Hidden cameras catch HVAC scam in action (Marketplace)

We’re teaming up with Go Public to expose deceptive sales tactics being used to suck people into unfair HVAC contracts, years after some provincial governments banned door-to-door sales.
To read more: cbc.ca/1.6313723
#CBCMarketplace #HVAC #Contracts
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[@CBCNews]

Watch the latest update to our HVAC investigation:

[@breakingtoys3542]

I am a general Contractor, because of these scammers, the public is losing trust in all of us. Thank you for showing the truth.

[@rafaelsanson3124]

These type of reporters do a GREAT service to the people. Thanks for doing this

[@user-uj6sc7ls9y]

My uncle has suffered from dementia for over twenty years. About five years ago Green Ontario took advantage of his confused state and put in one of their water heaters. Just prior to the pandemic his ability to care for himself took a dramatic turn for the worse, and he had to be put in a care home. My mother has Power of Attorney, and the house in in her care.

[@claraanne8415]

As an HVAC tech, it’s companies like this that make us all look bad. NEVER rent a furnace, or any other appliance. You’re getting ripped off. You’re better off to go to your bank and get a loan or line of credit. I feel so bad for these people.

[@dwayneharris3874]

Putting a lien on someone's house without them knowing it is just wrong, and the law needs to be changed. These guys are just parasites.

[@JonBoyLongNutz]

As an hvac tech I always show customers what is wrong with their units. It's how they know you arent scamming them and it's how ya keep customers around.

[@missanthrope5433]

My mind is literally blown 🤯 HOW is this happening? I feel so incredibly bad for the trusting people that got swindled. I hope there’s a class action suit against these disgusting companies. Terrible.

[@isophieroseberry]

THIS is journalism and what it should be.

[@pritesh0117]

I LOVE the idea of public shaming, especially if you’re scamming people! But, what’s more frustrating is that government NOT stepping up to solve the issue.

[@Tyler-cf8jl]

Been an hvac tech for a decade now, also a licensed contractor. I've heard some pretty terrible things these shady companies have done. I always tell people even if they don't go with me, to do thorough research into the company they do go with, and things to watch out for.

[@kevinstenger4334]

Bingo! The lady hit the nail on the head when she said now she has a suspicion of anyone selling anything. That should be anyone’s perception of salespeople. The unfortunate reality is that most sales people are deceptive to some degree. You can’t go wrong by assuming they are trying to rip you off, even if they’re not.

[@dovan4092]

How is this guy Axil and people like him not in prison?

[@WaningGibbous]

Scammers need to be held accountable and punishments need to be extreme to deter scammers. People need to be on alert always...scammers are everywhere!

[@boilerman2540]

I have been doing hvac work for almost 30 years whenever I find an issue I always bring the homeowner and physically show them the problem and explain it as it is their decision what they would like to do, I only offer guidance and advice I have even talked people over the phone on how to solve minor problems

[@zosiamatias3556]

I’m so glad I seen this , some person was coming here today! Thank you !

[@SeeSaw99]

This "lien" loophole should already have been fixed after the first few complaints. The fact that this is still happening suggests to me that politicians want it to stay in place

[@EthosAtheos]

I'm in the USA and this story was shocking for several reasons. First I am astounded that CAN laws don't protect consumers from these rental agreements. Second I have never seen someone rent their HVAC equipment. That just sounds so alien to me. Then to secure the loan with someone's house without paperwork is amazing. This is the type of stuff I expect from my government not yours.

[@sabrinababbina1311]

Hi from Ohio 🇺🇸 ...appriciate all the work this news crew puts into actually helping people solve problems/scams....it's a good reminder to us all...people like this are out there, and if it wasn't for news crews like this, they might never get caught

[@briand.1694]

Hint: Don't rent appliances for your home! Do your research and buy them outright or find an institution that fill finance the items.