I just called them after having the constant drain problem, and it was neither of these - the tank wasn't properly pressurized, and needed to be repressurized. Fixed the problem immediately with a bike pump and a decent tire pressure gauge, they even have a video for this process up here. Very helpful tech support by phone, I'm thoroughly impressed!
@iSpringWaterSystems6 ай бұрын
Hi dear customer! Thanks for your comment! Always check the tank pressure first. The air tank pressure should be 7-10 psi. This video will help you know how to pressurize your tank: kzbin.info/www/bejne/l2exlGytp9Okd68 For any questions, please kindly contact us at support@123filter.com , at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!
@williamleung60696 жыл бұрын
RO system is making water, input water pressure 50 psi (fluctuates 40-55 psi), after tank full, tank valve (solenoid valve) shuts off, drain water continues intermittently. new membrance 75 GPD, new ASOV, new check valve (one-way), flow restrictor 550. How to stop the drain water?
@Sam-et3ve9 ай бұрын
Terrible design
@iSpringWaterSystems9 ай бұрын
Hi there. For any concerns or questions about our products, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!
@MonitorTheWorld3 жыл бұрын
As old as this is. It helped me out today with my new RO system.. Thank you...
@gr8livn6 жыл бұрын
Very accurate information here. Glad to see others have correct answers for the to system
@sublime0909097 ай бұрын
What do I do if turning off the tank feed stops the draining? Wasn’t clear what I’m supposed to do next to actually resolve the issue.
@iSpringWaterSystems7 ай бұрын
Hi there. If you are still having a constant drain issue, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) to properly guide you.
@JasonSites28 күн бұрын
Could start with THE most common cause. Low pressure in tank. Pressurize tank with bicycle pump.
@iSpringWaterSystems27 күн бұрын
Hi there! Yes, low tank pressure is the most common cause. You can use a bicycle pump to pressurize the tank. Please refer to this video to know how to pressurize your tank: kzbin.info/www/bejne/l2exlGytp9Okd68 If you have any concerns or questions, please reach out to us at support@123filter.com or 678-261-7611 (M-F 9:00-5:00 EST) for proper assistance. Thank you!
@malisha14 жыл бұрын
I closed the valve on the tank and the draining stopped. What do i do now?
@samchop19983 жыл бұрын
@Darko Boskovski Did replacing the automatic stop valve fix your problem?
@justinm81143 жыл бұрын
@@samchop1998 did you solve your issue? I’m having the constant draining issue even after replacing the aso. 🤔
@samchop19983 жыл бұрын
@@justinm8114 Nope, I had to return the system. I think I got a defective tank, but the seller would rather have me return the system than sending me a new tank
@hanvi9103 Жыл бұрын
My ROES-PHUV75 with new membrance, new check valve, new ASO, but drain water keep running out, what can I do? ANy help please!
@iSpringWaterSystems Жыл бұрын
Hi there. Please call us at 678-261-7611 or (678) 801-9308 (M-F, 8:30 - 5:30 EST) for more detailed troubleshooting.
@micaiahspeaks2 жыл бұрын
When the drain line is constantly running, and it drains the tank how I supposed to test the check valve. That's like telling me to empty the barn then go in to get a horse to ride. Doesn't make sense.
@iSpringWaterSystems2 жыл бұрын
Hi there. The way that we test the check valve is to turn off the water supply to the RO system at the feed water adapter. The tank valve should be closed and the tank full of water. Remove the drain line and place in a bucket then open the tank valve. If water goes to drain then the check valve should be replaced.
@UserUser148803 ай бұрын
Ive had this system for a few months now. Why does the water smell like fish?
@iSpringWaterSystems3 ай бұрын
Hi dear customer! The smell you describe might be caused by the tank or by the Alkaline filter (in case your system has this filter) Please, try the following steps to check: 1. Close the valve on top of the tank and open the RO faucet. The flow rate should diminish substantially. 2. Let it drip or trickle like this for 10 minutes and then sample the water. 3. If the smell goes away, the issue may be coming from the tank. If the issue is not solved by doing this, please bypass the Alkaline Filter and check if the smell goes away. If you have any concerns or questions about our products, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!
@zeeskyte Жыл бұрын
Thanks!
@richardhuynh88133 ай бұрын
Waste water not come out the drain so what is problem
@iSpringWaterSystems3 ай бұрын
Hi dear customer! Please, kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) to properly help you as soon as possible. We are happy to help!
@pedrohz1314 жыл бұрын
Thank You Very helpful.
@francam8532 ай бұрын
For Check Valve test, I don't know how the water can be "continuously draining" if you have shut off the water supply. Aside from that, my tank has the right pressure but it's empty.
