ASUS Goes EXTREME - Computex 2024 Grand Tour w/JJ!

[@paulshardware]

Hello everyone, and thanks for checking out my Computex coverage! There are probably more than a few of you who have been keeping up with the ASUS RMA situation, and I know it wasn't addressed in this video. But I have talked to multiple ASUS reps this week and it is something they are taking very seriously -- ASUS is a huge company and none of the designers, engineers and other contributors to their portfolio of products want to see their efforts tarnished by a poor after-sale support reputation. If you would like to hear some of my more direct opinions on the issue and ASUS' initial response, I recommend checking out the May 19 Tech News - kzbin.info/www/bejne/e6i8n2mffbdreLs That said, Computex is always about new and upcoming products, so that was our focus, and I hope we can all find a balance between keeping ASUS honest with their RMA support, and doing what we really love to do -- geeking out over PC hardware.

[@MSF425]

Paul, this just shows how professional and great you are! Compared to some other content creators who would just skip or ignore the Asus booth, you have the courage to go and cover it. There are people out there (like myself) who have never had any issues with Asus and would be interested in the upcoming products. I love your Computex videos every year! Keep up the great work!

[@DethNade]

Be nice if ASUS or whoever booth can turn off that music in the background. But great video.

[@carlwheezer1544]

they've said they took it seriously before and clearly hasn't changed over the past few years

[@TwstedTV]

BTF to be able to use AMD RX7900XTX or any other AMD cards. Every single display only shows NGreedia, which is really fkd up bruh. 🤷‍♀

[@noenken]

Personally I have a hard time "geeking out over hardware" if I can't be sure to get help when the hardware starts goofing out on me. Time to rethink sponsors after Computex?

[@sinakhodaie]

Better not scratch those parts Paul!

[@CooWhoala]

Asus be like , that would be 200 bucks pay up

[@fuoman100]

Yeah, you could have water damage from the scratch

[@-INFERNUS-]

Or breathe too heavy on them 🤣

[@oceyho]

SCAMSUS

[@AlfredStoppels]

Ooooh the end-bit blows me away. This formfactor ProArt build is just insane. All the good stuff inthere yet sleek and small. Can't wait for this to be the future. That ProArt fan .... can't wait!

[@stevemoon2136]

Great to see ASUS can still get the exposure despite ripping their customers off.

[@tassadarforaiur]

Looking at those btf computers, i wish they had fan grills.

[@chadhowell1328]

Asus war on cables, war on tubes, and the major one - war on warranties

[@dangerwr]

You can't spell "warranty" without "war", and war never changes.

[@KK-ib1em]

So this is how it feels when you are a lot early to a video. Grabs popcorn before the asus comments slide in

[@papabepreachin8664]

Get your money king, but you can't have "Asus" without *SUS*

[@kriscleansthings]

Super SUS

[@baoquoc3710]

PHONKY TRIBU INTENSIFIES

[@who2u333]

Nice products, but no manufacturing is perfect. How is the ASUS RMA support?

[@chadhowell1328]

@@who2u333not sure if you’re trolling or not with that RMA comment

[@-INFERNUS-]

ASUS and Newegg are on my shit list, my list of companies to avoid. I haven't bought anything from ASUS since 2012 same with using Newegg.

[@Shot_Kawla]

JJ is back! We love JJ! Too bad we’re all mad at Asus right now 😂

[@claydog6422]

Someone needs to bring it up

[@rockchalkv]

@@claydog6422 He can't change my "mad at" level.

[@teethashaquan5395]

All? Nope. It's just the vocal minority that repeats Gamer Nexus like a cult XD

[@MaddJakd]

Armoury Crate had me already mad. Asus wants to get tossed into the pit badly now

[@MaddJakd]

@teethashaquan5395 Minority? Folk from businesses, to the braindead gamer infant have been speaking on Asus' bad customer service and RMA practices for years. This current product just happened to be swept up like gold, so the moment folk started running into the fact of the matter, that it was the wrong mix of communities to screw over. GN did good by digging into it. Darn right folk are gonna follow an "parrot" what is honestly fact from over the years. Due to the nature of things, if it wasn't them, someone else would have picked on on quite a few cases of ASUS being criminal atm even outside of that handheld.

