Kitchenaid Stand Mixer FAIL ~ Problems with a New Tilt Head Stand Mixer ~Unboxing a Stand Mixer

[@phw2274]

Just bought my wife a new Kitchenaid classic plus. It doesn't have the spring, however it runs smooth as can be, at any speed, completely silent except for the motor. zero vibration.

[@roseofsharon3240]

I also got one and it doesn't have a spring and it's very smooth. I was very impressed with how effortless it was.

[@odetolave1129]

Pero, cuándo lo adquirió?

[@aquablue02]

Omg $199 was an amazing deal! The person who said the got a spring and a washer at the hardware store to fix that issue was genius. Can’t beat that price wow!

[@kamilahr.6706]

Thanks for this review/comparison, Amy. I recently got this mixer and noticed the same thing you've demonstrated here. Went on a mad hunt to figure out if it was just this model or others as I was also considering the Classic Plus. Found out after some digging that the spring assembly has been phased out. Noticed that this effect does not occur with the whip or hook attachments.With the flex edge the noise/knocking about seems to subside once actual ingredients are added to the bowl (did a quick test with some oatmeal). So I decided to let the mixer run briefly with no bowl and just the flex beater in place and it actually sounded like your Design Series. I've found that with the extra play because of the missing spring and the fact that the flex edge scrapes the bowl, this creates extra movement on the shaft and with it, that annoying sound. *UPDATE* Today, I actually used the mixer for the first time - with actual ingredients in the bowl (which essentially acts as a buffer, so to speak, between the beater and the bowl) as intended. There was no clanking and the mixer operates wonderfully. Typical of most companies though - always "fixing" what isn't broken to "cut costs." But I will say, I am actually happy with this mixer. I think certain demonstrations are best done in the way an instrument is intended to be used (ie. adding an actual recipe to the bowl) so as to offer as much information as possible/cover all the bases. Thanks to your video though, I know what my mixer should and should not sound like.

[@alef218]

Amazing text! Thank you for sharing your experience and knowledge!

[@EricLearnstoCook]

You would think adding a lubricant, such as water would have helped. Kinda odd to have to use actual ingredients, like you are actually using it. But then, most of the time there isn't all that extra play. But if KA wants to save $5 then goof for them. All their competitors still use the spring. Nice your actual use turned out to be a non-issue. Thanks for your comment.

[@zayns_the_mane5066]

I just purchased a KitchenAid 5QT artisan mixer matte black for $135 on Craigslist brand new. Person already one, gave it to me for cheap. But I also i noticed mines didn't have a spring on the shaft. Where could I possibly get one? Please respond.

[@samuelposada2010]

@@zayns_the_mane5066 it's how the new mixers come, with no spring. I have one without it and it works just as well, I haven't had any issues when you have ingredients in the bowl, don't worry

[@baseballhunter42]

​@@EricLearnstoCook I'm thinking it has to do with the density of solid ingredients holding the attachment down rather than anything to do with lubrication. Whatever they're saving isn't worth it, I've been reading through reviews, so many people have returned their mixers, many after multiple exchanges. I just got one because it was a great sale price, but I'm definitely buying the spring or fabricating one and installing myself - just need a hammer and punch set to temporarily remove the notch so the spring can slide on, then just pops back in. Same exact design, just doesn't have the spring included. Might call KA and request they send the spring.

[@theresabroeren1348]

I had the good fortune of purchasing an older model at an estate sale that is about 10 years old. It is a red artisan with a metal bowl, and has the spring, and seems to work fine. My only complain is that the bowl sticks on the bottom (ugh) making it very difficult to remove it from the base when you want to clean. But other than that, I love my artisan and its non-stick white heavy dough hook and mixing paddle. It's a workhorse, and takes minimal space on my counter! Thank you for the informative review Amy!

[@terryam6401]

I had the same problem and decided to order one of those bowl-lift versions from a half price sale at Target. I bought the small lift bowl from Amazon so I can make little batches, too. It hasn’t come in yet.

[@2010stoof]

Did you try to make a height adjustment of the head? I think if you raised it a bit, it would be better.

[@sunduwhy6001]

It doesnt matter, if you use flex edge, it really actually scrape the bowl, if the mixer doesn't have spring, it's not secured enough. Because the silicone thing is actually touching the bowl a lot

[@aquajack16]

How unfortunate, as I came across this video while doing some research after seeing Macy’s is having a Valentines Day sale on them and I also have a lot of points built up. Aside from the annoying noise, imagine how a loosely attached paddle will work with stiff doughs like oatmeal raisin cookies. God forbid you use it for bread dough. As someone else mentioned, the worst part will be how much faster the motor and attachments will deteriorate on a product that used to last a life time. Thank you for posting this! You saved me a good chunk of money.

[@truthjunkie3]

KA classic doesn’t have spring and works fine. Does not have the issue you describe. Could be the head was too low. Could be the paddle was too stiff. Did you try swapping paddles? Silly to discount the entire mixer because of the spring. Apparently have not tried the popular classic series.

[@patandrews4760]

Absolutely agree. I just bought one and it’s a Artisan model and is not spring loaded. I’m so bloody mad they mucked around with it. It was $900.00 Nz dollars and another $200.00 for the roller attachment, very disappointing KitchenAid! Rethink it please!!

