Computer Black Screen Fix - Turns On But Screen Stays Black Troubleshooting Guide

[@PC_Monkey]

Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)

[@NitrosDen]

Note to self... Use alternate electronic device when following video instructions. Trying to watch video with laptop upside down will not fix this issue. However it may be a sign of some other personal issues.

[@rafarafa9428]

You are welcome. You deserve way more than I could afford. I would like to tell everybody that you were very responsive. You answered all my questions and followed up with me promptly. You were sincerely concerned with my problem and did everything possible to solve it. Wish you a much luck in your ventures.

[@PC_Monkey]

Much thanks for the nice comment :)

[@msimisitheruka4143]

Wish I could have more to say thank you with.. But I'm still working on my cash😢.. The RAM part solved it for me.. First my Ram was loose.. Still had a glutching screen.. Then I changed and put it on the bottom slot, making sure to push it in all the way before pressing it down for metal arms to hold... SPLENDID RESULT!.. truly appreciated your work is!

[@PC_Monkey]

Glad your all set !! Always here to help :):)

[@dth2574]

Hello! I suddenly just got this issue recently where everything turns on but the display is just black. My laptop's screen would turn on after a day or two of not using it, and the proces will happen again if I let it sleep or if I shut my laptop off. The weird thing as well is that when I shut the laptop down, it wont power off. The display will go black, but the fan and lights would remain on. I was told that this is a Mosfet problem, where sometimes the power coming from the mosfet wont be delivered to power up the screen. I'm not so sure if he is accurate with it. Thanks for your time!

[@ChristineReynoldsHeirWithJesus]

Thank you so much!! I had no idea what I was doing, and decided to tinker because it's after hours for tech support. I ended up having to switch to another video when I got to the part where I needed to take a look at the RAM. The casing didn't pop right off after unscrewing, and I thought I'd break it if I forced it the wrong way somehow lol. Once opened, I used my phone to pick up where I left off watching your video. Lo and behold, I witnessed my little miracle just now, thanks to you! Blessing to you, sir. Liked and subscribed.

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@rafarafa9428]

Thanks!

[@PC_Monkey]

Thanks for the Super Thanks Rafa !! Glad this video was helpful :):)

[@martinuglow116]

It might be beyond me to carry out what you are suggesting. But the video is very clear and helpful. Thanks.

[@PC_Monkey]

Your having a hard time accessing your RAM? Would you like help? If so, what brand and model computer do you have?

[@lilryan10788]

Worked… sort of! I replaced the extra ram stick and now my computer turns on after 10-15 minutes of blank screen. Better than no computer!

[@katyherring2266]

Great video. You do a great job breaking it down. I am currently studying Information technology and am researching a few troubleshooting scenarios and your video is a great resource.

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@DaOxy]

Tooo helpful if you reading the comments just keep watching the video it helped specially that ram method I am absolutely impressed by this video I subscribed thank you so much man! You deserve more

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@justicer14]

Cant believe it was a RAM issue. I was thinking maybe the hard drive, maybe sonething is burned. Thanks a lot, left a like.

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@extremeguy5839]

​@@PC_MonkeyMy laptop after doing the bios update it goes back to black screen 😩😭 any help with that??

[@mlungisiinnocent7893]

Thank you very much your tips/ method worked on my lenovo 100%. the screen was very dark after watching this video. I looked at the back the screen and the cable was not plugged properly Thanks

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@BonzoWolf_Boe]

I almost cried my laptop display won't turning on till I found your video, then realize it was a RAM all along🗿 Thanks for the video man

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@ChristianAgbeshie-tc1ep]

I love your teachings bro keep it up not every who teaches this way

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@dennisjr79]

WOW, the RAM fix worked. Thank you!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@yassinibrahim4438]

It does not work this is my issue: Black screen, I did a LCD test and it worked but still black scree. When I connect it to an external display, then it appears. 😢

[@mohdfirdausptg7678]

HELLOO!! NEW SUBSCRIBER, YOUR VIDEO TRULY HELP ME!! THANKS A LOTT!!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@GlennOGB]

Hi bro, I have this issue and I’m using a MSI GE66 10SF Raider gaming laptop. Honestly I’m kinda bad at this, so I’d rather not open the laptop myself and take it to a professional. Any tips on this laptop, what RAM would be suitable (if RAM ends up being the problem). I was gaming and then went downstairs. After being away for 30 minutes, I came back to a black screen. The power button is lit and the laptop is on, but the screen isn't responding at all and remains black. I've forcefully shut down the laptop several times by holding the power button for over 30 seconds, but the screen still stays black. The lights do come on, including my mouse, and I can hear the fans running. I set the battery to a maximum of 50% for optimal battery life through MSI Dragon Center, and it was plugged in when this happened.

[@PC_Monkey]

Without looking inside, I would guess that it takes DDR4-3200 Max 64GB 2 Slots. But to make sure, I would look and see what it has inside it before purchasing replacements.

