How to Fix Apple CarPlay if it's Not Working (Works in ANY Car)

[@CarsWithSteve]

If you're running the latest 18.1 iOS update and are running into CarPlay issues, one other thing to try is: Go to Settings --> Screen Time --> Content & Privacy Restrictions --> Allowed Apps & Features and make sure that CarPlay is turned on

[@delicialiu421]

OMG I did all the above plus this. My Toyota RAV4 just all the sudden won’t screen sharing (but It’s connected. I can see my recent call. But won’t play music and won’t share screen)

[@Jahnnalee]

@@delicialiu421I did all of the above too and my camera video will glitch even if it’s not recording and if I open up a web browser it just keeps glitching. I have a Honda CRV and tried connecting my iPhone 16 pro to my dad’s ford truck and the same thing happened.

[@sem5397]

@@JahnnaleeI also have a crv …..for now ! 😫😫😫

[@Jahnnalee]

@@sem5397 does your Honda CRV also have the same video glitch on your iPhone when connected to CarPlay?

[@sem5397]

@@Jahnnalee not sure , haven’t played videos on it before

[@SPT5687]

Fantastic video. I do IT support for a living but for the life of me couldn't re-connect wireless CarPlay (I had a 'dumb' car up until recently). In my case, it dropped mid-drive and refused to reconnect. Volkswagen's documentation is poor. Walked away after 30 mins of troubleshooting, and came across this video which lays out steps very clearly. Back up and running on first re-attempt. Much appreciated.

[@CarsWithSteve]

Thanks Sean! I find that most manufacturers are like that. Glad the video helped!

[@erickajackson1338]

Thank you !!!! I wanted to throw my whole car away lol

[@CarsWithSteve]

Haha, you're welcome!

[@sem5397]

I’m about to drive my car into a brick wall , but I’ll try this first 🤞

[@klgriner]

😂😂😂 same!

[@Jahnnalee]

Great video, thanks for doing this! I tried your suggestions and also checked the Allowed Apps you pinned in the comments but my issue still keeps happening. When I open up the built in camera the iPhone 16 pro iOS 18.1 starts flickering and my Honda CRV screen starts flickering and my FM radio starts going in and out. It does not do this in photo mode just video. I’ve tried other third party camera apps with my CarPlay and they work perfectly fine. Also if I open up the Google app the flickering happens again in the car not on screen. I also connected my phone to my dad’s truck and the same thing happened. Do you have any suggestions by chance? 🙏🏻☺️

[@CarsWithSteve]

It seems like some of the latest releases has yet another glitch that Apple didn't catch before the release. A possible fix over and above the ones I've listed.. go to Accessibility --> Vocal Shortcuts Delete any shortcuts that you've created and make sure any Vocal Shortcuts are fully disabled

[@Jahnnalee]

@@CarsWithStevethank you for your reply and time! I just went to Vocal Shortcuts and it says off. Do you think maybe this is a software issue similar to the macro 4k at 24 fps that Apple needed to fix in iOS 18.0.1? I had that macro video glitch on my iPhone 16 pro as well but the update fixed it so that was great however I’ve had this CarPlay video glitch since iOS 18 right when I got my iPhone 16 pro. The odd thing is my iPhone 15 pro works just fine. My friend’s iPhone 16 pro max had the same CarPlay video issue but today the 18.1 fixed it after he did your 2nd suggestion in the video of forget the device. I tried it 3 times on mine because I was so confused as to why it worked on his but not mine. I did contact Apple support (multiple times about this issue) but this is what they said today “Since that issue seems to be connected to CarPlay, the issue might actually more related to that than the Camera.” I’m not sure what else I should try 🤷🏼‍♀️😿

[@CarsWithSteve]

At this point it does sound like it's just another Apple bug. Reach out to support again and submit a bug report if you haven't yet developer.apple.com/forums/thread/712889 If the issue does end up getting solved it would be great to know what the fix was.. and if I come across something else I'll make sure to circle back!

[@Jahnnalee]

@@CarsWithSteve thanks for sending over the link! I clicked on Feedback Assistance and then filled out the Apple Feedback form so hopefully, that is where I was supposed to submit the bug issue. Yes, for sure I will let you know if I figure out a fix and I am glad to hear you will circle back here too! I'm a bit worried Apple doesn't really know about this bug since most people probably don't use video when connected to CarPlay but I sometimes create travel videos with my dogs and cats. I'm not filming while I am driving but I do film as a passenger or when parked. The iPhone 16's sure have had a lot of built-in camera bugs. Thanks again for trying to help, I appreciate it!