[@flightographyaerial6114]

Amy - I have called kitchenaid for the same issue. They state that the units have not come with the spring tensioner since 2016. They say that the spring serves no purpose. I completely disagree and agree with your assessment. Terrible design change!

[@abdulshakoor3928]

K, Flightography Aeria😅

[@pjposterman2445]

Common sense says different. Don't believe everything you hear.

[@mrsmcisaac]

PJ Posterman what do you mean. You believe it matters or not?

[@Kittycat822]

Flightography Aerial I called today to say the same thing. They know there is a problem. I’m so angry! They offered to send me a new one but I told them it doesn’t solve the issue. Why to do this only to save money. It is necessary as there is way too much slop and you constantly scraping the bottom. I wonder if you can order a new shaft with a spring.

[@mrsmcisaac]

@@Kittycat822 I just bought mine last week and took it back and got the display mixer that had the spring. Probably been sitting on the shelf awhile but I’d rather that than the loose fitting one with all that movement.

[@pablopolar9034]

I bought mine a year ago, with the normal paddle and no spring, and it doesn't sound or jump like that one, guess it's not about the spring, might be about the height adjustment, mine came too low.

[@christyc4846]

I got a pro line mixer that has no spring and I have had zero problems. Your video really made me worry! But so far so good. I read the instructions and they said when you run the mixer empty, the attachments should not be hitting the bowl. There is a screw to adjust the height (at least on the pro). One little then and I was in business. I’ve even done dough and no problems.

[@AmyLearnsToCook]

The bowl lifts don't have springs. The paddles are heavier and they don't need it. This is just for the tilt heads. The height was not an issue. The paddle moved around on the post even when you had it in the upright tilted position.

[@johncassani4610]

KitchenAid stoped putting the spring on the mixers years ago. I have a classic and it's 4 or 5years old and didn't have the spring but works fine. If you are handy you can buy them and install it your self.

[@AmyLearnsToCook]

This video is about 5 years old so that is about the time they stopped putting on the spring

[@robertknight4672]

I'm glad it's an option for people and I do follow Mr. Mixer. Fortunately I have an older KitchenAid Ultra Power (KSM90) that has the spring.

[@popskltoes]

Thank you for this video!!! I thought I was losing my mind! I received mine today from Macy's and same thing!! I looked at my old one and thought maybe my new mixer was missing the spring. So frustrating.....apparently they don't' do a 'quality control' check. UGH I guess I'll be taking it back tomorrow

[@sierrabufe5133]

She really knows about mixers! That pink one is gorgeous.

[@cherylwilliams2107]

I have the 5qt. Artisan Design mixer, in candy apple red. For Christmas I was given a gorgeous white ceramic bowl to replace the glass bowl that came with it. My attachments are grey, but coated, mine also does not have the spring, but the unit is solid, operates perfectly, have had absolutely no problems with this mixer. I’m very happy with this purchase!

[@Starlight_GT]

Head adjustment, a screw if you lift the head up it should fix that by bringing the head up a notch nothing wrong with the machine

[@angelitamarie821]

Which is your favorite Kitchen Aid mixer? I want to get one for making cakes, brownies, banana bread, pies, pie crusts, and empanadas. I was thinking the artisan design series.

[@EricLearnstoCook]

Her Pro 500 series from the 1990's is her favorite, but then the green Pro Epicurians are runners up (by appearance). The Artisans were a good choice until KA removed the springs on the heads. So buy at your own risk. If you get one that doesn't act crazy, then consider yourself lucky. Otherwise, please buy from a place with a good return policy.

[@valdasilva123]

Any one made before Whirlpool took over in late 1980s.. After that they are all crap and I know I fixed KA Mixers for a couple of years and now quit because of the poor construction. I bought a new one, a 5 qt from Kohl's as it had special discounts etc, and the tilt head jiggled so bad, KA sent me another one and that one was worse than the first one. HORRIBLE. Whirlpool sucks!

[@jimbo2420]

I'm in Australia and the kitchenaids used to have the spring and a metal guard thing that sat over the top of the attachments. I was in Myer (Aussie department store) the other day and noticed that the new models and colours don't have either the spring or the metal gaurd. This is weird because every other planetary mixer I have Seen and used has had the spring, from the cheapies to the commercial pals.

[@EricLearnstoCook]

Thanks James. Yeah, that's what we are talking about. We have NO idea what KA is thinking. Why change something that works? Now they are only asking for trouble. At a minimum, they are confusing us by making these changes and not fully owning up to why they are doing them. I'm sure it's to save a buck. Time to start looking at other mixers.

[@honestcomments6060]

Amy you are the real deal. I think that you are the only one who can pull out 10 more KitchenAis stand mixers and 10 more of other brands to make comparison with what you got. That is hilarious :D

[@slainte8148]

Amy certainly is the real deal and she does a great great service for us out here and demonstrating mixers that you cant see anywhere else.. its harder and harder to go to the store to even see something, here, she takes her time to do just that so people can actually see something before they buy it, which again is getting harder and harder to do as well,, I am thankful this thanksgiving for Amy and Eric

[@amamamerican]

Please read the manual. There is a beater height adjustment screw. Turn it counter clockwise ( left) to raise the flat beater, then it will fix this issue.

