TV Licence Enforcement Officer Visiting Procedures Handbook

I have a copy of the TV licence enforcement officer visiting procedure manual, let’s take a look at some highlights together shall we. If you want to read the full one you can find it here…. www.whatdothey...
Visit TV Licence Resistance and going the forum here … tvlicenceresistance.info/forum
----
If you would like to support what I do, take a look here for all the ways you can - www.chillijonc...
Or make a PayPal donation now - www.paypal.com...
30 Free Trial For Amazon Prime (Make sure to cancel after 30 days if you don’t want it) - www.amazon.co.u...
Need to email me? You can do it here - www.tvlicences...
Help People To Cancel Their Tv Licence With These Links
What can you watch without a licence • What Can You Watch Wit...
TV licence confusion solved in 5 minutes • TV Licence Rules What ...
Persuade People To Cancel Their Telly Licence • How To Get People To C...
Products I recommend For Watching TV Without a Licence - www.amazon.co....
I have T Shirts, Mugs, Hoodies and more. Get Yours Here - chillijoncarne...
Best deals on video doorbells - www.amazon.co....
Check my channel for all my great videos here - / chillijoncarne
#TVlicence #TVlicenceInspectors #ChilliJonCarne

[@ChilliJonCarne]

If you want to read the full one you can find it here…. www.whatdotheyknow.com/request/167835/response/498625/attach/4/TV%20Licensing%20Visiting%20Procedures.pdf?cookie_passthrough=1 Visit TV Licence Resistance and going the forum here … tvlicenceresistance.info/forum If you would like to support what I do, take a look here for all the ways you can - www.chillijoncarne.com/support-my-work/ Help People To Cancel Their TV Licence With These Links - What can you watch without a licence kzbin.info/www/bejne/oJbdk5mrfc2Uis0 - TV licence confusion solved in 5 minutes kzbin.info/www/bejne/n6qzaH9sfb1pec0 - Persuade People To Cancel Their Telly Licence kzbin.info/www/bejne/Y5XJl4mEed2dbLM TV Licence Questions Answered - kzbin.info/door/dJ2WrYku8peoXc3Fqg2jaw ---- Need to email me? You can do it here - www.tvlicencestop.co.uk/contact/ My Playlists- Not Paying TV Licence - kzbin.info/aero/PLMva1clw0IhyOi2KXTMuD5tiNrpA98vts TV Licence In The News - kzbin.info/aero/PLMva1clw0Ihz0sy_s30QMmOuRmzUNEAvv TV Licence Letters - kzbin.info/aero/PLMva1clw0IhytPD8cm81rWRHQuVaRijdR The News (Non TV Licence News) - kzbin.info/aero/PLMva1clw0IhwUpMGnQpO_iThaeIjv5EN1 Mr Funt & Anita From TV Licensing - kzbin.info/aero/PLMva1clw0IhyG7JsgHqghHJGWrMZhdRz3 Your TV Licence Questions Answered - kzbin.info/aero/PLMva1clw0Ihwl6fRnMgZQ3QAjrCXkMOzn Products I recommend For Watching TV Without a Licence - www.amazon.co.uk/shop/chillijoncarne I have T Shirts, Mugs, Hoodies and more. Get Yours Here - chillijoncarne.creator-spring.com/ Best deals on video doorbells - www.amazon.co.uk/shop/chillijoncarne?listId=W6YKNEOGP4LF Check my channel for all my great videos here - kzbin.info

[@joebaz4844]

Next FOI on Section 31!

[@thomas.parnell7365]

Where would you stand on use of reasonable force if they won't take hint of get lost .

[@solcutta3661]

Like vampires..... Only allowed in when invited...

[@boywithadolphin]

Great links!

[@alantheloneranger]

Page 1.2 point 6 says only enter property when given permission. How does that work? In most cases they have to enter your property to knock on your door, so, unless you've given them prior permission, they are breaking their rules before they even get to speak to you. This makes a mockery of their rule book because they've already broken a rule before they can stick to the rules

[@oh-totoro]

I love how the manual refers to us as "customers". I am NOT your customer and that's the whole damn point.

[@annedowning3821]

Totally agree

[@matthewtalbot-paine7977]

Suspect would be more accurate for the way they treat you.

[@ParanoimiaUK]

Exactly. We stopped being a customer the moment we told them we didn't need a licence. Stop writing, and don't visit. If and when we require their services again, we will contact them. If I were watching broadcast TV, it wouldn't be BBC. In fact, we didn't watch BBC for at least 2 years before we gave up the licence. I don't know how they managed to wangle it so that you have to pay them to watch content on other channels, which they had no hand in creating. Imagine if you had to pay Tesco in order to get food delivered by Morrisons, or pay Xbox to game on PlayStation; such nonsense would be laughed at, and they'd be told exactly where to go - yet people defend the BBC doing exactly that. 🤷‍♂️ The other channels need to get involved in the debate, because as more people cancel the licence, it's costing them viewers too - and as they lose viewers, they presumably need to cut their charges for advertising.

[@queenbee2371]

Good point!

[@limitedmark]

Yep, bang on with that one. 👍

[@KeithanthonyTaylor]

I miss the goon visits I havent had one for 12 years since they bypassed the secure entry system into the communal areas of our building by saying they were gas meter readers so I buzzed them through the front door into the building. However they quickly came to my front door to read my meter although the meters 28 of them were in the building underground carpark. Strangely the gas meter readers wanted to quiz me about my TV license although I genuinely didnt have a TV much less license. I said no more than hello and thanked them for their call asked them to wait dialled 999 and spoke to the Police saying I'm a pensioner with two dangerous imposters in the building at my door allegedly from Capita who had obtained illegal entry posing as Gas Board officals. They didn't say goodbye but beat a hasty retreat and I've seen no sign of them in 12 years. I wonder how they wrote that up in the Enforcement Officer Visiting Procedures handbook? LOL

[@SuperRadexx]

Lol❤️

[@pseudonymity0000]

That is actually highly illegal. That is why they have flagged you as a DNV (Do Not Visit), Because they can get into a lot of trouble if this was brought up in court. Since you have this leverage on them, they don't want to kick the hornist nest.

[@DovidM]

@@pseudonymity0000 Well played!

[@jimmydempsey6857]

Just shows u what weasels they are !