[@MercyTembo-xl3zm]

My PC turned off after going through the plugged in but not charging process and now it's failing to switch on but the charging battery key and power are on

[@PC_Monkey]

For a computer that does not turn on, try this video first; kzbin.info/www/bejne/oYClimehZ7Khlc0. Let me know how that goes :) Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@MercyTembo-xl3zm]

@@PC_Monkey am threat from antivirus and I scan to update in the last moment it's ask me to pay while I downloaded a free updating app

[@MercyTembo-xl3zm]

@@PC_Monkey it's on now it's saying time of the day not set- please run SETUP progra Invalid configuration information- please run SETUP program Alert! The AC power adapt wattige and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available. Strike the F3 key ( before the F1 and F2 key) if you do not want to see power warning massages again. To continue press F1 key To change setup option press F2 key To run onboard diagnostic press F5 key

[@chrissandiwelch2850]

Hi Jamon, I have a Toshiba Tecra Z50A which has a black screen. I saw it go faulty a few months ago - it went bright white and then went black. Following your steps to diagnose the problem - I found it works fine on my HDMI external screen, so I went ahead and replaced the LCD screen, but no joy. Then I replaced the LVDS cable with a brand new original Toshiba Z50A cable from China, but still no joy. Then I went all out and bought a brand new Toshiba Z50A motherboard from China (moved over my original RAM and Wi-Fi sub-PCB), but still no joy! Now there is nothing left to replace (apart from my original 4GB RAM, but that must be OK as it works with the external screen, correct?). So then I thought software or driver related. But I also tried starting without my SSHD to see if it would display anything on the internal LCD screen in BIOS startup - but it remained black. Is this a clue? My Windows 10 Settings - Display tab says it can only detect one screen (i.e. the external one).

[@jonathanneels8710]

that u! mine was the RAM as well! (for any of u that dont know what RAM is it stands for Random Access Memory)

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@jonathanneels8710]

@@PC_MonkeyI'm planning on starting a tech channel as well, hope you get to a million!

[@PC_Monkey]

@@jonathanneels8710 U2 !!!!

[@MuchedsTV]

Hey Bro Thank you! RAM was fried on my MSI laptop = black screen/no Bios/no response. Tried everything and finally decided to go with swap ram since you mentioned most you got was due to ram. and it worked like a charm!

[@PC_Monkey]

Great to hear !! Always here to help :):) Also, feel free to follow my other channel that I'm starting that will offer computer operation tips and general tech tips !! www.youtube.com/@JamTechTips

[@Youyou01]

was it still connecting to an external monitor ?

[@paddycaker]

4:50 please help. External monitor says No Source on my bad laptop. But on my hood laptop it shows up instantly.

[@PC_Monkey]

Have you tried the manual BIOS reset as seen here? kzbin.info/www/bejne/bWesY3iZbrBqotk If so, and if none of those fixes have helped, your most likely looking at a motherboard issue or a component on the motherboard that would involve soldering to replace. Would you like help with that?

[@PauloCo-q6w]

Thanks for this video. I have the problem you mention at minute 5:30. So the screen is black but the external monitor works fine. I unplugged the LCD cables and tested them after plugging them back on. It didn't work. I have a touch screen and I can use the touch screen on the laptop which makes this quite mysterious to me. When I press the LCD it helps get some white stripes. Does these hints help you solve my issue? I'd like to get your help since the laptop is working fine, but the LCD not working properly.

[@PC_Monkey]

If its displaying to an external monitor fine, your most likely looking at an issue with the LCD or LCD Cable. If reseating the cable at both ends does not help, I would try replacing them both, one at a time, until you find the issue

[@nic2859]

3:08 Wow I swapped my RAM from DIMM1 to DIMM2 and it worked after 3 years of not even trying to fix it. I feel so lazy because of how easy that was 😂 I had to flip the RAM to the other side (if it were a coin, from heads to tails), so is it a RAM issue still? Or a DIMM issue?

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@robertayres3888]

My HP laptop charges while off. It stops charging when on HP Model H61LD5AK. Should I take off the Cover and test the charging jack and power to the motherboard. Do you know if this model's jack can be replaced? Which of your posts shows how to get the cover off?

[@jesusvillegas4838]

Thank you, taking out one of the rams solved the issue 👏

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@Sibusiso_13]

Thanks , it worked brilliantly 😊😊😊

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@sallythorpe9138]

Hi Thank you for your help. I took both ram boards out and tried them individually. Both of them gave a very weak start screen but then back to black. Do you think I should get 2 new ram boards?

[@PC_Monkey]

Perhaps, although its rare for both to go bad at once. Hopefully there isnt another issue with the motherboard thats killing them :(

[@rhydamusic]

thanks removing and installing back ram solved my problem thank you very much!!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@msrkwebster574]

Thank you!

[@PC_Monkey]

Your welcome !! Happy to help :)

[@manassehmusonga9259]

Thank you very much you made me fix my laptop.l had a problem my monitor wasn't coming on I don't know that my ram want in the right position

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@valtscrew]

My Eliteone monitor gets stuck on a black screen even tho it gets turned on and then my fan inside the monitor js starts screaming till i turn it off i do not have a pc do u know a fix???

[@marcjacobson757]

Typically, with a display cable issue, the screen will have intermittent signal that gets less reliable over time. If you get an external hdmi/dp signal but no signal at all on the laptop display, I have encountered this where there is a driver problem. Specifically a problem with the graphics driver that Microsoft installs overwriting the Intel driver. Downloading the latest Intel driver, directly from Intel, and installing it fixes the problem. Also, doing a hard reset by removing the battery and even the CMOS battery, if present, can also solve the problem when it's not a display panel problem.

[@markocapucion3153]

Hi! I have a black screen when i turn on my laptop and keyboard and fan were working fine. But when I power cycle my laptop, my screen will work. Kindly advise what is the problem. BTW, I have an acer predator triton 300. Thanks! Great videos!

[@lansegg731]

I have an Asus Tuf Gaming Fx506 and it encountered a dim display after I replaced the cpu fan. I went to an Asus Service Center and the tech guy told me that I have a shorted mother board but when plugged in to an external monitor, I have a display. The tech guy told me that the repair would be the mother board entirely and hence I opted to buy an external monitor since it's pretty much working. I'd like to ask for your help sir. Thank you

[@PC_Monkey]

If the computer displays fine to an external monitor but the steps seen here dont help it display to its own, then you may have a fault on the motherboard :( It would need to be repaired or replaced. However, most places that 'repair' motherboards will not warranty or guarantee their work. Your usually better off getting a replacement.

