ASUS : is this the end?

[@Psybuster71]

Right now it feels like shopping for computer parts isn't a matter of getting the best quality product for your money, but the least bad product you can actually afford.

[@Laurentschoice]

Well put

[@HardwareAccent]

I think ASUS really did significant damage to their brand that won't be easy to fix, but I appreciate your less dramatic approach to expressing your opinion. Thank you.

[@swizzler8053]

Just read on hardware busters that gigabyte motherboards also have the same problem 😮 You are my favorite motherboard reviewer. Bought the gigabyte x670 aorus elite after watching your review. Keep up the great work bro and stay safe.

[@Laurentschoice]

Dear words to my heart!!!! :)

[@khoabui7766]

Love the accent!!!😊

[@Alp577]

Gigabyte have some problem, but this is mostly Asus problem. My Gigabyte B650i is doing fine with 7800X3D and have been rendering/gaming machine for the past 3 weeks. This was at 6400mhz EXPO stable btw..

[@dregsor]

Add one subscriber. Found this channel searching for ROG Strix info. After watching a few of your videos I'm wondering why you only have 33.2k. Just wanted to poke you with a stick and let you know. Don't usually comment but your WAY underrated, informative and entertaining!

[@joegiovino7440]

Dude - I watch quite a few mobo reviewers, and you have to be the most entertaining content provider in this space. You seem like someone who would simply be cool to hang with and talk tech and drink a pint with. Your passion and your character are so well presented in your videos, excellent stuff man! I bought Asus Strix X670e "heeee" for my Ryzen 7950x3d build. Bounced from a i9 13900k build with the Z790e - 'heee' after watching the differences you so aptly pointed out making the x670 Strix board a definite outlier! Thanks. Now I gotta make sure I don't fry my cpu when I do the build! I got GSkill Trident Neo RGB 6000 with 30 as the first timing. I think that should be a solid performer? Subscribed for sure!

[@DCC4G]

No pliss, don't be the end 😭

[@lukebraddford3287]

All I did was change manually to 1.25 for SOC in the asus bios, and wait for a non beta bios.

[@walter_lesaulnier]

I bet that Asus' solution to this problem will be to offer a $500 add-in fire extinguisher card that voids your warranty.

[@Laurentschoice]

Bouajahajaj !!! For the ones who dare !

[@walter_lesaulnier]

LMAO!!!!

[@walter_lesaulnier]

@@Laurentschoice I think the turning point for the worse in a big company happens when the "bean counter" lawyer types get too much say in products and policies. They view end users as dumb vermin that exist to maximize SHORT TERM profits.

[@jwar2163]

How dare you dare them to be so bold? That new PCIE fire extinguisher card is rumored to be a special order and In beta testing.

[@wentworthmiller1890]

So am I safe a year later buying this? Any other issues that were unearthed along the way? Am potentially going to pair with a 7900X or a 7950X.

[@hazimsalemi5553]

Dose it safe to buy it now? Its about 400$ in my country becouse no one wanna to buy it! Or shoud i wait for x870e?

[@Montross]

Soooo is this still athing? Or are they in the clear?

[@salimcankesim7946]

I'm using it with x670e hero and 7700x processor, expo has been active for weeks and 1303 bios is installed (buildzoid ram settings are applied.) I hope there will be no problems. I switched to Asus due to Gigabyte's crappy bios and software support issues. I hope I don't regret my decision.

[@Laurentschoice]

As long as u don't use a 7000X3D you should be fine

[@jeremyhouse129]

I just undervolted my 7700x that's sitting in my B650E, better performance, lower voltages, cooler temps. Took about 5 minutes. Stock voltage was defaulted to 1.41....insane.

[@salimcankesim7946]

@@jeremyhouse129 With 65w tdp set, the 7700x becomes incredibly efficient, gaming performance remains the same and there is very little multi-core performance loss.

[@jeremyhouse129]

@@salimcankesim7946 most every game I play uses 1-2% of CPU lol. The 7900xtx takes pretty much all the work I guess.

