Beauty CEO Chats: Lisa J in the HOT SEAT!

Lisa's Channel: / @lisajmakeup
BKBeauty: www.bkbeauty.com
Makeup Geek Academy: www.makeupgeek...
Products Used:
Colourpop Concealer: bit.ly/3UCm46P
Colourpop Eyeliner: bit.ly/3UBax7V
ABH Cosmos Eyeshadow Palette: bit.ly/3wjNTXi
Dior Forever Matte Foundation: bit.ly/4bMcMLR
Dior Capture Totale Foundation: bit.ly/3uupNbQ
One Size Beauty Setting Powder: bit.ly/45ycXqn
YSL Volute Shine Lipstick: bit.ly/3STbzKZ
Makeup by Mario SoftSculpt Bronzer: bit.ly/3qSD78k
Diorshow Mascara: bit.ly/3L6opBs
Valentino Blush: bit.ly/49aSw4z
Jane Iredale Bronzer: bit.ly/4984XOx
💄 MAKEUP GEEK ACADEMY » www.makeupgeeka...
📺 Subscribe to my channel to learn new makeup tips! » bit.ly/marlenas...
BUSINESS INQUIRIES: [e-mail]
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❤️ LET'S CONNECT ❤️
INSTAGRAM » / marlenastell
TIKTOK » themarlenastell
FACEBOOK » / marlenastell
TWITTER » / marlenastell
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If you've read all this, thank you! I appreciate your support!
List in the comments the types of videos you would like to see
xoxo,
Marlena
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Disclaimer
I am a cosmetic brand owner, former makeup artist, and have worked in cosmetic product development for over 14 years so all opinions are based on my background in these areas. The products I use in these videos are either purchased by me or sent to me by companies which I will always disclose. Some of the links in this description box are affiliated. My opinions reflected in these videos are 100% my own.

[@lisajmakeup]

I loved filming with you Marlena! Such a full circle moment! ❤

[@elainebines6803]

We loved you guys together 👍

[@elainebines6803]

You both are genuine beautiful, good people inside and out. You both deserve all the succuss that is coming your ways 🎉

[@julsz528]

Love you both ❤❤ love your amazing brushes and can’t wait to add more to my collection ❤

[@MarlenaStell]

Yes was so much fun!! Loved this so much ❤❤❤

[@PetraLilith675]

Please do more tips tricks methods and application techniques, even safe concoctions like when you can mix an oil or wear an oil with a base product and not cause it to separate, get patchy or have texture issues, etc. It was nice learning about your backgrounds, but I always find it so beneficial when you have pro artists, makeup manufacturers giving their best of everything and bouncing methods etc off one another.

[@Makeupbynikkilarose]

Love seeing you two together in a video!!! ❤ this was so insightful and entertaining!

[@suzannesteele1275]

Lisa and Marlena, what a wonderful video! You two are so genuine and kind. That really speaks to me. And thank you for your focus on customer service. That is a deal breaker for me. If a brand doesn't care about the customer experience, why would I spend my hard earned money with that company? I am proud to say I use BK Beauty brushes every day and I am officially a Makeup Geek! Love you both! Thank you!

[@lisajmakeup]

Aww thank you so much Suzanne!

[@janhuckabee9610]

I have asked numerous questions from Lisa and her team via DM and/or email and EVERY SINGLE TIME I have received a personal response answer, either from Lisa or one of her Team Members. That is HUGE….and those answers are almost always immediate or in a very timely manner! Chef’s Kiss to BK Beauty 😘👏🏻👏🏻👏🏻

[@koul3709]

Marlena, when I first ordered from MakeupGeek and received a hand-signed note--I almost cried. It really did feel like you were putting the product in my hands yourself, and at the time this was really an uncommon gesture. It really felt like you cared about each and every one of your customers and viewers.

[@ashcraft555]

I love both of your thoughts on customer service. I sent Makeup Geek CS a message last week and had a response from Marlena herself super fast and the question answered right away. It was an awesome response in terms of how my issue was handled and the easy it felt personal. I teach customer service responses professionally and MUG's hit all the points while feeling authentic and focused on me as a consumer of your brand. People do not forget that!