[@mariannahope-clarke7145]

Wow, well done

[@G58]

I was the one who told the TV license resistance guys that withdrawing implied rights of access only raises a red flag and causes Capita to pay even more attention to your property. Of course I was called a shill at the time. But the fact is that I cancelled my TV license in 1981 and have not contacted them since. Have received regular monthly threats from them since the mid 1990s. Before that I believe they were roughly quarterly. So at least 300 letters or threatograms. But the much more interesting figure is the amount of money I’ve saved over the 40 years I’ve not been dumb enough to pay for the BBC to puke its propaganda at me. In today’s money, the total is approximately £6,000. 🧐😎😜 Just think about that, imagine what you could have done with £6,000, then cancel your license and start saving now! Peace

[@mrcrtking]

I haven't contacted tvl since moving into my house 6 years back, every month since I moved in I get a letter, sometims red, sometimes a double window with one saying a date of enforcement visit, sometimes brown envelope, had, Guildford, Southampton enforcement devision goon visits who leave hand written slips saying I must contact them (tvl) immediately all of these go in the wood burner, wonder how much I've cost crapita in postage and 2 visits, hopefully a lot !

[@G58]

@@mrcrtking Excellent. That’s the perfect attitude to take. They are, at best only canvassing for business. Less innocently they are soliciting business using anonymous mailings. More seriously they are employing coercion, blatant threats and lies to trick unsuspecting people into compliance with a process that requires a contract with a commercial entity. Capita is not a licensing authority, it is a sales company. Its employees are not enforcement agents, they are sales staff working on a basic plus commission. You are 100% correct to totally ignore them. Keep up the good work. Peace

[@AMikeOnLine]

I have NEVER bought a TV licence in my entire life. I'm 57 so I've saved quite a lot too over the years. Those letters they keep sending make good kindle for the log fire.

[@OMGExploring]

If the letters are sent to you more frequently than once ever quarter I could be considered as harassment, document everything in video form and take them to court especially if it’s causing you health issues and unwanted worry.

[@G58]

@@plantagenet13 Good one. Peace

[@elainepayne7047]

Brilliant. Am 81 and don’t intend supporting overpaid under talented people.

[@mikesey1]

You don't have to at your age, unless you don't receive Pension Credit.

[@johnoneill4483]

And that is just the bbc admin staff

[@welshpete12]

Very well put , I will remember that comment !

[@unklefrank319]

👏

[@Imhereforfun-jz2lu]

​@@mikesey1Don't have to at any age.

[@guitaringjarmin]

I dont know how I ended up with ChilliJonCarne on my youtube feed, but I'm sure happy it did.

[@englishciderlover7347]

Likewise. A couple of days ago, I hadn't even heard of this bloke. I'm surprised YT sent his stuff anywhere near me.

[@fastyaveit]

They assume guilt because the BBC still think it's a world class broadcaster that everyone loves to watch. But facts speak for itself, look at the viewing figures Tim Davey.

[@joannebutcher860]

I am positive it has outlived itself now. They are not worth watching any more and I do not !

[@suzyqualcast6269]

Not had any tv since 94, when i had a licence for the thing. No net, just a radio (ana).

[@gwood701]

Yet morons pay for their own brainwashing

[@mikeneill6813]

@@gwood701 A bit harsh innit?

[@oliverreedslovechild]

@@mikeneill6813 No.

[@mistsmogguru8378]

The redacted bit's probably touch the line or even cross the line of legal. Such as peering through windows etc. They're a bunch of tossers

[@bobbyrayofthefamilysmith24]

Probably tells them to lie and make stuff up

[@sphericalchess]

Imagine, in the last few months you haven’t been buying coffee from your chosen supermarket, and they send a sales rep to your house asking for permission to come in and check you haven’t got a coffee maker that is capable of making coffee.

[@ezrider1205]

THAT is exactly right .... very good analogy !! ..... Open the door .... who are you ... close the door .... Jon has it exactly right !!!!

[@bobbyrayofthefamilysmith24]

@@cypeman8037 what about the police turning up claiming you've not paid car tax. When you tell them you don't own a car they demand to check your house for car keys.

[@stevencrawford6722]

I prefer the analogy of Feasters burgers coming to check you haven't been cooking their burgers in your microwave.

[@bobbyrayofthefamilysmith24]

@@stevencrawford6722 our DE TEK TOR van can even tell what topping you had

[@DodgeCity111]

@@cypeman8037 lol. But it's good enough to save £150 per year

[@jschreiber6461]

It’s a pity there are no EO/VO brave enough to send you an anonymous copy of the UNREDACTED document.

[@mda5003]

No chance as that would only make their own job even harder.

[@bobbyrayofthefamilysmith24]

Why don't we get a spy to take a job as a goon so they can covertly film the training and leak all the training documents and such.

[@topcat1358]

Perhaps an EO or VO who's leaving or retiring from the job and who knows it's a dirty, scummy occupation for a decent adult would be happy to send CJC a copy of the cfull document? ...Come On guys there must be some of you KNOW that CRAPITA is a crap employer.

[@matthewtalbot-paine7977]

@@topcat1358 I worked at a place that seemed to collect ex capita Trowbridge employees and they were all very outspoken about how shit it was there. I'm sure that one of these guys would give you an unredacted copy if they knew you wanted it. I mean it seems like something you could send out without anyone knowing that you've sent it very easily.

[@Lord-Sméagol]

Someone should apply for a goon job just to get hold of it :)

[@frankiefourfingers6717]

I remember when I was a 8 year old kid some 40 years ago watching my dad lay out a tv licence inspector out cold on the door step. Respect to the old man . RIP dad

[@mikb5587]

That made me laugh thanks.

[@darenliddle4411]

ha ha class

[@jackwatsonepic626]

LOL 😆🤣

[@LukeyD88]

Your dad was a great man, much love and respect to him.

[@Kingcarparpeggio]

You didn’t mention his ensuing sentence for assault ?????

