BUYER BEWARE! How A car Salesman tricks you into buying a car.

In this video, I share the sales process a car salesperson uses to trap and trick you into buying A car. I could talk for a week on this subject but got it down to 24 minutes. it's worth the watch. Make sure you share this with your friends.
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#Chevrolet #CarBuyingTips #CarSalesTips
You can now find me at my own dealership in southern Indiana. My wife and I started Mike’s Car Store Located in Georgetown, In. Where Buying a Car Doesn’t Have to Suck™
We specialize in Late model Used cars for all types of buyers. If you have challenged credit we can definitely help you and ensure you don’t get scammed or pay too much. If you are a cash buyer or have excellent credit we will be glad to help you as well.
We are also specializing in our new Car Grabber service. If you are looking for a late model car and don’t want to contact a bunch of dealerships just to have them show you cars you didn’t ask for. We got you. Just head over to mikescarstore.com and tell us what you are looking for and we will get it for you.

[@soulwarrior2177]

Rules of engagement! 1. Get your financing before you go car shopping! 2. Never trade in your vehicle! 3. Focus on the price of the car not the payments! 4. Do not buy any of the extended warranties or any of the extras they pitch to you in financing! 5. Walk away if they will not give you a fair price!

[@jerrylundegaard2592]

Advice with begins with "never" is always flawed. For example: While a person should always know what financing they can get from their bank or CU, the smart move is to always allow the dealer a chance to arrange financing. They have many sources. They can and often do provide the best rate. Think about it, what is there to lose? Nothing. The buyer can use their bank or the dealer's arranged financing. Regarding the trade. In most states the value of the trade is not taxed. For example, in a state with a 6 percent sales tax rate the tax on a new car would be less by this percentage applied to the value of the trade. This can often result in the difference between trading and selling privately being relatively immaterial.

[@dogthewalker8071]

@@jerrylundegaard2592 To me, I hate to give them my SSN and fill-out a credit app with all sorts of information on it. Cannot trust a dealer with this info. Just pay cash or use a CU.

[@Kevin-mk6jo]

Smart man. Don't pay mark ups or add ons.... and yes... walk away.

[@speedonmodela2109]

​.

[@billb.7842]

Lol! You tell someone not to buy a service contract and then they get stuck with a 7k transmission repair or 10k or more engine replacement.

[@dknights6414]

$600 a month? I’ll keep my $270 Lexus payment and continue my crack addiction thank you.

[@peipei5202]

$270 a month for how many months? And how old is your Lexus? I can buy a 1990 Lexus LS400 for $100 a month.

[@shanenickles9751]

I'll continue buying mine of the crack heads for $400.00 total. Cause I like other expensive dope and no liscense anyway, so if I get pulled over going to jail anyway. Lol. Just got 2011 honda accord for 800.00 went found another one blown engine - swapped out all the visible bins, now got stolen newer car. From way outta state with a title. Never had a pig think to look at anything diffrent.

[@realalsenor]

@@peipei5202 an LS400 you should buy with pocket money!

[@Kabaselefh]

😂

[@jesusf.2600]

$80,349.95 FOR A CORVETTE BAUGHT CASH? WTFFFFFF

[@chrisdigiuseppe7717]

I just bought a car from a dealership, I went in defensive after seeing a lot of videos like this one. While I'm sure this is true in a lot of cases, I had a great experience. Agreed on a fair price and that's what I paid, with no extra tricks or b.s.

[@joeandrews8842]

Found a really nice used car and signed all the paperwork and even had the tags switched for our car to the one we just bought. Only then did I notice a defect in the paint down low on the side of the car. Turned out it was traded in with the damage and they ran it through something of a clean, prep and repair activity. I immediately said we have to renegotiate and I'm cancelling the original deal. They said wouldn't do that. I told them to lower the price by 2k and they said no deal. We walked. I told the wife we would have a message on our phone when we got home, saying they'd accept the deal. (before cell phone days) Sure enough, they called and said they'd do it. I told them before I left not to bother calling because once we leave we're not returning. Found another car at another dealership.

[@mtxrawkus]

I always make them buy me pizza while we negotiate.

[@marksalinger1888]

What kind of Pizza?

[@Assending1]

In Colorado we get chicken POT pie and cookies

[@hardwaylearner]

This is actually a power fucking move. I've been waiting for the new Bronco to come out, might try this...

[@pops.718GT4RS]

Yes, with weed on the side.

[@marcelrobert9178]

@@marksalinger1888 lol

[@Emilthehun]

A car sales man , sold us a video on car sales man stuff. Wow you are smooth bro!

[@Glock23Fire]

You mean a car salesman with 2 black eyes...🤔

[@ozzstars_cars]

@@Glock23Fire and a busted lip

[@mitchellbarrios4972]

Im guessing someone wasnt buying what he was selling...

[@stephenpowstinger733]

We didn't buy anything. No sale, just time spent.

[@dukkkman]

@@ozzstars_cars heheh you and stetz make me laugh

[@XxNewmilleniumxX]

Chevy: Hey, you guys looking and doing some shopping today? Me still: Just looking. -_-

[@TheDylanPlayer14]

There's literally been so many times I go into a lot just to look at the cool vehicles

[@keithbland9023]

Last time I bought a vehicle (a mini-van) I did a lot of research online looking at inventory online, looked up how much my car was worth. So when I finally found the van I was most interested in I drove out there stood in front of the van I wanted and waited for the salesman to come out. He came out asked me how I was doing and I told him, before he could ask anything, was “this is what I’m here for, can I test drive it”. I test drove, loved it, told him it’s what I wanted to go for and... I still love my van and zero buyers remorse. So yeah, totally skipped a few of those steps. LOL.

[@frankievalentine6112]

I advise everyone to answer all questions at the dealership the same way I do: "All will be revealed in the fullness of time."

[@asimple13]

I went to a local dealership 6-7 yrs ago and test drove a vehicle. went inside to talk numbers and they brought out this, promise to buy paper. They wanted me to sign this paper saying i would buy if the numbers were good.... I quickly got up walked out of the dealership. The finance officer was pretty much chasing me out of the store saying my credit wouldnt buy crap.... I got in my car and drove off laughing. Couple months down the road, that dealership went under... no surprise

[@mike-uw6wt]

I always get the best deals after walking out. They end up calling you and groveling to make a deal. Got a car below invoice this way.

[@bizkitman308]

@@mike-uw6wt invoice mean nothing. It's not what the dealership pays for the car. After you take off all the kickbacks the dealer gets, then you will know the real "invoice"

[@timstevenson7040]

You should have taken the 'Promise to Buy' paper and signed it man.... you are wrong here.. ... You should have signed it "F**K YOU", THEN walked away!. LOL!

[@richteritwan]

I break promises to buy all the time! I just want to see how far they'll go before i walk. Promise to buy? Pssh. Im not 6 years old.

[@APRIL916]

That's crazy, I had a Real Estate agent do that to me, many years ago..... Lame!

