NEVER Say These Phrases at a Car Dealership!

[@andrewleonard938]

"Act like you're in control even though you're not." That's nonsense. You are in control. Only you decide whether you're buying.

[@Kevin-mk6jo]

Facts

[@jreynolds2184]

yep, your wallet ... learn to walk away

[@willc5512]

Yup & stop leaving your phone number on those paperwork! Get disposable e mail addresses too. That way when u walk u make a clean exit & they cant come down $2 on the price & keep reselling your info. Or have it stolen in a data breach.

[@TanManFixes]

the only way to win is #1 you can fix cars yourself and #2 you can buy a good car private party. so yes, the dealers are in control IF you are are on their lot ....

[@scottcole1423]

@@TanManFixesnah, you’re still in control. You ultimately decide whether or not you buy the car. I was on my way to get a cashiers check for a car this week and decided not to. I called the dealership and said “hey! Sorry, I changed my mind”

[@dmvrell301]

The fact we have to do all this to purchase a decent vehicle is insane 😂

[@grumpynomad3551]

Only if you are poor.

[@ChevyDude]

This is normal on EVERYTHING we purchase as consumers. But when it’s 15k 30k 60k or more it’s more important to think about. Generally speaking, the average consumer spends more money on groceries per month than they do a car payment, but we don’t think much about groceries because it’s in such a small transaction without the lengthy commitment such as a car payment

[@robywar]

@@ChevyDude I mean, not really. We don't negotiate at the grocery store. I wish it were legal to buy directly from a manufacturer; new car salesmen contribute nothing to the industry. Used car sales are obviously fine and needed; new car dealerships aren't.

[@ChevyDude]

Every buyer dreams of cutting out the middleman, convinced that going straight to the manufacturer guarantees them the best deal. But that’s often just a fairytale. Take Tesla, for instance-they just slashed the Cybertruck’s MSRP by $20,000, instantly wiping out $30,000 to $50,000 in value for those who pre-ordered. That’s tens of thousands lost, just like that! Now, show me a time when a new or used car dealer hit customers with that kind of blow. The reality? Buying direct from the manufacturer doesn’t always mean a better deal-in fact, it can cost a lot more.

[@robywar]

@@ChevyDude Then why do big new vehicle dealerships, a business that's so entrenched that it's nearly impossible to start a new one now, spend millions to lobby (bribe) congress to keep their business model the only legal option? Give us the choice.

[@gcs7817]

I disagree on paying cash as a bad strategy I did my research on the car I wanted. I walked out of one dealership when the salesman didn’t want to budge and I told him a dealer 30 miles away had the same car for $4k less. Get to second dealership. Got the price down to what I wanted. They ran my credit and it was over 800… to which they told me I qualified for 0% financing to which I told them I was paying cash … they then chopped off $2k to take dealer financing. I was told I had to make at least 3 payments. I put 75% down and paid the loan off in 3 months. They made $129 from interest and I got $2k off

[@hi-line8195]

I'm always amazed how little car salesman know about cars

[@rcud1]

yeah, most of them are very lazy about learning their product.

[@FoxholeIndustries]

Then you are going to the wrong dealership

[@vee075]

Those type are harder to haggle with because they just see it as a as is product, a non negotiable non knowable.

[@fragoutrambo6381]

Yep. When I bought my C7 Stingray, the salesguy I was dealing with was clearly ignorant and inexperienced. Which gave me the upper hand. I had already researched previous owner's opinions, experiences, and issues they had with the model. I evaluated all recalls, known faults, common design/maufacturing failures. Then made a list balancing mileage, price, and features. I would also not waste time with one if it didn't have a clean fax since it makes hsggling more complicated and more risky on my end. Tried to lie about the car's handling package because it had painted brake calipers despite being mounted behind base wheels and Level 1 suspension. His manager came out almost immediately after I expressed my dissapointment in his lack of knowledge. Got them to come down nearly 3k off their price and got all fees/fillers removed. They did force me to finance but I had a massive downpayment and essentially got the car with plenty of equity.

[@The_world_is_not_worthy_of_Him]

they're not paid to know cars, they're paid to sell cars.

[@danielkeefe8076]

It blows my mind that a repeat customer at a dealership is treated as an easy mark and not someone that is automatingly given a good deal. I know some people that go back and use the same salesman everytime. I hate buying cars.

[@truckercowboyed2638]

Auto what?? That's automatically......

[@jreynolds2184]

Why have a preconceived feeling [hate] its like stating the word 'can't' IMMEDIATELY self defeating - its a chance to LEARN

[@Joex51x]

depends on who you do business with there are some good dealers and bad

[@danielkeefe8076]

True

[@YoutuberRick18363]

There's a whole king of the Hill episode about this

[@williamcollins7350]

Whenever I’m asked how much do I want my monthly payment, I say “Let’s start at zero”.

[@juju9706]

😂😂

[@JohnSeitz]

I’ve always said $1.