[@devonmoreau]

Customer: my thumb stick stopped working under warranty. Asus: that will be $200 to replace your screen due to a tiny case scratch. Customer: what just happened?

[@claydog6422]

Love JJ and Asus but they better get their WARRANTY issues figured out ASAP!!

[@dertythegrower]

returned a motherboard to them in 2004 or so.. horrible rma, got back a different and still busted mobo... way before they did laptops and monitors

[@Rekhan4242]

My first computer was a Asus ROG Laptop, but I won't be purchasing until they fix their company.

[@TRD_2zz]

Yea they have had the last 10+ years to fix it. LoL They didn't just start with the bad practices.

[@krispy4605]

@@dertythegrower2004? Bro lol

[@leitomitch9778]

Yeah even there aio was questionable, problem parts and they was telling me couldn't help and buy a new one, as they don't cover accessories even if they diagnosed it was faulty...geesh

[@TheHrb1234]

Gone extreme by deciding to reject every warranty claim?

[@RichWhiteUM]

and their pricing. $500+ for a keyboard? NOPE!

[@t3amrr237]

I bet it's a EXTREME RMA CHALLENGE 😂😂😂

[@ScottGrammer]

I've always loved ASUS stuff. But then, I've never had to RMA anything to them.

[@arcadeportal32]

Same

[@Rekhan4242]

Apparently I got really lucky the one time my laptop died during college.

[@richteritwan]

Be thankful. Trust me!

[@ScottGrammer]

@@richteritwan I hear you!

[@Martial-Mat]

But how can you take the chance in future?

[@jamesday904]

ASUS: We are taking the RMA idsues very seriously and will not continue to screw over our customers. Also ASUS: Checkout our new line up. Yea prices have doubled, where else are you gonna get a keyboard that types? Who else sells a mouse that is so light weight you can use it? Also ASUS when cameras are off: Hers your plane ticket home Paul. Now go tell that tech jesus guy to stfu

[@sulblazer]

Paul, thank you for the tour. Everything looks fantastic and premium. The design appears to be thoughtful and sleek. Of course, that said....the elephant in the room is ASUS warantee and RMA policies. There hasn't been any promises or any announcements of reforms to ASUS's practices. It's a shame, because I love the powersupply....but until I ASUS makes some real, verifiable changes to their customer services, I won't be buying another ASUS product.

[@AnonymousUser-ww6ns]

Same here.

[@gretteco]

Refusing to touch any Asus products

[@shadowarez1337]

Especially new Gen WiFi products look what happened with WiFi 6 they released a Rig Router then week later WiFi 6e was a standard those expensive products couldn't support.

[@SpoiledBadgerMilk]

a 500 dollar keyboard damn ASUS you trying to be the Gucci of tech no keyboard is worth 500 dollars

[@Jarnis-v1c]

Well... there are some that are worth that, but not mass market stuff like this. Example: Dygma Raise 2

[@jherdamrhoimagallanes8464]

You will be surprised how expensive mech keyboard enthusiasts but yeah asus is going trough the gucci route dem expensive.

[@jonevansauthor]

I don't know if that keyboard will help with RSI, or similar issues, but yeah, professional gear is worth having. If you actually type all day, yes it's worth having. Just like its' worth having that expensive mattress, or a Herman Miller chair. It is not, however, worth paying for RGB unless you mean the lightbulb for your whole room or something. You've got to make the distinction between gear that makes you money, and gear you use for an hour every evening to play some console port you got from Sony because you're suffering from the privilege of living in a country where they'll let you play it and are too ignorant not to buy console ports. Sure, then you don't need a good keyboard, because you're not a real gamer anyway ;)

[@balla2172]

My 50 year old mechanical keyboard still works I got if for 30 bucks

[@SpoiledBadgerMilk]

@jonevansauthor except not. You would buy an ergonomic keyboard if that was the case.

[@ziggen2434]

This is all great and exciting. I hope ASUS keeps innovating. However, I will not be buying a single one of their products for a long time. Mostly out of fear and then out of anger.

