WILLIAM HILL EXPOSED

[@BenjaminK123]

Your amazing Caan, thank you for taking the time to help with this and making a video to let people know what there in for who knows they still may pay my winning after this video, ill keep you posted on the final outcome

[@CaanBerryProTrader]

No problem, I hope it gets resolved for you. Just a shame they won't have to pay you for all your time they've wasted. p.s. would ignore the inevitable comments that will end up here about arbing or matched betting... they're likely to be from people within the industry or working at bookies :D

[@jackbaker1921]

@ Crispy Critter Personally, I’d go into a William Hill and have a £50 slow count on a greyhound or 6F Horse race. If they wanna play dirty, no reason a customer can’t make a genuine mistake and ‘misplace’ their wallet 🤷‍♂️🤣

[@AN-fu7or]

only thing i'd say is dont rush to withdraw from new accounts especially after a free bet, having gone through 10+ sets of accounts personally i've learnt the hard way they have a spotlight on new accounts. hope IBAS puts some pressure on them and sorts it out for you, make sure you let WH know in emails/phone calls that you have IBAS looking into the case for you, that usually scares them

[@BenjaminK123]

@@AN-fu7or Yep i have learned from that, now when i do it i deposit all more then i need to so i look like a normal better and i also lay off bets to get the money back into my exchange account instead of withdrawing it...... untill you get fucked over like i have you dont realise you did it wrong lol i stood out as a matched better for sure and thats why they shut me down but even so close my account i dont care at least pay the winnings or at the very least give me my orginal £10 back. Its amazing you can despot money no questions asked but when you win then its a problem i just dont know how that is even legal

[@efrenbata1196]

@@jackbaker1921 people up here do that all the time they have a name the London gang they literally travel to every Ladbrokes in the UK haha

[@OG_Rider]

William Hill deleted.

[@markhogg2552]

I have lost all confidence in the gambling company’s, they have destroyed the mouth that feeds them; i am so grateful for your videos; thank you

[@CaanBerryProTrader]

This comment is bang on the money! They have indeed done this to themselves, and they continue to. They will only care when the money stops. The media is all part of it so the only thing we can do is shout about it so more people know :). Thanks for your viewership and support. Have a great week at Cheltenham on the exchanges if you are!!

[@johnristheanswer]

The hand that feeds them ! Ha.

[@morduky7754]

its not a company when its corporation and corporation is not after your money couse they have enough of it. problem they have is that money they have is dirty and gambling is a good wash machine :) and dont think they are afraid of any law.. back in the day vegas mafia was cheating legit mafia players and if they got caught it would cost them life not a licence and yet they did it.

[@kevinb9830]

As someone who's been matched betting for years I think they're all at it. You aren't allowed to win anywhere.

[@CaanBerryProTrader]

Underrated comment there, Kevin.

[@12345Yeah]

Sounds like a sore loser

[@WotsisFace]

This is the truest comment here

[@MrKarlpotter]

Another excellent, honest and measured video. I'd love to believe that one day, people will look back and wonder how bookmakers were ever allowed to behave the way they do for so long. If that ever happens, I know where I heard it first! That's a pretty big "if" though... Keep up the great work Caan!

[@CaanBerryProTrader]

You and me both! Thanks for leaving a comment. It really has got crazy when a firm is witholding winnings on a £10 deposit 6 weeks after it was placed. Shocking, truly shocking.

[@MrKarlpotter]

@@CaanBerryProTrader that's exactly it- such a disproportionate response. Mind blowing.

[@joestudly9048]

I'm not sure but I think the gaming industry is self regulated, like banks and the food industry

[@CaanBerryProTrader]

@@joestudly9048 Yes pretty much is that way. They buy anyone who goes against the grain (I'm not for sale). Its gone on for far too long!

[@tigerwuuds5341]

I used to gamble a lot 4 years ago when my father in-law was alive I used to take days of work and travel the country and abroad to watch the racing but since he passed away I've lost my spirit 😢 and don't enjoy it anymore and with your insight I'm glad I don't bother at all. What a bunch of cockroaches these firms have become 🖕

[@stephenmaher996]

This is crazy isn’t it. It’s so frustrating. One rule for them and one rule for us. PS. Fair play to you with Profit Rush Caan. Great matched betting site!

[@jamesstewart3681]

Another great video. We need even more exposure of these big bookies doing this to customers

[@CaanBerryProTrader]

I agree, £10 and 6 weeks is a total joke. Feel free to share it about, it needs more exposure and the traditional media certainly isn't going to do it.

[@petesmith8436]

It’s almost like these company’s can track every single consistent winner and ban them….but can’t track, help or ban consistent losers before they’ve lost it all or without them asking….hmmmmmm

[@CaanBerryProTrader]

Mad isn't it, didn't spot the guy depositing £1M or think he was an issue... a tenner however!

[@kimhill6122]

So track the ones that are losers and see what comes out of it then use the results in relationship to one of the losers or certain losers

[@timfletchermusic]

Thanks for sharing my comment on the video mate. Still waiting on that £800plus from hills. Spoke to them on live chat and said my proof of address is out of date by 2 days. I wouldnt mind but I sent it months ago! It was valid when they received it but obviously couldn't be bothered to sort it then said it was out of date. Sky have now taken almost 2 grand in deposits from me and just closed the account. Getting sick of these bookmakers robbing punters.

