Apartment Leasing Agent Training | 12 Things You MUST Learn Now!

[@LeasingUniversity]

Please comment NOW!!!! I will reply in 2 minutes or less - Matt

[@Morgan-pe5lo]

I just started about a month ago with my job as a leasing agent and it’s my first time ever doing this. But I’ve been watching your videos every single day and it’s already helped me so much! I listen to your videos on my way to work and walk into my job feeling so confident and prepared. Thank you!!!!

[@LeasingUniversity]

Morgan, I am so glad to hear the videos are helping! If you want to get Certified with www.LeasingUniversity.com I have something special I want to do for you. Call my office at [phone] - Matt

[@LeasingUniversity]

Yay! We got you all signed up!!! Excited to have you on-board Morgan!!!

[@shajisam257]

​@@LeasingUniversity Hi Matt.

[@tyasiadaniels4782]

How did you find a job with no experience?

[@deairascott9451]

Ooh good luck on the new job 😊

[@lorim_]

Hi Matt, Thank you for sharing! The last Leasing Consultant was stomped after you stated you're coming down. Your tone appeared as though you were in a hurry, so she deserves a B- considering. You actually sound like a secret shopper or in a hurry. Most trainers are mindful of their tone during these experiments and understand unless rehearsed, some callers may be missed due to staffing structure. A prospect would not be happy with an agent who says "come on down" to discover nothing is available for the next 60 days. Please make a video on how to guide a conversation when your leasing schedule is booked but a prospect is headed to the leasing office without a set budget. Best,

[@debra_1234]

I’m new to being a leasing agent and you gave excellent advice

[@paulitaperez4777]

Omg! I hope you never call me to be tested😅 I am so glad for your time to educate us how to become a good professional lease agent.

[@LeasingUniversity]

👍👍👍👍

[@daniiisaventuras]

🩵🩵🩵Switching from Thrive communities LLC to Prime residential property management! LOVE LOVE LOVE leasing and helping families 💦

[@syedmuhammadali4247]

I have been doing lessing for lasts so many years, but watching Matt, this video reminds me of the mistakes I made and lost the deals. I am confident that if I follow his 12 points I can make every deal a win deal.

[@GloryZamarripas]

I have been working in the apartment industry for 22 years. I love your content and I have been watching these with my leasing staff. Thank you. Can't wait to start using these suggestions and testing them on it too.

[@LeasingUniversity]

@@GloryZamarripas I’m so proud of you

[@nikkitaiscute1]

Thank you! I am coming from MLM and decided to become a leasing agent, and you gave some great info! Especially with the phones, and you already know MLM is all about the phones okkkaayyyyy! I am going to KILL in this. Super excited!

[@jloboldoly7675]

I’m taking the 12 tips from Matt and applying them to my new career!!! I’ll be back to let you know how this goes!

[@LeasingUniversity]

Boom!

[@DamTamm]

How has it worked out for you?

[@v-rs9lb]

I'm an 18 year old young woman, I'm going to take a leasing 101 course in my area, I'm also thinking about taking something from your Leasing University, I love how willing you are to put out FREE info out here and I can't imagine what your program holds!! I'll be applying your binder method for my interviews & all of the call structure for my future prospects! Thank you

[@newdawn7586]

I am on the other end of the spectrum. I am an older person who has 20-plus years in the fitness industry. I have decided to switch careers. I also got my real estate license. I'm reading a great book on leasing. 7 Secrets to Successful Apartment Leasing. I am so grateful there is so much information out there. So funny how this video is 4 years old, but people are still watching. Good Luck young lady!

[@v-rs9lb]

@@newdawn7586I'll definitely be reading the book, I wish you the very best and thank you!!🎉

[@SuperBigDaddyTom]

Dude, you are absolutely amazing! You bring up so many good points. Many leasing consultants don't ask the right questions or take the time to get to know you or your needs. This is CRUCIAL because you could be wasting your time, or the clients time if you don't have a full picture view.

[@LeasingUniversity]

I appreciate that! Love you!!!!

[@imtashera]

Wow this is interesting, watching this before I start my new job and just coming into the field. Looking at this as a renter, I would be annoyed by all these questions, all you need to know is my budget, how many bedrooms I want and when I want to move in lol…. Can’t wait to look back at this once I get into the field to see how my opinion changes.

[@PromisedbyGod33]

Has your perspective changed?

[@imtashera]

@@PromisedbyGod33 nope not yet lol

[@jordan7895]

was thinking the same exact thing lol

[@lamar3448]

I’m actually interested in switching into Property Management with an education background, and I have a grad school degree in business. I feel like with you, I could become what I need to be successful initially and so on. This video right here shows it! You call attention to those minute details, that can really sale people, and get them invested, leaving that mark on them to want more!

[@LeasingUniversity]

La'Mar thank you so much. I want to learn more about you and see how I can help you start your property management career. From what you said above, you are EXACTLY what the multifamily real estate industry needs. Can you call my office at [phone] when you have a minute to talk? - Matt

[@lorrk1239]

The grade I would give the first caller is the letter grade of a “D”. I’m giving this grade because he was not friendly on the telephone and he was not “welcoming” during the conversation. In addition, he did not address Matt by his first name or last when asking questions. Plus, he did not pursue a line of questioning that would best serve Matt’s wants and needs.

