Costco's New Jabra Enhance Pro 20 is HERE $1,599

DISCLAIMER
I am a costco employee.
Hey guys! Just wanted to let you all know that the NEW Jabra's are now available at costco! The Enhance Pro 20 is here and they are in stock! Full review will be coming very soon!!
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DISCLAIMER
I am a costco employee. These comments and views are my own and do not reflect those of costco. I am not being paid by costco or ANY company or brand out there. I am simply trying my best to provide accurate, non biased information to help out folks that wear hearing aids. If you use any of these amazon links to purchase products, i get a TINY TINY slice of commision. Help a brother out! Love you guys!

[@aspen627]

I got my first HAs on Nov 21. Went with the Jabra Pro 20's from Costco. Being my very first HAs, I don't have any comparisons to offer. I was a little worried because that same day we went down to Las Vegas for Thanksgiving week. Yes... I broke-in my first HAs in Las Vegas casinos. Here to tell ya... I was/am amazed at my newly discovered super power....hearing! I am so happy with them. My family, friends and coworkers are all saying I'm talking quieter and engaging more in conversations. I read all the time about the, "should have done it years ago" type comments, but it stands true for me. Thank you so much for your channel and the invaluable information you provide for newbies like my self.

[@HearingClub]

oh wow, i absolutely LOVE reading comments like this. This makes me so happy and I AM so happy to be able to help you out and enlighten you on your hearing aid journey. Dont hesitate to ask ANY questions, I will be here to answer them if i can. i respond to every single comment and I will continue making more videos to help folks like yourself. Thanks for stopping by and dont be a stranger Aspen627! Cheers!

[@whitgreen1867]

I got mine last week. Went to Costco because of you and these are my first hearing aids. I’m beyond thrilled after several parties this weekend and being able to hear everything easily.

[@HearingClub]

Omg thus is much welcome news! 🙏 I'm glad I could help with your decision. This is why I keep making these videos.

[@richdiorio3650]

Which one did you get?@@HearingClub

[@MrPatdeeee]

Brian kind Sir...in my 91 yrs on this earth...I have never seen and/or heard awesome; as you are. If any one can not learn from you; they simply can't learn. Thank you kind Sir for sharing your talents with us. ❤You.

[@HearingClub]

thank you so much Mr Pat. I really appreciate your kind words. That's why I'm here, if you ever have questions, dont hesitate to ask.

[@MrPatdeeee]

@@HearingClub Tomorrow the Sr Technician at Costco; is going to program my new Jabra Pro 20 for both Ears. And I bought an "Android" Phone. So I can program myself. But some of the features will not be there I'm told. But I do NOT want a iPhone... So, what do we do; to get those features you have taught us? Or we must go without? Incidentally kind Sir: I was an Instructor on Electronic, Telephony and Mechanics; for RCA, etc, for 45 yrs. For what it's worth.

[@ppace52470]

I got the 20s shortly after they arrived. I think the connectivity is better. I can move further from my phone without sound distortion. The sound is great! I mostly stay in the all around program and let it auto-adjust, but occasionally use music and outdoor. I prefer outdoor with noise filter in noisy indoor places over the hear in noise program, so far. The tap to answer is convenient when I’m not attached to my phone and someone is calling. Charger works great and I seem to have more battery left at the end of the day than with the 10s…maybe 10-20%.

[@HearingClub]

Wow, I'll definitely mention this in my review. Thank you for the feedback!

[@richdiorio3650]

How well do they work in noisy environments and do they automatically adjust well?

[@terrygreen2484]

Have mine and really like them. Just need to know when the Resound Streamer + will be available.

[@HearingClub]

Ya know what, I bet you can call resound or jabra directly and order one. I'll have to ask and let you guys know what they say.

[@kellygreene4573]

Got mine last week. First HA loving them so far!

[@HearingClub]

Nice!!

[@kellygreene4573]

Just paired my Jabra 20 with my ipad. I can switch back and forth with my iphone by shutting off the bluetooth and opening the jabra app. Very nice.

[@troyphoto7]

Just got my Jabra E-Pro 20s... and my phone to the jabras, podcast and music streaming to the hearing aids all sound "Tinny" - some of those extra highs. I've just upgraded from the KS-10s - which sounded great on streaming stuff/phone calls. I like the Jabras, until I go to stream or take a phone call. Is there much my fitter at Costco can do the fix this?

[@patsytankersley1372]

My husband got his today. He had his hearing test back in August but we held off till the 20 came out. We will be getting hearing aid coverage with new health insurance in Jan but went ahead and bought now since Costco prices are so great and they are not in network. We were scheduled to pick them up in in 3 wks but the aids came in the next day after we ordered them. We were told they are being delivered much faster than other brands. They work very well but my husband has itching and watery eye on one side for some reason. Rextons don't do this to him. I am really hoping he can get it resolved because I am loving being able to communicate with him again. Also, for those who may have purchased the Pro 10's within the previous 3 mos, our Costco said they can be exchanged for the 20's. Money well spent.

[@HearingClub]

so i had really itchy ear canals when i first got my hearing aids. you can go on amazon and order something called "comfort ear" it does wonders for itchy ear canals. I only had to use it for a couple of weeks, then the itching stopped. However, when i get new domes, the itchiness comes back. I believe for me, once the domes get coated with the oils and wax from my canals, the itch just goes away. try that comfort ear but first, just to be safe, I would check with the doc and make sure its safe for him to use.

[@patsytankersley1372]

Thanks, will try that. Funny that its only one ear. The Rexton brand didnt cause itching so thought it might be an allergy but Costo says the material is the same. I really think the canals are different sizes. The itchy side aid is working itself out now so we called Costco and they are mailing larger domes to try since we are 2.5 hrs away The aids are wonderful, so nice to have a normal conversation again.. @@HearingClub

[@johnhaskell5311]

Got my Jabra 20s at Costco a couple weeks ago and like them a lot. I do notice the high frequency seems a little harsh but it is crystal clear. I think it's something I'll get used to. Also, I can pair them to my phone (Android 11), but cannot get them to stream. The manual says to hold the button for 2 seconds to connect, but nothing happens. I'll follow up with Costco on this at my next appointment.

