Why Starbucks Is Struggling

[@mikewolf-x6t]

30 years ago, going into a starbucks was like walking into someones living room. Book on the wall, plush chairs and couches, nice lighting and carpet. Now, its a burger king

[@mistertexaz]

Yeah they got rid of the couches. Also got rid of the tables where people could work, at least I noticed that at the store I used to go to.

[@hopeseekr]

@@mistertexaz Are you serious?! Both remain in Egypt...

[@MuiKaHo]

@@hopeseekr lucky, its empty now. some stores reintroduced tables and chairs... but its a lot less. its like cut at 50% if that makes any sense.

[@mistertexaz]

@@hopeseekr oh yeah, at the store I used to go to for sure. Where there used to be a few tables, they closed off that area and I think they use it for storage. It seems like they want to reduce the furniture that allows people to stay for long, just get your drink and don’t stay too long lol..

[@ThisPageIntentionallyLeftBlank]

@@mikewolf-x6t 👏🧐

[@matthew5775]

I love how they're talking about "connection with the barista" when we literally just don't think an iced latte with oat milk is worth $9.20.

[@SanchoPanza-wg5xf]

Found the soy boy.

[@ToriZealot]

exactly, offering "a service" that nobody asked for and double the price

[@traceybennett8053]

And the baristas are nasty.... no smile no conversation and the hot drinks are never hot.

[@fareshajjar1208]

Too many dudes in dresses getting their fetish on. Very common in South Florida.

[@ashleyrodgers8791]

THANK YOU!!!!

[@SphealIcecream]

Too pricy. I’d rather support local businesses

[@John_Smith_86]

18k for daily latte @ Starbucks over a decade. That is actually a really sizable sum. Maybe not quite buy your first home amount, but almost close for a down payment in some markets

[@alexfencer34]

Exactly! I’d rather support small local coffee shops than a multibillion dollar company

[@rainerzufall9881]

I never liked the taste of beverages and edibles at Starbucks anyways. I rather pay the same or even less at a smaller bakery or café.

[@caracal9458]

@@John_Smith_86 You'd just spend it somewhere else and miss out on the enjoyment

[@kibble-net]

Not big on starbucks.... but after dunkin donuts raised the price of their iced coffee to over $4, I learned to make my own at home for about 15 cents, and five minutes of my time. Highly recommend!

[@nathanguergis]

A huge reason I was able to justify spending $5 on a coffee at Starbucks back in the day was because I'd hang out there for 90 minutes+ for a meeting or to get some work done. I was easily able to rationalize that as part of the cost. Now that the older locations are closing and the new ones feature no seating, it's just not a product for me anymore.

[@ireneswackyjournals8810]

@@nathanguergis I agree. Part of the appeal was being able to sit there for an hour or two and slow down. Whatever it was: if it was you working there, reading it just people watching. Issue is that two things are happening in the US. One: People found their items got more expensive as their business model saw more competitors and PR dips and the second one that I am noticing: Americans wanting to just be alone. Even here, you have people claiming Starbucks were too packed and loud. So in other words it can’t really go back to its original model because a percentage of the customer demographic that would have bought there now has socialized as antisocial. So it is what it is.

[@sprint7412]

The local coffee shop next to my job has a lot of setting areas. Their prices are high imo, but if customers plan on being there for an hour or two, I can understand why the food prices are like that. It's almost like renting the space.

[@jame8618]

That’s why Starbucks got run out of Europe. They couldn’t compete with cheaper higher quality drinks at family run cafes with lots of seating. People there love community and their coffee time. Starbucks was everything against most of the countries cultures

[@memonos]

1- the boycott obviously 2- overpriced 3- tastes like absolute garbage Local coffee shops are so much better than those places

[@linapesz313]

👍

[@c.greystone9825]

Agree on all 3 points. Particularly point 3, no coffee taste at all!

[@princessagatha9991]

This is entirely it for me. All three points.

[@di3486]

That coffee is undrinkable🤢

[@tjo6252]

poor guys in the video are trying to downplay the boycott. While where Im staying currently, it is already replaced by local brands. Not gonna lie it tastes better, and it's less priced.

[@AlexRocks24-7]

I used to go to Starbucks then I woke up and started supporting the local coffeeshops. Never looked back.

[@kxmode]

That's the best kind of being woke. 👍

[@catacocamping874]

So pay more nice

[@gregorypeterson9]

Yes, but I do both.

[@seokdy2434]

Sameee

[@JuMa-m9i]

When, long ago, the gods created Earth In Jove's fair image Man was shaped at birth. The beasts for lesser parts were next designed; Yet they were too remote from humankind. To fill the gap, and join the rest of Man, Th'Olympian host conceiv'd a clever plan. A beast they wrought, in semi-human figure, Filled it with vice, and called the thing a Κіkе.

[@MainUkraine]

I worked for Starbucks and realized they're not in the business of selling coffee, they sell sugar. I felt guilty when I had to pump 30 pumps of syrup into someone's drink.

[@nwatson2773]

God Damn.

[@srealone788]

30 pumps is CRAZY! I ask for half sweet so at maximum? I get like 2 maybe.

[@last_womann8344]

I worked at Starbucks and I felt terrible having to make a 12 oz hot coffee with 16 Splenda and extra cream every day for a lady. I think the worst thing I've seen was, I made two iced venti caramel macchiatos with six blonde shots each and extra caramel in each. Only one gentleman picked it up and drank both in our Cafe in under an hour. I always wonder how he is doing nowadays

[@MainUkraine]

@@last_womann8344 to be honest, 16 Splenda is probably worse than a big sugar load. Splenda is mostly sucralose and sucralose cuts the diversity of good bacteria in your gut by half. Putting 16 Splenda every day is like nuking your gut bacteria and basically asking to develop all kinds of diseases from heart disease to cancer.

[@Pnkpmpkn]

Omg, there should be a limit. That’s so dangerous.

[@jamesr1703]

Starbucks personifies corporate greed. I always go to local coffee shops.

[@joedav02]

I love local coffee shops but to be fair, you get a lot less coffee and a higher price. But I still prefer them. Just trying to be fair

[@joelink3483]

I don’t mind waiting an extra 5 -10 minute for a quality cup of coffee. Wait time isn’t the issue. A latte with a milk substitute costing $9 is the problem.

[@ronaldomike]

Once I got an iced coffee and liquid sugar is $1, insane Good thing it was a reward drink

[@Bookworm214-y3d]

Don't forget the tipping

[@johnwrees]

Exactly

[@KeithScott-d7f]

Exactly

[@starlett08]

@@Bookworm214-y3dYou don't need to tip at Starbucks

[@nickdehnel6496]

1. Over priced 2. Coffee tastes burnt 3. Most drinks are now a boat load of sugar and synthetic flavour

[@bellaggio1770]

Monkey-moka-frappucino-iced-caramel-latte with chocolate sprinkles anyone? That's a bucket of diabetes.

[@LisaAnne-n8f]

Exactly. And when you don’t cover their overpriced coffee with that crap it’s disgusting, like undrinkable.

[@deplorable2767]

Plus supporting genocide and apartheid of the Palestinians

[@pattypooru]

Let's be honest no one who wants actual coffee should go to starbucks that's not their clientele; that said it's way over priced.

[@JuliaSochnikova]

pastries and food are also overpriced crap

[@Digitalknifeparty]

I haven’t bought any Starbucks in 91 days. I saved over 614 dollars as a result.

[@tiffanylowles552]

I haven’t bought a Starbucks Hot Chocolate, coffee, mocha, gingerbread latte since 2017

[@paulbonaventura4969]

@@tiffanylowles552 Damn you can buy an Island with those savings!!!

