7 Reasons your Cleaning Fee is Priced WRONG

How do you choose the RIGHT Airbnb Cleaning fee? This video gives you 7 big tips on how to choose your airbnb cleaning fee and why a big cleaning fee is the WRONG choice. Watch and learn friends.
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[@michellenex5758]

We moved to NO cleaning fee at all a couple of years ago, and haven't looked back since. If a guest cancels within our cancellation policy, we get to keep all of the money due and we aren't losing the cleaning fee as well. We also found that the higher the cleaning fee, the dirtier the guest left the place, because they had an expectation that since they were paying to have it cleaned, it didn't matter how they left the place. "That's what the cleaning fee is for". This only increased our cleaning costs considerably and wasn't at all conducive to making a profit. We've found that eliminating the cleaning fee has taken care of that attitude and all but eliminated nearly trashed places and keeps our cleaning costs down. Guests respect the place a little more. We also felt that being nickel-and-dimed to death at the check out is just too much for guests, and it turns them off. Like, a *lot*. I know I personally hate seeing a nightly rate of $100, and then, when I get to the end, after all the fees are added on (cleaning fee, service fee, linen fee, and taxes), it suddenly becomes a $200 or even $300 a night place. Sticker shock at the end is a real thing. Plus, it's not helpful when trying to book a place and trying to stay within budget. You have to go through nearly the whole booking process in order to get to the final *actual* cost, and if it's not on budget, you've just wasted a bunch of time and have to start all over again with another property. It's more than annoying. This is why we chose to simply roll the cleaning fee into our nightly rate and, for the same reason, we've rolled in the service fee as well (we pay the whole thing and the guest pays nothing for the service fee). There's nothing we can do about the taxes, but we've simplified it as much as possible for the guest, and we've had very good feedback about it. Guests are tired of being blindsided with a bunch of fees at the end of the booking process and it leaves a bad taste in their mouths before they ever set foot in your property. Why start off on a bad foot like that?

[@Varga5]

How much do you charge per night if you don’t mind me asking?

[@Varga5]

I have a two bedroom legal basement suite.

[@jessj.jesusistheonlyway]

EXACTLY 💯

[@sandrascholastica1077]

Hello Michelle, can you hire me to help manage your listings and guests for no pay?

[@Joseph-qb1es]

Thank you!

[@sethea]

We charge a $22 for a cleaning fee, and have no real checkout instructions (just tidy up and we'll take it from there). But our property is left nearly spotless every time. I'm convinced the cleaning fee creates an expectation from guests. The higher the fee, the higher the expectations, and the less interested in cleaning up before leaving. Our guests are super happy and we are making as much as we want to make. If we want to make more, we raise our nightly rate. Pretty simple.

[@lewisburton1852]

So you’re pretty much running the motel 6 equivalent of Airbnb’s 😂

[@sethea]

@@lewisburton1852 except we charge more, provide more, and our guests love it. 6 years, 3 units, 94% occupancy, and still zero claims.

[@AirbnbAutomated]

The ritz Carlton, the W, Marriot, all use the same model as motel 6 for their back of house (There’s a college degree for it)

[@lewisburton1852]

@@sethea so, if an Airbnb listing is at $90 per night with a cleaning of $60 and you’re charging $128 with a cleaning of $22 how are you providing more? What you’re doing is essentially hiding the cleaning fee and most likely paying housekeeping workers crumbs or doing all the work yourself Hence why you have 3 units and in 6 years.

[@sethea]

@@lewisburton1852 I watched Sesame Street growing up, and I know that no matter how you rearrange the cookies, you still have 5 cookies at the end of the day. As for growth.. I have 8 units plus a great career, with two more becoming Airbnb soon enough. I'm fine with my current growth 📈 I got everything I want and more and zero stress in life.. so 🤷‍♂️

[@grodriguez960]

Great content! As an Airbnb cleaner in TX with over 130 individual homes we service and a growing crew for over 10 years now (I kinda found my calling lol), can you do a video on how best to price the cleaning fee given that we want to ensure our hosts stay booked and guests stay happy? Especially as the cost of labor increases, laundry, time, and OWNER expectations. Often even if guests are rating us 5 stars, some owners can get quite particular or have unrealistic expectations. They won't pay extra for off-site laundry, and even with backup linens, they have to get washed somewhere, the expectation that all laundry comes back before each guest or never leaves can dramatically increase the effort and time that goes into each turnover. Anyone have any best practices for how best to approach owners and explain the difference between cleaning and maintenance, ex: "No amount of Magic Eraser is going to repaint scuff marks on a wall". I want to stay competitive while continuing to offer a high quality clean and staging. I'm gonna continue to dive into the channel, but I'd love some content for cleaners and OPERATIONS teams. We make it PASSIVE for our hosts, but that means we have to be VERY active. No amount of planning will make one single bed. This is still at the end of the day, a very human labor centered business.

