Clack WS1 Water Softener Settings

[@jacs1955]

This is a great video, thank you.

[@Pastoral_Care_Ministries]

Gary, thank you for sharing all of your knowledge it is extremely helpful for those (such as I) that are limited in knowledge in these areas. A God send for the common home owners!!

[@water_estore]

Glad it was helpful! Please share with friends and family.

[@JesusFlorez-op3gt]

Hello. I did everything you suggested to do about my brine tank filling up. After checking all the valves, regeneration, etc... after a couple of days the brine tank fills up again

[@water_estore]

Time for a service call from a professional.

[@tedhon911]

Thank you, sir! This is super helpful. I was able to inspect the Clack settings to determine capacity of my water softener (assuming the installer set it up correctly) for DIY resin replacement per your other video.

[@water_estore]

You are welcome! We have the replacement resin available here waterestore.com/products/excelclear-premium-grade-water-softener-media-1-cubic-foot

[@paragdesai7075]

Hi Gary, great video! One QQ: I have my water softener set at 2am and it has 1360GAL remaining capacity when fully regenerated. "Maximum days of regen" setting is set at 14days. I usually run to capacity of 0 in 7 days. What confuses me is: when the capacity turns 0 does it regenerate the following night at 2am or does it wait for 14th day at 2am?. I am new home owner and just trying to figure out what suits us with 2 people in it. Your info is precise and i watched your regen video too but it did not say anything about this. Thanks.

[@water_estore]

It wil regenerate when you run out of capacity or every 14 days whichever comes sooner.

[@jelly7571]

Is it ok to set the regeneration override to longer than 14 days? Would it be bad for the system if I set it to 21 or 28 days? I always have a lot of capacity remaining after 14 days.

[@water_estore]

You risk getting channeling and compromising the medi

[@craigdunn791]

Hi Gary, I've been watching your video's and finding them very helpful but have recently encountered an issue where my Clack unit is post filling all the way to the top and now when adding salt water is being displaced via the overflow. How do I set my unit back to a pre brine where it only fills for 4 hours prior to re-gen? thank you.

[@water_estore]

Are you sure that it is post brining and not that it isn't drawing out the brine during the brine cycle so the water is accumulating in the brine tank?

[@ajrollan5304]

Hello Gary How did you come up with the 9lbs of salt? Is there a calculation I need to do ? I have the 1.5 cu ft softener. Ty for your help and great tutorial.

[@water_estore]

Not sure where that came from, it's what we have always uses. 9 lbs per cubic foot.

[@girlmastergeneral]

A++ saved me a $50 service call! Thank you!

[@water_estore]

Glad to hear! Please share with friends and family.

[@JMBlackNet]

Follow several of your tutorials, good stuff. What if my clack ws1 changed a setting by itself? Mine changed from softening mode to filtering. I just reprogrammed it. Is my circuit board on the fritz?

[@water_estore]

Great question. I have never heard it this happening before. I would keep an eye on it though

[@koyotekola6916]

I followed your steps above with no problem. I measured my tank's OD at 37.25 inches. Divide by pi = 11.86 inches. Is my tank an 11 incher? My water hardness measures 180 ppm per strip test. Are the setting you provided in this video correct for these parameters?

[@water_estore]

Assuming you have no iron in your water you woudl set your hardness to 13.

[@natem2367]

Sadly i got my softener from someone else and not "Gary the water guy". Good think he does videos like this to assist his customers :)

[@water_estore]

Glad to hear it helped. Please share with friends and family.

[@ChoplChoP]

Gary my screen shows NA for hardness when I am trying to set. Can you suggest what to do? The valve is unlocked thanks to your other video.

[@water_estore]

Check the settings, it is not setup for metering. kzbin.info/www/bejne/mWfVaKSLgJ2npZY

[@jackc8120]

Would you recommend the Clack WS1 valve or Fleck 5800XTRi valve? Thank you, BTW where is your store?

