Cops Detain Movie Director After False 911 Call

[@Anubis2X]

I hate when Bank Robbers use their Debit Cards and passcodes!

[@CubYall]

And give ID

[@Anubis2X]

@@CubYall exactly!!! Maybe the Dumbest bank teller ever.

[@ZoonCrypticon]

@@Anubis2X ... or shock-frozen out of fear after similar lethal incidents happening throughout the US.

[@fostecc]

Such a nuisance when you are unable to withdraw from my account.

[@that.ll_do_pig]

@@ZoonCrypticon please do tell me what similar incidents there have been where somebody presented their ID and their debit card while robbing a bank. 🙄

[@lolabigcups7121]

He pass me a letter saying he wanted to discreetly withdraw 12gs, produced his bank card, ID and his pin number but I didn't look at it cause I was scared and trying to figure out what he was trying to do. The level of buffoonery from the teller is astounding.

[@OnlyTwoShoes]

Bank tellers are only one level above fast food cashiers

[@Kirkvanhouten55]

Bank tellers make barely above minimum wage. You aren’t attracting the best and brightest for that job

[@neutronsmash1132]

She definitely voted Brandon

[@trapficante]

@@OnlyTwoShoes lmao

[@bsdevelopment8867]

@@neutronsmash1132 you sure about that? Sounds a lot like a trumpie to me

[@DesignatedHealer]

Poor dude. "I'd like to make this as discreet as possible." Bank teller: "absolutely, I've got the cops on their way now."

[@TiphanieBirdingNW]

I'm saying....🙄

[@Plard1337]

Lmao

[@Melissa_Badhorse]

Seriously, what a moron

[@tainatarot]

Right!! This was wrong on so many levels. SMH

[@jordanmich00]

😂😂😂 You make me smile today man...

[@Knightly7611]

The teller deliberately didn't read any part of the note that made it very unlikely to be a bank robbery. She misled everyone to create a drama and also risked the customers life... She should be removed from having a position dealing with the public.

[@c_y_n_i_c_3822]

That teller is an idiot and her stupidity could have easily led to the customer getting killed.

[@isaacdelarosarojas5220]

👏 and should foot the bill for this misleading accusations that cost taxpayers.

[@BrettonFerguson]

I think she was just retarded. Maybe had anxiety and a low IQ. She should have just checked his account to see if he had $12,000 in it. Durrrr. She seemed fairly honest during the 911 call. Stupid but didn't lie or omit anything. People who want to cause drama and put people at risk usually make shit up. "He looks like he has a gun. He threatened me. He said something about ISIS. I ran his name and he doesn't have an account here." or omit information like "He passed me a note that says give me $12,000." and nothing more. That being said, she shouldn't work at a bank if she freaks out like this over basic shit. EDIT: Plus she went to her manager with the note to ask what to do and the manager told her to call 911. So the manager should be fired also. The manager should have asked her questions and checked his account. If he has $13,000, give him $12,000. While I can understand having a dumb teller, maybe she was new, it is very hard for me to understand how a bank manager could be this stupid. EDIT2: The 911 operators need to relay the correct information. They need to stop being lazy and just saying "Suspected robbery at bank". They need to explain the actual situation.

[@FoxtrotGolfLima]

dealing with the public is about 90% of jobes.

[@AnonymousPersonAP]

No she should be arrested

[@suprememedjai4433]

I like how even the 911 operator just said " he might just want to be discreet" . Like ppl don't understand that 12,000 dollars is a lot of money and someone might want to rob him for it.

[@ConsciousExpression]

Yeah you'd especially think a bank teller would realize that making a big production out of withdrawing 12 grand is uncomfortable and unsafe. And given there was no obvious danger or threat from the guy, why not just call him into the manager's office or something? They could have ended up getting Ryan killed (edit - by the cops, who literally thought he was a bank robber)! I'm surprised he continues to bank there.

[@c0nc3ntr8d6]

It’s common for that type of withdrawal from an actual bank…. A bank teller will often give that amount out in cash to someone on a weekly basis. How often do they get a note? And you find nothing suspicious about him giving a note to the teller instead of explaining it quietly? Surely a bank teller would never suspect something when they’re given a note which is common amongst bank robberies.

[@c0nc3ntr8d6]

@@ConsciousExpression did you not listen? She tried to ask him to speak with her and he refused, it a very odd manner said “just read the note”, is what she told the 911 operator. How in the hell do people not see what he did was extremely suspicious. If you don’t want the bank to know you’re withdrawing money, you wouldn’t tell them with a note either. Why not speak to them or whisper to them? Instead you give them a note, which happens in bank robberies all of the time….

[@Niko_Soldo]

12000 dollars is nothing

[@ConsciousExpression]

@@c0nc3ntr8d6 Because announcing to everyone in the bank that you're walking out with 12 grand is a bad idea! And whispering? Are you kidding? My bank of America branch lobby is extremely quiet. Everyone would hear. This isn't a difficult concept to grasp. He wanted to discreetly withdraw 12k. Meaning, NOT say out loud to everyone in the bank that he was withdrawing 12k. No, there's absolutely nothing suspicious about not wanting everyone in the bank to know you're withdrawing a huge sum of money. It's not about how much money the bank hands out per week, it's about not getting robbed by a bank customer on the way out the door or on the way home. He didn't have a weapon. The note not only wasn't threatening but it was clear what he wanted and why. And he showed ID and entered his PIN. This never should have happened.

[@Paradox-dy3ve]

I love how literally the 911 lady is like "he might just be trying to be discrete".... how did the bank employee not realize!?!?!

[@rrp54q95]

Have you ever been a teller before? I'm guessing not. People impersonate all the time. I saw it 3 times in the year and a half at my branch

[@tsu-uun4985]

@@rrp54q95 He literally gave them his ID and account information, who is he impersonating? Either you're not paying attention or you're just as negligent as these "tellers".

[@rrp54q95]

@@tsu-uun4985 an out of state ID which is a red flag, impersonators love out of state id's because they are harder to spot a fake.

[@matthewsmith3078]

Yet the dispatcher deemed it necessary to send the police with the information she was given. Everyone seems to forget that no actual crime was reported.

[@Atrocious1]

@@rrp54q95 did you fall asleep in class? I'm not a teller and even I would know to verify the information provided before making any judgement.. she didn't. Plain and simple.

[@ThePdolph]

The manager shouldn't have responded with "call the police" when she said she wasn't comfortable. The correct response should have been, "I'll take care of it" or "I'll talk to him". What a waste of time and resources. Shame on the bank employees for calling the police on someone who provided ID and bank card to match.

[@Jay.McCarty]

Yup, they tossed that teller right under the bus.

[@patricktrimble7954]

Yep, I was once withdrawing money from my account (18k) went to a teller and immediately asked for a manager who handles large withdrawals. After giving him my initial information, he had a teller handle it in the back while he and I chatted and the money was delivered to me discreetly. I didn't even have to ask, some banks know how to handle it and some banks are low end ordered their employees from wish.

[@ScreamingEagleFTW]

@@Jay.McCarty under the bus is where she belongs. If she has social anxiety disorder and feels uncomfortable dealing with the public she shouldnt be working in a bank. She could have ruined this mans life with her lies, and omissions. I wouldnt be surprised if she did it on purpose because she didnt like him saying "read the note" when she asked him a question. Give her 30 days in jail so she wont do it again.

[@TheWestlandgirl]

What if a customer couldn't speak? Not every note is a red flag for robbery. Dumb people getting jobs are a danger to society. I could figure this whole thing without one single day of training.

[@ScreamingEagleFTW]

@@TheWestlandgirl but you wont work for 10 bucks an hour and the bank wont pay more unless they are held accountable with lawsuits and bad pr. Thats the only language they understand is their bottom line and CEO bonus. Yes they are a danger to society. Have to always remember that when dealing with customer service employees, most are dumb, some are vindictive and the rest dont know their worth. Its nice finding the latter but its rare.

[@ExodusTheFox]

Bro. If I was him I'd take that bank to court. Absolutely embarrassing.

[@jer280]

You do realize having a pin didn't entitle you to money, and he's wearing a literal disguise to hide identity making ID impossible

[@rykson161]

I would own that bank now if it was me but his new BP movie was of low standard so he deserved to be detained !!!

[@lucas931-4]

The video says he made a deal with the bank. Certainly he was compensated.

[@jassongranda8250]

Morgan chase and Bank of America basically run the world, they paid him off and prolly fired the teller, nothing else

[@malachiisrael669]

@@rykson161 the first black panther was garbage

[@alphonse2234]

A bank robber that provides bank card and ID. Interesting. Callers that misuse the 911 system need to be punished. Then maybe these false calls would stop. Why are the officers not aware of all the facts? Seems important.

[@whatthej]

Also at 5:05 it was explained that the 'reasonable suspicion standard is met... only by the information provided to the officers', so it seems that poor communication would basically impede the citizens rights and no one would be to blame if the 911 call centre staff (their job is hard I admit) misconvey important information in their succinct manner of relaying information. Just more layers to make a complex system unaccountable

[@Al-Gore-ithm]

Imagine if law enforcement went after fraudulent 911 calls like they do vehicles that travel down the highway too quickly.

[@Andy-im3kj]

@@Al-Gore-ithm They cant even go after active shooters so there's alot of reforms that need to be made.

[@nickybeingnicky]

Cops don't care to know all the facts. It might question their authority.