[@aprilsimmons5439]

So happy that you did this. I sooo needed it! Thank you.

[@jimmyabraham2241]

I tried both and didn’t work.. I had two of the same listings one with a low cleaning fee and higher nightly rate and one with a low nightly rate and high cleaning fee. The one with the high cleaning fee got the most bookings. Then I tried no cleaning fee and oh lord the place needed a deep clean after the guest. I just think messy people are going to leave your place messy compared to people that are tidy regardless of the fee.

[@mandi3990]

Every time I use your advice my listing succeeds. Thank you! :D

[@kennethreese314]

Great content. Keep it up!

[@patribee5457]

It is important to be a guest if you plan to be a great host! Seeing the client’s perspective is a game changer. This goes beyond checking in to your own business to see if it meets super host criteria!

[@funyogi516]

In my market I've always set my cleaning fee at about half my cost and include the rest and a small mark up in the listing (i deal with long term airbnbs so each cleaning is usually a "Deep clean" and therefore pretty expensive). Ive done this for those exact reasons - to stay competitive, to lower the check-in expectation for the guest (though I still mention in the listing that the place is sparkling clean), and to open up the floor to explain to them we have a reduced cleaning fee because we expect guests help reduce this cost to them by taking great care of the home during their long-term stay.

[@Chrisverda]

I particularly agree with #2. I like to describe a business as an algebra problem with multiple variables and we are solving for X. All of the variables affect X. As a business strategy, we already know what X is, that's NOI, so we can work the problem backwards and see what variables we can work with to enhance the X. People get too hung up on one or two points and disregard the important other variables that still affect EVERYTHING. A little backstop, I was a career intelligence analyst, specializing in predicting human behavior. I can NOT overemphasized how IMPORTANT it is to consider ALL the variables and HOW those variables affect each other in order to have any shot at forecasting the most likely outcome. Sean, thank you so much for all of your insight and detailed explanations on WHY you strategize the way you do. My 1st Airbnb produces over 40% more gross income than the #2 property in the zip code and my place is definitely not the "nicer" or more valuable in the comps. I attribute much of that to following a lot of your recommendations.

[@daniel6164]

Thank you for sharing. Can you elaborate more on your strategy?

[@jeffhubert7921]

Sean looking jacked keep up the good work in business and health!

[@homehost6249]

It's a good point and makes sense.

[@debbiebrashear6276]

Great content, I didn't no there was a short stay cleaning fee until now!

[@googleuser2426]

One reason I dont rent from AirBnB. I dont think its appropriate to chargea cleaning fee. I would see a listing for $35 a night and when its all said and done it would come out to over $75 & $100 a night because of stupid fees. I would rather stay in a hotel and not have to worry about all the deception trying to book.

[@flightographist]

8 consecutive quarters super host here: Sean is the real deal. Most of my policies and terms are derived from his evolving model. Ima add one thing that Sean hasn't mentioned, to the best of my understanding, shoot a 360 walk through prior to every check in ( you can get an excellent camera to do it with efficient software for 500 bucks), pay your housekeeper to do it or have a designated person do it. Out of many hundreds of guests, from all over the world , I have had only a dozen undesirables and my documentation ( including a thoughtfully conceived manual and terms of service) lays waste to any complaint they might conceive of - because the rare animal will do just that! and it can impact your rating, listing traffic and cart etc. With that short vid you can have erroneous reviews erased INSTANTLY.

[@AirbnbAutomated]

We do a form of documentation, just not 360 video. That sounds fast and through. Love it

[@flightographist]

@@AirbnbAutomated Super fast, just requires a bit of data management. I'm small time so I can delete each file from the internal cards after the review period.

[@rickblackledge8948]

@@flightographist If you stored those files in the cloud you could setup an automated deletion process based on the age of the files.