[@BedsitBob]

The reason they want to examine your equipment, is because *they're calling you a liar* . They even publicly admit, to assuming every unlicensed person is a liar. From the TVL website:- "TV Licensing works on the *assumption* that every UK household requires a Licence"

[@bobbyrayofthefamilysmith24]

Imagine a window cleaner just assuming everyone in his neighbourhood "requires" his services and just demands payment from everyone with no opt out. I love how the public would never accept this ridiculous business model in any other form of service but are totally fine with the BBC doing it. One of the most baffling and bizzare things about the UK IMHO

[@suzyqualcast6269]

@@bobbyrayofthefamilysmith24 Run on a yank model now, isnt it ?

[@KeithanthonyTaylor]

@@bobbyrayofthefamilysmith24 The mobile phone network uses this model they radiate me with toxic carcinogenic radio waves regardless of the fact that I don't want them because having worked as an engineer in Microwave weapons I understand the risk stated in MOD and Navy documents so I have never owned a phone. Nevertheless, the telephone companies still give me no choice and use my body as an unwilling antenna like it or not they and all the nutters that support them by buying these trinkets and toys are killing me by default.

[@loonaticsrunningtheassylum]

I work on the assumption that anyone to do with the bias brainwashing cult is a pedo judging on past history

[@jimmydempsey6857]

Remember the super detector van years ago ? It could tell them what colour underpants u had on . 😅🤣😂😆

[@michellebaker9961]

I've not had a TV licence for about 35 yrs. I love all the kindling they kindly send to the occupier on a monthly basis 🤣

[@dejavu6469]

Trespass is a Civil Matter, however if you ask them to leave and they do not or they return after being told to leave or you have removed Implied Rights of Access and they return i believe they can be committing Aggravated Trespass which is a Criminal Offense. And can also be viewed as Harassment.

[@alexanderevans7426]

Yep, it becomes a criminal matter if the trespasser refuses to leave or returns to the property later.

[@davidjohns.3065]

I’m sure resonable force could be used to remove them.

[@danielfinch362]

@@davidjohns.3065 yes reasonable force can be used 'legally' try exercising that right with the police!

[@danielfinch362]

I don't see how a presumption or suspicion can be gained by exercising a statuary right to remove implied right of access. No different then the mentality of people that thinking using a solicitor when you are arrested makes you look guilty. It's a rediculious mindset that could have you charged with an offence you have not committed and dragged through the courts for 18 months only to be found not gory which is what happened to me on a fraud charge over 20 years ago. Exercising your rights implies no guilty. In the same way you have the right not to say anything. Use them or lose them.

[@mikeneill6813]

@@davidjohns.3065 Don't go there.

[@LiveoneLee]

Could do with a former goon or undercover goon getting an unredacted copy of this because I bet the redactions aren’t covered by any law so can be talked about, they are just hiding behind “operational guidelines that could prevent enforcement if the public knew”

[@Madmoody21]

Why it does not matter. Who cares what's on their instructions. The fact is if you prevent them from getting any evidence they cant honestly get a warrant. I do like the ask who they are through the door. Tell them to leave if they do not call the police make a report of some person named so and so did not clearly state or identify terrified me and would not leave when I asked them to. They will have to state this when requesting a warrant if not they are liable for contempt.

[@BodyGuardOfLies1]

The last time a goon told me that he needed to come in and check if I really didn't need a licence took the hint when I asked him if he was calling me a liar. He got back in his car a lot quicker than he got out.

[@annedowning3821]

Brilliant 👍👏🤣

[@bampitony6108]

Thank you Mr Chilli for keeping people informed..I don't pay so got no say..🎊🍺🍾🎉🍷🥃🍸🍹🥃🍷🍺 Party Time.. One Happy OAP..

[@justinformed7367]

It's very telling that goons will ask a series of questions & accept the answers. But if folks deny them entry to check tv equipment, then all the answers become irrelevant & folks are treat as liars because they won't prove what they are saying. Just goes to prove that folks shouldn't answer any questions & just close the door.

[@ezrider1205]

Yep ... just follow Jon's advice ... spot on !!!!

[@modelsfirst]

@@ezrider1205 Yes. No contact, no contact, no contact & they are stuffed. I would not even answer the door. If you do open the door & it's them just shut the door imediately without (IMPORTANT) saying a single word. Now in my 12th year Licence free & take great delight in them continuing to waste their monney sending their threatgrams.

[@Sweetie-zf3ss]

Yep this is exactly what I shall do whenever they creep up to my door✊

[@davidlawrence942]

I had tv licence person the other week as """" lived there I asked who wants to know he replied I don't want any trouble I asked who are you when he said tv licence person I just said not interested an closed door on him he stood out side for around five minutes then whent.

[@robwatts9437]

Best advice is what chillijon used to say a lot that is ask who they are after they knocked on the door , then say no thank you , good bye

[@delboyderek9629]

I think watching your channel the best action is, " No thanks" and close the door. If the EO then leaves your property, that is the end of it. It must be very hard for the EO to get any satisfaction from doing this thankless job.

[@nickryan3417]

Don't forget to ask them not to return as well. It's important to be polite though - these are humans (even if they work for Capita) and are doing a job. It's also the moral high ground - treat people how you expect to be treated yourself.

[@ezrider1205]

But I think some of them relish the false sense of power they THINK they have ... a lot like the Indian Call scammers think they really have the power of the IRS - CRA or the same in England (sorry I don't remember the letters) ... Jon does so much to fight against the "AH"s !!!

[@virtualcolditz]

@@ezrider1205 In Britain, it's HMRC - Her Majesty's Revenue and Cutsoms.

[@modelsfirst]

Best to just shut the door without saying a single word.

[@Rekaert]

That's exactly how I dealt with the only two goons I've had visit, and both were in the first year of not holding a licence. I got them to declare their business, and then exactly as you say. I thanked them for coming, told them no thanks, and closed the door. Polite, direct, assertive, and no goons since in about six years.

[@jerrybootneck1736]

All their redacted statements are probably saying "STITCH them up wherever possible". Good video John.

[@cherrybrandy269]

Surely having redacted so much of this document it makes a mockery of the term 'freedom of information.' They haven't given the information that was requested.

[@hearmenow909]

Restricted Information Act.

[@huskey8859]

Busy so missed a few vids (I'll catch up)....the blackbelt barrister (on KZbin) has two very good information pieces on this.....yes he is a real barrister.....good vid as always chilli 🌶.

[@punkywozza4330]

Remember people Goons are like Vampires, They can only come in when invited

[@1daveyp]

They also suck...