[@CaanBerryProTrader]

That's shocking, others are asking that I do a follow-up. Maybe I'd include this, that's foul play in my mind.

[@domgiblin4280]

I’ve used William hill for a number of years and never experienced any sort of issues like in this video but I certainly do not feel comfortable carrying on using them after this watch. Thanks for exposing them for how they really are

[@pattysmyth3210]

Just close your account before they shaft you

[@desteliteofficial]

Thank Caan, please keep speaking on these issues!! Big voice I liked & subscribed

[@johnh1252]

Good work Caan. It puts me off bothering to open accounts if that is what happens if you win. Nick Luck has enough work he shouldn't need the bookie money. It only questions his partiality.

[@CaanBerryProTrader]

Sure and it's nothing personal against Nick, he just happened to be one of the bigger names promoting William Hill. Other firms are the same with things like "Road to Cheltenham with Lydia Hislop and Ruby Walsh". None of them are going to starve anytime soon. In fact you see plenty of pics on social media with these guys in Dubai and the like.

[@embuscadochifreinexplicaca5960]

Unfortunately, this is not just a William Hill problem, its a general problem. Even worse if you are playing on a betting website belonging to a company unauthorized by the legislation in your country, because you are playing illegally, so you cant do nothing about it. People do this because they are lured by suposedly better odds, such as the case with 1xbet... Besides, most times, that "free money" is not free at all, as you need to bet an unreasonable amount, such as like 20 times the money you have invested or something crazy like that, so if you bet with the intent of winning free money with a small deposit, you are just being fooled. Of course, the terms of how you can withdraw are not explained in big letters nor when you put the money in, but just when you won a certain bet and you see you have been made a fool, because you cant draw anything 😆

[@raekiesha]

Good video - fair play - you have cast iron / concrete evidence and you have given Nick Luck an opportunity to respond - I think we know how this is going to play out - until William Hill get bad press - nothing is going to happen !

[@CaanBerryProTrader]

I agree, Graham. Until its common knowledge, nothing will change its been going on far too long as it is.

[@raekiesha]

@@CaanBerryProTrader Keep up your good work - you have good traction on this subject if you read the comments section

[@5thdawg917]

When i opened my William hill account, they needed prove of drivers license to see if i was over 18 and i had to e-mail them. But when i opened with Sky Betting i never needed to do that. Seems odd now William hill needed that. I am not a regular gambler, just do it for fun. But for the public, its time to close the accont. Thanka for exposing them

[@WotsisFace]

The exact same thing happened to me, but my win was £37. They wanted a photograph of me holding my photo I.D, and a copy of my bank statement. £37 🙄

[@MrsHouseTakeNewVegas]

Did you ever get your money? I'm in the same boat

[@martinjames5591]

@@MrsHouseTakeNewVegas I won 73 pounds on a bonus, it just dissapeared. Contacted them and they said there was no record of the game even happening.🙁

[@leedsboy64]

The biggest reason punters are reluctant to show there accounts to the betting companys is simply because most punters feel utter contempt for the very people they are betting with They are all a disgrace and have no interest in being sporting or fair This could be the beginning of the end for many of them and it is deserved

[@johnh1252]

The bit about him laying off his bet on the exchanges... William Hill couldn't have known that?

[@AN-fu7or]

knowing how amazon et al monitor you through cookies, you dont think william hill aren't doing the same?

[@johnh1252]

Scary if they are going to those lengths

[@stuartjones1982]

Cookie called isnare. Look it up if you have that on your PC your screwed! I've been shut down before even placing a bet by some firms

[@CaanBerryProTrader]

Could have been cookies, IESnare, or the bets he placed (value or close to).

[@kimhill6122]

No I do I'm messing with you to make it easier on me later on...

[@killianlpc]

I got in for Cheltenham signed up to a good few to only get the free bets. It worked because I got a good few winners over Cheltenham. Again before I could withdraw I then had to send in passport, bank statement, and proof of address bill etc. Yesterday I withdrew all my winnings and they seemed to all go through ok. However, when signing up and lodging there were no checks only when I went to withdraw was proof of identity was required. I won't be using them again it was quick in and out to get the winnings, only thing now is being bombarded with texts and emails to bet on casinos, games, etc! Good work Caan on highlighting this.

[@CaanBerryProTrader]

Good to hear you got your cash!

[@lewisjones7763]

Keep up the good work Caan. Spread the word 👍🏼

[@CaanBerryProTrader]

Couldn't do it without you guys! Make sure you share the video about to get it going, good luck this week at the festival.

[@I_Was_Chrispy_Kreme]

Hey Caan, not sure why KZbin decided to start showing me your videos as I have no interest in gambling, but your channel has peaked my interest in the gambling industry. I hope Crispy gets his winnings, but as an 'outsider' I do find it funny that having paid all that money to acquire a client they would try to do him out of £47 it seems incredibly petty. I get they don't want to pay out.. that's not the business model but surely this would cause a lot of reputational damage, far more than just paying some guy £47?

