CHRYSLER TOWN & COUNTRY NO COMMUNICATION NO START

In today's video we take a look at a 2003 Chrysler Town & Country Van with a 3.3l V6 engine. The owners complaint is that the vehicle does not crank or start. They already paid a mobile mechanic to try and fix it. He replaced the starter motor but the van still would not crank. Let's see if we can diagnose this together!
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Disclaimer:
Due to factors beyond the control of Advanced Level Auto, I cannot guarantee against improper use or unauthorized modifications of this information. Advanced Level Auto assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. Use this information at your own risk. Advanced Level Auto recommends safe practices when working on vehicles and or with tools seen or implied in this video. Due to factors beyond the control of Advanced Level Auto, no information contained in this video shall create any expressed or implied warranty or guarantee of any particular result. Any injury, damage, or loss that may result from improper use of these tools, equipment, or from the information contained in this video is the sole responsibility of the user and not Advanced Level Auto.

[@randycox7182]

I've been an automotive tech for 35 years and I believe you did a great job. Fast and accurate and also explained every step. Great job young man.

[@gradyhernandez4699]

I need a pcm for a 2005 pt 5 speed convertible non turbo

[@rubberduck4889]

Well u think this guy is totally reliable. But if was no hydro witch we r getting closer. Letting all off these Russian killing people so we took 5 million

[@TYTHONGDETH]

you are great

[@TYTHONGDETH]

good job man

[@91elponce]

@@TYTHONGDETH cc

[@shawnlee4398]

Dang bro, I know this is basic knowledge for a mechanic but as you said the shop could not fix it, and they threw unnecessary parts at it. You are truly an awesome mechanic!! Thank you for sharing your knowledge with all of us.

[@edwardthayer9386]

Eric is definitely a good dude!👑

[@streetstyle9200]

I’m a mechanic and when I got paid hourly I’d figure this stuff out how ever time it took me. I’m flare rate now n I’d pass up on this job. To time consuming with minimal pay. I send these jobs to hourly paid tech’s lol

[@jamesevans3778]

FYKCZF

[@supersandwich8967]

@@streetstyle9200 makes sense honestly

[@aleksa52]

Awesome video, I'm a locksmith by trade, the red light in the cluster top right is the security light, it is supposed to turn off if you have full communication and the security system is up to par. Solid light means fault in computer system, flashing light means key problem.

[@bradharpin7159]

Yessir about to say that flashing red is not good

[@bradharpin7159]

I mean solid I had that problem and it was pcm

[@pontiacsrule8761]

This guy is very patient in all his videos. Even shows his mistakes with the TPS. That's why I enjoy his videos. Great job Eric

[@chadhaire1711]

The only mistake here was a dumb sucker buying a Town and Country turdmobile!!!!!!!!!!!!!!!!!!!!!!!!

[@markcrew3696]

My mechanic would have just told me you need a new computer and just slapped it in there without doing the test and then tell me later well we put in a new computer and we found a faulty wire as well. you are very thorough. You help me to believe in mechanics again.

[@WoodLox]

Phenomenal job tackling a diagnostic issue. Whoever changed the starter was obviously not experienced, starter relay jump would of cranked. I’ve been diagnosing cars just off sheer knowledge and process of elimination, voltmeter and a light tester. Now we have great scan tools and the power probe to assist the main tool, your wisdom and experience. Again excellent job.

[@Santiago-je5ki]

I'm just a backyard mechanic who works on my own cars. I find your videos super interesting and educational. Thanks a million.

[@codywichman213]

i know it ended up being a pcm issue. and just alittle tip for the future. ive been burned on these older dodges, the asd relay has a power feed that goes to the pcm and also the alternator. I had a van that had repeat pcm failures. We all know about chrysler pcm problems. but still, either way the asd relay is controlled by the pcm, and supplies power to the fuel pump, injectors, sometimes the trans relay, and the alternator. The pcm also uses that power in its wake up process. So what im trying to say is dont forget to check the asd power supply to the pcm, ive seen where the driver in the pcm fails not turning on the asd, and ive also seen where the alternator has a partial short in the field circuit causing a 5-10amp draw on that power feed..which usually melts the circuit board. It can cause repeat pcm failures, and be overlooked until the alternator finally fails completely. Just wanted to throw that in. Great job on the diag, its always nice to see a tech that understands how to LOAD test a power and ground. Fewer and fewer people understand this basic concept, i love the power probe but i still use my test light to double check also. What ever shop couldnt fix this, obviously cant be bothered to check for a crank signal at the starter before replacing it. Thats crazy

[@toyotafan1234]

On these older Chrysler vehicles you can hold down the trip button on the cluster and turn the key to the run position. It will do a check and all the gauge needles will do a sweep

[@mikechiodetti4482]

Yup. Definitely an instrument cluster problem! Only other test I would have checked to see if the scan tool had shown RPM. That way you have a record that the PCM is sending the information to the IPC which shows the tach is bad. Other than that, very good diagnosis, good call on the PCM and overall, very good fix Eric!