[@jonbarnard7186]

My advice. When negotiating price with the salesman, always insist on "net to customer" or "net" plus tax. The biggest trick in the book is when they start adding numbers once they've got you hooked. Oh there's a fee for this, and a fee for that, and there's clear coat I didn't factor in, the windshield is engraved for security, or there's a "business office fee" (my favorite). Only talk about final net price to the buyer. If they try to add stuff on later, stand up and walk if necessary. Don't put a cent down unless the offer or contract clearly states "net price' or something like that. Write it in the margin if necessary and get the sales manager to initial it. This will save you a lot of grief later. And for god's sake don't buy the scotch guard, or the undercoating, or the clear coat or any of that bullshit. Modern cars don't need any of that stuff.

[@markbaloun8810]

So Ill assume I can go to your place of business and you will give me everything for cost? I want your cost and your time and labor at NO CHARGE..you're not allowed a profit. Right? Figure out how to keep the lights on on your own..I want pay a penny for your services..only fair right?

[@robmelone6947]

@@markbaloun8810 that's not what he's saying at all. He's saying tell me the price of the car plus any fees and/or taxes included in your bottom dollar price....

[@Chief_5]

That’s a good idea, I’m trying it on my next purchase 🐍

[@sarahann530]

@@markbaloun8810 Of course he will give you everything at cost , thats why he is broke

[@ooshkinah]

It's called out the door price. My dealership show's everything on the web price. Most do as well. The only thing we don't show is DMV for your plates, tags, title and all that because it is different for each Zip-Code. The out the door price is on the Web + DMV. Anything else you purchase is optional after that and your choice, warranties, protection packages, etc.

[@mixflip]

I asked to see a truck under $30k at a dealership. They said sorry dont have one but we have one at $39k. I said ok call me if you get another one better fit for me. He said just take the truck for a test drive and maybe we can get the price down to $30k....he three me the keys and didnt even ask for my drivers license lol. I could have driven off with a $39k truck and they wouldn't have a clue who I was. I was shocked. They really wanted me to drive the truck and definitely didnt want me to leave.

[@marshiver13]

mixflip did you end up buying it

[@mixflip]

No. They wouldn't budge on the tundra

[@barbelliott3999]

Thx very much. I'm in process of lookinh around now. I kno what I'd like to have. Would it be a good idea to go to a bank before and see if they'd finance so much money for me on a used vehicle at a certain price range?

[@tommak6516]

They probably had a sniper rifle on you the whole time.

[@sassouusasoo3607]

@@tommak6516 lol

[@robertmcgee7083]

Eventually, the auto industry is gonna price themselves out of business. Wages don’t move nearly as fast as prices.

[@patb9375]

eventually? already there

[@jesusf.2600]

No SHIT $80,349.95 FOR A CHEVY CORVETTE BAUGHT CASH? WTF IS WRONG WITH THIS COUNTRY?

[@jesusf.2600]

@Fau Q bro TRY BUYING A CHEVY SUBURBAN

[@jesusf.2600]

@Fau Q bro THAT IS LITERALLY ME TODAY. TRAYING TO BUY A 2019 SUBURBAN LTZ those suckers are hyper expensive.

[@jesusf.2600]

@Fau Q $70,000+

[@patricasmyth4359]

The last time a car salesman tried to talk to me about "monthly payments" I walked out the door. That was over 17 years ago. I've purchased 2 cars since then. The first was negotiated over the phone. A year after the purchase the Blue Book value of the car was more than I had paid. More recently, I researched online, got quotes from dealers, then went onto the nearest dealer and said "If you will sell me this car for this price, we have a deal." First, they said no. I didn't say anything, then they said yes. A year and a half after the purchase, the Blue Book value is greater than what I paid. Last time paid cash. Do your research online, know what you want, and limit the exposure to the sales people as much as possible. They are not your friends. Not even Chevy Dude.

[@izz5946]

@Grieg Ragen ... yes pretty much my style why did you leave sales ?

[@izz5946]

@Grieg Ragen .. yup I know exactly what you mean... 100% I love dealing with the cars and all that.. but I know people expect miracles and always have 30 mins to buy a car smh.. but as you said I may Not last long for the same reason, i do my thing 100% but i dont control everything i can only move as fast as everyone else in the process and i cant control everyone the manager is always tired, never motivated, finance is always busy and act as if you need an appointment to ask them a question, god forbid someone along the process had to make a photo copy.. No they won't they will kick the whole file back over 1 paper so stupid.. so I like it but hate that I cant control everything... I've had managers making me wait 3 days for numbers by then I just tell the customer where he can find the car... because I wont be able to help him due to my slow staff 😠 initially I got into carsales as a warm up to Real Estate and may soon make the Leap... I'm retired and have a pension income so it's not so hard on me it's all a 2nd income but I feel bad for guys working hard in car sales and see no way out...

[@DSKSeattle]

I negotiate for a living and I can already imagine a way to sell you a car. Your style of car buying works for you because you’re analytical. You like to research the crap out of products that you buy and take forever to make a decision. It could be a camera, a car, a home, a movie, or even dinner. This is what you have to do to feel comfortable about your purchase. In your normal life, you’re probably neat and organized. This also explains why you’ve only bought 2 cars over a 17 year period. A savvy salesman would need to instantly recognize your personality type in order to sell you a car. There are also people who make purchase decisions purely on emotions. These peeps will clash with your personality type because they perceive you as slow while you perceive them as reckless. To close a sale, you have to make the customer feel like they are winning. And it usually means making them feel like they made the decisions and they got the last word. For analyticals, it means giving them all the data they want to make a decision; for emotional types, it means making them excited about the car. The latter doesn’t care about getting the “best” deal in the entire state as long as it’s a good and fair deal and the car makes him happy. The former needs to think she is getting the best deal in the universe. Understanding this will make you a better negotiator. If you know how to hide your personality type, even better.

[@izz5946]

... you need to relax the hours you put into research over a dam car is ridiculous, you think your so cool because you made it so the sales guy could maybe earn $50 ... your not anybody's friend either not even chevydudes friend your just pure selfish and egotistical in the end you cant get those 10 hours of research back. Smh research an hour or so find out the going price for that type of car then try and find one... you get what you pay for... you people think you are so smart, and will get the car that is missing many features and if not remember one thing your never winning if someone sold you a car its because they wanted to... you cant beat the dealer as they know what they paid for the car and you dont... if it's not a good deal dealers wont sell it... they rather wait for the next interested buyer...!

[@tayanacf]

^ Tuh! Why should she care about being a car salesmen's friend. You sound salty because she's a well informed consumer that did the proper research and negotiated good deals for herself. While we may not know the specific factory invoice price the dealership paid for a vehicle it is NOT difficult to ascertain the average dealer's cost for your desired vehicle in your specific region. You sound like a bitter car salesman angry because certain consumers refuse to be taken advantage of.

[@nyc10021]

I had to laugh when you talked about test drives. The couple of times I took one, the salesperson had a pre-determined route and gave me explicit instructions where to turn and where we were allowed to go and not go. Each time it was less than 10 minutes, and these were 50-80k vehicles he expected me to buy with that short drive. Car buying sucks here.

[@omegaman4153]

When a car salesman asks "What can you afford per month?" I say no deal.

[@polloborracho9180]

I usually say, "not very much, I prefer to spend my money on hookers, and blow. My car caught fire, and I'm looking for a dirt cheap replacement".

[@sgtleobella]

I kind of want to roll my old car off a cliff with some C4 now...

