Controller GETS MAD at QATAR Pilot. REAL ATC

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Controller GETS MAD at QATAR Pilot. REAL ATC
#REALATC #AIRTRAFFICCONTROLL #AVIATION

[@briantorres6614]

There's a first day of work for every pilot. My first day as an FO at La Guardia sounded about as bad as this. 🤣

[@rtutterow]

I thought it was all over until he readback "Contact NorCal Departure". Lolol

[@insomnia20422]

that was the BEST part!!! 🤣🤣

[@darkwood777]

If you can't monitor the radio or repeat proper callbacks, you aren't ready for this job. This is kind of scary.

[@Republic3D]

This pilot might not be used to flying out of the US. Americans tend to speak rather fast (especially ATC). He'll figure it out soon.

[@feynthefallen]

Well if he's not monitoring the frequency, its not gonna make a big difference if the controller talks fast or slow, will it now?

[@sacpilot]

@@Republic3D He was an idiot, stop defending the guy.

[@TheGospelQuartetParadise]

I am on a Planespotting stream at SFO at 1630 on a Sunday. Qatar is STILL having problems. After just being cleared for takeoff the tower contacted the flight 3 times with NO RESPONSE to contact Bay Departure.

[@askarmuk]

So how did they end this? Did they depart?

[@S_Paoli]

at least Air Canada pilots weren't around that day.... :)

[@morthomer5804]

I don't think that they should be airing a directive to cross a runway if the pilots are not responding

[@TheGospelQuartetParadise]

If you have never been to SFO you have no idea of the number of International Airlines that go in and out of the airport on a daily basis WITH NO ISSUES. ATC has a workload that is not geared for holding the hands of pilots who seem confused. If that had been Kennedy Steve no one would have said anything. Maybe the solution is that pilots should become accustomed to ALL the airport runway and taxiway layouts in a simulator before actually flying into a new airport. Ground ATC cannot afford mistakes or there could be disastrous consequences.

[@insomnia20422]

or maybe they should have some sort of navigation aid that just shows them what taxiway to take... we have 2023 after all...

[@MilesNauticus]

In general, everything in the world is simpler for native English speakers, isn't it ?

[@user-hy5mx9gs2g]

That's a frightening exchange. The ATC was calm until the third read back error and that's after trying them multiple times without response. It does not seem the pilots had briefed well enough on the airport taxiways and in this day and age its criminal to allow these poorly trained folks to fly these planes. They are a danger to themselves and others

[@insomnia20422]

that ATC was very calm considering this was incredible bad readbacks by the Qatar pilot

[@sacpilot]

At first I felt like the controller was talking a bit fast and English probably isn't this pilot's first language. But then, inexplicably he said he was going to contact norcal departure while he's taxiing, which makes absolutely no sense. The Qatari pilot was inept, no doubt about it.

[@edmontoncouple1562]

not an excuse. failure to understand is a recipe for disaster. can't understand english then stick to local flights.

[@trinity72gp]

Whilst it may not be his primary language, it's the primary language in aviation so he needs to understand! This controller wasn't that fast in his speech. I've heard fast and I struggle with that even though English is my primary! 😂🙈

[@Republic3D]

He wasn't inept, he was busy. Maybe first time at this airport, or first time in the US at all.

[@sacpilot]

@@Republic3D Every competent pilot I know, busy or not, knows that if you're taxiing on the ground, you will never be asked to change to departure frequency. Ridiculous.

[@insomnia20422]

that pilot was missing his brains... why would you contact norcal departure while taxiing... 🤣🤣

[@matthewleung2733]

Except English issue, I guess the pilot was disorientated. He thought he was going to hold short 19 at first. When he was freaked out, it would be even harder to focus on ATC's instruction....

[@Wolfeson28]

Well, remember 19 and 1 mean the same runway. It seemed like the pilot (initially) was just getting confused whether the clearance was to hold short of "one-right" (IR/19L), or "one-nine" (which could mean either of those two runways). I guess that's why you always pronounce 9 as "niner" in the phonetic alphabet. But all the other stuff (not being on the right frequency, not reading the clearance back correctly, almost switching to departure while ON THE GROUND)...ya, can't come with much reasonable explanation for that.

[@A.J.1656]

Don't any of these people watch the news? According to all the talking heads on television, it's pronounced "Cutter". It should be cuttery.

[@BaxterRoss]

Embarrassing behavior by the pilots

[@Jdinrbfidndifofkdndjoflfndjdk]

ATC w became a douche when he said sorry you had to hear all of that

[@johnschmidt8440]

Exactly.

