MYSTERY OF TOYOTA ALLOCATION EXPLAINED BY ENGINEER! - How to beat the system when buying 2022 Tundra

[@crimestoppers1877]

Excellent! Thank you for this valuable information. I have been trying to buy a 2022 Toyota Corolla SE for about 10 months now and I have faced much chicanery obfuscation and deception from some salesmen. Just two weeks ago, I was watching a popular Toyota master mechanic KZbin channel and decided what trim and options I wanted. He sold me on my buying my first Toyota. Within hours I found the car I needed online and bought the car which was delivered within13 days with zero problems. This car had exactly the trim color and options I specified. Today I drove the car home and am very enthusiastic about the car buying process via one special salesman. I will be referring all of my friends in market for a new Toyota to this excellent honest salesman. Finally, the sales process was fast, simple and smooth. I am thinking of buying a different model 2022 or 2023 for a second vehicle (Tacoma SR ) very soon. Tomorrow, I will have the car detailed by my own detail specialist and prepared to my requirements.

[@aLLsTaR_617]

Wish Toyota would not allow dealership markups!

[@johndeaux9987]

Call around, they aren't all doing it. Two dealers near me added $1700 "addendum" while a third dealer is selling at msrp. I called an adjacent state and those dealers are adding anywhere from 5-15G onto msrp. But, I agree, it should be the same across the board and not permitted.

[@371kenny]

We flat out told our dealer they were going to take all the dealer mark ups and ons and market adjustments off or we were leaving. Mysteriously they all vanished as we were getting our coats on.

[@johndeaux9987]

@@371kenny funny, the dealers around us said "if you don't buy it, the next guy will" they couldn't care less about the customer being happy. Take it or leave it!

[@371kenny]

@@johndeaux9987 I guess I should have added they told us after the fact they hadnt sold a car in two days. No this is the only toyota dealer in the county too if that tells you anything about car sales these days.

[@user-tb7rn1il3q]

@@johndeaux9987 Except they won’t. A lot of cars are sitting.

[@michaellizotte2675]

Thanks for the explanation David, like most of the people that made comments I too wish there was a way to order exactly what you want. The "Build Your Toyota" web site suggests that you can but in reality you are just coming up with a wish list and then hoping what you want is somewhere out there. Personally I think Toyota needs to adopt the order concept that Ford has and give the customers who are willing to put down a deposit a way to get exactly what you want. The price tags are too high to have to compromise.

[@leeh9520]

Yes

[@rightlanehog3151]

David, When people are purchasing a vehicle that may well last 20 years, a little patience is a worthwhile investment.

[@AutomotivePress]

I totally agree!

[@rightlanehog3151]

@@AutomotivePress It has been nearly 17 years since I did a factory order to get the 'Toyota' I wanted and I am still very pleased with the result.

[@jimjernigan3670]

Thanks for this explanation. This makes it more clear after speaking with the dealer. I think it’s very misleading that Toyota has a configuration tool on their main site that gives the customer the impression that they have full control over the build of their car. I don’t understand why they won’t build them to order. Then every customer would get exactly what they want, even if they have to wait a few weeks to get it. Let’s see if I can get the truck I want. I don’t plan to spend $70k on a new truck and then ‘settle’ for something less than perfect.

[@bmac9936]

The bamboo forest behind you is the perfect analogy for the Toyota ordering experience.

[@4-LOW]

So the consumer is who gets screwed here. Most people buying trucks have a specific budget and want a specific list of options/features. In this case they would have no choice but to search dealers all over a region of the country in hopes of maybe finding what they need. Absolutely asinine approach to building trucks. I like the domestic brands' approach. I walked into a dealership this past summer, told them EXACTLY what I wanted, and 3 weeks later it arrived on a truck.

[@dwightrider5713]

Thank you for the very detailed explanation. My local Toyota dealerships told me me they could order me the specific Tundra I wanted. They told me they took a deposit but never actually charged my credit card. I found out from talking to other dealerships that there is not such thing as ordering from Toyota. I had to look around online and find a dealership that was getting an allocation for the exact Tundra I wanted and they were 200 miles away. So then the question is what value is the dealership to me if I have to find my own vehicle and do all of the work on line? The dealership model is broken and vehicles should be ordered on line.