[@Laocoon283]

Could be fraud tbh. If he stole someone's wallet and was wearing the hat mask and glasses to hide his face.

[@biabia9181]

I’ve withdrew $600 before in a bank and they definitely are not discreet at all. She said the amount loudly multiple times. And anyone can be in the bank and I could get followed out. I 100% understand the note.

[@esraeloh8681]

Yeah, our banks are like theat here in UK now as well, my Bank never used to be open plan but they all are now, & they just ZERO discretion, god forbid they have just an ounce of sense, but no, it just went the way of the Dodo. Absoulte fking morons, I even once got out £2400 like this, well, I said I was withdrawing & handed the note with the amount, & the literal first thing she said, was the fucking amount out oud with a cue of like 8 people behind me not more than 4 feet away..... I just, I was lost for words, oh & the sensation of anxiety as it descends over you, now just finding out how absolutely incompetent my own Bank is. Nobody followed me as far as I know, but anyway, fking insane, it never used to be like that in the 90's in our RBS, only 1 of the guys there seems to have any sense for discretion, & he's new, fuck knows why all the others are so daft, I hear everyone elses business every time I'm in there, again, it never used to be like that, but now every bank within 50 miles of me is open plan noise factories of what everyones doing with their money & how much

[@shannond7437]

Yeah but this much cash with a note is odd. I would have been concerned someone was forcing him to take it out. I have taken out $2500 to reimburse a deposit & was asked to go to a manager desk. Side note BOA is the worst bank ever!

[@DaHuntsman1]

@@shannond7437 Then you can report it afterwards and law enforcement can follow up on it. Unless bank policy specifies for you not to allow it, it ain't none of your damn buisness in all honesty.

[@jer280]

@@DaHuntsman1 but if you make it your business... Is but wrong. See sometime say something.

[@raionshishi8290]

@@shannond7437 Odd ? That's not a reason at all, people have done it before, and either way, he provided everything required and was legal, no matter the reason or excuse or how much money was being withdrawn this shouldn't have happened, in fact, it was even worse off than it would have been since the bank teller didn't even read or confirm his ID or get the full information, she just made an assumption and judgement call based on their own fault of lack of information.

[@JustOneEarth]

The bank manager is entirely at fault for this. Just incredibly stupid for them to not speak to the customer themselves and get a better understanding of the situation.

[@architeuthis3476]

Bank manager AND the teller

[@Bacteriophagebs]

Imagine if the customer was deaf and could only communicate that way. Then imagine if the person was carrying a legal weapon.

[@ottomatedcylinder533]

@@Bacteriophagebs a simple "I'm deaf" at the start of the note would do

[@architeuthis3476]

@@ottomatedcylinder533 it sounds like the teller didn't read the note until the dispatcher asked her to

[@ottomatedcylinder533]

@@architeuthis3476 She looked at the note again when the dispatcher asked her what was on it. And not to defend the 911 caller but she did mention at the end of the call that "he was just being weird" in response to the dispatcher asking if he was robbing the bank or just making a transaction. Meaning if he had a reason that she could instantly understand for using a note, then she wouldn't have called the police.

[@stephmwp]

At a former BOA teller, I really appreciate the him for being discrete especially after knowing on of my favorite customers was robbed after leaving our bank with a bunch of cash. I can’t stand when people count cash in front of other customers. Also, it takes a special kind of stupid to think he was robbing you.

[@stephmwp]

Oh and speaking to them before is absolutely stupid. What he did is really not out of the norm

[@jer280]

@@stephmwp yeah it is. You're dumb AF if you think just talking to the manager, and clarifying that you'd like $12000 counted and ready for pickup when you get there and you don't have interest in seeing them count it or anything. But go ahead and go into a bank literally screaming "get on the floor, I'm trying to withdraw monies!!!" And see what happens.

[@jer280]

@@c7042-u5g the teller was black cop was Hispanic, and he was wearing a literal disguise

[@shayj5124]

I hope she was fired.

[@shayj5124]

@@stephmwp that cop doesn’t even know what it’s like to withdrawal 12k in cash but wants to provide advice.

[@glamorousgloria4909]

As a finance officer for the last 25 years I can only blame the bank. Both the teller and the manager are to blame and I hope this guy sues them both. Atrocious service

[@HauntedHarmonics]

@First Last Agreed. It was reasonable for the teller to tell the manager considering the circumstances. It was unreasonable for the manager to have her call police without looking at his ID, account, etc.

[@David-iy1zt]

I can understand the staff member going to the manager, then the manager should (behind the security screen), look at the ID, get the person to correctly give some bank security details and then say. "Thank you sir, would you like me to fulfill the request on the note?"

[@ZooeyShamrah]

reporting transactions of 10K or more applies only to the IRS. not your local police. try again

[@NullConflict]

@@ZooeyShamrah Nobody in this thread said she should have called the police, only that transactions over 10K should be reported (which is true). Try reading again...

[@NullConflict]

@First Last I strongly disagree with the characterisation "sketchy as hell". There are myriad legitimate reasons to communicate with written notes. The teller has watched too many action movies, but the true fault lies with the manager who failed to follow-up with ID verification and instead told her to call the police if she's "uncomfortable" with the situation. I can't imagine a bank calling police over such an innocuous interaction here in Australia. They would likely get fined for misuse of emergency services. A magistrate may even force them to pay remediation to the affected (detained) parties.

[@LowlightTonight]

I live in Atlanta. He was extremely smart in requesting to be discreet. He could’ve been robbed in a heartbeat. It’s gotten pretty bad out here.

[@skepsisrollins1711]

Color me shocked some managers and bank tellers don't even comprehend what it's like to have to hide your success.

[@Strideo1]

You don't have to live in Atlanta for it to be a good idea not to let the public see that you are withdrawing a huge amount of cash

[@wendwllbanks4641]

@Björn Björk you’re literally just talking to talk, literally just assuming.

[@Strideo1]

@Björn Björk Counterpoint: anyone with half a brain could've read his note and observed from his actions that he wasn't attempting to rob the place.

[@handyvan3422]

yeah another reason why i left lol

[@BoredPodcaster]

Honestly if I were that guy, I'd sue the bank. Both the teller and the manager failed to verify the information given to them, even after proof of ownership was literally handed to them. That's gross negligence on the part of the bank that led to an unreasonable response against the client. They are 100% at fault for this incident, as there was nothing more the guy could've given them to prove this was a legitimate transaction.

[@victoriawilliams2786]

I absolutely agree with you.

[@twinniedavidson9909]

She sounds very calm to me !!!

[@edwardlenovo3240]

"Coogler told Variety: “This situation should never have happened … However, Bank of America worked with me and addressed it to my satisfaction and we have moved on.” Translation, we fired the employees, and here is some money/rebates/extra stuff, please don't sue.

[@LookOutside...]

@@twinniedavidson9909 she sounds calm and absilutely insane and sounds like the dumbest person to ever have a job anywhere

[@billtate6962]

All he did that was "out of the ordinary" is write out a note asking for this to be discreet to not draw attention to him about to have 12,000$ on him..... instead of discretion....the bank creates a three ring circus...with the teller and manager being the clowns.

[@MoA-Reload...]

wtf?! How many bank robbers has she heard of using a card with correct pin and handing over ID? And didn't even look at the name? What's the point in having ID if they don't even look at it for ID&V? 😂

[@jer280]

I would hope that some white guy wouldn't be able to guess 4 digits and wear mask and sunglasses and use my ID without an ability to see their face just take thousands out of my account.

[@Melissa_Badhorse]

Yep. The teller was a moron

[@stolasJC]

same point as having a Credit Score that drops if anyone looks at it.

[@roninsteel]

Sounds like poor management. They didn't train people correctly, and they are jumping at shadows. She's an idiot, sure, she should have checked the ID. But as a manager, I know my idiot employees and when to step in, the fact that he didn't also ask for the ID and look at the facts says volumes.

[@ComradeMei]

Customer: "I want to be discreet." Teller: "No problem, I will let the whole world know you're here."

[@aprilbanks4283]

Right.

[@Maker0824]

Bro why is everyone piling on the teller? She’s not expected to know everything, so she asked her manager. Her manager 100% absolutely should have known better.

[@redchief94]

Because it was a stupid move to begin with! Why did she need to even ask the manager? I've served deaf people who communicate through notes there's nothing remotely strange about that. Its less common than verbal communication for sure but just use your brain!

[@mikemordhorst1877]

@@Maker0824because he used his debit card, with his pin and his drivers license. She had ZERO reason to even ASK her manager. She completely over reacted to nothing at all happening.

[@steven-jv4ke]

He gave me his ID but i didnt check to see if he was our customer, so im going to call the police because im shook ​ @jhs3184

[@mmdaisylover64]

“ I’d like to withdrawal $ 12,00 from MY ACCOUNT “ yeah that sounds just like a robbery. That teller was an idiot ! 🤦‍♀️🤦‍♀️🙄

[@Ramotttholl]

And here is my id and account*. i mean if they just say withdrawl 12k from MY Account whilst discreetly showing your gun id still assume its a robbery.

[@Plard1337]

Typical black ... IQ as high as a loaf of bread

[@BeeWhistler]

I'd say this was like something from sketch comedy if it wasn't in fact something from sketch comedy. Monty Python did a bit way back when about a bunch of robbers who were planning a caper to withdraw money and buy a watch. That's how absurd the notion is... it's already been a joke.

