Achieve INBOX ZERO on Outlook (in 10 minutes)!

Two HUGE benefits to adopting the Inbox Zero workflow:
1️⃣ You will never get distracted by emails you have already dealt
2️⃣ You will never again miss important emails
The Inbox Zero workflow was originally designed with Gmail in mind but that’s not going to stop us from applying the same concepts in Microsoft Outlook!
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TIMESTAMPS
00:00 Inbox Zero for Outlook
00:18 Benefits of Inbox Zero
00:45 Microsoft Outlook Settings
03:03 Categories for Inbox Zero
04:51 Daily Workflow Example
08:21 How to Apply to Your Own Inbox
08:33 Microsoft Outlook Drawbacks
RESOURCES I MENTION IN THE VIDEO
(note: Inbox Zero for Gmail is outdated, new video in the works)
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👨🏻‍💻 WHO AM I:
I'm Jeff, a tech professional trying to figure life out. What I do end up figuring out, I share!
PS: Some of the links in this description are affiliate links I get a kickback from and my opinions are my own and may not reflect that of my employer 😇
#inboxzero #microsoftoutlook #productivity

[@JeffSu]

Someone please tell Microsoft to fix the drawbacks 😛 TIMESTAMPS 00:00 Inbox Zero for Outlook 00:18 Benefits of Inbox Zero 00:45 Microsoft Outlook Settings 03:03 Categories for Inbox Zero 04:51 Daily Workflow Example 08:21 How to Apply to Your Own Inbox 08:33 Microsoft Outlook Drawbacks

[@madwhitehatter]

They aren't drawbacks as much as you don't know how to do it the MS way. I find Outlook way better than Gmail.

[@MrDaljoh]

Have you used service called SaneBox?

[@anshulnarula738]

To archive all emails in the inbox, you can create a temporary rule to run on the inbox

[@madwhitehatter]

@@anshulnarula738 yea. He didn't quite explain what rules were correctly.

[@JeffSu]

@@madwhitehatter You're probably right Scott! I've only seriously used Outlook for less than a year unfortunately 🥲. Do you have any tips for me?

[@hadiye8066]

💡just create a rule call it "archive" -> conditions = "apply to all messages" -> action = "move to" "archive". This will move all your mails automatically to archive, later just delete the rule and your inbox is 0. Hope this helps!

[@JeffSu]

This is awesome! Thanks for sharing!!

[@malmonte]

Real MVP I did this took about 2 hours but it works

[@JeffSu]

@@malmonte Awesome!!!

[@juanpabloainzua6488]

Thank you so much for sharing its work perfectly.

[@devaunramsey923]

Worked like a charm!

[@orient_ale]

I LITERALLY LOVE YOU. I'm using the Inbox Zero method for Gmail for months now and I never had my inbox so organized and clean. I need to use Outlook too for work but I was always so confused because I never used it, it's less intuitive to me. So this video will be a game changer for sure. So thank you in advance, I'm going to watch and follow the steps this evening!

[@JeffSu]

No worries Alessia, hope you enjoy this workflow! (p.s. feel free to share the love with your colleagues 😉)

[@AlexaThinks]

Literally 🙏🏽

[@JeffSu]

@@AlexaThinks Hahaha no problem my friends!!

[@spirosfatouros6900]

@jeffsu quick question. I like the use of categories versus folders. It’s more effective as you label and archive together. Creating quick steps to reduce all the actions to one click is a real time saver as well. However only issue is see is that on Outlook for iOS and iPad you cannot see categories this have to either search for the email or trawl through your archive folder 😢

[@JeffSu]

@@spirosfatouros6900 yea the mobile apps are lacking 😭

[@littleforestowl]

I did your Inbox zero for gmail, it’s been the biggest help! Now I’m back to sort out my Outlook. Thank you so much for all the time and effort you’ve put in to keeping us sane 🙌🏽🧘🏽‍♀️

[@JeffSu]

No problem at all, glad you found this helpful 😁

[@santiagomeza1599]

You use Gmail AND outlook?

[@JeffSu]

@@santiagomeza1599 Sure why not

[@RajathRajan]

Why can't I find the Inbox Zero for Gmail? :( @@JeffSu

[@jasonschaumann8835]

@JeffSu, it looks like you made the Gmail videos for Inbox Zero private. Are there any plans to make them Public again in the future?

[@meganrogers3244]

You're a hero! I loved the inbox zero workflow at my old company that used Gmail. Last year switched to a new company that used Outlook and tried many methods to get as close as possible but they were so clunky. I literally gasped when I saw this video, thank you!!

[@JeffSu]

So what do you think Megan? 😁

[@meganrogers3244]

@@JeffSu It's awesome!

[@TM-tw1py]

Well done! Nice that you acknolwedge the drawbacks as no system is peefect.

