Front Load Washer Repair - Not Draining or Spinning - How to Unclog the Drain Pump

[@stevebrien9759]

I have no idea what drives a person to create such helpful videos but I sure am glad for your generosity sharing this info with me. I was really not looking forward to trying to figure out why my washer wouldn't drain. Now I'm confident I can do it. Thank you very much.

[@stevebrien9759]

Ok, finished the job and all worked out well. My washer (Maytag Neptune with glass door) has the pump & boot at the rear of the unit with a large trap door on the rear. Two screws to pop the door off and it's all right there. Still, your video was very helpful and allowed me to make quick work of it. Found that if I moved the machine to doorway to our garage (short distance) I could put a tub behind and below it (garage is a few steps lower than house) and allow the washer to drain through it's hose into the tub. This way the job had little leakage.

[@classicalgas8297]

$$$ 3.3 Million views!😅

[@marshallcourtney7577]

My roommate attempted to wash an old throw rug and clogged everything up. I watched this video up to the point where you said "if you have a front panel, this is your lucky day." I ran to check, it did, and 20 minutes later, we were back up and running it. Thank you!

[@Shrnuf33]

Just did this. The machine made a loud hum but would not drain. This video was a great tutorial. Since the washer didn't have a front panel, I did have to take off the top and entire front panel (there's a youtube video on how); not hard actually. Talk about clogged trap. I removed a folded dollar bill, $1.68 in change, a 5" wide heart shaped fabric decal, a few paper clips, a bobby pin, and a bit of chewed up scotch brite (the final straw, I believe, based on its location). Put it back together and ran a trial load. Bingo! No leaks, machine ran complete cycle. At 73, this girl is strutting.

[@deborahvrtis4428]

I’m getting ready to do this by 61 yrs old self. Hubby is handy but handicapped so it’s very hard for him to do anything anymore. Soooo, I’m gonna try. Gotta bail out the water 1st. Oh joy! Haha! God help me!

[@bluestarkad17]

I did it!!!! there was a bra wire in the propeller...the washer is even quieter than before. was a hassle getting the wire back on the gasket but patience is key! I'm so happy...I saved $250. thank you thank you thank you!!!!

[@Hilo96822]

This 68 year old woman just did this! The hardest part was getting down on the floor. Thanks.

[@465walker]

AWESOME!

[@tinesheamcdaniels4412]

Marjorie Abel to

[@jond5842]

coming from a 70 year old man that sounds kind of sexy

[@veganda9051]

I agree getting on the floor was chore and I'm only 47 :-o Way to go Marjorie!!

[@saintejeannedarc9460]

@@jond5842 Hilarious, both of you!

[@820902970]

Bill--I've blown $200 on a plumber--6 months later--same problem--went last night to buy a new DW. By fluke I tripped over your video. What's that sound??? A set of sheets washing AND spinning. Buddy--you're a lifesaver. One hairclip and a baby washcloth later, and you have me in business!!!!!!!!!!!!!!! Thank you sooooo much

[@GruelMaster]

I just can’t thank you enough man! Hugs!! My husband has suffered two detached retinas so it’s extremely difficult for him to see details especially in dark places. It felt so wonderfully liberating and empowering to be able to take care of this task myself. You are such a good human being for being thoughtful enough to make this video for us. It just makes me want to give everyone a hug. Great vibes. Thank you thank you thank you

[@DISGUYROX]

Hi, Bill I've been in the business for approx 35 years. This washer is why they changed the access to the front so the consumer can clean it out. That said, when I do these, because I've grown to hate spring clamps, I use screw type hose clamps when I am refastening the hoses. It saves time because the spring clamps have an attitude and fight back and spoooiiiing awayyyyy.lol I have to do this tomorrow so, I'm ready with the screw clamps. Nice video. My own appliances are mostly WP and my washer is a top loader. NO electronic controls either.

[@gabrielcaron3413]

I could not get one of the spring clamps back at all! Used screw type clamps after an hour of trying to keep calm.

[@cheryll4440]

Bill I can't thank you enough. This was the only video I watched before attempting to fix my washer. I had gone as far as to pricing washers already. My boyfriend and I thought our washer was toast! Thanks to your step by step instructions and good camera angles and lighting I was able to do this all on my own. My advice to anyone is watch this video because sometimes simple is the way to go. I am still amazed this stopped my washer from working and even more amazed I fixed it. Thanks Bill your video was so great even a girl can do it!!!