[@alexiane250]

also let me give you my ID and my bank card which has all my identifying information. It's not like you can't look on your computer my account and my balance with that

[@ultrasoulviver]

@@Ramotttholl state of Georgia doesn’t require a gun license to carry or own a firearm.

[@finnyr9330]

I have worked as a teller (long ago) and there is nothing out of the ordinary or unreasonable with requesting discretion non-verbally for such a large withdrawal. And while not the norm, large withdrawals do occur and handling these transactions professionally is the teller's job. So I cannot fathom what compelled the teller & her manager to react with a 911 call. But then I realized this is Bank of America and it all made sense.

[@Ryan_Carder]

That last sentence was golden. I don't understand why people use BOA when there are literally hundreds of different nationwide brands.

[@Numb_]

It's not even funny BOA is actually so bad

[@nathanbopp6163]

"Even black people?" ‐BOA

[@Numb_]

@@nathanbopp6163 what?

[@nathanbopp6163]

Apparently, BOA thinks black folks rob banks more use them.

[@Brian-bm7ew]

Teller gets fired. Manager gets fired. Bank gets sued, $1,000,000.00 for each minute he was in handcuffs.

[@Mityob67]

As a former BoA teller, the teller and the manager she consulted with are fully at fault and should be retrained or fired immediately. Coogler followed BoA cash withdrawal procedure to the letter...what's the problem?

[@brandontaylor3874]

nah, just the manager. She asked him because shes young confused. and he said "well, i dont know. call the police if you want" what a shithead

[@danielbuggie591]

Same thought here as a former teller. The note detailed a transaction they wanted to perform. Check the ID, the account, get an approval if it was beyond your transaction limit, etc. But being terse isn't a crime and if you haven't dealt with an irate customer as a teller then you never had to tell one that you had to put a hold on a deposit.

[@edwardlenovo3240]

"Coogler told Variety: “This situation should never have happened … However, Bank of America worked with me and addressed it to my satisfaction and we have moved on.” Translation, we fired the employees, and here is some money/rebates/extra stuff, please don't sue.

[@oduinn7948]

She should be fired not retrained, plain and simple. She just endangered not only an innocent person but one of their own clients, no coming back from that.

[@mattkoethe6691]

@@edwardlenovo3240 That was my first thought too. Problem? Throw some nice words and money at it.

[@allanwidner9276]

I really hope the teller and the manager were fired. To even suspect this was a robbery is pure lunacy.

[@ottomatedcylinder533]

Losing your job for suspecting a robbery from someone wearing dark clothing and passing a note asking for a 12k withdrawal... seems reasonable Edit: My opinions changed after reading all of your replies, though I still think losing your job is a bit much especially if they're in a bad financial situation

[@RedwoodAmaril]

@@ottomatedcylinder533 A withdrawal from a checking account. That he has an ID to confirm he owns. But she didn't check anything.

[@iwantfree9257]

@@ottomatedcylinder533 The man is wearing a light colored top not that the color of his clothing has anything to do with a robbery. Fire both those idiots because they open up the bank to some serious liability.

[@austinwest2735]

@OttomatedCylinder Dark clothing? You still sleep with a night light too huh? Scared of dark clothing, insane.

[@eddiek8179]

@@ottomatedcylinder533 He wasn't wearing dark clothing, was he? And even if he was - it's irrelevant. Dark clothing is only relevant if he is a cat burglar. The guy swiped his debit card and gave his ID. I wonder what the teller would do if someone mute passed her a note stating some instructions?

[@catchnupwithmichael1279]

He was filming black panther 2 during this time. He knows if people notice him going to the bank, he could be followed or people could wait for him to get out and rob him. He knows how the streets work, so he wanted to not get recognized and was trying to do the right thing. I’ve actually met Ryan Coogler before while he was filming creed and is a stand up guy. Incredible film maker too.

[@followme8238]

He may know the streets, but he sure isn’t switched on to the real world. We have these modern devices called telephones: you call and speak to the manager and tell them your concern about making a large cash withdrawal. It’s done in an office behind a closed door - like signing a mortgage. I’m not saying that the teller and bank manager were right to freak out like they did, but it’s predictable. Dude should have just called ahead.

[@vlhhill659]

@@followme8238 You're not too bright I see.

[@jugz9130]

@@vlhhill659 he isn’t wrong tho , if you want to write a note you have to consider the consequences of that. You can’t expect only good things when you look suspicious as hell doing that , it doesn’t matter if he gives his credit card and I’d , it doesn’t matter

[@JoseGranny]

@@jugz9130 What was so suspicious? The bank teller watches too many movies.

[@RazielDeTam]

@@JoseGranny 15:39 sunglasses, mask, beard, black hat - that's really like a camouflage from the movie (doesn't want to be recognized), and little sus tbh

[@jovogagic3555]

Here we can see how professional police officers can resolve situation without any problems. Beautiful work on their side...

[@notroll1279]

I worked as a junior bank clerk / cashier between my professional training and management studies. If the documentation, the account and the face of the person match, he's identified himself. There might be specific reasons to refuse a withdrawal (lacking funds, account blocked by court order etc.) but failing to check the ID and calling the police amounts to "swatting" - this call could have ended up in getting someone killed. That's an F for the bank.

[@isailopez4132]

Bruh she didn’t even talked to her manager before calling 911!!

[@SmallAndSoft]

Lady was probably a part time karen based on the way she spoke

[@Clark3218]

Do Banks not have Some Type of Security? Like a Human with a Gun Not Cyber

[@notroll1279]

@@Clark3218 Depends. When I did my professional training > 30 years ago, the change of bank branch security was in full swing in Germany. The armoured glass cabins for cashiers went, and automated systems were launched. All deposits were counted and inserted into an armoured box that couldn't be opened before the bank closed and withdrawals were restricted - so robbing a bank wouldn't yield much quickly even if you threatened to machine-gun everybody. You either looked for a softer target elsewhere or you had to take hostages to have the big safe opened which would be an hourslong process. In the case described here, the movie director would have known that large amounts of cash aren't available instantaneously - and to make a phone call to his branch a few hours before and ask to prepare a large withdrawal and the cashiers would have known to expect him.

[@mumblesbadly7708]

The bank must be sued, as well as the 911 dispatcher for asking whether he was black or white, as if it would determine whether the guy who passed the note was a criminal. 😡😡😡

[@InBreadDragon]

Customer: "I want to be low key af with this amount of money." Bank teller: "I got you fam" *Presses the silent alarm button...

[@charlottegerken4477]

Brilliant 👏

[@justin3819]

😂

[@Musica-sj8gc]

Haha

[@gutar5675]

At least she didn't press the comically loud alarm button which also releases a bunch of confetti

[@jojoone1099]

💀

[@now33]

The teller should lose their job. "I did not check the name on the ID" This guy was incredible on how he handled it all. Major props to him. I think I would be moving my money to a different bank. To avoid another hapless teller I think I would make some arrangements with the bank manager for future withdrawals. Should not have to, but things are really going down hill fast.

[@martynrich5187]

no. she needs training and robust oversight which lacked in this circumstance. Manager was more at fault..

[@hrishibhattacharjee5722]

@@martynrich5187 No. She does not need training. She left out reading the full note to be as misleading as possible in order to make 911 operator take this as a serious situation. She lied. She is evil. She endangered his life. She needs to go to jail.

[@PoseidonGod]

She does not need to be fired, but she does need re training. The manager’s career should be reconsidered though, as he’s the supervisor who gave the order to call 911 without verifying the informations given by the customer.

[@martynrich5187]

@@hrishibhattacharjee5722 I think uou mistaking her ineptitude for the job either due to lack of training or competency issues for intent. I've worked with call centre and counter staff and in the heat of the moment a lot of times the poop tge bed and don't take in what people are actually telling them (in this case reading)

[@aeon5566]

She went to her manager because she was suspicious. Banks get shit happen all the time. Sometimes you make a mistake. However the manager did not go to confirm the facts, but ordered her to call 911. I don't think she was at fault at all. If anything the manager should have come forward and confirmed everything and could have seen everything was fine. During the 911 call the the lady on the other side said he might just want to be discreet, but officers are on their way. However the officers did not seem to have all the information when they came on site. Leads me to believe that the officers were dispatched and not having all the details. Perhaps the 911 dispatcher could've asked more questions to confirm something was going on. I feel all the information was there to prove there was nothing wrong. So police would not have needed to be dispatched at all.

[@jordanhenshaw]

I love how the cops are challenging the dude to change his behavior in the future in order to get a better outcome... when everyone but him needs to be doing that. The cops and the bank blew this way out of proportion, not the dude.

[@immagamer4255]

The cops literally just did their jobs 💀 they got a call off a suspected robbery and handled it as such in the moment then continued on to deescalate the situation calmly and give the guy all the info he asked for. This is on the bank

[@SeanMetellus]

@@immagamer4255so Germany…cops should first ask questions regardless of any calls they receive. It is on them to figure what is happening and to put anyone in cuffs they need to first have RAS! THEY NEED TO INVESTIGATE AND ASK QUESTIONS FIRST! Which they never do???? If the situation is not LIFE OR DEATH you should talk to someone… PUBLIC SERVANTS meet the public and because (SOMEONE…) called they’re ready to possibly kill you…how does that make sense?! Gun out cuffs on, what if he fidgets or get scared and flinches?? Now he’s shot and dead for what?