[@jacobta1]

Chris, they rely on nobody else finding out about this kind of behaviour. I can promise you this isn't an isolated incident

[@CaanBerryProTrader]

@@jacobta1 Certainly not isolated, look at the other comments, and other comments on videos in the exposing series. Certainly no shortage! :)

[@CaanBerryProTrader]

It's not just because of the £47, its because he placed value bets, they know over an extended period he would certainly be a winner - they don't want that. There are thousands like him who make a side income from being a bit smart even on a smaller scale. Instead of fixing their problem, they behave like this because its cheaper. If you went back 5-10 years it was happening on a far smaller scale to people like me but now its become commonplace. Their greed is endless! Hope that explains a bit more.

[@I_Was_Chrispy_Kreme]

@@CaanBerryProTrader Thanks for the reply, so on the one hand their systems are trying to send out offers to entice mug punters in and on the other they know over the long term they would lose if someone is laying the bets off for example on Betfair. I presume this has only become a real issue thanks to the internet as it would be quite difficult to place a bet in one shop, then toddle down the round and place the opposite bet especially given the spreads the bookies would have

[@CaanBerryProTrader]

Yes that's fair, although it's not just about laying bets off, it's if you beat "true value" of the bet. If someone only bets above the line value they always emerge a winner in the long term (it's the opposite of them offering reduced odds). Algorithims highlight people who do this as they will inevitably be winners even if they are unlucky in the shortterm. Those taking bad value, that have addictions etc they roll out the red carpet for, give more free bets as the same algorithims identify them too! In a shop it would be a lot harder yes, although I believe some of the bookies even have algorithims working on peoples handwriting now via a central database to identify them in the shop. It's mad, and nothing to do with them pricing bets and offering a wager.

[@skyhighgaminguk]

Been a pro gambler for almost 20 years now. It's never been this bad before. This is by FAR the worst it's been for this sort of behaviour. I used to get about 10% of my withdrawals refused, it's now around 90% are refused.

[@bhenchordsingh5028]

Hahahahahahahaha pro gambler my bund hahahaahahahhaa u clown u couldn’t box a box of eggs u clown and u call ureself a pro gambler pro gambler my bund u clown boy ure probz in debt and ure wife sleeping with the local bookies manager hahahahaha u clown call ureself pro gambler

[@nixi7688]

My other half is going through this right now. It's been going on for a month. Its like being held to ransom to give your personal information.

[@CaanBerryProTrader]

Written to your MP and the ICO? You should. They are abusing data.

[@arunsd9]

Hi mate. I started matched betting two weeks ago and it's opened my eyes as to what bookies are allowed to get away with. We need to start some sort of movement that ensure losers are gubbed exactly the same way winners are to stop the exploitation. Either gubbing should be illegal OR Winners and Losers are gubbed according to identical criteria where maybe bookmakers make their money on the spread or something. I don't know as I am super new to matched betting. Thanks for the vids

[@CaanBerryProTrader]

Write to your MP. Complain the companies abuse checks.

[@arunsd9]

@@CaanBerryProTrader Cheers pal I genuinely will. Need something big though like a petition or some king of movement for every gambler to send the same letter

[@serbanaurelian4151]

Listen,abuse checks are abuse checks.No one likes them.I have over 2000 accounts opened in a lot of countries.Matched betting is gonna work 1000 years from now.Not to take anything for granted and don t wanna sound like a foe,but at the end of the day,bookies have a bussiness to run.No one likes to lose,especially them.Of course they track down matched bettors and arbers because it s bad for their bussiness.Can t really complain about that,can u? There are people out there who re profiting big time from these offers.Is like going to supermarket and stealing 1 apple/day.They are not gubbing u because they have lost 1 apple,they are gubbing u because u don t give anything back.If everyone steals 1 apple per day,there are going to be 20 tons of apples missing.That is actually bad for them.If it was ur bussiness,what would u do? Me personally,can t blame them.Just move on and take ur affaires somewhere else.Cause we are blaming them everyday, but to be honest,matched betting is a method of profiting without risking.They are gambling companies.What we do,is exactly the opposite.So ,frankly,no one is playing fair.We are actually stealing,and in some cases ,so are they.

[@wemyss21rfc]

Biggest new con with William hill is stat bets like over ten shots on target etc.. they know the average punter always bets on "overs" and they never give you the option for the under and if it lands on exactly ten the bet is not void like other bets. Also this thing they say that results are run by opta stats but there is no way to check these opta stats,had more than a few bets where say flashscore,their own website says there was eleven shots on target,the tv stats or I counted them myself and they class it as a loser saying it was ten shots because opta stats said so but you can't check opta😂also doesn't help the guy in charge off regulating the gambling commission in government doesn't have to declare his financial interests because he is exempt with some government card,the same one nick clegg just got taken of him for getting promoted by metaverse😂

[@ianmarsden8568]

Cheers Caan. It's a very valuable service you are providing. One thought regarding Racing TV survey of 2,000 members. At 2:32 Text says "Worryingly, the survey also found 85% think there is a danger of punters using the unsafe, unregulated black market..." Well if what we have currently is an example of a regulated market, how bad could an unregulated market be? Just a thought.

[@CaanBerryProTrader]

Well at least you might have the chance to win? BGC and Co. are hypocrites anyway, they have no problem sending winners to the black market now do they? Have been doing it for a decade...