[@christinalaplaca6166]

Hi! Got this car (2018 Kia optima) new to me. Android auto is the only thing available on the dash, no matter what I do. Did all the steps (with and without the right cable), and I’m still at a loss. Any tips?

[@CarsWithSteve]

Not all trim levels of the 2018 Optima had support for apple carplay.. but if yours does have it, make sure that you have it enabled in Connectivity Settings --> Apple CarPlay Curious as well, which iPhone are you using?

[@laurenr-k3s]

Any thoughts on why Car Play would work but just won't read text messages out loud (all settings for sounds are correct and it DOES work in a different car). I have no problem in the car I normally use but I'm borrowing someone else's and that one feature of Car Play does not work in the other car. Thanks!

[@CarsWithSteve]

It could be the settings in that other car. The volume for CarPlay or text message could be muted 🤔

[@laurenr-k3s]

Thanks-I’ll definitely check again from inside the car-I have to be missing something -I can hear music on Spotify and books on Libby, but texts just will not read out loud (and I can’t use Siri to send them either) when it’s plugged in. It’s just odd that I have no issues on my normal car!

[@CarsWithSteve]

Curious.. what's the car that you're driving that's giving you problems? Make/model

[@laurenr-k3s]

⁠@@CarsWithStevethanks so much-it’s a Honda Accord. I usually have no problems in my Nissan!

[@glennclarke9442]

I saw that you have on your phone the Santa Fe. Can you show the first option in that vehicle.?

[@CarsWithSteve]

Here's a full walkthrough of that screen! The reboot is closer to the end --> kzbin.info/www/bejne/i4XcYmycrbBlosU

[@gregsatusky49]

This resolved my CarPlay issues with a Lexus TX550h

[@CarsWithSteve]

Glad it helped!

[@thewurzells]

Super helpful. It was the charging vs. data/charging cable issue for me! 🎉

[@CarsWithSteve]

Nice, always good to hear when it's a simple fix

[@kentwallace5148]

Thanks a million sir. You solved my issue. I was using the wrong USB cable. Charging cable instead of a data cable. Thanks!!

[@CarsWithSteve]

You're welcome!

[@Stevemc452]

Same!

[@anthonyjohnson8041]

Hey I recently installed an aftermarket Apple CarPlay system in my 2013 ford mustang and I have no sound at all and won’t let me control my AC. Any suggestions?

[@CarsWithSteve]

Sounds like it's either a wiring or module issue if things aren't working.. Have someone else check out the install to make sure wires weren't crossed but the unit may not be compatible if things aren't working properly

[@JK-ob1xx]

I have a wireless car play it connects and works with the maps but when im driving it suddenly just goes into a sort of ''parking'' mode even though there is no reverse camera aswell as it disconnects and then when it eventually does connect if i was following a route on google maps it says ''reconnected'' any idea on how to fix a problem like this?

[@CarsWithSteve]

What car are you driving? Year, make and model.. Are you using the factory screen or an aftermarket deck?

[@miriqms]

I have a Honda civic 2025 and I just got the new iPhone 16. My wireless car play worked great with my previous iPhone 11. Now with the iPhone 16 it only connects to Bluetooth. The only way I can connect to CarPlay is to connect the cable. I tried all your steps and forget device on the car and phone but it’ll still not connect to CarPlay wirelessly. Any other tips?

[@CarsWithSteve]

Did you try out the additional step in the pinned comment of this video for iPhone 15/16 on iOS 18?

[@sk8souldier]

Did you try rebooting your car entertainment unit as well? press and hold all 3 buttons on the left side for 5 seconds and it should give you an option to reboot. this also didn't work for me but I read somewhere else this worked for a lot of people.

[@oscarsaenzsegura]

In my case when I update the IOS 18.1.1 the CarPlay indicates that cant find the GPS. I cant use Maps or Waze, could you help me 🙏🏼 I have a Ford Territory 2022

[@CarsWithSteve]

One thing to try is to reset your phone's network settings... Are you using a VPN on your phone?

[@oscarsaenzsegura]

Im not using VPN and I already reset the phones network 😢

[@CarsWithSteve]

Few more things to try... 1. Location services --> Privacy & Security --> Location Services (make sure it's on) 2. Privacy & Security --> (select the app you're having problems with) --> make sure Precise Location is toggled on 3. Settings → General → Transfer or Reset iPhone then tap Reset → Reset Location and Privacy A few people in forums have fixed theirs by using a USB connection instead of wireless...

[@bobos69100]

Myn stopt working after update iphone to 18.1, it stil dos work with cable

[@CarsWithSteve]

Go to Settings --> Screen Time --> Content & Privacy Restrictions --> Allowed Apps & Features and make sure that CarPlay is turned on

[@drwmedia]

Worked for me. I had tried all those steps but not in the specific order you mentioned. That’s what ended up “cracking the code” and getting it working again. Thank you!