[@salimcankesim7946]

@@jeremyhouse129 yes Amd graphics cards are less dependent on cpu power than Nvidia graphics cards.

[@Dre_Key]

Sad. I remember getting their tuff x570 board because of your review and it’s been great, but to see them go down this path destroys trust between them and consumers

[@bigherb]

i had that mobo for years and it always served me well..recently upgraded to strix b650e-e and having no issues whatesoever...

[@jerryb19531953]

OK it's 04/11/24--Has Asus fixed the problem with a working BIOS? It's been a year so all MB's shipped should not need a BIOS update, RIGHT??

[@Laurentschoice]

Right ... :/ .... They did fix it.. but yeah.. unacceptable

[@Madness801]

It sucks too because Asus is genuinely amazing and they advertise so much about gaming and when the best gaming cpu has issues with their board and destroyed the expensive x3D and the motherboard they start acting like those sketchy Facebook market people, why put out a bios update for the public to "fix" a issue then when it actually destroyed the cpu and the board they say basically "damn for those who dare and you dared that's too bad" such a bad team working there atm terrible

[@almansour_82]

Wait Laurent! What was that about MSI? Do you mean in general or is it something specific to their current lineup? I just got my Tomahawk D5 Z790 😕

[@Laurentschoice]

Well that's another issue all together . That's why I didn't address it here. MSI has REAL BIOS stability issue. AND I MEAN REAL!

[@Laurentschoice]

But it seems that this was fixed in the Z790 Powered boards. So ur fine.

[@almansour_82]

@@Laurentschoice Phew 😮‍💨 You got me REAL scared there cuz I literally just got it, the package, and haven’t built the PC yet 😅 waiting on other parts. Thank you! And please keep posting more videos. You’re awesome!

[@yaw1131]

Hey there! I already purchased the 7800x3d Hero motherboard cpu combo, but i have not started building for some reason. What's my best option here? Should I return the items, or should I just wait until newer bios release? What I have understood in this issue is that this is more on the software side and not on the hardware side. Am I right? As long as Asus releases a real fix bios, I shouldn't be worrying about my build in the future?

[@Laurentschoice]

So, that's a real world question : I would update to the latest available BIOS on the Hero support page. I would NOT turn EXPO on in your bios for the time being . And just wait for the final BIOS version which should be coming any day know (supposately tomorrow). I would give it a few more days to let us (tech reviewers) confirm that the latest BIOS is perfectly safe with EXPO on. No need of returning your articles. I hope this helps !

[@yaw1131]

@Laurent's Choice "No need of returning your articles".. I'm so glad to hear that from real tech guys. 😀 I only build pc and play on them. I'm not that much informed on the deeper tech stuff. Thanks very much. I'm a bit relieved from the stress Asus and AMD caused. Hahahahah👍

[@gobravo123]

"We Are Gathered Here Today"...

[@rare6499]

I generally buy boards from three manufactures, ASUS, MSI and Gigabyte. I own a X670E Hero and a GENE. In fact I still own every generation of Crosshair motherboard right from the very first AM2 up to AM5 now. I have a lot of thoughts about all of this. For a long time ASUS alongside other manufacturers have been taking the mick with board features and pricing, focusing on features that are useless and seemingly getting the basics wrong. This has been a problem that’s been getting worse over the last few years. ASUS have already had a number of high profile QC problems recently, like the Z690 Hero and the formula, now this. On the other hand, I think this has partly been blown out of proportion, because there’s only a handful of dead boards/CPU’s in the wild. At the same time it also shows that ASUS are missing the basics, pumping dangerous levels of power without properly ensuring it’s safe. I know these boards are complex these days, and in some respects I think ASUS has too many products on it’s hands now. It’s probably spread itself too thin. Maybe the software teams are rushing the BIOS developments or not being managed properly. Who knows. I’m still going to buy ASUS boards, I just think they haven’t done themselves any favours at all here, especially for a brand that has spent decades positioning itself as the ‘premium’ brand. In a way I’m glad this has happened. Maybe ASUS and others will start realising what they need to focus on.