[@billmarston916]

black market dont even pay out

[@johnoldroyd5244]

@@billmarston916 Never do the bookies when it suits them

[@SimonpaulcookScook]

It's mad that they are happy to take your money at 1st no questions then you go to cash out and all of a sudden they want loads of your info

[@CaanBerryProTrader]

Click to deposit, entire financial life to withdraw... when it was just a tenner too.

[@xamarex]

countless stories like this, and not just from william hill. ive heard many bad experiences with betfred including myself

[@CaanBerryProTrader]

Yep, all given the nod by the GC. Have you emailed your MP to tell him how they operate?

[@gerardfoley9619]

Thanks for the information ... something happened to me like that with Ladbroke I won on my free bet it wasn't much a 40 pounds but when I tried to withdraw it they were looking for the information which I sent them but they kept coming back saying they wasn't clear enough .... I just gave up in the end ... too much hassle 😪.... bookmakers are making enough without false promises

[@grahambeyer6254]

It seems like William "SHill" have found a way to put an end to Matched Betting.

[@davestewartDWCC]

William Hill and every other bookie love matched betting...they get new customers who lose and when they win they find a way of not paying out so it's win-win for the bookies...Tossers every one of them

[@CaanBerryProTrader]

I believe that happened some time ago when they were paying one of the big services to send people their way, so they could gub them, or so rumour has it anyway :E

[@CaanBerryProTrader]

@@davestewartDWCC Yep and of course they try to forward them onto slots and the like after.

[@davestewartDWCC]

@@CaanBerryProTrader let me guess the guy who owns the company's second name rhythms with awful 😂😂😂

[@paulconey252]

Well done Caan,you are a pure genius for exposing these cartel outfits 👍

[@CaanBerryProTrader]

Well the regulator and those who are charged with keeping them in check certainly aren't.

[@kimhill6122]

Eh doesn't matter charges handed down doesn't matter what you get charged with or nothing like that

[@barryredmond9929]

Great video again Caan. keep exposing these companies.....

[@CaanBerryProTrader]

You keep watching them and I'll keep making them ;)

[@shedboy18]

Fantastic video and I love your others especially the big big wins by punters. My late dad years ago (1960’s) joined William Hill’s new telephone betting operation and won a few quid and phoned another bet. The first bet was not settled but they saw he had winnings to come so took the bet. It won. When he phoned again the balance was zero. The first winner was disqualified and the second bet was not on as no funds!!! We are talking quids not tenners!!!! He closed the account so I and my brothers avoid them.

[@peterramsden3134]

william hill never reply, to mails, they just dont want confrontation

[@magicmike802]

Congrats to 100k subs!!!!

[@CaanBerryProTrader]

🎉thank you! All about the audience :) not me.

[@TonyEnglandUK]

My online account with William Hill was closed by the company with no warning and no wrongdoing by me. When I contacted them and asked them why it was closed, they sent endless dismissive emails saying _"We can't tell you the reason but we hope you enjoyed your time with us, sorry but your account cannot be reopened."_ I objected and contacted an arbitration company, *Resolver,* online to find out what William Hill were doing. After weeks of them refusing to explain and sending dismissive emails, *Resolver* suggested I take it to the *Information Commissioner's Office* and make a legal demand for WH to provide me with the personal information they hold about me. They backtracked dramatically and are now preparing to provide me with all the data and the reason for the account closure and are even apologising for their behaviour. If you're a member of this organisation's website, be warned - you may try and sign in one day and find they've done the same thing with your account. If that happens, feel free to contact me and I'll guide you through how to proceed.

[@mumoff4]

When you took it to the Information Commissioners Office did it cost you anything of was it free ? Thanks

[@hilolottery]

William Hill have gone full rogue in 2022.

[@CaanBerryProTrader]

It used to be the smaller firms that were so bad but the big ones have lowered the ceiling a lot recently.

[@StarCraftEssentials]

Had this recently. My account was around 0 profit/loss as kept having soem wins and soem losses, then I hit a big win of £1800. Proceeded to withdraw it. They immediatly then wanted 4 different selfies, with my ID/card/proof of address. But they are saying they are not breaking GC regulations about delaying withdrawals, as "It has nothing to do with the withdrawal, we are just following our licensing regulations". Waiting for a executive response before I try an ADR.

[@CaanBerryProTrader]

That's exactly what this video is all about. The GC know, they do nothing.

[@montyloads]

I have a William Hill account that I've had for 3/4 years.....I dont use it much now and im thinking about withdrawing the funds...also my pp, coral and 365 accounts...all in profit....My question is will I likely have issues withdrawing my money or is this isolated to new accounts?

[@CaanBerryProTrader]

Not just new accounts. Seems to be those who take value first.

[@WLBarton4466]

William Hill in Las Vegas refuses to pay Sunday's Super Bowl game bettors who have winning tickets.

[@patmcloughlin7896]

Well done caan I think William hill should be investigated as to the scams they are doing to innocent people you can open up an account and deposit money without verifying your account then when you want to withdraw you have to send them all sorts then you win again and they close that account

[@felgate11]

You also say that one's betting account will soon be closed once they have twigged you. I prefer staying under the Radar - Win a Few, Lose a Few!! When the Fun Stops - Stop!!!!!!