[@oldschoolpat]

Jesus Christ....500 USD for a keyboard...the Asus tax is real. I will stick to Razer....

[@aznhomig]

Bro's trying to say a PSU will lead to better frames like what 🤡

[@KC-nd7nt]

Asus UPS . make sure batteries are expandable and replaceable at reasonable price . Check battery cost before buying

[@WarHawk-]

Good points.

[@logmover123]

Definitely, CyberPower & APC have decent offers for 1000w & 900w. They last just long enough to shut down your PC, the ASUS one sounds like its gonna be pricey if you can game on it for any length of time.

[@AnimeRoot]

Don't buy it, Asus won't warranty it and will likely stop making batteries for it once they stop making that model. Get an APC or Cyberpower, they have real support and stand behind their products, and you can get parts and batteries.

[@GregM]

@@logmover123 Yup and both of those brands have been in the UPS business for decades. I know their batteries can be replaced reasonably cheaply.

[@jonevansauthor]

Sure if there's a very unlikely failure, you might have a warranty issue. But the idea that you think LFP batteries need to be replaceable just tells me that you have zero idea what you're talking about. And come on... do we really need modular UPS for home use? It's a good quality UPS designed to look like Mjolnir for pities sake. It's not for a server cabinet in a game dev companies office. The step up from this is to get a Tesla Powerwall or one of the dozens of alternative companies that make them. And guess what? Yeah, those are mostly LFP batteries now and they all buy their cells from companies that make LFP which is the most reliable battery cell of high density we've got to date. If you're worried that this will only last at least ten years, you are not assessing it correctly.

[@benhall7574]

Man that sales person was just word vomit all over the place

[@TheRealSkeletor]

He's fluent in corporate buzz word jargon. Too bad he can't explain things in plain language.

[@noneblank6170]

@@TheRealSkeletor Was he not speaking english?

[@jonathanehlers6855]

$500 keyboard, lol.

[@gg-gn3re]

yea nothing special on it either.. things like UHK are half the price and 5000x the features

[@BLASTIC0]

I love how he just pretends that the whole: scamming your own customers when YOUR products fail thing isnt happening. Makes me confident in their products.... I definitely feel that if they make a mistake, they will take responsibility and not screw me over 9:40 talking about Armoury Crate as if it was not an abomination. 🤦‍♂ I just built a new PC before all of this was revealed.... so... I have an ASUS Proart x670e Motherboard I spent 1/2 a grand on.... just waiting for it to fail and to get screwed by Asus Warranty.... or it will happen like 2 days after the warranty ends... but no way they would be super strict with that warranty end-date and use it to their advantage to make customers pay for repairs... no wayyyyy A great buying choice failure happens, don't sweat it Asus has your back

[@MrDavster]

500$? 250$? this ppl are living in a different time with these prices lmao

[@bosmith6992]

flagship prices are not for everyone the mouse is 100% carbon fiber like come on.

[@herbyverstink]

@@bosmith6992 they're only for people who hate having money

[@georgejones5019]

​@bosmith6992 it's not 2012. Carbon fiber has become easy to produce and manufacture. A production keyboard for $500? Nah, just overpriced junk. A fool and his money are easily parted.

[@Tconl]

@@bosmith6992 More expensive then other mice, yes. Asus pricing? Hell no.

[@malccy72]

Terrible pricing, terrible warranty service and god awful Armoury Crate. Any good reasons to buy an Asus product?

[@TechnicolorTube]

That BTF SFF PC case with the Pro ART parts is the sickest thing at the Asus booth for sure. I really hope we get a version for gamers that could fit a 4090-tier card.

[@jonevansauthor]

The very idea that we think a 4090 is SFF in any way is quite funny really. But they do look neat. I'm not sure how many people want their kids or pets getting near exposed fans though.

[@J-B-Good]

Wow, another keyboard that costs more than my GPU 😮

[@paradigmshift7]

Not worth IMO, I'm coming as an Azoth user perspective. They're low latency sure, but my Wooting definitely outclasses and outperforms it. The 80HE is also 8k polling, Asus missed the mark by not going HE switches.