[@neilyb5012]

Yeah they fear a pointy stick as well

[@elizabethanthony3916]

@@1daveyp 😆👍👏👏👏👏

[@1t_wasnt_me]

Vampires don't need to be invited in, it's only when they're invited in that garlic, holy water, crucifixes etc become useless. Get your facts right.

[@gurumac8992]

@@1t_wasnt_me...facts!? 🤣🤣🤣

[@jasonuren3479]

Interesting info, good to know. Thanks for the link, look forward to reading. Great video as always. Top man 👍

[@DobermanDave531]

You are priceless ! You score more points than Harry kane. ........ How do keep a straight face , because you have me in stitches. ....... Please keep up the sterling work .......... Am I scared ..... boo! Nah ! I've a chili Jon badge 😉👍

[@DobermanDave531]

I'm still wearing the badge Jon.....and have six letters unopened to the legal occupier. ...& one visit . I never even answered the door .... I left the chump there to waste his time while I was watching tele 😄😄👍.am I scared ? Boo!....nah! ....I do find it all very funny. 👍

[@BedsitBob]

Regarding videoing, one of my visiting goons said "You know that's illegal?" He even said he was phoning the police. That was 8 years ago, and I'm still waiting for the boys/girls in blue to arrive. 😁

[@jasonuren3479]

Funny that.🤣 They don't expect us to know our rights it seems.

[@BedsitBob]

@@jasonuren3479 Don't worry. I just totally blanked him, until, after about 60 seconds, he skulked away. 😁

[@mytwopennorth7216]

8 years is about average waiting time for police response.

[@bobbyrayofthefamilysmith24]

They actually do take about 8 years to respond to crime unless the crime is making "offensive" comments on twitter

[@matthewtalbot-paine7977]

Why would it be illegal? Is he not aware that security cameras are a thing. I swear they are some of the biggest bull shitters.

[@BenMaguireLONEWOLF9989]

The redacted parts are under section 31, which means that revealing such information would interfere in their detection of license dodgers. They don't want to reveal all their tactics but if they've revealed some of them, it would be fair to say that the redacted sections are things the public would find objectable at best. TLDR: They're likely doing some shady stuff that they don't want to reveal.

[@nonaknight9491]

Excellent informative video. Thank you Chili Jon and also to the person who sent you this info for us.

[@annedowning3821]

👍👍

[@PhysicsAirline]

I seem to remember an un-redacted copy of the handbook kicking around online somewhere, would be good to get our hands on that :)

[@fubblitious]

Just makes me nostalgic for the good old days of "detector" vans, and Sweeney dressed muppets wandering around with a disconnected bit of aerial. Keep up the good work and if someone does turn up all that redacted stuff, be sure to post it!

[@memezilla4370]

🤣🤣🤣 my wife still believes that it's possible to do that.

[@tincambo]

This is probably your most reassuring and informative video so far well done great job 👏

[@Sn00zeDog]

I reckon all that [redacted] parts relate to their "goons" sitting in the backs of vans, catching people watching "columbo" 😂😂. BUT, if you're watching "Quincy", you're fine

[@cargy930]

Ok, fair enough. But what about The Rockford Files? :D

[@maxwellmc9734]

😁 Brilliant

[@bugler75]

Ironside?

[@iskrajackal9049]

Trespass is initially a civil matter. The landowner cannot prosecute for simple trespass but can sue for any damage caused. However if the trespasser does not immediately leave when asked to do so they are committing the criminsl offence of aggravated trespass and can be physically removed with minimum force and arrested and prosecuted.

[@trollmeistergeneral3467]

@Iskra Jackal You are incorrect. A property or landowner IS entitled to initiate legal proceedings against a trespasser. There are many legal hoops through which the landowner must jump before prosecuting a trespasser, but it can be done. Signs saying “trespassers will be prosecuted” have been a feature of British towns and countryside for many centuries. Any damage caused to property may well, (depending on the circumstances), amount to criminal damage which is most definitely a criminal offence for which the Police can prosecute.

[@Mcfc_Champions]

@@trollmeistergeneral3467 Wrong. Once you are asked to leave you have to leave if you don't then you could be arrested for aggravated trespass. This meaning they are stopping you going about your daily business etc

[@jackking5567]

The confusion with an implied right of access is regards to how the 'manual' is set out. There's a few things of note.. The manual begins to instruct on the basics to the trainee collector. When doing so it mentions implicitly some things that must not be done by the collector - the reason being that those are actual criminal offences and could well see a collector, or their manager, given criminal records. ie: Simply walking into a property by barging in. Later in the instructions book, the details it goes into are meant for collection agents with either a better grasp of the rules or some actual groundwork experience such as having been teamed up with another on the job for some weeks. Those latter instructions go a long way to the collections officer in helping give ways that extra leverage can be applied to a tv user - things that could be enough to worry someone into buying a licence despite them still not requiring one! Yes - scummy tactics. The manual is interesting. It's a combination of explaining the statute laws regarding permitted entry etc and what ways an agent can bend things in their favour. To many it reads much like a legal document/law outlining what the laws are. In reality it's nothing more than an official looking instruction manual for a sales person - yup a sales document. With the redacted things I can't help I'm afraid. Best I can guess is it's more of the scummy threatening tactics they are told to use when levering a buyer into buying something they still do not need. (licence) I'm hoping that an ex-licence agent who walked away from the job can supply you with a full manual. They will exist and it's only a matter of time until you get one. Interesting video. I'm like you - self declared don't need one. I do not have a tv set and do not watch tv at all unless I'm in a takeaway! So far I've had two of the yearly update letters and no visits at all. Thanks for sharing :)

[@BedsitBob]

Regarding WOIRA (which I don't advise doing), I've seen several videos, where the goon has denied knowing there was a WOIRA in place, and has continued to talk, claiming the WOIRA has to be sent to TVL, before it comes into effect. Well, here's what TVL say, in their WOIRA policy:- *WOIRA notification* 5.1 Notice of WOIRA is not legally required to be in writing. TV Licensing may receive a notice of WOIRA via either: o letter o email o telephone o verbally when an enquiry officer is told by an occupant that he has withdrawn the implied right of access.