[@AmyLearnsToCook]

The issue is it is loose on the post not the height. The adjustment screw won't fix this problem. Thanks for watching

[@dianakilgore1812]

I bought a Kitchenaid Artisan Stand Mixer in March of this year and it did not come with a spring on the shaft. I called Kitchenaid thinking that it was a missing part and they told me that they don't put the spring on the shaft anymore because it would fall off and get lost. My mixer is quiet like your Designer one is and I use the flex paddle a lot. There is some play in the paddles but it doesn't cause a problem. I think the problem is with that particular mixer.

[@DairiusASMR]

Diana Kilgore same I got one and I though mine was missing the spring.

[@robertknight4672]

Diana Kilgore that's the lamest excuse I've ever heard from them in Australia KitchenAid is required to put that extra washer under that spring there's no issues with that falling off. I believe people in other countries are still getting that spring on the shaft.

[@dianakilgore1812]

I have never had a problem with my Artisan, it's quiet, runs beautifully and the paddles don't fall off. I think the problem is with that particular mixer.

[@healthforgranted2643]

Diana Kilgore I got this model and it is too loud because of the missing spring. The picture on Macy's and them picture on the box has the spring. I called Kitchenaid and they were very rude and not helpful! I'm calling Whirlpool the parent company

[@imperiallebaron4476]

Diana Kilgore That's bull. Those springs on the shaft can't fall off unless the pin on the shaft comes off.

[@tspfull]

The 7qt kitchenaids have this sound issue (mine included) and it's also doesn't have the spring. It's a bowl lift though. It doesnt seems to impact performance in my experience. interesting manufacturing choices kitchenaid has been making.

[@ValleyMermaid]

What is the color of your older, Design Series, spring loaded mixer? I love the color! I’ve never had a mixer but I’m considering getting one and I would love to get one that color. It looks pink or hot pink but when I do a search on pink mixers, the only pink that comes up is that vintage, 50’s light pink.

[@troydog]

Just wondering are they doing what hobart kitchenaid did on the 3b and 4c mixers? No spring at all I have one. But at the end of the shaft is a ball bearing and a spring inside the shaft. What this does is after beater is on the ball bearing pushes down on the beater and it well not move at all or come off easy. Wish I could post photos. Also there new glass bowls seem odd to me. The old ones were all glass no rubber plastic thing on the bottom it had glass threads to hold it.

[@RoundTopJohn]

if you had to choose just one stand mixer for making a stiff dough like pizza dough what mixer would you select?

[@oftin_wong]

Pizza dough isnt stiff

[@helenbugsynelson]

This was an excellent review, Amy. I would never have thought to even think about that spring. Now I know to look for that. My Kitchen Aid stand mixer is 27 years old and still going strong, but it is not used on a daily basis. I fully expect it will not outlive me. ;-) Well maybe it will.

[@holyone48]

Thanks for sharing. I just got the same mixer for a Christmas gift. Have not tried it yet! Now I know what to look for.

[@kathconstance4684]

The KPM5 that I have (bought in Australia) not only has a spring but a guard separating the spring from the paddle post. Guess some of us are lucky to have bought some quality earlier builds. This will seriously compromise their reputation and not a good business move at all!

[@robertknight4672]

imiKah K I don't know about the spring in your country but that guy didn't even country is required by law I've just seen a few videos of people taking that guard off to use the American ice cream maker if they had purchased one with the non-compatible adapter. I'm assuming that spring helps keep that guard down over the top of the attachment you're using.

[@kathconstance4684]

You make a good point @Robert Knight, I had thought it to stop food like flour dust from entering the mechanics above, or grease from leaking down into the food. Edit: from further reading the guard may just be to stop the spring from falling off.

[@jimbo2420]

I was in Myer (Aussie department store) the other day gawking at the kitchenaids, and noticed that the new colours don't have the spring either. So it looks like this has gone global!

[@kathconstance4684]

Sounds like we have the same hobby! (Gawking @ KA's :D )

[@aliciak.8143]

Whats color is the pink mashine? Raspberry Ice ?

[@smsstuart]

My older 5-quart bowl-lift mixer (from 1993) still incorporated the tensioning spring as part of the agitator shaft assembly. My new 6-quart bowl-lift mixer is, of course, missing that spring, as part of their "new design". (Interesting the replacement cost for the new shaft assembly costs about $14.00, whereas the older shaft assembly - with an additional spring and washer - only costs $6.00. Go figure). Clearly the 'bean-counters' at Whirlpool are stripping-bare what used to be a very reliable design - unless, of course this is an error in assembly - hardly acceptable practice, either. Trying the same experiment on my [newer] 6-quart bowl-lift mixer - which means using the Flex Edge beater in an empty bowl - produced a little bit of clicking, as the beater rode-up on the shaft while in rotation - but nothing like what you experienced. And during its many uses with all sorts of attachments, never was aware of any extraneous noise or 'clanking'. I love the story from Diane about KA explaining the deletion of the spring is the result about concern it may "... fall off and get lost". HA-! One wonders if that's an official line from KA, or this customer service agent merely made it up. What a bunch of nonsense.

[@AmyLearnsToCook]

I laughed at that explanation too. I've used these mixers for years and I often read forums and FB groups and I have never heard of the spring falling off. It probably just speeds up the production time to get rid of the spring. I have a bowl lift that has one and one that doesn't...for some reason it doesn't make much difference. I am thinking maybe the paddle is heavier or something. On the tilt heads, the clanking around is ridiculous!