[@tiffanylowles552]

@@paulbonaventura4969 lol 😂🤣😂. I wish not in this economy.. robbing Peter to pay Paul

[@stealthassulter]

Good you are helping human . Starbucks support genocide IDF. If you don't buy you help Humans and children.

[@laindia8140]

Hell no, cost of a grande vanilla latte is more like $6 now here in CA!

[@chrismuffin5441]

Companies will do everything but drop their prices 🙄

[@megatronreaction]

exactly 😂 where the main problem is obviously their price

[@RW-zh7kl]

I've been a Starbucks customer for a long time, but now this is getting crazy to pay $6-7 for a latte, I mean that's the price of a whole meal at some places

[@megatronreaction]

@@RW-zh7kl Switch to buying coffee grounds. I'm an engineer who needs daily caffeine intake, I just buy a pack of coffee grounds and brew it myself to be consumed without sugar. Additive sugar can cause sugar crash anyway (you will feel sleepy later) Once you get used to the real bitter taste of coffee you will realize how ridiculously sweet Starbucks coffee.

[@CarolinaGarcia-ih3mr]

I don't care about my connection with the barista I care about my wallet

[@bryangomez2876]

As a barista, I absolutely agree with this😂

[@flammableorange70]

As a wallet I absolutely appreciate this

[@xo2stepbabiiox]

LITERALLY WHAT I WAS GOING TO COMMENT LIKE BISH WHAT

[@YallaMiami]

Apple would be disappointed from your comment, because that’s what they keep asking us to do, make a connection with our customers 😅

[@Tryp-j9d]

You’re a FAILURE if you KNOW what a barista IS!!

[@kyla738]

The boycott worked because it showed ppl that you don’t have to buy expensive coffee from Starbucks and made Starbucks uncool

[@RedWhiteNBlade]

Exactly!!

[@stefan2796]

And this boycott will last forever. We owe that (imo) to the Palestinians living in Gaza and West Bank.

[@afifikhwan6403]

I'm glad many people around the world joined the boycott. People can explore other brands coffee and they can find something way better than Starbucks

[@marwanak10]

@@stefan2796 if you're in the US, you owe it to yourself to free the nation from companies and Iobbies with foreign interests first

[@nexusnexus9221]

​@marwanak10 that's on my list. It's coming too.

[@MidwesternVoice]

When you see the new CEO is getting a $113 million package, you get an idea just how overpriced their products are.

[@jpcreativeimagery]

don't forget he's going to 'supecommute' from California on the company jet, 3 days a week LOL

[@anacorreia8058]

The reason Starbucks is struggling is because they do what BlackRock/Vanguard want, due to ESG scores. They want funding, even if it means doing what customers don’t want

[@AmirKhan-yv8jm]

They are also supporting 🇮🇱 Israel war crimes!

[@lynhru6854]

America has ridiculous income inquality when one CEO can work for one year then he can retire and feeds his family of 4 people for next 100 years.

[@hujiosnurgio2940]

normal people have a problem with these numbers. But it is almost nothing in the context of these companies. Their turnover was 36 billion so the CEO pay is 0.02% of the turnover.

[@Karollavine]

Starbucks is so expensive especially for our generation who is so poor

[@amanda.c.ice.]

I worked at Starbucks for 2 years. The reason it would take us so long to make drinks is that Starbucks would keep coming out with new, intricate drinks every other week and we would have to remember how to make a million different drink combos, each with 8+ ingredients. It was ridiculous!!! Pair that with staff shortages and it was awful to keep up with all the incoming mobile orders and drive through orders at one time.

[@kellygoodman6167]

Facts

[@kwokmingng4548]

totally understand

[@jamescash887]

I took second job at Starbucks for awhile and couldn’t keep up with the orders

[@torsten6777]

Why don’t they have a machine mixing the drinks

[@sharontisherman7619]

I respect you. One day and I would hace a nervous breakdown!❤

[@cesarher315]

Unlimited growth is not sustainable. Shareholders thirst for profits are killing businesses

[@dinglshingle]

maybe starbucks can segue into AI, ask daddy elon for some directions. imagine the share price soaring /s

[@devilselbow]

@@doodoostoo90 Has Ford or Coca-cola lost their identity?

[@terminatedtag930]

​@@devilselbowcoke no but Ford? Absolutely!

[@devilselbow]

@@terminatedtag930 How so? They're a car manufacturer who still makes cars.

[@cashflow68]

@@cesarher315 I’ve sold 200 shares of SBUX a few weeks ago which I bought in 2019. I’ve made money and looking to sell the rest if I see better value on other companies

[@BasicallyMindy]

Going to Starbucks used to be fun. Pre-Covid it was “hey wanna go to Starbucks and chat for a few hours” now they started taking out seating, it’s loud and everyone is in a hurry. It’s not fun anymore.

[@Lutongnabahay808]

Bingo! Before Covid times, Starbucks was a place where people could go get coffee and lounge around and hangout. I did this a lot while going to nursing school. Since Covid, the Starbucks places that I’ve gone back for an occaisonal coffee drink, they took away a lot of the tables, seating areas and turned it into a “mini-drive thru” for people to just grab their coffee and other drinks go. But that’s not what made Starbucks popular to go too.

[@checolate9680]

Yes, they close coffee shop randomly.

[@Hola-ro6yv]

Starbucks was never “fun”. What have you been smoking?

[@Hola-ro6yv]

Only bums and degenerates hang out at Starbucks

[@Lutongnabahay808]

@@Hola-ro6yv sorry to burst your bubble, but I enjoyed going to Starbucks before because I can’t really focus on doing my nursing work at home. I was able to focus: get my readings done, reports and review for exams. My classmates would come to and we would do a group study there. Sorry your experience with Starbucks wasn’t that “good” but for me, I liked it, and there is nothing wrong with that.

[@reideen-werejusttalking.5568]

These corporations don't understand that we just cannot pay that much for coffee. It's not hard to understand. Our wages are low, their growth is even lower so don't expect us to spend money on anything that's not an absolute necessity. Corporation greed really has no boundaries.

[@user-l76qfm]

“Not able to communicate the value that we provide”. CEO verbiage for we charge too much for an inferior product compared to what local coffee shops offer.

[@pinballrobbie]

If there's value, they have kept it well hidden.

[@huntersmith674]

My reaction was, “then why are you still the CEO!?” 🤷🏾‍♂️

[@marlonbonilla2300]

Im HOWLIN! 😂😂😂😂😂

[@Ms9mmBeretta]

Bingo. "We charge too much for an inferior product and everybody is figuring it out."

[@aiai-j7i]

Corporate double-speak is scary!!

[@joshuafess4295]

I think people are waking up to realize big “ corporations” have really destroyed American small business, don’t really care about customers or employees, peddle their “values” as part of the sales and company culture, and have gotten so far out of touch with pricing and reality everyone is sick of it.

[@iiiiiiiiiiiiililiiiiio]

the TIMING of this video dropped during the EFFECTIVE boycott. Palestine Forever.

[@joshuafess4295]

@@iiiiiiiiiiiiililiiiiio and would you not agree some of the points mentioned are still not valid?

[@thisisrob8750]

@@iiiiiiiiiiiiililiiiiio God bless Israel.