[@JoseMartinez23244]

😂 I’ll say that in my next purchase 😂

[@xlerb2286]

I do the same. Salesperson asks me what I want and I say "I want the fanciest car you have for a dollar, and you want to sell me the cheapest car you have for a fortune. Neither of us are going to get that, but let's see if we can find common ground".

[@rosekroger7147]

I went to dealership yesterday for a test drive. I m telling you.I sat my range and sales person tried to sales me 20,000 more what I told him. I walked away and never come back. I appreciate your tips. liked

[@MarjanKaykavoosi]

Do it true email with the dealership. Have everything done in the email before you go to pick up your car

[@billstarr5395]

Bought a brand new Jeep Wrangler in 2016 from a dealer. No trade just cheap price. Got a life time oil change program for $550 and it has paid for it self twice now. 130,000 and still getting free oil changes in 2025.

[@tomjohnson5700]

I used your tips along with Kevin Hunter and had 4 dealers competing on my last purchase. As Kevin Hunter would say when when dealers compete you win.

[@jerrylundegaard2592]

Hopefully you helped old Kevin by buying a few of his super duper gas tablets.

[@scottlemley1937]

I make one out the door offer, its either accepted or it isn't, that's the end of the negotiation. If I am told by anyone at the dealership "that's not going to happen ", I will believe them and I will leave and never come back.

[@Merkavastreetfighter]

I leave them my business card and tell them to call me if they change their mind.

[@hexhead5732]

I've walked out of several dealerships because they wouldn't give ODP. They wanted to do Credit report check before negotiating ful price

[@dirtbeard108]

@@hexhead5732 don't ask ODP. Tell them what you will pay. They can either accept or deny.

[@kjparlay]

Yep. Pretty simple. Here's my offer, if you don't accept it, that's okay. But if you change your mind in a week, or a month, give me a call.

[@snowrocket]

If I had done that, I would have missed out on some cars I bought. I let the process take its time, and schedule nothing for the rest of the day. I once told them, "I have all day", which I'm sure they didn't want to hear. Each time they came back with better offers. Usually, the third time was the charm, and I bought the car.

[@Lidzzz]

In the age of the internet and so many great resources on sites like KZbin I feel like the #1 mistake anyone can make is going to a dealer without having a plan, being informed, and/or knowing pretty much what you want.

[@mrk8212]

"within 2 seconds of hearing you talk I have you figured out" might be one of the most arrogant things I have ever heard. Classic car salesman personality. We have you figured out too. AMF.

[@danielb1877]

Last time I bought it was for a used truck, over the phone. Dealer was 2 hours away. Got an amazing deal. Even sold him my old truck... for $5k more than Carmax and right in line with private party. We both walked away happy. Paid cash. Took 15 minutes to do the paperwork (after I inspected & test drove). Have had that truck for 2 years... love it. I normally love to haggle, but did not need to with the small town dealership.

[@lorenacastillo212]

Why can salesperson just be honest and kind. The world would be a better place and peaceful. I'm in the process of buying a car since my old car doesn't work anymore but I don't know if I should trade it in in bad conditions or sell it (which means putting more money on my old car). I won't tell them that or share too much thanks for the tip I will also pray so the salesperson I encounter are nice, honest people.

[@glennstiller7616]

I just got my dream car. While negotiating they low balled me on my trade. My reaction was "hey, obviously we can't make a deal but no hard feelings" and I started to walk. Miraculously my trade went from $10,000 to $13,500 🤣. I'm now driving my 2011 Challenger SRT 392 6 speed.

[@Dustygoodz]

Looking at a srt8 charger and magnum! I really want the magnum but that salesman laughed and said he wants 5k cash before thinking about financing it to me 😅.. might go with the charger instead

[@Hallowsaw]

Having fun with that insurance rate lol

[@yogertslinger84]

My favorite to use on them for a higher trade in is "so you want me to pay for your car but you don't want to pay for mine" I've also used the "i already have an offer for x price from x dealership but I liked the color of yours better and the milage was slightly lower so I hoped we could make a deal."

[@jerrylundegaard2592]

Your dream car is a 13 year old Dodge!

[@AZGladiator]

Awesome car, congrats! Always loved those!

[@not-AI]

i only buy cars out of town, if you tell them your not driving down unless the price is negotiated ahead of time and get it in writing. makes a huge difference

[@bobdyar1033]

I walked out of a deal when I was telling the manager that the truck I just test drove needed front bearings. He kept saying that the all terrain tires was making the noise. When I told him I have been working on cars for longer than he has been driving, he basically called me a liar.

[@jreynolds2184]

Being willing to WALK on everything negotiable in life is a game changer [from car dealers to women] ...

[@bennyfisher4415]

​@@jreynolds2184truth in words.

[@cristopherfrakes1416]

​@@jreynolds2184😂😂😂 I love that you conflated car salesmen to women! Beautiful!