[@CarsWithSteve]

Nice! At least it worked for you eventually

[@christinalavey11]

I have 2025 Chevy Trax RS and an iPhone SE that’s brand new I know has a huge problem connecting to CarPlay. Do you have any suggestions?

[@CarsWithSteve]

If nothing in this video worked there are really only 3 other options for the Trax.. 1. Try a few start/stop cycles, turning the car on and off a few times 2. Soft reboot the screen by pressing and holding the phone button on the steering wheel for 10-15 seconds 3. Book it in for a screen replacement. I came across a forum post a few months back where some Trax owners have had connectivity issues with their screen and the only fix was to have the dealer replace the whole screen

[@christinalavey11]

@@CarsWithSteve Thank you so much. I’m gonna call Mike dealership tomorrow and see if they can have my screen replaced.

[@CarsWithSteve]

Of course! Honestly.. even if it does start working for you, once they start running into problems it'll become a regular headache. Just keep bugging the dealer for a warranty claim replacement

[@JanelRiley-j7l]

Ugh I had a 12 pro max Audi tt2017. Car play worked fine now I have apple 16 plus it’s not working

[@CarsWithSteve]

Did you try doing the extra step from the pinned comment?

[@KimSimpson-e5n]

You are amazing.... I tried everything except rebooting the infotainment system... Thank you so much!

[@CarsWithSteve]

Thanks Kim, good to know one of the options worked!

[@Shavonna85]

STEVE I LOVE YOU SO MUCH. THANK YOU THANK YOU THANK YOU. YOUR VIDEO IS THE ONLY VIDEO THAT HELP ME FIX THIS PROBLEM ❤❤❤

[@CarsWithSteve]

HAHA, you're welcome!

[@brianmurphy7384]

Will this work if iphone is currently connecting but not communicating with gps/maps correctly? I have a ‘24 mustang and iphone 13

[@CarsWithSteve]

Your iPhone is not letting you use maps on the phone properly or the screen in your Mustang isn't displaying maps correctly?

[@brianmurphy7384]

@@CarsWithStevethe screen on the car does not display the correct location of the vehicle, it think is the best way i can describe it. The “arrow” will not keep up with the location correctly. My wife’s Samsung works fine with car. My iphone works fine in my ford truck. Its very weird Hard to trouble shoot too because i need to drive for some minutes for the gps to begin to misbehave

[@CarsWithSteve]

That is really weird. I've had that happen occasionally in Google Maps on my phone and a phone reboot solves it.. but if it's phone maps acting up that'll be an issue with the phone and not with the car's system

[@FarlaeJ]

I have a 2024 RAV4 hybrid and this happens almost every time I use CarPlay. Toyota dealer said to wait for a maps update on my phone but the maps works perfect when not using Apple car play.

[@brianmurphy7384]

@@FarlaeJ with the new iPhone ios update from a week ago it’s all fixed

[@thabisilemacoba9840]

Hi Steve, i have Iphone 15 pro, my car play used to work on my car. Out of nowhere it stopped. BMW even thought it was a radio, which they replaced and it still did not work . Initially i didnot have the latest software when it stopped, now am on version 18, it still will not work. What is strange is that my phone work on other cars and that other phones work in my car.

[@CarsWithSteve]

Does it work if you plug in over USB? There's an extra step you can try for people on iOS 18, check out the pinned comment in this video to see if that does it for you.

[@taylorgriffin9385]

Same exact phone and problem for me on my 21 F150

[@Inprogrezz]

I have just installed the elite car box 3.0 and got it to work okay until a day later i was driving and the you tube just cut off. I went back in and it was loading you tube then cut right back off. I noticed that it was kind of warm so I let it cool down. turned the car off went in the store came back and I have not been able to boot it up in my car since. The box still lights up. also I have just paid for my cars wifi which was working just fine but nothing since yesterday. Any insight on that issue would be grateful ! Thanks In advance!

[@CarsWithSteve]

That's going to be the box itself giving you trouble.. I haven't recommended an streaming box yet because I haven't found one that works consistently. You can try a screen reboot but you'll probably have to contact the manufacturer to either diagnose or get a replacement unit

[@EthanTwoEagles]

For my 2024 Chevy Silverado 1500 trucks Apple car play, says it’s connected but it doesn’t let us go into the actual Apple CarPlay

[@CarsWithSteve]

Have you tried a screen reboot? Press and hold the end call button on the steering wheel fro 10-15 seconds until the screen goes blank and turns back on

[@nyasiacantfly]

Just did this to my K5 and it worked :)

[@CarsWithSteve]

Awesome!