[@unemployedredneckhillbilly2023]

Thanks for the explanation. Just put a deposit on a 22 tundra and was told I may not get exactly what I want and couldn't get any timeline. That sucks when you are buying a 68 k truck but at least I am in line for my first Toyota ever and can walk away if a Ford or Ram becomes available first. I am far down the line with many in front of me at the dealership for the Tundra and hope I get the chance to try one but am loosing hope. Crazy times we live in.

[@viperviper5]

This was long before Covid I went to a dealership and they were preparing their allocation of 2017 Tacoma’s. I asked the allocation manager could I order a 17 Tacoma he sat down with me and help me with the color and options. He told it would be here in 4 to 6 weeks. The truck arrived at the dealership in 5 weeks. I was impressed with the overall process. I did not have to put any money down either.

[@stephencrump6752]

I would rather get my information on the Toyota supply chain and manufacturing from a production engineer rather than an automotive journalist. Nicely done.

[@armedmariner]

Just cut the Dealer out completely. Close the Dealer Network. They add no value. Muda. Waste. Instead place Tundra orders by calling San Antonio factory and giving exact specs. Now you go into Order Entry. Isn’t that real Just In Time? This whole process adds nothing. Just a made up middle system to help dealers make money off me.

[@lnchappo]

David, why am I not able to build a Tundra with multiple packages on the Toyota website. For instance I would like the advanced package and the TRD off road package, however it does not allow this. Can you please explain this to me?

[@xoxoc3699]

This was soooo helpful and easy to understand! Thank you!

[@christianreuter7619]

Thank you for explaining that I was definitely curious how that worked.

[@SuperSnakePlissken]

I am just so grateful I ordered a Toyota Tundra in 2021 and have not had to worry about any other terrible problems that have happened over the last two years. I got to pick the exact configuration and colors and everything I wanted which apparently is a thing of the past. FJB.

[@teddzik7843]

Understand the Toyota model, but what’s illogical is that you said the Toyota production plan is to accommodate customer demand. However, the model essentially doesn’t include the actual customer demand (their orders) in the process. Not exactly customer friendly approach - it’s work with the dealer and hope!

[@AutomotivePress]

What they do in terms of "meeting customer demand" is more on a global scale when forecasting the vehicles for many months ahead. They take into account they type of models/trims dealers ask for and then build a forecast model based on that demand. Since dealers are actually the "customers" for Toyota (we are customers to the dealers), the demand forecast/distribution is based on the dealers' needs - hope this makes sense

[@juanpinto5743]

@@AutomotivePress If a dealer only carries red tundras, then they will only sell red tundras. Toyota then assumes that the end customer only likes red tundras and keep making red tundras because they “listen” to their customers. Doesn’t sound very responsive.

[@tikitak1155]

@@juanpinto5743 - That's where the "requests" factor comes in. When the dealership that only gets red Tundras, that particular dealership will communicate with the factory that they've been getting a lot of requests and inquiries about Black or Blue Tundras and not so much of Reds. There's a lot going on behind the scene which Dave wouldn't be able to speak about in such a short video. It's not a complicated matter. Maybe it's because I work in logistics, so I know exactly what Dave is talking about.

[@juanpinto5743]

@@tikitak1155 Toyota’s method obviously has been working for them, but it makes it hard to distinguish between the signal and the noise when there’s a hot selling car. The dealer might report back to Toyota that they’ve been getting “requests” from non-paying customers, but then Toyota will see that the dealer is actually sold out, so do they pay attention to “requests” or to hard sales numbers? Hot cars like the C8 corvette and the Bronco would be in a similar situation, but people have been able to custom order them, so these customers are getting exactly what they want. On the other hand, Toyota is telling its customers that they know best, so they will make what in their experience has sold well, regardless of what actual customer demand right now is.

[@tikitak1155]

@@juanpinto5743 - Can you name a car manufacturer that satisfied every customer, or catered to a customer's every need? I would try to explain production optimization, strategic planning and equilibrium, along with other aspects, but I realized that we're reading from two different books.

[@stevemoreno5338]

Thank you David I always appreciate your wealth of knowledge.

[@AutomotivePress]

You're very welcome!

[@thomasthorpe7630]

Why do vehicles seem to have random options added like a tow hitch for example?

[@moeanthony9308]

Very well and thoroughly explained. Thanks David

[@AutomotivePress]

You're welcome! Thank you for watching!

[@hlubmoon8211]

Is this allocation process the same with Lexus?

[@Rottingboards]

How can I search the truck I want within three states around me? I have to look at each dealers site? Crazy...

