Using the Samsung Smart TV Remote

[@D4lF4l]

The fact I've had this remote and couldn't use the volume function because it wasn't made clear that it was a 3way button. Thank you for pointing that function out. Great work much appreciated

[@cfldriven]

I know most people didn't read manuals, so we know get little to no useful instructions, but a good one sheet on the remote would have been nice. Thanks for watching and taking the time to write.

[@hezbrookes]

Question. When I push down on the volume toggle for mute I instead get a message “receiver (optical). Is this because I’m using a Sonos soundbar? Can I make it work with Samsung?

[@cfldriven]

@@hezbrookes Heather, the optical audio gain output is fixed, thus it has to be control at the soundbar. Do a search to see if your Sonos is compatible with the Samsung remote. This link might be useful www.samsung.com/us/support/answer/ANS00049279/

[@H.pylori]

THE BEST VIDEO ON HOW TO USE THE NEW SAMSUNG REMOTE. Sir, my old Samsung of 8 years finally started to fail. I purchased a new 4k Smart TV. Since I am not a techie at age 70, I had the store install the TV. They hooked everything up so that I could operate the TV via the DISH controller. Fine! Then while testing the channels I noticed that the fixed items on the screen were very sharp and clear, but the newscasters were somewhat blurred compared to my old TV. So, went to youtube to find that others had the same issue and the solution was to use the TV remote to go exploring through the settings. I looked for an instruction manual because as you pointed out in your video, the old big remote was discarded in favor of this tiny rectangula mass wieth fewer buttons. The installers did not go over the TV remote since I thought I would never have to use it. So, I looked around for the ususal big instruction manual that used to be provided and found only two thin pieces of paper, one for the TV and one for the remote that only gave vague descriptions of how to use either one. Sad. The first 5 videos on how to use the remote were too short and fast and only covered the basics. This mornng I found your video on how to use the rmote and it is OUTSTANDING!! You covered each button slowly and with great detail. THANK YOU, thank you, thank you, and thumbs up!

[@cfldriven]

Delighted you found this video and that it helped you out. Thank you for taking the time to watch and share the feedback.

[@thomastownsend259]

We all agree this remote sucks / and why Samsung didn’t try this out on the people first to see if it’s easy NOT frustratingly difficult and cheap will show a shift in what previously was a GREAT tv viewing experience choice for buying a Samsung device. Will check remotes first, after returning this purchase,,, but nice picture. Good service people. Thanks for sharing.

[@cfldriven]

Probably one of Samsung least liked changes to hardware. For the price of the OLED they should have included the old and new or at least the option to request the older remote free of charge. Thank you for sharing.

[@pamsbirding]

So Samsung decided to create a "cutesy" remote. It's awful. Their instruction video didn't even explain how to control the volume. Thank you for creating this video. It's helpful.

[@cfldriven]

For such a drastic design change Samsung spent little time explaining how to use it. Thank you for watching and glad to hear this video helped.

[@TOPDadAlpha]

I absolutely agree...less can be better. I have a LG Smart Remote. It's fairly complicated until one gets use to it.

[@cfldriven]

I agree while it takes a while to get used to, I find the slimmed down remote easier to use. I only wish it used replaceable batteries and not the solar panel gimmick.

[@garyrentschler]

I like the solar battery charging on this remote, but its too small and difficult to operate in a darkened room. Can't tell you how many times I've used it upside down by accident.

[@cfldriven]

Gary, glow in the dark lettering, back lit keys, and a shape that quickly lets you know which side is up would all have been nice. I would have also preferred a wider remote. Thanks for sharing your thoughts and for watching.

[@TaccRaccoon]

I really don't like these remotes They made it so simple that now it's too complicated for older users My dad still doesn't know how to mute and he hates it when he has to open a separate menu to put numbers in

[@cfldriven]

I agree with you, they should have included both the new and old fashion remote like they do in Europe. Thank you for sharing.

[@lzh3131]

This was a really good video! Being lazy, I just plugged in my Roku, since I already knew how to use it. March Madness required me to use KZbin tv app on the tv, (it does’t play nice with Roku). The rewind / backup & fast forward was what I was looking for. You gave really good info! I’m going to watch your video again when I have more time. Thanks for sharing!👍👍👍

[@cfldriven]

lzh, I use the Roku for the Tablo dvr. I do like the Roku can power on the Onkyo and Samsung. Thanks for watching and you're welcome to come back and watch as much as you want. You can even hit the subscribe button.

