Active Pressure Washer - Surging Issue

[@Daniel_Lowski]

Also ran into this same issue using the 3/8" hose and gun. Pump works fine with the stock accessories. Likely a design flaw in the pump pressure shutoff. Not a leaking seal issue as it will eventually build and hold pressure after a number of cycles.

[@tself77]

Active will replace it to the updated model that can handle aftermarket accessories if you email them and shoot them a video like mine.

[@Daniel_Lowski]

@@tself77 Well I took it apart and greased the pressure switch and seals with Dow33 light. Accidentally leaked pump oil after taking the cover off while sideways (replaced oil with synthetic air compressor oil). Lightly greased the pump seals and checked for damage (none), put back together (a couple times after putting seals in backwards). Now it holds pressure like new. Will have to wash a couple cars and see how it holds up. I did notice one of the pump screws wasn't tight when first disassembling. That and there appeared to be no grease in the pressure switch assembly. But what you would expect for a throwaway pump.

[@Daniel_Lowski]

Forgot to note I did this before seeing your reply. :)

[@Meeeks]

@@tself77 I noticed mine running into similar issues. Active will be replacing your ve52 with their new 2.0 under warranty?

[@rizingplanet]

The Active (mine's a Cat version) are aptly named as fhey keep the user very "Active" dealing with issues and replacements. I'm not dissing the seller they've been considerate over the last 2 replacements but man, these machines can mess with you by being sensitive to tightening connections, having 15mm outlet hardware. Some of these contributed to leaking through the case.. In june I unpacked CAT# 3, which I received in fall of 22. I stashed it away in the house for the winter. Found alot of information throught Matt on Obsessed Garage who distributes The Active brand. Oddly during the demo the machine surged over long intervals. Matt said that meant thath is probably a tiny leak that has to be "chased down" that's to be expected when your working with water under pressure. Matt was wrong his Active machine was surging as I found out tonight. Back in May and today my set up was DRY and leak free (tighter than a bull's butt during fly season). The machine surged every 18 seconds and I'm in the garage "chasing water under pressure" Looks like there is more of this is more than some isolated issue. Admitedly this machine ran well for the intended task. 10/1 starts my 1st week of retirement and I've looked forward to getting detailing going as a side hussle. Disapointed with the situation.

[@thegoodgodlife7563]

Ok my first one did this every now and then, but this second one is non stop

[@cj7688]

Very annoying, I also experienced this after upgrading my hose and gun. I have the CAT yellow version of your Active model. I didnt want to return it for a problem that should be a simple fix though I havent figured it out yet..

[@harisyoung4110]

simple greasing the pressure switch will solve this problem and make sure all the pump screw are tight, i found mine stock screw are not tight and the pump is not having enough oil so i change the oil.. i had this exact problem after a year of usage even with stock hose.

[@cj7688]

@@harisyoung4110 I'm waiting on a replacement unit, was informed by manufacturer this problem is known but very rare. If i see a repeat of this problem I will see if i can get it apart and apply your recommended fixes.

[@InTheZone85]

for anyone reading this now and still haven't seen the fix, the problem is your hose. They (uberflex) expand too much for this pressure washer.

[@tself77]

Not necessarily. I'm using a KobraJet hose in this video and still using the same hose two years later on the replacement unit.

[@doncho2168]

This is due to the length of hose. The length of hose from the OE is 25ft. After OG showcased this washer with Mods people used longer hoses, MTM guns...etc. V2 is coming to address this issue.

[@LuisC202]

Don Cho. A tally these units are garbage. I have run 2 Ryobis with 50-foot hoses for well over 5 years and never had this issue until I bought a cat1800 piece of garbage.

[@justincase7937]

It's not a hose issue. I have a small Ryobi unit with the hose it came with. The machine suddenly started doing this out of the blue a couple hours into using it and hasn't stopped.

