Funeral home sales tactics: Hidden camera investigation (Marketplace)

[@samaitken5819]

a casket being comfortable that's only good if I am having quick nap not if I am dead

[@seanmartin6773]

I was thinking the same thing.What a crock!

[@katewizer2736]

That's exactly what I was thinking.

[@lucious890]

Same 😣

[@johnleebass]

😂 Screw that! Bury me in my garden!

[@painkillerjones6232]

I want memory foam!!!

[@shvdblvckworldwide5216]

Why does a casket needs to be comfortable?? 😂😂

[@ThreePhaseHigh]

For a Vampire of course.👹⚰️

[@shvdblvckworldwide5216]

ThreePhaseHigh didn’t take that into consideration 😂😂😂

[@ThreePhaseHigh]

No donations for school supplies or to the food pantry I already pay through the nose for that stuff is called Taxes.☹️

[@thatguy9211-q8o]

@Anne Liesveld Nice!,....I said the same. Cremate me scatter me , done.

[@colleenklatush3317]

I thought that too🤔🤔 I say hey what do mean so they comfortable?? I love to hear there answer ??

[@Panchirito.gaming]

Salesman: Do you want a casket with built-in wifi?

[@jdouce6074]

Lol

[@jdouce6074]

Ironically theres an episode of Smoking Guns/Worlds Dumbest (inventions) and there was a casket with built in surround sound speakers and music selector. No bs

[@philosopher1a]

lol

[@randyporter3491]

Pedro Flores And a high-speed USB port ?

[@perladelao]

Bluetooth speakers and unlimited data

[@Thea_the_aries]

This is like the funeral home version of how to catch a predator😂😂😂😂😂

[@corderrogriffiths8768]

Lmaoooo

[@lucious890]

😂😂

[@salm6331]

Why don't you sit slnext to that coffin ove there

[@obscured9414]

Have a seat ..just have a seat right over there.. Just have a seat next to that casket.

[@obscured9414]

Funny thing is when i was reading this comment..the guy said ,"have a seat right there". Lol

[@FretlessMayhem]

When selecting the casket for my father, the guy told me that with some of the less expensive models, “sometimes the handles can break off”. I didn’t know it was a common sales tactic, and was stunned. I reflexively replied “uh...then why do you stock it?”, which caught him off guard, and he had no answer for it.

[@FretlessMayhem]

I was so unnerved at the possibility of the handle I was going to be holding while bringing my father’s body to his grave breaking off, and him tumbling out, that I googled it later, finding out it’s a common lie these people tell grieving families to get them to buy more expensive caskets. Kind of a horrible way to go about it, in my opinion.

[@zonzogonzo1427]

I always tell my wife to just dig a hole. Total cost $15-20 for shovel.

[@timoshi119]

Right,dig a hole,throw me in,done.

[@dalegribble6813]

Home funerals are legal in most states. No need to spend 20 grand on a ridiculous funeral

[@jerrylafever6549]

l love the Ocean and have spent a large part of my enjoying it. l'm a sailor and a fisherman. After all the fish, lobster, shrimp, etc., l've enjoyed, l wand to give back. Take my body and dump it near a reef. Nature will take care of it. Who knows, you may eat some of the seafood my body nourished.

[@sharongill9837]

@@jerrylafever6549 that's me giving up fish 😱😵😬

[@zonzogonzo1427]

Or......feed me to the lions at the zoo. I know i know SHARON I "cant do that". Jesus H Christ women!!

[@cgass0109]

NEVER GO TO CORPORATE FUNERAL HOMES!!! DIGNITY MEMORIAL IN THE US ARE SCAMMERS!! ALWAYS GO TO FAMILY OWNED FUNERAL HOMES!!

[@Atite_Lometen]

GGALLIN - good luck with that, a lot of this family own funeral homes were being bought out by the yanks in bulk, the baby boomer business, I bet they had mark on their calenders

[@PP-vf1kx]

GGALLIN ...Buddha be praised!

[@jimmorgan6819]

how the corporations got such a strong hold in the Funeral Industry was due to families picking out the biggest and best sign the contract and then end up not paying, the family gets to a point where they can not afford to carry all that money on the books and the corps come in and offer huge amounts of money plus they get to keep their jobs. Only now they have to collect the money BEFORE the service time can be set. So when a family needs to know up front they will be expected to write a check, pull out the plastic or hand over insurance policies. or best of all stack up the cash. So all of this is two fold, families not paying and to be a nice guy the funeral director did not push to get his money.

[@robertm2000]

Go to you local memorial society!! Their ethics are MUCH clearer, carefully followed, and CHEAPER than "funeral homes" that are run by "businessmen!"

[@crazy32people55]

They screw you, too!

[@cschell76]

Stubberfield in Powell River was wonderful during our time of loss. No sales tactics but the gentleman took great love in helping grieving families lay loved ones bodies to rest. Nothing but praise for his kind treatment.

[@raymondbassford6134]

I’m a funeral director, and I worked for SCI, and I was never told, or taught to up-sell a casket. The families I served were free to select, or bring in from an outside vendor, a casket of their choosing.