[@lzh3131]

@@cfldriven I’m subscribing!👍

[@cfldriven]

@@lzh3131 You totally rock! Thank you.

[@Sunshinegrammy]

Great information, thank you!

[@mysid1111]

Thanks for the tips it really helped me. Samsung this remote control SUCKS. Everything about it is to small. I like the rubber tip buttons, so when I lay it down on the coffee table, it wouldn't slide around as bad. Why did you change it so much ?

[@cfldriven]

Of course Samsung is happy to sell you the old one. I would check thrift stores first for the old remote.

[@RonGarland-x7e]

I watch a lot of golf instruction on KZbin and also have the occasional need to rewind a segment of a program or movie I might be watching. I see no way to do that. I only see a Play/Pause button. How do I rewind? Thanks for any help!

[@cfldriven]

For KZbin I believe pressing and holding the left side of ring will rewind. Sometimes you have to pause first and press up on the ring to engage a timeline before pressing left side of ring as with the Tablo app kzbin.info/www/bejne/apu3iYiHZbFkbas.

[@Demodex42]

Is there a way to change the preprogrammed buttons? I don’t have any of those streaming services. Is there a way to program them to the streaming services that I do subscribe to?

[@cfldriven]

Streaming services pay lots of money to have such a visible button, so there is no way to change them. Same thing with the baked in apps that can not be uninstalled. Thanks for the question.

[@lordw9609]

100% wish this was an option. I don't use them either and I'm constantly hitting them by accident since this remote is Rectangular I'm picking it up upsidedown all the time 😡 If can't remap them, I'm on to other channels to find out how to at least disable them

[@cfldriven]

@@lordw9609 At least with the TV you can hide the default apps, but the remote ones would require a firm/software hack. Might be better off getting older remote.

[@lordw9609]

@@cfldriven thanks for the info!

[@kennethpayne6688]

Damn I agree why make something so simple this confusing

[@cfldriven]

If enough people complain to Samsung they may change or at least know they misjudged consumer acceptance of the new remote.

[@lawrencebruce1496]

I'm troubleshooting my pos remote that powers the TV on and tells the TV I want to pair it but won't actually pair. I feel better after seeing this though since it has batteries and I don't have to charge it.

[@cfldriven]

The new remote has a battery and won't need recharging if it gets enough light on it's solar panel. That is not the case in my darken den, so the TV will prompt to recharge the remote. I still prefer the old remote with AA or AAA batteries.

[@lawrencebruce1496]

@cfldriven yea I saw that, it's stupid. Unless you keep it by a window it's never going to self charge.

[@cfldriven]

@@lawrencebruce1496 That or a lamp, either way solar panel on a remote is too gimmicky, I rather deal with finding a replacement battery.

[@bigred9428]

My remote takes batteries. I like that. It also doesn't have the voice command. I don't like that. Actually, I don't like anything about this remote except for the batteries. Who designed this, anyway?

[@cfldriven]

@@bigred9428 I hear it is similar to Firestick remote so it might be a trend in the industry.

[@JoshRazauskas]

Thanks so much for this video! I just got my first Samsung and I had no clue how to use this remote. It’s so vastly different from LG, which is what I just upgraded from.

[@cfldriven]

Congrats on the Samsung. It takes time to get used to it but there a lot less fumbling for the correct button. Thanks for watching.

[@JoshRazauskas]

@@cfldriven Thanks and you’re welcome!

[@mimilovinlife1964]

Where have you been ?? I have been trying for about a year to find a video this detailed and easy to follow. Can you please tell me how to input channels like 5.2 etc. you were even better than Samsung customer service. Thank you!!!!

[@cfldriven]

Gwen, glad you came upon our site and video. With the absence of a keypad the way to enter numbers is by pressing the number button just below the power button. You may have to cycle through this button several times before you see the numbers listed across the bottom of screen. Not the best interface for entering numbers. The other option is to buy a regular Samsung remote. Hope this helps.

[@mimilovinlife1964]

Thank you

[@ridho2d]

Im confused with color button feature in this remote 😢 how use it ?

[@cfldriven]

It would be used with an app that would give you choices or options to pick from and you would use these four buttons to provide feedback. I have never seen it used.

[@fmmatias]

How did you get the remote to turn on and off the external receiver.