[@water_estore]

Definitely the Clack WS1. We have them here waterestore.com/products/hum-deluxe-water-softener-30-000-grain

[@jackc8120]

@@water_estore do you install as well? Also is fleck 5800 a lot worse in your opinion?

[@davidparkhurst4634]

I've heard that potassium can be mixed with salt to lower the salt level. Is that a good idea and is there a good mixture to follow?

[@water_estore]

Yes, you can mix any ratio you would like form 0 to 100% and at any time switch back and forth. But keep in mind that the Potassium is only 80% as effective as sodium so you would need to compensate with the hardness settings.

[@davidparkhurst4634]

@@water_estore Thank you Gary, that's good to know. We moved into this house 4 year's ago, it has a well with a water softener, and just recently my wife was diagnosed with high blood pressure, we're both in our 60s, and neither of us had that problem before. So I'm trying to eliminate some of the salt in our diet. Also, heard that the potassium is a good addition to our diet. Again, thank you, and thank you for your time and expertise. David & Nina

[@Rotaris1]

Gary could you please explain how to determine capacity settings etc. Using 1.5 cubic foot media 10x54 tank for example thanks

[@water_estore]

This video explains how to calculate for your system and water's hardness kzbin.info/www/bejne/a5uWqIuZmMl2asU

[@Rotaris1]

@@water_estore thank-you

[@bobo495a]

Hi Gary, I have The same unit WS1 going to my settings to just hardest level is set to n/a (could not get it to change ) Reading from the manual says it’s set as a filter setting not as softener. Other setup setting display C 5 Is this unit locked? how do get it to changed back to to a softener? Any advice to get this working properly would be appreciated! Thanks for all you do your videos are great!

[@water_estore]

This KZbin video of mine shows you how to unlock kzbin.info/www/bejne/mIaWqIpobrdqn6c When you are in the second level of settings you can switch to softener. this video will help kzbin.info/www/bejne/pKGlnnhurK-erK8

[@bobo495a]

@@water_estore Thank you so much ! i was able to unlock the settings and change it from a filter to a softener (my water is much softer) and set to c 2 programming. The hardness level still does not change still set to N/A any thoughts on how to change that?

[@koyotekola6916]

Just fixed my Clack WS1 no brining problem. I replaced parts but the ultimate problem was an air leak in the brine hose. I tightened the connections real hard and it solved it; however, I want to replace both ends and hose. Where can I order these parts?

[@water_estore]

Email us and we can help you out with those parts [e-mail]

[@chris5352]

So I’m comment in hopes of figuring this out as we bought a house with a water softener in place. Maybe 5-6 years old. It has the words “call” flashing 24/7. I’ve googled all over the place and can’t even find this info in the internet. How can I erase this “call” from flashing all the time. The previous owner said the installers program this so you call them back to the house. Thank you

[@water_estore]

Previous owner is correct. press the up and down buttons together and hold down for 10 seconds to shut off. You will likely need to do this every year.

[@chris5352]

Awesome. Thank you. I just did. One other question I had and I see this is discussed vaguely in some videos of yours and others about the salt level. By the time we got around to adding more salt I was maybe 1/5 at the bottom. Maybe less. I added a 40lb bag which obviously covers the salt and the water inside. But it only raised the salt to maybe 1/4. The next month I added two 40lb and I’m closer to 1/3 now but I can’t see the water level anymore like I did when it was at 1/5th. Do I need to add water as well or does the machine know how much salt is in the container? There is a conveniently placed water spigot right at the unit so I didn’t know if that was used to ever add water.

[@Chandra806]

please provide the acceptable range of settings for each parameter. For example, Hardnes range : Min 14 max 24? like that

[@roberthaines6039]

My total regen time with a Clack WS 1 valve is 3 hrs & 30 Mins. After regen, I get dirty water in the house for about 15 - 30 mins. Can I program the valve to increase the backwash & rinse time? The backwash is set at 10 Mins & the rinse is set at 6 mins.

