Freezer is Cold & Refrigerator is Warm - Top 7 Reasons/Fixes - Kenmore, Whirlpool, Frigidaire & more

[@winniewu8581]

this is the most thorough troubleshooting i saw online for this specific issue. Good job!

[@treytrey6011]

It is so rare to see a youtube video so well written, delivered, and produced. You should do a video on how to make youtube videos. Thanks for the great content.

[@veroniquelamothe3810]

Got searching for my defrost timer for 2 hours long until I realised theres no one in my refrigerator since it works with an electronic panel... 😂😂😂 You should definitely add this detail in your video!

[@leblancch]

Thanks for the video. I got a used fridge where the freeze was fine but the fridge was warm. I went through your video and everything checked out till I got to fan in the freezer. Someone the bolts that held the motor together got broken. I thought maybe it got put down hard when someone moved it. The fan could turn on occasion but not always. I took it apart and got the broken bolts out. Luckily they stuck out enough to grab with vicegrips. I found replacement metal screws at home depot. All back together and now the fan turns great.

[@pjames9875]

This video may be older, but the information is good. I hit the cold control area & my refrigerator (as you suggested) immediately started getting cold again. Something so simple and it worked. Now when the repair person comes out, I'll be well informed. Thanks for posting the video, such a great help!

[@appliancepartspros]

You're welcome!

[@bonbon4181]

Great video How do you locate the spec sheet?

[@victorromero2621]

I've been a FAN of you guys for a long time, you are the source of knowledge, and equipments maintanence for all my appliances, thank you for being there. Keep Safe. Caracas - Venezuela

[@ralphbell1786]

I have found several videos for changing the evaporator fan, but this is much more thorough, covering several other potential causes and their remedy. You gained another subscriber!

[@jedowda]

Most comprehensive and clear video on the subject I've watched so far, It was a help to me. Thanks!

[@abibodlogistics]

I have a MayTag refrigerator like this one and recently I just noticed that there is freezing inbetween the door and the side against where the door closes on the freezer side,this makes opening the freezer door a little bit dificult when opening it.Also there is water droping at the inner top of the refrigerator side.What could be the cause of these faults and what can I do to get them fixed.Thanks and I look forward to hearing from you.

[@bertologist]

This video is very helpful. The presenter is very clear and concise and the video has good audio, video and story. It helped me diagnose the problem on my fridge/freezer as a defective defrost thermostat. That was on a Magic Chef fridge from 1992.

[@CarlAnthonyTV]

Hello, you guys always do great informative videos. My evaporator coils are very clean no frost at all. Is that a bad thing? Since the temp in the fridge would get too warm I thought they'd be clogged, but just the opposite. The evaporator fan works. The evaporator's heater coil did not get hot after the compressor stopped, but could that mean the sensor is timed and it just wasn't time? The compressor fan works. The compressor works and will run continuously until the fridge is very cold. But the compressor and lines seem to get very hot (maybe too hot?) as the copper tubes are hot as hell and there's only one that is somewhat cool, or just not too hot. I thought one tube was supposed to be pretty cold to touch. After the fridge gets very cold down to 30, it will not click on again to remain cold until it gets past 60F. I want to eliminate problems step by step without fixing something (replacing parts) that are maybe just fine. P.S. where to get a copy of the "tech sheet" you refer to often in the video?

[@jollyman413]

These videos are excellent! Thank you for taking the time to create them!

[@KazumiKubota-q9r]

that was so in depth but I don't have the time to find the cause I need the fridge running so I'll buy one but I will experiment with it following your instruction and try to repair it myself so I may be able to do something in the future thanks

[@appliancepartspros]

You're welcome! If there is anything we can help you with in the future please let us know.

[@andrewland843]

Quick question I've always tested the heaters with ohms. I've never heard of just testing them with continuity as they can still have it and be out of range with ohms

[@guy1284]

Wow, this is the type of info I’ve been trying to find, I didn’t know how to use a multimeter or where , I definitely took notes!!

[@josemontes4853]

Great job, do most refrigerator brands operate the same, and wha'ts the most difficult model to work on

[@johnmac4843]

Hi Old Male 75 yrs Pensioner here from Australia. Just watched your Video. I have a Upright Freezer / Fridge - NEC - Fresh Multi-Flow possibly 2009 yr. Being working alright. I overloaded to top Freezer and it stopped freezing. I removed all from the back compartment so the Vents could operate. At that stage the Fridge compartment was working. But now the Fan in the Freezer section is working and food is frozen, BUT OMG the Fridge compartment is not cooling? I have removed the rear bottom cover which was caked in fluff and inside I thoroughly vacuum all out. But with no avail still no cooling to the Fridge section. Is there a certain tricky method I can apply DIY to save paying for a professional to look see. Your suggestion or ideas would be greatly appreciated indeed. John

[@appliancepartspros]

What is your model number?