[@xfirehurican]

Already watched this one on another channel. 😅

[@pigybak]

lighten up Francis

[@albertotognoni4819]

What a didaster, PS. I finally graduated

[@bosshog8844]

"Sorry you had to hear all that" Why are SF controllers so disrespectful and unprofessional?

[@paco52R]

And JFK controllers???

[@anishannayya1]

Go to any other major US airport and you'll be singing about how nice the controllers in KSFO are.

[@TulsAmerican]

San Fran controllers are horrible. Every one of them need to go back to class to learn how to not be condescending.

[@thatsoslender]

Nah they were right in this case - This pilot was making egregious errors, not listening, and putting everyone at risk.

[@ThePwig]

ATC should never use kid gloves when talking to aircrew.

[@robertrjm8115]

As a non pilot, I am wondering why we are still using voice based instructions i such cases, Why not something similar to a SMS instruction, with a requirement of confirmation by the plane? This conversation can be displayed on a simple text monitor in sequence and could also be presented to other planes in play at the time but in a different colour of position, so that other planes are aware of what is going on around them. .

[@sacpilot]

First, radio uses our sense of hearing, freeing up our visual sense for important pilot tasks like looking for traffic and scanning the instruments. Looking at text messages would be an added visual task. It can be difficult to read text during turbulence and very hard to type accurately when you're getting bumped around. Try it the next time you're a passenger on a flight in moderate or worse turbulence or even on a bumpy road in a car. That being said, ATC and airliners already use text messaging for some communication. CPDLC (controller pilot data link communication) is used frequently for IFR clearances, weather info and on oceanic flights it's arguably much better than HF radio.

[@bosshog8844]

Literally boomers holding up technological progress in every industry. Voice comms over crackly radio frequencies in 2023 is beyond absurd.

[@johnschmidt8440]

@@sacpilot Yes.

[@bethl7602]

For the same reason you aren’t allowed texting and driving, but you can have Google Maps tell you how to get someplace with verbal directions. Keep your eyes on the road and both hands on the wheel.

[@KB3AOL]

@@bosshog8844 “boomers holding up technological progress” You have NO idea about which you speak. Those “crackly radio frequencies” are the only things that will still be working when all of that “technology” fails. Maybe do some research on a little hobby called “amateur radio.” Stay in your lane. 🙄

[@gribble2979]

The pilot's English is great, but it must still be challenging to receive directions in a language that is not your mother tongue.

[@johnschmidt8440]

It certainly is.

[@gummel82]

Well then being a pilot isn't probably the right job for you

[@markcardwell]

Yeah controller being rough on him is not helping the situation. We don't need a confused flight crew rolling around who knows where and scared to talk to the Tower

[@fe6147]

What FAA controllers fail to understand is that; 1) berating pilots does not magically make them "listen" better, or "understand" you better. 2) If you have aircrews that are not as up to speed as you'd wish (to make your easy job even easier, and to make people think you're all that), then it's likely time you slow down and work them and not against them. In the real world there are fast and slow controllers and pilots, but guess what skippy - this ain't Burger King and you can't always have it your way. Slow down, be professional, understand your audience, get out of the break room and maybe get some form of cultural appreciation training.

[@johnschmidt8440]

You couldn't be more right.

[@thatsoslender]

I completely disagree - in as busy of an airport as SFO, pilots have an obligation to be on there A-game. ATC has no time to baby you and hold your hand. Many of the missed read-backs this pilot was giving could’ve resulted in being extremely dangerous - it was very clear this pilot was inundated, and it was causing him to not listen, which is unacceptable. Stop what you’re doing, stop the aircraft, and listen to the instructions. Then proceed - Also, in what world would a tower ever send you to departure when you haven’t even left the ground yet? Why would I pilot ever take that instruction without asking questions? - This pilot is either very green or has a competency issue.

[@askarmuk]

@@thatsoslender I can agree with that👍

[@Wolfeson28]

I hear your point, and as a teacher myself, I very clearly understand the principle of not haranguing or embarrassing the people you're trying to instruct. But the controller has an obligation to be certain that planes moving around under his control know exactly what they're supposed to be doing, especially in a tight and busy location like SFO. So if that means repeating the instruction multiple times until he gets a perfect readback (where a bit of annoyance can't help but creep in), or adding an emphasis to pay more attention, that's understandable. Honestly, it sounded like the controller was trying to simply repeat the instruction clearly at first without any hostility. But once the pilot started making some pretty egregious mistakes, the controller had to be more forceful and emphasize to the pilots the importance of what they were messing up.

[@USN1985dos]

This FO simply wasn't paying attention and it was obvious. He clearly felt that something else in the cockpit was more important than listening to taxi instructions *while he was taxiing*! No, this is not Burger King "skippy", and a pilot that can't understand basic instructions in English has no business flying, let alone internationally.