[@apbxny216]

Cuisinart arrived yesterday. Wound up getting the Percision Master Stand Mixer SM-50 series. Very smooth and quiet.

[@noopstr]

all the artisan mini mixers doesnt have a spring either..

[@Hummingbird-yu3kt]

so, I gotta ask, How many mixers do you have?????

[@sharonhill-walker6361]

It makes more sense to determine why the spring comes off rather than to remove it completely and produce a lesser performing machine. I can't even believe it passes quality control. So now did KA remove the Artisan brand name from its machine? This machine sounds terrible and I wouldn't chance buying it if that is how they respond to this issue.

[@seikibrian8641]

Lesser performing? The bowl-lift models don't have springs, and they do just fine without it. The spring was to compensate for a flaw in the design of the tilt-head models that has since been fixed, I would say.

[@russ5024]

@@seikibrian8641 Older bowl lift mixers do have the spring too

[@russ5024]

@@seikibrian8641 I do not agree I bowl lift has the spring as does my chrome custom metallic tilt head mixer too

[@seikibrian8641]

@@russ5024 Mine is ten years old, and I can't recall if the one I had before this one had a spring or not. But the point is that lack of a spring doesn't make it "lesser performing."

[@russ5024]

@@seikibrian8641 I agree--the mixer was not adequately tested to make that determination

[@artdelac]

This is a very late comment since you posted the video 5 years ago! LOL. However, it's too bad that you returned it considering the bargain basement price because the noise you heard was mainly because your beater was too low and needed to be manually adjusted by the user. I got rid of my squeaky beater just by adjusting the height, as well as the natural softening of the silicone edge from usage. Secondly, KitchenAid decided to rid of the spring many years ago on all their models - tilt head AND bowl lift models. You can buy an after-market spring/washer to add to your mixer but it requires that you know how to disassemble the mixer head. It's too bad you passed on this steal of a purchase.

[@ironsidefan]

The spring and washer was determined an unnecessary part after testing prototypes using tighter tolerances for the slide on twist to lock configuration on each attachment. KitchenAid wanted to eliminate the chronic extra chore of cleaning the spring and washer as well as the planetary attachment shaft they surround.

[@Lyliawang]

I have the artisan but I don’t have that spring... but the sound is not like the bouncy stuff what do I do.

[@CarlyUTube]

I have mixed feelings about this review. You are for sure honest and knowledgeable about this product much more than I am as a new user of this mixer but I will take your outcome with a grain of salt because even though the mixer you just brought is not to to your liking because of the missing part. ( spring )From what I know KitchenAid is no longer making their mixers that way so it’s more of a change in manufacturing than a defect in the mixer and although you showed that the newer one does make a louder noise and added movement that does not bother me because it’s just how it works now that they are made in the way that they are. Now, if you showed that the paddle came off or did not turn as needed to mix or something to that nature because of the difference, that is what I would call a defect and I would definitely want my money back and return it. All in all, as long as it works the way that it should I am happy with this product spring or no spring the only other option would be to buy a different brand all together. I do appreciate your review and your expertise. I guess I am one of a few that is happy with the new mixer.

[@slainte8148]

I have seen alot of people complaining about this same thing on amazon.com reviews. its not going to work for them without this spring and washer, just like what you experienced amy. I dont' know what they are thinking any more and who makes these decisions. I tried to get a mixer in Jan. of this last year, it came without the spring and washer too, and alot of other probelms. The bowl was dented, the latch that holds the head down wouldn't go all the way over, and when you turned it on, the speeds one at a time, it would go really high, and then slow down and up again, all on its own. Its way too expensive a machine to have that many problems. I think that there are serious quality control issues there too.. I have noticed recently on amazon with the reviews on the artisan that there are alot that are unverified reviews, then people are making reviews like been working great for 7 years, just like new, but what prompted them to all of a sudden write a review? when I commented and asked each and everyone, no one replied.. so I dont know whats going on there, and now the spring too on top of the bowls with the and gray stuff they give off. someone needs to take control over there I think, its sad to worry about a purchase that is so expensive and not be able to trust it..thanks for the review.

[@sophielucas552]

what bothers me as well is when you go to other sites for reviews the majority of them are right from kitchenaid themselves off their site,, now when I had gotten a really bad one, I tried to post the bad reivew on their site, and they wouldn't print it, so Im not so sure all the reviews are accurate either. Im not sure they are actually 'made' in america either as some site like to say but rather assembled here with parts from other countries. Mainly I don't like all the deception going on, makes me not trust them at all.

[@imperiallebaron2391]

Hobart should buy KitchenAid back from Whirlpool. They are the ones that made the decision to remove the spring. None of the KitchenAid mixers come with the spring on them anymore. I was going to buy a KitchenAid but not now. I will be buying the Cuisinart Precision Master 5.5 quart 500 watt mixer instead.

[@slainte8148]

@@imperiallebaron2391 i agree with you, I wish they would too because these new ones are not good. my husband suggested you could buy the spring and washer and put it on yourself but why should you have to at the price of these mixers you know? thats how cheap they are getting its such a shame. if you buy the cuisinart, could you let me know what you think of that and how it goes? I would appreciate it very much

[@kilroyo]

In one of your other videos you use the KitchenAid Mini mixer and in the video it clearly didnt have a spring on it either but worked fine.