[@BillNewberry]

Cheryl L AWESOME! Great Job on your Repair! This makes my day when I read comments like this. Thanks for the Great Comment and Thanks for Watching!

[@stevebull9285]

My wife suggested I search the internet for help and I happened upon your video. I'm sure you saved us some precious $$. Thanks so much!

[@mlg6111]

We REALLY appreciate this video! It fixed our machine which had been messing up for a year. I was waiting it out thinking it was going to need to be replaced when I found your video. My husband had this done and my machine fixed in less than an hour and saved us hundreds! Thank you for taking the time to make this!

[@passatokc7081]

Very good video with clear explanations. The hardest part with any of my DIY repairs is finding the appropriate repair manuals which often don't exist for public consumption. Kudos to you for showing us all how simple (?easy) it is to take of these problem machines when you need a repairman. Saves a ton of money.

[@MinaMay47]

Wonderful video. I am definitely a rookie at any kind of home repair, but with the help of your video i managed to get the nickle out that was completely obstructing the drain hose. You've saved me $250! thank you

[@khowser1433]

You just saved me a bunch of money! I was gonna go buy a washer and dryer set, then I saw your video! I can't believe how much crap was in the catch thingy in the boot! I almost gave up immediately, since 1 of the screws on the front panel seemed to be stripped..but I bought a better screwdriver and was able to remove the screw. It was a little hard for me to get that green clamp to fit over the boot and other thing. But I was able to do it while reminding myself the cost of a new washer would be. My 10 yr old washer drains and spins like it's new again! I was hoping I could show a pic of the crap that was in that thing. I have to admit, I am really proud of myself for attempting and completing the task! Thanks to you!!!

[@rbulwa]

23 coins, a house key and a button, not to mention all the muck completely filling the coin trap. You my friend are a life saver and a pocketbook saver as I was ready to spring for a new $500+ machine. However, can't say I'll go through that again; at 72 years old I just don't have the patience any more. But many thanks along with big hugs for your help. Now to put a load in to see if it's back to normal.

[@BillNewberry]

Awesome Job on your Repair! Was the machine back to normal after you ran it?

[@lashayahines5076]

Robert Bulwa

[@sandylovejoy1083]

monster videos with Amazon Medela

[@pattipcrusha7045]

Lashaya Hines v

[@pattipcrusha7045]

Lashaya Hines

[@superbike6969]

Hey just wanted to thank you!!! I went up through the oval access hole and cleaned out the trap. Probably saved me $100's. Keep up the good work.

[@nolvettoheredia6017]

Thanks bill!!!! youre tutorial fixed my machine,it was clogged,i removed 9 dollars in quaters. thanks again!

[@mlochyska]

Nolvetto Heredia Wow! You practically got paid for doing the job. That is a crazy amount of quarters to find!

[@willytotheme2883]

4 years later and this video still helps out people, thank you!!!😄😄😄😃😃😀😄 my mom called in a guy the first time our washer didn't drained and got charged $70. This time? This time we saved an extra $70. Again, thank you very much for this video!!!

[@laelgilbert5475]

You just saved us a $300 service visit! It was a paper clip in the drain pump.

[@rcole6679]

Repair companies may hate you, but you have made far more people happy and saved them lots of money. Even if someone hires a repair company to do this, they are at least educated enough not to be talked into a new pump or something they may not need. 👍🏻

[@davidpoag4787]

You are an excellent teacher with a patient demeanor answering all the questions I had. Thank you for empowering novices like me. Much appreciated!

[@Loganwehmeyersubifyoueatpoop]

as my My M 😷😴🇻🇨😴🤬 is a good friend of the monster monster under the monster under your bed and the monster under your bed and the monster under your bed and the monster under your bed and the monster under your bed and the monster under your bed and the monster under

[@SickaBooks]

Not to be out done by a 68 year old woman this 63 year old woman also did it. My only problem was the dryer is on top of the washer so I needed help getting that down. Thank you for your video, you saved me a lot of money and broken down time.

[@simranjitcheema8576]

Drain.rlay.autò.matic.machin.

[@McCaille]

thank you for this video! I was able to clean my own out and now it is working great! Found 6 Bobby pins, 3 hair ties, $1.79 in change...then of course dirt and dog hair. It was disgusting but I did it and I couldn't have without this video.