[@qp2044]

Worst of all is that it misses the mark for all sorts of users...quality, experience, acoustics, aesthetics, performance, and price...can all be met by other options on the market...

[@noneblank6170]

@@qp2044 Like what

[@qp2044]

​@noneblank6170 its a wide range of stuff. Much of the meletrix stuff clears this product imo. Wooting for people who value the speed of switches. It's a deep rabithole but for what is being charged here there are a ton of options

[@noneblank6170]

@@qp2044 So cherry mx switches over these overpriced short cut cookie cutter keyboards got it

[@DrBreezeAir]

Asus: Let's drown all the concern in loud music. Also, I have a torque screwdriver. Furthermore, Asus need a reality check with that keyboard. Someone should brief them on the Hall effect technology. $500 for a mass production keyboard. Jeez.

[@Personalinfo404]

lol paul, no one is going to be giving ASUS their money. Hopefully everyone likes this comment so you can show JJ that due to ASUS CS and RMA issues consumers ARE not interested.

[@mr.guillotine3766]

Only watching to give Paul the views, but no interest in ASUS anything until they start being better. Also, holy shit, $500 for that keyboard? They're out of their damn minds.

[@Abcsam86]

I mean did he really think that anyone was gonna comment on anything other than the warranty issue

[@fat_hog]

Lol...500 for a keyboard and 250 for a mouse. No thanks...I must not be EXTREME enough to pay for it.

[@TheMaxAwesome]

I took a shot every time he said “essentially” and now my liver’s liver has cirrhosis.

[@tyreenashsr1441]

The comment I was looking for lol😂😂

[@RandallFrequentFlyerFlagg]

In short, I didn’t catch on that he was saying “essentially” so often. I was fixated, in short, on another phase he used repeatedly. In short, I should have paid closer attention.

[@md.imamulislam7]

Actually, he didn't say "essentially". So, actually, I think your liver is fine.

[@wopwops0482]

Maybe "essentially" is the new "literally."

[@jasonlange780]

Actually, essentially actually essentially essentially actually essentially actually……. their partner CABLE MOD. can’t be terribly happy that Isis is trying to get rid of them

[@fishingtherapy5959]

Like Asus actually gives a hoot about it's customers as they do often proven. They just want your money

[@cristianzex]

500$ Asus , Me 40$ Evga keyboard laser keys

[@paradigmshift7]

Better off with a Wooting 80HE.

[@chemislife]

Most I spent was a 150$ keyboard with old-fashioned typewriter caps (not even being sold anymore) and still using that keyboard ~5 years and still going. I will never spend above 200$ though.

[@VaurTek]

I've been a loyal customer for Asus for nearly 20 years. I changed platform last year for an AM4 with a 5800x3D. I went with a Gigabyte motherboard and I wont be buying any Asus product until the RMA issues is addressed.

[@fallenlegion1828]

Yeah, this stuff looks pretty cool. But i still have to say to hell with Asus until they can get themselves together

[@ohmah1843]

@17:42 $500 for a keyboard > Eyebrows raised.

[@ivovass195]

Paul's face is exactly right: "the price is what?"

[@Tconl]

For a product with all these different things, even if other KB's get really close in features with less price, and Asus tax I'd say 350,- is pushing it. Let alone this...

[@davep5698]

Gonna be that guy and say I'm sorry paul but i'm not watching this one. I do not care what asus does, I will not be buying anything the produce simply out of never wanting even the potential of dealing the the RMA department. The made their bed.

[@Beezzzzy_]

The only thing I watched was the new Azoth Keyboard because its the last ASUS product I own and from the price point of the 2, the last ASUS product I'll own. $500 for that keyboard is hilarious. ASUS tax is way out of hand. Speak with your wallets people.

[@qp2044]

Asus: Check out all of our highly priced proprietary tech! Also Asus: Our RMA service remains unchanged

[@tns6862]

Question for JJ regarding the Thor UPS, if i send it in for warranty will i at least get to chose between $500 of unnecessary cosmetic repairs or have it sent back to me disassembled?

[@KC-nd7nt]

PSU drawing 45 watts with no load . Yeah no

[@kentcurrie7326]

der8auer in background ~12:30

[@Rekhan4242]

Love der8auer!