[@JeffSu]

Just telling the truth 😁

[@gastronaut2692]

I stumbled upon your video on "Inbox Zero for Outlook - Step by Step Guide" and I must say it was incredibly helpful! Your step-by-step approach made it easy for me to follow along and apply the techniques you shared. As someone who often struggles with email overload, I found your tips and tricks to be practical and effective. I especially appreciated how you explained the rationale behind each step, which helped me understand the principles of inbox zero better. Thank you for taking the time to create this video and share your knowledge with us. Your efforts are greatly appreciated, and I look forward to implementing your suggestions in my daily routine. Keep up the excellent work!

[@JeffSu]

That's great to hear my friend! Thank you!! 😁

[@zpartoredjo]

@@JeffSu i dont see the video called "Inbox Zero for Outlook - Step by Step Guide". where can i watch it?

Inbox Zero change my life! I use it with Gmail and I recommended to my colleagues. Now I can share this with my friends that use outlook too. Thank you very much, Jeff! 🙌

[@JeffSu]

Woohooo thanks Juan! Let me know what your friends say 😁

[@NroShock]

Great video Jeff! I've just spent the first hour of my day implementing this. Shoutout to a comment I read about using a rule to move emails to archive, I had 14k emails in the inbox to start!

[@JeffSu]

That comment was 👌🏻! And glad to hear you got to 0 😁

[@vishakh567]

What I do is create folders and favourite them, and create rules to automatically move emails to these folders once it hit my conditions. Really productive and automated.

[@JeffSu]

Great idea! Thanks for sharing 😁

[@user-pe1oo1xe9u]

I asked for more Microsoft and Office based tips and you delivered - nice work dude!

[@JeffSu]

I listen to feedback! 😁

[@VeronicaSteele]

Loved this! I have to use outlook for work. To get around combing through sent to move a message to waiting, I auto bcc myself and have a rule to send those emails to the waiting folder. For emails I don’t need to wait on, I remove myself from bcc. Pretty easy.

[@JeffSu]

That's a GREAT tip Veronica!

[@natmedga]

Hi! @Veronica! How do you auto bcc yourself? I've tried so many times and I keep doing it manually for every email! 😢

[@AgoesSantosa]

Jeff, the video came on such good timing --- I just recently moved to a new company that doesn't use Gmail but Outlook instead. I need to re-learn stuff including inbox zero for the Outlook app, this helps immensely. Thanks for the video!

[@JeffSu]

You're very welcome! And congrats on the new role!

[@CarlosBarnola]

YESS! THANKS THANKS! THIS WAS FASTER THEN WHAT I THOGHT ! I still remember when I asked you in the gmail one if you had one for outlook and you did it! THIS DESERVES A BIG LIKE!

[@JeffSu]

Hahahaha thank you and I'm glad you enjoyed this one Carlos! 😁

[@aj7907]

I wanted this video for the longest time, thank you Jeff!

[@JeffSu]

Now you got it AJ 😁

[@AmineBelmajdoub]

My favorite session of all time! I was waiting for it long time ago.. Thanks Sit!

[@JeffSu]

Now you got it Amine! Hope you found this helpful 😁

[@Pauline_May]

Thank you, I’ve watched this video multiple times and setup my email like this. On the desktop app, i use quicksteps to follow your steps on the web version. I’m excited and I think this is going to work well for my adhd too.

[@JeffSu]

Glad to hear it!!

[@karamjardak1272]

was waiting for this exactly for 4 months! thank you

[@JeffSu]

It's here now Karam 😁

[@mercurious6699]

Great video, thank you - from someone who uses Gmail for personal email and Outlook for work :)

[@JeffSu]

No problem! Hopefully you are able to achieve inbox zero with Outlook now too!

[@tomas_silva_tommy]

After seeing the categories you made in gmail, I tried to do it in outlook and I couldn't and now you publish this video that helped me a lot, Thank you very much Jeff. Hug from Portugal

[@JeffSu]

Hahaha no worries! You're very welcome Tommy 😁

[@pastor_x]

This was fantastic!! Outlook makes things a bit clunky from the Mac app but online worked great for setting it up. Thanks Jeff!!

[@JeffSu]

Glad to hear it!! 😁

[@Broadsword223]

You're a savior! I used the Gmail setup last year and it has made everything so easy and clean. Love your content

[@JeffSu]

Woohooo! I guess you don't need to adopt this for Outlook then?

[@Broadsword223]

@@JeffSu Not yet though :v My primary e-mail account is with Gmail. If I ever switch to Outlook I'll surely see this video again

[@JeffSu]

@@Broadsword223 got it

[@angelinajenesse]

I agree with you on why outlook hasn’t given us the option to select all! It drives me nuts. 😅

[@JeffSu]

I know right???

[@yannicbrose]

Using your method now for about half a year with Outlook Web App. BIG THANK YOU! It changed everything, and I enjoy a nice work-life balance now. It has a relaxing effect on me to know that the Inbox is empty, and the next steps are planned (Follow-Up, waiting...).