[@AZGladiator]

When we were looking for a used truck for my wife we went to see a mid 2010s ram 1500 with the v8.. started it up and first thing I heard was valves and lots of ticking. He said it was because it was cold. My truck with the same engine at the time had 90,000 miles and didn’t sound anything like that lol

[@demonhunter7861]

As a salesman I actually prefer people do deals over the phone or email. That way when it comes time for showing the vehicle and paperwork we have most of it done and you are able to move on with your day. Nobody wants to be at a dealership for hours hashing out details.

[@cherrylanemonroe1082]

BUT don't you want to see and touch the car you are buying?? I prefer to be there, present and see for myself what we are talking about and no misunderstandings. No?

[@demonhunter7861]

@cherrylanemonroe1082 if it's a vehicle you've never driven or a brand you don't know then I would highly encourage looking at it but if it's a repeat client or someone that knows the brand then usually they want a more seamless experience.

[@HemiMuscle]

Basically, dont talk. Do everything thru email😂

[@scotlawrence]

Agreed...IMO the only good thing to come out of the Covid years is the much easier ability to do everything via email! I bought a new car in 2021 and then we got one for my wife in 2024, each time I was able to email six to eight different dealers to get the best price, doing all negotiations over email, then went to the dealership only for test drives,and then to pick up the car. Each time we got a very good deal. It's now the best way to buy a car! 😊

[@Flyinghaus]

Absolutely! The dealership is their home ground.

[@johnpapa8681]

Most people don't know what to say on an email either.

[@jreynolds2184]

@@johnpapa8681 google ...

[@cr8zelegs]

Just bought a car last month. Best thing I did was do everything through email. Less likely that dealership tactics and emotional attachment work over text. Plus you have everything documented so the dealership can’t double back during the negotiation process and say they didn’t say something. Or you can call them out on their vagueness and ask very specific questions and you only want specific answers or otherwise threaten to walk away and stop emailing. They repeatedly asked me to come into the dealership in person so badly or “take a test drive” before establishing an out the door price beforehand to develop the emotional attachment first. But it’s easier to hold strong over email and you can call them out that this is the way you want to communicate for now, then state that you are doing the same for other dealerships to keep everyone honest.

[@jbro800]

I love how he said he even uses the money down tactic if that is what it takes to make the sale, regardless of what the customer wants to afford. This is why you should always lie to the dealership about everything and waste their time. Then at least if they don't give you what you want you can laugh about how much of a nightmare sale you gave them.

[@jeffreymayer8550]

I don't usually trade cars in... I also keep cars as long as I can. I have multiple vehicles I've had for over 20 years. Also, I've saved ALOT of money at dealerships paying cash. I'm 1 for 2 at big dealerships with my, "this is what I'll pay." Then walk to see what happens when they try to get me to pay more. I haven't faired as well at small dealerships. It's only worked a few times where they chase me down as I'm getting in my car. I'm glad you're giving some of this advice though. It use to be taught to people, so kudos!

[@darylburks7889]

I currently drive a 2007 Kia Sportage LX. This June 2025, I'm getting ready to step into something around the 2024 range. Doing the right thing now by listening to videos like this! When it comes time to trade in: I'm hoping to convince the dealership, it's not really driving a Kia Sportage but a 2020 Bugatti Chiron in disguise. If I can get them to drink enough coffee...maybe they'll see it. Wish me luck! 🤣👍

[@janicemajor]

Give them KOOL AID !!!!

[@elvismotorsports]

I ALWAYS start with the what is my trade worth question. I know what it's worth and I'm not wasting anymore time at the dealership if they aren't fair.

[@watchmanonthewall14]

Bought my last new car eight years ago. First dealership: they didn't give me what I needed for my trade-in. I walked. Second dealership that day: I told them that X dealership didn't give me a good trade-in price and I walked. They improved the offer, and we made the deal on a new car.

[@christopherscott8272]

Last time I did that, they offered more than what KBB said it was worth. Ended up buying a car...

[@raiden031]

It's a waste of time to get through everything else and then have to walk due to low ball trade in offer. I don't think order of things matters if the customer is willing to walk

[@OneOut1]

​@@raiden031 Yeah, you're right. Don't listen to a 20 year professional who is trying to help you and has no vested interested in your purchase.

[@raiden031]

@@OneOut1 any customer who understands arithmetic doesn't need to play games when buying a car. The dealer needs to make a profit and the customer wants a deal. So I look at it as pieces of a puzzle that need to be arranged. It either works mathematically or it doesn't.

[@dragracin5]

Is it bad i love the negotiation process. Something ive learned and do is learn to walk away from the deal. I rarely buy a car the first time i see it. I usually end up walking away and end up getting the deal i want 1 or 2 weeks later.

[@gthree0239]

Semper Fi. Thanks for helping collect for toys for tots. Love seeing everyone get involved and helping the Marines.

[@soneares9172]

With internet nowadays, it makes car buying easier. I got internet price of a new car from internet sales team. I then got trade-in value of my car. I used both those emails to reach out to other dealership asking them "Can you beat competitor's price and match CarMax trade-in value?". What's left is telling them no on dealership add-ons.