[@EricLearnstoCook]

I saw that. It's possible that they made the attachments to fit without a spring. That is, they are tight to put on and off, where these have slack and the spring takes slack out. With extra slack, the attachment is free to wiggle and cause all sorts of noise. The glass bowl on this model doesn't help as that could be part of the problem. One thing to note is this came straight out of the box with the toys they provided. It should work. It should not need any adjustments. If we were swapping parts, then I could see an adjustment being needed. Guessing KA made changes, gave us parts that didn't fit. Others may have parts that fit. Not gonna sweat it. back it went. no more KAs for us....

[@FindTheMasterpiece]

Anything new since then? I want to buy a stand mixer for my wife, and I chose the KSM175 (Artisan), but this make me worry. Should I consider another mixer? She cares about the look as well.

[@Kris-ej4ik]

FindTheMasterpiece fiancé just bought me a 5 quart artisan in boysenberry. I’m worried now too 😔 I want to compare it to my step moms- she’s had a classic for 15 years thus far

[@valdasilva123]

Go for a refurbished K5SS Heavy Duty.. I fixed KA mixers for years, and I have tried out many and the new Artisans suck. My favorite is the 5 qt K5SS... Love it and they are strong, reliable and my favorite (I found the 6 qts bowl too big for smaller batches and forget whipping cream in them). Whirlpool bought out KA in the late 80s and they have gone downhill and stay away from the Costco and Kohls cheapies as they are awful.

[@ukadrian]

Hi what colour is this Empire Red or Candy Apple? Thanks

[@11terr]

same problem with mine classic.... my older model had a spring... my newer model does not have a spring.... it unlocks and is not stable... horrible.... apparently on the kitchen aid site.. they took away the spring they felt it was not necessary..... !!! it is necessary!!!

[@fairygrammy]

Thank you for your review. I've been trying to get ahold of a KitchenAid for some time now. Is there any other stand mixer you would recommend?

[@Hummingbird-yu3kt]

Kitchenaid is the cadillac - remember : you get what you pay for! I inherited my Kitchenaid from my Mom...it's going on about 30 years old and even the newer attachments work like a champ.

[@aliciadishman]

@@Hummingbird-yu3kt the older models 1 have a spring and 2 had different motor. The squeak may be needing adjustment of the head but the rattle of the paddle, wear on the finish of the paddle and I'm gonna say, wear on the gear - from constant movement of the spindle - especially with thicker ingredients is going to shorten these newer models life span. The paddles cost money too. I'd stick with the older model of your mom's. If you use the older paddles that are steel as she initially said, I'd imagine breaking the glass bowl under high speed waddle and rattle(?). Your moms motor is two pieces and easier to repair and refurbish too. Why they have to mess with things that ain't broke I'll never know, especially now that I'm 60 😆

[@marsil1635]

I don't know if anyone will respond...but i have a 6quart stand mixer with bowl lift..bought it years ago. Lost parts during a move...i was looking into replacement parts..but reviews are horrible on replacement parts....i also found some on amazon that are compatible..but again reviews aren't good. I'm considering buying a whole new one.... what is your preference... tilthead or bowl lift?? I honesty hope i can some excellent quality replacement parts.

[@AmyLearnsToCook]

What parts are you missing? I would contact KitchenAid directly and order from them. You should be able to get the exact same parts. Among the KitchenAid mixers, I prefer the bowl lift.

[@marsil1635]

@@AmyLearnsToCook the whisk, paddle and hook. Thank you! I appreciate you taking tge time to respond. :)

[@dianneeddy4541]

My new Artisan (2019) has no spring and it doesn't clatter like that. Interesting. I know my old ones had the spring and I noticed as soon as I put on the paddle. However, it seems to work just fine.

[@mrsmcisaac]

Dianne Eddy have you had any issues at all since using it more? I’ve just bought one without the spring but the display model had the spring and I’m wondering if I should exchange it?

[@dianneeddy4541]

@@mrsmcisaac no issues at all. I've been using it to make bread, mostly, and that's the hardest job. I also used it for cookies (happy holiday!) I wouldn't worry about it....

[@lennoxm.7859]

Amy remember that I had a kitchenaid mixer, I was going to use it but suddenly the motor runs but it’s not mixing. I don’t know what to do

[@EricLearnstoCook]

There's a chance your gears are messed up. Any weird noise? If you can tell the motor is running, but the shaft isn't spinning, then likely the gears. Don't know if it's still under warrantee, or if anyone local can fix it. Parts are cheap, but you'd have to be willing to take it apart (and not mess up anything, right)?

[@willcohen1031]

Just wondering, do the metal bowls work with this mixer even though it isn't an artisan?

[@TurtleStocker]

Does it matter glass bowl or metal? Which is better?

[@donaldsaunders3059]

Hi Amy I was thinking about buying a costway stand mixer from Walmart do you think there any good. Thanks

[@EricLearnstoCook]

Donald, Wal-Mart has a 60 or 90 day return period. Just be sure to check it first. Buy your mixer, use it as you would normally use one. See if you like it. No way to test for durability in the short term. Wal-Mart is good for taking things back if you don't like something. Are there other reviews on this mixer?