[@TheJesseGuerra]

Hello can multimeter work? Do I have to get a volt meter instead? Total novice (on a budget to repair fridge).

[@mitchormson8259]

Thank you for these tutorials. Doesn't make me an expert, but they are very informative and helpful.

[@CraigBokesch]

you guys make the best how-to videos out of everyone on youtube.

[@ogmgp]

Thank you for the excellent tutorial. Really appreciate advice from a total professional.

[@jasonramsingh9947]

Try this to get the freezer working again. I have an LG Top-Bottom Fridge that was having the same trouble. Compressor and exterior fan were working fine but the freezer was not cooling. I removed the front interior trim of the freezer and saw that the evaporator fan was not working. I carefully unscrewed it from the housing frame behind the trim and checked the resistance and continuity on the wire connector which were excellent. Now I've seen repairmen who would just tell you to replace the fan but at that time of day that was not an option. Having done this before with a standing fan, I realised that all this fan wanted was a cleaning and lubricating of the magnets and impeller respectively. Eventually over time with these two there is a build up of dirt, and rust in some cases, which must be cleaned and so here is where WD 40 is your best friend. I used some of this on a paper napkin to wipe the two surfaces after which I used some treadmill silicone oil, you can use something similar, on the curved surface of the impeller as well as the shaft and end joint housing. I reinstalled the evap fan and plugged it in. Not only did it spin, but it spun faster than before. Also, make sure you clean the plastic fan blade which should just pop off the impeller shaft. I placed mine under the faucet and used some dishwashing soap. Hope this tip helps someone to save some time and money. 😀

[@appliancepartspros]

Glad to hear you were able to get your appliance up and running again. Thank you for your tip!

[@jasonramsingh9947]

@@appliancepartspros No Problem!

[@twsd]

@@appliancepartspros a true professional is always willing to learn. Great videos. Thank you.

[@Rhenexful]

This is the best tech video.... very detail and informative 👌🏿 thank you for sharing👏🏿

[@sromes1]

hi my refrigerator and freezer are cold 35.6 and -20 respectively but it cycles every hour yet the defroster time say 8 hour timer 30minute defrost. Do I need to replace it ? thx steve

[@PleiadianSister]

You are amazing and clear at explaining things. Love your vids lol, I’m the repair woman in my house and your vids help so much.

[@samuelguzman1050]

Excellent job on describing the reasons for the refrigerator not cooling properly.

[@lorinabroda3317]

Great video! Just the information I have been looking for! Thank you for explaining how to use a multimeter.

[@zombieasparagus6021]

Certainly a most useful video although I was interested in how long a hot fridge takes to cool when fixed

[@appliancepartspros]

Normally it can take roughly 24 to 48 to get back down to the proper temperature.

[@carlos52321]

I work for a camper companions we check fridge temperature after plugging in and leaving it running overnight we then check every morning before shipping to customer

[@ChrisM-gf8ph]

Can’t find my defrost timer. Where is it

[@wendys390]

Your video was wonderful, except for my refrigerator there is no defrost timer. Also it would be wonderful to have a tutorial on working the onboard diagnostics, which are difficult to understand. Thanks

[@appliancepartspros]

What is your model number?

[@wendys390]

@@appliancepartspros I actually figured out the onboard diagnostics after I wrote that. It's Whirlpool, WRS325SDHW01. The freezer is too warm and when I take off the back panel there is a block of ice all over the wire harness and stuff that sits above the evaporator. Not much ice on the evaporator itself. Doing the diagnostics I was able to verify that the heater does get hot, the evap fan runs, and it passed all the tests. So I defrosted off the ice with a steamer and called a repairman because I think I'm over my head at this point. All this computerized crap makes it hard to fix stuff.

[@wendys390]

@@appliancepartspros I forgot to add, I did test the temperature sensor and the heater for continuity as you directed, and both of them showed no continuity, but then when I saw the heater does heat up, I figure I must have somehow done it wrong because it does work.

[@appliancepartspros]

Based on the information, it sounds like you have a sealed system issue. So that will require and HVAC certified technician to repair.

[@wendys390]

@@appliancepartspros That's what I figured. I appreciate your feedback, thank you very much.

[@stumpy1703]

I have a kenmore fridge/ freezer model 111.73025711 the freezer worked fine but the refrigerator top was not cooling so after looking at the control Board had a burnt spot so I replaced it and it burnt again what do you think is going on ?

[@edwardverlie6534]

Great job, so direct and concise.

[@zoilaperales5821]

I was told by a technician that is a loss because they don't make the parts for this fridge. Is that true??