[@kevintyerman1906]

@@immagamer4255 Agreed. The teller in particular is at fault, even her reading of the note was only partial, at best the cops arrived with faulty information which (importantly) was supplied by the bank - and at worst fully believed that a likely bank robbery was in progress. They de-escalated quickly, and the cammer cop in particular did everything he could to correct a bad situation as soon as he got enough info to know it was not an emergency / bank robbery.

[@jbird4478]

I wouldn't say they were challenging him. They were not implying it was his fault or something. They were just looking for a way to prevent it from happening again. And the idea to handle in with a manager in an office is a good idea. Maybe even make a call ahead. They'll just take you back, and it's much more relaxed for him as well that way. This was an escalation of miscommunication. The teller undoubtedly got way too nervous over something that's odd but not worrying, relayed with the manager who only echoed her concerns back making it worse, then details got lost between the dispatch and the cops.

[@steven-jv4ke]

he was coming down from a panic attack, he was almost acting like the cops just rolled up and were denying him info of their badge numbers etc lol its a crazy situation that couldve gotten someone hurt. i completely understand his concerns

[@datazndood]

The way he has his head down shaking in disappointment throughout the whole traumatic experience is telling of how sad the situation is.

[@paulrichards6894]

he never used the you know who i am ....seems a great bloke

[@IowaKim]

I feel bad for Ryan and the police, both of which were put into this difficult position by an incompetent teller & manager. This could have gone sideways real quick.

[@cascade00]

Don't feel bad for police, they put cuffs on him without understanding anything. They are so unprofessional, so so so unprofessional. They did not investigate at all, and simply take the word of a fearful caller.

[@cascade00]

The police force force force their opinion onto him. Totally unprofessional. They are terrible. Awful. Atrocious.

[@ferusskywalker9167]

@@cascade00 they need to though

[@KidGamingFTW]

@@cascade00 So you get a call someone is robbing a bank and your first reaction is just to waltz in there and just ask around "hey yall, we got a call over someone robbing yall" and risk everything going wrong/shootout OR go in there make sure the accused bank robber isnt able to put anyone in danger and then see whats going on?

[@sjk7467]

@@ferusskywalker9167 no they don't. There was no reason to immediately cuff him. He doesn't appear to have a weapon. They're calling because he "slid a note" which is not illegal, and they have not even confronted him and have many officers on the way. Cuffing is absolutely not necessary yet

[@loriehendricks9223]

The teller needs to be fired. She's in the wrong line of work if a note scares her. She didn't bother to read it or verify his info. Manager needs to go too. I've been in banking 43 years. This is the most ridiculous interaction I've ever seen. I feel so sorry for this customer.

[@reneequalls5878]

I hope that bank teller was fired. The moment of him saying “I’m just trying to manage my emotions right now” was such a grown ass man behavior. I really commend him for his patience. This should not have happened.

[@ronniebuchanan6575]

The manager told her to call 911..

[@paulrichards6894]

sack both of them

[@purawesomeness78]

They both need to be fired and I hope they both were

[@Maker0824]

Everyone in the comments here sucks. We don’t know how much experience she had. She never said it was a robbery, just that she was really stressed it might be. Her manager on the other hand should have 100% absolutely known better.

[@YerpDerp17]

@@Maker0824 Sure, but its more than reasonable to at least check the name on the ID before you call the cops. No weapon was being shown, and the person wasn't making any threats. Her not at the least checking the name left way too much confusion with the cops, to where even the operator was thinking the person just wants to be discreet. Calling the cops in that situation not only put that man and his loved ones there in danger, but at the least took time of his day where he had to be in cuffs explaining himself. Absolutely ridiculous and avoidable. Him using his actual ID is a massive aspect to this whole thing. It takes literal seconds to check the name. Any reasonable person, after seeing them use a debit card, and showing an ID with the matching name wouldn't conclude this may be a robbery.

[@InvisibleSoul8]

The bank employee gets an F for watching too many movies and instantly associating a written note with getting robbed. Clearly the employee has no common sense. The guy used his bank card, entered his PIN, and gave you his ID. How the hell do you still think you're getting robbed?

[@SloppyPuppy]

Should be fired.

[@markrayes2973]

bingo definitely a lawsuit in the making

[@rrp54q95]

Ahhh yes someone who doesn't realize how often banks are robbed. Keep in your lane as you don't know what your talking about.

[@matthewsmith3078]

The 911 operator doesn’t get a pass, since NONE of the information she was given indicated that a crime was being committed. If she didn’t really that info, bad for her. If she did and the cops acted on the info, then bad cops, no donut.

[@DigitalWraith]

@@rrp54q95 how often do banks get robbed by someone who provides the teller with their ID, card and correct PIN number? Sit back down oh wise one.

[@CubYall]

“I’d like it to be discreet”. Proceeds to call the police!!!! 🙃

[@ZoonCrypticon]

At least none of the bystanders suspected him of withdrawing a lot of money, for robbing him afterwards. Although by now at least 1.65 million viewers around the world know, that he withdraws at least 12 kUSD , when entering a bank. Let´s hope people around him do not make his life more difficult because of this incident.

[@CubYall]

@@ZoonCrypticon honestly, cause now we all know the bank he uses and how much he takes out. That’s so dangerous and I hate that for him, he’s just trying to live

[@cliffbutler9820]

He will more than likely withdrawal his money and use another Bank

[@NuclearGameVideos]

Normal people do not care about being discreet at the bank of all places. Also he could have made an appointment with a banker instead of walking to the teller.

[@matthewcooper412]

Smh

[@trix_xirt]

Just look how devastated he is learning even his baby's nurse got handcuffed too while just waiting in the car. Just crazy.

[@zengreen7]

That was uncalled for.

[@MelissiaBlackheart]

Cops will often handcuff everyone, even victims of crimes have been cuffed and shoved in to a squad car.

[@timf2279]

Untill the incident is resolved thats policy. She could have been the driver for her partner who was inside the bank committing an armed robbery. We are seeing after the fact, think of the officers stand point of arriving during a potential robery in progress. This is about everybody's safety, just not the officers.

[@peterrenshaw9237]

@@zengreen7 unlike the U.S. Customs and Border Protection they have to secure the situation as this could be a bank robber with a get away car who could be extremely dangerous and could kill police to get away .

[@zengreen7]

@@MelissiaBlackheart Especially when they have natural suntans.

[@Calimax91]

I’ve removed 10k from a bank before and they are in fact NOT discreet.

[@NickMeisher]

My father withdrew 20k one time from bank and the teller was waving the stacks of cash around making a scene. I understand why he passed that note. It makes sense in a rough hood.

[@angelmedina2762]

Make sense any where do not think your safe because you're in a "nice neighborhood" watch someone car and money get taken yesterday because they thought they were "safe"

[@KittyJacque_]

who said he was in a "rough hood" ?

[@NickMeisher]

@@KittyJacque_ You ever been to Atlanta? or just virtue signaling white woman?

[@KittyJacque_]

@@NickMeisher lol I live in atlanta

[@NickMeisher]

@@KittyJacque_ lol. so you should know the hood where this is taking place ;)

[@EpcotmomMK]

More respect for Ryan for never asking "do you know who I am?"

[@CubYall]

The crazy part is, if he’s withdrawing that amount I’m assuming he has waaaaay more money. She didn’t even look at the account

[@xenosayain1506]

That and that amount isn't unusual. I had a similar situation when I wanted to withdraw 8000 cash for a private car sale. Literally had to explain I was paying cash because the seller agreed to a lower offer if I paid cash for the vehicle. I think it's because I was 20( lived at home and worked my ass off to get the money for my own car so I could move out). For me maybe it was my age granted the money was in my account. And my young dumb self said out loud to the teller what I wanted and why. And it spooked her. I think people are just too paranoid these days.

[@TheEllisPrice]

Even dispatch said "oh this isn't even verified ..... Maybe he just wanna be discreet but I'll send police"

[@technne-gu1yu]

i mean if you verbally get 12k from your account you're basically saying "kidnap or rob me i have more than 12k in my account" people are literally 5 ft away from the person next to you

[@kyrectx2]

the teller is an idiot - “he handed me an ID but i didn’t even look at the name because i was so shook up”

[@KkevrockK]

He’s Ryan Coogler, of course he has more money. Have you heard of the movie Black Panther? Yah he’s the director.

[@zubetp]

i remember when this happened and that teller makes me just as angry now as it did then. what's confusing, though, is even dispatch seemed to believe this wasn't worth a 911 call; so i'd love to know what exactly dispatch told the cops. i think the fact that the teller had literally no reason to call except that she was nervous due to not looking at the information she was handed is pretty stinkin' relevant!

[@jayteefishing1543]

I like how when she called 911 she didn’t read the whole note. Just the parts that would justify her being afraid. In situations like that you’ve got to got to got to put every detail in there because just missing a few words of that note could be the difference. This was uncalled for. I’m glad the police handled it professionally and calm. Somebody could have been killed here.

[@Biggietalls779]

@@cerebrumexcrement I think what OP means is the teller omitted “from my account”. She only said the “12,000” and “discrete”.

[@noahbohl2127]

She also didn’t verify his information despite him providing an id and putting his pin number in. The manager also deserves some blame for not questioning her lack of verification and not trying to understand the situation for himself.

[@jayteefishing1543]

@@Biggietalls779 exactly. Thank you.