[@JeffSu]

No problem! That's what I love to hear 😁

[@stevesalom]

Another issue is that categories don't work at all on iOS so if you want to use the same system on your iPhone, a workaround is to use folders instead of categories. It works the same, just use "V" to move an email to a folder.

[@JeffSu]

Great point, thanks for sharing Steve!

[@alexbrunner_Tucker_USA]

​@@JeffSu Yes, I found this out after applying your Gmail inbox zero tutorial to my Outlook. As Steve suggested, I made the categories into folders. I then changed my swipe actions on my iPhone's Outlook app. I swiped right to mark it as unread. I swiped left to move to the desired folder. This helps me out in the morning, as I can quickly organize my inbox before I head into the office. I still use categories when I get to my desktop. For example, instead of a "Waiting" folder, I have a "Delegate" folder. When I arrive at work, I can categorize who I have assigned the request to after I have forwarded the email.

[@JeffSu]

@@alexbrunner_Tucker_USA That makes a lot of sense! Thanks for sharing Alex!

[@ErnestoMorin]

Nice suggestion! Also this works for the desktop app since you can't have categories as favorites.

[@TheMatemator]

I'm so happy You did that video. I have to use Outlook at my new job and feel so bad for my inbox, and here you are !!!!🙌

[@JeffSu]

Now you don't have to feel bad anymore 😁

[@majhical]

@jeffsu I am here exactly thank you so much for this and all your videos!

[@JeffSu]

@@majhical You're very welcome Vivek!!

[@ajitzero]

Literally just implemented your Gmail version in this weekend to reach inbox zero (which I did!) and was hoping to figure out the same structure for Outlook. Perfect tiiming!

[@JeffSu]

Must be fate Ajit 😁

[@guardianjuan]

Been waiting for the outlook version, you are an absolute hero.

[@JeffSu]

Let me know what you think if you end up adopting this Juan 😁

[@yaseenshaik103]

Hey Jeff! I really really love your content and I appreciate your work. It just makes my work 10x easier. I love how you create your videos. Can you please make a tutorial on how you edit your videos. It'll be great help to make a presentation video.

[@JeffSu]

I'll probably do a video like that later this year! Thanks Yaseen 😁

[@yaseenshaik103]

@@JeffSu Thank you very much Jeff. I've sent you additional information on Instagram. I hope you got it.

[@AkKnowledge]

I have been waiting for this video! Thanks so much, Jeff!

[@JeffSu]

You're very welcome! Let me know what you think if you end up using it!

[@AkKnowledge]

@@JeffSu I can use it on the web in this way which is helpful and awesome. However, for work, and for speed of an app rather than in a browser, I have to use the Office360 version of Outlook and this is even more clunky. It won't let you favorite categories and as far as I can tell, shortcuts don't work to speed the archiving/folder organizing process. For my personal use this is still a very helpful video.

[@JeffSu]

@@AkKnowledge gotcha

[@gjcox]

So useful and helpful! This is going to change my email workflow BIG TIME! Thank you so much!

[@JeffSu]

You're very welcome!

[@JM-mb6tf]

Thank you for a brilliant video. I have implemented this today and will try it out. Expecting a lot from it - but I am sure that it will help me a lot. Tip: @6:53 : press C and then choose category with the arrow keys instead - much much faster than to type to search for the category.

[@JeffSu]

Good point!

[@susiebradshaw7400]

This is so helpful. Thank you! I have an inbox zero for the first time in probably decades!

[@JeffSu]

Woohhooo congrats!!!

[@chekresh1]

Great video! I recognize the problem with filters from gmail not quite working in Outlook. As a solution I created folders with action, waiting and read through instead of categories filters. Then as a bonus I created a rule in Outlook that all emails that come from my own email address in the bcc, that they automatically go to the folder waiting on read with a reminder for 3 days. This is a faster way for me than moving separately . Hopefully this tip will help you or one of your subscribers 🙏 Your video about zero inbox for gmail has helped me a lot to structure my work email and private email. this has enabled me to make significant strides in my personal life and career. Because of this structure I am in control of my mailboxes in a corporate job. Thanks for sharing!

[@JeffSu]

Thanks for sharing! Sorry I'm not sure I understand, what do you mean by "filters from gmail not quite working in Outlook"?

[@chekresh1]

​@@JeffSu Around 1.40 minutes you will show how to create categories in Outlook that correspond to the labels in Gmail, action, waiting and read through. With Outlook in the app or in the browser version, I noticed that the categories function does not work well, as it does in Gmail. As a work around I use folders called action, pending and read through in Outlook instead of categories. I thought I understood around 09:40 minutes or at least in part 4 that Outlook has a few draw backs. I think the folder structure instead of category labels has a possible solution for this, as you also indicate around minus 10.12. Accidentally looked over it. Good video, I was able to apply some new settings in my own set up. Thanks for sharing and kind regards from the Netherlands 🙏

[@JeffSu]

@@chekresh1 Ahhhh got it, thanks for getting back to me!