[@barneygordon2585]

what is IPC?

[@aceg8458]

Nicely done brother. Always enjoy watching another diagnostic technicians process.

[@zrkn1]

I really enjoy watching a pro do their thing. Taking care of business, very nice.

[@2002altima]

I looked at a lot of mechanics on KZbin and you are by far the best automotive technician I've ever seen, I'm definitely looking forward to looking at more videos from you, I like how thorough you are... Keep up the good work! 👍🏾

[@braddahjon9617]

you were so on point about telling the customer about the tach. ive dealt with that before.

[@The_Redkween]

You’re a great teacher. I had all the steps right from beginning to 02:18. Your training is working!

[@alreadydead86]

Eric deserves to hit 100k subscribers...hes been creating quality content with good explanations for a long time now.

[@ADVANCEDLEVELAUTO]

Thank you 🙏

[@factsalways7749]

This is a SBEC-3 ECM. Communication is a common failure with Chrys PCMs - Pwer failure (SBEC, JTEC, NGC, GPEC, etc . . . ) I’ve written test programs, and we have great repairs in place. Btw: that was a Cardone PCMs👍🏾. Unlike many Reman Co, Cardone aval their modules functionally 100%. Sent yours in for 48hr repairs (R&R). Or get a replacement over the counter. Eric, Nice video as always.

[@bernardaflores1720]

Thanks for taking us to the trouble shooting steps, my mom has a similar van back home!

[@JS-ri2rx]

By far the best educational videos on KZbin. Keep them coming. Where do I find wiring diagrams like what your using??

[@fredsalter1915]

Alldata

[@eliezerramosjr1017]

BBB INDUSTRIES, Mitchell and many others but I prefer Mitchell and/or Alldata.

[@Clamlifenc]

I love learning from u , I’m learning electrical on car and I think you’re the best

[@flipfultz]

The Injector wiring harness will fuse together fry the computer. Pull the wires apart to inspect on the fuel injector wiring harness this year was known for that.

[@dirtyharry5878]

Great job explaining you're diagnostic procedures.

[@jgeorges3061]

ERIC, AWESOME approach always learning from the best thanks for sharing.

[@chuckvoss9344]

Very good job explaining the process.

[@amjadzidaoi4011]

As always, very useful and helpful video. Thank you. Every time I watch your videos I learn something new.

[@eyesalooking]

Great video. Training on using Power Probe, "scope on a rope", 5V reference, power and grounds, restoring communications all in one video. I'm definitely going to be adding this to my saved videos.

[@W.Khairi]

Great job Eric, I hope the customer appreciated u spent extra time diagnosing the tach.

[@andrewt9590]

I LIKED THE WAY YOU DIAGNOSED TO FIND OUT POSSIBLE PROBLEMS AND EVEN WENT FURTHER WHEN THE TACOMETER WAS NOT WORKING . GREAT JOB . KEEP THE VIDEOS COMING

[@Gromitdog1]

Really thorough diagnosis and explanation.

[@jubemarsh2202]

Excellent! People like you make the worlda little better everyday 🤙🇺🇸💯

[@TheHolypoopstick]

Im not a mechanic but as a computer tech, i can appreciate how you methodically diagnosed the issue. You can tell by the way you went through it that youre very good at what you do. A lot of people want to take short cuts and when those short cuts fail they cant do anything else.

[@paulschlobohm7226]

I like your honest approach to attempt to find the problem with the rpm gauge. I also try to anticipate a customers request when informing them of additional issues. On my part, at least I will have an idea for a potential repair and cost. Thoroughness. An admirable quality. Also as you mentioned , customers don't always inform us of additional problems hoping everything will be solved when we make the repair. They just want it fixed. Love your content and approach. Keep wrenching!

[@IsraelsReal]

Big props , your a master at your craft .

[@rafamurillo8224]

the best KZbin channel, everything very well explained

[@racerboy2212]

Well presented, informative and entertaining. I’m so glad I found your channel!