[@cfldriven]

I used the HDMI ARC2 cable between receiver and TV. The cable allows devices to communicate thus turning on TV will also turn on receiver for audio. It is very nice when it works correctly. Works with Roku, Tablo and other devices.

[@zgh46840]

I’ve played with it & watched video on KZbin & find it easy to use.

[@cfldriven]

Thank you for sharing your experience. For me it was awkward at first but now like you I find it easy.

[@bigred9428]

But how did you find this out? Mine came with no instructions.

[@cfldriven]

There are electronic instructions in the TV, or you can download the PDF manual. In the US try www.samsung.com/us/support/search/?query=tv%20manual&page=1&sort=relevance&GNBRedir=true&referrerPageUrl=www.samsung.com/us/search/searchMain

[@lilly3182]

I have this kind of remote control with Samsung CU8000 43 TV. I need help, Sir. My broadcasting is in grey which means is off. How can I turn on broadcasting ? Also still some channels are still in Spanish not English such as Sunday Football and other channel.

[@cfldriven]

I not familiar with that particular model but you might try this link kzbin.info/www/bejne/jaHNm3tsiJ2An68si=YjS0XyUP4CrL8OIC

[@stinger1268]

Thanks for the great video! Question-How can you check what resolution you’re watching on Netflix while the movie is playing? Curious, because my Sony TV has a display button which shows the resolution..

[@cfldriven]

While you can get signal info by holding the center round button for off air channels, it does not work for Netflix. Of course Netflix does show if the program is HD or 4K at the start.

[@stinger1268]

@@cfldriven thanks!

[@Ernexzto]

How to replace this remote control with the one from my Samsung TV if I don't know the brand of my mediscenter box?

[@lilly3182]

Sir , I have some questions: who can I turn off the SAP ? Why are some Channels of my Samsung tv have Spanish language instead English language ? What can I do to change it back to all English ?

[@cfldriven]

My TV upgraded a few days ago so these instruction might be slightly different if you are still on the older software. Try selecting HOME from the remote. Cursor left>Settings>All Settings>Broadcasting>Audio Options>Preferred Language and pick your language and then go to Multi-track Sound and pick language. Hope this helps.

[@lilly3182]

I have the same Remote that you are having now.

[@lilly3182]

@@cfldriventhanks for you suggestion , I will try and come back to you later. Thanks

[@lilly3182]

⁠Sir, when I scroll to broadcasting , broadcasting is in grey. How can I turn it on or how to fix it sir ? I am so sorry to bother you. If you know how to turn on broadcasting , please make a video so others people can learn from you channel. Thank you so much.

[@leonataylor8103]

Wanted more info on recording a program, moving the closed caption text to bottom of screen instead of middle & creating a favorite channel list. Liked that he went over every button & told it’s function

[@cfldriven]

Leona, unfortunately in the USA you can not record programs with this TV as you can in other countries. However you can use a DVR like the Tablo TV kzbin.info/www/bejne/mHvKcpqrZpJnbNE. Thank you for watching and writing in.

[@Alicia652]

This remote appears to be like the FireStick 4K remote. I am used to how that remote works so I am hoping I can use it with my new (2024) Samsung TV when I hook up the FireStick.

[@cfldriven]

Alicia, while I don't care for the solar feature, over time I have gotten used to the remote. It certainly involves less staring looking for the correct button. Thanks for watching and sharing about FireStick.

[@CenturionF72]

Can I use the standard universal controller instead with neo qled 90 c or 90D ?

[@cfldriven]

You should be able to use the older Samsung remote. It may or may not require pairing.

[@PeterTeehan]

Thank you for the video - well explained and great examples. I recently got off of Comcast once and for all and went into the streaming world. We use FuboTV and with Comcast we lost a lot of functionality that we were used to. Showcasing the pause and rewind was exactly what I was looking for. Universal Remotes are either too expensive or not what I'm looking for. Decided to learn the remote that came with the TV and pray that it works. After watching this video, I feel confident going forward. Not to mention the video was not long winded, and over explaining a how-to video.

[@cfldriven]

Peter, thank you for watching and taking the time to provide such wonderful feedback.

[@namkha2000]

don't see you show how to display channel list so one can create a favorites list ... have to do it with the old remote

[@cfldriven]

Per your request I have answered your question here kzbin.info/www/bejne/nILNeGuIZbhooKc Enjoy!