[@DirtShy]

Here's how I order my "21 tacoma trd offroad with a manual. I went to the dealer and asked if they had a open allocation, they had one coming up, so with a small deposit, I ordered my truck exactly the way I wanted. The order goes through a destributor (Gulf coast) and they order from the factory. My order was excepted and was put into a production schedule. All said and done. 5 months later, I got it just the way I wanted.

[@Boobtube.]

define "small" deposit. Im curious how much is needed to order a vehicle.

[@DirtShy]

@@Boobtube. $500

[@Boobtube.]

@@DirtShy ok thanks. 500 is not to bad.

[@mobinchishti]

Thanks for enlightning us on the dealer allocation. Learned something new thanks to you. As always really enjoy all your videos they are really informative

[@AutomotivePress]

Thanks for watching!

[@erickisel8668]

Why doesn’t the Toyota inventory website tell you which dealer the truck is located at?

[@AutomotivePress]

It's for the same reason explained in the video, because they don't know what they are going to get until allocation is announced - at that point, most of those vehicles are pre sold

[@charliemcelveen2418]

How does a Tacoma get from the Baja plant to points in the US?

[@mikezzz7885]

Hi AutomotivePress, I am wondering how options works. It seems some of the option is factory installed, and not dealer installed. These will have to go into the allocations as well right ?

[@AutomotivePress]

Yes, most of the "packages" like TRD Off Road or TRD Sport are all done in the factory. Others, like the running boards and tonneau covers, are done either at the distribution centers or at the dealerships.

[@charlesdavyjr1591]

Do you think its too early to get in touch with a dealer now to start the process on a TRD PRO? I definitely want one but wasn’t sure of I could drop a deposit like you said for one….thanks.

[@AutomotivePress]

No it's not too early, many dealers already have deposits on the TRD Pro's so you won't be the first one

[@charlesdavyjr1591]

@@AutomotivePress thanks David, much appreciated.

[@olegboyko1047]

How long it takes from allocation to receive your vehicle?

[@jerrybuta9425]

If a tundra was ordered in August 22 when can you expect a truck at the dealership

[@OSkyFireO]

You really think It's going to be summer before we see a TRD Pro? I have a deposit with my dealer, similar to you (based on your previous advice) but my dealer has told me flat out they may never get a TRD Pro because we are a small northern Ontario city of only 50,000. I consider it incredible to be honest, David, that even I as a fairly privileged person who's in a position to pay outright for a decked out TRD Pro, can't order THAT truck and say: "hey, I understand that I have to wait and there are all sorts of supply chain issues, take your time...I'm patient, just let me order what I want" It's insane that's not possible.

[@NelsonGasparDrives]

toyota has not made the sale of TRD Pro available yet since it’s a hybrid. Hybrid is indeed only available to purchase spring/summer 2022. I’m pretty confident that they will get one for you

[@OSkyFireO]

@@NelsonGasparDrives - I'm aware It's not available right now. My dealer told me hybrid should be available around April...which is why I'm surprised by summer. I hope they can get me one. My current vehicle is literally falling apart. It's ten years old and a domestic.

[@AutomotivePress]

The hybrids will be available in spring, but the problem is that very few TRD Pro's are allocated per dealer. Small dealers sometimes don't get them at all - so my estimate of the summer is that by then, most dealers would have some allocation for TRD Pro's and you will actually be able to buy it. You have to keep in mind that most dealers have 1 or 2 year waiting list for all TRD Pro's, so even if your dealer end up with an allocation, you might not get that allocation. I hope this helps...

[@OSkyFireO]

@@AutomotivePress Thanks for the reply!! Much appreciated!

[@WoodrowWoods2007]

So basically, its impossible to get the Toyota you want, when you want it LOL sounds like an awesome system

[@amgcook1081]

I just put my order in so thanks for the explanation. I understand that production lines are different and it is easier to produce a car to sell than customize a car to sell. I tried to select the basic options that make sense and popular. I hope to get something in 6 months

[@william6765]

I went through the allocation process for my NX 350h and now understand

[@24hourkidsh15]

I have doubts that what they build on the assembly line is in relation to customer demand. If that were the case there would be lots more Tundra TRD Pros. Just my two cents. Thanks for the video.

[@AutomotivePress]

Surprisingly, everyone wants a TRD Pro's, but when it comes to actually buying one, the percentage is very low

[@Boobtube.]

@@AutomotivePress agreed, everyone wants wants wants... until the price comes into play, than they no longer want it.