[@spock69enterprise]

Quick question here :D how long/detailed are your 360 walk throughs? and can you just do it with a phone camera? Thanks in advance! your idea is pretty good

[@flightographist]

@@spock69enterprise They are much faster than a normal video (cell or dslr) because you just have to walk through, no need to compose or get multiple angles, with a selfie stick, you just lower it to catch under furniture etc. so no bending over or any other gymnastics necessary. I established a set pattern for each of my listings. No need to edit or anything with a large enough memory card. At the end of the week or every x number of guests you just format the card. It takes me about 2 minutes, the housekeepers probably a bit longer. If there is an issue, you just load that file into the 360 software and walk through- you can catch things very quickly and there can be no fibbing! Seriously, with a one inch sensor you can detect very small issues like water spots on the glassware.

[@xiomanaxoxoxo3212]

The cleaning fee and the ten pages of instructions , for cleaning is the reason I don’t stay in air b&bs anymore .

[@edmiddlebrooks1696]

What is up with the prices in these demonstrations? $30 - $40? $50?! Please tell me these are just trying to keep the math simple for the sake of education. If these are really the fees you're charging then I'm out of business. I can't even break even between rent and utilities with nightly rates that low. Heck $100 is too low.

[@devincreek4170]

Can you please break down your expense ratio/profitability? At minute 14:52 you said your total expenses were 10%!?, and 30% margin? Love it!

[@bikenraider99]

This is basically how the hotels do it; build it into the price. I have experimented with sliding the fee up and down and adjusting the price accordingly. I haven't completely gotten rid of it though, but may try it.

[@owenjamesk]

He makes some great points

[@AirbnbAutomated]

Thank you thank you

[@bowievanling8010]

How do you keep quality while striving to pay the least for cleaning?

[@Dynamiteboy13]

It seems like a great idea to decrease cleaning fee and bump the nightly rate instead, but what about when people have a set budget and filter places on Airbnb and your listing no longer makes the cut? They never get to see that low cleaning fee of yours.

[@AirbnbAutomated]

This is changing with the new update

[@jociscocr]

Agree, not the best idea

[@jolierichards7211]

I say perfectly Savage! I only have three doors but I'm going to consider looking at my pricing for cleaning. I am charging a little bit more than my actual cost and that covers the cost of my paper goods and the snacks that I leave out. Also a little bit of a kitty to put money into for occasional replacements of items. I have a two bedroom one bath whole upstairs that I charge $80pay $70 A one bedroom one bath I charge $45 and pay $40. And a whole house three bedroom two bath that's not very big that I get $125 for and pay $110 to the cleaner. My nightly rates however are I would think maybe a bit on the low side so I'm going to try raising those nightly rates and dropping cleaning rates. We will see how it goes!!

[@texasnanna]

My husband and I frequent AirBNBs and if the cleaning fee seems even a little high my husband will abandon it fast and say we are looking for something else. We don't make a mess. The can wash sheets and be done. From a customer perspective, we always thought the cleaning price went straight to the cleaning company and the nightly rate went to the owners. If the cleaning is over $100 for a two bedroom, we run. We thought the owners were being scammy by paying like a relative $20 bucks to clean and keeping the rest. That is just a common folk perspective for you.

[@derekd8142]

The cleaning fee needs to be the price of the cleaning service. If you charge 120 for a cleaning fee then 120 needs to go to your cleaners. The price of the rental needs to be what includes the overhead for the rental. Charging someone a 300 dollar cleaning fee and pocketing 200 is crooked

[@lbf123456789]

how do i intact someone to see how this program works? I have questions. Thanks

[@gumerzambrano]

Having a cleaning fee plus a chores list is a huge turnoff

[@oliverbennett7610]

This strategy is genius, a video all hosts who take things seriously should watch. Completely changed my outlook on pricing.

[@coinholio6863]

This is a guy that just steps on the backs of cleaners.

[@lholmes7344]

What about the ones like me that’s hosting in places that charges us 25% for each night booked. We have the clean fees & other fees as a way to recoup from what the building takes. I get it’s a not necessarily a thing in some areas but there are other areas where it is.

[@monicafriesen4052]

Hi Sean, my son its actually living on a Airbnb and he its going to be for 3 1/2 months, how many cleaning fees he should be charge, the Host hasn't shown up at all since September 2022 when my son started living on it. he will finish middle of December ? thanks.