[@lansegg731]

@@PC_Monkey I havent tried replacing the lcd (cable and/or lcd itself) as the service center guy said that it is not advisable and he immediately said that it's a mother board issue after he connected my laptop to an external monitor and it was working perfectly. Shall I proceed to have my lcd replaced instead or just better off on an external monitor while I save up for a replacement?

[@PC_Monkey]

@@lansegg731 I would try getting a new LCD and / or LCD Cable on a site like Ebay that allows for free returns if you no longer need the item. You can try replacing them that way and see if that helps. If its a simple LCD issue, then you will have fixed it! If not, you can return the parts and assume its a motherboard issue.

[@sandoku]

@@PC_Monkey thanks A LOT 4the tip !!!

[@shinithak3671]

Hi, I am using dell vostro 3546. Since last week I am getting black screen. It was sudden bt i could see the icons n everything. just it was dim. Sometimes black screen comes after few seconds of turning on the lap or sometimes after hrs of working. I can see dell logo and windows logo every time I turn it on. After that only black screen appears. From today onwards screen got darker and was able to see icons only by using flashlight. I checked with external and its working but my lap screen is still dark. Please help

[@keithgoodsell711]

The RAM swamp worked! Thank you!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@apolitik]

Acer 5920g laptop has an independent gpu card. Button lights up but no display. How to know if it is a motherboard issue or gpu issue? Hint if you search utube there is so many people having this issue with this laptop thinking that the independent gpu is problematic, I think more logical than all the motherboards be.

[@nendy2133]

Hello. My Dell Latitude E6440 turns on whenever I press the power on button but there is no display. It turns on on rare occasions after many long tries of pressing the power button, but it has recently stopped doing that. I have tried the following: 1- Removed the battery, removed the CMOS battery, held the power button for 30 seconds, reassembled both of the batteries back, and tried to turn it on, but nothing happened. 2- After the first try, many many attempts later of turning on the laptop, it pops up this error: Invalid partition table. Had to turn on UEFI boot mode after many tries of pressing the power button and getting into the BIOS. 3- Tried to turn it on, but the icons next to the power button do not light up, except for the charging icon in special cases. However, the fan runs like it has overheated. I have opened it up, cleaned the fans, and changed the thermal paste but yet nothing pops up. 4-I have done the diagnostic test, however, nothing seems to be wrong. 5- I also have tried to do the LCD test where I press the Power Button and repeatedly press the D button afterward runs perfectly, but still, it won't turn on. 6- I also tried resetting the graphic drivers using CTRL + SHIFT + WIN + B, but nothing works. 7- I tried to connect the laptop to an external monitor and tried the first attempt (removing the CMOS battery, etc...) but still nothing pops up. I tried changing RAM stick places, but still, nothing works. As time passed by, this issue got only worse. At first, the laptop would need just a few tries of pressing the power on button and it would work perfectly, but now it gradually got worse where I had to press the power on button many times. Since this issue has persisted to me, I could not shut down nor restart my laptop (hibernation too), since it would just repeat the issue, I have been forced to keep my laptop in Sleep mode. Any help would really be appreciated!

[@PC_Monkey]

Just to be sure: You said you ran all the diagnostic tests but it sounds like your computer isnt turning on. Can you clarify?

[@nendy2133]

@@PC_Monkey That was around 2 weeks ago where this issue wasn't as bad as it is now. My laptop would take a few tries of turning it on but now it doesn't even turn on. Although, when it did, I went directly into the BIOS and ran the diagnostic test. It really did not have any issue. And thank you seriously so much for responding! It's been a few days since I have been searching for help around forums yet no one even cares! Thanks so much!

[@PC_Monkey]

@@nendy2133 For a computer that does not turn on, try this video first; kzbin.info/www/bejne/oYClimehZ7Khlc0. Let me know how that goes :)

[@nendy2133]

@@PC_Monkey I just tried all the methods you provided in the video, but yet the issue still persists. I am thinking of replacing the CMOS battery with a new one, will it help? Thanks in advance!

[@PC_Monkey]

@@nendy2133 1. Yes, you can def try that :) 2. If, after all these steps, you have not been able to find the issue, your most likely looking at a faulty component preventing the motherboard from working or a motherboard issue. I would start troubleshooting each component, starting with the charger and power jack. You can see those two videos here; kzbin.info/www/bejne/j3PLpIl-nsmYfac & kzbin.info/www/bejne/fqHEk6mog8aimrc. You can also try replacing other components like your Power Button to see if that is the route cause. If none of those are the issue, you would then be left with a motherboard replacement.

[@MothBheki]

How about mine it boots up but then as it boots it goes to blue screen then goes black but showing the cursor

[@chrispottle7143]

I'm going to try the RAM... but my Acer Predator Helios 500 turns on at the power switch but goes no further....However, if I hold down f10 and then hit the power switch , it loads fine!! Please explain as I'm stumped!

[@PC_Monkey]

First, I would fully update as seen here; kzbin.info/www/bejne/e3Xcm6uLjaeekK8. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@KingPress-xx6yi]

Im a lawyer and i had my computer do this. Honesty i was mad as hell as i need my computer for the next days. Its crazy removing one of the rams actually worked. I owe you a beer and a thank you sir.

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@martinwilliams3776]

I have an intermittent black screen problem. It works then goes black for no reason and the problem is intermittent. It works then it goes black for no reason shortly after starting up and usually when I am putting in the password.