[@jennystephenson1234]

U stood the guy up! I hope u called him back

[@franciscomaldonado2071]

Matt, you are a property management encyclopedia

[@LeasingUniversity]

Thank you so much!!!!

[@bigbottombarneysbabblingvl4770]

This is excellent! Been leasing apts for over 20 years and I must say this is the best. I needed to watch this video. I'll share this with my upper management. Excellent!

[@alexalopez3248]

This helped so much I have an interview coming up and I wanted to learn from having the job already thank you so much for you video 💥

[@LeasingUniversity]

I’m super proud of you!

[@DianaArriaga-f4n]

Just got into this industry and really willing to learn. Thank you for sharing your experience.

[@DD-gd9fd]

Absolutely golden information. Thank you so much

[@faithsihope7331]

Wow this information is amazing👏🏻👏🏻

[@Tiff0324]

I appreciate this video, thank you so much. I am beginning training in a few weeks and so happy I know the details of a leasing agent. This gives me confidence and hope ❤

[@vibrationaljay4331]

The training that I am doing is reading books on selling and sales presentation. In addition, I do some scenario trainings on the phone or face-to-face with the team.

[@LeasingUniversity]

Check out www.LeasingUniversity.com i’m curious to get your opinion on it

[@nashsingh9177]

Wow this video is pure fucking value. Love this, definitely going to look up leasing university. Just followed you on IG as well

[@LeasingUniversity]

Thank you so much 🙏🤟🙏

[@bamedraano]

I have been a temping as a leasing agent for about 4 years. I was really shocked you said we should not ask for a "price range". I think this is very important because many people are ready struggling financially and so many people have Sect 8 vouchers. Their time has been waisted 😞

[@edelgrc1988]

Yes, I’m a leasing manager in NY and I absolutely ask what’s their price range. Most prospects are price thriven and have a specific budget in mind and knowing that budget will help in narrowing down the apartment selection. Besides not asking for the price I loved the video !

[@gloriatorres49]

Hello Matt. My name is Glo and currently work 2 jobs here in the Los Angeles area since it's so expensive. I'm thinking about getting into Leasing with all the Developement going on here in the LA area.

[@LeasingUniversity]

Love it! Give us a call at Leasing University 888 735 7451

[@gloriatorres49]

I live in the North Hollywood area and there's a TON of development out here. Any tips as I potentially consider transitioning my career into Leasing?

[@MichaelSette-td4mo]

My boss wants me to immediately ask people there income and credit - we are running into SO many approval issues what’s your thoughts on that ?

[@mariahenrique4672]

love LOVE LOOOVE this video! THANKS AGAIN!

[@mariahernandez-fs9yc]

Do you have any leasing courses in Spanish? Any training in Spanish?

[@thenewyorkcitizen]

excellent information

[@safonyam.7673]

What do we do if people don't want to answer all those questions?

[@barrettwilderjr965]

Booking appointment is priority always. Be as kind and inviting as possible give open invitations and your leasing specials. Encourage them to feel they can’t get the full experience from the website

[@barrettwilderjr965]

I feel the 1st call was a little misleading that you wanted the appointment. Maybe he would’ve asked more? It’s only 3 rings once it reaches the office as well The 2nd call is so cringe so many deterrents and opportunities to open up situations to get rejection These are gold basics for booking appointments for phone leads in any sales department. You want to avoid saying no or rejecting wants as much as possible when on phone calls. Will be watching more videos right now Done many sales jobs and still find this info useful and good reminders

[@xacc2992]

Thank youuuu💖

[@ahmaddubai99]

why your price are too expensive

[@cody7657]

Great video and advice

[@LeasingUniversity]

Thank you so much! Hope to see you at www.LeasingUniversity.com soon 👍🙏👍

[@EdwardCordeiro]

Great tips

[@LeasingUniversity]

Thank you!

[@mariahenrique4672]

july 15th my birthday :)

[@zaidarivera6719]

AMAZING!!

[@Cjblamen]

Another one AW !

[@LeasingUniversity]

👍👍👍

[@gabriellaraziah]

2:32 can’t this be seen as fair housing discrimination? I was told to not ask this because it can discriminate against national origin

[@ahmaddubai99]

is it important to know what is important to you?!

[@amandanavarro339]

Is it too late to comment for that Starbucks gift card? :D

[@zdattonejones6709]

That sound impractical in the real world I'm a leasing agent for 25 years and some of those statements are farfetched

[@JulianRamosRuano]

reply

[@itswritteninthestarz]

Too arrogant for me! You were so impatient and practically breathing heavy on the phone.

[@ArgentinaMendoza11]

I agree. He didn’t even let him ask questions.

[@siryarber]

This guy acts as if he's without fault.......comes off too cocky...........everyone doesn't know what you know.........knowledge puffs up!!!!!

[@niqabi_diaries]

Wow the girl was terrible

[@liviamariealessandrini9949]

WOW YOU ARE REAL!!! I WILL TAKE YOUR COURSE AT LEASINGUNIVERSITY. I AM CHANGING MY CAREER TO THIS!!!!!

[@brooklynsmith4872]

Sarcasm? 😅

[@rachaelnelson4742]

Sharing your videos with my 19 yo who is leasing while in college! Don’t forget saying “perfect” after every question or piece of information collected. OMG drives me nuts… how is your day going …perfect. How many bedrooms are you looking for….perfect. What is your phone number… perfect. Ugh 😩