[@Fergunator]

34:00 too

[@chadhowell1328]

I was hoping to see Steve in the background working on getting his RMA issues fixed eventually lol

[@jmacd8817]

I realize the deal for ASUS to sponsor Paul was likely inked months ago, but I have to say I'm a bit sad that Paul has them as a sponsor.

[@justisstudding2101]

@@jmacd8817 To each his own.

[@drewh4911]

It's an unfortunate time for an Asus sponsorship

[@AnonymousUser-ww6ns]

I would be dropping ASUS.

[@sleepy_dobe]

Right now, it doesn't matter to me how good or how much better ASUS' products are. I'm not buying anything Asus until they resolve their warranty/RMA issues satisfactorily for the consumer. Period. Products can fail, happens to everyone, but warranties are the safety net for that. If warranties fail, there's nothing for customers to fall back on.

[@Kayametra]

For everyone in the comments section, keep in mind Paul probably already had the sponsorships lined up before the ASUS RMA fiasco, and this video is most likely a contractual obligation for that sponsorship.

[@abones900]

Yeah, I kinda feel bad for him with the awkward position he was put in.

[@Safetytrousers]

Try reading the first comment.

[@576turky]

dont worry most of them they dont watch him

[@ericcarver9250]

You need better sponsors bro, asus is as anti consumer as they come, gotta go, let this video play longer than I intended!!

[@jamesg7456]

Ridiculous pricing and bad after sales support=never buying. I’m just here for Paul

[@bighammer3464]

This guy sounds like an infomercial salesman with phrases like high performance technology and you don’t have to fumble around with your phone in the dark to find the light……..

[@Dan-Simms]

Everyone with a gaming rig should have a UPS, with not only saving your PC from power spikes but being able to save and quit or tell teammates when your power goes out is worth every penny.

[@GaryA1682]

Sigh. This just annoys me because everything they showed here is great there’s no denying it. That Thor hammer design ups is something I’m interested in but I just can’t justify any more asus purchases anymore due to the on going issues :/ this whole situation sucks tbh

[@CDMS_pt]

Buy Asus, best customer service in the world. 🤣

[@dertythegrower]

No as a longtime asus customer for 25 years

[@1584283]

Paul does not look stoked to be there

[@hughw.]

That's just Paul. Paul is Paul. Paul is awesome.

[@justinpowell2400]

That SFF proart case was the first SFF case I've ever seen that I'd absolutely switch from ATX for. Beautiful.

[@chadhowell1328]

Absolutely a gorgeous piece that will unfortunately cost a ton since it’s proart. Beautiful piece though

[@aznhomig]

Just hope you won't get any issues that require an RMA or they'll try to charge you 2x the cost of the machine and claim you damaged it.

[@bikedoc4145]

The ProArt BTF Concept Chassis is the coolest thing I've seen ever when it comes to small form factor PC. They will hit a home run with it, I will give them my money for it no doubt. The way the GPU and CPU suck in fresh cool air is pure genius, thermals should be great

[@gabiballetje]

$500 keyboard, they'll sell both of them... Or maybe dozens... If that mouse had a thumbrest, depending on the price, i'd probably buy it. I like Logitech mice, mostly wireless, but they're too heavy. Ah, also very expensive, nah man, not worth it. But i am guessing similar things will be coming more and more and become a bit cheaper, i find €150 high enough a price for a mouse. But if you're a pro gamer, yeah, sure.

[@fervidcomictv]

It's hard to be hyped for new Asus' products. High prices, meh build quality (like fuses been built straight upside down), default configurations ignoring third parties recommendations that blow up and straight up kill other components (yes, talking about the 13th and 14th gen Intel chips), and when they fail... they will refuse to repair it or try to scam you inventing new flaws that require more money in repaired or new components, or even threat you with sending back your product to you disassembled and not working if you don't pay for those invented flaws, like Gamers Nexus complaint about the Ally. And on top of that they "apologise" blaming us consumers for "not understanding how they work". You are a wonderful person, JJ looks like a very good fella too. We know you aren't guilty nor responsible for any of this... but please understand us when we have all been taken our trust in this brand away and smashed into the ground in front of our very eyes by themselves, while been look at at the eyes and being laughed at.