[@Laurentschoice]

WORD

[@thirdenvoqation7735]

It's not just the x670 debaclé it's a multitude of factors and incidents even JayTwoCents have kicked them to the kerb as a sponsor over their behaviour, watch his video. As Steve said in his ASUS video if they'd owned up to it and actually stated that they'd look into it then we wouldn't be looking at this PR storm, instead ASUS has being doing their best to bury this story. Sure all boards have issues, all of them did but ASUS is the only one that's been pushing way too much juice and it's not as if AMD switched voltages on their CPUs overnight it's been the same since Zen 1. ASUS QC and their tech support has gone downhill in the last few years and not all of it can be laid at the outbreak, just read Reddit and other places. I wouldn't mind so much I've got a ASUS x670e Creator motherboard and I'm wondering how this will affect it's lifespan now as this is a workstation de signed for 24/7 use which I can't really afford downtime on.

[@rare6499]

@@thirdenvoqation7735 Jays video doesn’t really contain anything IMO. He’s just repeating the same things everyone is already aware of, plus the fact that he got sent a couple of bad Z790 Apex boards, hardly a big deal. I don’t disagree that ASUS have handled it badly, but I don’t think there’s malicious intent, I just think the company has got so big now things like leaving the standard warranty claim on a beta BIOS just happens easily, but eventually causes a storm. I’m sure your board will be just fine. Maybe manually dial in the voltage, I know it can still bypass that but like I said, have there been any more instances since the first few CPU’s burning up? I haven’t seen any. In terms of failure rate it must be tiny.

[@Laurentschoice]

Absolutely valid !

[@Laurentschoice]

Yes... I was thinking about that. Could easily be that they just add that statement to all beta software. Honest mistake. But in the view of the consequences.. mind you, you'd lose mobo and CPU .... it is a foreseeable outrage. C what I mean ?

[@skrajina8037]

Is this only for Asus or all AM5 boards? Is it smart to make 7950x pc rn or go with 13900k?

[@vincentvega3093]

I returned my rog b650e-itx. I wanted to pair it with a 7800x3d. I run a x670 aorus elite ax with a 7950x since launch...

[@Duvoncho]

I'm right in the middle of upgrading my old 3900X to a 7800X3D on an Aorus Elite AX. While I'm annoyed and concerned for my hardware, I am glad that there has been a fast response with coverage on the issue. And to be honest I'm not that bothered with running this new ram at stock for a while. It still feels like an improvement over 3200mhz DDR4.

[@Laurentschoice]

Absolutely

[@sharktooh76]

The problem is mostly Asus boards because of their mad overvolting habits. They did that on AM4 too, but not so much. With Gigabyte boards, just dont play to much with Mem settings and voltages. Sometimes it gets stuck to 1.35v

[@KnightmareUSA]

I wonder if problems may occur if somebody installed amd expo profiled ram on to the intel equivalent of this board, with an equally or similarly fast cpu. I read of alot of people getting hold of the wrong ram quite often, although if the profile isn't automatically selected, then perhaps there would be less of a risk

[@Joachim21100]

"The ROG Crosshair X670E Extreme features a differential-sensing circuit and delicate IC that simplify overclocking" ... all the ROG features you pay more proved to be useless fake safety and fake enhancement.

[@CWWJR]

Does no one monitor their voltages anymore? Especially on a new build? I saw the SOC spike to 1.4v spike day one. Said heck no. Went to the bios and set it to 1.2v. Boom done

[@darkjp]

Not gonna lie, looking slick for someone who hasn't slept for 2 days :p

[@middleclassboyofficial]

Recently i buy i9 13900k, now im waiting for motherboard, I want to by Asus z790 Hero but unfortunately this mB is out of stock in my area, Should I goo for z790 Hero?? Please suggest me

[@Laurentschoice]

Solid choice !