[@water_estore]

Yes, increase them by 50% to see if it makes a difference.

[@roberthaines6039]

@@water_estore Thanks

[@sonalalji5653]

I just had a Charger water softener installed that uses the Clack WS1 High Flow control with bypass. I noticed the brochure says there is a relay which can signal a modem or call device. I have the manual but it is very complicated. Can you tell me how to set up the relay signal and what exactly is the signal/information that it sends and to where?

[@water_estore]

Sorry but I do not know anything about the relay or how it would be used.

[@gloriamchenry3318]

where can we get a manual for this device? We wern't given one when unit was installed?

[@water_estore]

here it is cdn.shopify.com/s/files/1/0659/5447/files/Clack_WS1_Manual_Including_Drawings_and_Part_Numbers.pdf?11988583073503085745

[@3sidesofeve711]

I wish you would go into these settings a bit more or do a live stream on it. I have 2 tanks 10x52 with 2 5 button clacks. One is a filter, the other a softener. 3 people live in the house. My water measured 50ppm for hardness and no iron but the water smells.What should the settings be? and if it's set to auto like it is in this video, why is there a 14 day override set when it should be going off of the usage meter?

[@water_estore]

Great questions! The only settings you would change are the hardness and clock. The other settings are set at the factory to suit your system best. I don't change them and I recommend you don't change them either. A metered water softener like these will regenerate when it's capacity has been used up, but you still need the 14 day over ride because if you don't use up it's capacity in 14 days it still needs to regenerate then.

[@3sidesofeve711]

@@water_estore Is the hardness setting in ppm or gpg? my water test reads 50ppm for hardness and do we need to set grains capacity?

[@water_estore]

@@3sidesofeve711 settings are in grains per gallon. Divide ppm by 17 to get grains per gallon.

[@antonellesillius3788]

What do you mean by capacity remaining? What happens when it reaches 0?

[@water_estore]

How many gallons of soft water the water softener will produce before it can no longer soften your water without regenerating first.

[@ACH91332]

Hello I have a Hague 800 Iron filter using a Clack WS1. I cannot reprogram the head for the life of me. I tried resetting it and it never resets. If I hold next/down it wont do anything. Do you have any tips? Thanks!

[@water_estore]

It's probably locked. This video will show you how to unlock kzbin.info/www/bejne/mIaWqIpobrdqn6c

[@ACH91332]

Gary the Water Guy thank you. I did come across that video which helped me properly program my iron filter and troubleshoot that it is definitely the seal pack leaking that is my issue. Thanks!

[@robertmetivier3220]

i have a clack cs1 and it does not regenerate. when i press the regen button it goes to Pnd =9 in the window and does not regenerate manually. What needs to be done to fix?

[@water_estore]

I have never seen Pnd=9 show up on the display. I think you need a new circuit board waterestore.ca/search?type=product&q=clack*%20circuit*

[@MB-fk7xb]

My water softener at 45.0 capacity we have six people in our family and pets. And then for pounds it says 22.5. I’m not sure if that is incorrect.

[@water_estore]

It is incorrect. It should be 14

[@tjam4229]

I have my water softener set for auto regeneration at 21 days. I am the only person that lives in the house, so I don’t go through too much water. Is there a way to see how many days are remaining before my system is set to “auto regenerate“?

[@water_estore]

On the newer ones with the 5 buttons in 2 rows I am pretty sure you can click the next button and it will show you.

[@tjam4229]

@@water_estore , as far as I can see, it shows you "Gallons Remaining" (soft water), but I don't see where it shows "Days Remaining" (before auto-regeneration)

[@thomashicks2193]

Hi, when I push the next and down button nothing happens. I tried holding them down for 30 seconds or longer, still nothing. Any ideas?