[@nickedens3358]

Will this remote work with other Samsung models? The one my TV came with doesn't have the solar panel its just a standard battery remote

[@cfldriven]

While the older remote will often work on newer sets, I not sure it works the other way. Hopefully someone will share their experience.

[@KarenRed-f8k]

Where is located the power plug

[@cfldriven]

To recharge the remote you either place it with the solar panel facing a light or you can plug a power cable to the charging port located at the bottom edge of the remote.

[@TaiChiGhost]

I just bought this TV, and this is a big help. Thanx!

[@cfldriven]

Thanks for watching and taking the time to write.

[@dixiejones7258]

How do I get to programs I’ve recorded on DIRECTV using my Samsung smart remote

[@cfldriven]

I would assume like Roku they too have an app that you can download, just go to APPS from the home screen. The DIRECTV app should allow for playback of your recorded programs.

[@MikeNoyb]

Your receiver. I connected my older Sony receiver via the optical port, and it works fine but I don't see how the TV recognizes that receiver and controls it.

[@cfldriven]

Unfortunately the optical protocol is for audio and not control of devices. You would need to use latest HDMI cable to support control between receiver and TV.

[@deanstowell3810]

How many channels has the Samsung Smart TVs?

[@cfldriven]

Samsung offers over 400 smart channels. Add the off air and other streaming services and one could have over 1000 choices.

[@OswaldBeef]

Why cant i change the aspect ration on this damn new samsung smart tv!?!? Grayed out picture size setting for all streaming apps and stuck in "cinema mode". How to fix or return it?

[@cfldriven]

Aspect ratio can be change when tuned into a off air TV station, but not when using a streaming app which determine it own aspect.

[@OswaldBeef]

@cfldriven thank you i just got off the phone with samsung saying the same. I think it's stupid that other brand tv 's, roku boxes, roku smart tv 's and older tvs' can change the same signal from those apps to be full screen and samsung tv won't let you.

[@cfldriven]

@@OswaldBeef I see where it can be frustrating especially when you are used to having that control over aspect. Perhaps the thinking is that by handing off aspect control to the app you get exactly what the streaming service wants you to see and thus no need to change aspect as you go from app to app.

[@OswaldBeef]

@@cfldriven That's definitely there thinking I agree. I wonder if that rarionale of thinking had also allow them to decrease cost of hardware/removing the physical option to change aspect ratio. Me no happy, returning tv

[@cfldriven]

@@OswaldBeef It probably a bit of code that they changed to locks it out. Hope you find a product that works the way you prefer.

[@joannanobel4707]

Thank you for your excellent instructions.

[@cfldriven]

Joanna, thanks for watching and taking the time to write.

[@chadgilmore5046]

This is the worst controller samsung has designed for a expensive tv its two small its crap

[@cfldriven]

The newer remote is certainly very different from previous models. I wish they would have included both remotes, as I have little faith in the solar charger and would have preferred standard batteries. You can purchase the older version from Samsung or Amazon for about $10. Search for samsung replacement tv remote.

[@Revolver1981]

Yeah you need the standard remote as well. In the UK we get two remotes with the TV's. The smart remote and a standard remote.

[@cfldriven]

@@Revolver1981 For the price of these sets I agree it should have included both.

[@Revolver1981]

@@cfldriven The UK gets both remotes but it's still a hassle needing two remotes. Samsung should make a smart remote with more keys including number keys similar to the LG remote. The LG magic remote is great.

[@cfldriven]

@@Revolver1981 How is it that you need both remotes? I don't have a need for voice command so the old remote would seem to do everything. Am I overlooking something?

[@fairlessdave1834]

Question for anyone/everyone. Is the navigation through the apps rather fast or is there noticeable lag? The reason I ask is because I have never seen anything faster than navigating apps with the Apple TV 4 K box and it's smoother and faster by A LOT. Thanks.

[@cfldriven]

I have noticed a little lag but nothing that I would consider bothersome. It is definitely faster than the older smart TVs.

[@bigred9428]

I noticed that it's pretty fast.

[@Joeypop145]

how do you get to hmdi input 2?

[@cfldriven]

Home>Left>Down>Connected Devices

[@rrwholloway]

@@cfldriventhat is terrible ui. I’ve seen a few people suggest that holding the ‘settings’ button brings up a shortcuts menu, which could be used to change inputs.

[@cfldriven]

@@rrwholloway I'm not in front of a Samsung but I believe under Settings>Connection>External Device Manager you can change input, but you can also do it from the main UI by going left and selecting Devices.