[@xsilentcagg25x11]

I have a 15 Pro and people can't hear me when I am using wired CarPlay do you know how I can fix this.

[@CarsWithSteve]

That's a weird one! Does it work ok when you're connected over wireless CarPlay or just over bluetooth?

[@xsilentcagg25x11]

@@CarsWithSteve it works fine over Bluetooth but when I connect to wired it won’t work

[@JaneenComer]

Can you just come over and help me? I am trying all of these things, and they are not working. 2018 Hyundai Tuscon, IPhone 15 Pro. I just saw that there is a ISO update on my phone. Could that be the issue?

[@CarsWithSteve]

If only it was that easy :P There's an extra step for people who are on iOS 18! Check out the pinned comment on this video

[@Qwalsius]

I’ve tried everything but go to the dealership. I’m on an iPhone 16 pro and the cable is data transfer capable. It works with our 13pro usb to lightning so it’s not the port and my phone firmware is up to date 18.1 and 18.2

[@CarsWithSteve]

Have you tied the extra step in the pinned comment for iPhone 15/16 on the latest version of iOS?

[@bh2o]

VPN USAGE!!! My personal connection issue simply boiled down to one singular issue, VPN usage; when connecting iPhone to car, temporarily disable your VPN through its own app (in app), (NOT iPHONE VPN setting in SETTINGS). Once your device displays successfully on your vehicles screen, simply toggle your VPN back on (in app) and you’re good to go! I know, a pain, but it works. I only managed to figured this out after countless hours of troubleshooting - not giving up! I believe Apple will hopefully rectify this in a future patch, as many users are encountering these similar issues on a myriad of different vehicle models and makes. Good luck 😊

[@CarsWithSteve]

Oh interesting! Never thought about the VPN side of things that that makes sense. When I make an updated version of this video I'll make sure to point that out!

[@360-s2q]

Bro i Love Uuuuuuuuuuuu I almost got rid of my cable (from apple store) because i thought it is the cable. it was my VPN! Thank you so much

[@tiffcow924]

Thank you for this lifesaving tip!

[@tiffanikable]

2021 Honda Accord I tried all suggestions and mine will not connect wirelessly.

[@CarsWithSteve]

Have you tried doing a screen reboot? And check out the pinned comment in this video.. there's an additional step for people that are using iPhone 15/16 on iOS 18

[@tiffanikable]

@@CarsWithSteve Hello, yes I tried the screen reboot and I made sure CarPlay is on under privacy and content restrictions. I also connected to WiFi to see if I needed an update but it said my unit is up to date.

[@CarsWithSteve]

Curious.. has it ever connected over wireless? I know for the 2018-2022 models, there was a wireless CarPlay option available but it was a dealer installed option and would be a wired connection otherwise..

[@tiffanikable]

@@CarsWithSteve sorry for a late reply. Things got busy for the holiday. I took my car to Honda, thankfully everything works now including the Honda link app.

[@tracyt2115]

Thank you. Your suggestions worked!

[@CarsWithSteve]

You're welcome!

[@Canyouhandleme]

Hold down call button on wheel for wireless connection. Just found that info. Hope it helps someone.

[@CarsWithSteve]

What car are you in that lets you do that?

[@Canyouhandleme]

@@CarsWithSteve 18 Chevy Cruze LT

[@CarsWithSteve]

cool, didn't know you could do that

[@rigocardenas5410]

Ok ima try this next time. I just bought my 2024 mustang and wanted to trade it in because sound wasn’t working.

[@CarsWithSteve]

Hopefully it works for you!

[@azismail8192]

Absolute nightmare on my 2024 Audi A5. Some days it works perfectly but then others it’s so frustrating. My iphone 16 pro just wont connect to Apple Car Play now.. Weird as the toggle for carplay is on. Music plays through the speakers and navigation works but just no apple carplay. I was able to use Waze and Audi Google Navigation simultaneously but now they cancel each other out😢

[@CarsWithSteve]

Did you try doing the extra step I have as a pinned comment in this video for iPhone 15/16 on iOS 18?

[@azismail8192]

@@CarsWithSteveomg..my restrictions were off. Ive toggled it on and will try apple car play later on.. Any idea why Waze and Audi MMI google maps won’t work simultaneously? I use waze for Speed cameras as thr built in google maps in Audi don’t come with any…

[@azismail8192]

@@CarsWithSteve STEVE!! You absolute beauty!! Thank you so much!! Followed your pinned post and everything is working! Both waze and google maps running simultaneously in my Audi!!