[@leontineholmstrom118]

I bought a kitchenaid last year and returned it because it didn’t have a spring, it really makes a difference because it needs that pressure to keep it from banging around

[@dsparker535]

I just bought one at jcpennys. No spring. But it locks no movement, it's tight. I wonder if you got a bad one.

[@slainte8148]

just saw a review on qvc for one of this, and theirs wobbles too.. not good reviews on there for the most part too.

[@ainzaagpalo1691]

Hi Amy! I've been wanting to buy a kitchenaid stand mixer but I have no idea on what model to purchase... Would you please recommend a model? :)

[@AmyLearnsToCook]

How to you intent to use it? If you want to do double batches and make bread, my choice would be different than if you just want to so single batches of cookies and batters.

[@meriamhaq123]

Which one is white sitting behind you?

[@xtusvincit5230]

I think Im going for the Bosch Compact. What has happened to KA?

[@EricLearnstoCook]

Thanks for watching. I don't know if any of us know what KA did.

[@valdasilva123]

They sold out to Whirlpool, and there went the KitchenAID GOOD NAME.@@EricLearnstoCook

[@stewarth]

A sad day for kitchen equipment. I bought a kitchen aid food processor a couple years ago as an upgrade to an 11 cup kitchenaid food pro that I dearly love. The newer model is a total hunk of junk, underpowered, hard to use, couldn't even make a yeast dough without stalling out. It has since been replaced with a breville sous chef. I know what brand I WON'T be considering when it comes time to replace my stand mixer. Shameful, kitchenaid.

[@sashineb.2114]

Sad to have that happen. I had one of KA's hand blenders and the blade broke when I made a smoothie. There were no hard ingredients, just juice, yogurt, banana, some oats. Whatever happened to that KA quality?

[@russ5024]

buy a food processor that has an induction motor, not a whinny geared down universal motor Cuisinart or MagicMix

[@aracelivargas400]

I just bought this mixer from Macy's I really hope I don't have same issues 🤞🏻🤞🏻 since I've been wanting a KitchenAid for a long time I finally decided to invest in one...it literally was shipped today lol

[@EricLearnstoCook]

I assume you're doing good since you haven't come back screaming???

[@Blackout720]

Wouldn't you want to try to adjust the height of the beater? Maybe it's just too low? I can't really recall this noise with Artisan that I had.

[@dannycarrington1601]

This is the model KSM105GB which is 300 watts compared to the Artisan (model KSM150) and Artisan Design Series (model KSM155) which are 325 watts, I wonder if the reduced power is part of the issue?

[@AmyLearnsToCook]

No. This issue is play on the post. When I put the paddle on the new one and the one with the spring, there was a lot of play on the paddle because of a lack of spring. The difference in wattage is minimal and KA has weird math on their wattage anyway.

[@steveniemyer9288]

They no longer make the spring for the classic mixers not sure about the artisan series.

[@EricLearnstoCook]

Nope. If it's a tilt head, no more springs.

[@thehotone12]

Not to be negative but goes back to the old saying. "You get what you pay for. " Bought the Pro 5 Series. Love it!!

[@EricLearnstoCook]

I think Amy loves all her mixers......except for that one that went back to Macy's. They make pretty mixers, but not sure if they are worth the hassle. Ankarsrum is pretty and does a nice job.

[@baseballhunter42]

Pro series doesn't have spring either.

[@jillbecker8651]

Thx Amy. A very interesting and informative video. I wonder why they changed the design? This is something I never thought about before…BTW I love all your videos they are just wonderful!

[@lenawahlberg6109]

They only change design to make it cheaper. Cheaper equals less quality. Less quality equals more complaints from the customers. More complaints makes them sell out the mashines for a low price. A low price is seldom a bargain. If you get a deal that sounds too good to be true, it IS too good to be true. You end up disappointed.

[@Nannerchan]

It was a Canadian model. (Bilingual English/ French and measurements were metric ) Would that make a difference?

[@AmyLearnsToCook]

I am not sure. From what KA said during my chat with their customer service, they are no longer putting a spring on any tilt heads.

[@JohnSmithNE3478]

More than likely the special model number allowed them to sell it so low. Probably Macy's exclusive. That's how they do Bosch dishwashers often

[@karl76uk]

Which Artisan Stand Mixer is that ? 125 ?

[@LilybethII]

I was always in love with everything by KitchenAid. The Artisan stand mixer was always on my wish list. I'm quite happy that I didn't buy it. I bought a stand mixer by Electrolux and I'm really happy with it.

[@AmyLearnsToCook]

Did you get the Ankarsrum?

[@LilybethII]

AmyLearnsToCook I got the Electrolux EKM4000 in the watermelon color with second bowl and extra attachments. I really love it.

[@ZILOGz80VIDEOS]

I wonder if you sold all your other mixers if you could buy a Hobart N-50 or similar.

[@EricLearnstoCook]

Hobart N-50 would be sweet. But then do we need a mini cement mixer? LOL!!!

[@got2surf90]

What about now? Have you bought since thism

[@matty-dc4pq]

I don't know what's happening with kitchenaid quality control,I'm in Australia and just purchased my first ever artisan mixer . The first time I plugged it in it went bang and shorted out my power accompanied by a burning electrical smell and smoke from the back. Kitchenaid Australia had it collected with the promise of a new one. 5 emails and multiple phone calls and well over a month still no mixer,only promises its being processed! And now I'm worried about this spring thing as well.