[@coache1nine]

Very nice. Exactly how it should be done. No communication with the PCM? You check power, grounds, and 5V reference. Good work!!!

[@jeffryblackmon4846]

Your videos are always interesting and contain many good tips and ideas. You exhibetted a number of cool tests. Thanks very much!

[@michaelflores7810]

Dude great content very educational and truly professional. HONEST AND SMART MECANIC.

[@ebuildingconcepts]

Electricity is so beautiful especially if you understand and respect it. Awesome video sir.

[@rgtouch]

I learned different problem on car evrytime i watch the utube. Thanks!

[@filibertovargas8354]

you are a very professional mechanic

[@FixingAndFlipping]

Watching all your videos. Awesome presentation!

[@salvadorgutierrezr5914]

Good 👍 teaching and good explaining , thanks for your time and video 🙏✌🏼

[@richard1835]

I like how you used your scan tool to perfection. I have learned a lot from you and as soon more funds are available I will support your channel even more. You would have to pay thousands of dollars for this type of education and I hope every mechanic and soon to be mechanic will help you financially as they learn from you and benefit from your skills. Thank you so much. Now I have to go diagnose this 2010 Ford F150. After I installed the entire A/C system the electric fans are acting crazy and the system is going into high pressure. Possibly the H.P. switch. Must scan the CCM for codes and get live data. I appreciate you. Thank you. Richards Auto and Air.

[@davidtindle6973]

found this channel by accident. good content, there are a few short cuts you could have taken but it wouldnt have explained how to deep check everything attached to a single system, Very informative for newer techs ^^ very glad you went into the depth you did.

[@steveedwards1072]

Hey Eric, Pearland here. Looks like you were over by Hobby?? Great methodical diagnosis. That’s why I really enjoy and learn from your techniques. Peace

[@ryanmacewen511]

Great job! Great video, Thanks for the lesson.

[@djlouis2150]

Wow well done you definitely know your stuff I can see the customer is happy there car is up and running 👍

[@gee1403]

GREAT JOB 👏🏻 And relentless too 😄

[@haydenbenjamin8079]

Once again great job wonderful detail

[@kigoziedrisa7008]

Thanx so much bro for yo educational uploads especially to us automobile electricians

[@jesussilva7706]

Brother, that is troubleshooting 100% Awesome video.

[@38911bytefree]

Top notch as usual !!!. Thanks for sharing.

[@gilsan3570]

Very good video. I had a 2003 Grand Caravan 3.3L with the same issue with computer. I sent it off to a repair shop I found on Ebay with the Vin # and current miles on odometer. Came back repaired. As for the trim over the gage , it would dry and crack from the sunlight. You could move the light bulb board like he did on the video. Never had any real issues with the engine, transmission and ac unit. At 186k miles she ran good but had some rust spots throughout the body.

[@davidpierre8465]

My Brother, you are very good mechanic. America need many more mechanics Just like you. You think about have your online school.

[@joshboyer8449]

Great work, I had the same problem with a 2013 Kia Soul, I did the same tests you did replaced the ECU and she started right up

[@bnewton239]

that was great, quick and to the point troubleshooting.

[@jamesmasanja1963]

Thanks dude lovely from Tanzania 🇹🇿 ❤️ ❤️

[@odishoodisho4904]

Great as always thanks for shearing your information

[@cheath8705]

Wow! Great explanation and concise.

[@makindedblov706]

Well done chief, it's really educative

[@rmercado6753]

Awesome diagnostic man, keep up the great videos!! Saludos from Cali!!

[@timgruver5932]

Dang, I wished you lived near me for some diagnosis on my duramax. Can't trust anyone in Amarillo. I enjoy all your vids. So dang honest and you KNOW YOUR STUFF!!

[@CrazyPetez]

Thanks Eric, another entertaining video from you.

[@arthurfricchione8119]

Eric thanks for sharing. And yes it was all of the above. Hope all is well with you and family 😊 Artie

[@carlcarvalho269]

I really appreciate how thorough you are with your diagnostics. You check any and everything that could possibly be wrong and exact the proper repairs to satisfy your customers. Also I’m glad you go the ‘extra mile’ when it comes to being alert to obvious prior attempts to’fix’ things by customer before they bring it to you! In this day and age it’s just as crucial to ‘. C Y A

[@juerbert1]

Excellent running commentary !!