[@georgeedwardscott8161]

its the lotto as well, i checked my numbers online and it said id won £5.00 and a free lucky dip. i went to the shop who put my ticket through the machine and was told it wasn't a winner. normally i don't check beforehand as i normally rely on the shop machine and when they say its not a winner they bin it. this time i took back the ticket and checked again as did my friends and it all said id won but the shop wont pay out coz the machine said no. i tried different shops and they all said no, one shop worker said it happens all the time and there's nothing they can do about it. we are being ripped and most people wont realise. same with scratch cards they they are legally selling even when all prises are won. proper rip off

[@Kertisy]

Had the exact same experience with Grosvenor sport. Held £180 of my money for nearly 2 weeks, during these bogus checks.

[@CaanBerryProTrader]

At least you got it back! Some don't.

[@felgate11]

When you Win - Cash some in & Treat yourself!! If you lose, give it a rest - There's Always another day!!

[@hazelife7366]

Got onto a progressive jackpot game once on williamhill The game immediately froze before the wheel could land on a certain progressive pot. I went to live chat and they were useless, kept telling me to load it on different stuff which i tried. Eventually after loads of back and fourth, they even told me I hadn't landed on it, I took photo's etc to prove it. They eventually paid me £70+ which was an impossible amount to win because non of the prizes were of that amount. I kept relentlessly asking them which progressive I landed on to win that amount, zero answer, zero integrity and zero accountability. I'm almost certain I was glitched out because I was set to land on the big 1.

[@isabelgellibrandi7496]

I'm not a gambler, so I'm basically speaking out my ass here. In days gone by, here in Australia there was only the TAB (totalyzer agency board) where people could have a punt, aside from on course. It was owned and run by australian state governments and was obviously, very well regulated. But ever since big business have got their mitts onto the gambling industry here, it has become a complete shitshow. From pokie machines taking pensioners money off them every fortnight, to casinos and bookies being used to launder drug money alongside a billion other dirty secrets of the industry. But hey, now that governments are addicted to the revenue, fuck all chance of any serious reform. It is pretty well known that there is a physiological response to gambling, that in serious cases, is VERY similar to drug addiction. Dodgy, shitty, filthy industry.

[@MadderMel]

Yep ! Same ! My account was restricted also ! And they didn't allow my withdrawal either ! It's strange isn't it ? They only want ID when you're winning !

[@CaanBerryProTrader]

Yep and so many are saying the same. They probably do check some that aren't winning but you defo seem to get bumped to top of the suspended list if you want to withdraw.

[@armandaskukeckas3733]

Yeah, after winning 500£ from 10£ they suspended verified account, deleted all deposit and withdraw methods. Tried to get help but unlucky, account started working again only after losing them. Because withdraw was impossible :)

[@kimhill6122]

Not true..

[@kimhill6122]

You can flip it around with a simple statement or very few words to do so

[@chrisrowe7503]

I worked for Hills and I can tell you a million stories on how they continuously rip customers off. The way they treat their staff is even worse and borderline illegal. Worst company out the lot.

[@Ll999-c2m]

Congratulations on 100,000 subscribers 👏

[@CaanBerryProTrader]

Thank you! I hope you're subbed too, it says you're not :D

[@Ll999-c2m]

I am now 😊

[@matthewhopkins7042]

People discovering gambling is a scam always confuse me. What level of smoothbrained room temp IQ must you need to realise given how filthy rich casinos and gambling houses are and how poor you are that MAAAAYBE they know what they're doing and you don't stand a chance?

[@andrewdutton9505]

I di virtual racing since began . I've e won thousands in past . Now they so corrupt they making all my bets lose . One woman told me all the money I'd backed in last 2 years and all the money won . She told me they know your signature on bet and we put your name slip if you won 100 . She now sacked . I sad they know every horse I'm doing and changing the race when I do big and know it a winner . All my horses I put on in a day up to 25 a lot will win next day or night and day after. Its the same thing every bet I do now they come in the next day . They give me single win every 4 days ti keep me interested . But won't give me anything big . I used to win every day but last 8onths it's completely changed .my horses go in still , but not at time I do them this is at done s I know they know what I'm backing and when and am sure theyl change the race for me to not t win .can easy do it on computer

[@CaanBerryProTrader]

virtual racing is a route to the poor house you can't win long term

[@timlodge8267]

I had the same problem I won money that is still in a suspended account in the end, I said I did not want to have anything else to do with the company.

[@CaanBerryProTrader]

And that's exactly what they want mate, they don't have to pay then.

[@williambesse9686]

William Hill has allowed someone to use my identity to open an account and is refusing to close this account using my name and details. What are my options now?

[@Sam-ej2rm]

My local William hill was the first picture

[@agris321]

Its shame that these big bookies can act like that and theres no real consequence. Its really growing trend as 3-4 years ago it was much more rare. Imo we are already on point where gray area bookies (via agents) are more trusted / less likely giving you problem / easier to get your winnings than these regulated ones. (PS. dont get me wrong, i do mean well known agents and their products not some shady 1xbet and so on).