[@HDBnB1]

These memes are making my day ❤

[@AirbnbAutomated]

They are YOUR Memes

[@SL-ve1lt]

For example I charge $20 for cleaning fee, so the guest pays $20 regardless of the length of the stay? wether it's a night or a month, the guest only pay $20 once?

[@sethea]

Note to self: Don't argue with Sean. 🤣🤣🤣

[@tammyrussell-rice5508]

I'm torn when it comes to Cleaning Fees. The fee I charge not only covers the actual housekeeping service and tax on that invoice, but the cost of cleaning supplies and Guest amenities too. And, it covers what I must pay yet another party to sort recyclables and perform dump runs. In short, what I charge comes close to an additional night's stay. Further, I already am charging top dollar for my market. So, I don't see how I can reduce the Cleaning Fee.

[@AirbnbAutomated]

Pay your housekeepers by the hour

[@tammyrussell-rice5508]

@@AirbnbAutomated It's complicated...

[@betino705]

Depending how many units you have, you might have to consider opening a house cleaning business in your area, then you can make money on the business as well as having cleaners at you wish … thats what i did… well in my case i had the cleaning biz before airbnb but both together works the best Let me know if you want to team up we can open a new biz in your area

[@aesia9867]

Thank you Sean! Great info!:) Question though.. So if we reduce our cleaning fee by adding it into the nightly price, as the booking length increases, then it would look like this: eg, if we originally have a $100 cleaning fee and nightly rate as $200, if we reduce the cleaning fee to $50, and raise the nightly rate to $250, then 1 night = $300 total, original and new price/ 2n = original price $500 & new price $550/ 3n = original price $700 & new price $800, etc. To balance out the false increase in total price, we could add discounts increasing in amount the longer a guest books, however.. how then do we work out the math if we are also wanting to dynamically price days depending on availability? If this is explained in another video, I would love to know. On a more serious note.. Burning Man! haha awesome. Whats your fave festival music genre? Ahh the Burn.. it was amazing! ;) I'm now hoping that you to break up the Airbnb vids and give is a video of your festival touring! :)

[@AirbnbAutomated]

You’re spot on! 3 day+ discounts are the move. I’m a dubstep guy big time. Like Kai wachi. But also I love Jason Ross’ stuff. Or eclectic like Tipper.

[@aesia9867]

​@@AirbnbAutomated Yep thank you. That bit I can comprehend, but where I get stuck is understanding how to correctly price when we want to add extra discounts. Eg, lets say we have zero bookings for the following 2 weeks. We want to charge the weekdays equally over the next 2 weeks, but give a 30% discount over the following 5 weekdays, and then a 50% discount on the weekend ONLY if they book 4 or more nights including the Weekend (I've been watching your vids ;) ) To do this, would we add a 30% or 50% discount to the total (which is already discounted depending on the length they book)? Or do we minus the newly incorporated cleaning feel and give the discount on that total (total minus $50 added cleaning fee = new total + 30% = price to charge). Or is there another way? Can Ai do it yet? If not someone needs to get Siri onto it fast! ;) I apologise if that doesn't make sense or is too complicated to answer. Also if anyone else reading this is a mathematical genius and can give us the formula, please feel free share :) And Tipper is da bomb! A musical genius. Tipper, Mimosa and Heyoka were my dubstep/ downbeat legends back in the day. Dubstep has kinda progressed over here to 'base music' and drum n bass seems to be making a comeback.

[@AirbnbAutomated]

I recommend either pricing school OR my full mentorship. I coach 4 hours a week in small group. You’d get about 30 minutes of 1 on 1 every week that way. Pricing school HTTPS://rakidzich.com/pricing Mentorship HTTPS://classes.milliondollarrenter.com/p/cracking-superhost

[@aesia9867]

Thanks Sean. 🌿✨

[@tracy3066]

Sean thanks for all the great info. Unfortunately I can’t find any cleaner who would work for minimum wage. This is what I pay per property on my cleaning fees 1 bedroom $75 (normally it would be $65 but there is a jacuzzi that needs to be cleaned between each guest hence the extra $10) 2 bedrooms $80 3 bedroom $100 6 bedroom $225 I don’t mark up my cleaning fees like some hosts do. What I listed above is what I give my cleaners unfortunately. (I wish I could hire your cleaners) So I guess I would need to put my cleaning fees lower and eat the rest? (I can’t go higher on my nightly rate and stay competitive with others.) My cleaning fees are in line with other host I’m my area. (Actually sometimes lower than others) So I’m not padding my cleaning fees they are what I pay out. I also use Price labs. So what do you advise I should do in my particular case besides besides finding cheaper cleaners?