[@leonlynch2384]

Thank you so much for this video!!! I had bought a used 10-year old Kenmore front load washer from my upstairs neighbor and it would not spin or pump. It did not look like something was wrong with the belt or the switch so I searched for some tipps regarding the drain pump. And your video hit it on the nail! My husband did exactly what you said to do - step-by-step - and voila... nails, coins, pins.... The washer now works fine and you saved us a lot of money. Keep up the good job!

[@BillNewberry]

Leon Lynch AWESOME! Now the rule is, he fixed it so he doesn't have to do the laundry, forever! lol Thanks for Watching and Great Job!

[@theblade9024]

Since retiring I work on washers and dryers in my garage, I too struggled to get the boot coin trap out. The hardest part for me is getting the top of the boot back on the machine. There is a special hell for the engineers who design these machines.

[@AubreyPace-t4q]

I cant thank you enough 😂 I’m a 29 year old woman and a single parent who can’t afford a new washer right now and kept getting drain error codes and a humming noise and you made me confident enough to give it a go. I followed all the steps my brackets were a bit different but I toughed through it 😅 cleaned out the propeller part and then felt a wad in the tubing from the tub I got a drain snake and whisked it out because I couldn’t fit a flathead to loosen the tub hose without taking apart the whole machine butttt 2 pairs of panties and 2.00 in quarters later my machine works like new 😮‍💨you’re awesome. ❤ my dad thanks you because he was my next call 🎉😂

[@129jaystreet]

one very very important note. Like everybody else it was very difficult to reconnect the rubber boot to the pump. I spent about 2 hours trying to get it to work. my hands are killing me. Went to the local Ace hardware store to buy a different type of clamp. the kind dude recommended a pair of small channel locks. duh! A small pair of channel locks worked perfectly it held the clamp open around the lip of the boot as I reinserted it onto the pump. problem solved. Use a small pair of channel locks. Thank you for making the video. Also may there be a special place in hell for the GE engineer who designed such a customer unfriendly method of cleaning out the trap. and to think GE makes jet engines. God save us

[@michaelkrishna8359]

vise grip

[@asifazmaizam4829]

I’m working on a Siemens washing machine now. May there be a special place in hell for those engineers from Siemens as well

[@leonardchan1023]

be

[@leonardchan1023]

hi

[@Mr.Riffian]

Amen 🙏🏻

[@DaveTribolet]

I fixed our Miele W3725 front loader by watching this fellow. We had an error display "drain error" and our clothes always came out wet. I removed the panel on the front LHS, unscrewed the plug (it's best to do this when machine is empty) and removed the drain plug and cleared it (pulled out hair clips, 10 cent coin, sticks and fabric) screwed it back in, turned it on and she works perfectly. Saved calling a serviceman and had it fixed in 5 minutes.

[@amyleonard6060]

I’ve never repaired anything in my life. Your video saved my day. I needed help getting the actual plug pulled out but I couldn’t have made it even that far without your help. Thank you so much!

[@tinamcbey3569]

Oh my gosh I haven't even started fixing my machine yet but I am so psyched to have FINALLY found the info I've been looking for after many unfruitful Web searches to find out how to fix my machine! It's been slow spinning, off balance and taking forever to cycle, and I suspected it was a drainage issue since we've had a tech fix it twice in the few years we've owned it, but I wasn't able to be home either time to learn how to fix this on my own (and knowing now to use pliers to get that ring off the boot is so helpful and makes so much sense!) I love a challenge when armed with the right info! I've never before taken the time to comment on a video but it just feels so great knowing I've got the ammo to fix one thing that's been aggravating the heck out of me for months! So here's a BIG, big thank you for a very thorough video. Totally appreciate it. I'm looking forward to this :)

[@BillNewberry]

You sound super motivated to get after that machine! Let me know how you make out!

[@chadnielsen3943]

Thank you so much for posting this! This very clearly helped me work through fixing my own washer, even when it was crammed into a closet that prevented me from tipping it back to work on it! So thank you, thank you, thank you!

[@DarinBeard]

Thank you, Bill. Just successfully cleared out the coin trap and ended up with a pretty large collection of stuff. I made more in change than you, $.99. And a couple of legos. Not to mention the large amount of some sweater or something that was clogging the whole works. Your time to make and post this video, while waiting for passing cars, just saved me a bunch of time and some money. Thumbs up from me.