[@user-yb1nm6ru8r]

From iraq ... you are the best 🌹

[@2ftpmarco]

thanks for taking the time to make these video's !

[@anthonysalonek1509]

your the man Eric, thanks for the scanner again

[@arthurmiller8336]

You did a good job and make it look easy

[@davidhall3747]

Great diagnostic methodology. Your video reminds me of a lady who had her Jeep Butchered by five different mechanic shops. She had a Failure to communicate problem similar to the problem you had in this video. I'm a Engineer and specialize in Automotive Diagnostics. She said she wishes she would have met me sooner, before her Jeep was electrically butchered.

[@guyf3311]

Nice Eric. I always liked the way you explain your trouble shooting. Well waiting on the sideline for the next Video. Have a good day

[@Zool-S]

اول تعليق باللغة العربية عمل مميز تشخيص علمي ومهني متميز ومجتهد في العمل مع دقة في التشخيص شكر لك

[@robinbrown7019]

Great video and to the point with out all the crap on other people's videos .thank you

[@frankstalzer7263]

Great video!!! You and Scotty, Eric o and Chris fix are now my favorites on KZbin for car maintenance and troubleshooting issues!!!👍💪🏻👏🏻

[@frankstalzer7263]

@That V8 Life of course I’m talking about Scotty Kilmer lol

[@frankstalzer7263]

@That V8 Life well, at least he’s consistent 😆

[@frankstalzer7263]

@That V8 Life wow! That was alot I agree with what your saying to some degree. Old yes, quack maybe amd in regards to at205 reseal I used that on rubber bushings and it’s worked and helped too!!

[@frankstalzer7263]

@That V8 Life funny you say that I have done that and it’s good stuff!!👍

[@frankstalzer7263]

@That V8 Life I guess he didn’t. No car company is perfect without question. That was a very sad thing to happen by far. He also does have negative comments about Toyota over the last few years about their quality and issues as well. All these car companies can make vehicles safer and more reliable history has shown that. No reason for these companies not to make better products for consumers. I know they want to make a profit but at what cost?

[@mariusrascol763]

You're GREAT. Dr House has nothing on YOU!

[@omkarbhoir1261]

👍 Just noticed Red 🔴 dot on instrument cluster went away with new ECM it seems it was security light . Good diagnosis process 👍

[@flspeid]

Great delivery as always.

[@ahmedyosry2671]

We missed you ☺️

[@thecocreta]

Nicely done as usual. You are a rock star

[@corona22707]

I always like watching your legit work. Even though the type of vehicle is totally different lol but the way you go about getting your work done is great 👍! Need more mechanics just like you. This is why I work on my own cars and kids vehicles because the dishonest mechanics out there are crazy. Anyhow thanks for content I always enjoy

[@raascodiaz362]

Thanks for sharing your knowledge........you are the best

[@wysetech2000]

EXCELLANT JOB!!!, Eric.

[@jrsgarage3244]

Nice job you did troubleshooting 👍

[@jum5238]

Great diagnosis!

[@tomthackston1442]

That was great and very helpful! Anything that helps me out. I've worked on Asian cars most of my career and now back into American side of it so there's it is. Thanks.

[@festusmaundu5665]

You have taken us through the best procedure step by step tackling the issue The issue with the rpm gauge if I would have seen the scan tool reading the signal from the ecm autright close the case clock is faulty

[@kingtut5923]

very interesting , you really know a bunch about electrical

[@carljenkins5092]

Great video. Thank you. You are obviously very smart.

[@patch8462]

This video is a keeper and has been saved. The reason for me is the quick logical conclusions ;)

[@robertlamb6016]

Very informative very professional keeping comming

[@peterchambers1868]

my first time watching you....it was great...i'll be back!!!

[@OscarFlores-gl8gn]

Awesome explanation to the T. Good work

[@jorgeortega3585]

Eres muy inteligente mi hermano gracias por tu video

[@tonerotonero1375]

The car whisperer. Impressive skills.

[@alejandroespinoza3686]

He forgot the MAP sensor. The red light at the top right corner went off with the new ECU. Awesome video, thank you.

[@davidshortt1979]

Sheesh, you're INCREDIBLE dude !

[@stephenlam7677]

Great troubleshooting!

[@patrickcrosby3270]

Always learn something new from these videos. I'm not a car mechanic but on an old car like this I would be tempted to put a 5v psu for the ref line, not sure if it would work but cheaper if it did. I love a good bodge 🙂

[@W.Khairi]

Good idea