[@HearingClub]

You won’t be able to with android 11. I believe you need 13 minimum

[@unemployedredneckhillbilly2023]

Get mine next Tuesday. Had to wait a month for the custom molds. Demos did sound higher pitched then my Rextons but everything was clearer and easier to understand. Molds will probably change the pitch. Also ordered the mic. Hoping the batteries will go a whole day with my severe hearing loss.

[@HearingClub]

I think you'll be alright with the battery. I don't know what they did with the batteries but they are supposed to last all day even of streaming the entire time. I think they have some new alien tech. 👽

[@unemployedredneckhillbilly2023]

@@HearingClub That's what I was told. Apparently there is no information available about life with the high power receivers. What really sucks about Costco is how long it takes to get tested and then a fitting with another month wait for a follow-up. Takes almost 4 months for a pair around here now and seems to be getting worse.

[@bjhickey5227]

Brian-I have a vestibular/balance/dizziness condition that is triggered by loud/complex noises. Does the Jabra 20 have any function(s) that would block those noises? Thank you for all you’re doing for this community!

[@HearingClub]

So, most of the prescription hearing aids I've fit have this feature called "impulse noise rediction". This feature allows the hearing aids to quickly recognize loud, sudden sounds and knows NOT to amplify these sounds even more. The hearing aids can't BLOCK out loud sounds unless you have fully occluded custom molds. If you use domes, the loud sounds will still enter your ear canal but the hearing aids won't amplify those sounds, making them even louder.

[@bjhickey5227]

Thank you Brian for quick reply. I have Jan appt in PBGH COSTCO.

[@keith606]

Does this mean if I had fully occluded molds that I could these for hearing protection when shooting a gun? I have headphones made for shooting guns with this feature.

[@Gordonbanksapp]

I have Jabra Enhance Pro 20’s. There is a problem when removing the buds from the recharging case and the bud (usually just one) is not turned on. Turning it on manually doesn’t work either. Only by inserting the bud back into the charger will the bud turn on. Costco Hearing staff has tested transmitter for problems. My Jabra firmware is up to date.

[@allenmalone6994]

I am a first time hearing aid wearer and chose the Jabra Enhance pro 20 model. My hearing aid specialist has had trouble getting them set up. On my last visit she concluded that they needed to be replaced. Without getting into too much detail regarding what is not working for me I have a question related to the set up process. My hearing aid specialist selected the 10 channel option on the screen. I believe there were three choices; 7, 10 and 17. I thought that the pro 20's were 17 channels. When I asked why she had chosen the 10 option she said that it did not matter. The problem she was having was getting the REM set up to properly track the audiogram the way the instrument was set up and because of that she concluded replacement was required. I will find out if the replacement pro 20's are any better but I am loosing faith in the skill level of my HIS. My hearing loss is mild to moderate with a peak in the high side around 3k on the right side and a more conventional high frequency loss on the left and after the peak on the right.

[@HearingClub]

First of all, those are definitely 17 channel hearing aids. When adjusting them via the fitting software, we, as fitters have the ability to adjust them using 10 or 17 adjustment bands. If she is using 10 adjustment bands to adjust the frequencies, this doesn’t mean she is deactivating the other 7 channels, this simply means she is only using 10 channels to try to adjust the hearing aids.

[@k8ilb]

I listened to this Hearing Club presentation with the new Jabari EP 20 via my iPad. These are my first HAs so I can only compare them to Apple AirPod Pro 2. Jabras are cosmetically superior and they may enhance speech a bit better. AirPods are much better with music. (The Music Program on Jabra does not have much effect.).

[@HearingClub]

Well thank you so much for leaving feedback and letting the viewers know about your experience.

[@sandihuk5753]

I am in the market for my new hearing aid and looking to switch from my phonak to jabra. I'm a likelong hearing aid wearer since '78, so I am very picky about HOW I hear. I'm looking for honest reviews so im looking forward to yours.

[@HearingClub]

Sounds great!

[@utuber1000]

Brian, I am very happy with my KS9s since they were reprogrammed for my current hearing loss, with the exception of going through batteries about every day and a half which I assume is due to it using standard Bluetooth with all my youtube and news streaming, so I am looking towards the day when I decide to replace them with rechargeables, but it doesn't look as if any of Costco's current models cover my loss range. Isn't there someplace where I could just plug in my current audiogram which could match me up with which current Costco models can treat my loss, which dips into moderately severe and then profound in the high frequencies, or if any do? Or if next year's models will? I hope to stick with Costco and hope the extended treatment range of the KS9 and 10 wasn't a one-off situation for Costco.

[@HearingClub]

that dosn't sound right at all. The ks9 and ks10's offer the same range of hearing loss that the current costco Philips, Rexton and Jabra offer. Each hearing aid has multiple receivers with different power levels that will accommodate hearing loss from mild to profound. Just ask your costco hearing aid practitioner and they will explain everything. Good luck!

[@utuber1000]

@@HearingClub Thank you so much for that info! I did not know that the current costco Philips, Rexton and Jabra models cover the same range as my KS9s! Which of the three is the closest in compatibility with my Android Pixel 4a? If I choose a rechargeable model, is it possible that that might eliminate the short life of my tiny replaceable batteries I endure now?

[@seagraph556]

I guess I am a bit confused about tv and pc connectivity. Currently with my KS10's I can connect to pc or tv using either Bluetooth or via the Phonak TV connector. I had thought the the Jabra 20's would allow Bluetooth connectivity with any Bluetooth 5.3 or greater transmitting device.