[@andersstensgaard8362]

Hi, great tip! But how did you add the “BCC” rule? I can only choose CC when I try to make that rule, and not BCC.

[@JeffSu]

@@andersstensgaard8362 Are you using Outlook for the web or the app?

[@PranjalJain92]

I have three email ids that I need to check on daily basis. I have achieved zero inbox by achiveing your video. Thank you so much. Another two more email ids to go.

[@JeffSu]

Woohooo congrats! Let me know when you finish all 3!

[@ALMBusinessInstitute]

Perfect!!! Great info. Now if I could just have all my different businesses emails go to one spot. Baby steps!

[@JeffSu]

Yes! 1 step at a time!

[@Elistan1982]

it is incredible how much you are essential and minimalistic! I used for 1 year the inbox zero method in gmail… unfortunatly… the migration catastrophy to outlook destroyed the hard work and the Atomic Habit. I’m struggling woth Outlook. One suggestion to speed up the process you can assign shortcut to the quick rules of categorization. Bye

[@JeffSu]

Wait so are you still using Outlook haha

[@jessicascott3976]

OMG thank you so much for this!! I have been procrastinating on organising my work email (only available on Outlook) for a while because I just can't find a system as good as your inbox 0 for Gmail which has helped me greatly! It's like you can read minds :P

[@JeffSu]

Who says I can't Jessica?

[@jaarevalor]

excellent video Jeff thanks for this step by step guide

[@JeffSu]

No problem at all!

[@POLiTokyo]

To make your e-mail workflow even faster, I stop using category when I realized there is more action, but I use folder to place email with shortcut V to move (naming folders : follow up/Reading/Read through) It’s save the action to move from the inbox and doesn’t require to archive at this step 😊 (thanks Jeff, and Microsoft need to do take action to change their system, Google is way more ergonomic to use) A guys trying to survive on Outlook .. 🎉

[@JeffSu]

Hahaha great point! Thanks my friend!

[@CunningQuestion]

@@JeffSu Thanks for the video ! I don't know quite why but I just don't get along / like outlook on the web so use the desktop client and am also using Tokyo By Bicycle's method of folders, I have To Do To Read Waiting

[@JeffSu]

@@CunningQuestion That sounds like a totally awesome workflow Andrew!

[@scottd1342]

Hey, this was a great idea and one I just implemented. It lets me keep my categories for several projects I manage in tact with no need to add then subtract additional categories for Follow up, Waiting and Read.

[@JeffSu]

@@scottd1342 Awesome to hear Scott!

[@sarashbabu]

Hi Jeff, Love your videos. I tried it is working. Thanks 😄

[@JeffSu]

That's what I love to hear 😁

[@geetmadan1991]

I think you can ctrate an auto archive property for your main inbox and it would auto archive older emails. That would be one way to get most of the emails out of your inbox to archive.

[@JeffSu]

Yes another viewer mentioned I could create a rule to archive everything. Thanks for sharing Geet!!

[@john_albertv]

LOVE THIS, THANK YOU!!!!

[@JeffSu]

YOU'RE VERY WELCOME MY FRIEND 😁

[@BenYoung_NZ]

Thanks! Would you mind doing an Apple Mail tutorial? That would be amazing!

[@JeffSu]

I will if/when I start using it Ben 😁

[@apostolis_23]

Amazing tutorial Jeff! Thank you! Greetings from Greece!

[@JeffSu]

You're welcome! I wish I could visit Greece one day 😁

[@apostolis_23]

@@JeffSu Lets get staaaaaarted!!! Lol

[@christopherwood8159]

Great job, use outlook for work and didn't know about those initial settings ...yes makes searching emails confusing when seeing those top results.. now I can turn that off 😀

[@JeffSu]

I know right? I really don't understand why this feature even exists

[@DerikTran]

Very good tip. I just started testing out the new outlook and did not like it but this will definitely help a bunch. Will slowly transition to this workflow as I see lots of values and it also fits my needs. Thanks again!

[@JeffSu]

Let me know how it goes!

[@alexandervalladares2501]

Excellent Video … I will take your advise ASAP … Thank you

[@JeffSu]

You're very welcome! 😁

[@evanrees7437]

Hi Jeff, just a note on how this could be improved, using 'Quick Steps' to categorise and move emails, or uncategorised and move to archive.

[@JeffSu]

Wait what's quick steps? 🤯

[@mikejaydavies]

@@JeffSu check the top ribbon when you open an email. You can create “quick steps” that perform multiple actions at once. So you could create a shortcut that will archive AND add your chosen category, or categorise and move to a folder, for examples

[@JeffSu]

@@mikejaydavies Oh wow, had no idea this was a thing, thanks Michael and Evan!