[@water_estore]

It sounds like your valve may be locked. To unlock you just follow this procedure from the manual. To unlock press ∇, NEXT, ∆, and SET CLOCK in sequence, then press NEXT and ∇ simultaneously for 3 seconds. You may need to try it several times to get it to unlock.

[@hithisisharris]

Hi thank you for the information. I have a similar, or possible the same it appears, softening system. My water hardness is 72gpg. Yes, 72 GPG. And our TDS is 790ppm. We have extremely hard water. We have a softening system and then an RO for drinking. The RO has a TDS of 130ppm, which I assume is mainly salt from the softening. After passing softening, our water hardness drops to 0-1gpg. Which is great. But I’m a little confused because our “hardness setting” on the system is only set to 20 (not 72). So how can it be set so much lower yet properly softening the water? Also, I’m even wondering if the system is leaving TOO MUCH salt in the water as we have terrible salt residue left over and our skin feels so dry after a shower or even just rinsing our hands! Any help would be MUCH appreciated! Thank you in advance.

[@water_estore]

I suspect what is happening here is that right after it regenerates your hardness is 0-1 gpg but after a couple of days your media beads will no longer be able to soften your water and the hardness will climb back up before the water softener regenerates again. So you are getting hard water passing through your softener between every regeneration. The hardness setting tells the water softener how much capacity before you need to regenerate again. I would set that water softener to 72 and I'll bet that "salt residue" (is actually hardness) will go away.

[@hithisisharris]

Gary the Water Guy thanks so much for the reply! What you say makes sense, however, this dry feeling on the skin and residue is happening when the water reads 0 hardness... as I’m testing the water my hands become very dry and the 0 hardness water is leaving a white residue on surfaces that same day. Is there any other possible reason for this happening? Could it be our hardness is so severe that the amount of salt added is so high that it’s leaving this residue and drying our skin? Thank you again!!

[@water_estore]

Sean Harris yes, your hardness is so high that it takes a considerable amount of sodium to regenerate. Likely your tds after the softener is close to 900ppm. The residue is what is left after the h2o is gone.

[@CODCAllen61894]

After I unplugged it and plugged it back it a E1 code came up. Before I unplugged it a code CO was flashing. Any tips?

[@water_estore]

Try unplugging the power from the circuit board for a few minutes and then plugging it back in. That should reset the board.

[@billebobeatup5262]

My hardness display says NA..big deal? Also the service settings don't come up (next and down @ same time)

[@water_estore]

Your valve is programmed incorrectly. You will need to unlock it first using the info from this video kzbin.info/www/bejne/mIaWqIpobrdqn6c

[@olhesty2196]

Love your videos, very explanatory. I have a 48,000 with the same control valve, vortech resin tank, just refilled with 1.5 cuft of 10% Liquagen resin. Water hardness 356ppm/ about 21gpg. What settings do you recommend? Thank you

[@water_estore]

Glad to hear you like the videos, please share with your friends and family. Assuming you have no iron or manganese in your water I would set the hardness at 23, salt at 15 lbs and the size or capacity at 38,000.

[@SATXDONKEY]

What do you mean by “have a 48,000”. It sounds like you have the same setup as me and I just rebuilt mine with same liquagen resin. Trying to figure out correct settings

[@olhesty2196]

@@SATXDONKEY sorry, my mistake it's a 54,000. It's the capacity of one's resin tank. Mine holds 1.5 cuft of resin.

[@Shanriz5]

My water softener water pressure is very low what should I do?

[@water_estore]

Sorry to hear, check out this video kzbin.info/www/bejne/qnS0gqufiZKtpcU

[@timdecraene8680]

I have this same model and I run out of soft water all the time - How do I adjust it?

[@water_estore]

Just follow the advice in the video but be sure you know your waters hardness as you will need to know for the settings. Make sure you don't have a leaky toilet as that excess water usage will end up you using more salt. See this video kzbin.info/www/bejne/a5uWqIuZmMl2asU

[@MASTER3RDEYE]

Thank you.