[@BillNewberry]

Darin Beard F-in cars! lol Thanks for the Great Comment! and Super Awesome Job on your Repair!

[@spearandmagichelmet]

This and your instructions for removing the entire front panel of the Frigidaire turned me into a washer repairman! Twice in the past several months I've cleared out my trap in less than an hour thanks to your great videos. Great video, great explanations. Thank you so much, excellent work!

[@mysticrythm14]

You helped me fix my drain issue on my washer.. We found 7 dollars in coins, a necklace, an eyeglass cleaner, and a couple of nails.. Now it drains so well it overwhelms the plumbing...I'm sure that is another video I will have to watch!! Thank you for your help!

[@gloriafry5314]

Thank you so much for this video. It showed us exactly how to fix our washer. Found coins, an earing, a screw caught in the pump impeller. Cleaned everything out and works like a charm. Thank you, thank you!!!

[@BillNewberry]

Awesome Job! Very nice!

[@akuddawahu9247]

Thank you so much for this video! This video gave me my washer back and it didn't cost me a cent. As a matter of fact, I found more than a few pennies in the coin trap! So I got paid doing this myself!

[@RathofAzureSea]

My dad was about to call the repair man when I found your video. Me and my little brother fixed our washer together. It works now. We didn't have the right tools to disassemble the front. I had to remove the back part and work from there. It was difficult with the horrible angle but we did it. We found 60 cent and baby wipes. I'm going to have a talk with my family about sorting through their baskets before doing laundry. Thank you so much.

[@alanmoore78]

Another washer saved by a great video. Our Amana stopped draining and we thought it was all over. Took off the back cover and pulled the two hoses connecting to the drain pump and hello hair clog! A repairman might have just replaced the pump on account of the nD code on the display but all it needed was a little TLC and the washer is back to normal. Also gave us an excuse to clean out behind the washer and dryer because WOW stuff accumulates there when you're not looking! I found about eight spiral bound notebooks, a new in package dog leash, and a whole unopened container of laundry pods! Thanks, Bill!

[@dmann1115]

So nice to have it explained by a patient, nice guy. Thank you! Not looking forward to taking a whack at it but no man around here, and anyway a lot of men aren't very mechanically minded these days...!

[@UsandEveryoneWeKnow]

I do the repairs in my house, my other half never bothers or is too impatient. Anyone can do it.

[@sarahstuber728]

THANK YOU SO MUCH!!! As a single mom I just bought a used washer and of course a week later it stops working and all I could find were the ones with the little door on the front but of course my washer didn't have that. This video was so perfect and easy and I was able to fix the washer all on my own!! I also found $2.26 and a lot of junk inside the drain pump.

[@32ems]

Thank you so much, Bill! Saved this single mom a lot of money. I nearly had some guys haul my washer out this week.

[@jennyswords6841]

Bill you are awesome! I just bought a Frigidaire Front Loader Washer and Dryer from one of my friends. The laundry was soaking wet after a wash cycle so we had to do a spin cycle to get the excess water out. I knew there was something wrong so I came across your video and I fixed it myself! I found a pair of underwear and tons of black lint and rubber bands stuck in that coin trap! No wonder it wasn't draining properly! Thanks again Bill! Couldn't have done it without your video. Btw if you attempt this yourself do not make the same mistake I did and take the black boot completely off. It took me hours and several attempts to get the clamp back on where the pressure switch is.

[@mlochyska]

Thanks so much for this tutorial! I was able to get my machine draining again by removing a bobby pin from the drain pump!

[@michaelreich5468]

Thank you so much for this video. I followed your directions from another video on taking off the entire panel on an older model. It was not so easy for me since I'm not the most handy but I am thrilled to say after finding a lot of coins, a sock, a bunch of hair ties and even a credit card expiring 4 years ago. My marchine is working and draining great! Again thank you for posting.