[@dh2032]

The last "verbally when an enquiry officer is told by an occupant that he has withdrawn the implied right of access" Is that the one where you closed your in the middle of their opening statement, the "hello TV licensing I've come....." door bang close? go backup something doing something less interesting

[@BedsitBob]

@@dh2032 Could you have another look at your post? I suspect you've missed out some words.

[@edwardecl]

Cool, I now know to ask for their phone number as well as their ID before telling them to bugger off.

[@chrishouslop9260]

Brilliant Jon very useful information not sure TV licensing or the goons will like this info being made public. (love it)👍👍

[@EricTViking]

Straight from the horses mouth - Capita Goons have no right to do anything if you refuse to talk to them. "No thanks." and close the door.

[@johnduggan4664]

We should all keep using the right word "CENSERSHIP" a word they hate, not redacted, that word obviously doesn't sound as bad, use the word CENSERSHIP, DON'T FORGET.

[@Happyheretic2308]

Censorship, lad.

[@dh2032]

CENSERSHIP

[@Happyheretic2308]

@@dh2032 please learn to spell.

[@alsajan1014]

You are one of best ways of showing all of us who we are in the eyes of their law. And its awesome. This can be used for all other such demands that are unlawful.

[@johnscholey6185]

Interesting that in paragraph 3.1 they refer to us as “customers.” How can I be a customer if I don’t want or need their services?

[@jamesduffy5019]

I might put together my own procedures Hand Book for visiting Goon salesmen! I’ll pin it to my driveway gate! Stating that under no circumstances can any TV TAX HARASSING GOON ENTER MY PROPERTY, AND IF DOES SO IS IN BREACH OF TRESPASSING LAWS! I had a refund and a confirmation letter to confirm that they’d received my request, but they may send someone around to check that I still didn’t require a Licence! Thus calling me a liar!🤬 I’m not surprised, cos let’s face it, we’re dealing with one of the most corrupt, mafia style corporations out there! Hope Tim Divy is enjoying his self approved pay rise, at the expense of thousands of pensioners! Shame Shame! Excellent content Jon👍

[@shay8202]

47,900 have no TV for sure thanks to chilli😆

[@paulosullivan3472]

If it was a freedom of information request how can they redact information like that? Its not the MOD or something related to national security in any way, they are a publicly funded organisation surely they shouldnt be able to redact information?

[@matthewtalbot-paine7977]

Well it is Capita so they probably used any slight excuse to remove information that they could using any clause in the section 31.

[@maxibake9323]

Sounds dodgy, all those redactions. When you said 'Collected,' are they actually taking payments from people, at their own front doors, that's bloody dodgy too. How many vulnerable people have been made to pay, right then & there. Surely that's Coercive behaviour. They probably assume the Elderly don't have Cameras too, I'll bet. TFS, & take care everybody. ♥️🙂🐶

[@DoctaOsiris]

Very interesting, I just downloaded it, thanks Chilli! 😊 Awesome work there mate! 😊👍

[@farrenplastow939]

This info was absolutely great!! Thankyou! I am disabled and I missed paying my licence for a few weeks. Yes, I was prosecuted, so I now have to dig into my disability benefits to pay the fine and court costs which amounts to £200. That is money I could be paying on my gas meter to keep warm

[@nickcaldecottgabriel3736]

I called TV L, yesterday after receiving one of their letters. I asked them for an appointment and they said 'not possible' so I asked why and they said 'we only come unannounced' So I said I remove your 'implied rights of access' then they said 'fine that will stop us knocking on your door but not the letters!' Surely if I ask them to stop sending me letters that's harassment?

[@Madmoody21]

On 60 minuets one of the guys handled junk mail by sticking one junk mail into pre paid envelope of another and mailing back. If they send prepaid envelope pack other junk in it and mail the junk to them to make them open it costing them more. Was pretty amusing.

[@therealautisticdj2]

In a way... yes

[@usul2542]

Thank you for your videos. As yet I haven’t learnt anything new, but appreciate the comprehensive but clear delivery. Keep up the good work 👍😊

[@flemster8370]

Good Video and also shows the lies and pressure Capita put on people to sell you there product... If this was on the telephone or internet they would be called scammers....

[@cargy930]

"All instances of filming/photography must be notified to a manager as soon as possible, and a full report provided". Perfect: Immediate extra work for them. Also, I know it's better not to interact... But I'd be tempted to chuck in a cheeky "I'm filming you, so don't forget you have to follow Section 7.2 of your procedures handbook, and make a full report to your manager"

[@ezrider1205]

I so understand ... I have always been the "Let's Step into the Street and get this 'RESOLVED'" type --- often to my regret !!! I wind up later saying "Wish I Hadn't Done That" !!!!

[@namor357]

@@ezrider1205 Yes, in my case it’s generally a “Wait, did I actually do that/say that out aloud?”

[@unhingedbracket121]

Every person who wilfully and wantonly disturbs any inhabitant, by pulling or ringing any door bell, or knocking at any door Town Police Clauses Act 1847, Section 28 2 weeks in jail ======== So film them and ask the obvious questions. Why are you disturbing me? Did you wilfully ring the door bell? What's your name? Please hold on while I call the police to report you for a crime.

[@mikeneill6813]

@@unhingedbracket121 Does it still apply. Is it still live. Cos I like that one.

[@unhingedbracket121]

@@mikeneill6813 Yep. It's an interesting one. Question is does the BBC have an exemption? What if you write and say, you will apply the Act to any of their agents? That's not WOIRA. It puts them on notice they are breaking the law. The advantage is that its criminal, its 2 weeks in jail. You can make a crime report. Now what? The BBC want's a search warrant. They have to lay information, all of it before the court to get the warrant. Information is a technical legal term in this case. It's the facts on which they base their application for the warrant, and missing out details, such as beign reported for a crime is contempt.

[@knicol46]

I actually had TVL hang up on myself multiple times as I harranged them so much on the phone they pleaded for myself to stop lol. They do the same to their customers so they got good service in return.

[@TaylorFan9]

I have not had a TV for nearly 20 years. One time after informing them yet again by phone that I don't have a TV following a letter I had received I then had a visit from two 'enforcement officers'. They insisted that they had to be given access to my property to verify that there was no TV. I told them that they could not come in and they went away after several requests to come in. As they left one shouted at me 'we'll be back'. I did not see them again.