[@brb_afk]

I would probably be interested in a UPS if it wasn't as gaudy and especially if I could mount it to the underside of my desk.

[@PCPAyLOAD]

It's really to bad that ASUS's customer service can't match their level of upcoming products. It's like product support and warranty support are a complete afterthought with this company. You just can't trust them anymore.

[@docgonzo3517]

$500 for that keyboard vs one of myriad of customs at that pricepoint or below for MUCH better boards and features... yeah no thanks

[@Kongolox]

So nobody in the ASUS booth could have talked about the RMA situation??

[@Jarnis-v1c]

Oh, look, shiny and overpriced hardware with no working warranty support.

[@Darth-TBAG]

I love ASUS! They have the best in class coil whine and RMA practices!

[@Nevsack63]

ASUS = Crap.

[@apricanephoto]

The BTF card adapter is probably the best item of the entire video (depending on how much it costs). Those 5K/6K monitors look yummy though. That being said, I found it conspicuous that JJ didn't mention SD card I/O for them. For the time being I'm still rocking my ProArt 329 (I think that's the model number?) and not about to replace yet.

[@shraf2kay]

The greatest part of Paul interviewing JJ is that JJ doesn't have the authority to delete your comments here when you speak honestly about your experience with Asus...

[@cfischrun115]

Is this Paul's video or Asus's?

[@sg851044]

anybody willing to pay 500 bucks for a keyboard?

[@robertlucke4964]

500 dollars for a keyboard lmao better get 3 jobs peeps 🤣

[@kriscleansthings]

Asus ROG customer service topology.

[@SAFFY7411]

Asus sure has gone extreme, no doubt. Think they might have pushed it a bit far this time though, time will tell.

[@chadhowell1328]

Don’t think we didn’t catch you channeling your inner Linus with that mouse in your hands there Paul!

[@TheDJSimonR]

Not you as well Paul 😢. Asus needs to learn a hard lesson!

[@MrREDSTAR20]

Fussing the water cooler block with 3d printing to optimize water flow is actually genius

[@Waffels81]

A 500$ keyboard is fucking ridiculous

[@mcqueen133]

I love the new BFG stuff, but now I need to have a handle to take it on an airplane. I am seriously sold od that pro art cast.

[@gecsus]

ASUS would be a real leader if they could manage to put customer service first. $500 for a keyboard. 😂🤣😅🤣😂🤣 and $249 for a mouse 😂🤣😅🤣😂🤣 They must have the NVIDIA Virus. No system and you've already spent $750. 😂🤣😅🤣😂🤣 and all products come with JDSI technology. (Just Don't Scratch It)!!! All with EXTREME Customer dissatisfaction with customer support and warranty service. My Thumbs UP is for Paul.

[@kindnuguz]

Networking Give me a Router with all 2.5Gb ports The AX86-U is perfect except the ports, and forcing Wi-Fi isn't what I like. the GT-BE19000 is godly overpriced paying for the wireless feature. I have CAT6a ran throughout my house and don't need wireless but only TP-link makes a router with all 2.5Gb ports. Again we don't need a $800 router for the wireless, make the AX86-U with all 2.5Gb or better ports , done. Bad thing about wireless is, you have to have the adaptor to make use of the router, which MBs and adaptors are barely getting up there.

[@Nobe_Oddy]

sorry but that bendable screen is really cheesy and pointless.... the screen looks great, but it would have been nice to see some video on it... maybe a gif type animation that plays when you close/open/bend the screen.... but is far as a pic that just bends a little just seems stupid.... and it doesn't even hide any of the cables or tubes... (maybe I just need to see it in a built system) - - - now if this was on one of the new CAMM2 mobo's and was longer and bent down then then bent along the motherboard and over the RAM module (of course with it's own heatsink I would expect) it would be flowing from the AIO/CPU down and over the RAM.. THAT WOULD BE AMAZING!!!! (that's if ASUS is making a CAMM2 board/line.. which I think they should... people want new stuff... and with higher speed and it's flat along the plane of the motherboard people are gonna want it!! - but since there is only 1 module at a time on the mobo, ASUS could make the modules and when people want to upgrade from 24GB to 48GB ASUS should have a buy-back program because you can only use 1 at a time.... that would really help people A LOT to adopt the new standard... this way there is a used market from a prominent company taking the initiative - and there is A LOT that can be done with having that extra space available.. I REALLY HOPE ASUS TAKES ON THE CHALLENGE!!