[@shanrshan1]

That was so enjoyable ❤ I’m 1 month shy of 41 yrs old and stuck in bed with the Flu. Thank you both for bringing such quality conversation, wholesome words, honesty, and just FUN girl time! I feel lifted and blessed from watching you two. Like we are all friends. ❤

[@PamelaH_HappyVibes]

My goodness, I love these two wonderful, smart, beautiful women together! Lisa, it is so cool to hear you say that you learned from the artists you trained. That’s why I loved working at the malls in North & South Carolina for Clinique. It didn’t matter which Department Store I went to, I learned something from the people working there. ❤

[@lisajmakeup]

Yes! The best "makeup school" I could have gone to! :)

[@erinwright30]

I love seeing you too ladies together. ❤️ Marlena, It is so hard not to pick at our faces! The magnified mirror is not my friend! At 44, I don’t heal as fast either so totally makes the mark last for a week!

[@nicolebrennan4200]

Super awesome content! As a consumer and person that is customer facing in my job, I totally agree that customer service is EVERYTHING! It shows you take pride which is rare these days. So thanks for your comments around that.

[@janhuckabee9610]

I just watched Lisa’s video with y’all and now I’m here! I use to watch you Marlena, but had never subscribed until now! I don’t wear a lot of makeup now that I’m 70 years young, but I still love watching makeup/product videos/tutorials, and I learn something new everytime I watch one!

[@southern_grammy_wolf]

This is one of my favorite videos in a long time y’all did such a good job together. It was very enjoyable to watch y’all talk about being brand owners.

[@SophiaMemoir]

This is by four the best make up tutorial & chitchat video I have ever watched on KZbin and I follow most of the popular and not so popular channels. You two are clearly so comfortable together, make each other smile & adore each other. Absolutely wonderful and wholesome. ❤

[@shanrshan1]

100% agree!!!!!❤

[@LenaSheppard]

This was so fun. For as long as you've been on youtube, Marlena and owning & building your companies, I am so amazed & happy that you remain genuine, relatable & real, & your success & fame hasn't gotten to your head. You're awesome, and so very beautiful! I appreciate you so, so much !

[@kimsanchez3195]

Just ordered BK brushes last night (Sunday) before seeing this video. This morning I have an email that they shipped! Great customer service. Thank you.

[@cathyhanson5885]

I love to see women supporting other women. I see so many people online not supporting other women and actually being so mean with their comments. As women, if we can’t support each other then who can we support. You guys both are just so great.

[@ProfMary]

Great to see Lisa on your channel, Marlena. How nice of you to share your screen and hear you two talk business. Fascinating to see you both GRWM while discussing business.

[@daphadila]

Marlena, you are so relatable in every way. Many moons ago you were my first KZbinr as well. Your humility is so refreshing. 💓💓💓💓💓💓

[@sheahill3340]

This is the uplifting collab video I needed 😊 Both so genuine and encouraging.

[@emilyr5445]

Loved this!! You can tell its genuine & you both have such a beautiful kindred spirit. Nice & refreshing to see and watch :)

[@mrshedinism]

Omg I loved those 2009 pics, same age as yall and been watching you both foreverrrrrrr

[@skat3486]

You two are great together ❤ so much fun to watch and great advice you both shared!

[@allysonkinard8623]

I can’t wear Nars because they are all too warm!! I keep going to stores and testing…

[@deannaguin8427]

I just had to comment on BK Beauty’s customer service. They are absolutely incredible. I’ve ordered quite a few brushes from them, all of the Angie Hot & Flashy and some of the BK Beauty brushes. Everything went wonderfully. My last order, got lost in the mail, and I was so upset because I was so excited to get them. So I emailed BK Beauty to see if they could find them. The location they were showing was about 1&1/2 hours from me. The problem was they had been there for over a week. Anyway to make it a little shorter, they ended up just resending my brushes. No hassle. I love receiving brushes from them they are packaged so pretty and you truly feel like you are receiving quality products that have been hand packaged. They are all lovely brushes.

[@user-lf5oz9ki8z]

"I like to see good people succeed." YES! That's all of it, right there.

[@karlamarinee]

Love this. It should be a series!

[@MsSavvy9]

Wooo! I don't own EVERY BK Beauty brush, but since I carefully chose the brushes I wanted for my application preferences, I LOVE every brush I've purchased. I think BK also makes it easy to choose the brushes that will work for you. Also, the brushes hold up amazingly over time. There are few non-fude and/or synthetics that I purchase, but I feel confident I will enjoy a BK brush if it is a shape I'm looking to purchase.