[@superstarblue1]

@@JeffSu I also use Quick Steps for Inbox Zero - it works *almost* as easily as the Gmail workflow! With Quick Steps you use CTRL + SHIFT + # (1-10) to categorize and move emails, but the drawback (for my setup at least) is that you’d be limited to 10 categories.

[@JeffSu]

@@superstarblue1 Quick question: Is quick steps limited to the paid version of Outlook and/or the app? I can't find it on Outlook for the Web

[@mahamudkhalif4289]

You are definitely the best. Thank you.

[@JeffSu]

You're very welcome 😁

[@DwaipayanRC]

By watching your videos I'm really amazed how I am eager to learn Gmail more than outlook. I have a gmail account however I have never used like what you show in your videos let's say 1% of that. And this outlook video has given me new insights. Will surely try to implement and let you know later.

[@JeffSu]

Glad to hear it, let me know how it goes!!

[@saraiitrecruiter7993]

That's a common question when using Microsoft products: WHY MICROSOFT?! I just set up my inbox 0 in outlook, I had some issues with categories because it also affects the calendar (I didn't remind that, and only edited the names of the categories and when I was to check if the categories were empty it was full of the calendar events 🤣 I think I fix it but let's see) I am happy to finally apply inbox 0 in outlook, thank you for the video

[@JeffSu]

You're welcome! Are you using the web or desktop app version?

[@saraiitrecruiter7993]

@@JeffSu the web version 🤓 (I don't like the design of the desktop app)

[@JeffSu]

@@saraiitrecruiter7993 Gotcha!

[@cooljimmydude]

Could you please make a video for setting up inbox zero on Apple Mail? Love your vids! 🙏🏼

[@JeffSu]

I don't use Apple Mail but I might if I ever start!

[@cooljimmydude]

@@JeffSu in that case I would recommend using Apple Mail!

[@luispreciado4204]

I think this is my new fav video all time! I have tried so hard to do it on native, but after seeing this I think im switching over to the browser!

[@JeffSu]

Glad to hear it Luis! I'm curious - Why didn't the native app work for you?

[@luispreciado4204]

@@JeffSu Since I saw your Gmail video months ago I tried my best to replicate it. In the native app, you cant have a category be a favorite. The workaround is to tie categories to folders and then favorite those folders. But if you label it you then have to have rule sets to move it, and its not as easy to just label and archive because the same email cant sit in two place. I accidently lost some emails this way. The other workaround was to categorize and then arrange by category in your main inbox (achieving the rest) to sort of give that same 4 inbox view in your main inbox similar to your gmail video via compression, but then you lose the ability to compress emails by conversation and you end up having to retag emails on the same thread. Happy to share the views with you via email since im leaving that app behind and relying on the browser version because of your great video!

[@JeffSu]

@@luispreciado4204 Ahhhhh gotcha, thanks for getting back to me Luis!

[@KemarConstantine]

Yes, finally. Been waiting for this. Let's go!!!!!

[@JeffSu]

Let me know what you think Kemo 😁

[@KemarConstantine]

@@JeffSu Gr8 stuff. I see now that outlook on the web offers more than the desktop application. This should save me some time since I work via the browser mainly, plus with the added inbox zero shortcut keys you showed. 👍🏿

[@JeffSu]

@@KemarConstantine awesome!!

[@evanrees7437]

Damn you Jeff! I put so much time into adapting your last Gmail video to Outlook for you to come out with this video and do it so much better! Please stop being so talented... 😄

[@JeffSu]

You're very very welcome! 😁

[@xsite23]

@JeffSu for Outlook for Mac, it’s better to work with saved searches per category, since your are not able to pin categories as favorites. And than create custom App shortcuts for outlook for each category. After that you have almost the same Gmail workflow. Categorize mail in the inbox via shortcut, archive it and access it later within the saved search. Apply the same shortcut again and it disappears from the saved search. Thank you very much Jeff for sharing your Inbox zero hack. I am a big fan!!

[@JeffSu]

No problem!

[@Andrea_Dong]

My prayers have been answered! Thanks for the video Jeff 😁 I've actually gotten pretty good at keeping my work inbox clean but I'll be seeing where I can incorporate these tips into my Outlook next Monday!

[@JeffSu]

Let me know on Tuesday how it goes Andrea 😁

[@Andrea_Dong]

Will do!

[@Andrea_Dong]

@Jeff Su Update, I got an Inbox Zero workflow for my Outlook now! I mainly use the desktop app though, so what I did was I just added subfolders under Inbox and named them [01], [02], and [03] with the proper headings

[@JeffSu]

@@Andrea_Dong Nice!!! So do you "Move" emails to those folders after reading them? (instead of categorizing)

[@Andrea_Dong]

I actually haven't tried the "Move to" option in Outlook yet but i would assume the principle is similar 🤔 I mainly just drag and drop

[@domfp133]

Exacly what I was looking for 🚀🎯

[@JeffSu]

Glad to hear it 😁

[@alsauba]

Useful, many thanks

[@JeffSu]

No problem!