[@gorchcleave5393]

Mine keeps flashing regen today. Doesn't say capacity left, like it's sister tank next to it

[@water_estore]

It muct be set to regenerate every day, while the sister tank is not.

[@johndale8614]

Just moved in house with a clack 9x48. I don’t know anything about these? My question is why don’t I have a tank on the side?

[@water_estore]

When you say tank on the side do you mean brine tank for the salt? Maybe yours is not a water softener but a back washable filter to remove sediment or chlorine from your water and not a water softener.

[@alanlevine3984]

We have a clack 1054 unit. How do I fill it up with calcite?

[@water_estore]

Did it have calcite in it before or was it used for something else?

[@alanlevine3984]

@@water_estore has calcite. Used flashlight to check level (can see it when light is held to tank) it's about 1/2 full. Was installed 2015 not serviced since.

[@water_estore]

@@alanlevine3984 I have never done a video on media replacement, but basically, you turn off the water, regen to release pressure inside, disconnect and drain tank, spin off valve. Flush out media and replace with the correct freeboard (room for the media to expand during regeneration) so it can back wash properly. I am way oversimplifying the process here. It is not something I suggest as a DIY project which is why I have not made a video on the topic.

[@alanlevine3984]

Thanks for the overview. I was just wondering about it. I'll take your advise about not being a DIY

[@seanhennessey9058]

Great work Gary! My question is why can I not find any credible sites that explain, based on my water tests, exactly all the recommended softener settings? Additionally, I use my cottage frequently some times of the year and infrequently other times of the year. Knowing the optimal regeneration time periods, based on my usage, is also a mystery. You'd think spending about $2K on something, there would be significantly more info available on the correct way to use it. I am not getting much from the vendor. I'd love to learn more. Can you help me? Thanks Gary.

[@water_estore]

This video should help you with the settings kzbin.info/www/bejne/a5uWqIuZmMl2asU. As long as it is a metered water softener it will regenerate based on your water usage.

[@danwhitman4670]

How do you determine the Hardness, Grains, and Lbs?

[@water_estore]

You need to have the water tested for hardness kzbin.info/www/bejne/qH27nXyBZrJ9b9U. The grains is typically 75% of the size of the unit and lbs of salt I typically get from the manufacturer so I can't help you with that one because it depends on what system and media you have.

[@glennr2010]

Why is my Backwash Cycle so short at less than 1 minute? The other settings seem to be correct except that my Refill seems a bit short at 3 minutes?

[@glennr2010]

Disregard

[@sltxdtran5290]

GREAT VIDEO THANKS

[@water_estore]

Glad you liked it! Please share video with friends and family.

[@Woodyjims-shack]

Thanks for this.

[@ponyxpress3]

I use water inside, yet the “water softening “ doesn’t blink. What could the issue be?

[@water_estore]

The meter isn't working. This video will help you kzbin.info/www/bejne/gqOWm6x9nq-XeZI

[@ponyxpress3]

@@water_estore Thanks. I pulled the water meter out and evidently was stuck. I recently replaced the resin. Might have gunked it up in process. But it’s working now. Tested with magnet and air it registers.

[@johnfoehl8429]

I tried your directions but when I reset it didn't revert to 12:00 am

[@water_estore]

All i can suggest is try it a second time.

[@raysmusic49]

I guess theres a lot of default settings that you don’t have to change?

[@water_estore]

Almost all of them. Typically you just adjust the hardness and set the current time and you’re done!

[@raysmusic49]

@@water_estore thank you!

[@ArchieBald38]

The video is really good, but the controller is from pre-historic era. these should all be discarded immediately, what a shame

[@water_estore]

Actually no, the controller is still the easiest to service and most reliable on the market today.

[@elsaatti]

Make no sense to me like foreign language

[@water_estore]

Sorry, I try my best to explain in as basic terms as I can think of.