[@suzieb8366]

Brilliant info....I only just filled in a "Dont need a license" form the other week and low and behold your channel was recommended!!! Spooky!....Great to know how to deal with the visit if and when it comes. Thank you :o)

[@tonymathews4049]

I think the benefits of having an implied right of access denied sign is as trespass is a civil offence if they then ignore your notice and return again it counts as aggravated trespass and harassment which are both criminal offences...

[@Shadow_Hawk_Streaming]

Would love to see someone just start reading their own manual to them

[@briansmaller7443]

How difficult is it to find someone who has been a TV inspector who can get you a copy of this document. There must be hundreds or thousands of copies of this document out there. here in New Zealand we got rid of the TV license back in the 90s.I never paid it in those days either.

[@geoffbreen2386]

Here in Australia I think there was a licence required for watching the Government owned ABC(Australian Broadcasting Company/Corporation). I remember my father making references to it in the 60's. I think the licence system was removed approx 50 years ago. This system used across the UK must cause a lot of pain for people subjected to this abuse by BBC etc. Lifting it would really help a lot of people doing it tough. Light entertainment, news and information on government services all go toward a happier, better educated society.

[@JerryWalker001]

So point 3.0 'assumes guilty of an offence' so is in itself against the law. It astounds me that the BBC is allowed to behave in this manner when they could simply encrypt their broadcasts with the flick of a switch. Any other company that behaved like this would be shut down by the law within hours and the CEO put in prison. The TV license is another example of government dishonesty and miss use of power. The BBC is the governments propaganda machine which they want to retain so that they can spew miss information into peoples front room. There is no other reason for retaining the TV license scam.

[@jgibbs5118]

The way the bbc treats this government I doubt the veracity of that statement.

[@AMikeOnLine]

Brilliant video jon. Very well presented. Those 'Redactions' need to be challenged. There must be a way to challenge a freedom of information enquiry where Important information is 'Redacted'. Keep up the good work Jon.

[@longpastit]

longpastit Never knew this- From EO Visiting Procedures page 85 "If Computer Use is Claimed" By way of example, the BBC simulcasts all of its digital TV channels so BBC1 is streamed live and can be viewed using the BBC I-Player as it is broadcast. Therefore a licence is required to use this service. The BBC I-Player also allows a user to access an archive of programmes that have been broadcast over the past 7 days. "This service is not live and does not require a licence."!! Thanks for all the info - great campaign.

[@danderson8463]

@longpastit nice spot, this requires further exploration

[@richwrag3308]

They may pretend to b someone important... That line really made me laugh. Love it!

[@jamesduffy5019]

Just a quick thought, I am sure there are rules around the use of redaction in FOI requests. Should we be asking the Information Commissioners Office (ICO) for their view?

[@dh2032]

CENSERSHIP I would bet the, Information Commissioners Office (ICO), would not no anything about them? manly TVL would be to big fall are get pushed, it's government TAX collector no government department is going to interfere with deferent government departments, income stream ?

[@benkhan2908]

A few years ago, I was visited by an enforcer. I told him that I allow only my friends in my house. He mentioned a warrant and I agreed, Two days after, he returned with a warrant, then I told him I did not like being alone with a stranger in my house, please get a policeman. Am still waiting for his return.

[@queenberengaria9626]

Ben Khan: That's disgusting. How do you know the 2nd visit "warrant" was real? Even if you implied you were ok with him going away and obtaining one, unless you've had issues with them before, what possible evidence could the goon have presented to a court to subsequently issue said document? I maintain the courts just swallow their obvious lies and sign the paper just to get rid of them!! The constant assumption that 'non licensed' premises must be evading payment is so utterly cuckoo when so much content can legally be viewed without.

[@peterwaine923]

And make sure if they are serving a warrant that its signed by the judge or magistrate...they try to show these days digital warrants on their ipad, or small laptop device that are fake type warrants with no signatures on them.

[@casinodelonge]

I might be wrong but I thought that a police officer should be present if a warrant was used to effect entry.

[@colinmayfordcolin884]

Always a pleasure to watch these videos. Information is useful and easy to follow. I wish there were at least a million followers and supporters!!

[@robburrows2737]

I have always assumed that the sort of people who do this work are similar to those who clamp cars and then demand money for release. This is a tactic that is illegal in the UK. Attending your home to accuse you of lying and to try and stitch people up is a similar low level of criminality. It amazes me that the BBC condones this conduct.

[@loonaticsrunningtheassylum]

I keep getting the lovely red love letters.. Keep getting stood up! They give me a date and never turn up!

[@nockianlifter661]

Even if you had no receiving equipment when the officer visited, then it would not stop anyone popping next door, picking up a tv and installing it. Therefore, EO visits are purely fishing affairs and whether you do, or do not have receiving equipment at the particular time of the visit really doesn’t matter anyway. The EO officers have to assume guilt anytime they perform a visit, otherwise why bother to visit ? Even if there is a note on file to say no license required, it means only at that one instant in time when it was added, 1s later and you are back to being assumed guilty until you can prove yourself innocent - round and round this loop will go. Therefore there is no point in getting annoyed with an EO because it’s British Law which has created the loophole of guilty until proven innocent. If eventually they do end up at your home with a search warrant, then, as long as you’ve played by their rules, they will record short term innocence, but tomorrow they will be back knocking. They can even bring the Police along, who will act on behalf of the corporation regardless of their oaths.

[@jackkinsman9186]

Thanks Jon for a great set of videos. I am 86 and have not paid for compulsory licence since I was 70. I was sent a letter saying that as a pensioner I did not have to pay. This permission was retracted but I have never received any form of notification of the cancellation of the FREE licence. Would this stand up in court? I have written sixteen letters to the enforcement agency telling them that I charge £50 per hour for every hour I wait in for them to call --- so far the Licencing Authority owe me £6,7050 -- Not one letter has been answered. Keep up the good work my friend.Jack Kinsman

[@alexanderevans7426]

I always thought that if a person who demanded money through threats, was committing a criminal act ? Extortion I think it's called.

[@michaelwarner4323]

Just like the council tax

[@matthewtalbot-paine7977]

The government has a monopoly on legitimate violence I'm afraid.