[@johnnypruitt2305]

Just this week I witnessed a funeral being planned that started at $6,200 but the next day after going to the funeral home it turns into $8,000

[@erdvilla]

There should be an environmental law made to make basic wood or wood conglomerate caskets. And then one could rent the outer ornate metal one just for the service; and once you are put on the ground only the inner casket would be buried. Making decomposition more natural and complete, leaving just the bones after a couple of years. And saving a lot of money to the family left.

[@mksabourinable]

Formaldehyde (what's used in embalming) is also a major environmental polluter. So like.... Even if the casket decomposes, the body won't decompose properly, and when it finally starts to, it'll pollute the ground.

[@alexisgold-perez930]

So true

[@arnoldjack7956]

That's why I want to just be thrown in the woods

[@bobstone1746]

Some funeral homes.do use rental caskets. Mostly for cremation services. If your getting cremated there is no need to buy a 7000 casket so some funeral homes have one they use as a rental for their services.

[@bobstone1746]

As to the leaking embalming fluid.....during the embalming process the excess fluid as well as all the fluid drained from the body goes down the drain so it is only treated however your used bath water gets treated anyway. So i guess its no big deal if it leaches into the ground.

[@lunaandproud]

I saw a caskett on Craigslist for $70.

[@bendover2150]

You can order one from Walmart too 🙊

[@rs832]

"gently used, one owner"

[@briannotafan3368]

you can buy a casket direct from bates a black split or full for 575.00

[@briannotafan3368]

check costco & wall mart i know a guy who can embalm off the books for 50.00

[@edgarrett8822]

Roman Luna, wow! You really dug up a great deal!

[@justaguy4real]

he says "for dignity, something nice and comfortable" bahahahhaaa a dead person needs comfort lolol

[@kennsaunders1690]

I work in Funeral Services and always give the family what they wish for. Never, never prey on emotions or up sell. Make it as affordable as possible, and provide the best service regardless of who the family is.

[@PP-vf1kx]

Kenn ...you’re in the wrong business!

[@teelynn9424]

No your in the perfect t business. It's always in demand and having recently laid my Mother to rest we did go with a smaller, more personal yet loving funeral director. 👍

[@hangthatman750]

your a good person ...one of the few

[@jerrylafever6549]

I worked in a funeral home for about a year and one thing that opened my eyes if the reason they don't post prices is because they price them by the ability of the family to pay.

[@hangthatman750]

true@@jerrylafever6549

[@tmo4330]

This is going to end! Cremation is on the rise.

[@windsofmarchjourneyperrytr2823]

I like forest preserve burial. Have to transport a corpse, tho. Can't do it in some states

[@michaellinton3592]

I work in the vault installation part of the funeral business and have personally dealt with one person with integrity and they ran her out of the business! No one can get to heaven taking advantage of grieving people period!

[@millertoyal]

"They, who?" Who ranned her out of business? Customers, other Funeral Homes?

[@houseofmatrix6174]

@@millertoyal come to Chicago they take advantage of funerals

[@amandaclose8598]

It makes me sick that people pray on people in there time of greff .

[@angelaefferson4409]

I know, that's a real shame, my family can put me in a card board box

[@alexisgold-perez930]

Grief *

[@710MaryJane]

Yes, people do prey on people when they are grieving.

[@yvonnemajor6704]

Mary Jane Cornielle yes they do!

[@R.O.T.C._SEEM]

It's no level to low for people like this to go

[@CelestialWoodway]

People should be able to buy a simple wood coffin at Home Depot for 100 bucks. LOL

[@edwardterry9468]

@John Dunham How much time should pass until it's finally okay for worms to get in? 🤔

[@e.s.7520]

@@edwardterry9468 LMBO! You just made my day!

[@777_oracale]

@John Dunham that's actually called a green burial you return back to the earth sooner actually just think they had to do that in the old days.

[@KlearChristal]

@John Dunham Does....that really matter John? They're already dead....decomposition is inevitable. Lay a body to rest. I should hope nobody is planning on digging them back up!

[@DBR00]

I bought some plywood at Home Depot. Then hired some parking lot day laborers to construct it. Total cost $175. On top of it Jose, had a pickup truck and drove the box to the funeral home for another $25.

[@robertg786]

This guy is doing a great service by cracking down on these scum bags.

[@RBRM3]

He isn't doing anything to them.. The reporter asked him what he was going to do and he said oh "we'll take care of it" and he asks again the exact same question what are you going to do and he didn't have an answer...

[@painkillerjones6232]

@@RBRM3 That's basically what the BBB does.

[@lynnohrel1318]

I’m being cremated. No service. My family can spread my ashes and have a memorial service at home with family only. Being cremated isn’t any worse then putting someone in a grave to rot

[@windsofmarchjourneyperrytr2823]

Nobody will ever put a Wal-mart over my a**.