[@CL-fg5ne]

@@joshuafess4295 If people had woken up to that, every major corporation would be struggling along the same lines as Starbucks

[@ireneswackyjournals8810]

@@joshuafess4295 to be fair though, Americans were loosing third places and we were not a culture of coffee shops. That’s where Starbucks was able to grow. That thing Europeans have where they bugs coffee or a tea and sit down outside and people watch for hours… nope Americans can’t do that or we die of a coronary due to stress from all the thirty activities we have to do at once. And we are losing even the ability of wanting to spend time with other humans. Case in point Americans now want to have their hair cut while people are silent. So no, Starbucks didn’t cause mom and pops to disappear. That was Starbucks. We didn’t produce mom and pops cafe shops because we didn’t think Americans liked that slow down culture.

[@nicole_a_11]

Starbucks is crap. Make coffee at home, it tastes better, it's healthier, and costs next to nothing in comparison.

[@SeethingSimp]

It doesn't taste better at home considering most people have a $50 coffee maker.

[@ryannahodil8971]

@@SeethingSimpStarbucks coffee is disgusting!! It’s nothing but milk and sugar! It’s overpriced as well!

[@hyland.dutchkills]

@@SeethingSimp Even a $17 drip coffee maker is good enough, so long as the ground blend is right. If it doesn't taste better, then research on how to make the recipes. There are syrups, certain sugars, liquid sugars, milks, creams, spices that can make the difference in taste. It really costs Starbucks less than $0.59 cents to make any drink, (and you can too!) and they resell it for $6 to $9.

[@Criminal.Lawyer.2024]

@@SeethingSimp Taste is subjective...especially considering that most people don't drink coffee black.

[@Walker956]

coffee isn't healthy. but sure making coffee at home is less unhealthy. otherwise you are correct sir.

[@greenteay2k]

Gave up starbucks when they expire my stars when I don't go often ... Thanks for that move! I have saved so much.

[@sharpiemini100]

The way this video downplays the Boycott really undermines the credibility of this journalism. You have literal signs and protests telling people NOT to go to Starbucks and you really want us to believe that the major problem is price and wait time??

[@duckiemomo7511]

This is the comment I was looking for! We are standing in solidarity with Palestine and many people have started supporting local small businesses or making it at home! It feels like they are tryna hide it.

[@sraza6072]

They think that by calling Palestine Genocide a conflict, they can ignore the hurt and people’s way of getting back at them by boycotting.

[@primeracalidad8320]

Kosher seems to be selling quite well. ?

[@FireKnight96]

🎯

[@marquicej4503]

Literally what I was thinking.

[@SkoobyShnacks]

No one wants to spend $10 on coffee and then get bugged to ask for a tip just because they pour coffee and hand you a cup….not worth it. I can make my own, and better, thanks

[@malovina]

Yiu can always get a cheaper coffee there. Tip is optional. I don't tip if I don't feel like it.

[@Imani_Aaliyah__]

@@malovinaI’d rather invest in a Keurig and make a free cup of coffee every week day and then splurge at Starbucks every now and then.

[@daniel-espinoza-roa]

​@@malovinaStill annoying that they ask.

[@pheepheee]

Fr just pay your employees better

[@rexstylus]

it’s not just pour and hand you the drink, they are also forced to have conversations with you… so tipping these guys is essential, it’s the expensive coffee that takes away the tips that these guys deserve. You’re supporting the company over the hardworking baristas.

[@christianang1293]

By cutting back my starbucks expenses gives more money for my groceries.

[@SecretAsian84]

Gorcery prices are going up now

[@judiesuh6858]

Exactly true.. I make my own hand drip coffee with best coffee beans I love

[@Butte_r]

@@SecretAsian84most of those price increases are happening in billionaire corporate grocery chains (Walmart, Albertsons, Kroger, Target etc.)

[@70newlife]

😂😂

[@chits23]

True that

[@ReneeOfTheFae]

As a 9+ year barista, I can tell you right now that Starbucks is long past it's Golden Era. I drank the Kool-Aid for the first couple years I worked there. Then, Howard left. Then the Philly incident happened (where the racist manager called the cops on two black men waiting for their friend before they were going to order and hang out at the store), so, Howard came back to try to fix that mess. Then he left again, and ever after, we've had CEOs that have been dismantling the "Third Place" feeling Howard worked so hard to curate. Then, "partners" decided they'd had enough and starting unionizing (good for them! We definitely get treated differently than corporate would have the general public believe...) Now, we are literally just fast food with upper management micro-managing and breathing down store managers' (and below) necks to decrease our drive-through times and upsell to increase the "ticket totals," but still "connecting with customers" all while they reduce the amount of hours our managers are allowed to staff in each store, effectively making every store insanely understaffed at Peak Times but overstaffed in the quiet dayparts. If managers and shifts were allowed to make staffing calls like they were once trusted to do, Starbucks would see better profits, more connections, and quicker turnaround times, but all they focus on are the algorithms that get applied blindly across the board. It might make sense for your in-state/in-Seattle stores, Corporate, but it doesn't work for stores who know their areas, local goings-on, and business patterns better than your algorithms. TD;DR: Starbucks trusts their algorithms more than their employees, and only care about drive-through times and per-ticket income.

[@ReneeOfTheFae]

I'd like to add that there is absolutely a culture of "If someone mentions Unions to you, don't trust it. Do your research - here's the website Starbucks put together for you to understand the pros and cons of unionizing." Total union busting, and don't you dare talk about it where management can hear you! It's actually kind of scary...definitely sad.

[@ninavvillianns456]

Haven’t been there since October 7 2023. I lost weight and have been sleeping so much better and my wallet is richer.

[@stevenkrupka3670]

Yeah I bet cuz the sugar drinks were spiking your Insulin levels turning you into a load! Great job leaving the place , best wishes.

[@Misstiaa]

👏🏽👏🏽👏🏽

[@saadymalik]

free palestine ✊

[@afaithleary]

Same!

[@rayanneahmad6433]

🎉🎉

[@knitronics]

The thing that felt like the biggest backhand was while they were raising prices a couple of years ago, they were also quietly gutting their rewards programs to the point that they basically made it impossible for you to earn free items. They halved the value of their rewards points and set it to where they expire faster than you can earn them, so it took the incentive away to be a regular customer.

[@iamieeesha9619]

So true! I’m happy I’m not the only one who noticed this

[@makoaquest7756]

💯

[@jazminhiggins888]

And adding more ice than ever

[@meghan9436]

Points shouldn't be allowed to expire unless they plan on doing away with the loyalty program all together. Some places already have rules about expiring gift cards. Expiring gift cards used to be way more common years ago.

[@Iquey]

​Points generally "expire" a year after they are issued because it's a form of promotional credit and not based on "real" money. It's a redeem it or lose it system. HOWEVER, I think Starbucks became an especially greedy outlier and their points expire maybe 90 days after being issued? So they only reward the hyper-loyal customers like daily and semi-daily drinkers. .​@@meghan9436

[@machembe]

News networks acting like people not wanting to pay $8 for an extremely mid cup of coffee during a cost of living crisis is some big mystery SMH. - exactly

[@RupertLaLageIV]

"On the rain-wept sidewalk, remembering the time when coffee with a friend was still a dime..." (SOLD AMERICAN, by Kinky Friedman.)

[@halkon4412]

If price was the issue, they would simply lower prices. If they’re not doing that, it means something more complicated is going on.

[@beyondthedetails]

@@halkon4412 lmfao. It's definitely a price issue. I make a little over 200K annually and would not pay ~$10 for a cup of average coffee.

[@DJ-co8qn]

Go figure, lol

[@halkon4412]

@@beyondthedetails Then you were never a Starbuck’s customer in the first place. Why would someone who never buys Starbuck’s continuing to not buy Starbuck’s have anything to do with the declining profits of Starbuck’s? People have always complained about the price, but it’s never impacted sales for a variety of reasons. Not the least of which being they have options at several different price ranges, all the way down to $2.