[@Likiudie]

Just wondering are there different allocations for fleet vehicles? I placed deposit for 2023 highlander hybrid at two Toyota dealers. One dealer was with their fleet manager and he quoted me 6 months. The other dealer was just a regular sales associate and he quoted me 12-18 months. That's quite the difference.

[@swami539]

that was one of the reasons I I didn't buy a toyota in 2018 our sales guy in Orlando was very rude but let alone that I was told they could try to get the car I wanted. left my number they never called back but I wish toyota would let us order our own cars the way we want I have no problem paying for the car I want and waiting for it with all the other cars ive owned from many other brands Japanese German and American. Toyota you should really allow special orders like most other car companies its quite a turn off for many of us or at least for me. As always David great video

[@AutomotivePress]

Yes it's not the easiest system to sort out, but this method lowers cost and simplifies supply chain for them

[@wnuilan4599]

Canadian here as well. Do you know anything about Crewmax longbeds? I know they are offered in Canada but I’ve heard around on Reddit that they have to be “special requested” - which contradicts the idea that dealers don’t really have any bargaining power in what they receive…. Great work on the channel! I’ve been following along with all the Tundra updates since your original renderings.

[@AutomotivePress]

Please take a look at this video which explains the Toyota system: kzbin.info/www/bejne/moWUc4p6qMtsZrc

[@evfanboy9210]

It sounds like it is important to pick a large dealer in hopes they will get allocated exactly what a customer wants. Did I understand this correctly? If yes, then how does a customer know which dealers receive more allocations than others? I'm interested in the 2023 Corolla Hybrid. I was very interested in the Rav4 Prime, but allocations were limited to very few states - not Arizona. Why does Toyota not allocate all models to all states? I worry I will have to order from California to get the 2023 Corolla Hybrid. Am I correct? Any advice on selecting a dealer would make a great video.

[@erictotel]

Great explanation! Thank you. Now... I sit and wait for my unicorn Trailhunter to hit allocation....

[@davidbrieske]

Excellent topic David! Very informative for the times. Knowing this I will most likely wait for things to settle down and then shop around my 4Runner and find that TRD Sport Crewmax in Lunar Rock. Once again great job explaining Toyota’s productivity and allocation.

[@AutomotivePress]

Thank you for your comments and kind words!

[@JRTC88]

There is no shortage. Just visit the Benica port. There so many cars there that they are using the overflow dirt field lot by the Valero pipe line

[@pacomelendez5030]

Hey David do you have a review on the newer highlander hybrid? Would love to hear from you

[@AutomotivePress]

Let me work on that! I do own a non-hybrid Highlander but I'm sure that I can access the hybrid version as well...

[@rictic1929]

I am pretty sure the allocation at most dealerships is already asked for when they come, so good luck making a trade when all the vehicles are already asked for.

[@tadcody]

Thanks, this definitely explains why when I ask for an Electric Lime Green Tacoma TRD PRO with a manual transmission, they look at me over their glasses like a disgruntled librarian... and ask for $5k extra. Do shop around... I just found one at MSRP plus a grand in obligatory dealer installed options!

[@shawnjones1964]

Hey David, do you know if the Toyota manufacturing of the Tundra is going as planned and on schedule? I have a deposit down with a dealership in Idaho for an allocation for a Tundra CrewMax 6.5 ft bed SR5 with the premium off road package. The build date was estimated to be 11/18/21, according to the dealership it did start being built on that date. When do you think it should arrive to the dealership in Idaho? Thoughts? Thanks!

[@AutomotivePress]

Yes it's on schedule right now, so the arrival will depend on the transportation from the factory. Perhaps 3 to 4 weeks after the build?

[@mariog5062]

So all this wait (I ordered 7 months ago) for a Lunar Rock 4R TRD Pro was never going to happen even before the 2022 got released. No wonder my dealership told me to get whatever colour comes in… I just hope it ain’t the Lime Rush. 👍 thanks for sharing your knowledge on dealer allocation- it make sense.

[@davidcox2197]

I cannot live with lime rush, too gaudy ugly. Am after a trd pro 4R metallic gray. I was offered lime rush at 63,850 OtD too. Wish they had done cement. grrr.

[@Dennishminga]

Hey guys, I was told by the dealer that I can have a sonic red limited tundra at the end of March. Unfortunately, that’s not the color that I want and I have paid a deposit down for white in December which means I have two deposits down for sonic red and white. It seems like I have to wait longer for white maybe in May or June. Any opinions would be appreciated.