[@davidhall7229]

Fr

[@Jeremy-sf2xf]

The university who uses my body for science will be cremating a body when they're done with it. I want whoever gets them to stuff me in a giant firework and shot into the sky

[@pouponcrazycat5987]

Lynn with cremation there is no more to look at no more to visit, with burial there is a casket that can take up to 200 years to decay and the body 300 years to turn to bones, decay happens quickly depending where you live, if you live in Arizona the dry heat will preserve you for 50 more additional years vs Florida where the heat and moisture decay comes within 3 months.Also if you cremate then when Jesus blows the whistle there is no body to go to him.

[@colleentobin2323]

Ashes to ashes. I don’t own real estate now, and don’t want to when I’m dead.

[@nickyl9040]

I remember shopping for my father's casket When I put my hand on its crushed velvet interior I discovered that it was comfortable I looked over at my brother and said " Feel this , it's comfortable Why would a dead person need a comfortable casket ?

[@toniwesley4467]

Nicky L lol. It’s comfortable. 😂 Why is this comfortable?!

[@toniwesley4467]

I just imagine you getting annoyed at it’s comfortability & it makes me laugh lol.

[@pouponcrazycat5987]

its up to those who are living. The dead don't know the difference its the living who want the very best for their deceased loved ones, its for show only.

[@pouponcrazycat5987]

the bed is thicker

[@larrysmith647]

@ Nicky---good question !!

[@debbied7035]

When I had to suddenly make arrangements for my dear daughter, the funeral home director and it's employees were wonderful. They were so comforting and helpful. As for the casket, they went out of their way to find me just what I wanted even though I was so overwhelmed with grief I could barely talk. They never tried to manipulate me into buying anything, or spend more than I wanted or could afford. I wish every funeral home could be comforted the way my family was.

[@fredwinslow744]

i think the head of the BAO has integrity and is doing a good job

[@miniena7774]

Fred Winslow Agreed!

[@Nwmguy]

I was actually very pleased with his reactions. I was really expecting him to make excuses for the company.

[@jerrylafever6549]

A comfortable casket. I sure hope they don't put me in an uncomfortable casket for my remains to rot.

[@mr.techaky7655]

Hey, if you're going to rot... might as well rot comfortable.

[@djsemira1]

Thank you Marketplace for the update on this one, and looking forward to the next update as well.. Can't believe this industry and how it treats people in grief.

[@JohnBoehners]

*Look around. Every metro area has a wholesale cremation factory. 98% of the funeral homes use them too (those funeral homes do not own a cremation furnace!). You can get cremated for about $600 - $1000 at a wholesaler, and they are glad to take your business.*

[@DarthFurie]

This is helpful! Thank you

[@meow8384]

This is terrible. There’s a difference between selling extended warranties at Best Buy, and selling caskets. 😢🙁👎

[@meow8384]

Namelessandpure very sad

[@PP-vf1kx]

me ow ...remember your commission rest with the best casket you can sell!

[@jerrylafever6549]

I'm going to have my kids dig up my casket every few years to see if its holding up to the warranty. If not, they can get their money back.

[@jamesnevitt3400]

@@jerrylafever6549 Dude you are the only one on here with a half of a brain. These folks on here is stuppied this is how most business make money. I am in the O.T.R. Trucking industry some folks lease a truck from a company that the company put speed governors on and you have to go to the company to get oil changes etc. On top of that the company picks out their loads and fuel stops. A trucking company is not gonna give an employee tools to compete with them.

[@OttoMatieque]

they are both sleazy

[@pouponcrazycat5987]

I was a retired funeral director, we were told to do the push. I did not push. I told the families that if they wanted a viewing the prices differ.

[@healthybeans3161]

I should open up a business with a brand new fresh approach. Who wants to be blown up in a fireworks ceremony?

[@nofthet5548]

only if i can be dressed as a chicken....

[@truthiseverything9511]

I want a viking funeral 🔥🚣‍♀️🔥

[@LennyBruiser]

You’re high, aren’t you???? 🤔😊

[@ESW357AZ]

I'd rather be the fireworks just shove me in a Canon and start packing the gunpowder fill my pockets with magnesium get a funnel pouring kerosene down my belly I want some crazy pyrotechnics.

[@PabloEscobar-sp8zd]

Chungas Fury you have my attention. I’m listening..

[@thegrelber4600]

You MUST spell it out in your Will (or just write it out). I'm getting cremated and specified the cardboard box. I said, "Just put me in the pizza oven and ... no pepperoni please!"

[@SpeakUpClub]

The Grelber dude.... seriously?!? That’s really messed up man! I mean, how tasteless you gotta be to say something like ‘no pepperoni’... 😉

[@thegrelber4600]

I think it's funny ... why shouldn't my relatives (and funeral bitches) have a laugh? ... @@SpeakUpClub

[@AJMIckna2010]

I asked for triple pepperoni..., after all it's what killed me, might as take it with me...

[@LacoteCohen]

Drop me in the trash can, don't need a casket

[@NoNo-vg9ts]

Wade Higgins thank you. That’s what I’m saying. I’m dead. I won’t know, or if ya must take a cruise and dump me over the side. I’ll be fish food.