[@HearingClub]

i'm still trying to figure out if you can connect the HA's to the pc. So far, i have been unsuccessful. To be honest, I was not aware the phonak HA's were able to connect to a pc.

[@JayPoncedeLeon]

Does Costco sell any CIC hearing aids? (I'd like to be able to hear while wearing a ski helmet, I've heard CIC would be better for reducing interference).

[@HearingClub]

I mean, they are smaller but lack a lot of the great features found in bigger custom aids and RICs. So yes, they may fit better with a helmet. And yes costco sells all sizes of custom hearing aids. CICs, ITCs, ITES and IIC'S

[@dchappell01]

I had these new hearing aids and they were rough to wear. What you called bright sound was way to much. Also I couldn't get them to work with my Android at all even with the android be more app. Switching to Costco's Rexton was the best move I made. I know feel I have my sanity back.

[@HearingClub]

That's the wrong app, you want to use the jabra enhance pro app. The be more app is for the be more hearing aids. Same hearing aids but different brand. It's really weird.

[@bonedaddy33]

I made the same change to the Rexton's and it is worlds better for me. Way less bright sounding, more comfortable and so far the app works much better. Glad I switched.

[@karynschlinkert5503]

My Costco hearing test appointment is on Valentine's Day. Will you have the full review posted before then? Also, with my Galaxy S23, will I be able to make hands-free calls now or in the future?

[@HearingClub]

i will not, i have a bunch of OTC reviews to do but i will eventually get it done. They are pretty much the same as the enhance pro 10's with a couple of extra features.

[@scottwahlin9327]

I was given conflicting information about whether the ReSound TV Streamer+ would work with Jabra Enhance Pro 20 hearing aids. My audiologist called me this morning to say they are compatible. I am going to purchase it from him, but it might be something Costco should include in their offerings.

[@HearingClub]

Honestly, im not sure why costco doesn't have it yet but of course they should.

[@armandorancano6415]

Is this hearing aid the same as the Jabra Encance Select 300? Sound is the most important thing for me since I listen to my fine stereo 8-10 hours a day. The Widex Moment is the one said to be used most by musicians. Because of its timing technology, they claim music sounds the most realistic and 3-dimensional. I trialed them and loved them but I am not going to spend $4000 more. Thus, I am hoping the Select 300 approaches what the Moment can do. So, Is the Select 300 the same as the Pro 20? Is the Select 300 better sounding than the 200? I still can return my 200 and get the 300. Since better sound, especially with music is my main interest, is it worth doing?

[@HearingClub]

I'm actually In the process of figuring out what the enhance select 300 is. I'm almost positive it's the enhance pro 10. Please standby

[@aemoore]

Do you know if the 20s will pair with Resound’s me TV Streamer +, as both support Auracast?

[@HearingClub]

Ya they should but i haven't been able to test it yet

[@mrwhippy3756]

Why are the enhance pro 20s handa free phone calls awful? Do you have any idea how to clear it up because their hands free is terrible for the person pn the other line.

[@keith606]

When using Auracast, is the ambient sounds still amplified normally or do the microphones cut off during that time? Also, if the hearing aids have the Front Focus feature, why doesn’t the app support that?

[@HearingClub]

I imagine the hearing aids would still amplify. They do still amplify while streaming and I imagine using auracast streaming would be no different but I haven't tried it yet. And why doesn't the app support front focus? I'm not sure what you mean there. My jabras have front focus and the app allows me to change programs to the front focus program. Again, not sure what you mean. They did change the name of "front focus" to "hear in noise" is that what you mean? It's also been called "ultra focus" and "ultra focus 2" in the beltones. They use different names for the same programs depending on which brand you have.

[@keith606]

@@HearingClub OK, didn’t realize they change the name of Front Focus to Hear in Noise. I did see a video of an audiologist from the UK that stated ambient noises are turned off during Auracast so that we can hear the audio that we want to hear. When is the updated Jabra video going to drop?

[@salimpauline]

Hello. Is there a iic version of the Enhance Pro 20? I am a phonak brio iic user and having invisible hearing aid is very essential to me. Thanks

[@HearingClub]

nope, not at costco. The only IIC costco has right now would be a philips 9030. And I HATE IIC's. They are terrible! They are stripped down versions of a potentially GREAT hearing aid. They only have 1 mic so no directional features, no bluetooth, i hate em. And to program them ,we have to dig out the old programming wires... Why did you get me talking about these, yuck!

[@richdiorio3650]

As far as hearing aide quality, features etc go, which Costco hearing aide would you buy? I think they have the Jabra pro 20, Philips 9040 and Rexton. Thanks!

[@HearingClub]

I have the jabras and I love them. The philips are also great, both a very high quality. I'm not too happy with the current Rextons.

[@richdiorio3650]

That’s funny thanks for your quick response. I’ve watched most of your videos and they are really good. You come across as very genuine and you get your message across well. Plus I like that they are not too long.

[@keith606]

Can the user adjust/narrow the cone of focus in the HEAR IN NOISE program?

[@HearingClub]

The user cannot

[@domenic323]

Which are better for music playing and listening, the Philips or these Jabras?? Don't care much about streaming. I'd set up a custom music program.

[@HearingClub]

It really depends on your loss and preferences. From what my patients report back, they like the philips for music.

[@dintymoore]

I recently purchased the Jabra Enhance 20 from Costco and they are a giant leap over my previous hearing aids which were almost 8 years old. Can I use a bluetooth 5.3 dongle to connect them to my laptop? I tried the laptops built-in bluetooth and while they were discoverable they wouldn't connect and play sounds. I would love to use them while on Zoom calls rather than using a clunky headset.

[@HearingClub]

I'm actually going to be uploading a video tonight all about this. Standby. But the short answer is, no. Unfortunately not.