[@jonevansauthor]

What I was hoping for was an eGPU based on XG Mobile or pure Oculink, that would accept any card I want. And for the Z Flow 13 to get an update to Snapdragon, or the next AMD processor. Maybe they're holding that back for 50 series cards though. I'd like the eGPU to become how I use any graphics card card, so the gigantic things can sit in a separate box with their own cooling, and we just cable them in like other peripherals. Thunderbolt and USB aren't as good as Oculink, XG Mobile is Oculink + USB so I'd love to see that, or some future iteration, become an open standard as that's healthy for right to repair and it publicly humiliates Apple and their anti-consumer obsession with Lightning which continues to this day (Vision Pro). I don't care about the aesthetics of BTF boards but I still don't understand why we're not talking about how much easier it will be to pick up your cables from your PSU, or plug them in, and then stick them in the back, which is unobstructed by RAM, CPU, coolers, GPU, and oodles of heatsinks. Surely that's the true benefit for those who don't worship at the alter of RGB, Ferrari, Apple and console gaming? Yes, I'm basically saying if you're into from over function, you go in the same box with all those Luddites and I weep for your therapists dealing with your massive ego issues.

[@apricanephoto]

Writing this about midway into the video, and frankly I couldn't be more unimpressed about the new stuff ASUS is putting out there, coming from the great-looking GT302. I strongly prefer minimalist design, and right now looking at the flex/motorized OLED display, I'm mostly puking in my mouth tbh. Maybe this kind of tech could be useful somewhere, but I don't think a gaming computer is it. It's also bizarre that JJ is asking about whether you need a shroud or smth around their concept ITF BTF chassis (and I still appreciate that they're pushing the design envelope here) - if like me you had a curious cat or any kind of free animal in your place you wouldn't need to ask (and yes my cat jumps on my desk all the time even though I prefer to keep my case on the ground, at least for my desktop). Still not a chance that I'd get that anyway, as what I'm seeing here is just a continuation of the worst trends of the industry which treats PCs a bit too much like aquariums for my taste. There might be form in their design, but imo from what I've been able to see so far Lian Li has been doing much better work with viable/practical/accessible innovations in their cases (though yes they also have an aquarium).

[@StretchDattass]

Ive said it once, Ill say it again, and Ill keep saying it until they stop pushing this "ultra-light" trash on us. If it has less than 4 buttons for my thumb to hit ITS NOT A DAMN GAMING MOUSE! I dont care how light it is, i dont care how low latency it is, if it doesnt have hot keys for the thumb, its NOT a gaming mouse! ive daily driven a num pad mouse for the last 12 years, its a genuine game changer for gaming, and at least 4 thumb buttons should be a requirement to stick "gaming" on your shit!

[@richteritwan]

The hardware's not their problem. Its their handling of legitimate customer care issues. They have taken the position of greed over future business and reputation. RIP Asus.maybe about 3-5 years after they've had a reputation of EVGA-level service and dedication to their customer..... I would consider a product or two. Maybe. @JJ Show these comments to those who make the calls to scap and rebuild support from the ground, up because I don't see Asus fixing what's been happening. Tear it out by the roots and start over! Asus depends on it.

[@ffsireallydontcare]

Until I can preemptively buy spares, such as batteries, fans and coolers, for their custom form factor systems (mini-pcs, laptops) from ASUS support, Jordan Peele said it best: NOPE. How do I know? I asked ASUS Australia and without a warranty issue I was Jordan Peeled. Such A SUS company.

[@zachpfeif]

JJ is the nicest dude in person! So willing to teach anyone anything!