[@TheKaintuck]

Great video! I cleared undies(wife's) from the boot, and a 2 inch slimy plug of lint and hairpins that was completely blocking the coin trap, and 43 cents... and a guitar pick. The pick was the only thing that didn't get tossed

[@sammydee71]

Thanks just got done cleaning the trap it was filled with lint and5 inch metal wires and seams to wash spinn and drain fine I JUST SAVED A BUNCH OF MONEY BY WATCHING YOUR VIDEO .. YOUR THE MAN

[@joharryman1320]

I'm glad to know I'm not the only one that has a bit of trouble doing this! I've had to do this half a dozen times, it never seems to get easier. Today I busted blood vessels in both my thumbs because of those freaking spring clamps. Ugh! I came to look up what pliers were best for removing and replacing those stupid things. My front panel doesn't come off but since my arms are smaller than most men's I just take the back panel off and work from the back and the bottom with the washer laying on its front. Thanks! for your video, now I gotta get back in there and win this battle with these clamps so I can get my laundry done!

[@74airiz]

Thank you, Bill! This is not only very helpful, but genuinely fun at the end. Thank for not editing it, shows how much goes into making content like this.

[@ShawnKirk007]

You are awesome! I was able to fix our washer based on your instructions. I have one of the Frigidaire Affinity washers (with the silver control knob and buttons) where I had to remove the entire front panel. It took a little effort and a quickly drawn schematic to keep track of where screws went and where wires plugged in ... but I did it! And yeah... there was a 2008 quarter, a hair tie, a portion of some underwear, hair and just nasty/gritty gunk. Also you are correct... if you remove that 3rd portion of pipe up to the far right (in your video @ 3:47)... holy cow is it insanely hard to get back on! I was fighting with it for about 10 minutes. All in all... you saved us a big repair bill or buying a new washer. So much thanks goes to you and this video!

[@tinfrontcafe3757]

Just cleaned my tenants machine(which is the same one!) there was so much crud in the trap no one wanted the change in there. But after following this videos steps the washer is draining! And better than ever. Thank you

[@horacio094]

You the man Bill!!!! I was so stressed out over this until I saw your great video and fixed it myself . Gracias amigo!

[@jond5842]

between people like this taking the time to teach, youtube for the format, and people willing to learn....we become smarter people and in this scenario got a frigidaire washer and dryer for free and thanks bill fixed for free....SCORE........thanks bill and utube !!!!

[@paultrimble1243]

Thanks for the help, you just saved me a service call! Really appreciate it! Keep up the good work and thanks for the how to video.

[@berneylangrine3830]

thank you for teaching a lot about how to use this method in washing maching by using tdhe way of washer and I really appreciate that were! are real understand.s

[@kikig6221]

It didn't empty out nicely, had to use a flexible cutting board to 'funnel' the water into a bucket, but I was able to empty the trap and found a baby sock, money, a big rag and some other stuff. Thank you so much! I feel so accomplished!:)

[@franktexas1796]

So I'm out of town on a job when the wife calls screaming that the washer wont drain or spin...I tell her honey what do you want me to do I'm 1700 miles away, call the appliance repair man....she then says "I NEED THE WASHER TONIGHT THE KIDS UNIFORMS FOR THE GAME ARE DIRTY!" again I say ..."what do you want me to do...I know nothing about washers....and I'm also 1700 miles away....She calls me some choice words and hangs up....I shrugged my shoulders and got back to work......At around 2am (my time) I get a call from my wife saying ..."I'm so sorry babe I didn't mean to sound so bitchy...I got the washer working"...I'm very surprised and asked her HOW????....She then tells me she found your video and followed the instructions you gave and was able to get the filter cleaned out and everything put back together without any leaks or problems. She did 3 loads after she got it fixed and she says the the machine is running better then ever. I just want to thank you for even taking the time to make this video and also for making it so easy to understand. My wife is not mechanically inclined so if she can do it anyone can do it....You saved me a lot of money and also got my wife to apologize which in my world is priceless. Thank You!!!

[@HeRacesTheSun]

Bravo to your wife for doing it herself, but the first part of your story makes me even more glad I'm single :)

[@josephlink9911]

NICE! lol

[@daddykoether683]

Frank Texas - Hey Frank, First, I noticed your thin blue line across Texas. My husband is a LEO and we live in Texas as well. Stay safe my friend! Now for my comment. I cannot imagine a wife her husband and screaming at him, but that's not for me to judge. On the other hand, Kudos to her for taking control of things and handling the problem. I bet she felt very liberated and proud! My dad, a mechanical engineer, raised me. That being said, I typically only call my husband with a problem AFTER I have the solution and have taken care of it. The last thing he needs is someone nagging him while he's working! I'd think it would deter a man from answering his wife's calls.