[@christee299]

Do you have any experience with Widex moments? I'll be a first time HA user and am interested in the Jabra 20s and wondering if the Jabras will be just fine or if there would be a noticeable sound difference between these two and the extra expense would be well worth it to get the widex? I sing and play acoustic guitar. I'm not a pro or anything though.

[@HearingClub]

Well there’s a couple of considerations. If you get a Costco hearing aid, it will be a premium level hearing aid. I’m not sure where you are getting the widex but it may be a basic, advanced or premium level technology.

[@christee299]

@HearingClub thx! I ended up buying the jabras this week! I think I need to get new glasses though so the HAs seat properly. The fitter didn't mention this nor did the Aud I saw for the Widex. I only noticed it cuz I took a pic of me with the HAs on and the HAs were sitting on top of my frames. So strange neither person addressed it.

[@richdiorio3650]

Could you d oa review of the CIC Rexton hearing aide offered at Costco?

[@HearingClub]

i can try, but i wouldn't have the actual hearing aid since they are custom made and I unfortunately don't have $2,000 to drop on a set of custom rextons. I really like having the actual hearing aids to do the reviews with. Again, i guess i can just wing it but it will be toward the bottom of my ever growing queue of videos I am working on and looking to make.

[@richdiorio3650]

I called rerxton and they said the cic model at Costco is the top of the line.@@HearingClub

[@fritzmunoz]

On Jabra website says the enhance pro 20 comes in size 13 disposable battery But I can’t find that on Costco website Does Costco carry the size 13 battery model ?

[@HearingClub]

they sure do. Just let them know you dont want the rechargeable version.

[@akita96th]

I finally got the Jabra 20 and the double tap works on my android....My family says I sound funny on the phone but they do work.

[@HearingClub]

Wow! I'll have to try it

[@capthr]

Brian I purchased the J pro 10 3 months ago. I called to return them and get the 20's. I was told that because I returned a pair of aids about 8 years ago this would be my second return and Costco would not sell me the new ones. Prior to the 10s I had the Resound Pria aids for 4 yrs. Is it true ?

[@HearingClub]

It is. We go through a lot and spend a lot of time fitting, programming, verifying audibility with REM. If you have too many returns, they may draw the line.

[@MSRez95]

Do you know if these come in custom in the ear full shell version already at Costco?

[@HearingClub]

Not yet. Right now you can get the enhance pro 10 customs only

[@pwade3]

😅Do you have a timeline of a complete review of the Jabra Enhanced Pro 20? I have the Phillips and am thinking of switching to the Jabra but now that I have read some reviews on functionality of the Jabra, I might not. I see issues switching BT from iphone to iPad with the Jabra. On the Phillips I just use the Handoff setting to be able to switch so it’s automatic. An example is, if I pick up my iPad and go to KZbin it will auto handoff so that it will play through my Phillips hearing aids. Will that not work with the Jabra? One of the commenters mentioned that they had to change settings each time. I have an appointment on Jan 4 th so I guess I better figure this out.

[@HearingClub]

Where do you activate this "hand off" feature? I've never heard of this. Is it an iPhone setting? I just checked the hand off document and that's something completely different. Hand off allows you to start a task on one device and then finish it on the other device. Idk, maybe that does work somehow but I'm not aware of it and have not heard of "hand off". And as far as the review, it's not going to be anytime soon. I have a bunch of videos to finish up. The enhance pro 10 and 20 are basically the same aids. The 20's have a couple of additional features I've talked about in the other enhance pro 20 videos. I will definitely make a full review video but it's gonna be a minute.

[@pwade3]

@@HearingClubaudio handoff is under hearing devices in settings. You can also toggle on “control nearby devices”. The “Audio Handoff” description is” take the hearing device connection from the nearby IOS devices when audio starts”. Works very well. No matter what you start listening to to it will stream to hearing aids. Thanks for all your pods. They are very good and useful.

[@RoadsterLoverMedia]

Please put the review to top priority ASAP after the TV streamer is available. Thanks,

[@HearingClub]

I will, I promise

[@MichaelStanleigh]

I heard the TV streamer doesn't work with newer Sony TVs. So I'm concerned about purchasing one. Have you done reviews on this?

[@HearingClub]

i haven't. We don't even have the new streamer yet. I don't know why either.

[@owenoiffer]

New hearing aid user, I have had the new Jabar’s for two weeks now( in Canada) working out great the box is only marked Enhanced Pro nothing on the box says Enhanced Pro 20, although the manual says Enhanced Pro 20 and I have the tap to answer function so I’m guessing I have the 20 ? Other question my iPhone steams music and anything else to my aids but I’m trying to stream from my iPad, the IPad sees the H aids but doesn’t stream to the H Aids, any thoughts.

[@HearingClub]

yes, you have to either turn off the bluetooth on the phone to free up the HA connection or actually unpair the hearing aids from the iphone to free them up. They can only be paired and connected to one device at a time. You can have them both paired but only one set can be connected and actually streaming. I have a video that explains all this called Jabra streaming questions, i think it came out a few months ago, check it out. Good luck!

[@owenoiffer]

@@HearingClub Hi thanks for you explanation, after speaking with technical support and some trial and error this is how I’m using them. First turned off blue tooth on the iPhone and then paired them with the iPad and the installed the Jabar app. So if I want to use the Jabar app blue tooth must be off on the other device. But if I just want to watch your KZbin videos or stream on my iPad than all I have to do is is in the control menu on my iPhone change the streaming from the hearing to the iPhone and the on my iPad I can the select my HA’s and I’m good to stream I can still adjust the the HA’s using the triple click button on the iPad, and she I’m finish on the iPad I just reverse and I’m back to my iPhone as normal. However if I want to use the Jabar app on my iPhone the Bluetooth has to be turned off on the iPhone. It sounds a little complicated but it’s really quite simple once I got it figured out. It like there is only one one HA channel like in the early days of Bluetooth where your Bluetooth devices could only be paired to one source. Keep up the great videos you have really helped me a lot

[@Uplink5150]

Had the 20s for 10 days now. Like how they work as hearing aids, but streaming LE Audio with my S23 Ultra and Android 14 is totally messed up. Only works occasionally after massive amount of futzing. Hoping for a firmware fix, either Android or the HAs😢

[@HearingClub]

I'll tell you what, the streaming audio with prescription hearing aids suck. It always has. There's no bass, and that's normal. If you want great streaming quality, use a pair of headphones made for streaming. But I'm glad the hearing aids are working for you as hearing aids.