[@CarsWithSteve]

Haha that's awesome!! I use Waze all the time too.. a way better system than most factory options

[@azismail8192]

@@CarsWithSteve Im in the Uk and Waze app shows me all the gatso and mobile cameras on my travels. Only issue is, is that I can’t use Waze in the main screen on the dash. It can only be used on the centre screen if that makes sense. Hence why i set the route on Audi Google Maps in dash display and Waze on the middle screen.

[@deshonmarinejr2668]

I just got a used subaru forester and the apple car play button is greyed out on the entertainment screen. I have tried so many tricks but can’t get it to activate the button

[@CarsWithSteve]

Have you tried both a soft reboot and factory reset? Are you plugged into USB and have you tried replacing the USB cable with one that supports data transfer?

[@pistoll1968]

I have been having issues with my 2023 Toyota Tacoma for the past 3 months. When i bought the truck i had Carplay/Maps. A month after i got WIfi in teh truck via AT&T and that when maps stopped working. Watchign this video and reading comments has me checkign other things. Walked out to my vihicle to run through them an the GF took it! Haha Guess ill find out later if any of this stuff worked.

[@CarsWithSteve]

Haha always the way it happens! These tips should help out and there's a pinned comment for people who have iPhone 14-16 with iOS 18 with an additional step to try

[@bcizle1]

I have a 2022 Tahoe LT I was wireless for years now it won’t work unless I plug my phone in I have forgot the device in the truck and on my phone and reconnected as well as checked my settings and it still won’t work unless I plug my phone in

[@CarsWithSteve]

Did you make sure to remove the car connection from Settings --> General --> CarPlay? Try pressing and holding the end call button on your steering wheel for 10-15 seconds until the screen goes black

[@christinamorrison5608]

I can’t get CarPlay to work on my AiNavi system. I just upgraded my radio and I’m having major issues

[@CarsWithSteve]

I have a pinned comment on this video for people using iPhone 15/16 on iOS 18.. check that out and see if it fixes it. Are you trying to connect wirelessly or wired through the screen you're using?

[@susanhall9216]

Thank you for this! We have done everything possible and the recommendations here but it’s still not working! What’s weird is that older versions work fine- the salesman iPhone 11 and my husband 6 works/ but the service manager iPhone 15 did not work. I almost bought a new phone but the T-Mobile salesman’s phone did not work either . I have a 12. All updates done. So weird

[@CarsWithSteve]

Curious, which car do you have? Does it have both USB-A and USB-C ports?

[@susanhall9216]

@@CarsWithSteve Genesis Gv70 - regular USB not a C and not wireless

[@CarsWithSteve]

The phone update was going to be the next recommendation but if that's been done already.. so odd that didn't fix it. You're using the data USB port and not the charge port right? edit: are both wifi and bluetooth enabled on your phone as well?

[@susanhall9216]

@@CarsWithSteve yes brand new cable - the service manager confirmed it was a data cable 😢- so disappointed because I spent so much on this car and they won’t honor any repairs - they basically are saying it’s a Apple problem

[@CarsWithSteve]

If it's just one phone that won't connect it's definitely a phone issue. Is your GV70 showing on your phone's settings under Settings --> General --> CarPlay?

[@q.anderson-cy5et]

You are a godsend

[@CarsWithSteve]

Haha thanks!

[@lesflaming7334]

I used to have Carplay on my phone and in my vehicle. Something got lost, but now I can't find the Carplay I used to have (the green Carplay icon). Other apps from the Apple apps store get into all kinds of things related to tracking info on the car. How can I get back to the green Carplay icon?

[@CarsWithSteve]

What car do you have?

[@lesflaming7334]

@@CarsWithSteve I have a 2018 Honda CRV

[@CarsWithSteve]

Have you tried a screen reboot? Press and hold the radio power button for 5-10 seconds. If that doesn't work, try working through the phone delete/re-add recommended in this video.. and if that doesn't do it you might have to do a full factory reset which will remove all existing settings or replace the USB cable with one that supports data transfer

[@lesflaming7334]

@@CarsWithSteve Thank you. I'll give those a try. I think the screen reboot may be what I need. Thanks again.

[@lesflaming7334]

The screen reboot did the trick. Thank you very much!

[@WonderWoman248]

Thanks! These steps usually works. Today while traveling up north Our iPhones , 2023 Kia Sportage & 2022 Kia Sorento both timed out and kept reconnecting and dropping screen projection for Apple Maps / directions. We only heard Siris Apple Maps directions audio which was our saving grace direction wise! 🚗 🗺️ We are connected but only through handsfree audio We still have no visual Thanks anyway! 🏆

[@CarsWithSteve]

So odd that a reboot and the other steps didn't work for you. Did you try the full screen reset by press the little pinhole reset button next to the volume rocker?