[@jayteefishing1543]

@@noahbohl2127 you’re right! Absolutely

[@RewindOGTeeHee]

got to got to got to 🎶

[@jamedraa8472]

"I'm just trying to manage my emotions right now...." he's doing a great job. The teller & the manager are a half-wit and a simpleton.

[@sur-real3416]

I agree with your comment, although surely you are too generous. Whatever it is that's about five levels below half- Wit and simpleton that I think would be more appropriate.👍

[@radicalrick9587]

*OMG! Being deaf I pass notes all the time! I'm glad I didn't run into this lady!* *I'd be guilty of stealing/robbing my own money!*

[@dissraps]

"Um this person isn't responding when I asked them questions. They have an id, bank card, pin, dark glasses, a cane, and a dog. They gave me a note that said I can't hear can I have $20. I think they're trying to r@pe me"

[@jodybillings3841]

and don't use sign language you might get shot for making a threatening move.

[@gertrudelaronge6864]

@@jodybillings3841 or accused of throwing gang signs.

[@radicalrick9587]

@@jodybillings3841 *True, I didn't think about that. Thanks for the leg up.*

[@radicalrick9587]

@@gertrudelaronge6864 🤣🤣 *Would be Accused of throwing threatening gang signs.*

[@RydiasRevenge]

You forgot to grade the Bank Teller AND the Manager as an F for placing a false 911 call which escalated a situation unnecessarily without verifying the legitimacy of the customer's request and for not verifying the information presented to them. ANY good manager would have come out to speak with the customer and verify information, not to mention consult with their security (if they have them) or loss prevention team BEFOREHAND.

[@kadraeallday5582]

She has a paranoia type of disorder. The ENTIRE TIME her description of the event was 100% normal but she wanted it to be scarier. She manifested the fear. She needs to see a professional about her fears. I grew up with a mother who would do this. It’s a serious issue. And I heard from a news source she is pregnant, she NEEDS to be evaluated.

[@LadyAstarionAncunin]

Interesting take! You may very well be right. It sounds logical. Maybe histrionics?

[@cerebrumexcrement]

yeah i can see her when someone says hi. she be screaming STRANGER DANGER! STRANGER DANGER! 🤣

[@TheRandomINFJ]

Ridiculous. Not every jerk needs to be evaluated or get help. Humans are jerks. If every a$$wad got evaluated, we'd ALL be evaluated.

[@fartface192]

@@TheRandomINFJ maybe we should?

[@MrExdeath57]

This is plausible during the pandemic mental illness has been increasing drastically so maybe basic human interaction sometimes can cause such odd paranoia or a weird psychosis meaning it's me against the world

[@DeadAir21]

My thing is that even after they ruled him out as a threat or committing a crime, instead of immediately letting him out of cuffs they continue explain why he’s in cuffs.

[@rodemasterw9286]

i mean police cant remember and memorize every case law and every regulation so i think they did good

[@willster2967]

@@rodemasterw9286 What about him not being a danger and not needing to be in cuffs has to do with knowing every law and every case? They absolutely should have let him out of the cuffs

[@melitapeters7698]

@@willster2967 Before you can detain someone you must have reasonable suspicion that this person is breaking a law or about to commit a crime. If this person is not a threat to the police or others it`s no need to put him in handcuffs in the back of a car. Then the police has to make investigations, talking to witnesses, seeing security cameras etc....If someone calls xou "someone is weird"(that`s what the call was) the police have no right to detain someone without further investigation. This was an illegal detention and the officers knew that. All the police blablabla before they took the handcuffs off was trained behavior for such cases. The aim is to distract the person from the wrongdoing of the police, in a way even to convince them that is was partly their own fault.

[@willster2967]

@@melitapeters7698 Yeah that sounds about right, you put it very well

[@barrierouse]

They knew a shit storm was coming, that’s why.

[@R-L-I]

911 Call: yeah I got a guy in here that just passed me a note saying could I pass him money _discreetly from his own account_ please send the police! 🤦🏽‍♂️

[@bl757]

And he also gave me his ID and bank card. Who knows what he'll do next

[@exhaustguy]

@@bl757 Remember the case where the cop said the woman biker on her way to work threatened him with her ID. I mean I guess a driver's license can be a deadly weapon to some.

[@nickybeingnicky]

Then somehow the police turned it to bank robbing. With no RAS.

[@Duciousness]

@@exhaustguy POV Cop: "She looked at me funny sir and I felt like 10 punches and 3 gunshots inside and that's when I unloaded the pistol on her, Sarge"

[@bl757]

@@exhaustguy naw I missed that case.. to be so "brave" police sure are afraid of some many things that aren weapons

[@jasonbush741]

Love how reasonable (yet unnecessarily) he politely asked to have his handcuffs removed. A++++

[@QuirkyView]

I love that tone of voice from the 911 operator. "I'll send someone but it really sounds like you're freaking out for no reason"

[@AUser-t6n]

Really shows how important a 911 operator's role is. She instantly had the right hunch that this might be a false alarm. Pressing the caller for more details such as the exact wording of the note and exact behavior of the client may have helped substantiate that and brief the cops accordingly.

[@ScreamingEagleFTW]

exactly. Read the whole note to me please. Is that the whole note? Did you leave anything out?

[@mervyngreene6687]

I think that the operator appeared to act appropriately. However, she should have asked the teller to verify his ID. That should have ended the call. The issue, as was stated in the video is what the officers were told. If they were told that a robbery might be occuring, they acted appropriately. BUT, there is a serious problem with the gross miscommunication. You could tell from the immediate "copslaining" that once they got him in the squad car, they knew this was a complaint. If the call was thoroughly and accurately relayed to the officers, then this was a travesty.

[@Tiersmoke92555]

The sad thing is that had one little thing changed, a movement or a reaction time and a sound, he would be with Chadwick.

[@LotsofLisa]

Agreed, this lies squarely on the bank. She only read bits and pieces of the note to make it sound worse.

[@3_up_moon]

The question now is, did she pass that on to the dispatch or was that information left out?

[@Zt3v3]

How frustrating and what an incompetent manager. Sure, the teller WAAAY over reacted but the manager should have been the stop gap for this silliness.

[@ryanjones7681]

Same with dispatch.

[@BrandonH321]

@@ryanjones7681 sounded like dispatch did try to stop it. But eventually they have to listen to the caller. This all falls on the bank.

[@Nutnboujee]

Just closed my account with Bank of New York. This was DISGUSTING!!!!!

[@timbaee]

I love how she doesnt read the full message but reads parts of it to seem like its an emergency. He provided every information she asked for but she was too "shook" and called the police. Why is she working at a bank if she mentally unable to?

[@svarthol2341]

This is why I only work jobs I can tolerate. I think people often don't think about if they can do the job. More often than not people are more focused on getting the job

[@joshwarrey3728]

She's racist but unaware of it

[@Emot10ns]

@@joshwarrey3728 Bro what??? She was African American... Listen to her voice

[@Xfactor444-x4n]

​@@joshwarrey3728she was black but black people can be racist and biased against each other. That's not a new thing, that it's something that is as old as slavery.

[@paulrichards6894]

@@joshwarrey3728 she sounded african american

[@Tzvi092]

I am appalled and disappointed that there was no discussion addressing the fact that the person who made the 911 call that was played in the episode clearly misled the 911 operator as when she read the note, she did not read exactly what was on it. Based on the events as described, there is no question that by failing to accurately describe to the 911 operator, the caller is liable/at fault, and perhaps guilty of a false 911 call. If she had done her job and (1) properly verified ID, and (2) accurately and professionally involved her superior, the customer would not have been violated. It would seem that the events as documented constitute sufficient cause for action against the bank and the teller. I would not have been as generous as this customer was.

[@gregmendoza1915]

Remember her superior got scared and told her to call the police

[@C-TOWN-ALL-STAR]

@ Tzvi092 Very well said and 100% right on the money with your evaluation & conclusion of all the facts ☝ 💯 👍😎👌

[@OhaiVictoryoftheppl]

​@@gregmendoza1915 But it's based on her information, both verbal and nonverbal and they're in a very serious situation handling money. The bank tellers lack of information + body language put her superior into alert (which is their job). So of course the manager is going to react accordingly, that could be life or death. HOWEVER, I do think the manager should have told the girl to stay in her office and then went herself. I think she would have done the proper checks and found there was no reason for alarm. She could have also had the police called, asked the girl clarifying questions, and hopefully caught the inconsistences. From there she could have called dispatch with an update that would have at least lowered the priority of the call. However, that all depends on the reaction of the woman to her superior. Humans feed off of each other.

[@nboddie1036]

@Paul Wallace The call operator asked if the ID matched the account info, the dimwit denied even READING the name! This is entirely on the teller, she is incompetent and failed the customer...

[@DeltaRoots]

@Tzvi092 well stated

[@kelvinhawkins150]

The way he communicated to the officers to take the hand cuffs off was incredibly emotionless and I gotta tip my hat to dude for remaining calm

[@c3servicesofatl]

👍🏾

[@dougcastle1785]

He directs Hollywood actors he knows all the tricks.

[@Meng776]

They kept telling him to calm down when he clearly calm.

[@CowToes]

@@Meng776 that's what they do to provoke the victim. It's to justify any violence they do, they do it for fun.

[@Donniec685]

@@CowToes 16:28 “who the f*** is that” doesn’t sound like someone is getting agitated?