@iSpringWaterSystems2 ай бұрын
Hi there! Could you please contact us at support@123filter.com or at 678-261-7611 (M-F 8:30-5:30 EST) so we can assist you properly as soon as possible? Thank you!
@jeyadevinagendraprasath77224 жыл бұрын
Case 1: Keep incoming water, Close tank. Drain stops in a few minutes Case 2: Shutoff incoming water, Open tank. Drain stops in a few minutes Case 3: Keep incoming water, Open tank, Drain continues I'm experiencing Case #3. Its been draining for the past 4 hours. Tank feels full, pretty heavy. But very thin and no water at refrigerator dispenser. Tank pressure is about 10 PSI at present. Whats the likely cause?
@iSpringWaterSystems4 жыл бұрын
Hi Jeyadevi. There are many aspects that may cause this issue, including the tank, the flow restrictor, and the RO membrane. In order to further diagnose what went wrong, please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help.
@kannadastream992 жыл бұрын
@@iSpringWaterSystems i am having the same issue. I made sure water tank pressure is 9.5 psi but water draining continues. Please let me know if anyone has successfully resolved this.
@iSpringWaterSystems2 жыл бұрын
@@kannadastream99 Hi Kannada. I'm very sorry about the issue. Please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST). We will help you to solve this.
@UserUser148807 ай бұрын
@@kannadastream99well?
@UserUser148807 ай бұрын
So what happened?
@flrpower5628 Жыл бұрын
No real need for the check valve if the auto-shutoff valve i s working good.
@hectordejesussosalopez90352 ай бұрын
Hello. Where can I buy a replacement check valve for the RCC7 model? thank you
@iSpringWaterSystems2 ай бұрын
Hi dear customer! Please, refer to this link: www.ispringfilter.com/ac/index.php?rt=product/product&product_id=10029&acid=2 If you have any concerns or questions, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST We are happy to help!
@dilbert19033 жыл бұрын
Tank you very much! Saved me well over $300 getting a plumber to come and help me :)
@AlDav-zv9er3 ай бұрын
I test the exact way shows in the video I don't have drain issue I will try explain more my osmosis system one year old but I still replaced all five filters last week and I replaced the Tank itself again because I watched a video I thought Tank was bad Tank Air pressure without water is 7.5 psi with Full water 14 psi but in video mentioned full water tank should be 35 to 40 psi , my problem is when I open the drinking water Faucet the water flow not strong just slow even though tank is full water I wish I could download the video here so you can see how is the water flow my old Osmosis 4 stage filer water flow from faucet was very strong
@iSpringWaterSystems3 ай бұрын
Hi dear customer! I sincerely apologize for the inconvenience you are having. Could you please send us a video showing how the system is working to support@123filter.com? Thanks!
@AlDav-zv9er3 ай бұрын
@@iSpringWaterSystems Hi Sir I emaild you video of my filters two separate videos
@sonnguyen-uj3bw Жыл бұрын
I changed the automatic shut off valve and the check valve, now I draw 1 cup of water, 1 and 1/2 gallons go to waste it's like 15 time as much. Anyone no why? Please help
@iSpringWaterSystems Жыл бұрын
Hi there. Based on the information you have provided, it seems that the issue might be related to the pressure of the incoming water. When the pressure is too high, the system tends to waste more water. We recommend checking the pressure of the incoming water and ensuring that it is within 40-70psi. You may also want to consider installing a pressure regulator to regulate the pressure. Another possible cause could be related to the membrane itself. If the membrane is clogged or damaged, it can lead to the system producing more wastewater. We suggest checking the condition of the membrane and replacing it if necessary.
@sandywjo52 жыл бұрын
Changes all filters but RO, then RO came 2 days later, after changing that, NO water in tank, and it will not refill at all! Please help
@iSpringWaterSystems2 жыл бұрын
Hi there. Please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We will help to troubleshoot there.
@abhisheksinghbhadauria71873 жыл бұрын
There is drop drop leak through waste pipe after switch off RO Waterpurifier or after storage tank full. What could be the issue?
@iSpringWaterSystems3 жыл бұрын
Hi Abhishek. The first thing that should be checked is the tank pressure. Please refer to this video: kzbin.info/www/bejne/l2exlGytp9Okd68. If you have more questions, please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help!
@Tandycakes1597 ай бұрын
The link to the shut off valve is not the right valve
@iSpringWaterSystems7 ай бұрын
Hi there! Thanks for your comment! Please, kindly check the automatic shut off valve (AAS2) in the links below: www.amazon.com/dp/B00866NE7G www.123filter.com/ac/index.php?rt=product/product&product_id=198&acid=2 If you have any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!
@audioartisan2 жыл бұрын
Thank you. Problem solved!