[@middleclassboyofficial]

@@Laurentschoice Thanks 😊

[@margi1717]

Is it safe to get GIGABYTE X670E AORUS Master? was planning to get Asus after watching your review. But after latest mess up decided to get board from other brand

[@Laurentschoice]

What cpu do u have ?

[@margi1717]

@@Laurentschoice 7800x3D

[@lelouchabrilvelda1794]

​​@@margi1717 Get ASRock motherboard instead. More stable and you can Overclock to 5.5 And limit your cpu to 1.3v You can use EXPO too I always check my cpu and never going to 1.4v

[@MrGatz]

Hey chef! I got the Hero here, I ran the 7950x3d, and now the 7800X3D with Expo since launch of 7950x3d. My SOC never went over 1.3v, i think i saw it reach max 1.345v once with the earlier BIOS (btw my temps never went above like 78C). That being said, the moment i found out about this (This week) i installed the 1303 bios and the SOC voltage basically never goes more than 1.245v. Seems like it's fixed to me.

[@Laurentschoice]

Good to know ! What ram are u using ?

[@CWWJR]

I did the same. Saw the SOC spike to 1.4v spike day one. Said HELL NO. Went to the bios and set it to 1.2v. Boom done

[@MrGatz]

@@Laurentschoice F5-6000J3040G32GX2-TZ5NR

[@GSXRNissan]

I use 1303 version with no problems. Setup Asus Rog Strix X670E-E Gaming Wifi and 7900X3D no Expo.

[@Laurentschoice]

No expo being the key word ! Thanks for sharing !

[@kendragon2827]

And degraded performance not running expo.

[@GSXRNissan]

@@kendragon2827 hi yes like a intel without XMP. But time will tell and the 7900X3D is still fast.

[@GSXRNissan]

@@Laurentschoice hi i tried it and the system was stable. But better save then sorry :-)

[@kendragon2827]

Doesn't affect intel as much. Go back to the gamers nexus video. They show the performance hit with the 3d chips

[@BikeGremlinRS]

The problem nicely and clearly explained - with a suggested solution. Thank you Laurent, cool video - as usually. :)

[@Laurentschoice]

Hoooo.... so nice :)))))))

[@kricofnr]

so it is not good to buy a asus rog strix z790-h right now becaúse it would be my motherboard for my new pc?

[@Laurentschoice]

It is. Its an Intel board. It doesn't have this problem.

[@kricofnr]

@@Laurentschoice oh ok thank you sorry my english is not the best

[@Alp577]

They mostly ironed out the problem on the Z790 board I belieive. But I can't trust Asus on high end Z board right now. My 13700k had a lot of BSOD and found it it was a ram slot defect. Also audio was not working so I'll trade it in for an MSI or gigabyte board.

[@kricofnr]

@@Alp577 I will have a 4070ti and an i7 13700k for the z790 mother board

[@kricofnr]

@@Alp577 but if laurent's choice says it works, i'll get it. it could be that it is an individual case for you, right?

[@kurtb3260]

ASUS has been circling the drain for a few years. This is the death knell.

[@TheFurrry]

Asus wont get away with voiding warranty on these boards.

[@damienjeremytrotman84]

Why you hate the 7800X3D and can you do a comparison between that chip and the 5800X3D on features or lack thereof instead of cost.

[@RSURRECTED]

I still ended up buying an Asus mobo to go with my 7800X3D. 😅

[@sharktooh76]

It's not just software.

[@jebril]

Its the end with me and ASUS I know.

[@MouseHunteR77n]

Talk to Jay Jay before anything then see what he says about this

[@mangaas]

The damage to their brand is permanent, ive used ASUS motberboards in my last 3 builds... Now I would never buy an ASUS branded motherboard after this. The damage is done, so ASUS cant really "fix this". I dont even have the affected MOBO, and its already tarnished their name in my eyes. Even GPUs are sus now. Thats how important it is, to NEVER do this to payung customers. And the warranty void on that bios update was very much intended for the specific purpose to cut costs on the eventual flood of RMAs.