[@ms.lafontaine5692]

Frank Texas eventually she wont need you for anything anymore! lol

[@davidcooper5618]

Ms. LaFontaine every man's dream right there.

[@rediviva]

Well this video was everything I needed! We ended up ordering a new drain pump, although I’m still not sure that was necessary - the reason I replaced it was once we got in there we didn't find any blockage or objects, but our impeller wasn’t spinning freely as you showed in the video (although there didn’t seem to be anything stopping it - there WAS some slight resistance). Here’s the thing: the replacement pump was the same! So some pumps might very well NOT have fully-spinning impellers, in case that’s helpful to anyone. Our washer is a 2009 Frigidaire/Electrolux front loader, analog, FTF530FS. And it's working again!!! Thanks for the video!

[@leroydalton173]

I cleaned the wife’s a few years ago. The longest hairiest sock I have ever seen came out! Semper Fi Marine!

[@gailcramer8664]

We watched this and found we were lucky on our LG washer as it had a door and a filter catch that we only had to open and clean out a mess made from the backing that came off a rug and plugged the drain off. Love the LG washer and kudos for making this helpful video.!!!!!!!!Thanks!!!!!!!!!!!!!!

[@whotoinfinity]

Many Thanks, ours was a bit different, (In between the coin trap hose, and pump there was a plastic coin trap). I found that a paint tray liner fit under to catch the water BTW. But most importantly I made $8.43 on the deal! {The job only took 30 min. so I'm claiming $17.00 an hour}. Plus I found my missing rewards card from Auto Zone, and a key neither of us recognized. Thanks again! And my wife says thanks too.

[@BillNewberry]

Awesome Job on your Repair!

[@WeyMama]

Paint tray! Great idea! I was literally reading the comments just to find a suggestion of how to catch all the water. ROFL

[@gregott24]

ZBill, with your help we did it! My husband has a neck injury so he mostly supervised and did the heavy lifting but otherwise with your instructions you saved us hundreds! And right befor vacation too! Thanks our friend! Deb & Greg

[@vivalaleta]

Thank you so much for making this excellent instructional video. It was extremely helpful.

[@leonardoromero6311]

Amigo!!! Thanks a lot! I took the courage to go down deep into the back of the laundry and dismantle the pump and found a small piece blocking it. Excelente!!!

[@omornomusic]

Dude! You just saved me hundreds of dollars. THANK YOU!!

[@BB-zd4fq]

Thanks, Bill. Called our plumber "who doesn't fix appliances". I reckon the problem is in the drain, maybe the drain pump, so went to town using your video. Still working on it, but so far so good. And no harm, no foul if the repair man calls back Monday.

[@seanrodriguez5304]

Thanks for your video. I cleaned out my drain trap like I have done lots of times cause my front loader wouldnt drain but this time it still wouldnt drain. After i watched your video I put my finger in the pump to check if the fan blades spin and found an object trapped inside just like you said might happen. As I type this , my washer is at work washing my stuff.

[@kathleenhaley380]

sean rodriguez p

[@frankwoodbery2473]

Just did this myself and your video was invaluable. I had almost $2.00 in change in the trap, and a garment label jamming the impeller from spinning at all. Biggest pain was dealing with the water going everwhere and all the wet clothes. One super handy tool was a hand pump and bucket for removing all that water from my Speed Queen front loader. Plus a bunch of cleaning towels to mop everthing up. I also used a box fan to dry everything after getting it back together (without the kick panel installed).

[@bobjimenez4464]

thanks for the great video showing exactly how to fix my washing machine. Now my wife will beat me about the head like a Raven protecting her young until I get it done. No fishing this weekend for me.

[@BillNewberry]

+Bob Jimenez You'll have plenty of time to fish!

[@cheriekalel9578]

Thanks to your video, Bill, I did this!!! I am so very happy you took the mystery out of front loading washer repair, and saved me a service call. Loved your blooper scene, as it got me laughing before I began, and kept me in a fun mood while doing this!

[@vanessab276]

So glad I found this video.... Thank you! Our washer is working again!

[@jholmes8360]

Thank you for this video. Husband was all for buying a whole new washing machine until I got him to watch this! Fixed. A 5p was blocking the pump.