[@selenacasper5691]

They're not mentioning the boycott because of Gaza?

[@mbreeze2203]

I made a coffee at home and my sibling said it tastes like Starbucks I told her ya, cuz it's mostly sugar and cream 😂😂

[@demisx]

Starbucks supports Gaza terrorists?

[@Foreverforests]

Or the Union Busting

[@ikemya]

It’s funny that the reporter said that the boycott only cause a small dent! It’s the biggest factor of why Starbucks is losing. Free Palestine 🇵🇸

[@patfinch9907]

Absolutely, because Starbucks literally lost the entire Middle East North African (MENA) market. Starbucks locations across the region from Morocco 🇲🇦 to Kuwait 🇰🇼 have Closed down, because of Ex-CEO Howard Schulz’s own Personal feelings on Israel 🇮🇱 Palestine 🇵🇸 got in the way and hurt the business.

[@lasurfette7830]

Yep. This is why businesses would be wise to stay out of politics.

[@raquelfantoni2812]

@@lasurfette7830I thought they’ve not made any position statement? IE, stayed out of it?

[@sereneabukhdair8266]

@@raquelfantoni2812they sued their union for posting a statement in solidarity with Palestinians

[@johnnykotletti4614]

@@sereneabukhdair8266 So they tried to stay out of politics ? Funny how trying not to align themself with litteral terrorists is now somehow bad.

[@ThePolaris87]

The one thing consumers REALLY WANT: Lower prices. The one thing Starbucks DOES NOT WANT: Lower prices 🤷‍♂

[@jaymartinez908]

I think the executives and top managers are delusional for wanting to keep such high prices. Most people are waking up and getting tired of pampering these people and getting tired of supporting their ridiculous lavish lifestyle and high wages

[@fark69]

You know they've lost the plot when they think people would spend $9 on a coffee if it was quick. $1 coffee at a gas station is quick. People are willing to wait in line for hours for food and experiences they think are worth it. Starbucks isn't worth it, period

[@awzsdrcfgybhjimklp]

It's the price that's the problem. That is the reason I nope out of a mobile order once I get to the checkout and the price is revealed.

[@JohnSmith-wg3pl]

No chance. They need to pay CEO $100 mil.

[@randomthings9555]

They forgot to mention all the boycott that's going on in the Middle East of Starbucks thousands of stores have to close down

[@lightholder1772]

They did not forget, they chose to ignore it, even though CEO pointed it as the reason.

[@kemalshand2082]

​@aamirecan I've seen the same type of comments on Reddit threads as well for Starbucks and McDonalds. Lots of anecdotes saying it's too expensive and the quality isn't worth it. Both those issues have been true for at least 5 years probably even longer yet the dip is happening THIS year after the boycotts. The boycotts ARE working but finance news would prefer to explain it as cost related because companies are able to control that without making a political statement. And anyone with eyes can see the difference. There's a Starbucks in a mall near me and another coffee shop right next door. There's maybe two people sitting in a Starbucks and the coffee shop next door has a line of people willing to wait.

[@619medications]

They’re trying to hide this

[@antwanjones6048]

Why are they boycotting?

[@randomthings9555]

@@antwanjones6048 because Starbucks is a big supporter of Israel Army and Israeli settlers occupation Palestinian land

[@thequietinside3201]

The problem for me is how inconsistently the drinks are made across locations & individual employees within a store. If I'm paying $7 for a drink, I want it made with care and attention to detail. I'm so tired of asking for drinks to be remade; it's uncomfortable for me and really dampers the experience. Some baristas get really annoyed too. I don't want fast, I want it made right.

[@sdrealtor777]

There is no cup of coffee worth 7 dollars and up. Mostly foam in a paper cup. We have stopped being fools!

[@MHolt-t6y]

I doubt that.

[@KS-vm6wf]

I never started.

[@ellienorxrigby]

Lukewarm too.

[@LaSombraa]

I can buy an entire bottle of Folgers or Maxwell for $7 at the grocery store and make like 30+ cups of coffee LOL

[@Tolpuddle581]

@@LaSombraa Starbucks may well start with coffee beans but by the time it lands on the counter it's something else entirely. Folgers and Maxwell is disgusting from the start i it's nasty bitter brown liquid thats why it's cheap

[@troxistmajin8740]

Starbucks: "Our drinks are overpriced and American wages have not kept up with inflation and struggle to pay for basic needs such as housing, groceries, and healthcare.... why are our stores struggling?!"

[@jugo1944]

This seems exactly correct

[@fynkozari9271]

I will never ever ever ever understand this obsession of coffee in the first place.

[@jugo1944]

@@fynkozari9271 I would add that Starbucks are also not pleasant places to be inside

[@WhoDissGuy]

Exactly. As long as wages for average Americans are stagnant, luxury purchases will increasingly struggle. All these companies that have bled their workers dry are all wondering why people aren’t spending as much. Hmmm

[@malovina]

Well $9 for a drink is exactly because you are also now obligated to pay for tip even when service is ok at best

[@internetbeef]

Don’t forget the boycott. They wanna gloss over that like it’s not a pressing issue 🤣

[@CaafiTiens]

Their excuses are the price and waiting long hours The fact is the boycott 5:21

[@ahmedkokoloop5773]

Exactly

[@sanjidaalam1897]

Also they glossed over how eliat an Israeli weapons company is trying to help them. Literally will never buy Starbucks 🤮

[@joeblack3878]

Boycott schmoycott… Their coffee is just straight trash homie

[@malainineebnou7586]

the video tried to donwplay the effects of the boycott when the very charts they showed clearly demonstrate how Starbucks’ sales tanked right after the boycott began. They also ignored the Middle Eastern market from their video although that is a market where Starbucks had significant losses due to the boycott. The boycott is what started this chain reaction.

[@carlenekingery8860]

The worst thing they implemented was the ordering of drinks on an app. I just waited 17 minutes in the lobby of a Starbucks because someone ordered 13 drinks online and one barista was handling the making of them. She kept calling for, “Anika” who wasn’t even at the Starbucks yet. All of the in-store customers were standing around waiting for their drinks because no one else was making drinks for in-store customers. How ridiculous.

[@Nachoeverywhere_]

We are boycotting Starbucks, that’s why. #boycottStarbucks

[@ALI-qp3mi]

💯

[@allowednow]

Yes we do 🎉

[@jayp3477]

Oh please. It had nothing to do with not putting effing Merry Christmas on their coffee cups.

[@imthatguypal_]

@@jayp3477its not about Christmas, its about Israel-Palestine feud.

[@jhonshephard921]

I support boycotting but BDS does not have Starbucks on their list. They are still a bad company in terms of how they treat workers but make sure you take the boycott targets from the real BDS list and don't target companies when no Palestinian leadership is telling you to. BDS has posted multiple wins, your personal boycott can't.

[@TheZakk28]

Honestly, we would go to Starbucks 2-3x a week for years. The boycott opened my eyes and haven’t been back since November. Bought a coffee machine and enjoying cheap drinks at home since. Thank you Shultz & crew 😎

[@LostZee]

same!!

[@bouchrayounes3033]

Same

[@daynabrandt782]

Same!

[@demisx]

Great. 👍🏻

[@sleeplessarcher]

i wanna yell at the CEO and say, “Please don’t focus on making the process quicker, that’ll just lead to sloppiness and employee exhaustion. We just hate the prices!”

[@sofiaalonzo807]

True

[@ML-te6qv]

their new ice not that great

[@thecrazymuzician1]

I know right. Apparently they are trying to make it seem like it is the employees fault that they are not doing well and telling them to work faster, when in reality it’s the people in corporate jacking up the prices who are the real problem.