[@Michael_Livingstone]

If you’re buying a new vehicle, check to see if your employer has a fleet pricing deal with that manufacturer because a lot do and it saves thousands right off the bat especially with pickup trucks that have A LOT of markup.

[@kzwisler]

I also don't reveal how much is left on my current vehicle until the trade-in numbers are in. My wife and I went to get her a new car a few years ago and I stopped her from revealing the number because at the time we only knew the range her car was worth v.s. how much she had left. I didn't want the dealer to "miraculously" be able to break even on the trade-in or have us come out of pocket slightly due to their "evaluation" on what the car was worth when we could have gotten more for it. They threw the number out and we told them if it was good or not. We got lucky and they gave us a fair value that we were happy with so no back and forth.

[@tpadave]

It’s such a stressful situation buying a car. I had a dealership ask about down payment and my income. Knowing I am retired. All I ever said was it is enough. I said trade in, cost of car, I am just looking at final deal. Knowing they will make money off trade. I always agree to finance even though I know I will pay it off in a month or two. My credit rating is really really good. I know approximately the invoice of purchase and value of trade but still think I am getting hosed….

[@strokeracp1]

I have never been given a reason to be a repeat customer at a dealership... Ever! And 3 of the dealerships I worked for or previously worked for....

[@josephmalinowski6817]

This guy should be wearing a uniform with a cape because he is a superhero with what he says in his videos. I've learned from my father when buying a vehicle that the person at the dealership is not your friend is not going to call you tomorrow he's not going to ask you out for dinner so the more you can save the less you have to pay per month. I own Ram trucks but just because I do I wouldn't go to a different company and that's what you got to tell the dealer that there's plenty of dealerships that want your business the only thing you got to have good credit because the better your credit is the better you can negotiate.

[@jamesr5199]

I search online also and anywhere in the country. Recently I found a car at a dealer a thousand miles away. Bought it over the phone. Paid extra $500 for delivery to my door. Kept the car for 4 years and then sold to a dealer for 33% MORE than I paid. Moral is search everywhere for a good deal.

[@wdefghjuefhdegtfthtgf1351]

I am in service at a dealer for about 7 and a half years and i have over herd most of these. Also service writers will do some of these as well. Like as we call it wallet flush loyal customers as well as clueless ones. One other thing is if the tech or service writer tells you to replace the car they are being 100% honest as most of us are flatrate and writers are commision. And even at a independent shop this is true even if they say they will do a pre purchase inspecrion with close to 100% profit for them. In fact when i was at a chain shop i was so honest with these i told people not to buy a car on the phone so they did not even spend a penny

[@Kevin-mk6jo]

Herd.... huh 😂

[@talis84]

It's amazing to me that people actually say these things.

[@snowrocket]

I sold cars briefly two different times and people DO say these kinds of things every day.

[@000distructzero]

Last two new vehicles I bought I learned do not step foot on dealer lot until I had a printed off offer to purchase from them with OTD total we agreed on over text /email.

[@angelr4429]

Ha…shopped around to 7 different dealer for an EV. Only 2 of them game me a OTD price….which was only MSRP and tax tags…which is a bad deal anyway. The rest of them wanted me to come in. I just stopped looking.

[@saganandroid4175]

What is OTD?

[@000distructzero]

@@saganandroid4175 Out The Door

[@beachlife4346]

​Out the door, price. With all fees​@@saganandroid4175

[@jreynolds2184]

@@saganandroid4175 got Google?

[@professionalinspectionserv9468]

I would like to see sales directly to the consumer from the manufacturer. If that happens, dealers might start being fair and honest, lol.

[@kablah777]

Tesla

[@henson2k]

I don't know much about cars but know much about THE car I want. And definitely know more about car than average salesman.

[@mikeadams8027]

I have noticed that when you start signing paper work they always "sneak" in a sheet that says basically any thing that was said out loud does not constitute a contract and only what is written down is a contract. So when they promise you add-ons and extras, and a certain price, that unless it is on paper, it does not count.

[@MCTeck]

In 2018, I purchased a new Chevy Colorado Truck. My friend bought a used Colorado ,and the sales person mentioned that they had a New Colorado that had been sitting on the lot 10 months. Why did it not sell,It had a manual transmission!, but that was what I was looking for. I said I am going to pay cash. Ok, and we knocked off almost 4k! This truck was a WT. I got it for the Base model price. This dealer in my home town has been around since 1962.

[@trclark7689]

Two months behind on this video, but I've found at my local dealerships that salesmen honestly don't seem to care one way or another if they make a sale or not. You walk in and immediately get asked "Did you make an appointment?" If the answer is "no." They put you with the new guy that's training or another guy that's currently handling 3-4 customers at the same time. Before asking if you're there to look at a specific vehicle, they ALWAYS ask how much you're looking to put down. If that answer is a dime less than $3,000, they lose interest immediately. If you DID make an appointment, the salesman is usually always 30-45 minutes behind and trying to hurry you through your appointment. The last vehicle I bought, I ended up buying online and it was a pretty good experience. I will say this though, of all the dealership brands that I've done business with, the best customer service goes to Chevrolet, hands down. I think the worst for me, to date, has been Ford.