[@chachabooom5]

Does it say in the app if your phone is compatible?

[@Uplink5150]

@@chachabooom5 Yes. As far as I know the only phone compatible with LE audio is the Samsung S23, which is what I'm using.

[@martyhanson1902]

I’m having trouble with the “hear in noise” program on the app. It starts out really great ! Then after 20-30 seconds the feed fades out entirely and even the volume control quits working.

[@HearingClub]

That’s really strange. Setup an appt and let someone know!

[@michaelgomes6737]

I’m in the market and do you have information for Jabari Select Pro 300 and the pro 10 & 20 at Costco. Can’t find a comparison on Google

[@HearingClub]

I'm working on the video now

[@larrypatterson9267]

Jabra works best with an iphone. I went from Kirkland to Jabra and was not happy. changed from android to I phone. REALLY happy.

[@HearingClub]

They all work the best on iPhones, for the most part.

[@stephenblair3804]

Just got jabra 10 from Costco I think I should trade in for the 20 after hearing this. Do you think they will work with me on this.

[@HearingClub]

They sure will as long as it hasn't been more than 6 months since your purchase

[@richdiorio3650]

Did I hear hear you or someone else say Jabra Pro 20 is made by Resound? If yes which Resound model is it the same as? Thanks.

[@HearingClub]

Yes, the Jabra enhance pro 20 is made by GN who makes all 3 brands. Beltone Jabra and resound. The enhance pro 20, Beltone serene 17 and resound nexia 9 are all the same.

[@steveg1927]

Have they changed the modes that show up in the online app for Jabra? I had a Restaurant mode and an Ultra Focus mode. I got my hearing aids adjusted and instead of the Restaurant and Ultra Focus I have a "Hear in Noise" I was told this replaced Restaurant mode. Is this correct? Also I have a Music mode, is this for listening for music on my phone or music from an outside source? Thanks

[@HearingClub]

music is for listening to music from an outside source. And yes, front focus, restaurant and hear in noise are all the same.

[@steveg1927]

@@HearingClub Thanks

[@fritzmunoz]

Can these be fitted for severe to profound hearing loss

[@HearingClub]

Yes they can.

[@scottwahlin9327]

Will the Jabra Enhance Pro 20 connect to more than two bluetooth connections? Mine are currently connected to my Apple Watch and iPhone. I am having difficulty connecting them to my iMac and wonder if this could be the reason.

[@HearingClub]

Not at the same time when all devices are in range.

[@scottwahlin9327]

​@@HearingClub I have had trouble with one of my hearing aids losing the bluetooth connection to the phone. I shut off other items with Bluetooth and that solved the problem, I think.

[@michaelhinchey]

Brian what is the difference between the Jabra pro 20 and 300?

[@HearingClub]

I'm still working on finding out which hearing aid the enhance select 300 is. I'm pretty sure it is the same as the enhance pro 10.

[@user-mz2kb7rj5q]

What is the difference between ReSound Omnia 9 and the newest Costco Pro 20 hearing aids?

[@HearingClub]

The omnia 9 has a tinnitus manager and the pro 20 does not. That is the ONLY difference. They are both 17 channel premium GN hearing aids.

[@ppace52470]

I thought the Omnia 9 didn’t have the latest Bluetooth LE audio, not Auracast ready, and no tap to answer? I thought these features are in the Nexia 9?

[@user-mz2kb7rj5q]

@@ppace52470 reply. Hi Patricia, as I’m aware 2022 ReSound Omnia 9 premium technology level has Bluetooth LE capability using the updated ReSound app. So, I wonder whether it’ll be easy for ReSound just to add software capability for Omnia 9 to use Auracast which for now is advertised with the brand newest 2023 Nexia hearing ads only, using this Smart 3D app upgrade?! However, if Auracast is a rather a hardware update for Nexia model (not only software broadcasting feature) then only latest ReSound HA for 2023 will have it? BTW the latest Costco ReSound sister brand Jabra Pro 20 hearing aids offer Auracast feature and should be logistically also Omnia 9. Omnia 9 has tinnitus protection while Jabra Pro 20 does not, later is equivalent to Omnia 7 HA.

[@builder6477]

Are these available in Canada? Which store? Thank you.

[@HearingClub]

If there are Costcos in Canada, I’m sure they would be available but I’m not sure. And I don’t know which stores, I’m only aware of the stores in my area, so sorry

[@robward155]

My Roku TV connects to my IPhone (WiFi or Bluetooth, not sure) that I listen to near to my ear on my pillow next to me. Quality of sound and hearing has been great as opposed to over the air poor TV sound. Doing this, can I then connect to my iPhone using Bluetooth, negating the need to have my phone near to me or will I be able to connect direct to my TV and negate the need to use the iPhone at all?

[@user-mz2kb7rj5q]

Sure you can using your Bluetooth hearing aids to stream Tv sound directly, not through your mobile mics, and it’s not only more convenient leaving your mobile in the other room, but the sound adjustment will be better. However, one can use their AirPod Pro 2 over the particular style hearing aids and acquire even better music sounds.

[@HearingClub]

can you connect what to your iphone? Are you asking if you can connect your hearing aids to your iphone? If so, yes.

[@HearingClub]

yes, you can connect your hearing aids to the tv via the tv streamer.

