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Webex Experience Management(WxM) provides customer journey mapping, text analytics, and predictive modeling in a single point-n-click platform.
Contact center agents and supervisors get customer feedback and insight to deliver personalized experiences that drive loyalty.
Use the Webex Experience Management solution to delight your customers, whether your business is retail, banking, healthcare, or any other industry.
Cisco bundle in WxM post call survey for voice with Cisco Webex Contact Centre at no additional cost.(limited to 180 simultanesous sessions))
Use the Webex Experience Management solution to delight your customers, whether your business is retail, banking, healthcare, or any other industry.
CTI Solutions are a leading Cisco Select and Webex Contact Certified Partner - get in touch with a Contact Centre Consultant today for a no obligation chat!
Call Australia 1300 888 284 or email sales@cti.com.au