[@Rob_Smith_golf]

I've got 386 pounds of anteposts they won't let me even see

[@CaanBerryProTrader]

Why won't they let you? what's their reason? You beat their prices? :D

[@Rob_Smith_golf]

@@CaanBerryProTrader I had an account review and I can get back on with them now but wasn't easy ! I guess you have to decide what's the endgame for all this it's not like the gambling comission watches these videos and raises incident to investigate is it

[@jimdeas2711]

Something nearly identical happened to me last year & I just patched it and gave up!!

[@CaanBerryProTrader]

I have had loads of people contact me saying this has happened from a mixture of firms. Not the first time I've heard it about William Hill so it was good to see the proof etc.

[@jimdeas2711]

@@CaanBerryProTrader was Cheltenham last year & tried to withdraw 50 odd quid won off a free bet, they were asking for a mug shot whilst holding a bank statement, never cross a Hills door ever again!!

[@BenjaminK123]

@@jimdeas2711 its crap mate, you could send them your entire life history and there would still be an problem

[@tarmacpolka]

I had a losing account with William Hill shut down. They said I was using too many offers, suggesting this was unfair. When in fact I had never used an offer. They wouldn't even look into it. They were right and I was wrong.

[@CaanBerryProTrader]

Yep, have known of accounts that have been closed with losing, although probably like you they were taking value prices.

[@melissawoodhall5871]

I recently closed my acc with William Hill.. Never had an issue with deposit or big win withdrawals. But one day I had a message saying they had put a deposit limit on my acc. I had won over 2k in previous weeks leading upto this. Was also thinkin of how many times I had won on the promos I would always win on promos. So they docide to tell me I can't afford it anymore and had to prove I could. Even tho I've deposited loads over the yrs. So I closed the acc.

[@rmccube]

They did the same to me…i used the customer chat and managed to get my money out and after that everything went smooth so far

[@voodoochile7581]

Is that the owner of William Hill on the thumb nail?

[@pumakam5687]

This happened to me with WH, after back and forth for 2 weeks demanding slightly different info each time, I went via resolver to get my £20 back which I received 6 weeks later.

[@CaanBerryProTrader]

It's mad though isn't it, 6 weeks, a whole load of paperwork and a 3rd party just to get £20 back that they had no problem taking in the first place.

[@FMdanjy]

Paddy power literally just blocked and closed my account for a 'security reason' and when I got in touch to ask why I was told they cant give me the reason. Id just won on a 7/1 horse from a free bet after laying of the liability from the money back if 2nd, 3rd or 4th. Jokers

[@johnoldroyd5244]

Probably easy to trace with them linked. I take it you were trying to get horse placed for free 10 pound bet.

[@FMdanjy]

@@johnoldroyd5244 nope the 10 was a free bet after a free bet refund after my original bet came 3rf

[@CaanBerryProTrader]

Traders decision, business decision etc all too common.

[@willboa5365]

Im having problems with Williamn Hill ... My double horse acc won ... they did ID and took the bet .. now they are throwing all the rules and regularities ... need to see Bank statements , my P60 and payslip ... Ive emailed the Customer Support ... Im wondering if this might have to go to Court .. they took the bet .. and legal contract .

[@ste9071]

Sorry but I’m on side with William Hills here, and I’ll explain why. They have asked for a statement linked to the card used to make the deposit, and rightly so. The card could be stolen or belong to a third party, which would obviously be a breach of their terms and conditions. By asking to see the transaction in paper or PDF format, linked to the named account holder and his address, isn’t unreasonable in my view. Take for instance the two guys whom stole someone’s bank card, bought a £10 scratch card and won £4m, Camelot absolutely refused to pay them as they couldn’t prove the card was their own as it was indeed stolen. People try to circumvent terms and conditions all the time at online gambling sites, either by changing a digit in their DOB, adding or removing a letter from their name and so forth. By law, winnings online in the UK, must be paid to the original payment method used to deposit. It is therefore reasonable to suggest, that they would want to ensure all is in order and verify the player, otherwise known as (KYC) know your customer, prior to paying out and honouring a winning bet. Just provide the correct Docs, it doesn’t matter what other transactions are on that statement, it is not relevant. They need to ensure that the card used, belongs to the player, is registered to the address documented on the account, and is fully above board and legitimate. Otherwise, people would be setting up accounts in their own name, then using their partner’s bank card and potentially spending/gambling funds that do not belong to said player. William Hill are absolutely correct and IBAS, I’m afraid will take their side 100%, as would the UKGC in this particular instance.

[@CaanBerryProTrader]

Ste, to answer your points - if they want to check the card why don't they do it to EVERYONE and BEFORE they bet? Why do addicts and losers get a free pass? You say it doesn't matter what transactions are on the statement? If you look about you will see many cases where it does matter because the company use this information when its no business of theirs. If you see the video, the docs have been provided, and he's still waiting 6 weeks later and they are ignoring on the deadlock number. The UKGC should NOT be taking their side as they are breaking their own rules. They should only do such checks at opening or before placing a bet.

[@robinhogger1957]

I've been waiting a withdrawal of £950. I had had the account 2 years. I had been told withdrawals had been processed. I've sent everything......still do not have the money. I have said they could and should have asked ages ago. However they still refuse and I have said I refuse to send everything again. They have said the £950 will stay there for the eternity of time. Exactly the same as Crispy but with bigger sums. They also want a bank statement within 3 months yet also showing the WH deposit.....how can I do both?