[@owenoiffer]

How many programs are available for Jabar Enhanced Pro 20 and how many can be enabled in the app?

[@HearingClub]

You can only have 4 programs. All around is the default and cannot be removed. Music, noise and oudmtdoor. That's pretty much it.

[@chachabooom5]

​@@HearingClubwill you be doing a bigger review of the jabra pro 20s?

[@sojourner57]

I got my Jabra Enhance Pro 20's from my Costco in December. It DID take two weeks to get them, as you said, primarily because that's when my fitter had the time. As for the BRIGHT sound profile, coming from the Kirkland 9's ( and a couple others before that going back to 2008), it can be JARRING to say the least. I had my fitter tone it down a bit, but I am hearing things with these that I haven't heard before. Case in point: I have a wifi camera system around the house that plays through a monitor with a hard drive for recording video. I mentioned to my wife that there was a clicking sound coming from it, and that it was ANNOYING! She said, "It's always made that sound, you're able to hear it now. It's not new." Overall I'm please, but am going in today (2/8/24) for another adjustment to hopefiully take care of some feedback issues.

[@HearingClub]

theres an advanced feature called DFS (digital feedback suppresion) that can be increased to help with feedback but really, it comes down to the calibration, you may need a more occluding dome to lock in that sound that keeps leaking out. But this is great! I'm glad you are able to hear these sounds you haven't heard before.

[@1johnnycs]

CAN THEY BE PROGRAMMED FOR SEVERE TO PROFOUND LOSS ?

[@HearingClub]

Yes they can!

[@resagaroda]

I just got the jabra gn. The app worked fine at first but now there are only two selections on the home button. The 2 “all-around” and “hear in noise”. All the other sliding options have disappeared. I’ve unpaired and reinstalled the app twice. Still only the same 2 basic controls are showing . I’m so confused 😐. Any idea where all the other sliding options disappeared to?

[@HearingClub]

Those other options are called “programs”. They can be added or removed by your hearing aid fitter. Somehow and for whatever reason, the hearing fitter must have removed them or reprogrammed the HAs and never added them back

[@martyhanson1902]

Yep, mine only has the two selections. How is your “hear in noise” working ? Mine quits working after 20-30 seconds.

[@resagaroda]

@@martyhanson1902 I think it works until I put them back in the charger and they reset themselves

[@theodociocozanitis5437]

Are the jabra better than the REXTON ? If so in what way

[@HearingClub]

The rextons have several issues.

[@rickarnold2336]

I got my Jabra Enhance Pro 20 a few days ago. I live in an Android/Windows world and find two big drawbacks from that. First, I can't answer the telephone using the hearing aid. Second, I can't stream from my computer to the hearing aid. I am trying to decide if these drawbacks are major enough that I am going to return the HA. Luckily I have up to 6 months to decide. It will be interesting to see what else shows up.

[@chachabooom5]

I was thinking about trying these but I have an android and using Bluetooth to answer calls is necessary as well as bluetooth connectivity to the computer…those are real drawbacks.

[@rickarnold2336]

@@chachabooom5 I can answer a call using my phone. I don't know of any Windows PC workaround. Also, I am not sure I can raise/lower the amplification without my phone...it's hard to tell.

[@larrypatterson9267]

@@chachabooom5 I had the same problem, went to I Phone $26 per month really happy. I phone is easy to learn and works great with Jabra

[@HearingClub]

I've heard that they are trying to get the hands free feature to work with android. I myself use an android and would like to see this happen. As far as connecting them to your pc, I have not heard anything yet.

[@HearingClub]

You can use hands free IF you have an iPhone. But no android support yet.

[@EstelaJai]

Thank you for the great news! Does Jabra Enhance Pro 20 has the some quality than Pro 10 on cancelling background noise?

[@HearingClub]

Yes, it should. It's the same hearing aid inside, just smaller with some additional features.

[@richdiorio3650]

Going to Costco tomorrow. Jabra or Phillips. If you had a choice would you get the new Jabra 20's?

[@HearingClub]

Lol yes I would. Well, it would be a toss up between that and philips.... but I would lose sleep trying to decide which one.

[@sailork3506]

Please do a full review of the 20 ASAP. I'm in the process of making a decision on aids.

[@HearingClub]

I wish I could but these videos take time and I have a full time job. I'll tell you what though, if you can find a way for my bills to be paid for a couple of months, I can get this review done much quicker. Unfortunately, nobody is paying these bills and I'm actually at my 9-5 job right now typing this. I wish I could just stop what I'm doing and get this review done but I can't. I apologize.

[@sailork3506]

@@HearingClub Awesome, Dude. Hopefully sometime soon your you tube revenue will be enough for you to be independent.... In the meantime, thanks for all the work and knowledge.

[@davidoliver3136]

Do these help with tinnitus?

[@HearingClub]

They can

[@CharlieColeman-mu2sk]

HOW DOES THE JABRA ENHANCE PRO 20 COMPARE TO JABRA ENHANCED 300

[@HearingClub]

Watch the video that talks about this, just made one

[@skinnyrezabjr]

I got the pro 10 about 6 weeks ago. Should I return them and get the pro 20?

[@HearingClub]

That's up to you. I would...

[@patsytankersley1372]

Absolutely! They told us today they will exchange the if it was within the last 3 mos

[@user-to4ov5gn1v]

I am having a hard time comparing the Jabra types in Costco and directly through Jabra?

[@HearingClub]

I'm gonna help with that

[@laobai9041]

Got the 20s this week. Android phone support seems fine to me. The 20s are not MIE, right?

[@chachabooom5]

Can you stream from your phone and pc?

[@laobai9041]

I can stream both from my android (pixel 7a) and my iPad. Of course you have to turn bt off on one device to hit another.