[@happybabyblue27]

Damn at least have enough dignity to be buried in the ground. No casket so you can decompose and give back to the environment

[@nicevideomancanada]

Im a Carpenter. I can build a box with a sheet of plywood and a couple of 2x4s

[@PP-vf1kx]

Peter Hall ...who’s preventing you?

[@PP-vf1kx]

Mike Mccrary ...even a five bucks box would not make any difference to the dead!

[@jimmorgan6819]

@@mikemccrary6479 the funeral service is not for the dead it is for the living, and the pillow is to make them look comfortable to the family and friends, so much of what is done is not for the dead it is to give peace and closure to the living

[@alexisgold-perez930]

Jim Morgan YOU ARE SO RIGHT. ABSOLUTELY THE REALEST COMMENT IVE EVER READ.

[@jerrylafever6549]

@@mikemccrary6479 that's the way it should be

[@GhostinTube]

"Hi I'm Chris Hansen from NBC, please have a sea- a coffin"

[@toyman9642]

I saw a documentary about funeral home practices and could not believe it when the salesman (leech and parasite would be a better term) tried to sell the family on the idea of a painting on the inside of the casket lid and he ACTUALLY said, "so your loved one can enjoy his favourite scene." HUH?

[@Mrsminajpetty]

Can we have longer episodes like before

[@teelynn9424]

@@robertprescott2284 what's that mean? Jw

[@marcus.guitarist]

this one was long enough.

[@BioNexX]

Erika M ill give you something longer 😏 at least 4 inches longer lol 😂

[@Darciinz]

I work in a funeral home, the loved one doesnt always need a casket for visitation. Sometimes we take families through and have the deceased in a "bed type" situation, with pillows and sheets etc. Sometimes the sight of a casket is daunting, and the bedding is more comforting for a grieving family.

[@harborviewoperations6291]

Oh wow, I've never heard of that but I love that idea

[@froesesp]

The tactics are in every sector. We can't win.

[@MEGIDIOT]

True

[@PP-vf1kx]

Steven Froese ...now you have seen the light!

[@elephantgrass631]

Yes you can. You can not be a sucker and not let them take advantage of you.

[@ohwhatelse]

Steven Froese ... you bet we can- be made aware, like this vid is doing!

[@wwof1646]

Sales are sales, whether it is a car or a dead person ... it's about all the profit.

[@jusayenso8186]

W Wood...Yep. I already told my loved ones to not have my casket and ceremony "upgraded". I do make use of upgrades on my car. I don't think a deceased person needs any of this silliness. But sure enough...."sales" finds a way to even sell "upgrades" for the deceased.

[@RBRM3]

There are all kinds of self claimed "salesman" posting on here saying that they don't do that! In their entire career lol...

[@painkillerjones6232]

A good car salesman looks for repeat business from you and people you know. You'd think a funeral director would be interested in the other half of that deal. I'm planning my own funeral now, and plan on letting everyone I know which of these places to avoid.

[@walkingintruthknowledge7418]

This is why laws are put in place. Here in America caskets at funeral homes are expensive. Go to a wholesale casket company and go from there. Just don't tell the funeral home your ordering from elsewhere and get a printed sheet of all prices so none are marked up.

[@lesleyleith4440]

After my husband died my daughter and I had to visit the local undertaker. They were really nice, very sweet, but, then, came the sell on. It was disgusting. I was shell shocked because Ian had only died hours before, my poor daughter, barely out of her teens was slumped in a chair, tears running down her face. She was very traumatized by the whole thing. Ian always said that he wanted nothing special, cremation and that would be it. We eventually settled on a package, but you could see they were disappointed. It is opportunism at its worse.

[@jerrylafever6549]

Its best to go to a place that specializes in cremations.

[@scotmandel6699]

Sorry for your loss. Of course they were dissappointed they couldn't get more of your money.

[@mikebaird6788]

When I lost my mom she was cremation only and no showing but it was still $3,500 because of a handling

[@mikebaird6788]

A handling fee that was labeled as service fee

[@MrJamiez]

Should have given his body to medical science. Its free

[@rodrigopimentel5339]

Marketplace by far best show on CBC. Keep up the good work !

[@floripsbajouco2618]

I enjoyed watching this show and phoned everyone I knew to watch this episode. It is amazing for their dedication to the public with the follow up investigation to update us.

[@RubinaMerchant]

Animals prey on the weak and vulnerable. But maybe even they have more compassion than these so called humans. Disgusting.

[@stefanherns4541]

My husband & I pre-planned our funerals: we are going to be cremated & have paid for the vase-$75.00 & it will hold both of our ashes & rent the room for 1-hour, for family to say goodbye, Total price is: $1000.00. We informed the kids & they too are going to be cremated. Our vase will be buried in our Rose Garden. & we all save Tons of Money! Pre-Planning is the way to go.

[@61bjshields]

Sister in law passed away. The burial package that was chosen included the casket, the services at the funeral home, sign-in book, In Memory cards with her picture on them, an article in the paper...you know, the run of the mill things which came to right around 13,000. The thing that pissed me off is that included in this package was a coupon for a dinner that fed up to 10-15 people If I remember correctly. The dinner was supplied by a local family run restaurant. When I told the director we didn't want that option, he stated that if we omitted it, the package was only $20.00 cheaper. I do not understand that logic! They are forcing you to purchase a meal that cost approximately $300.00 Who are they to make that decision for us? What a rip off!! I won't tell you the name of the funeral home, but it's a well known and well established business in Montevallo, Alabama.