@honeyhoneyderrick67974 жыл бұрын
Our fresh water tank is not overflowing but there is water pouring out the drain any suggestions on what could be causing this? TIA
@iSpringWaterSystems4 жыл бұрын
Hi, Tia. Based on your description, this could be the normal operation of the system, or there could be some problems with the shut-off valve. To determine which one it is, we suggest you contact us at 678 261 7611 (M-F, 8:30 - 5:30, EST) or email us at support@123filter.com. Our customer service team will help you out!
@randyvfromtheperch11 ай бұрын
NO link to HOW IT WORKS video?? .
@iSpringWaterSystems11 ай бұрын
Hi there. Please, check our most recent video to know how the RCC7AK works: kzbin.info/www/bejne/aYe9g6CFjq9rsNk For any concerns or questions, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST. We are happy to help!
@jasonneugebauer53104 жыл бұрын
My Ispring RO started running constantly after about 2 years my previous GE RO never had problems like this. :-\
@iSpringWaterSystems4 жыл бұрын
Hi Jason. I'm sorry that your system starts running constantly after 2 years. Please contact us at 678 261 7611 (M-F 8:30 - 5:30 EST) or support@123filter.com. We are happy to help you fix the issue!
@Rykersrealm8 ай бұрын
Adding PSI to my tank stopped the leak. It was at 35 psi and my 4 gal needed 100.
@iSpringWaterSystems8 ай бұрын
Hi there. Please, check our video to know how to pressurize the tank: kzbin.info/www/bejne/l2exlGytp9Okd68 If you have any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!
@doctor_roboto6 ай бұрын
Those pressures sound high. The 3 gallon tank mine came with needs 7-10 psi I believe. It was reading basically zero. Repressurizing to appx 9 psi fixed my problem. Looks like the iSpring folks already jumped on this, but do NOT pressurize their small tanks to 100 psi!
@ignisfatuus3 жыл бұрын
Very helpful info. Thank you!
@robdylan2541 Жыл бұрын
Hello I just installed my 3 rd unit. I always fill and empty the tank a few times. This time I cant figure out why the water will not run out when the new tank seems empty. Usually after 10 min or so constantly running my other tanks empty. I filled this unit for the first time seen and heard it all pressurize. I want to empty it a few times before using but This unit never runs out of water or pressure after 25 min. I have checked everything what am i missing?. Why would I not be able to empty this tank and loss all water out of the faucet like normal?
@iSpringWaterSystems Жыл бұрын
Hi Rob. It sounds like you are experiencing difficulty emptying the tank on your newly installed iSpring system. Here are a few things to check: Check that the tank is properly pressurized: Make sure that the tank has been fully pressurized and is not leaking. If the tank is not pressurized, it may not be able to push water out of the faucet. Check the shut-off valve: Make sure the shut-off valve is fully open to allow water to flow through the system. If the valve is partially closed, it could be restricting water flow and preventing the tank from emptying. Check for clogs: Make sure the system is free of any clogs or blockages that could be preventing water from flowing properly. If you have checked these things and are still experiencing issues, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST) and we can provide further assistance.
@robdylan2541 Жыл бұрын
@@iSpringWaterSystems Tank pressure is 9 psi out of the box and empty of all water. Do we want 40 psi empty or when its full of water?
@iSpringWaterSystems Жыл бұрын
@@robdylan2541 Hi Rob. The 40 psi should be the minimum incoming water pressure, not tank pressure. 9 psi of tank pressure is within normal range.
@McFearless804 жыл бұрын
Dude looks like he works at a reverse osmosis company
@VitaliyR4 жыл бұрын
No links in the description as mentioned
@iSpringWaterSystems4 жыл бұрын
Hi Vitaliy. We have added the links to the description. Thanks for reminding!
@Alan-yd5pc4 жыл бұрын
If the membrane is bad or hasn't been replaced in a while will it continually drain? Mine drains all the time, but it quits when I close the valve at the tank. If I open the tank valve back up it won't start draining until I demand more water from the RO faucet.
@peterdovjenco41274 жыл бұрын
Have the same issue. How you fixed yours?
@Alan-yd5pc4 жыл бұрын
@@peterdovjenco4127 I replaced the membrane. It hadn't been replaced for several years so 8t was due regardless. Fortunately it fixed the issue.
@JLMABIO2 жыл бұрын
This video discusses the scenario in which the draining continues after shutting off the tank’s valve. What are the possible causes of constant water draining if draining stops 15 seconds after shutting off the tank’s valve? Thank you!
@iSpringWaterSystems2 жыл бұрын
Hi there. It's still probably the tank pressure. It does take a while before it stops. Always check tank pressure first. The video shows the other two possibilities and how to test. If it's not the tank pressure then it's the automatic shut off valve or the check valve. If there are still questions, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help!