CALL CENTER | How to Build RAPPORT? | Philippines

[@biancamolinavlogs2389]

Rapport “building/making a connection” with the cx. I use this as my keywords to remember it easily 😊

[@ennayoj301]

Informative. Building rapport is my weakness. Thabj you for the tips.

[@heyGlennE]

happy to help 😀

[@czibearific7425]

you know what I am a newbie CSR and I really find it hard to build a rapport with the cx we had. Thank God I found this video and I will really apply it next time I will have my calls

[@dexpadz]

Kahit di ako call center lods laki ng naitulong mo saken sa pag build ng Rapport 😊

[@angelicaaguilar770]

Hello. It's my first time to watch your KZbin Chanel and find it's quite interesting.

[@adrianheywood3920]

Thank you, I have shared this with my agents

[@heyGlennE]

Thank youuu! i hope this can help 😃

[@mariejanelagazon5172]

This video is so informative good job po thanks for sharing your knowledge 😍

[@heyGlennE]

thank youu 😍

[@heyGlennE]

thank youu 😍

[@joviedjovied7911]

Request for a content about strong way of ending a call please, once that would make the csa have an impact with the customer. thanks

[@jenniferpayne3977]

Thank you! I will be sending to my team!

[@heyGlennE]

thank youuuu po 💖 stay safe ✨

[@ricaanogar4562]

Very helpful talaga mga tutorials mo Sir! 😍

[@heyGlennE]

thank you Rica! stay safe 😘

[@loushiyin708]

Thank you for this! More power to you!

[@zyrravelle9731]

Hey G, thank you for this video. I’m new here on ur channel. And this topic is actually very helpful. Thanks and take care🫶🏼

[@melvinchavez8926]

I will definitely use these.

[@heyGlennE]

thank you 😊

[@lorenzatendido4212]

bakit ngayon ko lang nakita channel mo G? 😅 ang galing mo po. 🥰 salamat sa mga tips.

[@michellesayong828]

Very helpful sir thank you😊

[@heyGlennE]

the pleasure is mine 😀

[@joshtatel]

also try to share your happy moments with costumer example Its very effective also getting there trust

[@minombrekrysbert7762]

Hope you also have a tips for "call framing"

[@jhenmarzellpompabriones2326]

😊😊😊 so nice 👍

[@connielyn2998]

Request content: scenario:cx is asking for credit for international charges cx said he did not use his phone to call to a different country

[@fifivlogs8643]

Hiii sir glenn galing galing! 😍😍

[@heyGlennE]

thank youuuu! stay safe 😘

[@ub851]

Thanks for the tips. However may napansin Lang po ako. You keep on using like for example which is not recommended. If you gonna use for example, it is better to remove "like"

[@pearlanndaiviecandido9609]

Super galing sir 💓

[@heyGlennE]

thank you Daivie 😉

[@angelicaaguilar770]

So may I know if you have a sample on chat support building rapport or positive responses.

[@khentbrentapole3099]

Thanks for the tips

[@heyGlennE]

you're most welcome 😀 stay safe ✨

[@lunoxmain4737]

Hala cute haha

[@connielyn2998]

You’re so good

[@heyGlennE]

salamat po 🙏🏻 stay safe ✨

[@keyfortaleza9783]

Thankyouuuu it helps me a lot.

[@cyrillsola]

This is very helpful

[@heyGlennE]

thank youuu 😊

[@limuelpangdan6228]

Thank you hey...

[@goldthang_]

how do i contact u bro? i would like to be your student about this topic

[@zaykathelena]

Thanks dto

[@heyGlennE]

you're welcome ☺️

[@channeldaine5549]

Well, I want to build connection with you.🤪

[@mariakassandraalawi4397]

♥️

[@heyGlennE]

💖

[@blackgold4924]

Anybody from qualfon Guyana here?

[@lhebsbuenavista6479]

☺😗😘

[@heyGlennE]

thank you 😃