[@romansky1720]

Any luck with the manufacturer? I just opened mine, it was damaged on the bottom with broken plastic. I ordered it over a month ago, so it's outside of the Amazon return window, but I wanted to wait until it warmed up to use it. Mine is having this same issue as in your video. As soon as you turn it on, it surges/pulses just like in your video. I took photos of the damage and video of the issue, I'm hoping they can do something for me!

[@tself77]

Yes. They sent a replacement unit and so far so good.

[@manga6226]

@@tself77 did you have to ship back the broken unit?

[@ktpscleaningservices]

@@manga6226 you probably don't have to unless they ask you to and I'm pretty sure they will pay for it I didn't have to send my unit. My was the First generation so with the second generation updated one and after all of the issues they had they probably going to want you to send it back. Hopefully that's not the case

[@gunsmokezz]

I’m dam annoyed , I have this issue too. It even does it with the stock hose and gun. Mine is passed the return date.

[@tself77]

Contact Active directly and they will likely help you.

[@gunsmokezz]

@@tself77 I have sent them a email. I’m hoping a good outcome will come from it. Or the active 2.0 version won’t be happening. What is messed up is my stupid “sunjoe” does not even have this issue. And it’s over 2 years old with a 100 foot total length hose.

[@rizingplanet]

What is the contact info for active?

[@gunsmokezz]

Mine surges as well, active sent me a email back. Told me it is normal within spec and to shut power off 😂

[@justincase7937]

Same response as I got on my little Ryobi. First time I used it it started doing this an hour in. Didn't do it at first. Doesn't affect operation but it's annoying as hell and Ryobi told me it was "acceptable." F you, it's not supposed to do that so fix it or replace it.

[@LuisC202]

Throw that piece of garbage away. These units are Chinese throwaway units. NO parts are available to rebuild them exist. I had a Cat1800 model which is the same junk and mine leaks were the unloader is. The fix is to throw it away and buy a real electric pressure washer. I ended up with an AR630TSS. It is league's better as I can rebuild it myself easily.

[@cryptopharaohg7005]

Is the VE56 the newest version out?

[@rizingplanet]

25 feet of hose really helps getting around a car

[@donschlegel1972]

Stop it I here it. Gsss

[@ktpscleaningservices]

Hello hope everything is well. If The pressure hose is 50ft it will do that. It happen to me It's something that has to do with the pressure valve. So the hose has to be less than 50ft I'll recommend you to use the Uber flex 30ft hose. Active going to Release a new model which is the 2.0 Whatever issues the V52 had. they fixed it. Search for your tube page they have tons of info ... hope that will help

[@tself77]

Yes this was a video at Active's request to send me an updated V52. So far no problems with the 50ft hose. Looking forward to the 2.0. Check out the Obsessed Garage fb group.

[@Meeeks]

@@tself77 wait so you resolved the issue? How?

[@ktpscleaningservices]

@@Meeeks the problem with it is that when you use a hose longer that the one they provide the pressure washer kept trying to build pressure so active said that that happens when the hose is too long so i try the 30ft uber flex and is working fine but now the new 2.0 power washer from active apparently don't have that problem so if you don't have one don't get the V-52 just get the 2.0 ... the first v52 i had had a power button problem and active send me an updated version i had the problem with the pressure on that one but that 30ft uber flex work magic to me ..... it don't really matter wish one but the key is that it needs to be less the 50ft

[@gunsmokezz]

@@ktpscleaningservices shouldn’t have to use a smaller hose to have it work. My sunjoe had over 100 feet hose and 2 years old. Still kicking like day one.

[@ktpscleaningservices]

@@gunsmokezz they sent me a new v52 which is a better version I have not used it with the 50 Foot hose the difference between this one and the sun Joe is the gallons per minute apparently the new active 2.0 is a better one , let's see........

[@justincase7937]

Yeah...so? You offer no solution to it.

[@tself77]

Lol...you submit a warranty claim. They will ask that you send them a video of what's going on...this is that video. They sent me a new one and it's been working fine ever since even on a 50ft hose.