[@dru24334]

Paul Casey and i fully support that decision

[@volador2828]

Lol

[@jimbeck3230]

How much C4 are you going to use?

[@williamhaynes7089]

why not it would be fun

[@urhiredhr421]

Great job and you are a good speaker. Thanks for explaining. Over many years and dozens of cars, I would also ask you mention to people to be respectful to the dealership and the car salesman. His job is to sell a car. Understand this when you walk into the dealership and treat them with the utmost respect also. Everyone is doing a job in America.

[@as10076]

Bought a brand new Toyota Corolla for 17 k and 0% interest loan back in 2012. $250 dollar monthly payment. Go Folsom Lake Toyota.

[@dunnestgaming1415]

as10076 lol you got cracked

[@tixximmi]

Many years ago I was negotiating a car from Folsom Lake Toyota when Roseville Toyota called me on the phone to get me back in. Never returned to Roseville.

[@TheDylanPlayer14]

I went to Ford to order a mustang, and they tricked me into not buying a car.

[@SongsforSpace]

Piece of shit salesman will ruin everything

[@uwhusky112]

Went to dealer and test drove. He said they could give me a good deal this weekend. He offered 2k over their displayed internet price lol

[@SongsforSpace]

Had a guy do that to me on a 3k$ car. Told me $5590. Sticker big on window said $2999

[@hermanwooster8944]

@@SongsforSpace That's awful. Some salesmen think they can identify and take advantage of suckers, but those people are often a poor judge of character and try to scam smart people.

[@SongsforSpace]

@@hermanwooster8944 it was some asain guy.

[@JpOcDenver]

Nate Wolney here’s one for ya.... I’ve heard (never experienced) they do that shit all the time, and when you bring it up they say “that price includes all rebates available, but unfortunately you only qualify for one of them. So you’re already getting a discount.” In other words, internet pricing is just to get you in the door.

[@JeffSpehar-ov1cn]

@@SongsforSpace You can't even spell asian racist.

[@abraxas511]

salesman- "are you working with another salesman?" me- "ya, john, he was working with me yesterday" salesman- "oh, thats too bad, you havent heard about his tragic accident?"

[@CommandoMaster]

The less information you give to the salesperson, the more control and negotiation power you have. Salespeople are the worst and I wish there was a better way of buying a new car off a dealership.

[@chematorres6888]

Bad credit huh? 😂

[@ska5024]

the real question is - why do you even need a dealership? they are redundant relics of pre-internet era.

[@RichV20]

I am declining to speak first.

[@robtam7529]

I have never purchased a car and felt good about it when leaving the dealership. I always feel as though I have gotten screwed. I just want them to give me the best, fair, deal for both parties.

[@naughtyca131970]

Last truck i bought, i didnt even had to step in the dealership, i saw the truck online, gave them a price, took pic of my trade, they beat my pre approved, delivered the truck to my house, signed all paperwork and they drove off w my trade, i wish all car buying is like this lol

[@LuckyStrike-ov9cd]

That's why I bought a Toyota about 20 years ago and I'm not planning to go to a dealership anytime soon

[@gabrielladots5990]

I had a Toyota for 20 yrs. looking for my 2nd car. I hope Toyota still makes them as good as they use to.

[@uwhusky112]

@@gabrielladots5990 they don't, sadly.

[@keithskoglund10]

No dealership does, all of the new regulation standards have forced them to implement exceedingly higher tech and performance which falls short in reliability

[@MissMaryEmbroidery]

I have a 20 year old Honda! I’d keep it forever if I could!! I’m looking at a new car, but geez I don’t want to actually buy one!

[@sarahann530]

@@keithskoglund10 Where are all of these reliable older cars located ?

[@currypac]

Sorry guy, Sounds like you're training sales guys.

[@AwesomeProjects20]

If you know how to sell, you will also know how to buy.

[@Dadolphinsmakemecry]

@@AwesomeProjects20 spot on bud.Learned alot in AC sales,it's amazing what we as consumers aren't aware of that's right in front of you.

[@mikephilson9496]

best trick is when u go to a dealership u tell them your looking for a job and they leave u alone to look around lol i always do that

[@groovy9125]

Mike, good video but I would NEVER talk trade value (#5) to a salesman until I nailed down a price on the new car. As you know, way too easy for dealerships to manipulate the numbers between the two to let you “think” you’re getting more money for your trade. And, I would NEVER talk monthly payments. A smart buyer will only shop price, not payments for obvious reasons.

[@groovy9125]

“Honest Dealers” is the operative expression here. Most buyers, including myself, don’t really know which dealers are honest or not. When I buy a vehicle, I only deal with the fleet/internet staff and make an appointment with them. I never subject myself to the over eager/hungry salespeople trolling the lot. However, I disagree that you (or anyone) could get out of me my intention to do a trade-in or not. A simple reply like “I just don’t know Mike, I think my sister wants my car”. And of course I never give my keys to anyone unless I nail down a price for the new car. You sound like a straight shooter though, and I would definitely do business with you if I were shopping a Chevy and lived close. Here in Arizona I went to test drive a car a few months back. I learned a lesson that day. I gave the salesman my license so he could make a copy. He “made believe” he “forgot” to return it to me before the test drive. I insisted he go back inside and give it to me before the test drive. A ploy obviously to get me to come into the dealership to introduce to his manager, and try to “sell” me. In the future, I make my own copy of my driver’s license and let them have that.

[@PessOmist]

dealership offered me $2500 for a 09 ford focus with 160K on a trade in. I just took it because it wouldn't go in reverse anymore. They didn't know they just did visual inspection.

[@dennissvitak148]

If you paid full sticker, then they made a ton of money.

[@ivanlaney2336]

That's common on that car for a $2.35 clip to break and cause the shifter not to go into reverse. Wish you would have checked that first.

[@manstreamer1053]

It could've been just low tranmission fluid. They're probably only spend less than $50 to fix they still get the last laugh.

[@dennissvitak148]

@@manstreamer1053 -The issue is that they only took $2500 in trade for a new car. They made money on the holdback, on his trade, AND on the sale of the new car.

[@tellycaster2487]

I am glad I watched your video. It has reassured me Not to buy a car. I would like to buy a new car but just watching your video stressed me out and I just cant handle that type of stress anymore. Thank you

[@gerardgalletta6943]

Shipping is included in MSRP. Why do you show it as a separate line?

[@markbaloun8810]

Its called a destination charge, and its legally required by federal law as a line item on the federally mandated label.

[@marthabethlewis7348]

And it's shown on the windshield sticker. That you have to pay. Nothing else that wanders on to the list in the finance office. mb

[@10469]

The best thing that can Happen to car dealers.. congress removes the law that won't allow you as a consumer to buy directly from the manufacturer.

[@RichCiminisCrustyTissue]

Lol.. then you must like buying for sticker price or whatever they want to charge.

[@10469]

Are you stupid.. did you understand what I wrote?

[@joethebar1]

Amen brother

[@abushehab1881]

That's video is how to be a good car sales, you didn't tell as a buyer to get a good deal!

[@DarkKnight-q2d]

Car Salesman: "Hey, how can I help you today? You doing some looking and viewing around today?" Me: "Nah, man. I'm just doing some cruising around this lot looking for chicks."