[@TruckingTipsandTricks-br8il]

I have a hp pavilion g4 laptop series When I turn it on the screen comes on like normal but with in a min. or so it goes dark and stays dark. I have done Ram test, clean fan, replace the thermal paste, tried the Win + B key. none of this works. I also did the self check but the screen does not stay on long enough and going to out side monitor does work but the same time the screen on the laptop goes out so does the monitor. Plus it does not give me time to go to HP likes you said to down load Bios. I have tried to do a Bios on USB but again does not give me time. Any Ideas?

[@PC_Monkey]

You said that you cleaned the fans and replaced the thermal paste. Was or is the computer overheating? When the screen goes dark, is the computer still on or is the computer turning off?

[@Vitrianna]

My problem with my laptop is, it turns on... I could see my screen turn on... But a little seconds passed my screen turns black... Turning it on again will result to no screen image... I gave it several days of rest and i finally see my screen turns on again, interact with it and after several seconds after turning it on... My screen turns black, i tried closing it and open it again but its stays in black screen, i tried the 15 sec. Of holding down the power button, still the same black screen, tried windows+ctrl+shift+b, still balck screen and whenever i interact with the laptop while it is in black screen (like clicking the keyboards) it turns off automatically. What's the problem?

[@PC_Monkey]

What brand computer do you have? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@Darkpower135]

Thanks man. I removed one of the Ram and it worked kinda weird but it continues to work even if I plug it back

[@gustavo74785]

Hi! I am desperate. I jave an eluktronic me h 17 GP 1 month old laptop. I was doing changes in the premad bios under ram something called gear ratio and can be change from 1, 2 and 4. First I changed to 4 and boot well. Then and went back to bios and changed to gear ratio 1. Then after that laptop woont boot. Is able to turn on, keyboard lights up, quiet fan/sustem noise and after seconds it gets silence but keyboard lights still on and usb peripherals are working. Still black screen. Unable to get into Bios. I disconcented battery and cmos battery overnight i follow all ure steps but still not booting up. Anyother recomendations?

[@DannyBallard-m3t]

My laptop when I shut it down properly and then turn it back on again the monitor is blank but the PC is running. Then I manually turn it off with the power button and then turn it back on again and the screen comes up like normal. Why is this happening?

[@MzwabantuBathandwa-db3jo]

U are a life saver ok i luv u sooo much man truly ❤

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@thomasdelvin3683]

Use your keyboard press win x then choose type explorer it worked for me

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@LetsTokHockey]

I have an Acer Aspire E 15 my screen is black but I hear the fan going on an off repeatedly. I don’t know what to do I feel like I’ve tried everything but nothing worked. Can you help me out please?

[@PC_Monkey]

For a computer that does not turn on, try this video first; kzbin.info/www/bejne/oYClimehZ7Khlc0. Let me know how that goes :) Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@loganjennings6023]

It worked thank you!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@bpop1824]

Hi, I recently removed the coin cell battery from my Dell G3 (3579) in an attempt to reset the bios settings. After waiting and putting it back in, now when I start it the screen stays black but the power button light continuously turns off and on after a few seconds on its own and it sounds like its trying to reboot over and over except the fans stay on. Why is that happening and can it be fixed???!

[@PC_Monkey]

Sounds like your on the correct video then. Have you tried the steps seen here? Also, did anything happen before this? Overheating, liquid spill, Windows update, etc?

[@rachelgrubb1244]

Hmmm. But what if an external monitor works fine, and the LCD screen and cable are brand new, but there is no still no signal. The RAM is fine. The CMOS battery was low, so I replaced that, but it didn't make any difference. Right before the old screen conked out it was flickering and working inconsistently, so it seemed like the connection was bad. Could it be the socket on the motherboard?

[@PC_Monkey]

Yes. If the LCD and Cable are ok, then the LCD port on the motherboard could be bad :(

[@christianangelobool3473]

​@@PC_Monkey What if the laptop turns on, shows the logo of the laptop at the start, bios is accessible and shows display but after booting up, still shows a black screen?

[@garyallen1172]

My Lenovo laptop starts, gets to the Lenovo logo then goes black. I can use the laptop if i connect it to the tv. It’s a Lenovo idea pad 130-15AST. Any idea how to open the back.

[@PC_Monkey]

If you are able to see the logo screen, then your issue is not the one discussed here. This video is for a computer screen that does not work. You would want to start here: kzbin.info/www/bejne/pX2Ug2SKrJWdidE.

[@itsdeliciousanyhow3828]

Hi i installed windows 11 on my lenovo with one RAM, at first it was fine for 3-5 days but now when I turn on its dim black or if it goes on it just stops on the lenovo logo and goes back to dim black. Please help

[@PC_Monkey]

For a lenovo that fails to boot on or after the logo screen, can you try the steps seen here? kzbin.info/www/bejne/pX2Ug2SKrJWdidE

[@nadinetaylor2449]

What about if ur screen flashes and goes black once u use control panel. Is the graphics driver?

[@PC_Monkey]

Possibly but most likely not. If you hook up to an external monitor, is it black too? Also, did anything happen before this issue started? Liquid spill, overheating, a Windows update, etc?

[@Nobel_11]

Thanks reinserting the ram fixed it

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@Nobel_11]

@@PC_Monkey ill sub

[@AsianBearGrylls]

You sir are a God

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@marym9174]

My Toshiba powers on, screen comes on, put in my password, it goes to welcome screen and then goes blank! When I first turned it on it said finishing up update, there was no update in progress when it was turned off! I have to get this up and running fast! Hooked up an outside monitor and it ‘s identical to the laptop.