[@onemansvintage]

That sucks :/ our 15 year old Classic has now been giggling out it’s tilt head pin while it mixes. Granted it hasn’t came completely yet but it’s concerning non the least.

[@davej7458]

Get a new pin installed to protect the castings for the base and mixer head. It may not be a compete fix but it may help protect the real expensive parts.

[@dand3975]

Amy, after watching your review on the mini I decided on the Artistan. Bought direct from KitchenAid. Haven't received it yet. If it don't have a spring I will adjust the height of the head, and possibly retro fit a spring and washer. The other thing that might work in place of a spring is a rubber bushing like a short piece of flexible rubber hose.

[@davidbgreensmith]

Did the people at the store have any comment on the missing/lack of spring? Have you spoken to Kitchen Aid to as for their take on it? It seems hard to believe they would release something with such an obvious flaw. I see a few comments on here about adjusting screws and such, but my expectation for such a premium device is that I shouldn't have to fine tune the mechanics.

[@russ5024]

the 600 series lacks the spring, as does the Professional 5 qt., 7 qt. and 8 qt. models

[@daenerys4759]

Oh no. 😕

[@alexemm]

Interestingly enough, ours bought in Australia is an Artisan 4.8L 5KSM156BBM, the same as yours, but has no such difference of sound. I do wonder if that may have anything to do with the way that you used them at very different speeds to illustrate this?

[@kristinweaver6481]

Hi, thank you for your reviews! I have been watching your kenwood mixer review as well. Can you tell me what your favourite make/mixer is?

[@AmyLearnsToCook]

It is hard to say what my favorite mixer is because they all have pluses and minuses. I really like the Classic Plus for basic mixing jobs as well as the Pro 500, Commercial, and the Ankarsrum.

[@hickabobcranefg]

My classic works fine just got it a week ago no problem with it so far

[@EricLearnstoCook]

Good for you. I don't know if they are mismatching attachments that need the spring with some that don't need the spring? Don't know why they even removed it, other than to save a few bucks and cause us grief.

[@alinatiwa]

Eric Learns to Cook I ordered “100 anniversary “which one working properly just with the hook for bread and the other for making cream - wire one, I tried beaters - but they touch glass bowl with the noice, I think impossible to use....

[@haylspa]

you know those spring parts will still fit the newer kitchenaids, just get the spring and washer knock out the pin on the planetary, you should have one more c clip on the inside holding the connector pin not sure the exact name but it's the dowl pin you connect your attachments to drop the pin put the washer on the pin followed by the spring, put back together

[@wyntresorrow403]

some manufacturers make stuff specific to a certain store ex macys costco etc. its usually cheaper. check box or site for made specifically for and the store name. those are the cheaper models

[@ibakedit5850]

Hi Amy, My Kitchenaid Classic mixer of 20 years broke while making brioche with 500 grams of flour, 1 1/2 cups butter and 5 eggs. It kneaded for a couple of minutes when the gears meshed/broke or something else did(it turns on, you can hear the motor trying to turn the hub but it cant). I was heartbroken. Luckily I have new Pro Line Kitchenaid 7qt which handled the dough with ease. I ended up purchasing a new Kitchenaid Custom for small jobs....a small machine is essential when I bake cakes especially for the channel I recently started. I just wonder if it is years of use why it gave in or was the dough too heavy? In your videos you seem to give them challenging doughs and the KA machines power through. Do you think 20 year old KA classics have the nylon gear or all metal? Thank you.

[@kevincardenas817]

Yesss I have that same mixer from Macy’s. And it dose the job soo good ik it has no spring but it’s amazing

[@barbarainnc8165]

I ordered one and it made a racket went running. I even had the CS rep listen to it over the phone. She said box it up and they came and got it and sent me another one. I just went and checked my mixer, it was made before 2015. 😊 It had a glass bowl with it, and I ordered a stainless steel bowl.

[@odetolave1129]

Y qué tal funciona??

[@HJKelley47]

The excuse you gave for buying this mixer left me in stitches. I'm going to have to use something like that the next time I'm looking for justification for buying another fountain pen (have 275 in my collection). (LOL)

[@edgendron7060]

Go to Mr. Mixer on KZbin. Zack sells the spring and washer for the mixer models that don’t have them.

[@lennoxm.7859]

amy which do you prefer in condo the kitchenaid 5qt tilt head or the 5qt heavy duty?

[@AmyLearnsToCook]

I prefer the bowl lift personally. I like the tilt head for single batches of cookies and batters but I prefer the bowl lift because the head of the mixer doesn't bounce around.

[@valdasilva123]

@@AmyLearnsToCook YES...agree, love the 5 qt Heavy Duty left bowl which is my favorite of all and having fixed KA mixers, I have tried them all.

[@k9m42]

Professional Hobarts up to 140 quarts do not have a spring. They mix exactly the same with or without the spring it's just a little bit of noise you hear. Especially with the newer motors are so quiet on the KitchenAids.

[@cowboy6591]

Funny I am watching this after I removed the dowel, Put in a spring and washer from the hardware store, WALA !!! Problem solved 5 bucks !!