[@busa290]

Who robs a bank with their kids and the nanny in tow. Plus gives their back card and ID to the teller.

[@tavias.7604]

This bank teller is an incompetent doink her manager should have dealt with the situation much better and professionally. Nothing about this says robbery. Ridiculous. Probably gave the teller that little thrill and buzz to have some drama added to her day. Unfortunately the drama she created just makes her look real dumb

[@cw6621]

I hope she sees every time this video gets shared and that memory further instills in her that she should never work in the public with the biases she carries.

[@mrcontroversy222]

@@cw6621 I send it to her every week.

[@awrebyawe]

She was new and clearly still under training, I doubt she did it for "drama". Manager is 100% at fault here

[@peterrenshaw9237]

well that not true i bet that bank never ever got past a note unless they was being robbed customers simply dont do that .this whole situation could of been avoided if he tuck into account banks do get robbed

[@elbuggo]

Sounded like a Affirmative Action bank teller - they are simply forced to hire them.

[@sydhamelin1265]

As a bank manager, I've dealt with countless people that used notes for reasons other than robbery. I've also worked with celebrities that wanted to keep a low profile, and also worked with people who were withdrawing large sums of money, and didn't want to voice that out loud. While the officer suggested that Mr. Coogler ask for a manager next time, that really falls on the bank to offer up the privacy, ESPECIALLY with the dollar amount in question. The manager's role should have simply been to have Mr. Coogler remove his hat and sunglasses, per bank policy, make the visual ID, then offer up to conclude the transaction in their office, for additional privacy. Banks should count out the withdrawal in front of a customer, so that might agitate someone who is asking for discretion. The bottom line is that, aside from the hat and sunglasses, this is a 'by the book' withdrawal, that was very poorly handled by the manager, in my opinion.

[@suspectxxxl2980]

YES!!! My exact response to all this, you summed it up perfectly.

[@silverletter4551]

The manager was bored and wanted to see some action, so they made up the encounter to hopefully see the man killed by police.

[@redeastwood4850]

I think the teller seen the note and her fear got the best of her and her imagination took over to where she couldn't even comprehend the situation. I do agree the manager should have took care of this

[@sydhamelin1265]

@@redeastwood4850 Exactly. I don't fault the teller because of that exact reason...once she saw the note being passed, she could have just been panicky. Management is supposed to have more experience and training. The teller, on the call, even seemed to be questioning the issue as well, as if she was calming down and realizing that it may be a mistake.

[@AxeWhyz]

maybe the teller had been assaulted before, I've found all traumatized victims are different after their experiences, forever...

[@ill-nois2282]

Respect to Ryan for keeping his cool throughout this whole interaction. It was an extremely dangerous situation to be in given the nature of the call. The bank teller didn't even verify the ID and account information given to her before calling 911, it was reckless on the bank's part.

[@matthewsmith3078]

And no crime was actually articulated to the dispatcher yet he ended up handcuffed anyways. There’s blame on their end as well.

[@RaptorsDot]

Funny u make a call they don’t care what u say they coming to kill

[@Tenchigumi]

I personally dig how Ryan didn't ever drop the fame card or demand special treatment as a celebrity. He just acted like a normal dude, despite all his fame and success.

[@moomoo0670]

The teller and Manger seem slow as hell. He had his ID, pin number and debit card wow.

[@larrybrinley8222]

How slow IS hell ?

[@CubYall]

I hate how the cops throw blame on him saying “have you thought about talking to a manager” like the manager wouldn’t possibly do the same thing and the cashier talked to the manager and they still called the police instead of getting the facts

[@nickybeingnicky]

The cops are as incompetent as the caller.

[@VariouschipHD]

I really don't see that in any way, shape or form as an attempt to "blame" him for the circumstances. That officer was respectful throughout, and the intention seems to be nothing else but to suggest an alternative. Of course it shouldn't come to this either way, and the 911 call was completely unnecessary, but let's be real, how much experience do you think an officer has of withdrawing that much cash at banks? Tone was friendly, and I don't see any reason to assume ill intent given the rest of his conduct

[@leontinemccain5170]

You're absolutely correct. Being black in a white settlers colony is being suspicious without benefit of the doubt. Any white person would have been given the benefit of the doubt by the teller and manager and would at least have had the information provided verified. This is implicit racism 101.

[@supremoluminary]

The teller was so dumb she couldn’t read the note, much less comprehend it. Hopefully the manager wouldn’t be as much of a moron. (But given what transpired, all bets are off.) Talk to the manager so that to arrange something on a regular basis.

[@CubYall]

@@VariouschipHD never said it was ill intent. You can be all of those things you said and still be blaming someone. He’s already in handcuffs and and on camera for simply trying to make a withdrawal and the cop goes “have you tried this instead” like nobody wants to hear anything like that after stating this was causing them to have a panic attack

[@trenhex]

This should have been a 5 minute interaction. "There's a bank robber? Okay detain him. Wait he's a patron and has no weapons and no evidence of being a criminal? False 911."

[@nickybeingnicky]

That would require the police to do their job. Instead of trying to pin everything on the victim of the false report.

[@ottomatedcylinder533]

@@nickybeingnicky They did their job, they had incorrect information. Plus he did use a note instead of talking to the manager, not that it justifies a 911 call but he could've done better to prevent the situation. It's a shame misinformation happens largely due to the caller since they're either angry or stressed, nothing you can do about it.

[@Editnamehere]

@@ottomatedcylinder533 actually the cops didn’t do their job as stated by Fernandez.

[@nkoistrash]

Maybe a 15 minute if they have a time lock vault but this is very very poor training and handling. This interaction should have never happened

[@sevaul]

@@ottomatedcylinder533 I use notes almost every time I am physically in a bank, I don't even talk to my bank tellers no reason to.

[@ThomasWright-n2k]

The description in the phone call does not describe a crime, it actually describes proof that he was a customer by stating he had a debit card and ID with a note stating he wanted to withdraw from his account. None of this is the action of an attempt to rob the bank. We need the CAD call to the officers, if the dispatcher did not relay the full facts of the call she should be fired and sued.

[@bl757]

Hearing about the story again and the details infuriates me all over again Who robs the bank with their ID and their bank card???

[@coletrain218]

Why not call ahead if you want to make a large withdrawal? Why pass a note? Dude has to have some common sense sooner than later.

[@brianmurphy6480]

Let's see. The man is wearing a mask over his face; dark glasses; and a beanie. Provides a hand-written withdrawal note. Answers every question with, "Just read the note." Cops show up after being told by everyone involved that, yeah, this man is suspicious as hell. Immediately acts as though it's everyone ELSE'S fault when, let's be real, the only person who could've done this and walked immediately would be Hunter Biden. 😆

[@c0nc3ntr8d6]

Police handled it poorly, however, who tf withdrawals money and instead of quietly speaking with a teller or asking to speak with the bank manager, you give them a note and when they ask you a question you say “read the note”. That’s extremely off as well.

[@c0nc3ntr8d6]

@@brianmurphy6480 dude, who are these people we live with? How can they be this stupid to not see this was extremely suspicious?

[@Voltron21]

@@c0nc3ntr8d6 it could be seen as suspicious absent the particular facts of the scenario, like handing the teller his ID and swiping his debit card 🤣🤣🤣 Why make excuses for idiocy?

[@bwright925]

He's in Atlanta. I wouldn't want that much money counted out in the open either. You can't trust anyone anymore. I will say a note probably wasn't the best decision. I would have asked for the manager and spoke to them privately and told them what I was requesting.

[@100grizzlybears]

Good point.

[@nitrologly]

@@100grizzlybears It really isn't. A note is way more discrete. Not to mention there's disabled people that need to write notes to communicate...

[@exhaustguy]

Asking for a private meeting with a manager is less suspicious than a note which clearly says he wants to withdraw a certain amount from "his account"? I don't see it. Both the teller and manager are morons, but probably the manager more so. The manager could have just as easily had the private meeting once the teller rabbited.

[@jibril2473]

@@exhaustguy the tellers a moron, the managers a moron, and Ryan himself is a moron too. This whole situation was a moronic incubator!

[@obinneji]

The teller said she didn't even LOOK AT THE NAME! The blame starts there.

[@Cooldaddio2]

“Im so shook up”. This teller needs to go back and get her GED.

[@zengreen7]

Maybe she was new and just being CAUTIOUS.

[@dashnaso]

@@zengreen7 well then hire less shook humans.

[@estebanfuentes2611]

@@zengreen7 the only reason you said that is because she is black! That the only reason.

[@griiindlepsn6084]

If she works at a bank she probably has one. What in particular made you think that.

[@djo-dji6018]

@@estebanfuentes2611 Yep, had she been white they would have called her a racist Karen.

[@PremiumUserUltra]

Leave it up to an airhead to call the emergency line

[@Chanwills0]

Nothing more discreet than being arrested 😌

[@CactusJack252]

Mr. Coogler gets my respect. Not one time did he throw out "do you know who I am" to try and get out of the situation.

[@YogSoth]

Wow this is ridiculous. I withdrew 15k a while ago to buy a vehicle- the seller only wanted cash. I did the same thing, the only difference is I just filled out a transaction slip instead of a note, but pretty much the same thing. I’m not usually paranoid but I was definitely uncomfortable having that much cash on me, and I 100% did not want them to count it out up front. People get killed all the time for a lot less.