[@merrickhomes7331]

I have kitchenAid refrigerator on top and freezer in button when making ice run’s water som time l want to know ice please is not level or water valve needs adjustment thanks Robert

[@npsmith7699]

Question , is a reading of 0.03 ok for the heater core ?

[@philiplyman1544]

I found the defrost cycle thermostat has failed. I would also like to check the defrost timer. but I can't find it on my Kenmore Elite, Model 596.76253701. Not in the control module, not behind the kick-plate and not with the compressor down back? Anyone know if some models have an all-electronic timer? Or where it might be? Great video otherwise -- short and to the point -- and clear as a bell. I'll get my parts here for sure.

[@zithertube]

Why my kitchenAid fridge Do Not have relay part on Compressor? Is that normal?

[@kfl611]

My old, maybe 15 year old side by side, just got a new timer, heater and thermostat replacement and is working like new again. I said replace all three as who knew when one of the three would next go bad. It was a failed heater lamp that iced up the freezer and resulted in a hotter than it should be refrigerator section. Yes the repair was expensive, but cheaper than a new side by side.

[@dragonfarts4329]

Air coming out of the box in fridge with the rod, temp is 20 degrees with fridge temp turned to coldest, the fridge was at 45 % I cleaned Ice of the box, could not figure how to remove it, and what makes the rod move?? The freezer works fine, the fridge?? is full of moisture??

[@marisamasutti3890]

Great descriptions and sequence of trouble shooting. On our kitchenaid KRFF305E Evap coils were frozen from half way up to the top(topr 3" in solid ice, bottom 3" clear) , freezer temp sensor housing was full of ice, and the lines going to the WVAP coils were frozen in a large block of ice. Fan is working. I defrosted the evap coils, fridge freezer was working- looking OK, but within a day noticed frost building on the temp sensor housing. Can't seem to find the Defrost timer(nor can i find a part number in the parts manula) ( is it all controlled by a circuit board? or is the defrost timer buried in the digital control panel at the top of the fridge Rob

[@KoosJacobs-o3w]

14:44 I have a defy duel cooler fridge. The freezer is coldbut the fridge not. I checked the evaporator there is no ice build up. I checked both fans in freezer and fridge working. Freezer blows cold air but the fridge not. I checked that the airvents in the fridge are not obstructed. What can be the possible cause.

[@appliancepartspros]

What is the model number of your fridge?

[@charlesbell5500]

My takeaway from this video: I need to hire a professional. HAHA!

[@LAC32Griffin]

Facts

[@philliphall5198]

I would but can’t afford it now

[@HeroShotz]

So true lol

[@Savage_420]

Awesome.Thank you. Great video. Waiting on my new evaporator fan to come in.

[@paulb9769]

The fridge I am dealing with has no air channel into the fridge what system is this?

[@appliancepartspros]

Have you checked for air flow blockage? What is your model number?

[@muhibalahmar7343]

hello sir , my fridge is cooling normal but when it start defrosting it doesn’t stop till I turn the timer with a screwdriver and always defrost while compressor is on

[@92camaro100]

I’m a appliance technician, change that defrost timer, it’s getting stuck in defrost and not coming out

[@Wartah20]

What if it needs freon?

[@davidhaley7053]

Excellent video

[@notcharles]

Good video with two minor exceptions - the music is so LOUD and you speak rather fast (to this old man's ears) and I set the playback at 75% speed. You should try it as if a 'customer' and se what you think. Thanks for teh detailed (and clear) presentation.

[@philliphall5198]

My compressor not running, box is warm, I turned up temperature for freezer from 4 to highest 5 and compressor came on and cooling good now, it’s done this cutting off several times in last week Where do I need to start ?? Fixing to clean coils

[@appliancepartspros]

What is the model number of your appliance?

[@philliphall5198]

@@appliancepartspros rs25agxnoo2

[@philliphall5198]

@@appliancepartspros all so the freezer is at 5 degrees and frost air in it but now ice Bo’s is only 50 degrees but I can feel air coming thru opening

[@appliancepartspros]

Have you recently had a power outage or anything like that?

[@philliphall5198]

@@appliancepartspros what do I need to do call you ??

[@joselegaspi7486]

I have a GE gas dryer the digital reading turns on when I start the dryer the digital reading makes a complete cycle but the drum does not turn on. I tried to put it on test mode but it would not go to test mode

[@brianwoodard233]

You are the man!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[@paulosegeorge1467]

Kenmore elite refrigerator evaporator coil’s not getting Freon

[@samuelanderson7642]

This is just what I needed, you guys rock and just gained a xustomer

[@russellcox9037]

Ok, let me tell you what my fridge is doing and you tell me what’s wrong and how to fix it! I have a Samsung French door style fridge with dual ice makers. I bought it third hand at least. And was told about it’s issues prior to purchase. When I got it home, I plugged it in and it worked perfectly for a couple weeks, making ice with both ice makers, so I stocked it full! And within a couple days everything thawed out and it quit making ice. Ever since I cleaned it up after throwing out the thawed food, it has maintained a temperature about 42° no colder no warmer and no ice! My fridge repair guy says it’s a problematic design and all French door fridges have issues and he would never recommend them. He also said they are not serviceable because you can’t access the components. Is this true? I have no problems with replacing components but I have no clue as to knowing which components need fixing

[@nijjarrajwinder]

Thanks

[@zayakyaw4608]

you are the best.