[@steph999]

This issue could be applied to many sectors, not only funeral services. I have several such sectors as examples. They just push and push with all the unnecessary services...not only for the deceased, but for the living as well. Many thanks for such an informative video. We just cannot drop guard and need to trust our inner voice ...

[@brianhaflin9799]

Part of the problem is that many costs are out of the funeral home control. Many people don't realize that you could easily spend $10,000 alone on obituaries costs, funeral service costs for clergy and musicians, cemeteries costs, and even repasts or luncheons afterwards . Many have the idea of the traditional viewing, service, and than burial concept but don't realize that each aspect has their own price tags that go along with it. People don't realize the small things such as staff costs and transportation costs either. I had the opportunity to talk with a funeral director a few years ago about his experiences and he says many family's are very unaware of what they want and need to be prompted though the process such as "What color casket are you thinking?" or "Do you want to do prayer cards?" or even "Do you want a service for your loved one". It ain't really pushing people to buy stuff but many people need to be pushed though the process in their time of need also to get the funeral arrangements done.

[@yenc7909]

Take advantage of other people's grief & miseries !

[@pouponcrazycat5987]

yes that's what they do. When you go with your relatives tell them they DO NOT need a 20,000.casket a 12,000. 00 one will do, they do not need prayer cards, no need for 2 viewing one will do and if its cremation. do not let them up charge you for a borrow casket, put them into a paper box casket for viewing cause that is the one they are going to burn her or his body in. they charge for the makeup 250.00 hair 300.00 for the style, etc... its all about how can we screw uncle louie and his wife aunt mary. out of their childrens inheritance. You don't need more than 4 lines of the newspaper the more lines you use its 100.00 per extra per line. not by word. so when you see a long list in newspaper of the mans life cycle his family is paying up to $10,000.00 for that article in the newspaper. or more. If you want your relative to be totally dressed bring the clothing. including shoes. my dads feet were so swollen they could not put his shoes on him, so they went inside coffin. also take off rings necklaces that of value, even if you see it when they close the grave, they find a way to remove it before you know it, also here is something else. When your family member dies in the hospital make sure the funeral home picks them up fast, cause what I have seen will make you vomit. I have seen many body parts removed from the families when they come to us. Some womans legs were taken off her for stolen body parts its a market of selling bones and body parts. Remember that man Mastromarino, he is dead now but he sold his mothers legs for 10,000.00 for one leg and made money off of her and others. so get them to the funeral home quickly. IF you wanted to see them being dressed or you want to dress them all you need to do is ask, we will allow you to dress them too.

[@toyman9642]

A British physician said it best when he stated, "Think of dead body as a house where the owner has moved out." Perfect analogy. The body if just a shell.

[@septiawoman2911]

When planning funeral services for a loved one, bring a friend with you to advise you. as they often have a "clearer" head. If one of the GFIRST things a funeral representative asks is if you have insurance on your loved one...proceed with caution as some funeral businesses will try to "drain" you once they find out that you do have this.

[@makamalu]

People still shop at funeral homes? Umm helloooo? Amazon???? Get it shipped to your front door in 2 days or less with prime!

[@Canoneosmiami]

Canada is so much ahead on catching the businesses how they scamming customers,America needs many shows like this ..

[@gloriaclark9693]

ITS ONE FUNERAL HOME IN BALTIMORE WHEN YOU HAD PAID FOR EVERYTHING THEY CALL YOU BACK FOR MORE MONEY.

[@StanSwan]

400% mark up is really very low compared to retail stores. I had the opportunity to see what Lowes pays for things. If you buy something there for $30 bucks they paid about $3 dollars for it. No hidden camera videos about that.

[@wakeup721]

Crooks in every single industry.

[@rlaw3732]

When my father passed away, we had an outstanding funeral home . No pressure and always let my mother be in charge of the spending and the planning. They did an amazing job with the service as well. It was expensive, but we had over 360 guest come through. We had to make sure dad was put away nicely and the way he would have wanted. They left my siblings and mother alone in the picking out the casket and extras. No sales pressure. We are from Enterprise Al and the name of the funeral home was Sercey.

[@robertcarly9183]

All victims should get together and do a class action suit!

[@floripsbajouco2618]

You are right but you see the lawyers and judges do backroom deals to prevent the exposure of this massive fraud. As a matter of fact the court room judges Chiappieta and Pattillo participated in a fraud against my late mother and I to seize the estate. Both of these judges are at the probate court Toronto feasting off the estate. All of the estates are being milked by lawyers and the judges. My late mother's scam started at the Cardinal funeral home.

[@ariajade7852]

I need to invest / own a funeral home give the public a break! No way I'd manipulate the grieving... Shame on ALL these people.