[@telluwide5553]

Their whole business model needs a makeover..Get back to what they were in the 99s...simple...

[@ML-te6qv]

@telluwide5553 too many weird drinks, it doesn't even look like coffee shop anymore lol

[@jasonrockefeller3904]

My husband took me to a Starbucks and we waited 32 minutes for a coffee in 2018. I've never gone back to any Starbucks ever.

[@davidperrii]

I havent had Starbucks in over a year because of the boycott and that led me to explore my city and find mom and pop coffee shops and boy...best decision ever! I saw how much Starbucks was getting away with in terms of quality and for. higher price!

[@Ms9mmBeretta]

YESSSSS, they WERE getting away with a lot, that's a GREAT way to put it. The jig Is up. Hope they enjoyed it while it lasted. Now customers realize how much Starbucks was getting over on them. You are absolutely right.

[@malovina]

Wish you would also invest into middle east education vs following the sheep on the boycott. Or at least visit freedom loving Gaza. There is a lot of opportunity to practice your voice there. So much freedoms in US and so little invested in learning history or even applying yourself.

[@najiashoukat9622]

People are boycotting Starbucks, unless you address those concerns, you’re not getting a big share of your market back.

[@toxikavenger9088]

The issue with Starbucks is corporate has completely killed the customer experience while also price gouging people. Its not a good look when people have to wait an exorbitant amount of time to get their coffee in the morning due to staffing issues while also charging more for that experience. People are just going to go elsewhere

[@Stevescafidi-km3td]

Yes they are going home!

[@maaanuervin]

@@Stevescafidi-km3tdexactly and when I do go out they're local shops or regional/smaller coffee chains like Scooter's. It turns out too the flavor is better elsewhere.

[@skyhigh9474]

They have mobile orders, drive through and in store. The ppl working there are too busy,

[@toxikavenger9088]

@@skyhigh9474 Corporate is perfectly willing to staff drive thru stores with 3 people for a majority of the day. I'm sure that goes well when people are due for breaks

[@fishingthesky123]

Make your coffee at home….way more convenient and cost effective.

[@antondelli-bovi3668]

1. Independent coffee shops are thriving because the coffee is much better. 2. Overpriced 3. Single use plastic 4. Coffee quality is terrible 5. People don’t agree with their political views 6. The list goes on 7. Good bye Starbucks I will never buy or support them.

[@demisx]

Me too 👍🏻

[@andressosa1504]

1. Over priced 2. Over priced 3. Over priced 4. Always misspelling names on the cups

[@haroldk724]

misspelling on cups, is to make you forget how much you just paid for Sugar Water

[@andressosa1504]

@@haroldk724 💯😂

[@XimengZi]

I suppose misspelling is a well planned trick. I used to go there just to collect all the wrong ways how they spell the name :) (I got around 20 in several different countries). Besides that… their coffee is just a burnt liquid sh*t.

[@haroldk724]

@@XimengZi 100% agreed , on all this statment....and talking about collecting the cups ha friend that did that

[@xtinalucille]

When I worked there I would miss spelled names on purpose because people are so rude about it. I was tired of people yelling over a damn name. So I retaliated by doing it on purpose.

[@playhousesound]

I used to buy Starbucks coffee everyday, I checked my annual expenses and I noticed that I'm spending more than 3k€ every year (6 to 9€ everyday) on just sugary unhealthy coffee. Since then I bought a Nespresso machine, I have fresh healthy (almost) free coffee everyday and made me save insane amount of money.

[@BarbaraGreen-db1hd]

we love our Nespresso machine😍

[@SanchoPanza-wg5xf]

News flash: pod coffee is still extravagant. You could save a ton more by buying a bag of coffee and brewing it yourself. My homebrew French-pressed whole-bean coffee costs merely $0.15 a cup, Canadian!

[@JP-ht5vgh]

@@SanchoPanza-wg5xfare all nespresso machines for pod coffee?

[@JP-ht5vgh]

@@SanchoPanza-wg5xfgood old MrCoffee works wonders for good coffee and ur pocket 😅

[@SanchoPanza-wg5xf]

@@JP-ht5vgh Yes, to my knowledge.

[@zbzz5815]

I think it’s two things; boycott and the fact that people are no longer willing to pay high price for coffee that doesn’t taste good.

[@sofiaalonzo807]

True last Week I ordered a cup of coffee from Starbucks and it tasted old. I was so disappointed. I didn’t have time to return to Starbucks since I was on my way to work.

[@Tthtom]

Who boycotted ?

[@TheHadeelLife]

People are boycotting because it’s supporting gen*cide

[@chairforceoneYT]

I don't buy starbucks in solidarity with islamists lmao, I don't buy starbucks because it's overpriced. Don't take credit for something you didn't do.

[@malovina]

Boycott is stupid. It's affecting people's livelihood who have nothing to do wirh rhe conflict. Go protest in the country you are supporting. Prices go up everywhere because of wars, cost of gas is up, etc. You can't expect that companies will be non profits to keep cost what it was 2 years ago when their own cost on ingredients, gas, transportation, shipping etc has gone up by 30-40%. It's a business and not a charity. They have employees who they are also obligated to pay money to.

[@spongebobby188]

Why is it failing...the first barista's lack of customer service skills tells you all you need to know.

[@belinda1105]

In my case, I bought a cappuccino machine that makes AMAZING coffee and never looked back. If I want an occasional coffee from a shop, I go to a small local coffee shop

[@bonnieparkertheoutlaw7353]

Yeah I’m planning on asking for an Amazon gift cards for my birthday so I can get one of those cappuccino machines. Hopefully it’s worth it. 🤞🤞🤞

[@dazlederose]

Me too. Great investment. Have not been back to Starbucks since buying it. Worth the price.

[@noellecannon1411]

Same here I love my Nespresso! I also go to local coffee shops or Dunkin

[@przemyslawskoczylas5183]

Also their coffee isn't even close to what you can make at home (and make it the way You like it)

[@Michael-pg7rv]

You only need to make like 30-40 cups of coffee with those machines for it to pay off what it would cost to go to starbucks. It will save you time and money in like a month or two.

[@philiptuths3747]

Out Starbucks was recently “remodeled.” Comfortable seating and a community Art Wall were removed replaced by an expanded “to go” area. They no longer want you to sit and enjoy a conversation with a friend or work on a laptop. Get your coffee and go.

[@phyllissnook]

Exactly!

[@armondlevinia9221]

Ditto!!! I resent their new attitude of pay and get out.

[@nwatson2773]

@@armondlevinia9221 Go to 7-11 or Dunkin or Dutch Bros

[@moandjamiethomas4135]

My local one was remodeled as well and now it just feels like an airport counter. I will not go back at all. We used to have a group meet there weekly, we found another place. If the stores are remodeled to where they don't want customers in them, I will oblige them and not go.

[@bmloveofficial]

That’s truly sad. It takes away the experience and experience to me at least is the biggest part of where I will spend my hard earned money. I like that some Dunkin stores still have tables to sit at which to me encourages community and conversation but the truly best places are the mom and pop shops; the ones under the radar end up having the best ambiance and great coffee 😊

[@danielcaceres9971]

People got tired of spending money on an overrated and OVERPRICED coffee? Shocking

[@judiesuh6858]

👍 true...

[@trippy325]

When I go to a "coffee shop" I expect the coffee to taste good. Starbucks started to fail once they hired non coffee drinkers. They let the coffee brewers burn the coffee for hours and still serve it. They never calibrate the espresso machines.AND they purposefully understaff for profits so you wait longer for the burnt horrible tasting coffee.