[@christopherwaits7852]

I get why they do what they do but honestly they should allow a special order if a customer is truly willing to pay.

[@AutomotivePress]

Yes I do agree, but this model lowers the total cost of the process

[@berky1976]

I agree with others, what a pain in the butt. I find it odd that Toyota just builds stuff and tells the dealers, here is what you get. Sell it. No wonder I'm reading it takes 6+ months to get the vehicle you want if they don't have it in inventory. Really sucks on the rarer vehicles like the GR Corolla or GR86. I assume their allocations are much lower due to a lower expected sales expectation from the manufacturer. Thanks for explaining the process in detail in this video. Very helpful to understand. At least I know what is required to purchase a Toyota vehicle with my options.

[@judefrancis7831]

Can I track the order I have made with a dealer?

[@bobsjeep2000]

Big fan of TPS, but this is not Kanban. If I cannot order what I want, Toyota is not meeting their ultimate customer demand signal. Combined with a lack of features found on the other 3 OEM's trucks pushes me to order a truck next month from Ford, Ram, or GM. Toyota will never be really competitive until they offer a better range of options and ability for their consumers needs to be met.

[@nitramossof1784]

Thank you! As a buyer I don't like it but at least I understand what's going on....

[@MichaelQuantum]

That doesn't make sense. You said that Toyota makes allocations based on previous dealer orders, but then you said that dealers can not place orders. So which is it? Are dealers placing orders or is Toyota just assigning cars to dealers? Additionally, there seems to be some muddying of the waters in regards to who owns a car and what is an order. You said something about pre-purchasing. Are you saying that you can walk into a Toyota dealership with a briefcase full of cash and pre-purchase whatever car in whatever options you want, but if you request this configuration from the dealer, they must first bring it onto their lot as inventory, rather than a purchased car. Is this the distinction? If so, does this explain the previous contradiction? It seems that this is the answer to the problem. Just pre-purchase your cars through the dealers directly.

[@cma8165]

Mr. Chao, thanks for your excellent video! And also, where do you buy the gray colored "Toyota Trucks" baseball caps?

[@AutomotivePress]

That is a merchandise sold by local Vancouver Toyota dealers and unfortunately not avail for sale on line.

[@jerrysato3195]

David, Great info … thank you very much!!!

[@allenchitwood493]

Makes perfect sense David!! 🇺🇸🇨🇦🇯🇵

[@Jim-s6i3b]

Only if he had common sense

[@Jim-s6i3b]

Update. Went to the Toyota dealer today. Was told in a nice way that for me to get the model, trim, options I want by ordering a car, I would have a better chance getting hit by lightning. Dealer is losing control, with Toyota Regional making the decisions. Is David so naive in this environment, dealers are in a trading mood. In my case, the dealer for my vehicle said the chance of a dealer trade is about Zero since no dealer will get what I am looking for. Why does Toyota not give dealer more control. David said the Toyota Production System is so great and flexible… better than other automakers. Not great for the customer or dealer. David no more Toyota propaganda!

[@ARIN4UK]

Hi David, make a video as to why the Hybrids won’t be ready until spring 2022 and what you think fuel economy will be. Thanks!

[@AutomotivePress]

OK let me work on that, thank you

[@overlandingsh.t]

What a great video. This explanation really helped me to finally understand how it all works. My local dealerships didn’t have any Army Green Tacoma OR’s in Illinois so I flew to Maryland and purchased the exact trim I wanted. Was definitely worth the investment in a plane ticket. Absolutely in love with this truck and the color. Thank you, David.

[@AutomotivePress]

You're very welcome!

[@Boobtube.]

no customer should have to fly anywhere. It should be delivered to the dealer closest to the customer. After all, Toyota sure does charge plenty for their Destination charges.

[@andrewmazzeo9711]

Hi David, great explanation. What happens if Toyota allocate a dealer 10 vehicles, but the dealer only wants fewer for example 5 vehicles? Do the dealers need to accept their entire allocation?

[@prslincoln]

The answer is "Yes". The dealers are required to purchase their entire allocation. I am aware of a situation wherein a dealer was allocated an additional 3,400 units to be allocated over the next 12 months when they opened a larger location. That dealer was successfully able to get Toyota to split those 3,400 units up over 24 months instead of 12 months, but still had to buy the inventory.