[@matthewtalbot-paine7977]

@Ricky Spanish I'm reading your name in a whisper *Ricky Spanish*

[@elizabethanthony3916]

@@matthewtalbot-paine7977 😂👍👏👏👏👏

[@Madmoody21]

@@matthewtalbot-paine7977 True but you should be damned glad of that. Cause if they do not you have a failed state situation where it is everyone for their self total breakdown. Even if you are one bad MF it still is a shitty way to live.

[@thoughtful_criticiser]

If you have withdrawn their implied right of access, post a sign stating that trespassers are by trespassing are agreeing to pay a fee of say £250 cleared funds within 7 days. If they enter and you record them on CCTV, after 7 days issue a final demand to tv licensing, stating when and where plus the amount. Allow 7 days plus 4 for post, then if the funds have not been paid. Issue a claim in the small claims court, state the facts and quote the notice, ask for amount plus costs and interest at the court rate. If they have not responded within the time limits request a summary default judgement. Then transfer the warrant of execution to the high court and request that bailiffs execute it. The full amount owed should be paid to you relatively quickly as the BBC has plenty of assets to seize.

[@brianlopez8855]

I find myself always about to dig the front yard over with a large garden fork with 4 long prongs when they call. I emerge from the side of the house so they have get past me when they decide to leave. Meantime I am also practicing my thousand yard stare.

[@silverstreetmoto1458]

One of these nobs spent a while at my door but wouldn't talk to me whilst I was chopping firewood, large axe, chainsaw and a couple of hatchets, probably for the best he did ignore me lol

[@Corkedwolf43771]

I watch your channel and back in 2011 there was a warrant out for me non payment of TV licence which went knowhere I still watch although for years I've never paid BBC for a "pass" to watch the old box still I find every video informative and interesting and I sure do pass the word on about not or never needing a BBC TV licence!

[@Corkedwolf43771]

Why transmit to receive then expect folk to pay and why don't they just encrypt their broadcast for payees only?

[@Rockingjohnny1234]

Hi everyone, I live on top floor flat 17th. What caused me to react was your mention of access to high rise flats with buzzers. Surely the only people allowed to enter should be those who are resident, or those who have legitimate business?

[@jamesbillington3501]

The withdraw of rights of access does mean that if you state that, which they must report to their manager, then they are breaking the law if they ever come back. Unless they have a warrent which, as you have said, they need some some sort of evidence to apply for.

[@IndyBrainWave]

Section 31 of the (English) FoI Act relates to an exemption where disclosure of the information might prejudice law enforcement. Clearly, TV licence enforcement is as fraught and high-stakes as fighting organised crime. Security of the operation is paramount ... I'm reminded of the joke where the TV licencing officer claims he'll get a search warrant because he saw a TV through the window, and "it's clear that you have the equipment". The homeowner responds that should this occur, he'll have the TV licencing officer arrested for sexually assaulting his wife. "Based on what evidence?!!?", cries the TV goon. The homeowner responds, "Well, I'm assuming you have the equipment." ;) On a side note, I can't state with any certainty what year it was the last time I paid the licence fee or watched any TV that would make me liable to pay it. Thanks to good folk like ChilliJonCarne for giving us the confidence to lawfully stand up for ourselves on this issue.

[@missmoth2588]

I had the enforcement letter yesterday and I went online again and said I don't have a tv at all in my home. I don't have a TV or gaming machine or anything that anyone could watch tv on, I watch youtube and but no live tv or recording anything so they can't, I haven't had a TV for over 15 years since my kids moved out. You would think they would have worked it out by now this is something I will not be changing any time soon, I hate TV the news, and all the trash that is put on tv. When I go to other people's houses and they have that crap on it makes my head hurt! I hate the BBC crap. The BBC should have to support themselves just like every other business in the world.

[@acidphaze]

Those Redacted sections are probably encouraging the EO to act outside of the law, when it comes to a NO situation.

[@englishciderlover7347]

Encouraging or inciting someone to break the law is a crime in itself. I hope the Capita managers are aware of that fact.

[@mikeagate]

I cancelled my TV licence by going on the website and completing the relevant questions. I received a letter two weeks later that they have noted this fact and will contact me in two years for an update. Fine. A month later I started receiving the dreaded letters. It was then that I realised that this was BS, and all subsequent letters have gone straight into the 🗑️. This was 7 years ago!

[@Firstname-lastname69]

I think you should chain a 6 stone German shepherd with an attitude problem to your front door with a sign saying this dog bites and see it they got the balls to knock then

[@benking9503]

Mate, there is a very good point in denying there implied rights of access, because if u do not do this they will just keep hounding you and for some it can have devastating effects to there mental well-being receiving threatening letters and continued doorstep visits, I withdrew there implied rights of access and they have not bothered me since, neither by letter/ email or doorstep visits, it all stopped immediately and I have not herd from them since, this was 2 years ago I submitted the declaration. So it is infact very beneficial to do that and get it in place regardless of what you think they should or shouldn't be doing they are just going to continue relentlessly until you take action, And as I said some people do not have the mental capacity to deal with this level of harassment, myself included I could be at work while the mothering law is at my home taking care of my child and she could let them in and other scenarios like this, you cannot lay in your bed or be out at work worrying about things like this, so best to nip it in the bud so u can go about your business without looking over your shoulder and becoming paranoid and fearful

[@williamchapman6104]

Like what your doing keep up the good work things can be hard enough without pay or being made to pay for something that you don’t need. These big companies think they can do what they want. Your so right never say anything to them they will just turn it on you. A lawyer said to me Even if you haven’t done anything wrong you are better to say nothing because you don’t no what the person that you’re dealing with is like. Are they out for themselves and your just over time or a bonus or are they going to do the right thing ??? They say it’s good to talk but in this cast I would just keep my mouth closed. Keep up the great work 👍🤐🤐🤐

[@nonacee5065]

Should get a sticker for the front door saying... NO BBC HERE, NO LICENCE REQUIRED, ENTRY DENIED, TRESPASS, HARRASSMENT WILL BE REPORTED. Couldn't hurt. At least your stance would be succinct. Maybe even put in their own handbook codes you're referring to, just the numbers, let them look them up. Someone could make a fortune printing these.

[@jamesbillington3501]

You have had enforcement officers comment here before. So can one of them provide the full version of this. If they think that they are actually not doing anything dodgy in their visits then they should be happy to send you a copy anonymously as prove it.