[@PC_Monkey]

Can you try the steps seen here? kzbin.info/www/bejne/a2fae2t-rK-rpZY. Especially, can you find any options to Uninstall Last Update in BIOS?

[@marym9174]

@@PC_Monkey I tried a number of things and one of them worked! Thank you!

[@carlosaugustoibsd]

Hi, I have just opened my Acer Predator Triton 500 (p515-51) to clean and try to make it getting less BSOD. Before doing this, I was getting many restarts due to unreachable errors. As I did it today 02/12/2022, I still cant say if the BSOD problem is gone. Need more time to confirm. While playing Warzone, my graphic card remained all the time in 87 celsius degrees, and I got just 40 to 50 fps. After cleaning, I have played some matches and the temperature remained at 83 degrees and I got regular 70 fps. I think it is a good improvement. Here comes the problem. My display screen is black. I need to do everything on my monitors. And the most weird is that my laptop screen is recognized on windows display settings. I would like to ask you to show where, inside the laptop, the problem may be. I think it is in a cable that goes to the side of the screen and is flat, like a paper, and brown. I am not sure, though. If you can help me, I appreciate. Thank you. P.S. I tried to find that manual with the architecture of the laptop, but I didn't find it.

[@PC_Monkey]

Yes, you could be looking at a bad LCD or LCD Cable. Is this video like yours? kzbin.info/www/bejne/gXjUqYCLmNuleac. The LCD Cable usually runs down the left side of the LCD Display, through the Hinges and into the Bottom Case.

[@carlosaugustoibsd]

@@PC_Monkey it is similar. Thank you. I think I broke that piece that holds the flat cable fixed. The part grey, sometimes black, that pinches the connector. 😮‍💨

[@PC_Monkey]

@@carlosaugustoibsd Ya, they are very easy to break :( I usually get my computer parts on sites like Ebay, Amazon, etc. If you would like help finding one, let me know :)

[@alfredorola4270]

I had the problem with extremely dim/black screen with touchpad and keyboard disabled. I could see with an external monitor and I could also use a wired keyboard and wireless mouse. Turned out that because I had 3 Lenovo ThinkPads stacked on top of each other, the magnet on the laptop below was falsely telling the laptop lid sensor that I was working on that the the lid was closed. As soon as I removed the laptops I had stacked underneath, it all went back to normal. My bench was crowded and that's why I had the laptops stacked up. We all had a good laugh in our shop.

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@relmex432hz4]

This is happening to me but on desktop after like 2 -5 minutes or a little more the screen goes black and my pc still on 😢😢

[@PC_Monkey]

1. Can you hook up to an external monitor usually by USB? And does that screen go black as well? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@relmex432hz4]

@@PC_Monkey yes i tried different cables and monitors and still goes black and it was making weird sounds before this

[@relmex432hz4]

@@PC_Monkey i tried screen mirrors and the screen was still black with cursor loading

[@relmex432hz4]

@@PC_Monkey i also checked msi afterburner and my tmp starts from 50 and goes to 99 in mintues then i get the black screen and fans go to 100

[@PC_Monkey]

@@relmex432hz4 Was your computer overheating?

[@candaceforbes8491]

A lot of comments- is this pretty much the same process for all in one desktops?

[@PC_Monkey]

yes :)

[@rebeccaboisvert5397]

Awesome videos on checking fixes for laptops, I am a complete beginner and it was very helpful. I am still having issues after going through your steps. If you have a chance could you look over the following? I have a Lenovo Ideapad 330 81DE. -The power button light turns on and the fan turns on. -The caps/num lights DO NOT turn on. -Black Screen Things I've tried: - I only have one ram stick and I tried removing and putting back in -unplugging the CMOS battery and putting back in -hooking it up to an external monitor but it said no signal. I haven't done anything LCD related due to the lights on the keyboard not coming up so I was thinking it could be a ram or motherboard issue. Any help would be greatly appreciated!!

[@PC_Monkey]

1. You would need another working stick of RAM to test the RAM. Can you try the steps seen here? kzbin.info/www/bejne/oYClimehZ7Khlc0. 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@rebeccaboisvert5397]

@@PC_Monkey Nothing had happened. We haven't used it in a while and I believe it was because the screen stopped working.

[@rebeccaboisvert5397]

@@PC_Monkey I went through that video and still the power light comes on, fan turns on but no screen and the caps lock/Num lock lights do not turn on. I am going to order a new RAM stick and see if that works!

[@PC_Monkey]

@@rebeccaboisvert5397 Good luck !! Let me know how it goes :)

[@beccaab5]

@@PC_Monkey Update - I tried changing the RAM and it still has the issue of black screen, no caps or num lock lights on either. I haven't changed out the CMOS battery yet, could that be the issue? Or do you think it is a motherboard issue? Thanks again!

[@nosliwnayrb]

Thanks for the video! I opened up my Lenovo and it appears to have 2 RAM slots, but there is only 1 RAM in at this time. I tried putting the one I had in the other slot, but it had to go in the opposite way and when I turned it on it started beeping and still no display. If it were you, would you buy a replacement for that first or start messing with the LCD? I plugged it into an external monitor and there was nothing.

[@PC_Monkey]

Yes, I would first test the RAM by purchasing another working on. Preferably with an open return policy so you can return it if it turns out not to be the issue.

[@guitarista666]

The problem I have with my laptop is that dark scenes are way too dark. Basically, I can barely see anything. Could this be due to a failing ram?

[@PC_Monkey]

You said 'scenes'. Does this issue only happen when watching movies? Does it happen in other areas? Games, internet browsing, KZbin?