[@PaganWizard]

$500 a month for a CAR is usually based like you said on $20 per $1000 financed, for a 50K car. I have bought quite a few new and "fresh out of a 2 year lease" cars and have seen the payment structure range from $13 to $20 per $1000. I think you left out some other critical variables like city, state, bank rates, no trade in and no down payment, and most importantly length of finance. I have seen some dealerships selling cars while they're still on the delivery truck, and others that barely sell enough cars to keep their doors open, it could be all about location. Are you talking about a 3 year loan, no trade in, and no down payment?? I have been offered up to 7 years with very low interest rates and have walked away with a payment I was very comfortable with. After getting the monthly payment that I wanted, not what the dealership wanted, I overpaid every month, eliminating a lot of the interest and boosting my credit at the same time.

[@TheSleepN]

Me: how much is this car? Salesperson: let's head into the office and run some numbers. Me: no... go to a different dealership

[@chematorres6888]

What if there are 300 cars In the lot? Look online, and do your homework. Sales is not what it used to be.

[@TheSleepN]

@@chematorres6888 I was more referring to the "run some numbers " I dont like that. I know what the process is and they can just go look it up. I am not a fan of every question I have is answered by "let's go inside and see what we ca. Do" or something like that.

[@markbaloun8810]

So every salesperson should have every car on the lot and the invoice memorized, and they should have a crystal ball to know what incentives you personally qualify for, and know what those incentives are and be able to calculate that on every make and model at your whim? The reason they need to go inside is because imagine this..thats where the answers are...

[@jesusf.2600]

Brjan Dowdy LMAO.

[@sarahann530]

@@TheSleepN He also has to go inside to run your credit because you look like a fucking roach

[@Leyenda1]

DO NOT DISCUSS A TRADE IN UNTIL YOU NEGOTIATE THE BEST PRICE FIRST. Then let them know you have a trade in. He tipped his hand early in the buy in process....thats a no-no.

[@Ram44]

Don't trade in PERIOD. Sell it yourself and get double. I went to a dealer that offered me $4500 for my car. I turned around, sold it on Craigslist and got $9200.

[@Leyenda1]

@@Ram44 that's a good point as well. I just don't wanna deal with people that don't show up, flake out at the last minute..etc etc...

[@renaissancefitness3515]

Leyenda1 ha ha ha ha ha. What do you think that’s going to do for you? Your car is worth what it’s worth. We’re not going to give you more. You make yourself look foolish and waste your time.

[@Leyenda1]

@@renaissancefitness3515Fitness you misunderstand the basic concepts of math. you are a car salesman, we get it, you have to shill for the industry.

[@jkim972]

Basically do your homework. Research what you are buying is worth. Get some pre approval letters from banks and credit union and compare rates. Look up your trade on kbb and know the ballpark value. Your laziness is salesman’s best resource

[@trudat88888]

A cell phone bill should never be more than $80/mo... unlimited everything... My Brand new 2018 jeep suv purchased a year ago with a $300/mo. payment...its a scam to get you to pay more assuming cars should be more than $300-$350 per month -- if we as consumers accept it at the norm, then we screw ourselves. - vehicles depreciate so fast, why would we lock ourselves into something paying that much per month - this is why everyone is upside down on their loans

[@michaelhigh8336]

How much down did you put

[@f32_boost52]

Been looking to buy a BMW over the last year and I have like a 70% down payment and I literally have stopped looking because I hate dealing with salespeople (no offense). I wish more salespeople were honest like you.

[@powderriver2424]

You just opened my eyes, your channel and information has been some of the best yet by the way, when you mentioned payment $250 is a phone bill, and the average payment today is $500-700 that’s not a vehicle payment anymore that’s a mortgage. I haven’t had a vehicle payment in 18 years I’ve owned one new truck it’s 1997( I still own it) I have decent vehicles they aren’t new and I was contemplating buying a Colorado until now I’ve been on the fence but I’m just too dam cheap I cannot reconcile spending the 40K for a truck. It really is ridiculous how overpriced cars and trucks are and they are a rolling depreciation you’ll never get anything back. The American public is up to their ears in debt and live paycheck to paycheck I can’t live that way I want to retire and buy an island.

[@powderriver2424]

Rocky Dennis MVP It was a figure of speech but, remember when you have a mortgage typically you have escrow for taxes and home owners insurance so an actual mortgage is $400 to 700 respectively then add the extras. So there you go I’m not too far off...Lol

[@pbwiz1404]

You are right about new trucks being overpriced by GM. GM is shutting down plants because they stole the bailout money and squandered it. Now they are so desperate they are selling trucks at the employees discount price (which BTW is a really good discount) and have shown their true colors on how desperate they are to stay in business. Now is the time to buy 2018s at employees discount prices cause they are the real discount off MSRP prices. Good luck!

[@Eric-zs6rd]

@@powderriver2424 Wow. Really depends on where you live. In my area a regular 2000 sq ft home starts at 750k. Mortgages are usually around 2.5-3k/mo. But they also appreciate amazingly. Although I paid 700k 3 years ago, my home value is now well over 1 million, made 400k just by withstanding it.

[@stolnpckup]

I have a 1995 ranger that I bought used in 1996. I still have it today. My 2006 HD was the only vehicle that I bought new.

[@CEORaithSienar]

My mortgage is 375 a month with taxes and insurance escrowed in. Refuse to buy brand new due to depreciation. Owned one new car a 2000 grand am. Car was retired last year finally. If you buy new get your money out of it and hold on to it as long as you can. As for cash is king it is for the consumer as they walk in with the cash and out with a new asset and no debt. Yes it depretiates but you know that going in. My wife's company walked from a dealership that snubbed the CFO who came in looking to buy 20 trucks cause of it being a cash sale. They went to another who gladly took there money and is now there go to place as there fleet depretiates out and they replace vehicles. Now ask yourself was it a better deal to take the business and have a reliable consistant customer or loose the sale and a customer who now can pass word around that a dealership is stingy? With my sales background common sense is to gain the customer and be good to them as there business can lead to referral sales from others by word of mouth.

[@robertrodriguez8167]

I've bought many a used car from dealers, and no matter how many of these beware videos I watch, I still get taken, the problem, the person that buys a car every 2,3,4 yrs vs the well trained everyday sell you a car guy. Seem he always wins. I say 'I have financing thru credit union', the say ok. You get a letter from credit Union you have a new account, the dealer gets 500$ for getting them a new account. Which I cancelled. Sneaky, and the union knows about this scenario.

[@steverowe2943]

Thanks for making these videos. Good info on the 4 square as I have seen that before at one of those high volume Toyota dealers. They tried to keep me there as long as they could, salesman left us in his office for a few minutes while he "checked in with his manager to let him know he wasn't goofing off". I am convinced they were listening to my wife and I talk with each other discussing our impressions of the test drive. The hard sell came when we were just gathering information on various makes to make the best decision for us. In retrospect, I think that was the worst experience at a dealership we have ever had. Needless to say, we did not purchase a Toyota.

[@CMBBmc-jd6ur]

I recently talked a car salesman into selling me a truck. :) It was easy. Picked it out online. Dealership sent a driver to bring me to the dealership to sign papers. Got the keys, drove it home.