[@teebee85]

Used to love Starbucks, haven’t been there in months. Been going to local shops, way better coffee and they know me personally. As soon as I walk In they’re making my drink

[@randerthall]

SB was like that in the 2010s. All the barristas knew me and as soon as I entered, they started making my drink. Fast forward today and its BK. Kids all over the place, long lines, watery drinks, high prices and barristas didnt know regulars. SB is just not the same.

[@RichardJayJr-vz8ev]

Same with me. I am a coffee “nut” and care a lot about quality. I go elsewhere. I maintain this should have been expected when choosing a SODA (Pepsi) jerk in charge. He has no passion for coffee.

[@lexiefate6815]

Local shops also give a more welcoming and cozy vibe where you can sit and hang out in.

[@carknower]

But I don’t like the same drink every time ?

[@seokdy2434]

Started boycotting in October 2023 and now I much prefer supporting local coffee shops instead and the drinks and vibes are just better

[@61CatLady14]

I think the boycott has some effect. I've been boycotting Starbucks and McDonald's, it's hard because they're everywhere. I went to Dutch Brothers and go out of my way to go to other non Starbucks shops. Besides, do I really need the coffee?

[@irisxfleur]

Same, I think these experts really don’t understand just how many people are willing to give up mid coffee if it means supporting 🍉. They are grossly underrating the boycott.

[@Fellowtellurian]

Starbucks will never get my money again.

[@amelksaibati7280]

Boycott Starbucks 🍉🍉🍉

[@hamedismaeal1288]

Me too 🍉

[@ladyoftheflowers44]

I pay $10 for a latte and croissant at my local coffee shop that supports their workers union and actually pays them decently

[@taras.3745]

Same!

[@rebeccalaff853]

Lol it's hilarious that you actually think small businesses work with unions!

[@Jay-g4c5j]

For months i had my patience for starbucks when muslims all over the world were advocating for a boycott against this pathetic company. I go there daily and sometimes i order more than 1 drink . But their staffs are simply too unfriendly mean lazy . With that arrogant attitude . now i am boycotting them too

[@Max-bi8fn]

Burnt expensive coffee that has a wait time and a tip service before you even have gotten your drink means you won’t be taking a cent from me

[@mikehawk5466]

I stopped going. I haven’t been there in almost 2 years. I’m tired of being asked to tip 25% to someone working the drive through.

[@greenmonk941991]

That’s actually huge for people like who are getting alward quick. So even them asking for a tip makes me just not want to go.

[@mandypdx]

Order with the app

[@jrt818]

I understand if it was a credit card tip the corporation was taking almost all of it.

[@iiiiiiiiiiiiililiiiiio]

the TIMING of this video dropped during the EFFECTIVE boycott. Palestine Forever.

[@raquelfantoni2812]

@@mandypdxI avoid store apps because I don’t want them tracking and selling my data. That’s why the push for the app, it’s for your data which they can leverage financially.

[@Love-Henry]

I stopped buying Starbucks a few years ago when I realized my drink was made from flavored syrups. Even hot chocolate was made from chocolate flavored syrup. Then I started making hot chocolate at home using real organic cocoa powder. I no longer think of Starbucks as classy; I think of it as "unhealthy".

[@92stefan1]

I agree, I look at starbucks as another fast food restaurant. It isn't a relaxed coffee shop. It is a fast food chain.

[@squidbanana9514]

The mocha “syrup” is made fresh everyday from mocha powder, and it expires every 24 hours. Then it is made fresh again. Just about everything else is just premade syrup, tho. And god only knows what all is in the mocha powder.

[@tijuanataxi]

Too expensive for a cup of coffee. Not worth the price.

[@malav_patel]

Makes sense…A small cookie and small coffee costed me $9.87 the other day. Thats more than a veggie bowl at chipotle for $9.75

[@squibbelsmcjohnson]

😂😂😂😂yet you paid...why??

[@anothername2730]

@@squibbelsmcjohnsonthe right to complain on social media that week

[@afanatee]

@@squibbelsmcjohnsontoo late at that point lol. Social etiquette I guess

[@ronaldomike]

Wow

[@ktbmk]

@@squibbelsmcjohnson they already ordered it, you think people can just cancel something already made?

[@osamajavaid4805]

“Boycott doesn’t make enormous impact on Starbucks revenues” meanwhile the entire news is about Starbucks struggle and decline lol.

[@MarcellousThomas-nt9yo]

😂😂😂 facts

[@pembebulut2781]

@@MarcellousThomas-nt9yo Starbucks is worldwide. Do you think people in Malesia would go drink that stuff anymore, while it's supporting GNCD? Many people stopped drinking that coffee in Turkiye. That brand does not exist only in US

[@Michigans_Natural_Living]

@@pembebulut2781Simply put.They lost the original famous shine and that cool glow effect! The environment ultimately became cheapened (remove real furniture) along with the quality of the products (no real ingredients, mostly sugar and fake milk foam etc etc), comparable to burger king and krispy kreme lol..like everyone’s saying in the comments. They got 𝓰𝓻𝓮𝓮𝓭𝔂 at the end of the day!

[@ryanpriye1402]

The boycott and the decline of the company don’t even align but sure it’s the boycott that impacted the sales lmao

[@pembebulut2781]

@@ryanpriye1402 I myself stopped buying. I got a $39 coffee machine. I make my white mocha with real high quality white chocolate & farm milk in the morning. My coffee tastes better than anything out there:)

[@taschasciarone4415]

Boycotts work. We have been boycotting Starbucks in our millions.

[@irisvillarino4589]

I feel like they say that so people feel discouraged and stop 🤔 or also to try stop further boycotts in the future

[@hujiosnurgio2940]

the Starbucks boycott because of Israel is really delusional. In Israel there is not even a single Starbucks store or any other financial connection other than Jews being in high positions and/or holding shares in the company. Even in the official BDS movement that is boycotting Israel there is no call for Starbucks. this is pure social media madness that not a single person taking part in this boycott can really explain.

[@Mia-gp6hz]

For someone like me who didn’t knew anything about coffee taste through the boycott I opted for trying out other coffee shops and realised their coffee tastes so much better than Starbucks is lower in sugar and cheaper so no even if they change their political position I will not buy their coffee anymore.

[@troxistmajin8740]

Starbucks is struggling because we now live in a world where we have to really consider where our money is going: saving enough money to put a roof over our head next month, or getting a caffeine hit/sugar high that lasts only 4 hours

[@nwatson2773]

Plus it's a sh!tty company

[@theblondeone8426]

Exactly. I was going everyday until my groceries were something to worry about covering - I remember a couple times i ran ojt of money and had to put groceries back!

[@iangreer4585]

@@nwatson2773Exactly why I say even if it can bounce back, it shouldn’t. At least, not with the lack of morality going on there.

[@malovina]

Yes that too. And also, if you get a basic drip coffee, it's cheaper than the rest of the "the works" coffees

[@rolback5055]

So the Biden Harris record inflation is the cause.

[@AAA34FL448]

I work for Starbucks. They want us to get stuff out the door in under 40 seconds. We have no time to communicate with customers, which is important. We pass out large free cups of water all day to everyone including non paying people while charging customers .70 for alternative milk and extra shots of syrup. Its a shame because it could be a great company but its a corporation looking to gain every dime they can and not looking out for customer interest

[@ElectroMotoko]

Its a real shame people don't listed to the people who actually work there. You are so right, its changed a lot in the past 15 years or so.