[@TMCEH]

As a mom to a 16yr old daughter… this phrase gets me through SO many moments with patience and grace… “Even good kids make bad choices”. No kid is perfect, just like no parent is perfect. Love them through it all and you will come out on the other side.

[@MsSavvy9]

This is my third comment not gonna lie hahahha I am choking back tears after a rough day in corporate retail... I want desperately to leave this job. I started an LLC in textiles and took on projects. My garage was repurposed for my business and then, because of my health, I realized, if i wanted to travel this was my time. I sold my house, bought a vintage camper, and set my 19yo son up in a king suite. I've been traveling for six weeks from Chicago, across the southern states, and I'm on an island in Louisiana. Still this job is soul sucking and I'm thinking about my business even in my dreams... watching this is so motivating.

[@goeshen4359]

You two are fabulous together!!! Hope to see more content from you both!!❤❤❤

[@carriewood-jp4cl]

I literally just wrote Marlena a couple of days ago and asked for exactly this kind of video! I think it could be interesting to have a new Beauty brand owner Interview someone is experienced as Marlena or Lisa. This was an excellent video!

[@carlabrignac9991]

Two of my favorite beauty KZbinrs! Really enjoyed this content Marlena! All the best to you ladies 💜

[@AlejandraLisette]

I love these video. Both of you are amazing. I have loved MUG since day one and Lisa’s brushes are amazing. ❤❤❤

[@sumitahore1064]

Love watching you . Ordered the BK beauty brushes.

[@vtcs1963]

I loved this video. I felt like I was there hanging out with you. And your conversation was so thought-provoking I kept wanting to jump in! I will say one thing about the BK brushes though (I’ve pared myself down to one comment LOL). I watched some other youtuber saying that a particular foundation brush (not yours) was the best she ever used. I was so influenced that I ordered it - it was super expensive and I had to wait for it to come from abroad, I think. Anyway - that brush is meh. Not better or worse than the Sephora and Mac brushes I was previously using. But this 101 foundation brush? OMG. It is literally the best I have ever used. If I had a KZbin channel I would sing your praises! Good luck to both of you. Maybe you can start a series: mature east coast ladies go to visit their sons in TX and we invite them on the channel to do their makeovers!!

[@kmaka]

I love seeing two amazing women sit down together and do their makeup, share tips and their favorite products. Ok so it’s sooo preppy in here! 😂 I follow a middle school teacher on TikTok and he tells all the things middle schoolers are saying and explains what they mean! ❤❤

[@Fanofbeauty01]

Love you both! Such beautiful inside and out ladies! I met Marlena at her pop up shop in NYC and agree Marlena is so down to earth and so incredibly genuine and nice!

[@curlgirl4265]

I have been watching both of your channels for many years. You two are just the most down to earth. lovely, kind and uplifting ladies. I also have been a Makeup Geek and BK Beauty customer and your products have been so impressive. Glad to see you both together in this video. Best to you both ♥

[@jenniferharris5666]

Girl you have saved me. As I have aged my skin has changed and my normal routine isn't working. So glad I found you!❤

[@rebeccafelscia]

Loved you both together. So interesting to watch and know about your backgrounds and challenges. Appreciate the ground works that you’ll did. More to women power ❤🙌

[@liviacadariu8776]

Ladies, you are both amazing ❤my daughter bought for me two BK Beauty brushes as a Christmas present which I have wanted for long time ,they are really good and make a difference applying foundation .

[@JulieNick28]

BK Beauty really does have the best customer service. I enjoyed watching both of your videos. Great collab!

[@ChrisCupcake3]

Luv this! I recently have been seeing the "BK" in backgrounds of different social media videos & didn't realize it was Lisa's brand. Enjoyed this vid!

[@lindabenson1764]

Hi Marlena & Lisa!! I'm so glad you two did this video together -- really enjoyed it. 😊

[@minagica]

The skill it takes to talk while putting on lip colour! 😍😍😍

[@sylviashaw501]

My two best women business owners.. Love you both and thanks for doing this...really nice to see two cool women enjoy each others company...