[@WonderWoman248]

@@CarsWithSteve Okay problem solved, Our iPhones did not auto update to iOS 18! We are now on IOS 18 and the visual map is now showing on our lcd display in both KIAs

[@WonderWoman248]

@@CarsWithSteve Also the wifi tab was needed this time to connect to Kia’s apple carplay? Previously on iOS 17 it said to disconnect disable wifi That is so weird to us.

[@CarsWithSteve]

Odd that it just needed a phone update to work. Thanks for circling back in case people run into the same issue! Wireless CarPlay and Android auto work over wifi and not bluetooth.. Definitely caught me off guard at first as well

[@sg3113]

Wow thanks a lot for this

[@CarsWithSteve]

You're welcome!

[@hannahschmitt8442]

Thank you! Your tips were a lifesaver!

[@CarsWithSteve]

You're welcome!

[@mewgi_]

I have a ford mustang 2022 and it stopped working for my iPhone

[@CarsWithSteve]

Did you follow all the steps in this video? Pressing the volume power button and right seek to reboot the screen... replacing the USB cable?

[@k.d.8924]

I installed an aftermarket carplay unit in my 2013 RAM, I plugged my phone into the usb line, it connected up and worked fine, then it lost the connection, and I can't get it to reconnect.

[@CarsWithSteve]

Have you tried to reboot the aftermarket unit or is there a way to factory reset it? If the cable is older it could just need to be replaced too...

[@k.d.8924]

@@CarsWithSteve So it seems like the problem was with the connecting app in the software bundle. I forgot the device on my phone, reset factory defaults on the radio, and then had to re-authorize the app that connects to the phone. Back in business now. Thanks for your help.

[@CarsWithSteve]

Sweet, glad you figured it out

[@TAaron-fq5vf]

Oh my word it worked, I held the power button and the right seek button till it shut off, and it came on and worked

[@CarsWithSteve]

nice!

[@stevev9885]

Mate!! Awesome tips first one did it for me. Thanks. I have an MG 4 rental spent 2 days trying to get this working. My apply iPhone is on 18.1.1 iOS. The reset of infotainment system (hold home button on MG) did it! Have a great one!

[@CarsWithSteve]

Awesome, glad that worked! Enjoy the ride!

[@dimekristina]

My Carplay wont connect to the car (susuki baleno 2019), when I touch the name of my car in the Carplay menu, it just keeps “loading” but nothing else happens 😭

[@CarsWithSteve]

Have you tried a screen reboot and replacing the USB cable?

[@touchlinemum]

No I still can’t get any iPhone to connect to my Nissan Qashqai 2019 N Connecta. I can’t forget the car on any phone because nothing shows up, just a whirring donut. I’ve tried using a brand new Apple cable, still nothing.

[@CarsWithSteve]

Are you using an iPhone 14-16 on iOS 18? There's a pinned comment that goes over an additional step to try to get it to work. Has the phone ever connected or is it a new car to you?

[@IlROYIl]

Mine won’t connect Bluetooth will but not the CarPlay it’ll just keep spinning

[@CarsWithSteve]

What car do you have and what phone are you using?

[@sillyname9876543]

@@CarsWithSteve same problem 2024 Hyundai. Has been working fine, then stopped. ISO 17.6.1

[@shippadventures]

@@sillyname9876543 I have the same problem since IOS 17.6.1

[@grindergaming541]

Same I’ve got an Audi a3 2024

[@grindergaming541]

It connects with a wire but not wirelessly when it previously did

[@Morese56]

I’m having a hell of a time reconnecting to my 2013 mini clubman. It will not connect with Bluetooth.

[@CarsWithSteve]

Have you tried a soft reboot by pressing and holding the volume power button for 10-20 seconds? If you've tried other options in this video only other thing I could recommend to try is to pull the battery or perform a full screen factory reset

[@addiewilcox7084]

Still not working for me. I called GM and Apple with no resolution. This is after the 18.1.1 update. Suggestions? I’ve reset all phone setting, reset the infotainment to factory settings, new cable, forgot device. Apple and GM checked everything and it states it’s in working condition. I’m thinking about restoring to a previous back up iOS.

[@CarsWithSteve]

Have you tried the extra step in the pinned comment?

[@addiewilcox7084]

Mannnn I thought it was fixed. It was actually off completely. But, it just froze on me. This is what it’s been doing. It will connect (no issues connecting) then it will freeze and reboot. It continues this cycle.

