Bosch Dishwasher Troubleshooting

Bosch SHX6 8E05UC/13
Test 1 0:00 - fill up water basin and start. water is gone. wash cycle bails after about 2 minutes.
Test 2 0:55 - mess with the door magnet. no change
Test 3 2:05 - just press start. no change
Test 4 2:25 - cycle door magnet again. no change. quickly dropped out after about a minute.
Test 5 3:15 - just press start. no change.
Test 6 3:40 - just press start. tried to hold down start to reset. no change.
Test 7 4:10 - remove filter. brushed out the sump basin. reassemble. no change.
Test 8 5:10 - mess with the door magnet again. turned power off. power back on. valve releases in the bottom during power cycle. no change.
Test 9 6:30 - press start button. no change.
Test 10 6:55 - press start button. no change.
Test 11 7:20 - press start button. no change.
Test 12 7:45 - press start button. no change.
Test 13 8:05 - press start button. no change.
Test 14 8:35 - press start button. 14th time is the charm. Runs normally
Problem is that it seems to be a purely random lottery as to whether the machine runs or not. Seems to get stuck on the initial sump pump cycle. And then magically on the 14th try - it works!

[@ColonelJim1]

Thank you so very much for your patience. We watched the entire video, and as soon as you said, "we got it running," I went over and poured some water into the basin and sure enough it worked.Thank you very much for saving me a service call. And as the lady below writes, "how did we know when we purchased a Bosch dishwasher that we would become experts at repairing them. I do have to say, the president of the company in Michigan, is a fair guy and generous. When we got ripped off here in Northern Virginia, he wrote us a check to offset the rip off charge. And we do love this dishwasher, even though it can be a pain in the neck. Thank you again for your video! Jim

[@straight6200]

James Finkle thanks for the comment on this. I'm sad to say that I never published a follow-up video to this. We were eventually able to come up with a comedic way to make this thing work. Basically you close it, listen for the sump pump to run its first cycle. Wait for it. It starts grinding on its second cycle and then you simply open and close the door. And then it just works. The water starts coming in and the cycle finishes. We actually still have this machine installed in our kitchen. It isn't perfect, and it isn't even the best dishwasher I've ever had, but at this point since it's working I'm not going to spend the money to replace it.

[@marcissobadass]

Thanks from yet another Bosch operator! I poured water into the bottom tray and then all of the sudden it woke up and said that it dreamt that it was stuck in the draining cycle and couldn't restart no matter what buttons where pushed. I said you had a bad dream now get back to work.

[@philou12345]

LOL!

[@griffrichards6037]

If the dishwasher can not empty the sump on start up it will skip the wash cycle entirely and the indicator lights will jump from ACTIVE to CLEAN. So first check that the filter and drain are clear of debris. Still not emptying? Pull out the white stopper from the sump so you can check there is nothing jamming the drain or the drain pump impellers. You may have to go underneath and pull the drain pump to inspect (have a towel ready!). Paper, hair, fish bones, and broken glass can work their way past the filter and jam the impeller. If a glass breaks during a wash, always check the baskets, tub bottom and filter for missing pieces.

[@straight6200]

Thanks for the reply. I did eventually come up with the same exact strategy that Heather came up with. Wait for the second sump pump cycle and then open and shut the door. We ended up having some further problems with the machine and invited a tech to come over and help us out. Unfortunately I was out of town when he visited, but I understand that he connected something up and 'reprogrammed it' which in fact did do something positive. I have had to do "the dance" once or twice since but it has been quite consistent since the reprogramming. Terrible machine. I had a very funny exchange by email with another youtuber who has the same model. It is at least some comfort to know that others share the misery of this product. And how about that beeping!!

[@JohnLeeMedia]

Somehow messing around with it as you did, it worked!

[@philou12345]

Same here, thanks!

[@robbhadley1]

I had same problem. Easy fix. I put 1 quart of water into the bottom. Started cycle and it worked. No need to try and start stop it 15 times. The first time I only put 2 cups of water and it didn't work. Then with a full quart. Started right up.

[@straight6200]

Thanks Robb. An even easier fix that has worked for us for years now is to push start. Close the door - listen for the first sump pump cycle (about 10-15s). It stops. sump pump starts again - at that point - open and close the door. Voila. Cycle starts. Works every time. ¯\_(ツ)_/¯

[@sirphilipgreen]

Great video! Fixed the problem

[@patrikisaksson3120]

Same problem here. Reshutting the door always works but have done that about year now 😕 Did you manage to repair it?

[@muriellin]

😊 Thanks for helping out!

[@WesternStatesTrailMuseum]

How did we know when purchasing a Bosch Dishwasher that we would all become experts at repairing them.

[@martinezlinda785]

I am not an expert.. but nowadays youtube has all the 'how to' My Bosch is 7 years old.. and works like a charm. easy to maintain.

[@pathrndz8463]

Does anyone know what E27 mean? I just the dishwasher put in. I have it on 30clean and half cycle.

[@ankazgonjanin7231]

Anyone know what to do if the input valve functions fine but the machine is not starting. The light comes on but no water starts pumping.

[@Lilstumuirhead]

Mine beeps after 3 minutes and stops beep pulses? Anybody have an idea of what that means?

[@dweina1735]

Our dishwasher just broke today after 8 months of buying it!!!

[@bhlql]

We have had this same problem!! What seems to have worked for us...Our console is on the outside. Press start. Wait to hear pump running. open the door when you hear the pump running. reshut the door. Usually after I reshut the door this second time I will hear the water start to flow and then the cycle starts. I've called for repair and their recommendation is to reboot by turning off the breaker. If you have had a better solution I would love to hear it!!

[@lindaimes7452]

I've hated this dishwasher from the moment of my first wash. I should have purchased something much cheaper with a heating element .

[@martinezlinda785]

Not sure what you bought, but mine is 7 years old.. and its awesome.. the others I had, 3-4 years and that's it

[@duramax78]

We bought ours 12 years ago for 1200 it’s shitty Bosch, does anyone know if they got any better.?

[@flatiron53]

Mine has died after 3 years. No power, no anything! My last Bosch appliance.

[@audraforte60]

Whatever is e-11 mean

[@ianw1410]

bought this model 7yrs ago....its garbage.,.....but very quiet! and expensive....won't buy again

[@cal87249]

Y did try like 200 undread times, it to hard understand that is not running? Crazy make me go out of minde! It doesent not fucking work call the repair man! What you fing just doing openand close it gona work?

[@davidogle9247]

Replacing my 2nd Bosch in 8 years for something else this time. Iamanidiot.