[@karenscookingkorner]

I cannot tell you how much I LOVED this!!!!!!

[@stephwilkens4974]

I love everything about this - what a fun video!!! Please full together more! You both are so amazing- DONT GIVE UP THE SHIP!

[@inthechairwithcloochy8102]

LOVED this video!! Two amazing women in an industry that can sometimes be quite difficult. XOX From Ireland

[@samantha200]

Love seeing strong female entrepreneurs supporting eachother! Great example for us all.

[@mochacola72]

I just ordered two Nikki brushes yesterday...can't wait to get them.

[@lisajmakeup]

Thank you!! I hope you love them!

[@betsybabf748]

You should be upfront and tell that lab that never gave you time why you refuse to work with them. That is not being petty. That is giving them a needed lesson they may remember the next time before they are disrespectful to a "nobody".

[@sarah_tk421]

Lisa’s comment about customer service is so true. And, from my personal experience, I can say BK Beauty has amazing customer service! I had a defective brush. They responded within an hour and the replacement brush was shipped out the next day. Marlena is right. I’m a loyal BK Beauty, especially after that interaction. Great videos, ladies!

[@AmyLovesMakeup]

Lisa is such a sweetheart ❤ so excited to watch!

[@theoldertwin]

Fun video. Great to watch you two together.

[@libertychic8926]

I love bk brushes especially the complexion brushes! Sigma for eyes and anisa for complexion too!!!! My top faves!

[@user-lf5oz9ki8z]

Marlene, both the Peace Out and the Hero Cosmetics acne patches really work wonders at clearing up those unexpected breakouts. I use them successfully at 53 with menopausal skin, and my son uses them at age 24 with equally impressive results, because we're both pickers too, but that leaves scarring so I'm always looking for an alternative. You're still gorgeous though, pimple or not, and that comes through even without makeup.

[@juri991]

i don't normally watch videos with 2 or more people on YT because it makes me cringe when they talk over each other and you know they try hard to look and sound cooler than the other, this one is different. it is calming like watching a normal conversation between mature people and i finished it till the end! doesn't happen a lot

[@RandyandCyndi]

My two Girls love you both. I love my Makeup Geek stuff my Foundation brushes from both. I don't remember any other eye shadow names other than my Mac or MUG shadows; You Know right??? When I was 16 yrs old my dad owned his own business in Siding and Roofing window replacement, He was in the Yellow Pages. I used to rip out a page with my home number on it and give it to boys LOL

[@Thepw1]

Just got my first BK Beauty 109 brush and I absolutely love it. (101 was out of stock at the time I ordered). Since I have a small face the 109 is perfect. Have now ordered a concealer brush and will probably just break down and order a set instead of piecemeal.😂

[@birgitkraft8525]

Marlena, try Neutrogena Rapid clear gel on breakouts. It helps overnight to have it disappear 🎉really!! ❤

[@EmL-kg5gn]

I love both your eyeshadow looks!!

[@facesbylucy]

I've been mixing mac face & body with the nars light reflecting foundation and it's fabulous!

[@mariachilson5643]

Wonderful video ladies, love watching both of you.

[@candyce6233]

Awesome collab ❤

[@anatodakonzie3376]

Love love BK brushes!!!

[@stephaniejones2605]

So much fun ladies!!

[@judyburdett1222]

Truly enjoyed this video.

[@shanrshan1]

YEEEHAWWWW TEXAS YALL!!!!! ❤❤❤❤ love from Dallas Fort Worth!!!

[@makeupbundaasih407]

Beautiful makeup tutorial ❤❤

[@myndataylor892]

I so loved this video. 😊 I'm an old cosmetic rep in SA TX. 🙃

[@user-bt1oy3sf7q]

Fun and informative. Two questions: For dry olive skin, what's your best foundation recommendation? and what is your best make up brushes recommendation for someone on a tight budget?

[@PetraLilith675]

Best brushes on the market are BK Beauty, Anisa and Rose and Ben brushes. They are far superior to every other brand out there, particularly the 2~ Rose N Ben and BK- if you want to invest in some more expensive yet durable, quality, incredibly soft and unique shapes that form to the face. I am a massive brush collector as so many of us are, and when you can say these beat out the most luxe or well known brands, you know you are on to something exceptional. They are on the pricey side, but you’ll have them for years and years to come, using daily and washing as good as new years later.