[@albertograu3318]

I was just going to ask for this video 🙌

[@JeffSu]

I read your mind :)

[@mirandalevy1451]

Super helpful, thank you!

[@JeffSu]

No problem! 😁

[@matthewsjardine]

His is a good method. I personally use a Watch List folder to do the same thing as your Read Through category.

[@JeffSu]

Thanks for sharing Matthew! So do you move stuff to the "Watch List" folder to come to later?

[@matthewsjardine]

@Jeff Su My pleasure Jeff. I really enjoy your videos. I use the Watch List folder for conference invites that is still a few months out, agendas to upcoming meetings, announcements that I may need to reference from time to time, etc. I manage the folder quite closely so that it doesn't get too full, but ultimately it tends to be reference materials.

[@AJ-fd3yj]

Hi there! regarding the pre-tag/folder issue you could set up a rule to 1) categorise email(s) according to xyz, b) add another action: move to folder, perhaps add an exception rule and leave them unread while still having the category as a favourite. e.g. newsletters, JIRA-Spam wont clutter up your inbox, you still have the unread-counter in the favourites AND have all categorised mails in a folder, too. i use this to keep 120+ jira mails at bay while only being interested in 2-4 per day. i haven't worked with the second method but it COULD be applied for a reading-pane-similar-inbox. set up a 'working inbox folder and rules for senders with categories etc and change the importance to high/medium/low by rule, and always move these mails into the working inbox-folder. then sort that folder by importance. since you're setting your own importance by rules, others understanding of what is important for them won't become your to-do immediately. And any new email that is not addressed by the rules can be added to an existing or new rule, or whatever makes sense for it. all the best, please keep those videos coming they are a great way to unwind, find valuable and actionable information that is made ready to be DONE and implemented and not watched only thinking "yeah, not gonna administrate myself to death, keep your 25.099,08 tools to note a single task" apologies if my ideas have been mentioned already, i only skimmed the most recent comments. xoxo from Austria

[@sagarnikam136]

Loved this! thank you

[@JeffSu]

Glad to hear it Sagar! Are you at 0 yet?

[@sagarnikam136]

@@JeffSu Yup...All Cleared !!😀

[@BravoZulu2023]

Thx for your sharing with us.

[@JeffSu]

You're very welcome 😁

[@nadirelizalde]

Muy buen aporte! Sobre todo, cuando se ocupa en el trabajo y muchas personas comparten el mismo correo electrónico. Saludos! 🇦🇷

[@JeffSu]

You're welcome!

[@lahoanglan]

Hey Jeff! This is amazing. You saved my life since I moved job and had to switch to using outlook. 😢 In your GMail video tutorial, you showed us how to automatically archive the accepted email from calendar invitation. I wonder if we can set up something similar to that in outlook.

[@JeffSu]

Aw man, I'm sorry you had to switch to Outlook from Gmail haha Yes you just need to identify a "keyword" within the accepted email and create a rule around it!

[@janicexu95]

Jeff's self-promotion at 3:31, also at 5:22. So back to Outlook, I have to use this 2000s-style, old-school email app at my workplace. And one thing is unacceptable, I found sometimes people have replied to me, but I don't get any notifications........

[@JeffSu]

Whatttttttt, who self-promoted, I just heard it's a GREAT newsletter to subscribe to.... 😏

[@janicexu95]

self-promoted x 3

[@JeffSu]

@@janicexu95 😇

[@tomk2953]

Jeff, you're a legend! Looking forward to your new resource for Gmail Inbox Zero!

[@JeffSu]

Wait what's the new resource? 😂

[@termiyaya]

Thanks for the video, like to try it out. But I have different opinion on the 3rd drawback, because of slightly different way for pre-category. When it’s pre-category, it’s usually not important right now, but needed or may be needed later. So I actually don’t need to see them now in inbox, save my time to acknowledge it. Especially newsletters, for me I rarely read them, it’s great they disappear automatically in my inbox by using folder. For trips, there are always somewhere else for example calendar trigger me to follow up any reservations email, so I can go into that category only the day when it’s the time.

[@JeffSu]

Great points my friend!

[@rogerioantonio4134]

Yooo! great and helpfull tips, excelent way to present them, good pace!!!

[@JeffSu]

Glad to hear it my friend 😁

[@AdamHann]

This was super helpful. Thank you! Do you have a process of moving emails from Archive to Deleted, or do you just keep them archived forever?

[@JeffSu]

Archived forever unless there's a huge PDF attached

[@Spencer-it3ew]

Really helpful video, how do you manage the up coming workload from snoozed emails?

[@JeffSu]

I've never had that many snoozed emails resurface at once before to be honest!

[@thisisfiras]

I added my outlook mail to my gmail account because of the limitations you mention. The drawback is that it syncs the incoming mail every 30 min.but worth it

[@JeffSu]

Hahaha yea Gmail features are pretty awesome!