[@Mikey7211]

Thank you so much for your help 🙏🙂

[@cfldriven]

And thank you for watching.

[@nagagutti8432]

I can't switch off or on with the remote what I'm I doing wrong?

[@cfldriven]

It could be the remote is not paired with TV. Press and hold the Return and Play/Pause buttons simultaneously. A message will appear on your TV screen showing the progress of the pairing process. After a few seconds, an icon of a remote and battery will appear, this indicates the pairing process is complete and the Smart Remote is ready to use.

[@esseinatu665]

Fantastic job. Thanks a bunch.

[@cfldriven]

Thanks for watching and reaching out.

[@dawnmclaughlin2521]

I find it frustrating its search component doesn’t understand voice very well my Fire Stick is so much better. And try to find what the 123 L top corner do?

[@cfldriven]

I find in the time that I make and wait for a voice command response, I could have just hit the button. The 123 button gives you access to a combination of settings, number keypad and A, B, C, D. The last one is the same as the useless A, B, C, D buttons on the old remote.

[@AaronDurr]

Art work drawing , then cake🎉

[@uncralph4354]

So you are saying I shouldn't use samsung in my basement tv room because the remote won't charge?

[@cfldriven]

The remote solar panel needs bright light to recharge. That light can come from the sun or a lamp. I just plug it in to a charger every month or so to insure it is always ready.

[@VOLTRONDEFENDER4440]

I hate the new remote as you have to press the home button to access inputs where the older tv remote allowed you to press input button

[@cfldriven]

Yes, in eliminating buttons, the new Samsung remote has to assign multiple presses to achieve what took one button in the past. An option is to purchase an old style remote for your TV.

[@VOLTRONDEFENDER4440]

@ problem is my parents have that new tv remote I have their old one that had the remote with all the buttons for the input and even the channel pad on it

[@cfldriven]

@@VOLTRONDEFENDER4440 You might have to take one for the parents, or purchase a new old remote.

[@yucel627]

speak button ?

[@cfldriven]

You press the button and you speak. Thanks for watching.

[@misoch]

The worst volume control because I press it by accident.

[@cfldriven]

You might be a candidate for purchasing the Samsung full button remote.

[@HosenS]

Thanks. Well done.

[@cfldriven]

Thanks for taking the time to watch and write in.

[@sandrariver6935]

Hate this remote

[@cfldriven]

While I have gotten use to mine, the design could have been much better. Thank you for sharing.

[@toseedyou]

NO cfldriven, this is not A SIMPLE REMOTE THAT SAVES STEPS....Samsung + has channels in the 5,000 range.....there is NO keypad !!! That makes it very time consuming to and tedious to find a 4 digit channel !!!!!!!! Also, some of us do NOT want to give Bixby or Alexa all our viewing choices and every keystroke we make on the control, so this Voice Command is crap. I assumed, when I bought my S90D that I could speak a channel and the remote would respond by going to that channel WITHOUT SIGNING UP FOR THOSE PRIVACY INTRUDERS !!!!!!!!!!!!!!

[@cfldriven]

Sounds like what you are looking for is a non-smart TV or you could refuse to log into the Samsung system and only be provided with minimal service. You can press the 123 button below the power button and that will allow you to enter a channel number, although I find the guide much quicker as it lets you filter. I do agree they harvest a lot of data just like YT, cellphones, stores, etc. Thank you for sharing.

[@bigred9428]

@@cfldriven , The tv will not work if you don't sign into samsung.

[@cfldriven]

@@bigred9428 Yes this is true for all smart TVs, and most smart devices like cellphones, computers, robotic vacuums, Alexia, Google, Apps, etc. I recall label to that effect on the Samsung box.

[@bigred9428]

@@cfldriven , I've had sony, tcl, and lg, and did not have to create an account with my birthdate until now.

[@cfldriven]

@@bigred9428 You can always give a false date.

[@specialcookday]

Tell us how 2 recharge the remote. Which now became like 📱. Thank U 4 the 🕐 N thank 4 Ur Devine. 🤣🤣🤣🤣🤣🤣

[@cfldriven]

One way to recharge the phone is to expose it to sunlight or bright lamp, but a faster way is to use a USB C connector from a smartphone and plug it into the opening at the bottom of the remote. The mic opening will glow red to show it is charging. It will extinguish when charging is done.