[@MoOvertones]

I love that shot of the Ford truck in your neighbors driveway ! 😆

[@devildog6698]

Do like I did, went to one dealership and got their best price for the vehicle I wanted. I then walked out and called another dealership and quoted them a price that was 800 less. They beat it. I then went to a third dealership and quoted a price 500 less. They agreed to beat it. Then I contact another dealership and told them a price that was 300 less. That salesperson asked me if that included tax and title. It didn’t, but I said yes. The said they could beat the price by 300. I bought a 35500 truck for 27800 out the door after taxes,fees, etc.... and this was before all the big rebates were offered. First vehicle I ever bought that I was completely happy with. Kept it for three years and traded it in and lowered my monthly payment on the new truck by 86 dollars a month because of all the equity.

[@Auburn-wl7eu]

When I buy a car I go to my local credit union and get a loan, I also know my credit score, I know what kind of vehicle I want, I check the internet for the best price, I get a good idea on what my trade in value is, I talk to the sale person in a respectful manor, than you talk about price try to get the best deal on your trade in or best price on the new car sometimes both. Than when you go to the fiance do not buy any extras like undercoating or extended warranty. Make sure you look over the contract and ask any question about it before you sign it. Than keep the car for 10 years and do all the proper maintenance. If it is a used car take it to a mechanic to look at and get a car fax on it.

[@cliffcox7643]

As a former professional salesperson. And, what i mean by that is that I was trained by several organization and did personal study of sales books and was mentored, may I ask how you feel when the product you sell is always having issues. The things that you promised on your meetings did not come through after the sale on the service end. What I was selling was garments, shop towels and the laundry process for the big guys... Cintas, Aramark.

[@wildadventures4173]

BUYER'S BEWARE: I was told NOT to pay "Shipping Price/ Delivery Charge" that's the Dealers Responsibility but they try to "Stick It to the Buyer".

[@Cissy2cute]

My brother has always crossed out that line before signing the contract. The salesperson always said that the buyer has to pay that cost. My brother always came back that it's a cost of the business to pay for having their merchandise delivered to their "store". He offered to fly out to where the car is and then drive it home himself. That usually shut the salesman up.

[@ramonbecker252]

When they say that reply with "woah I didn't customize the car exactly how I wanted it from the factory and I didn't have it delivered you chose that not me"

[@JpOcDenver]

Leighann just do out-the-door pricing. It sounds tired but it actually works. “I’ll give you $X grand for the car. ALL taxes and fees. All in. You do whatever you want with the numbers.”

[@marthabethlewis7348]

The "destination fees"/whatever they're called are plainly listen on the windshield sticker. Don't pay them again in the cost of the car. mb

[@jeffhebert48]

excellent. have to say one thing . last truck i got i came back to dealership 3 times. and drove different trucks. I do not buy on the first go around. Plus if they are not pushy or pressure that is a plus. if i find they are then i will leave. There need to be more salesmen like you

[@discipleofyah]

as a salesman, I always used the introduction of, "Hi..my name is Allen williams < I want to thank you for visiting our dealer today, how may I help you? If they said, we are just looking, I said, That's fine with me, I'm just selling!! Usually that gets a laugh, breaks the ice and we are off into finding out what they have in mind. I would ask them to take a moment and come in to my office and sit down and tell me what vehicle they thought they needed based on their needs. We might talk size of car, or what they want to spend, do they have a trade-in...I would let them know I was working for them and had their interests at heart. This is how you become the best salesman at your dealer and get many referrals in the future. A good salesman will find the products that best meet your needs and take is time showing you the benefits of each model that matches. A good test drive (don't let the salesman play the radio, they are usually covering up something they don't want you to hear.) Drive the car in traffic and highway speeds to check ride, handling, and road noise. This guy is right on the money with how a dealer works, I worked for dealers for 37 years. (mostly as a Parts/Service manager and the Finance Dept.(don't finance through the dealer, you will always pay more than your bank will charge you). Don't buy gap insurance, a good 5 star mechanical warranty that extends the original can be worth while if you plan on keeping the vehicle over 5 years. Get the price they will sell you the car without discussing your trade-in, then once you have the price, tell them to evaluate your car and give you the price they will pay, then you decide if that is wise for you or sell it yourself. (many small used car dealers will pay more for your car so try them if you don't want to hastle with selling it through the internet.) Good Luck, and stay calm. Don't give them a monthly payment you will be happy with, they will get all of it and a touch more...LOL.

[@Notkeiran]

What I did is I asked the salesman to let me drive the car myself without him in the car so I wouldn't be distracted by his talking. He allowed me after scanning my ID.

[@bikes7777]

I had to take a shower after watching this. Car sales guys are all so slick and slimy.

[@donstewart368]

I wouldn't buy a car from him but he is entertaining.

[@dam4274]

This video is better training than any Zig Ziglar video I ever saw in our sales meetings.

[@stevek917]

$2,500 shipping? Market value selling price? Scam is they jack this up so they can give the Discount. Then slip in a high shipping cost to get back to MSRP but make it look like they're giving a deal.

[@ChickenNuggetsAndFries]

stevek917 let’s see you ship a car across the states for only $500. Good luck buddy 👍

[@alexwolf4604]

@@ChickenNuggetsAndFries yeah me purchasing a single car is the same thing as a dealership purchasing cars in bulk...ok bud

[@BeCoShooter]

That's what I saw. $2500 delivery fee? Bowling Green Corvette factory, to Bachman Chevrolet is 113 miles. That's $22 a mile!!

[@ooshkinah]

As if they are paying 2500 for every car shipped there lol. They are getting loads of vehicles on trucks and trains as if it's 2500 for each one lol. Probably 2500 for 5.

[@ronniefaust5631]

You know new cars have one shipping fee to the lower 48 states. It doesn't matter if you are 1 mile away or 500.

[@ceeceediamond323]

I have been lied to by so many car dealerships this past 2 weeks. I love your videos and I did the walk away. I want it but couldn’t even see the car. I had 2 dealers telling me they had the car funny I couldn’t see it until I did thief paperwork.

[@ceeceediamond323]

A Conneely ha your an asshole and I have great credit. I bought a 50k vehicle. You can judge and spew crap but I bet your an idiot with bad credit and democrats mentality go screw yourself a-hole.

[@brianjohn9595]

Buying a new car is one of the biggest scams going......right next to life insurance

[@workingshlub8861]

agreed..certain types of life insurance..whole life is a rip off.

[@rainsoakedscott5203]

At my local VW dealership. They were shorthanded staff that day. Only one Salesman and on finance guy. 2 other people were in buying cars and possibly a third. I came in to test drive a car I seen listed on their website. He photocopied my ID and handed me the keys and told to be back before they closed. Now that was a test drive!

[@davidallen3158]

A friend went to a new car dealer and they asked if they could check out his trade in. He decided to wait and sleep on the deal. The dealer wouldn't give him his car back. He had to call the Police to get his keys back.

[@_Bandido1911]

David Deguzman I believe you! I couldn’t get my license back when I went to a dealer

[@jonsmith1259]

Make a copy of your license and let them see the copy matches the original. They can have the copy, but you keep the original. They insist on the original, walk out!