[@RidingWithSophia]

Thanks Jeff, this video is amazing and I’ve now sorted my inbox out for the better! I’m not sure if I missed it, but the Outlook App… I can’t see any of my emails in the app as the categories haven’t filtered across. Any advice or is this one of the Microsoft drawbacks? Thanks so much!

[@JeffSu]

Just use folders instead of categories

[@guymauve0]

Thanks for the vid. I use it for several weeks and works fine. Does anyone have tips to prioritize treatment mails inside a category ? Thanks

[@JeffSu]

What's treatment mails?

[@guymauve0]

@@JeffSu Thanks for your reply. I have too many emails in certain categories, so I'd like to have a system for prioritizing or setting processing dates for these emails.

[@boaz63]

Like most people, I really dislike Outlook, and use something else. Currently my favorite is Spark email for my MacBook Pro (also main email app for iPhone and IPad Pro). I’d love to see this modified for Spark. Great overall ideas here though. Especially like the GTD approach integrated in here. Thanks! 😎👍

[@JeffSu]

Thanks for sharing!! I've never tried Spark (I've heard of it), might give it a try

[@rinaccys]

I second Spark! It’s been a great email client so far but would love to see how this is modified to adapt to the platform!

[@tolevelup]

Amazing tips!!!

[@JeffSu]

Thank you!

[@TattarnXX]

Really great videos you got man!

[@JeffSu]

I'd like to think so too 😁

[@TattarnXX]

@@JeffSu I did clean my inbox today and set up different folder and I have to admit that this was one of the best ways to handle emails! Thnx for the tip

[@JeffSu]

Nice!! Congrats!!@@TattarnXX

[@iris7537]

Hi Jeff, thank you sharing these awesome skills! I have one question about the difference between archive and read through. If read through means "FYI" and "no actions required", so I just simply archive it right? So I am confused in what situation I need to categorize an email "read through". Thank you in advance!

[@JeffSu]

When you know you need to refer back to that email again (e.g. a process got updated, you will need to check back in another week to re-read the email)

[@rubyolasiman]

Such a huge help! Jeff, would like to ask for your help. How can I grant editing access a recurring calendar meeting on outlook calendar? I'm having a hard time figuring it out. Thank you so much!

[@JeffSu]

Hi Ruby! Sorry but I have no idea haha. I haven't used Microsoft products for that long 😅

[@godfreygodfrey5289]

I thought this day would never cum. (for outlook) Priceless content as always, Jeff.

[@JeffSu]

Hope your outlook is at 0 now too!

[@Hondalover3000]

Informative video again, Jeff. Thank you! Question, when emails are archived, does that impact on the mail storage capacity limit, for good or bad?

[@JeffSu]

It still takes up space, but unless it has a huge attachment, it's negligible (in my opinion)

[@Hondalover3000]

@@JeffSu Good to know. Thanks for the quick response! Looking forward to the next video.

[@JeffSu]

@@Hondalover3000 no problem!

[@HalfwayHikes]

Thank you for doing this. I had just done my gmail according to your steps and then I saw this. Perfect since outlook is my main email. Thank you!

[@JeffSu]

Glad to hear it Jason! Do you use the Web version or Desktop App?

[@HalfwayHikes]

@@JeffSu - I use desktop, web app, and iPhone app. Each has pros and cons. I travel a lot and during that time I only have access to mobile app. It’s missing some key features. For example, Microsoft has been VERY slow to bring things like categories (labels) to iOS app. Which is weird because gmail iOS app is able to show labels on emails. Microsoft isn’t communicative about plans unfortunately.

[@JeffSu]

@@HalfwayHikes 🥲

[@HalfwayHikes]

@@JeffSu - on a side note, Proton Mail supports labels on both web and mobile apps. So it works with the zero inbox very well. As good or better than the Gmail mobile app (at least on iPhone). I only use proton mail for security related emails, so there’s not much work there. Still, it further shows just how slow Microsoft is in implementing basic features across the ecosystem. They keep promising “one outlook” or now it’s call New Outlook.

[@kaline06]

Thanks for this, Jeff. If I manage a bunch of different products, would you create folders for each one in Outlook? I'm using the app on MacOS so I guess categories are out. Great videos!

[@JeffSu]

Yup I definitely would!

[@dannylevitin]

OMG - I always hated keyboard shortcuts (don't know why 🤷🏻‍♂) but after doing all these steps my inbox have never been that good! Now I have a better way to focus on my mails, poking colleagues and discard everything else. Will your next video be --> How to annoy your colleagues to answer emails? hah! Good video as always, I feel you connect with real life examples that personally, I can relate too.. Keep it up 🙂

[@JeffSu]

Thank you so much Danny! 😁

[@ace-drako]

Hey Jeff! Excellent video. One question. Did you disable conversation view for this to work? I think my inbox is in conversation view and archiving is moving the entire conversations. I'm not getting new emails in that conversation in my inbox.