[@dumptrump3788]

11:50 "I can get that question out of you regardless of how good you are." So, 3 dealerships this week & they all thought the same. Yet by the time I'd left they didn't know how much I had, whether I was financing, if I was trading a vehicle in, they didn't get my phone number, what I did for a living & they didn't even know my name. Meanwhile, I got all the information I needed, apart from the times the Salesmen got ticked off & didn't want to talk anymore. It's easy.

[@ZebaKnight]

This is enormously helpful. Thank you... I wrote it all down and I'll memorize it. I'm now going to watch "12 fees to NEVER pay a car dealership"!

[@Roddy451]

So, you are telling me not to be honest? No, not really. Do not answer gotcha questions, keep your emotions in check, and remember, you are in no rush.

[@williamf.buckleyjr3227]

One thing TO MENTION, in passing, of course, is a competing manufacturer. An newer salesman's posterior exit will pucker a bit.

[@mikehawkins4752]

When I bought my current car and they asked if I was trading in my car at the end of the process, I told them I wasn't planning to. They said they really wanted it and could they make me an offer. I said OK. They offered $17k. I said I'll keep it. Then they asked how much would it take. I said $21k. They agreed. I bought it for $21.5k 2 years earlier. So, by the time the deal was done I drove that older car for free since trading it in saved me on taxes for the new one.

[@lostking9]

I don’t know how many times I’ve asked the sales person, “What’s the selling price?” And they don’t even tell me or make up some b.s. excuse about needing to talk to the manager…and then after they talk to the manager they still don’t tell me the selling price. It’s enough to make my cheeks red with anger. I love buying cars, but I hate dealerships. One lie after another.

[@forgedrbest3428]

Good job of exposing why the dealership model has failed in this country, and also why the manufacturers, all of them, are failing.

[@robertpolkamp]

Buy any vehicle 15% off MSRP. You only say one thing "I'm a buyer if you eat the first year depreciation". Last year's model? 25% off. 👌

[@siobhanmelliere3382]

Walk into a dealership near the end of the month. Tell them you want to see the invoice or you aren’t buying the vehicle. Even if you pay straight invoice, the dealer is still getting paid for holdback and PDI, not to mention any other depreciation or spiffs that corporate is running.

[@jerrylundegaard2592]

Dealers are not paid "depreciation." They are provided various incentives by the manufacturer which make, as you note, the invoice not the real price they pay.

[@siobhanmelliere3382]

@ huh. They used to be. At least Ford did it that way via a Dealer Payment Statement. I know because that was my job 20 years ago.

[@Nigben22]

@@siobhanmelliere3382a lot changes in 20 years bud

[@MakoCrisisVII.]

The way I do it is I search online and email the dealership asking for an out the door price. Then I get the best one and use that as leverage to negotiate to other dealerships. They try to get me to come in but I won't if I don't have an out the door price. I'm not trying to waste my time or theirs.

[@kaloianmitrev6279]

well you are probably godlike seller I got that question after spending 30 minutes checking cars and specks tho I came in with clear target in mind..."by the way dude how much you gonna spend?" flat tone and visibly bothered "that's my problem mate,what is that guy gonna cost it looks fine for now"

[@Capt.Kirk71]

Can you imagine how much metal a dealership could move if they were honest and upfront!!!

[@JoeSage55]

Thanks Biff Tannen. You haven't aged a bit!

[@alexandral6997]

😂

[@ChevyDude]

Why don’t you make like a tree… and get out of here? 😂

[@joemtnclimber793]

@@ChevyDude LOL! 🤣

[@mib20000]

I seen a nice truck on a car dealers lot so I was wondering what they wanted. it was a 2009 silverado and my truck was a 2003 silverado. Now Im a big guy and I was tight in my 03 but for some reason the 09 steering wheel was way lower than mine and it wouldnt adjust up anymore.I could barely turn the wheel. That salesman told me there are places that can move the seat back. I basically thought this dude is trying to sell me a truck that would be impossible for me to drive and super dangerous. so I left. about a week later he calls my house offering me that truck for thousands less than what he told me that day.. I told him I lost my job and hung up.

[@Plow-b1x]

So sad you cannot look at a window sticker for the honest out of the door price. Good video though.

[@FoxholeIndustries]

So it’s dishonest to try to get a good profit on a car? What we should just try to make as little money as possible and go out of business? I’m so tired of entitled buyers who just think dealers make bank on everything when we are Losing thousands often to get a deal done.

[@corail53]

@@FoxholeIndustries Yes. Cars are just like every other consumer product out there. There is no reason car buying has to be all these games and put a bad taste for consumers. You throw on your markup - either include taxes in that pricing or after and then make up your profits on the fees from financing. You don't make money on buying outright anyway. You chose to go into that business so don't be crying to consumers who you are trying to gouge and trick about your loss-leaders.