[@PP-vf1kx]

Jade'sReproach Hollket. ...after you’re in,tell me again!

[@angelaefferson4409]

I was thinking about buying some land , and the requirements, , a pine box with a pill and a sheet

[@stompythewonderlizard286]

Donate your body for new surgeons to practice on, usually the body is cremated and returned FOR FREE when tbey are done. You get the remains and upcoming Doctors get much needed experience.

[@ronbenoit5237]

Most of what you're saying is questionable. Sometimes the head is removed for dental/surgical training. Bodies are usually worked on until there is very little left of the original. I've never heard a family getting the body back.

[@JuicedUpLemon]

@@ronbenoit5237 Who cares? WTF do you need with a dead body anyway. Let's be honest, after you bury your loved one they become like prison inmates. You'll visit often in the beginning but after about 5 years, you'll probably visit once a year and after 10, you won't ever visit the grave site again.

[@ronbenoit5237]

@@JuicedUpLemon To each his own, do what you want!

[@cros99]

It just shows that all the crooks arn't just in politics.

[@elainenorris3950]

This is world wide I am sure.

[@Drekulviin]

my mother died oct 2018, here's the prices Urgel Bougie = 7000$ + (400$ for a cardboard box use for cremation) i told the lady i'll go to a moving companie and buy a wardrobe box for 20$ instead They really tried hard to upsale, sadly for them i was able to stay cool and keep my head. they fool people all the time it's discusting. L'Actuel = 2400$ (nothing fancy, one day with flowers and a nice "painting" of my mom)

[@barblarkin2733]

Hmm a comfortable casket for someone who has died? Unless you are testing it out before hand what's the point?

[@Zanna55158]

From giving birth on a hospital bed to finding ourselves in a casket, life has cost a fortune!

[@amhunter9619]

It's getting just as bad in England, I'm sad to say. A friend of mine's husband asked at the funeral home, when she died, for a wicker coffin - as that had been her wish. There was a sharp intake of breath and he was told, "Well wicker coffins are very much the top end of the range, Sir ..." Oh come on - you can only get away with telling lies like that to someone who is very recently widowed, hence still very shocked and confused! Show me a 'struggling' funeral director - all the ones I know are rolling in it!

[@hot00head00red]

Funeral homes people are just dying to get in

[@mmsmith1777]

Price Funeral Home in the Sacramento area in CA never pulled any of these things on me. I have watched a number of these exposes, and that funeral home never pushed me to upgrade. I told them flat out I was low income and they gave me a very nice funeral and casket all within my budget. This was 15 years ago. Unless they have changed hands and things have changed, I would recommend them.

[@maximum805]

This is why Arbor Memorial is the largest funeral chain. They rip people off.

[@pouponcrazycat5987]

they have a business to run, its all part of the big giants in texas

[@lynmarie1786]

Unfortunately this is all very real and I say this from experience. Losing a loved one is horrible. One should never have to think about the local funeral home using your pain and lack of knowledge to their benefit raking in thousands from grieving, unexpecting folks. A year and a half ago I lost my father and the local funeral home stole thousands compliments of this grieving heart of mine.

[@pfrydog]

Most family ran funeral homes have been purchased by chain organizations and that I think took some of the personability out of it.

[@jarryjayo]

If you want to do another follow up story try Westlawn Funeral Home & Cemetery here in Edmonton. It’s owned by the same company as featured on the show.

[@Solfeggio68]

Taking advantage of human beings grieving over the loss of a loved one is despicable.

[@oregongrowntexastransplant]

Caitlin Doughty is a mortician and her channel has videos specifically about this issue. If you want to find her on KZbin just search “Ask A Mortician” and she will pop up.

[@zemzem8323]

U just need some 2x4s and some ply wood. Then you can upgrade it with an after market body kit...

[@patriciabuffo2036]

When My Father died in 81. Our family went through that carp. Went to the home and this Director was handing out the pitch and guilt. I told him my mother hadn't lived with him for years. I hadn't spoke to him in years. He had no insurance. No money. Since I thought he was somewhat a jerk in life; I didn't care if he put the body out with next weeks trash. Whole sales pitch charged. When My Mother passed. I had a much reasonable Director. I got much older and really sorry what went on with my Father. My wish when my time come...CREMATION. I don't care what they do with the ashes. I'll be dead.

[@nopeninja8883]

Also thanks for the follow up episode!

[@BrianCadievx-vf9si]

I'm very happy that I saw this and I hope that funeral homes will get better in the future

[@healthybeans3161]

" I understand he was a midget ma'am but you have to pay the full price"

[@paulatiredofthisshit]

Hey, if they sold short caskets for midgets, they'd be twice as much!

[@CallmeGNana]

I was a proctor for medical students during my 20 years in health care. Watching those sweet, nervous little faces turn odd shades of green as they watched their first proceedures before spewing chunks ,or as we say "trying to sell a Buick" (sort of what it sounds like when you vomit...wanna buy a Buick?) led me to decide I would donate anything useful for transplant and the rest of my body to be a cadaver for medical students to disect or a forensics "body farm". (I also worked in law enforcement). Figured I'd get the opportunity to make at least one more kid hurl. !