[@DentFree1]

Following. Similar situation and I also use PriceLabs.

[@AirbnbAutomated]

I teach something very controversial on this in my course. I can’t speak publicly on it. But there are clear ways

[@gumerzambrano]

Sounds like you're a cheap host

[@betino705]

Depending how many units you have, you might have to consider opening a house cleaning business in your area, then you can make money on the business as well as having cleaners at you wish … thats what i did… well in my case i had the cleaning biz before airbnb but both together works the best Let me know if you want to team up we can open a new biz in your area

[@javiermedina6144]

"unfortunately I can't pay minimum wage"...yeah what a terrible, unfortunate thing. I run a cleaning business, and sometimes it's a little difficult for me to find Airbnb clients bc they want to pay the absolute minimum. Quantity over quality. I'm fine with it btw, I don't want to do business with people who don't value our time and work, but it's just funny to know that if people actually had the opportunity, they would pay as little as possible to other hard working people so that they can maximize their profits. That's called greed. Don't be greedy.

[@markroserealtor]

Our cleaning fee is low $25 for a studio, and $35 for a 1 bedroom apartment. Most of the time people leave the place nice. When I book I look at the cleaning fee, and if it is too high I won't book.

[@GalaxyFluke]

Those prices are high if you also ask the trash to be taken out and linens put in the wash and dishes in dish washer etc. I’m ok with those if there are zero cleaning request of me.

[@jessicastaple8032]

Do you feel that a good cleaning team is the backbone of a successful property and guest experience? I know that has been our experience. We pay a bit more for our cleaners, but know of other owners that try to skimp on cleaning costs, only to be paying later in other ways... and at times left bad reviews. Would love to know your thoughts on why you should place a high value on a professional cleaning team?

[@tracy3066]

Darn I missed the banning thing. Anyway I can read it all? I love reading crazy stuff like that!

[@natashalaitysnyder3029]

took your advice from previous videos and have a $35 cleaning fee on one bedrooms (with kitchens) and a $75 on 3 BR (with kitchenette). The only negative about this is that we are one of the highest priced places nightly in our area, but obviously we are paying our cleaners more than our cleaning fee. Too early to tell if it really works, because we are new, but I know as an AirBnb guest, no chance am I staying at a very high cleaning fee place if I'm just there for work related travel and not a vacation. (IE place is generic).

[@AirbnbAutomated]

For the 3 bedroom you could do a $95 cleaning fee just as easily

[@bamacheats]

As an Airbnb property manager, finding anyone that can actually clean for under $50/hour is impossible. We work hard to create systems to turn every property in 1 hour. Finding someone to work for less is an absolute myth. I’ve convinced my owners to advertise ZERO cleaning fees and we add it into the nightly rate. Our properties cater to the premium guests with amenities and it’s increased our occupancy.

[@joshuafletcher2332]

I have plenty of properties that I get cleaned for under $50

[@bamacheats]

@@joshuafletcher2332 All of mine are in Pigeon Forge and Gatlinburg. The smallest property sleeps 8. The smallest commands $150 per visit. I don’t hire illegals.

[@joshuafletcher2332]

@@bamacheats you don’t hire illegals lol. Me neither I guess. Just letting you know it’s possible

[@bamacheats]

@@joshuafletcher2332 No it’s not. There’s no way anyone with a property can get it turned for $50. Maybe your couch. Not a property.

[@AirbnbAutomated]

Our cost is $25 per property 🤷🏻‍♂️

[@bubblegumpopvideo]

Cleaning fee aks resort fee in hotel

[@jrhunt414]

So I just want to reflect, no cleaning fee? Wrap it into the pricing. Or low sub 100 cleaning fee?

[@AirbnbAutomated]

You may need to overhaul your pricing strategy for no cleaning fee. So low fee is easiest but either works

[@jrhunt414]

@@AirbnbAutomated Thanks Sean, love your videos. Keep up the good work. Have fun. Lots of good info on your channel from a man who’s seen it all.