[@jonsmith1259]

2 ways to handle this one. 1) I take both sets of keys, if they "lose" the key they are given, I have the spare, and can still walk out and leave. Before you leave, demand they find the "lost key, and deliver it your house within 60 min, as they are liable for anything that may happen to the car. 2) they want to go with you when you check out the car they have and demand the keys when you are done driving the car. Do the same with them! Do you give the keys to your car to total strangers and let them drive it? That is what you are doing at the dealership! PLUS, you can talk endlessly about how nice your car is and how it is worth lots of $

[@tonycj7860]

What ended up happening?

[@JohnDoe-pf6qp]

Not really going to work. Most dealers these days require originals and scan them with a license reading device that can verify it's not a phony ID. It's a liability insurance requirement.

[@gtjman1]

The irony of having a Lexus and BMW ad in your video are the best parts.

[@marshallborder9089]

Bought a new Nissan Maxima in 2012 , great credit , waited four hours - not sure why - feel like I got screwed around . They didn't wash it for after I got it home found about 1/2" of dirt packed up in front of the lower grill spoiler . I filled out a negative survey on a new $42000 car that wasn't washed with soap and water , never the less the dearlship manger called me back and promised a detail job and full tank of gas 100 miles away . I said I would go back for this , I decided I would never darken there door again . Yes I know there not in the detailing business , but to spend that much money and to not get a simple wash job - come on get real . The dealership is Jim Caress Nissan in Memphis Tenn. Just want to get this off my chest to those people out there that spend that kind of money and seem to get it stuck to them . MB

[@colingoldthorpe5918]

We bought a new Mini from the Edmonton Mini dealership absolutely the best car purchase process ever made, zero hassle and they gave us a Mini to drive around for an hour we took it for a spin grabbed a burger, went back and bought my wife a beautiful Mini convertible. The sales person was a lady, so she had no attitude no ego, she was a true professional. We dealt with a used dealer in Calgary for a Mini Paceman ALL4 TurboS the car was spotless, and the roads were brown melting slushy snow, the sales guy said take it for as long as you like. We came back it was really dirty and apologized, he said it was fine we bought it on the spot and paid $20K in cash. I find North American dealers are just way too pushy and in your face. We keep our cars for 10 years at least, then sell them ourselves on Kijiji. Thanks for the explanation though, it makes complete sense now from my visit to Red Deer Hyundai, it took them 45 minutes to get me a price on a car in the showroom by that time I was already out the door...

[@shelley8270]

Great video. I'm definitely not an expert at buying from a dealer, but I always got preapproved for a loan at my credit union so I knew exactly what I could spend. And I didn't trade in my old car, always sold it myself. Worked for me.

[@buddy2828]

Please keep the videos coming I'm enjoying them very much, keep up the good work Mike

[@koko4kosh960]

Not sure if this is purposeful. But in, CO I can't get the dealership to tell me what taxes will be and the registration cost will be. When i was in TN you got tax and title included. But In CO they tell me they don't know and I call BS on that in. I realize in CO car registration is insanely high. But I am an engineer and like to know all my numbers up front and I don't like surprises at the end.

[@JohnDoe-pf6qp]

It's not BS, in Colorado your sales taxes are based off of the county you live in. It's not reasonable to expect that every salesperson is going to have the tax rate for every county in the state memorized. Property tax and registration in Colorado are again based on the county you live in and the assessed value of the vehicle. Nobody is going to have those numbers memorized.

[@koko4kosh960]

Where did I say memorized? I asked them at the dealership, how can they not pull it up? I was there for an hour. They had my address so it is total BS. Plus I asked them via email what the taxes and registration would be so I can have the check ready. Been two months and they still haven't provided me with the information. Hell they could just tell my the percentage and I can put into a spreadsheet since clearly simple math is beyond them. No it is a game they don't want to to provide since it is so high here and don't want to scare you away.

[@andrew_koala2974]

@Koko4Kosh ..That is exactly what my wife said to me years ago " I want it UP front... I don't want any suprise iin the END'....

[@111rapton]

@@koko4kosh960 honestly i got feeling you were dealing with a new guy. Because I'm a salesperson ill give sales tax and registration upfront. Because i have no control on whst government charges. Something about your story not adding up. Did you agree to the price of the car. Then probably said my fianance manager going give you registration and taxes. Because if by county then going have put it through government systems to get that number and which the salesperson would not actually know.

[@fairoaksguy7040]

Great video I keep my cars for 10+ and I have found that buying extended warranty's is a waste of money and having bought my last car and being told with all the new technology if something happens it's going to be costly, I would say for the mercedes, bmw etc certainly not to reliable. 3 year's 36 thousand is fine most problems will occur during this time frame.

[@roscoepicotrain]

How does a prepurchase inspection play into this process. I prefer to take the vehicle to my mechanic after the test driver to have it looked over. Thanks

[@stevemishu6256]

A wise grasshopper once said never buy a car from a salesman with a black eye

[@John_Stephens43]

I'll agree somewhat with your motto. It certainly is fun looking for a new (to you) car. The rest of it, not so much. I hate taking my truck to the dealership, because there is one salesman who is like a vulture. First guy out the door trying to sell. Sad thing is, he ran me the wrong way a couple of years ago, enough so that I have no urge to purchase anything off that lot. Here is the thing, and I know it runs salespeople wrong, when I do look around a lot, I am genuinely just looking, for the most part. I like cars, and there are just times when I want to go physically look at them.

[@sunsetrider45]

I am the same way, just look at new and used cars all the time. I have walked through town many times, a few miles total, on my "car walk" from dealer to dealer.

[@michaelhall9138]

I love the interwebs!! Bought our last 4 cars over the interwebs and didn't deal (much) with a salesman. We agreed on an "out the door" price before I ever drove to the dealer. I was also willing to walk away if the car didn't meet my standards/expectations.

[@mycamaroandme3763]

i like that 65 car salesmen took the time to give this a thumbs down lol.

[@kekepro1]

You can sure tell who they are

[@rexkicks_270]

I bought my car in colorado springs (a used SUV) we reached an agreement but the seller used step number 6 after 2 days I realized that I was scammed, I had 7 days to return the vehicle without problems so I did, I went to another dealer and the seller really helped me with my purchase, thanks to you I am now more prepared as a consumer for my next purchase! Thank you!

[@renaissancefitness3515]

Taironex Charriez what dealership in the Springs?

[@kabloosh699]

I think you know it best already with volume sales and utilizing technology. Personally don't want to spend time negotiating a price down. I want that internet price that is being advertised for that specific car. I really think it's getting to that point. Hell I wouldn't be surprised if new car dealerships go the way of the dodo in 10-15 years and we will be able to order the specific car with all the options we want and have it delivered to our door like an Amazon package.

[@teemoegoodie5058]

The auto industry will never let that happen. Only dealerships are authorized to sell new cars. They have lobbied in congress to make this the law. It's illegal to buy a new car anywhere but a dealership. Theres not even any way to buy cars direct from the manufacturer Even from carvana or true car, even when they advertise their stupid "car vending machines" you are STILL buying your new car from an authorized dealership no matter what and you likely always will.