[@chachabooom5]

@@laobai9041 that’s good to know… I have a moto g stylus 5g 2022 android 13… it works with my Kirkland signature 9s..

[@HearingClub]

I've heard you can I'm still looking into that

[@HearingClub]

What is MIE? Do they have a M&RIE receiver?

[@saltywetman]

Have the 20s, pretty satisfied with them, but the nagging question on the back of my mind is "can I do better?" the jabra is missing ai processing so I still wonder whether the philips 9040 would be better with speech recognition in noisy environments. However what swayed me towards the jabra is the more "futureproof" bluetooth feature with LE and auracast which the 9040 lacks. However, there are rumors oticon will be putting out something new next month so if philips gets a 9050 model with slightly tweaked or upgraded performance along with auracast and bluetooth LE i may end up buying a pair to compare then keeping the better of the 2.

[@HearingClub]

If that's true, definitely go demo the new philips. Can you point me in the direction of where you heard this rumor please?

[@saltywetman]

@@HearingClub hrm i think youtube has disabled external links on comments and auto deletes post but if you google oticon intent it got announced 5 days ago for a launch this month. Confirmed to have bt LE and auracast amongst a host of other upgrades. Let's hope this means philips will launch a new model soon with some shared technology (likely won't get the DNN since it uses a different form of AI processing)

[@saltywetman]

​@@HearingClub minirite 50 website is up on philip's official site. Some member started a thread on the hearing tracker forums about this as well and attached the white sheet confirmed to have auracast and bluetooth LE. I will def be picking up a pair to compare with the jabras. Really wanted a pair with AI processing and the only reason why i went with the jabra was because of the support for the newer bluetooth support

[@dond5870]

Oticon has released the Intents. Philips follow up with the Heartlink 50.

[@flyfliker]

I prefer replaceable battery hearing aids, whats available at Costco?

[@HearingClub]

Jabra and Philips both offer non rechargeable

[@ericdefenderfer7212]

My old KS 9.0s had better streaming music and vocal sounds. They were set up for streaming but it was all automatic. After talking to Jabra...they proposed a music streaming program but it would not be automatic. Any thots on this? I'm looking now at the Phillps Costco offering.

[@HearingClub]

when i stream music with my jabras, the sound quality is terrible. I have to increase my low and mid frequency sound using the equalizer. Sure, you can add a custom program. Go for it!

[@triumphrider79]

Hi Brian forgot to mention this the other day- we have ground fault outlets in our kitchen- I noticed the hearing aids charge box wasn’t charging properly in these ground fault outlets. Plugged in to a regular outlet in the living room and voila! Full charge, no problem. I’d seen this with other appliances not functioning fully in ground fault outlets before. So it seems to be A Thing. So for anyone with these AMAZING hearing aids, be aware where you plug em in!

[@HearingClub]

That's great! Thank you for the tip, I'll make sure to mention this going forward. Did you have to reset the outlet? Is it a gfci with a reset button that was tripped?

[@keith606]

Any word when the TV Streamer + will be sold by Costco?

[@HearingClub]

Nope, still nothing. But before you buy one, wait until you watch my next video. It will really blow your mind, in the world of TV streaming...

[@keith606]

@@HearingClub When will it drop?

[@MrPatdeeee]

Is it better than the Costco's Jabra "Enhance Pro 150" ($1599.00)?

[@HearingClub]

We don't have an enhance pro 20

[@MrPatdeeee]

@@HearingClub Sorry kind Sir, the comment I made was a mistake. It should have been "Costco's Jabra Enhance Pro 10". So, when you get your Pro 20; will you be able to see; if it's better than their pro 10. Sorry again kind Sir. Thank you. I am NEED of Hearing Aids; because I am 91 yrs old. And Costco tested me; and suggested the pro 10. But it was too much costs for my budget.

[@marclavergne384]

Are they available in Canada or only in USA ?

[@HearingClub]

are there costco's in canada? if there are, im sure they would be available. i work in the USA so im not sure.

[@marclavergne384]

Just got back from my apartment and I am happy to report they are available in Canada and the service was amazing.

[@markmandelstamm2866]

Do they come in a replaceable battery model?

[@HearingClub]

They do but they will be bigger, much bigger and they will have a telecoil.

[@stevesolt4036]

Do they have Bluetooth low energy?

[@HearingClub]

They do

[@ChrisAgnewCA]

It has immensely improved the audio quality for phone calls and streaming with an iPhone.

[@testosterone30x]

I got my Jabra Enhance Pro 20 hearing aides yesterday. They work great, but I have 1 question. I had no problem pairing them to my iPhone and to my TV Streamer 2 but they don't seem to want to pair to my Windows PC. When I add a device my PC finds them but when I click on them to connect they won't . I even tried to pair with the TV streamer with the same results. To be fair, I was told before I bought them by the Costco rep that they wouldn't pair to a PC but I figured if anybody could do it you'd be able to figure it out. If not I'll just have to continue swiping out my hearing aides for my Air Pod Pros to listen to your KZbin videos. Thanks in advance for any help you can provide.

[@HearingClub]

im on it... please standby. Ok so i did a lot of testing and I actually decided to make a video on it. "How to connect your HA's to a PC" and i'll also go over which HA's are unable to. I'm going to also make a spreadsheet showing which HA's i successfully have connected. Look out for the video soon! The enhance pro 20's will NOT connect.

[@chachabooom5]

​That is weird, i don't understand why. Im currently using the Kirkland ks9, which can pair to windows 11 and my android phone and an ipad. I was thinking of getting the new Jabras, cuz i need stronger receivers and may as well get new ones and use these as a spare.​@@HearingClub

[@akita96th]

I am going to Cumming Georgia Costco Saturday to try and get me some hearing aids. They will be the first hearing aids I have ever owned. I am confused by all the choices. I have moderate hearing loss in other words I am not deaf but I do have problems watching TV. Any pointers for a first timer lol.