[@jimpimmers5387]

If you have a front loader you have to learn to do this. It's not a matter of if the drain pump or boot will get clogged with something it's when. Plus, it's going to happen more than once. It's not very difficult to do just a little frustrating hooking everything back up if you haven't done it before.

[@BillNewberry]

+Jim Pimmers Very True, Very True

[@amyroberts2675]

So true!!!!!

[@taw2tt]

I am so grateful. Saved me from having to hire someone or buy a new washer. The only difference for me is that my pliers were not big enough and I was not strong enough. I used a vice-grip and left it closed, fit around and tightened until able to move. Thank you.

[@smileywarrior1870]

Hey so I have the A 10 code. Did everything as suggested by many also replaced the washer drain pump. Even after doing that, I still have the A 10 error. What else should I be looking at? I also think my previous drain pump might have been good but doesn’t matter now that I got a new one. Any suggestions on how to proceed would be greatly appreciated. Edit: I figured it out. The rubber boot connected to the drum before it connects to the drain pump had a sock in it. Finally have my machine up and running. 😎 Edit: After the drain cycle I still noticed my clothes being a bit wet. I replaced the motor drive belt in my front load washing machine and it solved the issue.

[@joerichmar6041]

I appreciate you sharing your problem solving adventure and following up. No doubt this will help another in need. Thanks!

[@mfzarate]

I happen to have seen this video too late. I had to go to the pain of figuring it out myself. For any newbie, follow the step by step, this description was very crisp and clear. I did learn though, that I just cleaned only the hose, but didn't look before the pump. So, I'll have to take another stab at it. Thanks for the video Bill.

[@MayorHal]

Thank you! This fixed my washer and saved me a lot of $$!

[@berniephillips6923]

Thanks for the help, my wife had me call for service when our washer would not drain & they could not even look at it for 9 days. Your video provided a easy fix, since we appear to have the same washer

[@ivana-veramiletic3309]

Thank you so so so much! I can't wait to tell my dad that I managed to fix the machine all on my own (^^,)

[@thecaybob1]

i cleaned the trap, it started draining for one load then died again, so i came back and figured out how to take the front panel off, for mine you've gotta take the whole machine apart. Got that done, checked the pump and it's broke. Thanks for showing the pump and how to check it. mine was wobbling all over the place and basically wouldn't stop moving. Thank you

[@suedobson5381]

Thanks. I got 0.90 cents. I am an automotive engineer. What a poorly designed Maytag machine. If this was a car, the manufacturing plant would kill me for bad access to the components and difficult assembly. Poor access for no reason, this could be much bigger so that a normal sized human can get their hands into the work space without have to be triple jointed. Stan D.

[@ICanCraftThat1]

thank you thank you thank you for this excellent video. my husband and I fixed our machine tonight using your video. it was making a horrible grinding noise and wouldnt drain. in fact it hasn't drained well for months. coin trap was so clogged. not it runs amaizing. the only difficult part was trying to clamp the boot back onto the pump. took both of us to get it on.

[@hansendesigns]

If you do this, take photos at each step. :) (For easy reassembling)

[@cheriekalel9578]

Thank you for the reminder! Kept me from freaking out, lol.

[@muhammadishaqkhan5501]

, j

[@NewellSuperUser]

Hey this is fantastic - I just fixed a Bosch Nexxt 800 Series Washer following these instructions! The service guy here told me it would cost $180 to come diagnosis it and a minimum parts order of $200 so I should expect at least $400 to $600 service call. it turned out to be a sock clogging the drain catch. I could not figure out how to get this front panel off, but I did get enough pieces of it off to reach the cleanout and follow the steps - thanks very much!!!

[@BillNewberry]

Newell SuperUser Awesome! Imagine how many people pay to have this done by a service guy. I'm glad you saved some money!

[@danielleevans5279]

Where is the video how to properly put it back together??

[@burkesquires]

Here here! This video is great but I am also looking for a video that reassembles everything! :-)

[@julissaemanuelli7799]

Same way you took it out.👈

[@DrzBrah]

Just play the video backwards

[@wjw2962]

Is that a serious question...?

[@loreliferguson9946]

My husband was ready to buy a new washer! I used your video and found a popsicle stick lodged in the pump. Thank you!!