[@aaron57422]

It's understandable they want to show off their newest and latest and greatest, but as someone who knows their budget is never the high end, it kind of makes these shows not very exciting, cause there's very few products for me to actually buy. For me I'm often less interested in what you can get as long as you have unlimited budget, the value is more interesting. It's great they can make that keyboard until they say it's going to be $500, then I check out, cause I'm never spending that much on the keyboard. If he had instead said look at all this cool stuff we put in this keyboard, AND we managed to get it all in for $200, that would be more interesting.

[@mufc1417]

In my day, we used to get a free mouse, keyboard & headphones with any new build that costs over $200.

[@richteritwan]

I just get nauseated when I even see Asus. Theve had over a year to stop pulling shenanigans. Its clear they think, they don't need my business. We shall see how they handle future customer RMA's. While they continue to fluff responsibility with everyone else, ill be road testing gigabyte, Asrock and MSI.

[@SSS-mp8th]

The ITX chassis were kinda neat but locks you into the ASUS Hardware universe. The $500 keyboard, come on I spent $180 for my Corsair and that was too much. Why not add some 4k gold and a Gucci logo and make it $2k.

[@matthewlackey1124]

ROG can be a bit over the top for me when it comes to design. I do like the TUF design more.

[@iAmCodeMonkey]

ROG wasn't always like this. My Crosshair II Formula still looks great after all these years. Bring back copper heatsinks!

[@feeterican]

RANT: WIRE CONNECTIONS WILL ALWAYS BE KING!!! Freakin wireless mouse and keyboard, what a disappointment (lets making the PC industry just like crappy consoles industry so everyone losses (except the corpos)), the industry has lost its marbles or has stock in the battery industry and making billions for nonsensical things. "Look how low the latency is, let me pat myself on the back" =not an issue with wire momo. Charge your phone, charge your keyboard, charge your mouse (it would be lighter without a battery if that was something to actually worry about) charge your headphones. Your life will now always revolve around charging everything and it's sad. JUST PLUG IT IN MAN!

[@Alcaatraz01]

JJ, great to see you in action. My case feedback for your BTF ITX cases is that it would be nice if they were a bit modular, or more modular, so that you could have an optional layer that could attach that can accommodate a standard ATX-sized power supply. Currently I have an ultrawide monitor on my desk and would like to fit the vertical orientated itx case in the video. But I don't want to purchase a SFF psu. It's an extra cost for what should be just a case swap. Currently I have an itx mobo. Would be cool if an optional chamber for an atx power supply could be used as a base that the rest of the system stacks on top of or even just docked by their sides. Ideally compatible in all orientations but in my situation I'm looking for the vertical oritentation (vertical gpu) layout so it can sit next to my ultradewide. Personally would love, and appreciate, the minimalist dimensions to be kept. It's the main selling point for me. The open nature I could take or leave. The option to attach a cover after the fact would be nice but I wouldn't know what I prefer without trying both approaches first.

[@RandallFrequentFlyerFlagg]

In short, I wish they displayed some upcoming X870E motherboards. Also in short, some of this stuff was pretty cool. Finally, in short, I liked this video.

[@EricXVII]

I like the new BTF designs, I had to google what it was. The deciding factor going forward with PC parts for me is price. As neat as this looks I wont pay a premium for it just because its different. Practicality and price are what is most important. Aesthetics and RGB dont matter much too me.

[@marble_wraith]

I'm interested in... seeing *practical* resolutions to the problems highlighted by Steve Burke. I refuse to buy any ASUS products until warranty isn't so convoluted. The UPS and monitor offerings are interesting so long as they're affordable. The OLED thing is a waste of time, as an infamous modder once said: "Cables shouldn't be hidden, they should be beautiful". Same thing for tubes. The rest is meh.

[@BobMotster]

Cannot express how glad I am to see somebody doing something about transient spikes. And since software developers cannot be bothered to optimize their products so they don't trigger transient spikes in the first place, I guess hardware manufacturers have to do it now?

[@jamesmelandry3595]

If only Asus would honor their warranty, they know they have a real problem with the warranty process, otherwise they need to get out of the personal PC builder and re-innovate there self Like Nvidia did and like Nvidia asus can ignore us PC builders, at any rate either shit or get off the pot.