[@storm2945]

I just quit Starbucks on July 21, 2024, after working there since October 7, 2021. It was the best decision I ever made. I found a job with better pay, more hours, and the same benefits. I no longer get cut during mid-shifts because we're over hours, and I don’t have to ask or fight for more hours. I'm not breaking my back to meet a window time, forcing myself to talk to people, or pushing products to make our store come out #1 in our district, which was so frustrating. Plus, we’re not short-staffed anymore.

[@dick-vn3yv]

I'm not going to a coffee shop for a "personal relationship" with the server. I want fast service at a reasonable price without a side dose of leftist politics.

[@useridcn]

I bet those water cups are more expensive than syrup...

[@stephenchisadza4975]

The CEOs are probably kids of other CEOs and are completely out of touch with what an average consumer wants. Prices are high but the value proposition just does not warrant that price

[@Erik_The_Viking]

1) Local chains make a better product. Go back to basics instead of fancy sugar drinks 2) Charging $7+ for basic coffee, let alone other drinks 3) Awful store experiences - everyone has a freaking laptop open so nowhere to sit and enjoy your drink. 4) Their app is trash

[@frostknight1347]

And their solution is to hire a new CEO who flies on a private jet to work 3 days a week 😂

[@ryanmacleod3969]

As a current starbucks employee that new ceo is really running this company into the ground. He’s changed starbucks’s identity from being a third place for people to gather to a fast food dessert beverage place. Also it’s completely absurd when someone adds a syrup and cold foam and suddenly they are paying for a $10 drink.

[@Cameron_Investing]

Agreed. $1.25 for an extra shot and then another $1.25 for some cold foam. $9.80 for a Iced Latte with those extras. 3 days of getting my drink can get me a 2 pound bag of beans, milk, creamer, and even a can of cold foam haha

[@jutperry]

This is exactly the problem. You’ve identified the problem perfectly: the company focus away from coffee to these non-coffee sugary syrup based “drinks” is the first problem. Secondly, the price increases are outrageous. Third, the rewards program has been watered down so much that it’s not even worth it for loyal customers anymore; they basically ruined what was a great program and made it garbage. The physical locations are inhospitable places where you only have the option of sitting on hard wooden chairs in industrial spaces that echo the chatter of people and employees so loudly that you cannot have a convo over coffee with another person. The CEO is awful and needs to be axed.

[@nicob2063]

Or just adding a damn shot of espresso lol. The hot venti drinks should be a standard 3 shots not 2.

[@tumm1779]

As a current employee myself it is not only that, but also that they run promotions during the afternoon while simultaneously cutting labor. And they wonder why wait times can be so long…

[@Ms9mmBeretta]

And as a Starbucks barista myself, they will snap on YOU, the EMPLOYEE, about that high price and low quality. They wonder why the staff is so rude. It's because we're taking on a lot while the higher-ups get to hide behind us and profit.

[@MSThomp1]

Boycotting for life 🇵🇸 and supporting local shops who provide better coffee.

[@BrianKim-ih4qh]

you’re poor 😂

[@MSThomp1]

​@@BrianKim-ih4qhsupporting local independent coffee shops means you're poor 🤔 got it 👍 😀

[@whatsinaname7289]

Thank you. I'm also boycotting for life. #FreePalestine

[@BrianKim-ih4qh]

you got it 👏

[@MSThomp1]

​@@BrianKim-ih4qhgreat, thanks for clarifying! 😀😀😀😀

[@katkhan6049]

Starbucks is suffering because they refuse to acknowledge the most obvious problems. The boycott is not a small minority, once the boycott took off people realized that it’s easy to cut out sugary over priced drinks. Local coffee shops have been thriving while Starbucks is suffering. Starbucks has a PR and pricing problem.

[@dick-vn3yv]

They also have filthy drug infested bathrooms that no customer should have to endure.

[@racoonzattack]

Yep! I used to go to Starbucks every once in a while and due to the boycott I haven’t been there in a while. If they address this it’ll definitely help them.

[@LiveByDesign]

this!

[@sofiaglove]

Yup. Happily boycotting them.😊❤

[@TwinBleaks]

Exactly, I used to go regularly at least twice a week. I had 1000+ stars and stopped going last October. Haven't looked back.

[@juan617]

Moved from Starbucks to a gas station coffee. Did not notice quality change. Just more money in my pocket. If you drink just plain old coffee I recommend making it at home or visit a local gas station. If you are afraid that the status symbol is not there.... No one sees any status in Starbucks.

[@FFOGHORN]

Crappy products, crappy prices, crappy hours, crappy service. I don’t know why they should survive.

[@nalanl]

It's almost like these asshats forgot what capitalism is...

[@friendlyneighbourhoodbridg1354]

Australians were ahead of the curve on this one - we ignored them in favour of better local options 15+ years ago

[@maxhugen]

Absolutely agree. The outlet was barren, the coffee barely average, and the staff cold and disinterested. 🇦🇺

[@sutats]

Brunswick Street baby!

[@sethnasr]

I worked at Starbucks for 3 years. Our store was the busiest in the district, and our numbers were crushing the other stores near us. I think the culture at our store played the biggest role, as our manager was charismatic, hilarious, and often engaged with customers in a genuine way that made them feel like best friends. Naturally, that attitude bled into how us baristas treated one another and the customers as well. What I didn’t know until our manager left was that they had broken “corporate rules” for decorating the store to make it feel more friendly and fun. Streamers for holidays, quotes on the wall, employee polaroids, questionnaires, a free snack booth for people who were struggling to make ends meet- and so on. Once the manager left, our store became cold and the new manager who “followed the rules” couldn’t keep the numbers up. Employees dropped like flies and we quickly became a less exciting store to be in. I think at the end of the day, prioritizing profits and pushing these rules that ultimately remove connection and discourage genuine interaction are what is causing Starbucks to tank. The prices and service speed are just a sad cherry on top.

[@jaymartinez908]

I think that corporate people will never have the real life experience of dealing with customers and being an employee at the lowest level. No wonder why they are clueless about what policies are best to implement for company culture and customers service. They lack that real life experience to implement and come up with ideas that might benefit the whole company. Going to college and getting internships working in office settings will never be a substitute for what you learn working at a minimum wage job

[@mshara1]

broken “corporate rules” for decorating the store This is 99% of why Starbucks declined. If they still decorated like 90's coffee houses people would pay any price for average coffee.

[@AkuNoHana]

Absolutely disgusting and overflowing trash bin and the counter for milk and sugar is why I never step foot inside Starbucks anymore. The thought of it is just repulsive.

[@kronosaurelius]

Once I got a Breville and hone my skill I realized Starbucks was more marketing than quality.

[@Introverted100]

You got a breville? You ballin..

[@squibbelsmcjohnson]

I cannot buy a $700 espresso machine so I will stick with my $4.80 Cafe americano with brown sugar syrup, vanilla syrup, heavy cream, half and half once a week 😂

[@raphaelchalhub]

@@squibbelsmcjohnson hahahaha math is not his strongest suit, 5 months of daily ordering and you break even

[@OperationNonsense]

it never was about quality. starbucks was all about convenience and speed, coupled with decent/consistent-ish quality. everyone can make amazing coffee drinks at home with a high end setup, but who can afford to spend 15 - 20 minutes on making a drink? how much is your time worth to you? unless you are a college student who has no income who's time is worth very little, we all have to compromise for something quick.

[@raphaelchalhub]

@@OperationNonsense you're not wrong on the convenience. Speed though, I have to a disagree. I can make even a latte at home, faster and better than it would take 99% of people to drive to Starbucks, order, wait and pick up. Unless you've got some really specialized drink. The thing is it requires time and effort to get there skillwise. Most ppl I understand do not want to overcome that hurdle

[@kimannepark4709]

I used to love Starbucks, but they're simply too expensive. Once the inflation went up, people started being price conscious and saving money. Also, the rise of modern home coffee makers, that are now very easy to operate and can make better tasting coffee than Starbucks in seconds, right in the comfort of your own home.