[@guitarista666]

@@PC_Monkey Thanks for the reply. I would say that in general wherever I am on the internet that the part of the screen that I know is supposed to be white is a very light dingy gray. I mostly watch videos on KZbin. The problem really shows up on dark scenes at night or a dark room. Often I can barely make out what's going on. I went to Redbox to find some movies with scenes with low light conditions. It's just the same as KZbin. I haven't played any games. I've turned up the brightness close to the max, so there's little room to make things brighter. My laptop is an Acer Aspire N19H1. It's a low dollar model. I don't want to put much into it, but if just adding new RAM would make the picture better, it might be worth the investment. I'm trying to decide what to do. Could I get more life out of this one or should I just get a new one. I would appreciate any help. Thanks in advance.

[@PC_Monkey]

@@guitarista666 I would try testing the RAM as seen here. Also, hook up to an external monitor. See if the brightness there is ok. It may just be your LCD starting to fail and may need to be replaced

[@Nuclearbombseater]

OK!

[@norcalpacific]

I tried doing all your videos dis the bios reset. It's actually gotten worse now when I boot up, the screen displays the Lenovo logo and then at the top is flashy purple and white lines, frozen in that state. it's hard to describe without a picture but it's like got to be some graphic Hardware problem I'm guessing? I have a Yoga 2 Pro. I already did a full Windows 8 reset

[@PC_Monkey]

This video is for a computer that starts but the screen does not work. If you can see the Lenovo logo, your screen is working and this is most likely not the video for your issue. For your issue, can you try the steps seen here instead? kzbin.info/www/bejne/pX2Ug2SKrJWdidE

[@NA-ji8eb]

Super thanks

[@PC_Monkey]

Your welcome !! Happy to help :)

[@karyleesanza7431]

My laptop got water spilled on it. I tried opening and screen remains black but lights of keyboard are on. Do you think my motherboard was broken?

[@PC_Monkey]

After a liquid spill, you want to first make sure the computer is 100% dry. You would turn your computer off immediately by pressing and holding the power button until the computer turns off. Then you would disassemble the computer as much as your comfortable with, at least trying to remove the bottom case. Then you would turn it on its side and let dry for a couple days. Have you done this yet or are you sure the computer is dry?

[@VickiKenna]

I got stuck on step one - there’s no direct access to RAM. I have acer aspire a515-55 series, model n18q13. Looks like 11 screws to remove…any tricks to know here?

[@PC_Monkey]

Does this help you get into your computer? kzbin.info/www/bejne/jmHWqX9phLt-jqc

[@KingofGames-on7rb]

Bro please help me 😭 I bought a laptop 2 days ago. When i press power botton The power light comes on cuts off then comes back on and stays on but screen always stays black.... whyyyy please help

[@PC_Monkey]

For a computer that does not turn on, try this video first; kzbin.info/www/bejne/oYClimehZ7Khlc0. Let me know how that goes :)

[@FireChicken747]

My pc Monitor turns on but then after a second the screen goes to black and the pc is still running. This happens even when not plugged into the pc and just the power cord. It will light up say no connection for a half a second and then shut off the display. I have a second monitor and I have no problems with that one. Do you know why that happens

[@PC_Monkey]

If the computer displays fine to the second monitor, then the issue may be with your computer's monitor or LCD Cable. Try unplugging and then plugging back in the LCD cable at both ends. If that fails to help, replace it and the LCD one at a time until you find the issue.

[@rafarafa9428]

Hi, thank you for that great video. Your explanations are super easy to understand. I followed all the steps with no success. My laptop turns on and the Dell logo comes on the screen, then it starts thinking (bubbles moving in circle) after a while the screen goes dark blue/grey and nothing on it. When I move the mouse there is a cursor and a small blue "thinking/loading" circle shows up. Then nothing. Then the thinking circle goes away and the screen stays the same dark blue/grey. Please help.

[@PC_Monkey]

This video is for a computer that turns on but the screen does not work. It sounds like your screen work fine but the computer is having trouble booting up. For that issue on a Dell, can you try the steps seen here? kzbin.info/www/bejne/eGO4nqKebZaEm6s

[@rafarafa9428]

@@PC_Monkey Thank you again for your reply. Nothing worked and I guess it is time to part ways with my laptop:). Tell me more about super thanks at the end of the video, please, so I can contribute.

[@PC_Monkey]

@@rafarafa9428 1. Much thanks :) The Super Thanks button is above, in the same row as the Share and Like buttons :) You can select an amount to donate :) 2. What was the result of the diagnostic scan? Were you able to run it?

[@rafarafa9428]

@@PC_Monkey Hi, the diagnostic did not show any problems then followed the next step to change Bios it showed me a warning to go to dell site(error code 142 description: hard drive -self test unsuccessful, terminated) and a qr code and there I read that the hard drive needs to be replaced. My wife already bought a new one:) Thank you for your help.

[@PC_Monkey]

@@rafarafa9428 Happy to help :) Always here if needed !!

[@sofiehansen989]

Hello! My screen is black, when I turn it on the fan starts and then it suddenly stops. Cepter is the brand. Please help!!😮‍💨

[@PC_Monkey]

For a computer that does not turn on, try this video first; kzbin.info/www/bejne/oYClimehZ7Khlc0. Let me know how that goes :) Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@fatiraghay806]

Thank you You are helping keep up the good work 😊

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@cwright4691]

I have a Lenovo Ideapad Z580 laptop, Windows 8. My screen is blue and blank. I've tried to startup in safe mode, in multiple different ways, and it still will not come on. Will this work for my issue?

[@PC_Monkey]

Unfortunately I cannot tell you what will work for sure for your issue. Its a troubleshooting process. Can you try the steps seen here? kzbin.info/www/bejne/pX2Ug2SKrJWdidE. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?