[@CarsWithSteve]

Really odd.. what GM car are you driving? I've been in a few where CarPlay and Android Auto don't work at all and it requires a full screen replacement

[@addiewilcox7084]

Apple pushed a new update yesterday and it fixed the issue. Now I have 5000 new data cables lol. I’m in a 2019 Camaro 2SS with an iPhone 15 pro. Prior to the update, I tested on my son’s iPhone 11 and it worked perfectly. Then I saw the update fix, pushed that and it’s been working great since. Appreciate your video and commenting to help me troubleshoot!

[@CarsWithSteve]

Well that's good to know! Hilarious about the cables though haha. Glad you were able to figure it out and thanks for the heads up in case other people run into the same problem!

[@rickaldrich1841]

wife and i both got new iphone 16 pro max phones and we both have aftermarket radios kenwood and Pioneers and been using carplay flawlessly for about 3 years with our older 13 pro max phones but now fast forward and apple decides to screw us previous phone owners on the cable connection. with these new phones neither will connect via wired carplay even with new data/charging cables. so i will be trying your suggestions tomorrow first thing. SWish me luck.

[@CarsWithSteve]

There is a workaround I've seen for some people.. Get a USB-c to USB-a adapter and then hook up through the USB-a port instead!

[@Lorimbc]

2025 NX 350 H. I have apple play. I can receive texts but can't send them. Siri just cuts off. I'm not sure how to fix it. Apple C.S. can't help.

[@CarsWithSteve]

Have you tried following the steps to re-connect the phone or soft reboot that I covered in this video? It could be a bug with the software, I've seen some forum posts of people having the same issue that was eventually solved with a newer iOS update. Make sure you report the issue to Apple because it's happened to people with various cars, iPhones and iOS versions in the past

[@xandramaelanuzo4527]

My Hyundai Creta 2023 plays music but when you press on Apple Carplay, it’s saying “Phone Not Responding”

[@CarsWithSteve]

Have you connected over blueooth or USB? Most Hyundai cars need a USB connection for CarPlay but will stream audio over bluetooth no problem. If you're connected over USB you can try a soft screen reboot following this video: kzbin.info/www/bejne/mpmXpGiOgcx2o68

[@MannyOG]

Try restarting your phone as well worked for me

[@CarsWithSteve]

Thanks for pointing that out!

[@alefarias5423]

I’ve tried everything, I have a peugeot 208 2022 and iphone 15pro, nothing works…

[@CarsWithSteve]

Did you try the extra step in the pinned comment for iPhone 15/16 on iOS 18?

[@anoop0987]

My Mercedes GLB (2022) has a wired connection for Apple Carplay. It worked fine for almost all times until recently when I started getting error “car play cannot be connected” I tried everything i could 1) changed cable 2) updated my IoS 3) forgot my car on carplay and connected again 4) restarted my car, restarted my iphone both 5) cleaned the usb-type C port in the car Yet nothing works! I have no clue what to do now

[@CarsWithSteve]

2 things.. have you tried the additional step in the pinned comment of the video? If you're using an iPhone 15/16, get a USB-c to USB-a adapter, then plug into a USB-a data port instead

[@Stevemc452]

Son of a b…..! I didn’t realize I needed a different usb. Got a new phone, so needed usb a to usb c. I had a charger on hand that I thought would work, but would not connect to CarPlay. Ordering one with Data transfer now. Hopefully that solves. Thanks for the information!

[@CarsWithSteve]

Haha, it's always the simple things! Hopefully that does it for you

[@Natalie-yf9ib]

thank youuu

[@CarsWithSteve]

You're welcome!

[@user-zq4fe8kr2i]

THANK YOUUU

[@CarsWithSteve]

anytime!

[@leslielizarraga6569]

I’ve done all of these steps, but my car (2019 Honda Civic Hatchback) keeps saying “ When safe, please confirm that your smartphone is connected to the USB port which has a smartphone icon on the lid” even though I am connected and my phone is charging. I’ve reset my phone network settings, rebooted my system, bought multiple different cables, toggled all the settings options- I’m at a loss.

[@CarsWithSteve]

What model iPhone are you using and what iOS version are you on?

[@leslielizarraga6569]

@@CarsWithSteve 15 Pro Max, IOS 18. This is also the 2nd phone I’ve owned that hasn’t worked- I’ve also had others try to connect and it won’t. I’m honestly thinking it may be an issue with wiring/the vehicle itself?