[@7Eightyone]

@@revivir1938 you can verbally request money at a bank. I've even been to banks that had deposit slips but no withdrawal slips. Ryan did nothing wrong. The teller didn't even check the ID before freaking out.

[@YogSoth]

@@revivir1938 A lot of banks don’t even have withdrawal slips in the lobby, you just need to ask at the teller. The guy in this video did nothing wrong.

[@vaffankoolo]

if that audio recording of the emergency call is the actual recording (she only said "$12K & be discreet"), it's clear the bank-teller didn't relay to the police the full message written on the note ("from my account"), plus he used his card & PIN & ID... DOH! How could she possibly think it was an attempted robbery...

[@devontelastname6094]

He seems like a patient man given the circumstances.. I’d immediately end any and all business with a bank that did anything like that to me, he did what he did to AVOID public attention, and ended up getting that and then some.

[@aSSGoblin1488]

he needs to talk to a lawyer, see what his options are. what is the liability of the bank

[@rrp54q95]

@@aSSGoblin1488 the bank will settle, situation was handled badly, but don't do what he did with the note. I've personally stopped actual theft because something didn't feel right ended up the account holder had her purse stolen and the person at the bank was a imposter

[@squidly1117]

Yep, you bet your ass they begging his forgiveness.

[@remiem-iw7uk]

@@rrp54q95 Don't be ridiculous! It is foolhardy to stand up in a bank and loudly voice that you want a large sum of money!!! That makes you a target!!! This crap only goes on in America!! The man gave all he needed to for his transaction to be done discreetly.

[@rrp54q95]

@@remiem-iw7ukno-one said that but his attitude that he was too good to talk to someone lower than him is a problem and is what ultimately caused this to happen. Keep licking the boots of the rich though. people who want to be inconspicuous call ahead and set up privacy. but i guess that is to hard for you to understand.

[@Muscleduck]

Calling 911 was the cometely wrong decision. He had his card, entered the pin, and showed his ID. What more can you expect? The manager should have talked to him and maybe taken him to a separate office.

[@DaveCorbey]

Ah but he was black

[@aeon5566]

I could not confirm from the video that he input his pin, but maybe I missed it. I just listened to the 911 call and there was no mention of his pin number. In the police interaction there was no mention either of putting in the pin number. He mentions the pin when he went to other banks. In this case the call to 911 might have been made before he had a chance to put in his pin. But it could also be that he did put in his pin. It's unclear from the information in this video. The only claim to his pin is the person who uploaded the video stating he put in his pin. That is not clear from the video itself however.

[@danielp5208]

@@aeon5566 0:51

[@aeon5566]

@@danielp5208 That's the video creator saying he entered his pin, but the that's not confirmed in the actual interactions in the video. No one mentions this.

[@zipcc]

@@aeon5566 But that is how you withdraw money from a bank. you have to input the PIN #. If he didnt yet then that is the cashiers fault for not asking him to do that yet.

[@pf4773]

This poor guy simply wanted to protect the cash he was giving to an employee. So reasonable. But OMG, what a nightmare for him. What a horror show for this poor guy, including being surrounded by guns drawn! My apologies to him for his traumatic experience.

[@jennylynx1869]

It’s really scary that anyone can call the police and have shit like this happen. I just watched one where someone called the cops on a black guy for “being suspicious” handing out voter cards , because he was wearing a jacket in 65 degree weather. It’s just crazy

[@subgrappling805]

Good lord…the teller actually said “he gave me a debit card and California ID…but I didn’t even look at the name, I was so shook up”. This is utterly disgraceful and this teller ought to be ashamed of herself…and fired immediately.

[@Cray93]

and the stupid manager too

[@sandraelrod5108]

Black Man providing necessary identification. Idiots. I hope he sued their a****. The bank & cops sickening.

[@dornosaleyal9741]

She had reason to believe that he was handing her fake documents to make it look good for the heist he was trying to pull off.

[@spacequack5470]

@@dornosaleyal9741 Said nobody with functioning brain cells

[@subgrappling805]

@@dornosaleyal9741 She said herself that she didn’t even look at the name on the cards. If she got “reason to believe” off of that half-assed horseshit effort put in…she gets what she deserves in the end.

[@toasted_.coconut]

These officers keep badgering him "we need you to understand". They fail to appreciate intent > impact. This happened to him. He's in shock. Stop asking him to understand your point of view. And ffs the second you realizes he's innocent take the cuffs. He shouldn't have to ask.

[@ottomatedcylinder533]

Their point of view is more important since they're doing a Terry stop. They also waited for him when he asked for a moment to calm down. Your problem shouldn't be with the officers, rather with the 911 caller who misread the situation and Ryan who could have called the bank ahead of time or asked to speak to the manager.

[@cakecakecake1]

All fingers should be pointed at the teller, rather than between him and the cops

[@epstein_isnt_dead7726]

In shock? From being arrested? Do you have any idea how many people are arrested every day and don't go into shock? This drama queen is just hamming it up and naive people like you but it full stock

[@joshswain6495]

It's called du process, they promptly removed the cuffs when they understood the situation and they were reassuring him the reason for the stop and it wasn't personal. They provided a list of all their names and badge numbers, what are you upset about

[@unit4735]

@@epstein_isnt_dead7726 I’m completely fine with the officers in this case but i do know a lot of people that got real ptsd from being arrested and charged

[@louiegarcia3544]

I once pulled out 25k from my bank account and that was the most akward scary feeling. I was talking low so nobody would hear - but the teller didn’t follow my low tone. I was also with my daughter- so I wanted to get out as soon as possible. People get killed for less than that. Totally understand why he wrote the note. Taking that amount of money feels like a target on your back.

[@awilson8385]

They always try to make something outta nothing. What kind of dumbass slides a teller a note......and what kind of dumbass teller thinks someone is robbing her while trying to make a withdrawal with their own ID and bank card.

[@TommyJonesProductions]

BoA called the police on me once for trying to deposit my paycheck in my account because the check stock was old and was missing a leading zero. I was handcuffed and frog marched across the bank and spent 30 minutes in handcuffs desperately trying to talk them into calling my employer to verify the validity of the check. I sued and won.

[@moomoo0670]

Wow how much did you win?

[@travismiller5548]

my bullshit detector is going nuts

[@moomoo0670]

@@travismiller5548 🤣🤣🤣🤣

[@Blood_bought1]

Wow sounds like a bad day

[@TommyJonesProductions]

@@travismiller5548 then you need to get it calibrated because this happened

[@horsepowerjunkies]

It should have never come to him asking for the handcuffs to be removed. They should have done that the moment they realized this was a misunderstanding. The teller and manager have no business working in a bank.

[@exhaustguy]

Instead of explaining to him while he is cuffed in the back of the car, why didn't they uncuff him and did ask him if he wants an explanation for the detainment? Having him sit there in cuffs why they "copsplain him" to him is frustrating. He should never have been cuffed, but, once cuffed, when he was cleared, all expediency to release the detention should be made.

[@kylenielsen5341]

Yeah at 7:05 you can feel Ryan's anger at this as he asks him to skip the copsplanation while he's cuffed. So politely too, way more politely than they deserved.

[@MrRogerJacobs61]

I agree. The gentleman had every right to just say, "Lawyer," while the handcuffs were on (I understand, of course, that it wouldn't be easy to invoke your rights when police surround you) . And the copsplaining afterward, especially the unwarranted "Calm down,"" from the supervising officer, is just the police covering for not seeking explanation from the bank personnel in the first place. Usually, I agree with this channel's grades for officers. I guess, since they didn't rough the victim up....So, as we used to say in pickup basketball, "No blood? No foul."

[@1SCme]

Exactly - skipping past putting him in cuffs, and keeping him in cuffs after the frisk (did the LEOs really think he was a risk to their safety?), they should have removed the cuffs and made it clear the detention was over the moment they verified his ID - past this point, they no longer have RS, extending the detention is illegal. Unless you believe all of the LEOs simply forgot, it was an act of intimidation.

[@ScreamingEagleFTW]

ya they copslain why they mistakenly put cuffs on him while he still has cuffs on him.

[@jayo4282]

He handled it phenomenally! Even in the heat of the situation he was calm, clear, and reasonable.

[@godessofyouguess]

Seriously, appreciate this guy's utmost respect and calmness

[@mississippigirl4193]

The way that bank teller was talking to the 911 operator, it seems like she wanted him to be guilty of something. I heard this on the news when it happened. I bet she felt like a fool.

[@Silent_Shadow]

I hope she felt like a fool.

[@StrawberryFields4ever65]

FELT like a fool? She IS a FOOL!!!

[@AmandaA-zf3qo]

She didn't feel like a fool. Fools don't know how dumb they are. I bet she still doesn't understand how dumb she is. She'll die an idiot.

[@mickieswendsen1302]

The teller SHOULD have felt like the FOOL that she was!!

[@Sockmonkey3940]

I'm shocked any bank can be so clueless

[@nkoistrash]

I've worked at a bank and had this exact thing happen. I never once even thought of calling the police. The note initially got my blood pressure up but seeing the word "withdrawal" and seeing the correct ID, verified info and signature etc immediately eased my nerves. I had him sit in the conference room for privacy. At that point I just asked the guy the reason for the w/d, informed him due to the amount we do more paperwork and asked those questions, and he told me everything i needed, and let him know about our time lock and time frame while we get those funds. 15 minutes later, met him in the conference room and counted it back and this guy got over 20k. I don't get this at all. In the conference room he explained too that the reason for the note was due to the fact he's had bad experiences with people in our area (known crime area) and it was 0 issue. The only time it may be suspicious is due to possible forced w/d but even then we always have our manager speak to them too to make sure they're comfortable and safe and if we suspect anything we call our fraud department to have a conversation. We rarely ever jump to calling police first, even for fraudsters caught red handed. This is bs and this teller needs new training.