[@BlueApeCinema]

I don't see a point to be crippled by thousands of dollars for a wooden box with luxuries for just bones that'll end up to dirt 🤦🏽‍♂️

[@neilv6754]

He did NOT set up those rules. It's FEDERAL LAW. It's called The Funeral Rule. Their "regulator" is most likely a funeral director too!

[@floripsbajouco2618]

You are right about this because James Cardinal the funeral home owner sat as staff of the BAO which is the regulating body in Ontario. This is a conflict of interest.

[@KingStreetRob]

Everyone should be looking at Basic Funerals. By far the easiest people to deal with and absolutely no up selling. Truly a good experience when I needed it.

[@robertm2000]

Go to your local memorial society. Chances are they will have the services you want at a huge savings from what most funeral directors want to charge. My parents and I have lived in the Pacific Northwest and we were and are members of Peoples Memorial Association of Seattle. Both of my parents were cremated, as per their wishes, and the cremations were both about 1/3 to 1/4 the cost of what "commercial" funeral homes were charging. I know that funeral homes many times are a ripoff because I worked for one for three years - I was the night attendant who lived in the apartment at the funeral home and called the funeral directors when a call came in after they had closed. The funeral home's owner's biggest brag was that he could take a family who wanted a simple cremation and upsell them to a full funeral - a jump from $2,000 to nearly $6,000 or more. I also checked out the training needed to be a funeral director. At a big school in California it was 49 college credits to get a funeral director's license - 6 credits of embalming, cosmetology, etc. and 43 credits of "business management," most of which was actually salesmanship!

[@quincekreb6798]

Thank you for sharing the information!

[@bobstone1746]

The biggest thing with cremation services is yes they are cheaper but most are just a building inside a strio mall. They dont ever even handle the deceased. They do not have a chapel. Therefore if you want to have a traditional funeral service you still have to use a real funeral home. But yes a cremation soceity is much cheaper. And in reguards to schooling. There is alot more to it than what you mentioned. Alot of anatomy, legal, religious studies. For every religion there is......also 4000 hours of an internship (atleast in virginia) as well as containing education of i think its 8 hours per year after you get your lisc to keep you up to date on new laws

[@robertm2000]

@@bobstone1746 No, you DON'T have to use a funeral home for a "traditional funeral!" I've belonged for many years to churches that would gladly host a full funeral service for one of their members, the relative of a family member, or even someone who would basically ask the church to do a funeral service for someone that was not a member of the church. There would be no set fee for this - simply any offering would be accepted. My father was a pastor of a church that did funerals for indigent folks. He always saw to it that the person received a fitting and dignified service. I also do not recall ANY state that has a "religious education requirement" for a person to be a funeral director. Yes, there are some legal requirements for things you have to know to be a funeral director. But NOWHERE near the number of requirements that you have to fulfill to be, say, a doctor or a minster. "Funeral service" is a BUSINESS. And the basics for that are fairly easily taught, as are the procedures for basic embalming. I support the availability of a choice of basic funeral procedures that are chosen by the families of the deceased - not a whole list of actually unnecessary things that are dangled in front of a "consumer" and that are layered with all sorts of sales practices disguised as "compassion" for the purchasers!

[@bobstone1746]

Ok yes you could have services at a church and use a cremation soceity. I beleive they run about 800 here However there is ALOT or religous material that is covoerd to obtain your bachelors degree for mortuary science aka funeral director. One thing that i notice alot here in the comments is debate about embalming. Jews do not embalm. So it would violate their religous rights to tell them they have to embalm as well as violate the law. Every religion has alot of practices that must be respected to perform a funeral service properly and they are all different.

[@robertm2000]

@@bobstone1746 I do agree that there are religious practices that a person would have to know about in order to do a proper funeral service for someone of a particular denomination or religious affiliation. But as far as I know, there is no actual requirement in any state to be licensed to practice any specific religion to be a funeral director, mortician, or embalmer. Of course the potential clients of the funeral home may have specific requirements of the religion they follow. But those are personal preferences, and ultimately addressed in the commercial side of the business. In mortuary schools there will be courses in specific religious practices that funeral providers must comply with to serve particular religious groups. But that specific type of course is not required by state law in any state. And in fact, in most states it is only an associate's degree that is actually required for a funeral director's license.

[@toyman9642]

An acquaintance used to drive part time for a livery service. Funerals home would hire the company for hearses and limousines then bill the customer. He told me horror stories about how funeral home always try to upsell grieving people.

[@Zbeeeb]

I think it’s cool that Hulk Hogan opened up about his bad experience with the funeral home

[@710MaryJane]

When my mother passed, the first funeral home I went to, charged me $9,000.- for their package. I was stunned! A "little voice" told me to go to another funeral home, where some of my family members were viewed in the past. There they offered me the same exact package for $4,000.- I believe some funeral homes take advantage of people who are distraught, and grieving. My advice is to "shop around" before making final arrangements for your loved ones.

[@swirvinirvan3789]

Hulk Hogan sure lost a lot of body mass since he stopped with the roids.