[@garyjordan3181]

Thanks for being here for us who cannot remove and haul the washer 60 miles one way to the shop ( if they will work on it right away so you don't have to make another trip) and pay BIG DOLLARS for an easy fix

[@ProgJazzRocker]

THANK YOU, BILL! Your video saved us a lot of $$$ on getting someone to fix our washing machine or us going out and buying a new one. I searched a lot at different sites that supposedly had solutions. I even looked at the troubleshooting manual for our dryer which was useless in this scenario. This video identified our exact problem and it helped me to know where to look and how to clean out our washer pump. Washer Restored! You are a hero! Thank you so much!

[@MartyBeardFace]

You're a life saver! Took half an hour and it's draining perfectly! Thanks a million for sharing your knowledge!

[@KurtNielsen1]

This video provided spot on instructions that allowed us to repair our GE WSSH300G0WW washer. We found lots of strange junk in the coin trap and caught in the impeller. Once that was cleared the washer has worked perfectly ever since.

[@philhaas4197]

So helpful. I ordered a new drain pump and wasn't aware that there was a drain trap in the hose from the pump to the drum. This was my problem which is now solved!

[@jesusismydefence1073]

Thanks and God bless you richly Sir. I just followed your video to fix my 5kg (FRONT LOADER} LG Washing machine this morning. KEEP UP THE GOOD WORK AND GOD BLESS YOU ONCE AGAIN. REGARD, MRS PINNOCK IN NIGERIA.

[@Solerio]

You Sir, saved the day again. This is the second time your videos helped me get to the root of my appliance problems. First time was a bad thermistor in the freezer, and this time it was that filter basket ($3 in change and half a pound of dog hair). Thanks for helping me out! Eric in San Antonio

[@michaelwaite1623]

Was installing a washer this morning and it would not drain. Checked out the video and fixed it. You wouldn't believe what I found in the rubber catch...a childs ball about 2" in diameter. I was shocked when I stuck my finger in there. Thanks for the video.

[@diane7105]

WOW! Thanks for the info.We live in a rental and the machine came with the house. We were super lucky, we took the front panel off and the coin catcher was right there. We unscrewed it and we are now $12 richer lol a sock, bobby pins, hair elastics and a whole lot of lint. Gross. We put it back together and poured cleaner in and ran it through a clean cycle. YAY it's working awesome!!! Thank you

[@alainrichard4374]

I had put the dogs bed in the wash and the the load would not drain. Thanks to the video I was able to open up the drain pump. The impelar was jamed with sand from the dogs bed. Once I cleaned it out it worked like a charm. Thanks a bunch!

[@dougk3307]

Bill, thank you for this video. Solved my issue of the clothes not spinning dry. Found $1.60 in coins, including a half dollar coin, along with a guitar pick, plastic pieces and a ton of pet hair. I have the exact same machine.

[@deaconsmom2000]

I recall a LONG time ago, you were here at my house for a repair and mentioned your channel. Thanks to you and the ladies in the comments for their inspiration, I tried it and was successful. :D

[@grainnepalmer3560]

Brilliant video. Thank you so much. We have a vintage washer in Spain with no user-facing filter, drain or indeed removable cover for access of anything. Finally, using Stonehenge technology, we turned it upside down and located all the parts shown in the video and found three Kleenex tissues (at least) clogging the pump. It's now working a treat. Thank you so much Bill.

[@sharisamuel245]

Bill, thanks a million. I just cleaned the drain catch thanks to the confidence of purpose that your video gave me. Among other things in it was a plastic doggie poop bag (the main culprit), coins, hair pins and the like. You saved me hundreds of dollars and the inconvenience of having to schedule a service call. It turned out to be a simple repair too, the front lower section tilted out with the help of a screwdriver, then it was just unscrewing the filter. I caught most of the water so it wasn't too much of a mess. Thanks again, you are a good teacher.

[@johnwelshmusic]

Thank you Bill this worked! Our washer wasn't working so I followed the procedure and found an old sock lodged in there right where you said it would be. I put it back together the first time hadn't put the hose tight enough on so it leaked but I just took it back apart tightened the hose clamp properly and now its working no problem and my wife thinks I'm a hero lol

[@franklineebichondo2369]

Awesome! Washer has been down for about 2 months now. I thought it was the electronics and was ready to trash it. This just saved me a ton of cash!