[@Alpine913]

I remember telling a barista that it’s crazy how it’s gone from $4.50 to $6.00 in just 4 years. She said, “Oh, that’s just inflation. Starbucks still prices everything fairly and matches inflation.” I told her, “Nah, it’s really not. My pay didn’t increase 33% in 4 years, did baristas? If not, then it’s just greed.”

[@vodkavuitton]

I have to upgrade to a better coffee machine because my keriug tastes like 💩 maybe old fashioned coffee brew is still better

[@mb3938]

@@vodkavuitton get a Nespresso girl

[@LarryAdamesNYC]

After years of starbucks messing up my cappucino, I bought my own espresso machine - never looked back. It paid for itself within a year

[@yygg9786]

what machine do u use

[@pohyokelo]

Same🎉

[@LarryAdamesNYC]

@@yygg9786 I got a Breville barista express. It's supposed to be a good beginner model. My coffee comes out better than any Starbucks coffee I had. They offer a great warranty too.

[@authorericar.stinson4849]

same. I order my syrups from Torani and make my own hot lattes and cappuccinos at home anytime I want to. Best money ever spent as far as I'm concerned!

[@rodrigocastillo4747]

This report didn’t mention once the quality of the beans when talking about coffee company

[@GuyFawkes-j8k]

It has run its course. The original Starbucks had quality, aroma and character. It no longer has. The world has moved on. It's issues are systemic and of and part of the workflows.

[@DiamondFlame45]

Companies only listen when their bottom line is impacted. Boycott works.

[@photonashville]

Coffee at home costs $0.50 everyday and tastes endlessly better than their bitter crap.

[@NeRvOusNoOb]

All facts!

[@MrMtanz]

It starting hurting my stomach as well. Too burnt.

[@kylelisowe9316]

For me costs a lot less than that

[@Bookworm214-y3d]

Remember 10 years ago when Starbucks ambiance were the best? Great lighting, excellent service, decent coffee... Then they started to focus on politics, the stores became dirtier, the drinks became smaller, the baristas became meaner and yell at you over the weirdest things... Just no

[@bl1204]

more like diluted sugary water to me. Agree, why pay their rip off price?

[@kristinfulton2113]

I don’t understand business that well but if they have 71% of the coffee market why don’t they just maintain that instead of growth. A $36B profit sounds just fine.

[@reekhavoc2932]

exactly, greed & hatred culture continue to ruin everything

[@JamesEtallaz]

It's crowded, it's loud, it's expensive, and tip culture is out of control. So no, I'll make my own coffee thanks.

[@dpelpal]

This is why they stopped letting customers add their own cream and sugar. It forces people to tip, so Starbucks can pay the employees less. They also save on cream/sugar/etc. I'm not going there again

[@MrBoz1968]

They are struggling for the most obvious of reasons.....a $4 coffee went to $9. End of the story, kudos to them for discovering exactly how much is too much for fancy coffee for the average coffee buyer.

[@malovina]

So who is supposed to pay for expenses of inflation? The company? Most grocery stores and restaurants are up in price for the same reason. You can't lice 2 or 3 years behind. Companies are not charities. They have bills to pay.

[@MrBoz1968]

@malovina corporations have been making record profits for decades in the US thanks to favorable tax structures among many other things. If you can't make a "good" and "resonable" profit off a $5 cup of coffee that probably cost you .50 cents to make.....that is not any of our fault....check ur greed at the top end of those corporate top ends.

[@XDestructor6318]

simple: selling 1 cup of coffee at 12 bucks is nowhere near reasonable

[@judiesuh6858]

They also over franchised plus coffe is too strong & so much sugar.

[@christianbryant5617]

@@judiesuh6858there’s not much sugar.. where’d you get that from? You can choose to have a sugary drink but there’s sugar free vanilla syrup and other alternatives that are a lot more popular.

[@thierryfaquet7405]

@@christianbryant5617 there are idiots everywhere.

[@jutperry]

Starbucks does not franchise. That’s incorrect what you’re saying.

[@jutperry]

Starbucks does not charge $12 for a cup of coffee. What are you talking about?! You’re posting false information.

[@Dean1000...]

I drank Starbucks chilled coffee from local store while listening this video. There is no Starbucks in my town as I know.

One of the main issues is that Starbucks is now associated with USA/Israel and people are boycotting it in droves. They also lost the Russian market and have been replaced by Stars Coffee there.

[@First-q6l]

Israel 100!!! Love Israel

[@Julesy980]

The brand is now boycotted by 'people who dislike each other' (hard to comment many things on youtube). It's boycotted by all sides now (for very different reasons, ofc).

[@poetz153]

I’ll tell you what’s wrong with SB. The other day I paid $4.50 for a piece of lemon loaf. Let that sink in.

[@thegroovemachine5003]

loaffing cost alot

[@burkejohnston4281]

I noticed the remodeling of some Starbucks are setup to get you out of the store and no where to sit. It's a coffee shop where at those high prices, I should be able to sit and enjoy. Not everyone is in a hurry and were willing to pay a little more for the atmosphere, get a little work done or converse with a friend. It's labeled as fast food, but never appeared to be until recently and now the prices have become a issue.

[@consumerdebtchitchat]

They completely dismantled our cozy Starbucks and made it one big community table and one big wall bench. I haven't gone in there for a long time because it sucks on top of being expensive.

[@yeesh9215]

Definitely took a hit when you can no longer sit and visit with friends or conduct business.

[@Saralovebaig]

Support local and ditch over price consumerism. This generation is waking up

[@marcberm]

It's almost like people no longer want to be told burnt coffee is good coffee. Weird.

[@SuperBabyMario0C]

But it can’t be burnt if they use vertica machines Vs dunkin pots just sitting there lol

[@marcberm]

@@SuperBabyMario0C Lol it's the beans that are burnt, long before they ever touch water.

[@SuperBabyMario0C]

oh I didn’t know that. I do know they sell mid grill cheese for like $9 that’s ridiculous

[@marcberm]

@@SuperBabyMario0C Yeah anything on the menu that's not coffee is pretty mid and overpriced. But Sbux isn't alone there either too many places are like that now.

[@KellyAlbright-tg9kz]

Zero to do with taste - sales dropped when prices went up.

[@colorob8887]

Customer loyalty should be rewarded more. Stars on the app shouldn’t expire.

[@Cameron_Investing]

They literally just cut back how much your rewards are worth. They have gone in the opposite direction to customer loyalty. It’s all about those profits. Sad.

[@amelb6247]

Joe & the juice have points that expire as well. Costa increased the number of coffees to buy before having a free one. They’re all getting worse 🤦‍♀️

[@africocoalux722]

That’s exactly when I stop going to them was when they started expiring your points. And I definitely hated how you can only use your birthday reward on your actual birthday date. I remember back when we had about a week or so to redeem

[@liveandletlive3322]

Asking for 20% tip for coffee is why I avoid it.

[@elamigito1]

Yeah they charge $7.00 plus want a tip

[@ktbmk]

never tip, let companies paid their workers a living wage

[@jermainec2462]

​@mkmkoto yea, that'll never happen 😂

[@Dvssonance]

@@ktbmkyeah the problem is that the companies dont

[@news2hedz227]

Don't tip (unless she/he is cute)

[@Netanyah]

Nothing beats grinding your own beans and a French press.

[@arturoescorcia]

I grind every morning and brew in a moka pot.