[@cheesegyoza]

Stevie Wonder I thought the same thing poor guy. When I was at a certain point I shaved my head.

[@SirBelvedere333]

I said the same thing. Lol

[@azdigbee]

😂

[@93SA10]

Brother - that was the same thing I was thinking.

[@notarealpresident6849]

Still eating his vitamins and saying his prayers. .. . .Brothers💪 LOL

[@marr4084]

Buying plot now is cheeper.I got mine at Green Acresd..60 dlis an 90. You get two bills one for funeral home for 60 +a month an second for 90+a month to cover the body preparations. Total 17,000 package.

[@ohwhatelse]

mar Soledad ... I got a coupon in the mail for a plot. when there, she slipped in a $1,300. grave marker. She was almost hostile (I'm sure she was when I left) when I told her my kids would have to be responsible for that. No way are they going to pay that anount! I'll order a 4"x8" brass one!

[@habitsrabbit]

That's ridiculous. Why spend a couple grand for a shiny, "soft and comfortable" casket. I heard natural burials are the way to go. Just dig a hole, get wrapped in a white sheet, and placed in something like a wood plank box.

[@floripsbajouco2618]

HEY THE MORAL OF THESE STORIES IS TO MAKE YOU AWARE EVEN THE WOOD PLANK BOX WILL BE SEIZED BY THESE GREEDY VULTURES TO SELL TO ANOTHER GRIEVING FAMILY FOR PROFIT.

[@dondressel4802]

Thank God for honest people like Shane

[@kryptism]

DRACULA SOMEWHERE PIST OFF RIGHT NOW!

[@polekat86]

In the good ole USA, a funeral home cannot deny or charge a fee should you wanna buy a casket/coffin online.

[@GardenerEarthGuy]

Crooked Canadian Undertakers.... Not very polite and a disgrace.

[@tomsergesketter5138]

Gardener Earth Guy Its the same in the US. I just had the same experience with a preplanning consultant. I felt like I was dealing with a vacuum cleaner salesperson.

[@PP-vf1kx]

Gardener Earth Guy ...you will be the same,if you’re running a funeral parlour!

[@GardenerEarthGuy]

@@PP-vf1kx Possibly, especially if the Hong Kong invasion of 98 pushed housing prices beyond reach. Still....

[@hangthatman750]

USA is worse

[@jerrylafever6549]

American Undertakers are the same.

[@Damon1864]

Hulk Hogan looks a bit aged here...

[@justicelyric]

when my grandma passed this is what happened, they attitude change when we didn’t express money issues

[@conradgallardo9046]

When my loved one died IT WAS HORRIBLE. Absolutely awful. They didn't even mention embalming THEY JUST DID IT AGAINST OUR WILL & Loved one's wishes. GOD Forbid what happened to us happens to others. (I haven't mentioned the m.a.n.y. bad things that happened.) Plan ahead for your wishes. Write it down. Share it with your loved ones. --- my Grandmother did that. She had everything pre-arranged. GOD Bless you, Granny Gert!

[@Diverse73]

Why do they wanna do that so bad? Do they sell the organs

[@bigdeneen]

If my casket don’t have WiFi and a cup holder , I don’t need it .

[@harborviewoperations6291]

LOL

[@rexbeavers6746]

"Get em while they're cryin' "

[@donjohnson7194]

Balsa wood and a big bon 🔥

[@uncleblakey0777]

Very fair report. I especially appreciated the older gentleman pointing out the legal difference separate from his own ethical beliefs. That what might not seem right, isn't necessarily illegal.

[@parrothead672]

Ashes in Coffee can and a Hawaiian luau . Dump my ashes in the ocean

[@REDEYEDFEELiN]

das wat I’m talking about! Aloha from hawaii. 🤙🏽

[@Diverse73]

Big lebowski

[@donjohnson7194]

My feelings exactly I want my ashes put in the Gulf of Mexico

[@dejesusfamilyonline211]

Nice work exposing those vultures, does mr. Shane have any branches or Associates in the US?

[@WoodArtAndWoof]

Sick to play on someone that's loved has died!

[@e.n.forney4522]

I work for a cemetery/funeral home. I'm sooo thankful for the one I'm at. It's a non profit organization, the most non pressured "sales" job I've ever seen. I tell ppl going in what is and is not required by law, give them options and let them choose. In fact, we encourage ppl to pre plan to avoid their families overspending in a time of grief. My grand and great grandmothers are buried there, it made for an easy choice to work there. Every funeral home isn't crooked. I make enough to live and I'm still able to live with myself at the end of the day.

[@partyboy350]

Hulk hogan couldn’t get a discount from the Undertaker?

[@michealrobinson9778]

Paul bearer wouldnt allow that

[@14Hrbek]

Lmao. He does look like Hogan!

[@alainasegovia5991]

My mother's funeral was $4,000. Got the cheapest casket above a wood box and that's about it. My aunt wanted a tent and a couple of chairs so we paid for that. I don't remember what else we did, but it wasnt much. I say that if you don't have life insurance than don't expect anything fancy.