[@marceitamartin8279]

Awesome 2 of my favorites

[@eydiewimberly3029]

I received my BK brushes yesterday and love them. Better than Anisa brushes

[@michellewilson1221]

Great video. Love the both of you!

[@audreyso1201]

Thank you Marlena for this vidéo🤩🤩🤩

[@trac6009]

Loved this video ❤

[@nirvana562ful]

Two of my favorite people ❤❤

[@lorilayton2223]

Hi Lisa !! I’m doing my make up ! And found you on UTube ❤ so amazing ❤❤❤

[@stephanieneidl5284]

Perfect duo!!❤

[@MsSylvia45]

I love the both of you sooooooo much!!!!!! ❤❤

[@lisajmakeup]

Thank you! xoxo

[@BrookeAmber007]

I’ll always always love the hot n flashy set. It’s amazing.

[@aoyhan5757]

I just finished watching the video on Lisa's channel! Im so happy to see these 2 videos. It made my day! My 3 absolute favorites are you 2 and Nikki!!! I swear by you guys. Im also enjoying MGA so much ! Im learning so much and meeting so many nice ppl who love beauty too. I have mainly bk brauty brushes! They are the best. I have multiple of my favorites! Thank you both for telling us your stories! Love you both & thanks again for all your help.

[@nancymccormick7567]

Two of my favorite ladies ❤

[@GlowingBeauty]

Love this soooooo much!!!

[@prettyacct]

Wayne Goss has always said tools were important than the products you were using.

[@monrocha1011]

Love video ❤❤❤❤❤❤❤

[@tzoe875]

Two beautiful women playing with makeup! A great way to start a week!

[@makeupbundaasih407]

Selamat pagi beautiful makeup ❤❤❤

[@lalibug8055]

Love this❤

[@CkCmilliemoo]

Whoa! 2 powerhouse women that I love. 💕

[@AriA.81]

Excelent 💄💋 makeup marlena

[@taramatilton706]

Ha, the preppy. Yes, totally relate. I have an 8 yr old, 14 yr old, and 16 yr old... all girls.

[@janhuckabee9610]

I smell a collab 😉😍

[@ravest95]

What make did Lisa use? Didn’t see a list for her?

[@MsGinas]

Marlena how do I get to your website to stop the payment coming out of my account? I'm not getting any emails whatsoever.

[@cheriyost2780]

Same issue here

[@MarlenaStell]

Hi Gina! Have you emailed the [e-mail]? The team can make sure these stop and issue refund. I’m so sorry about that! Do you have an order number or email confirmation so I can look up your account?

[@MsGinas]

@@MarlenaStell no. I never got one hon

[@MarlenaStell]

@@MsGinas ok can you email me at [e-mail] and share your full name so I can see why you got charged without confirmation email? I’ll get this taken care of. Again I am so sorry!

[@lisachubrilo]

Goodness, Lisa looks like Calista Flockhart.

[@leighriley-hj3ei]

Armani luminous silk sticks to my dry patches even after serum moisturiser and sunscreen especially on my chin and advice please

[@EmL-kg5gn]

Do you exfoliate your skin? You can definitely over-exfoliate so please be gentle! Generally speaking twice a week is a good amount to exfoliate. If you use a chemical exfoliant you don’t want to overdo it, to start with choose a gentle product and only use it once a week to see how it goes. Or if you use a physical exfoliant be gentle and don’t scrub too aggressively. That helps me with dry patches!

[@maritorres1455]

I love the both of you equally my advise with the kids is give them the same respect you want the to give to you just because they are little people they deserve the same respect respect us as adults get. I'm speaking from experience my kids and I were talking the other day and my middle child said to his brothers we would not be the teens we are if mom wasn't who she is, I asked him why did he say that, he said because even though we are the little people you have always respected us no matter our age and you never try to be our best friend you have always been my mother but we can talk to you about anything nothing is ever TMI and both his brothers agreed with him they made me cry because it was heart warming to hear my 17 year old say that and have my 16 and 26 year old agree with their brother. I have very wonderful children. All I ever did whit them was love them take care of them made sure we talked about anything no matter how big or small I was always all ears for them but most Important Respect even when they were babies.