[@happyfeet4506]

Fabulous Mr chilli thank you 🤗I'm looking forward to seeing this

[@kerryquinn7188]

My father is completely blind and for the first time ever has decided not to pay for a licence, this was the year he would have been entitled to a free one because of his age until they, as you know, discontinued the practice. A few nights ago at 9pm at night after the final visit of the day by his carers he had a knock at the door, very scary for a blind man as you can imagine. I have a sign on the door to say no cold callers etc without prior notice, it's bright yellow and black and beside the letterbox where it cannot be missed. He doesn't answer his door at any time so he opened his blinds and window and shouted out who is it. They said who they were and asked if he was Mr abc, he didn't answer, closed the window and blinds and they went away. Obviously you can't tell in a few seconds that he's blind but you can see he's old and quite frail. We don't know if I should contact them and explain the situation or just ignore them. Any advice!

[@ChilliJonCarne]

I'd ignore them personally. They arent know for their empathy

[@KendalMike]

Kerry, Are you aware that blind people can claim a 50% discount? Had he been paying the full amount previously? Personally I,m glad I cancelled mine.

[@mda5003]

@@KendalMike I don't wish to sound flippant but why would a completely blind person want a TV set? Listen to a radio instead - no licence required.

[@KendalMike]

@@mda5003 I guess because it gives them more choice. You can't get Coronation Street on the radio. If I remember correctly, you can connect a TV digi box to a sound system without a licence being required because there's no visual element. This wouldn't apply to a digi box with built in hard drive recorder because it would be breaking the rule of recording live TV.

[@kerryquinn7188]

@@KendalMike He's always paid the full amount, he had about 20% vision in one eye until about a year ago when it went down to 6% and now it's gone. He's determined not to even pay the reduced fee and he's a stubborn man lol. The thing is there is only Audio Description on I think it is 17% of programs so he isn't getting a full service given his disability. It's surprising just how much of a program is purely visual. I know he's being stubborn and he can afford to pay it, which a lot of people can't afford but do pay, but he just thinks it's the principle of the thing.

[@mikesey1]

I understand that no warrant can be applied for unless there is indisputable evidence of unlicenced TV watching, right? That does not include a satellite dish on the wall outside, which may be redundant, or a TV aerial on the roof? Right?

[@christinebeckett7060]

If one asks someone to leave one's property, and they refuse to do so, they are then trespassing. Withdrawing the Implied Right of Access is essentially doing that in advance.

[@Brightstarlivesteam]

Beware, they are using this to get a warrant to search your home. Just ask them to leave and if after asking them to leave, they fail to do so, then start a private prosecution of them for trespass ad harassment Always film any encounter as you can use this in evidence against them and do not fail to get their name an who they are working for!

[@mikeneill6813]

@@Brightstarlivesteam And if they are in a vehicle. The REG No.

[@Madmoody21]

@@Brightstarlivesteam I would just ask name and say I do not know you stranger leave. It's best if they do not provide ID then you have reason to be fearful and make a report

[@carllockpick6179]

I have just received a letter saying, I have 10 days to sort my licence out, or a full investigation in to my address.

[@markac8]

I used to fill in the no licence needed forms but got fed up with it. I put all their letters in the bin these days.

[@markac8]

@@SSa12406 yes it is. They don’t pay me to fill out their paperwork so why should I do it?

[@yoganathan001]

Please keep up your excellent 'public service' channel. Informative and entertaining. Thank you.

[@Dawn5048Batchelor]

Put a 500 pound bounty on the unredacted copy.👍👍🤣

[@ezrider1205]

YEAH .... I am willing to kick in $10 to that fund !!!! I'll watch here to see if a such an idea is going forward !!!

[@johncarlo7395]

Once again, nice one CJ, VERY INFORMATIVE VIDEO

[@lauradavies4243]

Don't open the door and they go away !!!

[@FragranceGame85]

Had the “dreaded” we will visit you on this date letter today. Makes me laugh, i can cancel my Car insurance which you legally need and they dont send the Go Compare guy or the Meerkats knocking on my door. I never answer my door unless i know family or friends are coming

[@lrdisco2005]

I don't require a pilot's licence but the CAA has never turned up at my house asking why.

[@oliverreedslovechild]

🤣🤣🤣🤣🤣

[@casinodelonge]

same here, the irony is a have a Piper Cub and I fly everywhere in it.

[@malcolmnwright]

Perhaps the last note about tresspass is if you have a garden gate and you put a sign on saying "No TV EO's" they would be trespassing if they came through the gate and knocked on your door.

[@Mcfc_Champions]

Trespassing is a civil offence.

[@RichardAStonemasonNOTfreemason]

Invaluable. Reminds me of that Clash song, "i fought the goons and the, goons lost!"

[@colinfarren8326]

Thanks for your superb info on the subject. I saw an article on MSN from Chronicle Live media outlet just now so, having picked up your advice and information a couple of years back and used it to cancel my TV Licence requirement both then and last month (2 year re-check) I headed over to the article. Low and behold the entire piece looked as if it had been ripped off the Tvlicensing website! As there was a comments section I went in added what I would call an "essay" firstly saying the article looked as if had been written by TV Licensing themselves (which it had as most of the stuff in said article had been ripped from their website). Next I added multiple recommendations to visit this site for proper and correct information. It seems Capita are still frightening the elderly and most venerable in society with their quite frankly freakishly worded correspondence and even those who aren't but just don't see the need for a TV Tax as they are pretty much exempt (from what I could gather) from paying. So thank you for helping me personally and possibly thousands of others who no longer hold the BBC as a "bastion" of programming. I'd like to think I did some good today. Not sure if your still doing upates or anything as sometimes the language in Capita's letters and on their website changes. But thanks much.

[@samstone8591]

Section 31, in the fictional universe of Star Trek, is an autonomous intelligence and defense organization that carries out covert operations for the United Federation of Planets.

[@harrysassoon]

Hi, question about 7.11 please! It's for "legitimate business" - rather than revoking implied right of business, how about informing them they don't have legitimate business with us, therefore there is NO right of implied right of access?

[@ChilliJonCarne]

Agree. They certainly dont have what I call legitimate business with me