[@faustorossi5524]

Somethig unbelievable happend to me. I had my laptop connected to the tv but the LCD was black. So I was checking your video on another my laptop and after several minutes the LCD itself started to work. Is it God? 🤣 I think maybe some connection reached the temperature started to work. I have to check it deeply. Good video. Like and Subscribed.

[@PC_Monkey]

PC Monkey Magic LOL Glad your all set :) Always here if needed !!

[@leliang2441]

Hi I have a Lenovo IdeaPad 3 15iil05 that has this issue. The motherboard only has one RAM slot. I reseat the RAM on the motherboard and it boots up properly. At this point I tested the RAM by using the Windows Memory Diagnostic and it found no issues with the RAM. However after a day or two of using the computer suddenly just shuts off even without me using it. Power remains on so battery and AC adapter is not the issue. It did this more than a few times and reseating seems to fix the issue for a few days. Do you think it is still a RAM issue even though the Windows memory diagnostic did not find any problems? Or am I looking at a bad motherboard? Can you let me know your thoughts. Thank you.

[@PC_Monkey]

It could be a RAM port issue. Sounds like it either keeps coming loose or that port is damaged and looses connection after a while :(

[@leliang2441]

If it is a RAM port issue is there a fix besides replacing the motherboard?@@PC_Monkey

[@PC_Monkey]

@@leliang2441 No. You would need to replace the board :(

[@rolltron2160]

I have an odd problem. Everyone once in awhile - my two screens for my desktop go black - but the desktop keeps going. Nothing works to get the screens back except manually turning the desktop on and off again. Any ideas on how to trouble shoot this ? thanks.

[@PC_Monkey]

1. Can you find an error matching the time of screen blackout as seen here? kzbin.info/www/bejne/hKLRaWCgf6uraLs 2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?

[@rolltron2160]

@@PC_Monkey 2 Error messages: #1 A timeout was reached (30000 milliseconds) while waiting for the ASUS Com Service service to connect. #2 DCOM got error "1053" attempting to start the service asComSvc with arguments "Unavailable" in order to run the server: {BC50CF2A-E12C-4F18-90CE-714CC8600CEE} . There wasn't oveheating, spill or updates. thanks

[@6IM_]

Hi mate i had the problem that my laptop turns on but itw w black screen then i managed to get it to display to my tv then it started flickering wnd i could now see kinda and then i updated the drivers and restarted wnd now im stuck not being able to use the external

[@PC_Monkey]

If the screen is black, what are the signs that the computer is actually turning on? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@6IM_]

@@PC_Monkey i know its on for the fact that it glows black not just pitch black and it actually gets hot after a long user with it so i know its working and it actually showed the display just jittering and flashing all over the place i went to fix that problem for i had done it before but it didnt work and now the external monitor wont even work

[@nchidzikenosi5709]

Emergency need help fast!I reseted my laptop completely and there is no windows backup and my laptop has an administrative boot password so I'm unable to get to the recovery advanced mode even after looking for all methods the last mistake I did I switched os to win7 at the bios setup now my laptop screen is black but the laptop is running

[@PC_Monkey]

Have you tried installing a newer copy of Windows like Windows 10, assuming your computer is compatible with it? Was the computer working well before the attempted reset?

[@juliababcock8201]

Hi! I found this video very helpful, my HP computer fell a short distance and ever since the screen has been black. I tried plugging it into a monitor and it worked, so I've been using it with the monitor ever since and just accepted that the screen was broken, but recently the screen of the laptop flashed on while I was working on the monitor, and it made me think that maybe the screen is fixable, you said that the issue is likely with the LCD or LCD cable? I'm not very knowledgeable with computers, and I'm having trouble finding videos on where the LCD cable is and how to try and fix it. I think maybe it just got loose from the fall?

[@PC_Monkey]

Yes, the cable could very well have become loose in the fall. LCD Cables usually run down through the left side hinge assembly from the LCD to the Motherboard. If you like more help with your exact model, what brand and model computer do you have?

[@bringthytoasty]

Hey, so my left side of my screen is broken. I cannot click on it. I cannot move anything on it. Is there any way? I can set it to where my whole screen shows on my right side?

[@PC_Monkey]

No, unfortunately not. You can try using an external monitor but no, usually you cannot set one side of your screen off :(

[@NwoguFranklin-es8fv]

Thnks bro dis helped a lot dis saved a lot of cash

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@Thewarriorszone001]

Hey bro! My laptop is on but there is blank display but when I use window+r key it's turn on! Every time it's repeat what should I do can you help me

[@lisahenderson2944]

My screen looks like it was punched. But power is still coming on. Should I still go thru the steps?

[@PC_Monkey]

Is the screen physically damaged? If so, you would need to replace the LCD. If not, then yes, start by these two tests :)

[@norcalpacific]

Sorry for all the comments on your video. I have an update. Each time I go into the BIOS and switch from uife thing to Legacy, restart. Then go back into the BIOS, and reverse it back to the normal UIeFI boot optiom, restart, then it will boot into Windows. every single time like clockwork. Does that give any hints on what's going on? But as soon as I restart the computer after I'm inside windows I would have to repeat that whole process all over again otherwise I just keep getting black screens.

[@PC_Monkey]

If some settings in BIOS need to be adjusted each time in order for the computer to properly load Windows, then I my first guess would be the CMOS battery could be bad. That is the component in a computer that should keep power to BIOS even when the computer is off in order to save those settings. If the settings are not being saved, I would try to replace that battery.