[@TheAlpineHomesteadAdirondacks]

Hey Sean my place is 5 bedrooms 6 beds 4 baths...sleeps 11 in the Adirondacks Ski Country, a very small town the workforce pool is more like a drink spill. Getting crazy cleaning fees $400 plus 15 for garbage and me paying for cleaning supplies... suggestions???

[@AirbnbAutomated]

Hire someone who’s not a housekeeper, train them to become one

[@robroman7407]

@@AirbnbAutomated This is good advice. We did this for 3 of our apartments, he directs and lights plays, all evening work, so he has his days free. Check out your local college for theatre students...they'll always need a day job and they understand how to reset a stage already!

[@mariacas7974]

Is there a black list for difficult clients bc there are scammers out there trying to alway get a free ride?

[@abnpthfdr2934]

There are the reviews that hosts have left for the guest. You can take a look at those and kinda have a glimpse at what's going on. I don't trust them 100% but it is better than not knowing anything. I just booked (took a chance) on a guest that has three excellent reviews and two not-so-good ones... I will let you know how that goes for me. Then again, I had a fellow "Airbnb Host" rent my place and did not follow simple rules like: "Please ONLY use tall garbage bags or big yard trash bags to take the garbage out to put into the garbage bin in the back" followed by "This is very important as the garbage collectors will not pick-up if any other kind of bag is used, for example: small bags (Wal-Mart, Publix, etc.), paper bags, etc." and guess what they did... used NO bags whatsoever; trash, food leftovers, beer bottles, everything went straight in the bin. It looked like the trash was never picked up, because they did that from day 1!!! Luckily they were only there 5 days/4 nights and even luckier that my cleaning crew is awesome and they took care of it. Now, I specify that there will be a $50.00 fee if this rule is not followed.

[@mariacas7974]

@@abnpthfdr2934 thank you!

[@theedge5193]

Does it ever make sense to roll in the cleaning fee in the nightly rate? Advertising $0 cleaning fee would be attractive no?

[@AirbnbAutomated]

Will do a video on this very soon

[@freedomfight1933]

All these points are dead on accurate and obvious. And I've made them all myself, whenever someone repeats the dumb "the guest pays it anyway" thing their IQ goes down about 20 points in my mind. When it's a management company saying it I know they're being dishonest and plan to make money on that part as well as their % fee.

[@kimberiysmarketstrategy]

I have a 4000 sg ft home, at slow season I charge 188 , 125 for short stays. Does that make sense? I’m eating it…

[@AirbnbAutomated]

what are your most relevant competitors charging?

[@johndufton9686]

I don't use a cleaning fee as it puts people off. Show me a hotel that charges a cleaning fee.

[@lourdesledesma2603]

Totally agree!!!

[@tessslakimmo7750]

Hotel charges $740/night for one bedroom suite with no kitchen or even microwave. So think about that . Airbnb is whole house and so many houses go for $240/night for full house with kitchen and backyard and u want poor housekeepers to not even get paid minimum wage ?

[@jilljilly65]

Yes it's so true. Just charge appropriate and add that there is no cleaning fee. Much more attractive; works for me.

[@Ralith09]

We've been charging what it costs. Never did huge cleaning fees.

[@slipperiolo]

Man… in Sydney we need to pay cleaners USD $25/hr and that’s on a full time wage. So if they clean 3 places in their 8 hour shift it’s $66/clean + replenishing items and cleaning materials $10 + linen hire $14 = $90 for a 1 bedroom apt

[@AirbnbAutomated]

Is the lowest paying job in Sydney $25 an hour? Like McDonald’s?

[@robroman7407]

That's a steal compared to us in Lauterbrunnen, Switzerland, our mountain chalet top floor (two bed, with sofa option for up to 6 guests, 90 sqmetres) costs us 200 CHF (~200 US) and we're lucky to have them. Linens are included and they buy their own supplies. So we have a low supply of cleaners (even lower if we want a good cleaning), demand is ultra high for cleaners, therefore we're over the barrel and we thank them after every smack across the back side because we can't do the work ourselves now that we own 7 'doors'. Hourly wage for cleaners is 35-45 CHF/hour but we negotiated this flat rate over a 10 cleaning sample size to find the average hours. Baristas at Starbucks make 20-25 CHF/hour in Switzerland.