[@virginiagutierrez4394]

I have a bottom freezer top fridge, my freezer works great but fridge doesn't cool. I can unplug and let everything defrost, after 3 days or so I'll plug it back and my fridge will work for a day or two then doesn't cool all over again. Back panel seems to get iced up

[@zoilaperales5821]

That's exactly what is going on with mine. The technician told me that is a loss since they don't make the kit to fix the problem🙄 the panel keeps freezing so it doesn't allow the fridge to send cool air to the fridge. Temporary fix is to defrost for a couple of days and plug back on. It works for a week.

[@zoilaperales5821]

I've only had this fridge for a year!

[@philliphall5198]

Can dirty coils cause my problem, I’m waiting on grandson at 5 pm to help me move it out to clean, I’m 72 with bad back, 58 years diesel mechanic and retired

[@appliancepartspros]

It is possible that the coils may be causing your issue. You may need to check the evaporator coils as well to see what kind of frost pattern they have on them.

[@philliphall5198]

@@appliancepartsprosok I can see bottom and it’s covered in frost and now the temperature is rising and compressor is still running Waiting on home health nurse to get here to see wife and I will remove the back cover

[@appliancepartspros]

If you can look at the coils and see what they look like completely then we can go from there. We do look forward to hearing back from you.

[@philliphall5198]

@@appliancepartspros they have frost on very top and very bottom None in the middle at all

[@philliphall5198]

@@appliancepartspros The top coil has frost and the very bottom none in middle, could it be low on Freon ?

[@kimbrown3381]

Thanks!!!!!

[@stevetice9360]

Thanks!!!

[@appliancepartspros]

You're welcome!

[@fathercharles4787]

good video thanks a whole lot for your help

[@williamfrost3857]

My Frigidaire bottom freezer french doors fan comes on for 4 seconds and goes off if I disconnect you from the wall wait a few minutes plug it back up fans come back on and go right back off

[@Guoenyi]

So good!

[@austingriffin290]

Thank you.

[@SunRabbit]

What gleam of hope sustained you throughout the long, long darkness? What shimmering twinkle of hope guided you on your arduous journey? How many times have our voices been raised in prayer? How many times have our thoughts wandered out to you, our minds trying to MESH with yours?

[@504ksh]

Excellent

[@andhanwer]

continuity is NOT checked with the multimeter set in Diode-check position, lol @5:03 @8:14 press the function button until the continuity/beep symbol is displayed the diode check mode is for checking a voltage drop across a diode

[@RANGUIDRY]

I think it's not cooling because the compressor is not hooked to the evaporator.

[@HammerHeadBubba]

I recognize that mustache anywhere

[@appliancepartspros]

If there is anything we can help you with please let us know.

[@HammerHeadBubba]

@@appliancepartspros thank you I have fixed a few things already with the help of these videos. Thank you for the resource!!

[@appliancepartspros]

You're welcome!

[@soulayba8147]

👍👍👍

[@pullingthestrings5233]

Ron Jeremy fixing refrigerators these days 👀

[@Papalegba22]

Ok so every time he's says check the temp and refer to the chart, I never see 5400 ohms. I swear it's 5600 that's on the chart.

[@jb9652]

09:48 He's interpolating between two values given in the chart. His room temperature is about halfway between two temperatures given in the chart, so he estimates the correct sensor resistance by working out the value halfway between the two corresponding given sensor resistance values in the table.

[@Numbering722]

dang

[@phillipherman5467]

My refrigerator is an older one I'll get the part number for you in a minute model # ET1BNmxfNB0

[@steelcantuna]

Hey!! Is your refrigerator running???? Well... You better go catch it!!!!!!!!

[@theway4660]

Classic lol

[@worthweilrealestate]

@@theway4660 what do i need to change if temperature gauge not holding and changes on it own?

[@CoinageStocks]

Cute

[@rstanford5958]

Useless you start off showing a new Stainless-Steel refrigerator, then start working on an old unit.

[@philliphall5198]

Your great but talk way to fast

[@appliancepartspros]

If there is anything we can help you with please let us know.

[@philliphall5198]

@@appliancepartspros trying to figure out where I need to start and most likely bad part