[@AllanKunda-mp5xs]

@@FoxholeIndustriesI go to sporting goods to buy a new rifle, there is a sale price and I see it, that is what I know I have to pay. There is reason a car or any vehicle cannot be that way. You have your mark up and should not have to inflate it.

[@adamluther5836]

@@FoxholeIndustries YOU don't understand entitlement. YOU are the one acting entitled in this scenario. YOU aren't losing thousands, YOU just aren't seeing as high of profits as YOU think YOU can squeeze out of customers. YOU are the one playing games, and YOU are the one that is going to cause the business to go under with such shenanigans.

[@cherrylanemonroe1082]

@@FoxholeIndustries You can make a profit, but you should NOT be making a KILLING out of selling NECESSARY items in our lives like cars. As if the cars weren't ALREADy overpriced!!!

[@andrewb941]

I like messing with them .. “ yea I’m looking for a honest salesman that won’t play number games since I’ve not bought many cars”. Which is a total lie lol more of a test since I’ve bought more than the new sales guy has sold.. sometimes I also look for the “new guy” to give him a sale. Usually first thing I ask is what interests rates are you seeing .. I usually have a pre approved loan in my pocket from my own bank

[@OneOut1]

Lots of time professional salesmen try to shift you to a different car is because they can tell from day to day experience you will never get approved to buy your dream car. They also know that once you get your emotions and pride get invested in a a car your pride won't allow you to settled down on a cheaper car with the same salesperson. You will go to another dealership and buy the same car from someone else to save face.

[@sherelleturner9897]

My phrase was, "my son sold cars, talk to him." The salesman attitude changed quickly.

[@WithOut-fj2dv]

I just went to a dealer looking for a used truck, i saw something nice for 17k i was like, okay is in my budget. Just went he told me people are financing their cars for 8 years I just straight walk out, he literally said a 4 year loan is typically for leases.

[@Redhead6234]

I'm looking to trade my car for a newer used car. I made my first visit to a dealer and told the salesman specifically what I wanted re mileage, price range, etc. They didn't have what I wanted, so naturally, he steered me to a new car.

[@rcud1]

Most of these are common sense but buying a car is just not something most of us do enough to do it well. Biggest thing is to do research on the model and prices and check around dealers. It may pay to drive a couple hundred miles to get something and save thousands. But if you can offer the dealer a price may get best deal. That doesn't work on highly sought after cars though.

[@dtsang508]

I'm going to this guy's dealership someday & use all 10 of these phrases! LOL

[@brokeboy87]

What could possibly go wrong.

[@watchmanonthewall14]

I like it!

[@d3vill3ath3r]

Would actually be fun to do to troll your local dealership...😅

[@jrr7031]

Finance manager gonna start break dancing.

[@RandomGamerCory]

just a good example of why used private sales are king

[@jerrylundegaard2592]

When you buy from a private party you do not know how that person maintained the vehicle and you have little recourse should a problem arise after the purchase. For many that presents a risk not considered acceptable.

[@aGuyNamedDingus]

Yes and no. You just go to a reputable dealer and read the fine print before you even go checkout the car. Notice all the red flags and read the reviews from other consumers so you know what to look out for

[@Sam-gv6lo]

To avoid all of the drama, is better to contact your credit union and let them deal with it for you

[@jamesjacola351]

This is good information as always. Much appreciated.

[@vince8436]

I have never told a dealer how much money I had available. I negotiate price only. If they try to sell me on payments, down payment or trade I will walk. I know my price for the specific car based on model and trim level. Hit my price we have a deal. Telling me we are so close and asking is it worth losing this car for only $700? My answer is yes. A car is a car and there is always more than one available. Also don't try to move me to a different trim level, different color or even different. I have explored I know what i want. I also know if they put me in a color, trim level or model other than my choice i won't be happy and end up getting rid if it sooner. Last time I bought a new vehicle I walked away from no less than a dozen offers over a 12 month period. One salesman told me I was not a serious buyer. I made it a point to show back up at his dealership with the car I did buy a few weeks later.

[@jmackinjersey1]

When an up says they don't know much about cars, that is the perfect time for me to start asking them questions about their Needs, Wants and Lifestyle, as well as the car they are driving now and the things they like and dislike about it, why they are trading it in and if there are any changes in their lifestyle. This allows me to find the car that will actually fit them perfectly, because we all know that once you sign the contract, it is your car and it is not as simple to return or exchange it as it is a pair of shoes.