[@graemecox6502]

They don’t speak English, it’s required, but not enforced

[@MKHNitro]

Not as though controllers at SFO don't nearly cause accidents every week

[@MUFC1933]

1:58 the pilots last read back was fine 😮

[@BaxterRoss]

You have to explicitly read back runway crossing and hold short instructions.

[@beater8687]

No it wasn't. He was instructed hold short of 28L, he read back hold short of 28R. That is a major difference.

[@markeschen]

@@beater8687 You're correct, and that error was the worst of the lot. Both 28L and 28R are used for landings about 98% of the time.

[@vst9266]

That chinese pilots remain in history of avion.

[@Peter-sv4mk]

Chinese? Where exactly do you think Qatar is?

[@lucabanchieri6288]

@@Peter-sv4mkHe’s referring to another episode where a Chinese pilot had the same issues as the Qatari in this video.

[@johnpooky84]

"Air China, cleared to ramp".

[@rwsavory]

Controller was just being an asshole.

[@calanon534]

No, it's clear the Qatari aircraft operator wasn't paying attention, and was not competent in English. The ATC chewing him out is a lot better than crashing into another aircraft or accidentally crossing an active runway because the Qatari air crew weren't paying attention.

[@rwsavory]

⁠@@calanon534 The air crew actually read the instruction back correctly, and they still got chewed out. It’s not the controller's job to castigate pilots on the radio. It contributes nothing to safety.

[@johnschmidt8440]

So true.

[@beater8687]

​@@rwsavorythey did not correctly read back their instructions. 28L vs 28R is a big difference.

[@apprentice_pleb]

How are you supposed to remember all that. Artificial intelligence will do this job one day

[@spodule6000]

Before AI, in the olden days, we had this thing called a pencil ✏️.

[@carsonfran]

Tens of thousands of pilots do it every day. Regardless of their native language.

[@markeschen]

They should have been briefed by their captain on the route preflight, and nothing about that route is unusual at SFO. In fact, it's only one of two ways they can get to 28L or 28R.

[@johnschmidt8440]

In defense of the Qatari pilots, the tower controller should give them a break and understand that English is not their first language. He should talk even just a little bit slower, and not use slang words like "gonna" to foreign pilots. Many of them don't know words like that. The pilots are not stupid, they're just not totally fluent with rapid, slangy English, and the tower controller should cut them some slack.

[@namiajhahs1878]

The entire aviation world works in the English Language, Pilots especially have to speak english whether you are talking to Chinese ATC, French ATC or any other countries ATC even if English is not that respective countries first language. As a pilot we are trained to speak clearly and effectively and in the shortest time to get a clear message across, ofcourse if you do make a mistake there will be corrections and thats fine. At busiers airports the instructions will be longer and more complicated but if you are a pilot as the qatar pilot is probably has 2000+ hours you cannot make such mistakes and the pilots were confused on readback multiple times despite an aircraft like that which has multiple resources made available to them he did not correctly mention which runway he was crossing, read a wrong clearence. Etc. If he is not familiar with the airport he can always ask for progressive taxi instructions, and mistakes happen just not so many mistakes simultaneously especially with experienced crew, reminds me of the Air China in JFK when pilots are not correctly trained

[@calanon534]

Competency in English is a requirement to fly. All ATC is done in English. This particular employee needs additional training, and should not be operating an aircraft until he CAN understand rapid-fire English - that's how it goes at busy airports. Whether it's the operator's first language or not, they MUST be proficient with it, or there will be accidents. Confirmed for not knowing how this works.

[@TonyTheYouTuba]

I do see the point the OP is stating, and in some cases this is valid if a controller speaks really fast for example. But in this case his diction is slow and clear enough that IMO the pilot was the weak link in this instance. Also the fact the pilot was on wrong frequency initially.

[@johnschmidt8440]

@@calanon534 I don't agree at all. Competency is required, but what is the definition of competency? Being able to understand rapid fire American slang is not, and should not, be required. It is entirely unreasonable to expect that of foreign nationals. Especially when all this could be fixed if the controller would slow down just a tiny bit. There is no need at all to fire off instructions at maximum speed. What exactly is "confirmed for not knowing how this works" supposed to mean?

[@bryaneltzroth8833]

@@johnschmidt8440 Nothing in the controller's taxi instructions was unclear, "rapid fire", or was slang in any fashion. This is standard operating procedure at a busy airport.

[@elosogonzalez8739]

Controller SUCKS! Very UNPROFESSIONAL! Not all the blame was his though. Pilots must be profecient in English before allowed to fly into U.S. Airspace. I can't believe the FAA is closing in on shutting down general aviation, why incompetent airline pilots and controllers are really doing nothing to improve the saftey in our skies.