[@jafet.velasquez]

I want to use my old Hisense remote 🥲 this samsung remote is honestly sh*t.

[@cfldriven]

I would be curious to know if your HiSense remote will work with the Samsung. I agree this newer remote was not Samsung best move.

[@tresjoli100ify]

Worst remote ever they should be ashamed of themselves I'm ready to send this TV back ugh

[@cfldriven]

While I initially didn't care for the remote, eventually with some time I got used to it. I don't think it is there best design effort. If you like the TV you can check online for an old school remote replacement.

[@bigred9428]

I can barely see. This remote sure doesn't make it easy to use.

[@cfldriven]

@@bigred9428 This is definitely a remote you use by feel and not by trying to read the tiny print that blends into the case.

[@wolverinel71gamerbeast8]

I'm using my 55 inch Samsung t.v. remote. I don't like that remote.

[@cfldriven]

I wish I had an old one laying around.

[@annweber321]

I cannot unmute sound. What the heck!

[@cfldriven]

To unmute either push down on the volume button or push it forward to raise the volume and thereby unmuting. Make sure some other remote (Roku) has not muted your system.

[@missann0906]

Thank you came to KZbin to get more instructions about my new TV and remote,you did an Awesome job.

[@cfldriven]

@@missann0906 Glad to hear you found the video helpful. Thanks for watching.

[@mandarinlearner]

Frustrating. How about a volume button

[@cfldriven]

It certainly can be frustrating when a device departs from what everyone is used to. Samsung in eliminating buttons, revised how the remote works and caused a lot of anguish. Like in Europe the TV should have included both remotes for US consumers.

[@bigred9428]

I know. As much as I appreciate this video, I shouldn't have to come to youtube to find out how to lower the volume on my tv.

[@cfldriven]

@@bigred9428 But I am glad this video was able to help you out. Thanks for watching.

[@lordw9609]

Bad remote... Wish this was an option to remap the dedicated app buttons I don't use. I'm constantly hitting them by accident since this remote is Rectangular I'm picking it up upsidedown all the time 😡 If can't remap them, I'm on to other channels to find out how to at least disable them

[@cfldriven]

There is no re-mapping of them. You may want to consider buying older remote.

[@robinpedersen663]

I hate this remote. It's not user friendly

[@cfldriven]

As frustrating as it is I would check online for a replacement model that works with your TV.

[@timvivek7439]

Is it possible to skip a commercial?

[@cfldriven]

In the US there is no built-in record function and thus no way to skip commercials. A DVR device like Tabloo kzbin.info/www/bejne/mHvKcpqrZpJnbNE would allow you to forward through commercials.

[@ozmalo]

I like the old remote, why change SAMSUNG you've gone backwards I won't buy your TV just for that bring back the old remotes for humans

[@cfldriven]

For the price of the TV they should have thrown in the old remote, as they do in Europe. They are available for sale.

[@Froanite]

this si not smart remote just remote. smart remote was BN59-01182G

[@cfldriven]

The level of what is a smart device seems to vary with each manufacturer.

[@nealpaige3907]

Activate the microphone 🤣

[@cfldriven]

I find it quicker and less frustrating to push a button.

[@nealpaige3907]

@@cfldriven haha my point was the mic is always on .

[@cfldriven]

@@nealpaige3907 Thanks for the clarification. We're already leery of all the non-button devices that listen to us.

[@Mahavolhoff]

It seems like The person who designed this remote has never used a tv

[@cfldriven]

Or didn't care.

[@Mahavolhoff]

This the worst remote I’ve never used . I’ll never buy Samsung products again.

[@cfldriven]

Maybe send them an email telling them this, if enough people complain they might improve the next version.

[@bigred9428]

I know. I need a whole housefull of appliances plus two more tvs., but I won't be buying samsung.

[@Mahavolhoff]

Everytime I try to use the back button I hit the stupid Netflix button. There are no backlit keys either

[@cfldriven]

You are right, no backlight or glow in the dark buttons. Add to that the tiny print and your stuck just navigating by feel.

[@thomastownsend259]

We all agree this remote sucks / and why Samsung didn’t try this out on the people first to see if it’s easy NOT frustratingly difficult and cheap will show a shift in what previously was a GREAT tv viewing experience choice for buying a Samsung device. Will check remotes first, after returning this purchase,,, but nice picture. Good service people. Thanks for sharing.