[@Tampabruh]

I might do the same!

[@nadia4416]

Hello Amy, thank you for your video. I watched a comparison video about tilt head mixers vs bowl lift mixers as I was trying to inderstand why my new Artisan 8 quarter bowl lift was making a strange noise. This mixer is sold in Italy and a lot of people over here claim to hear this noise while Artisan 6.9, as it is called here, is mixing even liquid or semi liquid ingredients. After your video I think that the reason is because this model doesn't have a spring on the shaft where the mixing attachments are fixed but following your link I see that Commercial doesn't seem to have any spring either. Does it cause any noise?

[@toria01dan]

I have this exact make and model! The red mixer with a glass bowl. I got mine completely free about 5 years ago, big mix up with a bed bath and beyond order, but regardless I received it. I don't experience the same issue you did unfortunately, mine did have the spring with it, and I agree it does make a huge difference. I believe this model is basically an artisan but it's not labeled that because it's a 300 Watt and Artisans are 325 Watt. But my model worked just fine, I'm sorry yours did not, but it was a good deal for the time.

[@امعبيرامعبير-ع5ق]

Hi amy I want to ask you, do all Kitchen support the same thing, I mean the same quality, even if we don't buy from Macy's or Amazon, is the same thing or a difference in quality?

[@valdasilva123]

The Macys and Kohls are different - cheaper and junkier. The low powered classics were never meant to make bread -Whirlpool added the bread dough hook as a sales incentive!

[@arleendamico2734]

Thanks Amy ! Yes I hear the difference. No acceptable. I did see this one on sale but decided to buy the Artisian instead .

[@oldiesolivares2180]

I did buy one and the first time I try it the tilt part start jumping like crazy ii did have to holder punching down to finish

[@valdasilva123]

I bought a new one in 2018, jiggled so bad KA sent me another one, that one was worse than the first one. Never buy another new KA mixer again. Find a used one that was made before Whirlpool took over in late 1980s. The old ones will outlast you!

[@danawiest6390]

I got a new kitchen aid artisan for xmas and it's sparking and making a crackling sound inside....I can see the sparks through the speed lever slot...

[@VanityFerret]

Sounds like the head of your new mixer needs adjusting. Tilt the head up and you will see a slot head screw in the neck. Turn the screw to the left to raise the head and to the right to lower it. Glass bowls are likely thicker at the bottom so when the head is in working position the beater may be contacting to bowl. They are not supposed to. Adjust and test as needed. Even with a spring cap there will be play in the beater attachment because these are not precision mounts. Kitchenaid likely stopped making the post springs to cut down on areas that hold food residue and simply are not needed.

[@Allisonsgrwmm1666]

It’s because kitchenaid discontinued the spring and washer my classic plus mixer from 2020 but it doesn’t bounce and my 1999 ultra power mixer has a spring and washer and it’s the same as the 2020 one so that is an explanation of to it I hope you know

[@luisocamp2753]

Oh no! That really is a serious issue. If i'm not mistaken this are the one's qvc has. But if that would happen to me I would just remove the peg from the post by gently hammering a nail on it and install a spring on it and put back the peg but the bad thing is that I can not see any spring on amazon being sold or maybe I need to call Kitchenaid hotline for that, but still its a serious issue since the spring is very hard or even rare to find plus i see the rotating hub wags back and fourth, maybe would even cause oil leckage that might go straight to your food! Yikes! Again thanks Amy for letting us know about this, you're such a helping hand especially for those who are looking for a kitchenaid mixer and being there telling us to avoid that specific model or any tilt head mixer without a spring.

[@ofon2000]

What stand mixer did you end up going with? I assume you still ended up getting SOMETHING for mixing dough or whatever else.

[@russ5024]

KitchenAid does manufacture special models and the model numbers are unique to each. There are special models made for WalMart, Cosco, Sam's, Amazon's Sur La Table, Williams-Sonoma, Macy's, and others.

[@whitneygordon1459]

I just bought my mom a KA mixer for Christmas, will be her 1st one ever, and it doesn't have a spring... I'm so disappointed. Thank you so much for your video. I really felt like I might be overreacting but it really is stupid and unacceptable that they don't come with springs anymore... What a cheap lame cost cutting measure by the company. I'll be returning it.

[@jessicadouthit8116]

I just bought a Artisan and immediately out of the box I noticed the loose attachment design and was grossly disappointed, I shipped it back and I am purchasing a Professional HD 5 Q from Sams and will see how it differs

[@valdasilva123]

I love the pro 5 and the 5 qt Heavy duty models the best.

[@blitzpulli]

Thank you Amy for your feedback. More consumers need to be made aware of this popping noise which is the leakage of a design flaw. Such a play is mechanically inconceivable. I don't understand the logic of the Kitchenaid engineers. I have contacted KitchenAid several times about this clattering noise. Each time, they told me that this noise was completely normal. This set is 1/ mechanically stupid 2/ far too noisy. Unfortunately, today this spring is no longer supplied, and KitchenAid food processors are that noisy. This information should be brought to the attention of all consumers. As long as this problem of play and chattering is not solved, it is better to turn to another brand. Unless you like to regularly send your food processor for repair (I'm convinced that this play distorts the mechanical axis in the long term), and you like the sound of a horse's hoof clacking ...