[@CarsWithSteve]

Check out the pinned comment on the video.. Go to Settings --> Screen Time --> Content & Privacy Restrictions --> Allowed Apps & Features and make sure that CarPlay is turned on

[@RebeccaVanCleave-o2d]

I picked up a 2022 Mitsubishi Outlander rental two days ago and it just would NOT connect to CarPlay (going to have the car 2+ weeks, so…). I had all the iPhone settings correct. The car linked my phone via Bluetooth so I could hear my music, receive calls, hear my Waze, etc. but I could not get the CarPlay screen. Car rental company was of no help. I had deleted all the previous users, but had not reset the car to factory settings. I tried to do the audio system reset, but the steering controls didn’t do anything…so, I took a risk and hit ‘reset vehicle to factory setting’, and that’s all it took. I plugged my XR in via the USB C cord (it showed using the USB 1 plug which is the USB C), and CarPlay popped right up on the screen. 🎉 I haven’t tried going back through the Bluetooth connection to see if that will work, but I don’t really care. My regular SUV needs the plug, so I’m fine to keep using it that way! Appreciate all your tips. I probably wouldn’t have had the guts to hit reset without your video. 😉

[@CarsWithSteve]

So many things, but at least the reset finally did it! I prefer USB CarPlay anyways so that I get a solid charge without having to worry about the phone overheating using a wireless charge pad

[@PrimAromas]

Didn’t work for me:/ 15 pro max - 2014 Peugeot 208

[@CarsWithSteve]

Did you try the additional step for iPhone 15s in the pinned comment of the video?

[@msheights]

Didn’t work for me!! 😭😭😭 I accidentally hit no to accept CarPlay and since then I can’t connect.. everyone else can but me. I’m about ready to reset my phone and really trying not to

[@CarsWithSteve]

Have you tried removing the phone from both the bluetooth screen and Settings --> General --> CarPlay? Do that, then restart your phone. Do a soft reboot on your car's infotainment screen and then reconnect

[@Inprogrezz]

Oh I forgot...I have a samsung z-fold 4 phone, I cant seem to find carplay on it...I do have Android Auto on it.

[@CarsWithSteve]

Ah.. you won't have CarPlay on a Samsung phone.. just Android Auto. CarPlay is an apple exclusive setup

[@moreme40]

I love Apple Car Play, but it doesn’t seem to be the most stable app in the world. Two separate vehicles occasionally have the same connection issues

[@CarsWithSteve]

What kind of connection issues as you running into? Using wired or wireless? What cars are you in?

[@moreme40]

@@CarsWithSteve, I recently traded in a Corolla that would occasionally go silent while a song was playing. I just unplugged and back in and it would correct. I just got into. Nissan Frontier that simply stopped connecting to the Car Play even when pressing that button on the vehicle screen. I went into phone settings and hit “forget vehicle”. I reconnected and it seemed to fix the issue. Both were wired connections

[@CarsWithSteve]

Odd.. I noticed a connection issue in the Altima when I had in a few months back but it only happened once and it stopped when I unplugged and plugged the cable back in. I'm in the Frontier in a few weeks so I'll see if I run into the same issue. I think it has something to do with the old Nissan system interface though because CarPlay works great across most makes and models I review

[@aneitaedwards9658]

Doesn't work for me

[@CarsWithSteve]

What phone do you have and what car are you in?

[@pokedad26]

Nothing has worked. CarPlay doesn’t even show up on my phones CarPlay menu anymore

[@CarsWithSteve]

That's definitely a phone issue and not a car infotainment issue. It sounds like your phone has a bug from the latest update... You can try rolling back to a previous release but reach out to Apple support, ideally starting a bug ticket

[@wesfoulds47]

Crashes my car play and this did not work

[@CarsWithSteve]

Crashes CarPlay? That's a new one. What car are you driving? Year/model, and what phone are you using?

[@wesfoulds47]

@@CarsWithSteve 2019 Camaro iPhone 12 Pro Max

[@CarsWithSteve]

Ah.. that's a common Chevy issue. I hear from Trax and Equinox owners every now and then that they have problems connecting to CarPlay or Android Auto. You can try a soft reboot by pressing and holding the call hangup button for 5-10 seconds. If you've tried everything else in this video and the reboot doesn't work it's the actual infotainment screen itself that's the problem so you'd need to have it taken in for service. The fix in the Chevy world with constant CarPlay and Android Auto issues is usually for the whole screen to be replaced

[@wesfoulds47]

@@CarsWithSteve it makes it reboot every 5 sec

[@wesfoulds47]

@@CarsWithSteve that did not reset it

[@shanewaller6191]

None work…. 2023 Honda according to hybrid

[@CarsWithSteve]

Did you try the extra step that’s in the pinned comment?

[@yurbitchash2867]

I love you so much thank you thank youuuuuu omg 🥲♥️

[@CarsWithSteve]

Haha you're welcome!