[@norcalpacific]

@@PC_Monkey thanks, I just ordered a new battery overnight going to put it in tonight when I get it. It's hard because the situation keeps changing sometimes it turns on and there's no Lenovo logo at all, it's just a black screen. Then other times it's a Lenovo logo then a black screen and then back to no lenovo logo at all.

[@PC_Monkey]

@@norcalpacific Good luck !! Let me know how it goes :)

[@norcalpacific]

@@PC_Monkey so I got the new CMOS battery installed it did not work. I still get the Lenovo logo when it turns on but then windows won't boot it's just a black screen. So I don't understand it's not the CMOS battery obviously

[@PC_Monkey]

@@norcalpacific Are you able to try the steps seen here? kzbin.info/www/bejne/pX2Ug2SKrJWdidE

[@DizzySkunk]

I dropped my hp pavilion. The screen does not turn on and i took the ram out and put it back in. The same with the battery. Can you help?

[@PC_Monkey]

If the screen is black, what are the signs that the computer is actually turning on? Is there any physical damage to the screen or the computer?

[@Roma3Roma3Roma3]

hi! thank you! can you please help me, my laptop have backlight but no image, after some restarts or waiting some time and open / closing for restarting display - its working. How to fix it?

[@PC_Monkey]

Have you tried the steps seen here?

[@Roma3Roma3Roma3]

@@PC_Monkey yep :(

[@PC_Monkey]

@@Roma3Roma3Roma3 Have you tried the manual BIOS reset as seen here? kzbin.info/www/bejne/bWesY3iZbrBqotk If so, and if none of those fixes have helped, your most likely looking at a motherboard issue or a component on the motherboard that would involve soldering to replace. Would you like help with that?

[@thenamelessdemigod]

My hp pavilion laptop has done this and the Caps lock button was flashing a bunch (doesn’t do it much now after turning the laptop off and on) and I thought I had water damage so I had opened the base enclosure And when I looked at the motherboard nothing appeared to be damaged (I also didn’t really know what I was looking for) but I would’ve noticed anything that stuck out so what should I do guys

[@PC_Monkey]

1. Are the lights the only signs of life when you turn it on? No motherboard or hard drive sounds? No fan noise? Nothing on the screen? 2. What was involved in the liquid spill? Where and how much?

[@shrimpfryry6927]

Hey dude I have this issue with pc monitor just displays black when restart ive tried checking cables reseating ram tried one ram at different slots reinstalled graphics drivers idk what else to do except update bios but I don’t think I can do that since issues with restart is there anything I can do???

[@PC_Monkey]

If the screen is black, what are the signs that the computer is actually turning on? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@shrimpfryry6927]

@@PC_Monkey it turns on fine I can turn on on shut it down watch KZbin it only turns black when I restart it. Also nothing happened beforehand no overheating or spills nothing idk what to do

[@NoOne-L]

My laptop power on just fine and display is working fine too but when I enter my password, the computer freezes and goes to a black screen and doesn’t pass that login stage. What should I do? This happened after I left my laptop on for a whole day while transferring files to an external hard drive

[@PC_Monkey]

You may need to reset if the operating system has become corrupt. Can you reset as seen here? kzbin.info/www/bejne/i4mZqXhsr7h5adk

[@NoOne-L]

@@PC_Monkey thanks for the reply. I’ll try that and see. It wouldn’t wipe out all my files presently on the laptop right?

[@PC_Monkey]

@@NoOne-L If you choose the erase everything option then yes. But there should be another options to choose that would save your files.

[@human-sn7lk]

Is it worth doing this troubleshooting if my old Lenovo laptop developed this problem when Windows update finished running? Is it possible the Windows update killed my computer? edit: its windows 10

[@PC_Monkey]

Yes, sometimes a failed update or an error in an update will mess a computer up. Can you access BIOS when the computer starts? Are you able to see anything at all on the screen when trying to start it, before it goes black?

[@human-sn7lk]

@@PC_Monkey The screen lights up a blue black but nothing else. When I push in the Onekey Rescue System button I get the little menu but it will only allow me to select the recovery option. I was hoping I didnt need to wipe my computer.

[@PC_Monkey]

@@human-sn7lk Can you try any of the options seen here? kzbin.info/www/bejne/pX2Ug2SKrJWdidE

[@thenetworkblog]

My laptop hp elite book revolve 810 is not displaying on the screen but the laptop is on.. how can i fix it ... The last time i used it i was on WiFi and i had it on sleep mode

[@PC_Monkey]

If the screen is black, what are the signs that the computer is actually turning on? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@thenetworkblog]

@@PC_Monkey nothing happened... The keyboard lights are on I was downloading a movie on wifi then when I finished downloading it I had it on sleep mode

[@mathewschinyanta3567]

My computer is turning on but the screen is black and producing a 3 beep error code. It's a dell inspiron 15, 3000 series. Please help

[@PC_Monkey]

Have you tried the RAM test as seen here? Are you able to see anything before the screen goes black?

[@jycie8511]

Hello there I've tried the first test and it didn't work and i couldn't do the 2nd one because i don't have external monitor or TV only a old one but they're far away if there's other solutions thx

[@PC_Monkey]

If the screen is black, what are the signs that the computer is actually turning on? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@jycie8511]

@@PC_Monkey i dunno but i searched on google about the problems and i was dumb it was the CPU Fan being too dusty or the lack of power supply

[@nirdzkysagergz1270]

Thanks for the video. It is very informative. The problem for mine is i hava a asus g14 ga402rj where the other ram is embedded in the motherboard. I can test only 1 ram but don't know if the embedded one is still okay

[@PC_Monkey]

If the screen is black, what are the signs that the computer is actually turning on? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?