[@LWRoad]

Fascinating, thanks for the information

[@sm-zn8xm]

Does lexus do the same thing since they are part of toyota?

[@AutomotivePress]

Yes they do....

[@Bosha92]

I wish we could use this method in Aerospace. Great information David!

[@irajcrawford]

David, Another nice video.. Thanks! With the hybrid Tundra coming out mid 2022, when will 2023 model production likely begin? Dec 2022?

[@AutomotivePress]

The production usually starts a month before delivery so likely Feb/March production for Mar/April delivery for the hybrids

[@stephanhapon]

They have been switching trucks on me for 2 years! how do I stop this

[@callummacleod8634]

Thanks for this video David. I'm in the Vancouver area, waiting 9 months so far for a Rav4 Prime XSE + from my nearby dealer. The salesman has called me up to offer a couple of RAV4 Primes in other trims during that time, so if I was more flexible I'd already have my car, but I'm holding out for the Technology bundle. My questions: Does the allocation system work the same for the RAV4 Primes coming from Japan? And do you think it might help to put down a deposit at one or more other BC dealers to speed up the process?

[@AutomotivePress]

Yes it works in a similar fashion, but even more difficult to figure out when coming out of Japan (more unpredictable). It does help to put deposit with a couple of dealers but make sure that you get in writing that deposits are 100% refundable if you change your mind

[@alekmartin9999]

Manufacturer should also sell direct using agency channel tied to multiple dealership instead of one

[@glenarseneau4796]

That’s how I got my truck the dealership traded with another one, I live in western Massachusetts and the dealership in Boston trade 2022 tundra with a Camry because that’s what they sell the most of

[@DS-cw8pm]

Good explanation. Seems like Toyota is a bit of a pain to deal with as a company. First, all the mystery before the release of information. Then a kind of melodramatic climax and maybe they didn't go far enough on the build. Why go part way on tow, payload, and hp capability? Why not build a super truck like the raptor or trx.? Why not give a front locker on a true off-road truck? Then this slow release of pricing followed by this weird " you can't order what you want" and let's hide the prices as long as possible. Then of course the up to 1.5 year wait on a tundra TRD pro. Jeez. They seem to hold back alot. Wish they'd let go and get more interesting and a bit more radical and cutting edge. Do something groundbreaking and unique that's all your own. Make a mark.

[@Boobtube.]

the tailgate buttton in the taillight is unique, who else has that?

[@DS-cw8pm]

@@Boobtube. not really groundbreaking or very significant -- GM has done much more with tailgates

[@Boobtube.]

@@DS-cw8pm what yr GM has this option in their taillights? None that I know of. I said it was "unique" , not groundbreaking. You say not very significant their tailgate button in the taillight, but once you would use it, than you would not want to have another truck that does not have it. I agree with alot of your points about the way Toyota are doing things, but you said do something unique... I was just pointing out 1 thing they did that is unique. We can agree to disagree if it is or not, but if no one else has it, I'd say that meets the "unique" definition.

[@DS-cw8pm]

@@Boobtube. gmc multipro tailgate opens with the touch of a button or a key fob and has six functions

[@Boobtube.]

@@DS-cw8pm your missing the point. To push a button on a key fob with your hands full is alot more difficult than just hitting Toyota's button on taillight with a elbow or a knee when your hands are full. Toyota's idea is better is that respect. As far as those 6 way tailgates, how well are they going to stay together after 5 or more years of use? GM has a history of their tailgate latches breaking off. If GM can't figure out how to make a tailgate latch hold up over time, how will a multi function tailgate with so many hinges and latches ever hold up over time?

[@marcussnow6343]

What I don't understand and cant find info on is why you can build and price a vehicle on Toyotas website just like all the other manufactures if you can not order a vehicle the way you want exactly through the dealership! and on Toyotas website it dose not explain there process to consumers.

[@oscaramartinez3]

Thank You for the information, I wish I knew that before but I was guessing that was going on with the Toyota dealerships. I wanted a RAV4 Hybrid AWD in Lunar Rock color. I couldn’t get it that way. I ended up buying a RAV4 XLE Lunar Rock with convenience package. I didn’t mind that because I live in a city of the desert. So, I don’t deal with snow neither rain.