[@JeffSu]

Yes I did!

[@dimmski]

Hi Jeff! Great stuff! I've been hearing about the Zero Inbox so many times, yet I have yet to try it. I'm almost convinced by your video :) However, I'd like to ask how would you organise your inbox if you have several ongoing projects and want to keep track of the communication? Would you use separate categories? Folders? Thanks!

[@JeffSu]

For outlook, yes separate folders for each project 😁

[@timschane588]

Can you do a video on setup quick steps to send emails on the web version of outlook. I have them on the desktop but can find it on the web version to start new emails. And love your video I just did this to me email at work an it has helped me so much.

[@JeffSu]

I don't the web version of Outlook has quick steps though 😅

[@cassioalexan]

Jeff, I completely agree with the downsides you've pointed out about some resources of Outlook. I wonder why Microsoft takes so much longer to improve one of its products, and when it is released we see that they insist on keeping some aspects not productive enough! P.S.: I use Outlook a lot at work, but for this reason many features are disabled, so it's difficult to customize some resources...

[@JeffSu]

Super curious: Which features are disabled??

[@cassioalexan]

@@JeffSu The one that gets me really upset is actually from One Drive, when I want to send a link of a document or a folder to someone out of my company via Outlook and I find out that the person won't be able to receive it because the IT blocks sharing links from One Drive to externals... 😵

[@JeffSu]

@@cassioalexan wait WHAT 😂

[@Tldeltmo0o]

thank you Jeff! Do you know how to get the categories in the Outlook application for PC/MAC? doesn't seem to show them in the left sidebar.

[@JeffSu]

Use folders instead 😁

[@artmonaghanify]

@jeffsu Love the Video!! My only question and I apologize if its been asked before. Are there any videos explaining how to do this with the Desktop version or Outlook? I don't seem to be able to figure it out on my own and my office uses the desktop version for tracking and filing emails that unable to be done on the web based... Thanks in advance and love the channel!

[@JeffSu]

Unfortunately I don't use the desktop version...I don't know why Microsoft doesn't enable feature parity across platforms lol

[@slywood71]

Love this video. Now any idea if this is possible on any iOS app? The outlook app for iOS doesn’t offer categories

[@JeffSu]

You'd have to use folders instead

[@maxou5036]

Thanks you so much Jeff ! I beg you to do the same for apple mail ! Keep on the good work

[@JeffSu]

I'm not sure Apple mail has the same functionalities though 😅

[@maxou5036]

@@JeffSu True, that's almost impossible to use after implementing this kind of workflow for personal and profesional use ! I wish there was a way to have an equivalent in the apple ecosystem.

[@JimShingler]

Love it, .... Picked up a couple of new ideas.

[@JeffSu]

Glad to hear it Jim! Any one in particular stood out?

[@JimShingler]

@@JeffSu I had been using folder and hadn’t thought of the categories

[@JeffSu]

@@JimShingler Ahhhh gotcha, makes sense!

[@noamay]

Where do you save mail with important passwords and invoices? Do you label them seperate and what label do you give them or just somewhere in your 'Archive' and just search for it if you need it? Thanks 👌🙂. Great videos, seems like a lot of work!!!! 🙌😬

[@JeffSu]

I don't have emails with important passwords 😂. For invoices I would label them with "Records"

[@giovannibenitezcruz]

This is amazing. Thank you for this! However, I can't see categories or it won't display on my outlook ios app. Is this not available?

[@JeffSu]

Yea unfortunately you'll need to rely on folders instead

[@nickcooke9670]

I really liked this video. Unfortunately many of the setting changes i could not find on the desktop app or the office 365 web version. Any recommendations?

[@JeffSu]

Use folders instead of categories 😁

[@user-mg8yj8kr2t]

Great video! Not sure if it's a new thing, but you can filter the emails in the inbox by categories so that you can view them in the main inbox. This way, you don't have to click into the category individually.

[@JeffSu]

Oh wait I didn't know this, how do you do this?

[@user-mg8yj8kr2t]

When you are in your inbox view, there is the "Filter" button on top. Clicking on that reveals the "Sort" option, which will let you sort by categories. This way, when you categorize an email, it will appear almost like in Gmail.@@JeffSu

[@user-mg8yj8kr2t]

Also, I don't need to put in a number in front of the category, because I can rearrange them however I want. I can also remove them from the Favorites completely if I wanted to but still use the Categories in my Inbox. I'd guess that Outlook did put out some good updates in the meantime.

[@user-mg8yj8kr2t]

In the Inbox View, there is the "Filter" button up top. Clicking on it reveals the Option "Sort" which lets you select "Category". This way it almost works the same as in Gmail.@@JeffSu

[@armin2538]

Nice! This works great! @@user-mg8yj8kr2t