[@kabloosh699]

@@teemoegoodie5058 only with the assistance of the government through heavy restriction. If the free market has its way it's how things will be heading though. I see a lot of leasing programs too similar to how phone plans work as well. I know some car companies are already trying it out. These family owned dealerships kind of need to be stomped on anyways. It was always government sanctioned monopolies. The internet has helped that greatly by allowing us the consumer to communicate with dealerships that don't treat us like crap and give us a fair deal for what we want. Mike here has figured that out hence why the guy has a successful business model. Past are the days you were stuck going to your local dealership and maybe the one a town over in order to work out a deal and possibly pit the two dealerships against each other.

[@Rubie_the_Black_Widow_Subie]

My last purchase I had my preapproval in order, hours upon hours of research, and contacted the dealership before heading down. I told them I liked one specific car on the lot. I showed up a few days later with my Tundra. Stepped inside and was immediately greeted simultaneously by three salesmen. I told them I’m looking for X and we’ve already began working out a deal. They said great and got me connected. I then proceeded to tell them my lender will only release the title for $8K. They all argued it, but the most senior (presumably) salesman called their manager who immediately told them to take it. Drove away with a manual transmission.

[@bugalaman]

Mike, you've tricked me into using you for my salesman when I eventually buy a new car. You're too honest for me not to be a future customer.

[@andrew_koala2974]

Amazing.. someone at last like one in ten thousand who knows the difference between you are (bastardized as you're) and YOUR .. which of course refers to ownershio. Sadly illiteracy in North America has reached plague proportions.

[@ogkush3508]

@@andrew_koala2974 People like you really need to get a life.

[@dannyfields2065]

the biggest biggest mistake of a car salesman, is how much do you want to spend.

[@nickmomoney]

danny fields no it’s not

[@randyreynolds7127]

I never say TRADE i'm buying a car and selling a car one has nothing to do with the other.

[@matthirn7858]

Well, you are providing information from the perspective that as a salesman you are being an advocate for the buyer with this video, but the reality is that the dealership wants to make the deal that is the most profitable for the dealership while still making a sale. So, how does the consumer get a better deal? 1. Sell that used car on their own. They will get more for it. 2. Fully research the model and features that they want before going to the dealership. 3. Visit the dealership only if you have to for the purpose of test driving to ensure that you want the vehicle and state up front that you are there specifically to get a demo of features/driving experience of your specific model. Walk away when done. 3. Use a third party resource to discover the dealer's cost of the vehicle. 4. Call every dealership in your area and tell them exactly what you are looking for (make, model , year, features). Tell them that you are not coming in to the dealership except to sign the paperwork at the end of the deal. Shop on the last day of the month and at the end of the year if possible. Let the dealership know that if they can beat all the other dealerships you will definitely buy from them today. This lets them know that you know what you want, you are strictly shopping on price at this point and you will move quickly if they are the low price leader. The salesman is there to make money for the dealership, therefore it is in your best interest to limit your exposure to salespeople, sticking to your fact finding when you do interact. This can make life easy for Chevy Dude. All he has to do is to beg his manager to throw every incentive available at your offer so he can log a sale without having to do all these steps in his video.

[@terrellevans7336]

Great video. My question is what’s the best way to respond to a salesman about each set up questions that could be asked like are you trading in your car to avoid being tricked

[@mattb4461]

They aren't trying to trick you, salesman hate trade ins, we'd rather you sell it on your own, we can't pay retail for cars and customers always think its worth more, Kelly blue book doesn't write checks. If you have a trade let's get it out of the way before you spend all afternoon looking at cars only to feel "insulted" at trade $.

[@yetisdeuce1315]

Ha! This reminds me of when I bought my current truck last year. On the test drive, the salesman asked what I wanted my payments to be. I said, "I don't care what the payments are...all I care about is the total price I'm financing" (I had a trade as well). It left him speechless for a few seconds. Before I went to the dealership, I had the price I was going to pay for the new truck (Ford X-plan, so I knew to the penny what it was going to be), I knew what the KBB/NADA clean trade-in value was on my trade...so all I told the dealership to do was to get me to the number I wrote down and I would sign.

[@SD-hs8bf]

Kyle M search for dealers that will beat the x plan price and have them compete if you’re shopping in a big enough market. Took my pin in for x plan pricing on my last two new trucks and the dealer eventually beat the x plan price by 2600 on one and 1900 on the other one....and I’m sure they still made plenty on the deals

[@yetisdeuce1315]

Good idea. There are only a few Ford dealers in my area, and they don't like to negotiate much. I did get the $3k Ford PCO applied to it as well, so I felt like I got a pretty good deal.

[@paulgallant4830]

Your reference to the shoes reminded me of a time I went with my father in law to purchase a new Cadillac. He was a farmer with considerable assets During the negotiation process he mentioned to the salesman that he was just a poor farmer and he needed to get the car at a significant discount. The salesman looked at his shoes and said “poor farmers don’t wear three hundred dollar shoes. So, you are right, you can sometimes rate a persons wealth by the way they are dressed !

[@tomloeffler2777]

The sales contract has a blank area on which the salesperson will instruct you go write that nothing additional is in the contract. Think first. See anything promised that is not otherwise written? Add ons? Special servicing promised? Anything? Write those things in the space and it becomes part of the contract.

[@kaneikaika]

Very informative. I wish I knew about this sooner. The dealership sure took advantage of us on our trade. Thank you for a great video.

[@m.m.pawliuk2180]

I recently went into a showroom, test drove 2 cars, neither of which were the car I wanted. 1st car was an upgraded model, 2nd one was below what I wanted...2 1/2 hours later, asI was leaving and asked for a spec sheet for the one they were 'trying' to locate..I was handed a POST IT NOTE with the 2 cars I tested and their prices....nothing else! I felt insulted!! Now after watching your excellent video, my next trip to a dealership will go Much better..Thank you for doing this.🤗

[@annafraser8654]

I have a question. When you sell a vehicle and you have a customer with very good credit 800+, do you shop or try and get the best possible interest rates available for your customer at the time of the purchase or does your finance manager/salesman just take the first bank offer? And if he just takes the first offer is there any advantages/disadvantages for the dealership in just taking the first offer offered? Reason I ask is I recently purchased a new truck and I had at the time over an 830 credit score. First time I ever did this but I didn't check what rates he got me and he got me almost double what I had secured through my credit union. The reason I didn't check was because the business manager claimed he would beat the rates I had secured. Needless to say when I finally did check, I was not happy. I ended up giving the dealership and named this manager by name as the reason for a bad review. Other than this part of the deal, I am completely happy with my purchase. I ultimately did his job for him and refinanced the load for half of what he had got me. Saved about $40 bucks a month in monthly payments, and over the course of the loan about $2,500 dollars.

[@-myal-8691]

What are the "non tax fees" for shown on the sales sheet? What is the "dealer processing fee for?" I have been told both of these charges are excess dealer add ons that they buyer should refuse to pay. The sales sheet showed the taxes on the sale as being $7,796.95. In our state, the sales tax is not paid at the dealership. It is paid when the car is licensed at the license bureau.

[@jrchevy2500]

Before delivery we have to face the best sales man of the dealership, the finance manager.

[@glasswinder]

And I had a great time fighting with him too.

[@donbee4058]

Write "Heck No" on a piece of paper and show it to him every time he tries to up-sell you on paint protection, extended warranties, etc.. Don't say another word .It will drive him nuts.

[@groovy9125]

Yeah, the F&I person tries to act like your friend. What a joke as they try to upsell you on all the nonsense for a high profit and extra commissions. Get your own financing at a Credit Union and don’t play their game.