[@CaanBerryProTrader]

What a nightmare. Might do a follow up on this, ok to use this comment?

[@jec6464]

Do the casinos do this as well? I've heard of casinos in London not paying out modest winnings of £700 without ID. They did not require an ID to play, but they put a freeze on the cash payout without a valid ID.

[@colinreece3452]

I'm late on this video, I too went on WH, I deposited no problem, got a quick email welcoming me and I played a few games of Bingo, I never won. The next day I went to log on and got a popup asking for verification, I asked what that was and as already mentioned it was sending in documents and pictures of myself holding a letter, bank card etc. I got refused, saing one of the corners of the letter wasn't showing, they couldn't read the bank card properly and something else I forget, so did it again and got rejected. I phoned Gambling commision and the guy there I thought must work for WH as he was all for it, saying if you have a problem take it up with them, nothing they can do.I didn't have much in so put it down as a loss. I recently joined another bingo site and in my error they are doing the same, they take your money no probs but again want documents to verify, I have been rejected as one of the pictures was slightly cut off, so sent off again and at the monet not heard anything, I went on Gambling commision's website and they approve of this saying it is lawful, so no chance of them helping you.

[@thevoicezjtj-999]

I won £3000 from ladbrokes for Crystal Palace to finish in the top 10 £1 bet on this bet & a staff member at Ladbrokes wrote the slip out for me. When I went to claim the money apparently I only won £5 I went well not what the odds say. They tried to say I fixed the odds & refused to pay me out I still have that betting slip I kept it & I’ve never been inside Ladbrokes in years.

[@CaanBerryProTrader]

Did you take it to ibas?

[@thevoicezjtj-999]

@@CaanBerryProTrader no I didn’t have a clue what to do I only just found ur channel lately I have messaged u on Instagram though I was going to show u my betting slip and everything. (Aww no my heart got removed when I fixed me spell error lol)

[@CaanBerryProTrader]

I don't use insta really. Send the support email a message with the details if you like and ill get back to you in the coming days.

[@niallg3551]

Mmmm, seen you also had Leicester to finish in the top 4 at odds of 2500/1 the year they won the league. There is no way Crystal Palace would ever be 3000/1 to finish in the top 10. You also claimed that you would never go into Ladbrokes again after they refused to pay your Leicester bet but somehow have this bet on Crystal Palace. Stop coming on here and peddling nonsense.

[@user-tu5ej5lg2c]

Things have changed since i last had a bet, glad i no longer do it.

[@matthewtaylor13]

Found it mate , these companies make my blood boil it’s wrong happened to me at least 20 times contacted the gambling commission and that ibas nothing gets done . Makes me think they are all in on one big scam together along with the government who get 20% tax on all these loses

[@CaanBerryProTrader]

Only thing there that I disagree with is the tax rate, they get far far more than 20% when you consider the flow of money from this.

[@davidfield7810]

Brilliant and informative.

[@CaanBerryProTrader]

Glad you enjoyed it

[@markprior3365]

I was a hills client but treated poorly.i use paddy Power I have to say they have been 100%with me their service has been second to none I can only speak as I find

[@holsy6856]

I’m going through exactly the same thing signed up before they allowed me to deposit asked for Identity and proof of address documents. Sent them In got my free bets one of them won for £77. Next day went to log in and got accounts been closed. Now they want all these selfie pictures with bank accounts cards Id. Asked for dead lock number nothing

[@CaanBerryProTrader]

How long has it been and no deadlock number supplied?

[@holsy6856]

27/02/22 was last email I got asking for more pictures because sending over documents without me holding means they can’t be real documents. Like you’ve said most ppl give up and I’m certainly getting close to this point. At first they point blank said I wouldn’t be getting my funds until I mentioned IBAS and the live chat person said I’ve noted you’ve mentioned IBAS. Complete joke of a bookies as they are all becoming.

[@holsy6856]

As you probably know Novi bet have stopped trading with mansion bet to follow apparently

[@capt.bart.roberts4975]

I've never been a betting man, this is intriguing.

[@user-ot3oj2ni9u]

I currently have a William Hill Issue - had to deposit to withdraw a very small amount of cash. Had to provide documents which I did but they want more. Any advice would be appreciated on how I could proceed. Thank you

[@GusMac6129]

Iv'e never had any problems withdrawn money from free bets from WH. I also got a free £5 bonus for that game show Crazy Time, i think the betting requirements were 50x before it turned into real money, scooped £1800 from it. Although i was asked to I.D. I took it down to my local WH and showed the assistant my DL. Bob's yer uncle. The Mrs got a Chinese and i spent the weekend in the boozer, happy days.

[@Raaselmirza-Begg]

I had an account with William Hill and obviously loose money with them But after your video I will never have a bet with these *******! Thank you sir

[@bigal1278]

They asked me for my info for affordability, I refused and my account got blocked, I'm guessing the only way to get it bk is to send said info in?