[@javiermedina6144]

@@AirbnbAutomated wow dude you're kind of an ass. Is that how you view house cleaners? If it wasn't for them, youre place would be a disaster and you would have to clean it yourself EVERY TIME. I'm sure you wouldn't pay yourself less than $25/hr.

[@AirbnbAutomated]

I do clean myself. And the managers in my company step up to clean too. Truth is: it’s simple work. It’s not always easy, but it’s simple. And we train from scratch. I could hire at below $9 an hour in Texas. That $5-7 more per hour is arguably me being nice.

[@javiermedina6144]

@@AirbnbAutomated but you still don't get paid $25/hr. I'm sure you put yourself on a salary right? It's simple work but it can be back breaking if it's what they do professionally. I saw a comment somewhere where you said you don't hire professional cleaners, so yeah you don't have to take that into consideration...but still it's 2022 with a huge inflation. $14hr isn't doing anybody any good.

[@laurarosario1804]

💯

[@zeusedwards9311]

When you charge a cleaning fee you have to clean every day? , because I don't charge a cleaning fee

[@AirbnbAutomated]

Just pre check in. That’s it

[@air2ear]

Wouldn't CF charge at cost?

[@AirbnbAutomated]

If it costs me $20 to make a chair. And if costs you $50 to make the same chair. And we sell our chairs each for $50, who makes money? One of the biggest missed lessons in this industry is efficiency and value creation.

[@air2ear]

@@AirbnbAutomated Thank you sir, but in this industry, we don't sell the same chair right? We have different sizes of our amenities, room, etc. I am new to this industry, please enlighten me more. Thank you.

[@AirbnbAutomated]

The chair is a metaphor for the cost of cleaning a property. So no we are selling the same chair.

[@KyChristensen]

How do you have a real cleaning cost of $25?

[@AirbnbAutomated]

I have full time staff at the cost of $14/hoir

[@KyChristensen]

@@AirbnbAutomated That's great. Love the content... would love to see you in Vegas

[@AirbnbAutomated]

If you’re in Vegas this weekend I will indeed see you

[@javiermedina6144]

Gotta up the prices and give the cleaners a chance at living a DECENT life at least. How can anyone live off $14/hr with this inflation? If they have full benefits like insurance, PTO, etc., then fine, $14/hr is whatever. But if not, you're a dick.

[@nictube5503]

Hey I'm the first here 😄 good morning Sean 👋

[@johndufton9686]

Nope I was first.

[@nictube5503]

@@johndufton9686 First to comment? 🤨

[@johndufton9686]

@@nictube5503 Yep check the times.

[@mariacas7974]

………🦗…_________

[@rubeshere]

Can you give a hint as to how you can properly clean a place (let's just use a 2br, 2ba) place in 1.5 total man hours? I have cleaners on staff and we've tried to keep it to such a tiny amount of time. We even tried off-loading laundry to 3rd parties. We simply got bad reviews when we tried this. And one bad review is worth something like $1000/year (on average) per unit. In other words, it never seemed worth the risk of a bad review. In the case of off-loading laundry, there's another distinct cost (and it's not cheap). We are averaging a 7 night stay, btw. This has all changed ever since COVID (starts are just longer in average ever since then). The longer the stay, the more cleaning you need to do. We find that 3hrs is how long it takes to clean a 2br, 2ba place, on average. Even if you managed to get minimum wage salaried workers (which we can't because it isn't a living wage), that would still be $50 + all the costs of having a salaried employee (which isn't cheap and needs to be factored in)

[@AirbnbAutomated]

I train my housekeepers on a 5 step cleaning system I have created. the first 2 steps aren't even cleaning. make it simple, make it repeatable.

[@rubeshere]

@@AirbnbAutomated is laundry one of your 5 steps? Because laundry itself takes longer than 1.5 hours, no?

[@AirbnbAutomated]

It is part of the workflow yes. But it’s more of a background task

[@rubeshere]

@@AirbnbAutomated thanks for taking the time to answer these questions. You're my hero (seriously).

[@javiermedina6144]

That's interesting you're people take so long. I run a house cleaning business and 3-4 man hours is about how long my cleaners take on a 3 bed, 2 bath. You're people just aren't cleaning efficiently. You gotta come up with a system.