[@snobud86]

I hope this helps others facing g the current car dealership predatory marketing and sales. In the US, to the best of my understanding, it is illegal for dealerships to add dealer add on accessories into the total price, not to be confused with the manufacturer add on accessories (FTC regulations and usually state regulations). Sadly it is 100% legal for adjusted market value price gauging. Unless a deposit is paid as apart of a signed contract such as a build order or intent to purchase agreement, or the dealership gives a written deposit refund policy, such as in an email, then they legally do not have to refund it and can force buyers into using that money with their dealership. If you have fallen victim to predatory sales and marketing in the US please report it to your local state consumer rights or attorney general. Furthermore reports can be made with the FTC fraud investigations online form submission.

[@journeyman291]

Now, I find the color combo i want, from a dealer that hasnt even recieved that car, its still on the boat. He will not trade with another dealer nor allow my local dealers to aquire that car

[@SuperBike_86]

How long does each allocation take?

[@AutomotivePress]

Typically, each dealer gets an allocation about once a month

[@SuperBike_86]

@@AutomotivePress Thank you for the information!

[@dwightbernheimer331]

David, nobody does better videos on the subject of vehicles than you do... Too bad most of the decisions/problems come down to the "Stealerships"... 'Nuff said!!!...

[@AutomotivePress]

Thank you Dwight!

[@dwightbernheimer331]

@@AutomotivePress you are entirely welcome David

[@MichaelAllen-td1uu]

When worked at a Toyota dealership Toyota had a system where the dealership could preference a certain model color etc.

[@AutomotivePress]

Yes they can request but not guaranteed to come in the next allocation....

[@the_DOS]

Bad news!! Longo Toyota points the issue to supply problems brought about by the global chip shortage. According to the largest Toyota dealership in the world by land area, only 61 Tundras will be delivered to the Los Angeles area over the next three months. The Tundra TRD Pro will be the most challenging Tundra to find, according to Longo Toyota. Buyers of the top-spec variant will have to wait from nine months to 1.5 years. If you're in the market for a fully-loaded Tundra, there's a huge chance that you'll be getting a 2023 model. For the other variants, the wait time ranges from four to nine months. There isn't any information about the upcoming Tundra Capstone, but we're wagering the situation will be the same.

[@AutomotivePress]

I will create another video explaining about the comment from Longo Toyota, because I think it's taken out of context. Thank you for your comments

[@Prevailingbucket]

I can only hope this hurts Toyota in the end. Can we say profits over the customer. Yes, yes we can. If I could have ordered the Tacoma I wanted, it would be three years old now. I have now walked away from the dealer twice. Thank you for the explanation.

[@WoodrowWoods2007]

But why then does Toyota have a build and price option on their website?! LOL

[@alexbento7209]

Thank you David!

[@TheSukhbirgrewal]

I don’t like this system at all. As a new customer i went to only one dealership and booked a vehicle which was in extreme shortage at that time and i was quoted 18 months. Now it has been nearly 2 years still dealership said to me they got no update when the vehicle will be build and arriving. So as customer do you think i should have asked them if they had sold these vehicles before as i dont think they are being allocated those specific vehicles by Toyota. Some people got it in one year wait and some in 15 months from different dealerships. And some like me have a never ending wait. Vehicle I’m talking is Toyota Land-cruiser Troop carrier

[@youtubecarspottersguide1]

toyota also builds models for Dif area's, sales regions ,in so calif we get most high end fully loaded top end , gulf states or mid west regions get some lower trim models , we cant get a base SR v6 tacoma 4x4 in so calif we get TRD sports and higher Trims.

[@dds2899]

Great video 👍

[@bohan9957]

How to get the Toyota I want? I go online and custom build a Tesla and have it delivered to my driveway.

[@raymondlam8453]

They just released the price for Canada! Can you predict how much the hybrid or TRD Pro will be?😯 I wanted the 1794 while waiting for the TRD Pro but seeing the price of 74.2k for the 1794 , I can't imagine how much it will be for the TRD Pro😐

[@AutomotivePress]

Let me work on this!

[@raymondreiff8170]

I thought returning Customers with a good trade in also have an advantage over a Potential New Toyota Customer, Maybe that's not true, I know it is for most other brands

[@dirtdog726]

I think if you're looking for something specific at MSRP it is just going to take a while. Perhaps more like the beginning of next year?.

[@AutomotivePress]

Yes likely 6 month out...