[@Laurentschoice]

Word

[@jasonking1284]

Asus is same as Asrock now...

[@sensibledriver933]

Why have you only got 33k subscribers?

[@Laurentschoice]

I got the best 33k human being in the galaxy :)

[@MrBook123456]

thanks

[@Laurentschoice]

Welcome Daren. Good to see you :)

[@kosys5338]

Faith lol. Famous last words.

[@naruto1uzmaki]

Trust no company you'll be less disappointed in the long run cuz I used to say the same thing about EA and look and only disappointment now cuz you know challenge everything is dead now

[@gypsy6211]

Asus has been going downhill as a company since 3rd gen, but we the consumers forgave them, because they were Asus and even a 0.1% failure rate is a lot of fails when you take the totality of sales compared to other companies. Asus will survive because of companies like Dell, HP, Lenovo who have contracts with Asus to supply mobo's etc and you'll not find Z rated mobo's in very many (if any) models. But, like JayZ2cents, I'm done with Asus.

[@paulworster3683]

Asus board ready to buy. now no. now i am looking at MSI and Gigabyte boards. ASUS performed a rapid unintentional disassembly of there own doing. Bravo! The only thing they have done is caused a backlog of surplus motherboards as no one will be buying them, which might mean they have to actually drop the price to shift them. Who asked for Armoury crate anyway?

[@Laurentschoice]

They started dropping prices on Newegg. It started

[@paulworster3683]

@@Laurentschoice I'm British, so i doubt we will see any reduction over here.

[@Noum77]

Would be great if someone lists all the brands that are affected by this

[@Laurentschoice]

Asus (Crosshair) Gigabyte apparently

[@davidjames4583]

I'll just stick with Intel and MSI. No they're not perfect either but at least I don't need Fire Safety classes to use my Pc. 🧑‍🚒

[@Laurentschoice]

David my man !

[@brianhoward9217]

Great update Laurent. Such a shame. Boggles my mind how ASUS could muck people around with those ridiculously useless BIOS updates. One would think ASUS was above all that amateur style behaviour. You're right - SUCH a bad look - the optics ARE indeed beyond terrible. Just when ya think you've seen it all, eh?! I thought that Crosshair board was the ant's pants with absolutely everything PLUS a number of USB 4 ports which the Intel crowd doesn't have yet (at least not the 40 Gbps speeds anyway). IMHO the rear IO panel is the best in the industry, even if it does lack twin PS/2 ports ;-) I thought this was the ultimate board. Does it still work safely with the NON-3D chip? Would it be a good buy for THAT normal chip (7950X)? Anyway, I'm off to watch your vid now of the Strix 790-H ASUS board. Looks like a tasty morsel . . .

[@Laurentschoice]

filming the X670E HERO tomorrow because of you :)

[@brianhoward9217]

@@Laurentschoice EXCELLENT!! Looking forward to it MUCHLY! 🙂

[@thenetpagan]

Well in Latama these brands have been doing this (denying warranties for x-reason) for years now, but granted that's an us problem since your consumer protection laws are very poorly written and barely enforced. But yeah no surprises here 🤣

[@jamesgodfrey1322]

ASUS it bad deal you broken trust with scummy trick with beta bios trust broken ASUS take long time to heal If I own one of those motherboard and I was in the refund window "not question asked" I refund it and if out side of that window "the product is not fit for purpose" refund it Get your money back it not worth the risk and now question is has this fault done or started to do any damage to CPU and motherboard so I also look at getting CPU refunded

[@gibdi0n]

that is why I bot intel. AMD is trying to do everything.

[@lelouchabrilvelda1794]

So now amd is the problem instead of asus right. I have intel too and death after 1 year Amd say that the x3d use only 1.3v max But asus use 1.4v or higher. I use ASRock motherboard and steady 1.3v and i use EXPO too. I check my cpu and 60c only on gaming and do nothing is 40c.

[@FreightFox]

Your hair important?