[@Nordic_Mechanic]

@@Shawnee.Hills.Small.Engine Paying cash gives you the best lever. But you must keep it a secret until you meet the finance guy and tell him to shove it, you're paying cash

[@AndreasInGreer]

After the sales person interaction, I get the feeling from the comments here that one would now move on to meet the F&I person. By then, is the deal locked in? Have I agreed to buy the car? When is it too late to leave the dealership?

[@crimestoppers1877]

Mike I hope you read this comment! There is one more very important variable from the customers viewpoint that is extremely important to 90% of customers but it was not mentioned in your presentation. You know the story from your momma " Lie to me once shame on you, lie to me twice SHAME ON ME!" I am not buying just a car or truck. I am buying TRUST. DO I TRUST YOU! So far you have mentioned many reasons NOT to trust salesman, but there is a bigger issue. In my recent case, I was tired of wasting hours, days, weeks months and YEARS attempting to have the new car that I paid CASH for repaired under many FEDERAL and state SAFETY RECALLS. My transmission has been completely replaced three times with normal driving and few miles! WASTE OF MY TIME! A bicycle would be better transportation!! So I took my car in after weeks and more weeks "waiting for the proper parts". I could not legally drive the car on the street ie SAFETY RECALL. The clutch slips, the car won't budge when I am trying to accelerate on the freeway. So I thought all of this manufacturers ( Ford Focus) cars can't be THAT BAD? WRONG! Yes my research on the internet and lots of unknown attorneys letters I received about DEAD customers say "THAT BAD" ! Yes this design disaster goes on and they keep selling cars KNOWING THIS FACT. Here is what I WANT! I want a car and dealership that I CAN TRUST, FIX IT RIGHT the FIRST TIME. I don't want to file lawsuits and wasted hours fighting a DISHONEST system. HERE is my BEAUTIFUL low MILES POS car ...you have it here in the shop most of the time anyway. I'll trade you directly for SOMETHING THAT ACTUALLY RUNS! NO DEAL! Instead I get the "Turn Over" treatment. Please explain MY TIME IS VALUABLE TOO. No more T.O. system of blah blah blah and fake promises. YOUR ( Ford) dealership PROVES I CAN NOT TRUST YOU. And I look around and you are still selling the same crap to more suckers. This crap happens with MOST American vehicle manufacturers. It is time to be RESPONSIBLE AND HONEST. I have had similar issues with HONDA's Don't sell cars that can not be on the road safely! You as a dealer should be able to sue the manufacturer for FRAUD and criminal syndicalism. THEY know the car is BAD but sell it anyway. 12 YEARS of Ford FOCUS clutch and transmission problems. ALL BUYERS are NOT Liars. I just want to trade some money for a car THAT WORK . It is NOT about the price BUT TRUST. Prove it!

[@davidandcarolh]

beware of the money man or finance office (the best kept secret of all car lots) i don't know why this guy is not telling us this info. the finance officer is task with pulling in all extra money that the sales person could not get for the dealership. i love this salesperson's honesty but i guess it's because he is a salesman and not the true money guy at the dealership, i think he knows better and ought to tell us as followers and patrons but has chosen not to at this point. what does the finance guy always ask, hey "do you need this, this thing has a paint cover coat(you have to pay for this), do you need this. how about gap insurance, or this or that or "hey, the fabric on this vehicle needs our fabric protection at a cost of $300 when a can of scotchguard costs $10 bucks per can or your car rims need insurance or what about this and that the finance officer or money man is the smartest guy at the car lot and will bust your brain after the salesman rings you in and gets you ready for the kill at all car lots that i have ever visted. great luck with your channel and God Bless from Texarkana Arkansas. to learn more about car lot tricks. kzbin.info/www/bejne/jXmnfn-ZpJ6Bbtk

[@chronicawareness9986]

where the scam is is financing.... paying long term like 6 - 9 years .... big down payment, finance rest 3 years, maybe 4 but not over 5 id say

[@nerychristian]

Well, to be honest, American screw themselves thinking they need to buy a new car every 5 years.

[@bobfishnut]

A salesman gave me the scribble paper about a month ago and brought on his lawyer the boss who totally turned me off. I left the scene not buying a $70,000 Suburban. I never told them my downpayment or trade in. They weren't even offering me the manufacturer's and other discounts. Losers! I'm still in the hunt for the vehicle, but much more educated now! THANKS!

[@joeweatlu5169]

I use sites like TrueCar and get prices for the car I want. Usually get quotes from 3 dealers. Go to the dealer I want to buy from (maybe TrueCar dealer, maybe not), and let them know that I'm buying a car within the next two weeks, have them give me the best out-the-door price. If it beats the other dealers, it's a go. If not, I go elsewhere. With the Internet nowadays, comparison shopping is much easier. Just let the salesman know (nicely) that you'll walk out if you're not happy with the deal.

[@bobpalmer7028]

Overall excellent video. Several 2 questions: 1) Is going off trade-in value on various internet sites accurate enough to at least ball park what I should be offered? 2) How do I know that the dealer discount offered is a good as it gets? I try if possible to start with dealer invoice and go from there vs. MSRP. Note that you missed the part where the salesman goes to the sales manager to discuss sports when he supposed to be trying you get you a better deal.

[@johna9994]

I had a car sales person ask how much I would like my car payment to be. I said well I would like to have a $100 payment...... I think I misunderstood the question

[@delholford987]

😀

[@MATTP545]

This just reaffirms why I hate car dealerships..... even salesmen who think they are being honest are still following a process to pull you into a deal which is selfishly focused on benefiting them even when they know it's not what the customer should do. If you need to go 40k into debt for a car then you shouldn't be buying a new car

[@kimojon9665]

Typical salesman, can't spell the word "selective" and then puts up an odd shaped item no one would ever remember, and ends up confuses you, oh wait, it's an eight step process... dude, why don't you just list eight steps, one through eight!~.

[@bengaljam4550]

I don't go to a dealership until I have done extensive research on my own on the model of car i want and price range. After that I only make 1 initial visit to a dealership only to look for the exact car that I know that I want. I will look at the car and take a test drive and inspect. I will ask what is the lowest they will take. They never tell you that so at that point I exchange information and leave. They always call you back. At that point I only deal over the phone. It keeps me in control. This will go on for a week or so. Once I have gotten the dealership down to the lowest I believe out the door price he will go I will tell them I will buy and will be in within the hour. If the bottom line price is what they quoted then mission is accomplished. Last car I bought I spent about 30 minutes in the dealership.

[@Geckogold]

If you're worried about your car's trade in value, take it to Carmax first. They'll take around 30-45 minutes to check it out, and then give you an offer for the vehicle based on its condition and local market prices. You then have 7 days to decide if you want to sell your car to them, or just let it expire, after which they'll have to appraise it again. In some cases Carmax will give you more money than trading it into a dealership will, and is much less of a hassle to deal with. But like the video mentioned, most people tend to overestimate how much their car is really worth, especially if they didn't take very good care of it. A car with records of maintenance done on schedule and wasn't smoked in with kids tearing it up will likely be worth more than one where the check engine light is on, the windshield is cracked, the engine runs rough, and the car steers a little bit to one side.