[@djjf45]

Hi David. Thanks for the video... while I understood a large piece, this did fill in some blanks. The problem is that dealers don't know which optional packages are allowed, etc. In other words, if I ask if a truck has cameras without the PVM package, the answer is they don't know. Why doesn't toyota give the dealers this information. It's made the "ordering" process messy bc they come back days later with different info after the fact

[@AutomotivePress]

Actually Toyota dealers (both in the US and in Canada) know exactly what options/features/packages are available. it's all 100% clear now so if your dealer is telling you they don't know, that isn't true. It was true about a month ago, but the dealers now know exactly what optional packages are available and allowed. The reason why they are saying that they don't know "which ones are allowed" is because they don't know which packages they are going to receive through the allocation, so they want you to believe that they "don't know" what's allowed. They know the exact make up of the options right now.

[@djjf45]

@@AutomotivePress they can't tell me if the limited trd off road has side cameras. They only know they cannot add the pvm package.

[@prslincoln]

2022 TRD Sport 4Runner arrived two days ago and has Panoramic View Monitoring. One source indicates it's an option, another source indicates it's not available; the feature isn't listed on the Maroney label, isn't listed on the "V-Spec" or "Details" sheets. It's very possible the dealer has no idea and no way of finding out reliably.

[@djjf45]

@@prslincoln Yes, exactly

[@AutomotivePress]

@@prslincoln Again, your dealer isn't showing you the right information. If you go to this website, you will see that Panoramic view is indeed offered as an option or part of the package www.toyota.com/4runner/features/mpg_other_price/8664/8671/8665

[@BarnStangz]

It's going to be VERY interesting to see how many of these trucks will get sold in 2022. I wonder if they'll even come close to 25% of what Ford sells. It seems like the talk about this truck is very hot. Hopefully Toyota can keep up with production, but I don't think we're going to see that until 2023.

[@TheNorthenLight]

Smashed it.

[@Rottingboards]

It seems like red tundras in lower models like SR5 are non-existent.

[@Jim-s6i3b]

Toyota engineering, new vehicle development and production process in my opinion is the best in the industry. The focus is extreme and true craftsmanship. However, Toyota makes it so difficult to buy the vehicle with the trim level and options you want. The dealer allocation system sucks! Even David with all the vehicles he buys and the leverage he has can’t get the color of vehicle he wants …like Nori Green; had to settle initially for another color. This is crazy! TPS is a very flexible production system and is tailored to build exactly what the customer wants…. Not to push product at the customer with trim levels and options they don’t want. You can factory order a vehicle from Subaru and get exactly what you want. Why can’t Toyota do this for their customer? They can, but won’t. Shame on Toyota! And Toyota owns 20% of Subaru. Why is Subaru better? No excuse. Many Toyota dealers currently taking advantage of customers(MSRP) etc., hurting the brand, maybe factory orders like Subaru would help mitigate the dealer damage to the brand.

[@alexanderross2786]

Toyota pricing, ordering and wait time is such a mess. I love the cars but hate the process and experience!

[@Jim-s6i3b]

David is pushing Toyota propaganda.

[@rohrlozano]

I didn't know that Jackie Chan likes Toyoda!

[@carolray9156]

I must be pretty stupid because it's still confusing to me! I'm going to purchase a Rav 4 LE in August or September so I'm going to start ANNOYING MY DEALER in August or maybe end of July. I'm hoping because it's a pretty popular vehicle they wont go crazy but I don't want silver I'd rather walk than get a silver car! I've had 3 and where I live all I see are SILVER cars. I'd love a white Rav 4 but I'm open to other colors just not silver.

[@Jimsranch]

wait.... you left your deposits at the other dealers to be used later????

[@AutomotivePress]

Yes, because I have a corporate fleet of 6 cars so I buy 1 to 3 cars every year. I left the deposit for either the Tundra TRD Pro's or the new gen 4Runners also arriving in 2022.

[@djjf45]

What can and what cannot be part of a BOSS change?

[@AutomotivePress]

I'm sorry can you clarify your question?

[@djjf45]

@@AutomotivePress My dealer told me they could request a BOSS change on an allocation. I know they can request a color change or to add a sunroof for example. Do you know what the limitations are?

[@vishalmodha8205]

Average life expectancy in canada is 82 years and I have to wait for a vehicle to arrive for 2 years? Still has to pay highest interest rates? No thank you

[@MichaelAllen-td1uu]

David are you paying over MSRP. Local dealers are charging $5k over MSRP.

[@AutomotivePress]

Here in Canada, it's illegal to mark up so we never pay above MSRP luckily

[@pd4981]

Cars in Canada are more expensive than US anyways lol