[@rkmatt8761]

I had a truck that started having lots of issues put 4k worth of repairs I unhooked my battery to erase my engine light. Went to a car dealer to see what I could get for trade In. Test drove a truck and liked it. They offers me 10k for trade it was 6.8k lower then what I owed. I asked for my keys back told them I really didn’t need a new truck I’m still ok with mine. The sales man left and came back with the sales manager and upped their offer for my truck to $15k! I feel I did good with getting a higher amount for my trade

[@figmojustfigmo3820]

Salesmen are wise to the “don’t tell them you’re paying cash” trick. Last time I bought, salesman instantly asked “how you paying?”. I blew off the question at first. But he kept asking and I kept saying “I’m not sure”. Long story short - he refused to commit to a price until he found out how I was paying. Nothing sneaky about it - he just straight up said “that depends on how you are paying for this. Are you going to finance it?” So I think that advice has become dated. You can no longer hope to negotiate a great price with the salesman thinking you might finance the car, only to spring it on him at the end with an “A HA! I’M PAYING CASH AND DEMAND THAT PRICE!” They’ll just tell you, “well…that was the financed price, if you want to pay cash we can do X dollars”

[@IraqVet0608]

I walk in, “ if you want to eat, talk to someone else. If you’re killing time, I may have some questions but I’m just doing research. I’m not buying anytime soon”. This typically cuts through the bull.

[@trialbyfirehomestead6810]

Was having my truck worked on and deciding if fixing or getting a different vehicle would be better. Looked at a 4 year newer version of my truck. I do most of my own work I know the vehicle well. The salesman kept telling me I was wrong everytime I opened my mouth lol. Decided mentally to keep my truck right then but wanted to mess with them. They gave me a low ball trade in on my truck. And came down 500 on their truck. 20 minutes later I was up 8k on the trade and down 4 grand on their truck. They printed the paperwork and I said no thanks and walked. My truck is better than theirs lol

[@outrageous-alex]

Was just at a dealership to take a look the other day. I really wasn't ready to buy. But the car I was looking at was 36,000 on the lot. So after some negotiating and my trade in, they said it would be like 35,000. After all the tax and stuff. I was like naaaa no way. After a lot of me saying no, he goes away, comes back with the car 28,000 and total 30,000. Literally got 5,000 off just by saying no. Then I still walked away.

[@outrageous-alex]

P.s. you putting out there $1200 a month, is CRAZY Literally nobody should be paying even half that, period end of story.

[@brentleary2227]

I never finance through the dealership. I use my credit union. unless the dealership gives me a deal even better than the CU. I then have them write me up an out-the-door price and take that to my CU to see what they think or one last ditch effort to get them to beat the stealers. Never give them any money to " hold " the car. However the best is to take all specials, incentives, ect to get the price down. I know alot of people don't have the resources to pay cash, but if you do never tell the salesman. Make your deal. Then pay the loan off in 2 months. The dealers lose money from the finance companies if the loan is paid off in a certain time frame. Just make sure to ask if there are an penalties for early payoff. They mess with you, you mess with them

[@andresniederhofer8602]

When I shop for a car. I talk about my out the door number. Not the payment. Last 2 cars I’ve bough I have gotten out the door for less than the sticker price. A 21 CPO telluride SX and the. A 19 ram 1500 laremie. Both bought this year. Both took roughly 4 days to make a deal. Took my time and told them my offer and stuck to it.

[@Bobcat9]

Sometimes, "this is the only place I'm shopping" is because that's the only place that has the model I'm shopping for. For me, if that car isn't exactly what I want, then you're not going to be able to sell me anything else.

[@snowrocket]

That's pretty much my story as all but one car I've owned has been used. I look for a very specific car with specific options/colors. When I find it, THAT'S the one I'm looking at. There's VERY little chance that the owner/dealer has ANYTHING else that interests me even 75%. Even so, I think I paid the right amount for the cars that I bought.

[@EastTNflyer]

Anything you say can and will be used against you in buying a car. I get tired of hearing from dealers, “we’re not making much on these, even at MSRP”.. 😒

[@DJDiagnostix]

when i go they always lie about what financing terms I qualify for. When I get ones from my banks prior to they never come close to there numbers. They will even lie and say there offers are the smallest possible.

[@gwillis01]

Being eager and desperate at a car dealership will end up costing you thousands. The dealer figures that you will suddenly find a new source of extra money if you want the vehicle badly enough.

[@camejko]

hi. whenever i go to dealershiips and test drive a used car. one of the first questions they ask is, "so what do you do for work" is that for them to decide how much they think they can charge me, or if i can maybe monthly payments? i know they dont car about me or what i do, just trying to figue out the right answer. i usually just them them im in the army (cus im in the national guard. i dont say my civillian job) thanks

[@angelsalinas4597]

A salesman has never taken advantage of me😂 i know more about cars than any salesman ive ever met and they say stuff that lets me know they only do the job for money

[@kenrk]

Kind of hard doing some of these things, when most dealers I've negotiated with try to force the trade-in value, and "how are you paying" very early in the process.

[@jdmichal]

Those are both extremely easy to answer. "I am not interested in discussing trade in. Let's focus on an out-of-door price." And, "I have sourced my own financing, so let's focus on an out-the-door price. After that, I'll entertain any competitive financing offers." If they ask or press, you repeat. If they still ask or press, you state that since they are not willing to work with you, you're walking followed immediately by walking away.