[@socalstr]

Terrific stuff when you actually talked about the content at hand. When you perplexingly jabbered on about the stuff you're doing now that you should have done 10 years ago? Not so much.

[@jimp925]

I charge $100.00, take it or leave it.

[@AirbnbAutomated]

Leaving it

[@DippySippy]

Go straight to the point

[@AirbnbAutomated]

Is there an issue with this video?

[@DippySippy]

@@AirbnbAutomated too much dancing around the subject.

[@AirbnbAutomated]

Can you recommend a better video on cleaning fees for my reference?

[@AirbnbAutomated]

??

[@DippySippy]

@@AirbnbAutomated youre your best bet but just go straight to the point.

[@geraldsmith3423]

zoning!!!!

[@backtoedencafe9406]

You don’t even clean and get paid lots of money. We do all the hard work should be getting more.

[@AirbnbAutomated]

I don’t even clean?? Have you even seen my videos?

[@monican5403]

Do you run any short term rentals? There are a lot of moving parts to running this business. Cleaning is one of many things that get done and need to be paid.

[@MariaMoleEpic]

There is a huge problem that I see with the cleaning fees and having them returned. The cleaning fee is for when the current guest leaves. Why are we refunding cleaning fees when they’ve checked in and it was not to their liking, real or BS? If you want to get all technical, the previous guest should be getting a refunded cleaning fee. You are smart enough to know and have such direct communication with Airbnb that this policy should be ripped apart and have some controls in place. Otherwise it just leaves you open for all the scammers to just say hey I found _________ (fill in the blank.).

[@latedateda3790]

Exactly. I have had this happen. These are also the guests that refuse to wipe, sweep any spills made during an 7 day stay. Ahhh yes all pots are used and have baked on eggs and oatmeal left for days. Even though we leave amenities they have not ran the dishwasher once. They leave late running into cleaning time for next guests.

[@MariaMoleEpic]

@@latedateda3790 I think we have the same guests!!! 😁 Airbnb in their quest to acquire customers has done so at the expense of hosts, our places, furniture and amenities. I do finally see the tide changing.

[@coinholio6863]

Your cleaning fee SHOULD BE your true cost. What the hell are you doing skimming off the cleaning fee and paying cleaners so little? The cleaning fee should be the ACTUAL amount of money that it takes to physically clean a property. If you go cheap and find a housekeeper to clean for $100 instead of $200 (on a property that is worth $200 because of Sq ft or difficulty) you will get inferior cleaning and bad comments. Monthly booking: of course the cleaning fee should be high after a 30 night stay. Have you any idea how wrecked a property is after a long stay? The shorter the stay, the less the guests "dig in" and make themselves at home, accumulating waste and dirt, etc. In any case, at least around here, the owner, not the management, would pocket the extra money not paid out to the cleaner. I clean properties and I make $20-23 an hour, which I don't believe is exorbitant for the 6-8 hrs of physical labor involved. It is a set price so if I have to stay 11 hrs to make sure the standard is correct, that is my problem. Take a look at the Good-Fast-Cheap Triangle online. You can only pick two. You've lost my respect. Unsubscribing.

[@latedateda3790]

Thank you! I commented on this a few different times. It's exploits the cleaners that don't know better. The good cleaners won't even pick up the job. Most here in my area of FL are 1099s. They will not accept. The ones that do will only give you a quick top clean. Don't dare pull out the couch or look under any beds with those low wages. I learned my lesson. I end up spending 30 or minutes cleaning behind them when I inspect. Most are not driving back to catch missed stuff in back to back stopped traffic on the beach here. So I pay what it's worth. Guest complaints are more expensive than paying a good cleaner.

[@russ2991]

Thank you for the informative video. Hint: Please stand still. Your rocking back and forth in the video is very distracting.

[@SuriyaWetzler]

You’re making good videos with a very bad presentation!… it’s very good to make a summarize shorter videos that seems you try to pack the video with a higher speed even no breathing between you words n talking that makes the video not appealing to continue, not interesting to watch your other videos or giving a thumbs up!… sorry, but i think a good criticism helps improving. A little see your audience like a regular people wanna watch, absorb what you are saying n follow you.

[@AirbnbAutomated]

I have no desire to be more entertaining. But thank you for the critique