[@ottomatedcylinder533]

Yes the bank made a mistake, I don't understand why the police are even a point in the topic.

[@admthrawnuru]

@@ottomatedcylinder533 because the 911 call accurately described the situation and did not describe any crime, but somehow in their internal game of telephone it became "armed robber." The police get stupid Karen calls all the time, if they don't know how to handle them, it's a problem.

[@yunofun]

I had experience with this from the customer side of it. Was withdrawing 15k to buy a car (seller wanted cash). Handed the teller a deposit slip with my withdrawal amount on it and my ID. She scurried off for a minute, came back and gave me my ID back and asked me to go wait in an office and the loan officer would be with me in a moment. I was a little confused because I wasn't there for a loan but said whatever and went and sat in the office. Few minutes later the manager came in, asked a few questions about why I was withdrawing the money, then went off again and came back with the money. On the way out he said something about "glad we could get this loan taken care of for you" as I left. They got it. They got that the reason I used a note was concerns over others in the bank knowing I was asking for that much cash, and reacted in a way to completely dispel it. That being said, not every bank is so mindful of things like that. The bank I was at before that one I once got in an argument with a teller in the drive up over a deposit slip. They didn't have one in the little canister thing so I sent it in and requested one, she argued with me that I could just tell her my account info over the speaker. That was the last day I banked there.

[@JasonHitzert]

I worked at B of A in West Los Angeles and treating customers, especially high net worth customers, like this would get you fired. The teller could have sent him to a personal banker. I just can't believe this situation.

[@ericconrad8854]

sorry for necroing this but for real man. This would have been better if he just called and had all this setup in advance, like real quick or the banker in charge of the teller took charge of the situation like what kind of robber stands there as the teller walks off.

[@arconeagain]

​@@ericconrad8854 I had the same thought, but then I realised it can be difficult to get a hold of an actual person on the phone... with waiting time.

[@usashaz]

Leaving B of A after 15 years as a customer was one of the best decisions I ever made, they are truly horrible.

[@1delta_10tangos]

Agreed B of A is GOBBAGE

[@jqsqueue]

I have them and hate them.. who’d you go with?

[@usashaz]

@@jqsqueue Chime, two years in and I've never had a problem. They mail checks free, don't charge fees for overdrafts (must have direct deposit minimum of $200 to qualify), and no standing in line!

[@chrishansen5784]

They are absolute demonic scum

[@pawelwisniewski6849]

I left after depositing 7k check and they recorded $700 , had to wait 2 weeks for them to do they investigation and get me back my $6,300

[@carlrobison6065]

After the police walk away, I would go back into the bank and withdraw the rest of my money.

[@hainguyen4707]

The fact that they immediately threw cuffs on him and still kept him in cuffs after he dispelled a lot of the misunderstandings is mind boggling.

[@thomaslascola2698]

A cop cant take your word for it.. usually have to wait for your I'd to go through also verify he was a customer.. having a card they have to check i.d. to the card.. it sucks but how it is.

[@GetALife-jp7qb]

@@thomaslascola2698 Wrong!! on so many levels you of course seen how the police treat different people in the same situation, for instance they could have simply took five seconds to observe if a crime was being committed, since there were an overwhelming amount back up no urgency on their part and lets circle back to those Five seconds in that time the officer could merely ask some questions may I see your ID/Freedom papers also ask the teller some questions also simple five seconds.

[@thomaslascola2698]

@@GetALife-jp7qb they could but there training doesnt account for it.. you this goes to the 911 call and the dispatchers are they rely info.. a cops job is to swiftly restore order and peace not follow the law to a tee on top of caring for your feelings.. isnt enough time to make the situation safe.. how cops show up on calls is how the the information is relayed.. it sucks for that man here in this situation.. after the fact though.. these cops werent assholes and catered to the man and explained why the steps were taken. This is un fortunate. I'm sure out of camera the cops reamed the bank teller and bank manager.

[@hook86]

Are you stupid? As soon as they got enough independent information to support his statements, the cuffs came off.

[@GetALife-jp7qb]

@@thomaslascola2698 By Your own words restore what order , what peace? And what about feelings?, damn common sense is what I am talking about,and except for the teller being confused where's the chaos? And you are saying the cop couldn't do the simplest thing and look for Pete's sake don't simp for them they are not worthy. The only great thing was that he was not killed and holy shit that people have to say that a lot is telling about the culture we are in. Here's the thing They chose to become Cops, He didn't chose to be oppress

[@apt13podcast74]

This is absolutely insane. The level of stupidity by the bank employee is like nothing I’ve ever heard or seen.

[@stevenfarran9360]

Sounds to me like the 911 dispatcher needs to give the responding police all the information so the suspect isn’t unnecessarily put in handcuff and his freedom of moving taken away.

[@ottomatedcylinder533]

Not everything the dispatcher says is confirmed, they probably told the officers to be cautious of firearms as passing a note for a legal transaction is very uncommon.

[@ScreamingEagleFTW]

@@ottomatedcylinder533 ya even though she said there are no weapons

[@ottomatedcylinder533]

@@ScreamingEagleFTW She said she didn't see any, that doesn't confirm there are no firearms.

[@ScreamingEagleFTW]

@@ottomatedcylinder533 well how is the police response different then if she says yes or I dont know? Why even ask then?

[@ottomatedcylinder533]

@@ScreamingEagleFTW it might be because if the potential robber had guns out and visible, they might be more hostile than someone that hasn't shown any yet.

[@ivaladares]

Now the police can detain both teller and manager for the fake call

[@TheosaurusRex1]

Having previously worked for that bank I can tell the teller didn’t do their job properly. People come in and ask for large withdrawals discreetly all the time because they obviously don’t want the whole bank knowing they’re carrying large amounts of money to the parking lot where they could get jumped. Also the bank teller literally has all the information available to her if she was still uncertain it was really his account (even though he provided ID and literally knew the pin to his card) she could have asked questions about the account in general to verify him as the owner such as recent purchases made or even have him sign in on mobile banking on the phone to verify. Calling the police was definitely out of line and not warranted at all.

[@KingOfGaymes]

Bank teller: Hello I think this guy is trying to rob us Operator: Oh what did he do? Bank teller: Well he gave me a note saying to withdrawal 12k from his account, he gave me the account number, his pin and his ID which matches the account name and everything Operator: so he gave you all the correct info needed and is just sitting there waiting and you think he’s trying to rob you Teller: Y e s

[@jamesashworth3133]

Got it. Three units are on their way

[@dillonireland5548]

@@jamesashworth3133 Guns drawn boys

[@AFMMD-q8]

I sincerely hope he makes the bank manager and teller accountable for their stupidity. As a bank customer for 45 years I cannot fathom this ridiculous situation, teller and bank manager 100% in the wrong, they both deserve to get fired, no excuses!

[@mczmgamingthings9249]

A CUSTOMER that has zero clue how the bank works. They had EVERY reason to have viable suspicion. The teller did her job as trained. The manager made a valid call. The man was not able to have positive ID verification given the cap, the mask, AND the sunglasses. He refused to directly answer questions and ordered the teller to "read the note". People try to commit fraud using others' IDs, ATM cards and PINs every day... People should be happy the teller did her actual job and didn't just give 12K to someone being shady, refusing to answer questions and wasn't able to be positively identified. How would you feel if someone did this, pretending to be YOU, and the teller just did it? You also get angry when they ask for ID? People love acting like God when they go to the bank and demanding they don't need to show ID, FOR BANK TRANSACTIONS! Like...they ask for YOUR security as a member...They ID you for security purposes that protect the member! if you don't want your accounts safe, then take your money home and put it under your bed. I'm sure it'll be safe there... The teller followed procedure. The manager was justified. DON'T BE SHADY AT THE BANK!

[@mickieswendsen1302]

No! Neither the teller nor the Manager did a proper job. Did we watch the same video, you and I????

[@shayj5124]

This is disgusting! Sometimes when I’m at the bank I write my information down as well. That employee overrated and escalated this situation.

[@hotcrazycatladyme168]

This reminds me of a time I went to a medical office to get a referral for a psychiatrist. The waiting room was full of people so I handed the receptionist a discreet note explaining what I needed. She yells out "Sure, we'll get you that referral for a psychiatrist just have a seat" totally clueless as to why I would hand her a note. Some people, lol.

[@yuhmuther]

Oml if I was there idk how I wouldn’t have called her an idiot to her face

[@admthrawnuru]

@@yuhmuther Streisand effect. People pay less attention to you than you think, even in circumstances like this. But if you start an altercation and clearly get angry, you'll get way more.

[@nikiobrien5357]

Reminds me of a situation at an airport hotel lounge. A young woman came to pick up her food and asked to have it charged to her room. The dumbass employee kept asking her for her room number, which she obviously did not want to say out loud in a room full of strangers….She was getting flustered so I intervened and explained it to him and asked him to give her the paperwork so she could write it down without broadcasting her room number to the whole place. Duh!! 😑