Have a question for our trained team of negotiators? Comment them below for future videos!
@dbultrowicz3 жыл бұрын
Let's assume we're talking to the CEO of a pretty large group. At some point the CEO says - we don't need any support, we have great results, our team knows what they are doing. Everything is top notch. How to respond to such a message in your opinion?
@kit-ja3 жыл бұрын
@@dbultrowicz " so there is nothing at all that could be better"
@dbultrowicz3 жыл бұрын
@@kit-ja love it. It make sense. Let’s assume that the clients answer for this: that’s right. there is noting at all that could be better… how do you see this ?
@kit-ja3 жыл бұрын
@@dbultrowicz depending on the situation I'd probably say in a playful but business like tone " there's always something that can be improved or done better " if they are consistently adamant that there was no need for improvement I might move on, unless I could pinpoint something specific I'd noticed where I knew I could add value. In my view there's always something that can be done better. Black Swan would probably use labeling and empathy at this point
@jk38983 жыл бұрын
@@dbultrowicz seems like there is no room for improvement
@jessebastide3 жыл бұрын
Deference and tactical empathy. Letting out No a little bit at a time. Those are lessons I really appreciate hearing from you, Derek. I keep coming back to these teachings from you and Chris. It’s usually when my internal barometer starts rising because I’m not getting where I want to go. Remembering that No is an option is a way to calm that down. As is creating a No path that’s as acceptable as striking a deal. As Chris has said, It’s hard to negotiate when we hold ourselves hostage. Practicing slowing down to get there faster. You and the team are doing invaluable work. Thank you.
@Julie-ns3vh3 жыл бұрын
Love this! As I’m hearing the late night dj voice I’m realizing that would definitely work with my toddler.. she is 💯 on her way to being a cut-throat negotiator! 😂
@loum10173 жыл бұрын
Thank you. You are so informative. I can't believe that there are not more views. Finally something of substance on KZbin 👍
@nicktrevi29902 жыл бұрын
This is pure gold. Excellent video. Thank you Derek!
@kit-ja3 жыл бұрын
Great concepts and actionable information from the Black Swan team, I'm hooked on this channel
@NelsonConroyRealtor Жыл бұрын
Derek is par with Chris & Brandon ! Beautiful tone & eloquent delivery in his voice. Makes you want to listen
@NegotiationMastery Жыл бұрын
Thank you for those kind words! We deeply appreciate your support. I will let him know what you said.
@777skiiii7 Жыл бұрын
Great and extremely informative video thanks for the value, my negotiation and conversational skills have improved by leaps and bounds since I’ve started consistently studying this content. Keep up the GREAT work 👏🏾
@EktaShah823 жыл бұрын
Seems to me what he's referring to as priming is just more labeling and reflecting, maybe even reformulating/paraphrasing. And what he's talking about conceptually of priming someone is like when we accusation audit (pre emptively label someone).
@posttenebras2812 Жыл бұрын
You guys really are making a difference in the world. Did your Masterclass and at same time I've been delivering aid to Ukraine. Getting vehicles in there through nightmare customs on both Poland and Ukraine sides was made so much easier with tactical empathy. I start by assuming every customs official is a dominating/aggressive type, which they usually are by training, if not always by personality (occasionally one has said sorry afterwards), but deference, mirroring, labeling works even when someone only has basic language skills. I found that an accusation audit is really hard with someone that speaks minimal English. I speak no Ukrainian. Same at military checkpoints when you get close to the frontline. Tactical empathy with the smile and collaborative upbeat voice is nearly always a winner. If not, the deference and DJ voice has always got us through. Thanks so much!
@NegotiationMastery Жыл бұрын
Thank you for those kinds words! We are happy to hear you are having success using the skills!
@paperjawa3 жыл бұрын
Consider compression and limiting for consistent audio levels.
@albongo39493 жыл бұрын
Amazing breakdown thank you
@caenterprisellc69222 жыл бұрын
Negotiating includes being transparent. That includes being honest about my face, what happened and all the parts played.
@michellebroberg14872 жыл бұрын
Excellent video!
@at-last3 жыл бұрын
4:30 5:30 6:40 7:10 8:45 10:05
@eason60013 жыл бұрын
Great video but it seems that Derek doesn’t know what priming is lol
@josuardgonzalesmedia3 жыл бұрын
Please expound
@eason60013 жыл бұрын
You can clearly tell Derek has no idea what priming. He did the classic ‘why don’t you explain it to everyone else’
@keko.45793 жыл бұрын
Are there questions that assist in identifying the type of negotiator quickly?
@antonywagner80793 жыл бұрын
my I ask how do you reply to guy saying no with a pair of knockal duster to the month. yeah saw that happen.
@mrvlhs3 жыл бұрын
Doesn't seem like a good long term strategy. Good for one off deals
@josuardgonzalesmedia3 жыл бұрын
Please elaborate
@jasonleblanc14043 жыл бұрын
Explain what you mean to the group and then I'll answer your question.... Lol
@mohammedobeid76433 жыл бұрын
Priming seems manipulative
@louio7 ай бұрын
Snowflake
@glendonkirkpatrick55108 ай бұрын
I’m
@davidfleischer44073 жыл бұрын
You have it wrong, first you should define what is a cutthroat negotiator.
@flintsparkmedia82193 жыл бұрын
0:14
@davidfleischer44073 жыл бұрын
@@flintsparkmedia8219 “assertive personality type” is not a definition.
@josuardgonzalesmedia3 жыл бұрын
Maybe you haven’t read the book sir?
@Ianbond212 жыл бұрын
I feel like they did. Even had subtitles to it.
@davidfleischer44072 жыл бұрын
@@Ianbond21 ridiculous. Cutthroat is a generic term that does not say anything about the motivation behind an “assertive type”; for example it could be a pathological personality, a bluffer, or even an idiot. By focusing on the externalities without going into the reasons for the behavior you could be setting yourself up. In fact you most likely will be setting yourself up, unless you have read the book.