[@HearingClub]

absolutely, the philips or jabras. If you want something really nice and natural sounding, i would go with philips. If you want something that has more features for "reducing background noise" then i would go with jabra but you will need to use an app to take full advantage of those background noise features. good luck and let us know how you make out.

[@akita96th]

I ended up buying the Jabra BUT I have to wait two weeks before I can pick them up. Thank you for the advice. I look forward to hearing good again.@@HearingClub

[@scottwahlin9327]

I damaged my hearing in an accident on 10/27. I got my Jabra Enhance Pro 20 two days ago. This is my first experience with hearing aids. I was anticipating a month to get used to them. That has not been the case for me. I am very pleased with Costco and the hearing aids.

[@HearingClub]

thats great Scott, please keep us updated!

[@MrPatdeeee]

As you know, I have bought the "new" Jabra Pro 20. Mostly of what you said on your Pro 10 video. The Costco Sr Technician was GREAT like you. However, there is a high "Tenor" on EVERY word or music. It's driving me crazy. "He told me to... come back, and we will get it right". However, you said on your Pro 20 video; there has been some claims, in those "High Tenor's". He doesn't know about that yet. What is your take on this kind Sir? Because I just spent 1,599.99. And they do not have any more Pro 10's. So I am afraid now. What do you think Sir? Do you think the Pro 20; can be programmed that "High "Tenor" out, and still be clear as you said.? I'm so sorry to bother you Bryan. But it seems that you are the ONLY technician; that KNOWS what's going on quickly; In Hearing Aids.

[@HearingClub]

Haha you aren't bothering me at all Pat. That's exactly what I'm here for... YOU! And yes, it absolutely can be adjusted. You can also adjust it yourself by using the app and the equalizer. Just bring down the "treble" using the equalizer. You can also have your technician reduce the high frequencies. I would probably reduce the gain around 3-8k but let the technician do his thing. Just tell them you don't want so much high frequency gain. Try this out for a week or 2 and if it still bothers you and you don't like it, return them and try a different brand, maybe philips. Just remember, once you return the Jabras, there is no going back to it. They won't let you go back and forth. So give it your best and good luck!!

[@annflukerherring3967]

Can I buy hearing aids that have batteries?

[@HearingClub]

Absolutely! Just let them know that’s what you want.

[@henrysanchez7801]

Do the Jabra enhance pro 20 pair with cochlear implant

[@HearingClub]

I have no experience with a cochlear implant but I know resound hearing aids can connect to some cochlear implants. I'm not sure of the Jabra can. I'm sure you can call jabra and find out.

[@user-mz2kb7rj5q]

What is the Costco price of Jabra Pro 20?

[@HearingClub]

$1,599.00 for the pair

[@user-mz2kb7rj5q]

Thanks for the upfront info. Is Jabra Pro 20 smaller size than 2022 premium ReSound Omnia 9 brand? Yes it’s a bit of lower price than comparable technologically with GN Jabra’s paren company Resound Omnia 7, of course. The only major consideration should be whether the patient like to deal with not so good, only in Costco in-house servicing by instrument specialist, or purchase ReSound Omnia 7 or premium brand 9 outside Costco and have HA serviced, fitted, programmed by audiologist with higher education?

[@arizflash]

I've had the Pro 20's with the size 13 battery for almost a month now. The hear in noise is fantastic. Lots better than my old KS-4 (Rextons). The background noise is really reduced. The only feature I see different than the ReSound Nexia 9's is the Jabra App doesn't have a front focus feature. The sound is good, i can stream music from my Android 13 phone and notifications go through the HAs. The sound quality isn't as good a quality earbuds but on par with cheaper earbuds. Mine have a telecoil but I've never been anywhere to use it or the Auracast.

[@keith606]

Why would the app not let you select the front focus feature if the hearing aids have that capability? Did you ask Costco about that?

[@arizflash]

@@keith606 The diagram on the Hear in Noise program shows the front and side mics not just the front. I don't know if it is the HAs themselves that don't do just the front or the app. I'll check with the specialist at Costco at my next adjustment.

[@HearingClub]

no no no... its ok though, how are you guys supposed to know if nobody tells you haha. So whats going on is beltone, resound and jabra are all the same and made by the same manufacturer but they don't want the public to know that, i guess. All of the advanced features are the same, but they have different names. Beltone has feedback eraser, jabra has dfs ultra. Same feature, different "proprietary" names. Hear in noise, front focus and ultra focus are all the same thing, different names for different brands but the same programs. Hear in noise is the same as front focus. They both have the same picture. This diagram you are talking about isn't a diagram lol, its just a placeholder or picture so you can kind of use it as a reference when looking through the different programs. Those little "triangles" on the hearing in noise or front focus program dont mean that the side and front mics are on lol.

[@HearingClub]

it does, he was just making an assumption. It is front focus, check my response to his comment. it will explain everything.

[@MrPatdeeee]

I bought at Costco, the "Pro 20" yesterday. And after the test; the technician's put them on my ears; it was great to hear from bad hearing. But you're right. I said, "the high's are too". And I hardly heard the bass's; because they were too low. So I am a little afraid I won't like it. However, it might get better after me brain; gets like it used to be. Because... I am going on 92 yrs old next April 2024. Sadly, the tech, doesn't have any more "Pro 10's"; to compare. Dadgum it! Oh well. So, I will pray to Jesus; and He will protect me. Praise His Holy name.

[@HearingClub]

Ya I'd give them a chance. Let your brain do the work it needs and remember, you have 6 months to test it. Take full advantage of that time. If you ask people to repeat themselves less, that's a win in my book!

[@MrPatdeeee]

@@HearingClub Thank you kind Sir. You're "cut-above", for sure. Keep it up.

[@konracciesla]

it has a scrap loader, do not buy it

[@HearingClub]

What the heck is a scrap loader? What are you talking about