[@jebb125]

I have only bought a few new vehicles over the last 40 years, i always ask the salesman to explain the vehicle to me, i already know what i want and what it has but if he cant answer basic questions i am looking for another dealer

[@MikeMikewaz]

The one phrase a dealership will never tell a customer is "I'm here to help you"

[@JoshuaSummers-v6o]

@MikeMikewaz the way that I see it is that car dealer's goal is to make money not friends

[@MikeMikewaz]

@JoshuaSummers-v6o yea but the dealer doesn't have to sign papers with the devil saying I need to ruin this person's life

[@JoshuaSummers-v6o]

@@MikeMikewaz that is very true.

[@JoshuaSummers-v6o]

@@MikeMikewaz That's very true.

[@drowningblonde]

I don't have to say a word to a car salesman, they automatically think i'm ignorant and start talking AT me. Then when i tell them what i'm actually looking for, they've always got something better to do.

[@davidbahr8599]

Watching your videos makes me never want to buy from a car dealer! 😂

[@mikejames-drummerreginacan1386]

Thanks....buying a used car in Spring. This video will help.

[@hughbarton5743]

I understand the extreme emphasis that sites like these talk about $$$$ paid. We humans like to feel that we can measure everything important with numbers. This purchase is, for 95+% of folks, A major outlay..... So, compare just price. Right! Actually, I disagree; the price is what you pay, the value is what you get. Service, after sale products offered, reputation in the community, all big stuff. Example: worked briefly for what must be the worst Porsche dealership in the USA. Prices?competitive. At best. Everything else: substandard staff, lousy parts inventory, no after sales support....but if its 300+ miles to the next nearest dealer, maybe a price is not the only answer to the question.... PS: We had poor profitability as compared to competitors.....

[@alexc1287]

Valuable information.

[@helomech1973]

I don't really negotiate, I know what I will pay and a dealer has one chance to get me that price. I don't discuss down payment or anything other than out the door price. I don't have a car note.

[@dalecronk4377]

Just great information, thank you for being honest

[@swarlly]

Worst deal I got was on a 2010 Ford Focus years ago. I told the dealer i wanted it for 12K yet the price always found its way up to 14K at closing. 2 days of negotiation, and leaving searching for better options. I needed a car at that point in time because I moved to a new city only having a work acquaintance help drive me around. No friends, and uber wasn't really a thing yet. Car ended up being a money pit at the end of its life.

[@kobenoah1]

I’ve had my truck 24 years. Plan on staying with it :)

[@t33h33studio]

39 months?????? LOL I'm trying to pick something out for the next decade. If I want something new, I give my car a deep cleaning and maybe consider adding a metaphoric bell n whistle on it somewhere, like a new spoiler or something.

[@cubiczirconiabeard5366]

"what's my car worth toward purchase?", I asked. Salesman said,"I will tell you what, how about we won't charge you for parking it there?" I laughed and said, "actually that 22 year old rx-7 can out pull that miata, and out turn the rx-8". You should buy it from me for the original msrp and display it to show that mazda's last forever.

[@vallang4832]

I bought my Camry in 2010. And still running good!!!

[@KentuckyMan92]

I’ve had my 2004 sierra since 2015 and I’m still content with only having it got it looking the way I want it to look and it’s still a good running truck If it ain’t broke don’t fix it way I look at things same way about buying vehicles if I’ve got a good running vehicle ain’t no point in trading

[@cjb8764]

Very simple if the price is over your budget, walk away! and run if you see dealer mark-ups.

[@Justiceincorporated.]

Thanks for the insight, leverage, manipulation etc. why I never buy from a car dealership

[@Momtojoshcanpark]

My husband and I were dirt poor so sticking to a monthly payment we agreed on was pertinent to buying the vehicle. And we had 3 kids to transport. So we found a Chevy Tracker and told the dealer we needed the monthly payment to be no more than XYZ. So he said sure he could do that. So we settled on the one had. They did the financing and it was $75 over XYZ. And I was like you said it would be XYZ. He said well you have to pay for abc. I said I knew that and that needs to be part of XYZ. He was stunned we were not going to sign over $75. So he said he had to go talk to his boss. So they came back with $50 over. I told my husband let's just leave. He was like no no, let me go see if we can get it lower, you're killing me here. So we waited. They came back $4 over.😅. I stood up and said, I said XYZ, not XYZ+$4, I told my husband let's go. The guy said you're walking away over $4??? I said yes, $4 can pay for gas. He said, hang on lady, let me see if we can get it down to XYZ. I said seems to me you can't because if you could you would had come back the first time with that price. He said just wait let me go see. His boss walks in and said, I have to meet the lady that's willing to walk away over $4. So he said we got it down to XYZ.....So when we signed the papers the dealer said to me "man lady you sure do drive a hard bargain".🤣🤣🤣🤣🤣

[@jojotherapy]

Thx you for some honesty up front