[@Yevgenyi1]

Hi love your content 👍 May I ask do you know what’s the best way to expose or in this case help people I have recently realised there’s something fixed wrong with all bookies machines/slots In a past few weeks I can be sure the rules of percentages and everything changed every bonus is absolute rip off and I mean wrong whether is 2 pound stake or 20 p it doesn’t give you more then 10X I know you can’t do anything against scamming and lying slot developers but do you maybe know any big of players platforms so I can maybe try worn people about a complete scam that’s been introduced in the last month Thank you Hope that made sense 👍👍

[@theDane70]

Wow ! They’re acting just like those shady insurance companies were if a customer doesn’t complain they will never get what they paid for...

[@charlescribbs5797]

Another great video Caan. Thanks alot. Cheltenham tomorrow. Any tips for the winners or how to trade the festival on the exchanges?

[@CaanBerryProTrader]

No problem. Yes, focus on turnover at Cheltenham in the final minutes its so fast you can quite easily get money matched on both sides of the book quickly, just manage the position sensibly.

[@dagreenblazer5958]

I read alot of casino forums, where it's more slots players than sports bettors, and these stories are literally 10 a penny, especially for alot of these new crypto casinos or ones with just shitty Curacao licences, etc. AML & KYC were never a big thing 10 years ago, so I wouldn't be surprised if the established bookies/casinos have learnt from these new operators how being suddenly stringent on regulations can make alot of extra profit - I'm sure big bookies probably hate how hot on AML the Govt. has become recently, as they probably happily profit from washing criminal money through their books, but it does now give them a massive new profit stream obstacle that they can place in front of honest players instead. William Hill are at least still touchable by English Law thankfully, though them being able to play multiple regulation cards means it's invariably a hard slog before you can even get to litigation stage - another trick they play which many aren't aware was that if your account gets freezed and you email them too frequently asking for update/resolution, etc then you just risk them further freezing your acct funds because they can state you appear desperate for money & therefore must be more likely suffering a gambling problem - so they can get away with pretending they're protecting your welfare as per Govt. Guidelines AND get more reason to keep your money for longer.

[@CaanBerryProTrader]

Ye theres a channel on YT i seen where the guy was doing slots or something and had a win and he said watch what happens now and low and behold all the checks kicked in.

[@justjones5430]

I'm guessing Trading Standards are about as much use as a rubber spanner in this situation. It's a clear breach of contract. Or is it fraud?

[@iftakharmustafa3008]

Check should be done before they take your money

[@mrsteel9026]

Keep doing what you're doing man.

[@jayjayhussain5579]

Same happened to me with William hill shocking bookmakers

[@shabbird1459]

Ridiculous what the makers are doing. William Hill just lost my business

[@CaanBerryProTrader]

I agree.

[@shauny6851]

I've never personally had a problem with William Hill, had my account for close to 20 years. I had my Ladbrokes account for quite a while too, last month had a very lucky streak on Ladbrokes, over 3 days won close to £900, next day got a email to say I was no longer able to use any bonuses or offers, and when I tried to place a £50 bet on a mainstream football game it was saying maximum stake £2.49 or something ridiculous. Happy to not use again.

[@CaanBerryProTrader]

yes it all starts when you start taking positive expected values their cut you off really quite quickly if you had it for 20 years there's a good chance that you was taking break-even value or poor value overall

[@MadderMel]

Yep ! I tried to withdraw a similar amount ! About £49-50p . ( which was won with my own money , not to do with free bets ) , it was then that they asked me for all sorts of ID . Previously they were so happy taking my money when I was on a very long losing streak !! ( No ID requests then ! )

[@yisun-sin5780]

Guys do you know what gambling is being used for and why it still exists. Because governments and wealthy people are using it for money laundering. William hill was reselled so many times that it's hard to confirm who owns the company. The deal was sealed with approvement from the US government

[@irishbull72]

joined last year for euros promo placed 10 bet and account closed within the hour didnt even get my free bets

[@felgate11]

I only accept the Free bets given from time to time on my existing account - maybe like a loyalty card stamp?? No strings attached (so far)

[@blairarcher8952]

Great video .Yet another example of large corporations scamming the common person being supported by the government and so called regulatory. body's .

[@johnmutiga2046]

They also closed my account claiming that my Identity card is not eligible to verify my account. So I can't access my account, then I ask them...why did they accept my £10 that I deposited to them at first while knowing they will eventually close my account?

[@CaanBerryProTrader]

This is the thing, they are not suposed to do that. Click to deposit, then all this stuff to get money out. It's so wrong!

[@johnmutiga2046]

I opted to be using bet365 coz they are always subjected to their good service

[@epicp9485]

@@johnmutiga2046 are you kenyan bro?

[@tomleach1428]

Nice William hill advert after the video caan 😱

[@CaanBerryProTrader]

...what a mare!

[@markfong4022]

Can you tell me why are bookmakers making their own dividends and s.ps up. What happened to industry pricing? I've been short changed going into the 1000s now. And ignorance is their answer

[@waynegrow4141]

I often listen to William Hill Radio, some good pundits on there although never bet with any fixed odds bookmaker, but now feel morally ambivalent just listening to the service knowing they are promoting the WH sports book.

[@frankbirchmore9436]

Bet victor done exactly same for my mrs had to send bank statement and picture holding up her passport and account was suspended couldnt draw money out .which she did finally got paid out

[@CaanBerryProTrader]

I see Lee Keys had the same with them on twitter.