Counselling Skills- Diversity

This is a role play of a session where the Helper in a Human Resources Dept. is using counselling skills to enable the man to talk about a difficulty with a black female colleague. She uses the skill of Immediacy to name what he might be finding difficult. This role play is useful for anyone interested in healthy communications but it is particularly targeted at Level 2 & Level 3 counselling students. Jheni and I teach CPCAB counselling courses. If you have any comments or questions we would be delighted to hear from you.

[@urvidavadra9027]

non-judgemental skill.amazing session. thank you

[@counsellingselfdevelopment8363]

Thanks of your comments. Jheni and I are delighted you found some of the videos helpful. We will be adding a couple more by the end of the Easter end of term. Donal

[@counsellingselfdevelopment8363]

Oliver, thank you very much for your comment. Good luck with your Counselling Skills course. I hope you are enjoying it. Jheni and I will try to find time to upload more videos soon. Donal :)

[@oliverlocke6644]

Counselling & Self Development Resources Thank you Donal :) I am really enjoying the course it is very interesting, I look forward to the new videos

[@luciansunset1]

You two connected beautifully. Very believable session. Well done

[@joysayshine2301]

Jenny is really good. Well done.

[@christopherjohnson-cu9nr]

It is inevitable that in real life the "therapist" will make a formal accusation of racism.

[@christopherjohnson-cu9nr]

@MEanME it's called living in the real world.

[@oliverlocke6644]

This video and session is brilliant :-) it is really helping my studies & my course work I am studying level 2 certificate in counselling skills

[@dianae1158]

I can't wait for the day I will become a professional skilled helper.

[@Rhenadhis]

Well did you make it? Are you a skilled helper now? I'm seeing this 5 years after you left the comment.

[@sugargirl8990]

Excellent counselling skills from jheni. Thank u so much for this upload of a good example of person centered counseling

[@candicequick2365]

Wow, she is AMAZING!!! And he is a really great actor.

[@counsellingselfdevelopment8363]

Thanks Candice. I am always glad if these videos help. Donal

[@joelmasantos879]

Brilliant! I can’t wait to get through all the videos. You’re both brilliant teachers. 🙏. I met this Elegant gentleman in my college. 😀

[@jonno777]

Excellent role play.Thanks

[@meetalkenasser359]

it is very interesting counseling Session.Thanks a lot to introduce us with such a helpful counseling skills

[@MrTrail246]

Lovely, I hope you are making more video like this.

[@Tara-sh4ve]

Lovely approach, Reassuring, non judgemental and congruence all shown from the helper.

[@Jbro617]

These videos are so helpful particularly this one on dealing with diversity

[@chubbchubb7889]

Very good sample and role model about counseling.

[@florencehenry4844]

Brilliant counselling session. So on point. Thank you

[@counsellingselfdevelopment8363]

Thank you Florence for your kind comment. I'm glad you liked it. Donal

[@bellathomas2803]

The session was really well presented and very helpful

[@counsellingselfdevelopment8363]

Thanks Bella. I'm so glad you found it helpful. Donal

[@RockDove5212]

These are great!

[@doreen3433]

That is a lovely top you are wearing Jheni.

[@xchimino2]

She's so good.

[@katierojas8066]

Why can’t I find a counselor like this?

[@knightyknight5399]

good counselling skill..

[@nataliescott9119]

She’s fabulous

[@valenciathomas8538]

Hello your videos are very helpful! I am a first year graduate student and I am having difficulties developing basic counseling skills. My problem is, I ask too many questions and come off as being judgmental. I would love if you make more videos .

[@skaxman99]

How are you going now?

[@skaxman99]

Just tell Claudia to pull her weight! Sort ya self out Claudia! I’m joking. Great video again guys. 🙂

[@counsellingselfdevelopment8363]

Ha ha! Thanks. I"m glad it is useful. Donal

[@goldernark29]

Did you confront Claudia, i do clearly understand that its fiction, but its still captivating.

[@counsellingselfdevelopment8363]

Thank you.. I'm glad you liked it. Donal

[@victormacharia4658]

The counselor is very skilled and is able to address the concerns of the client. However I noticed that she is overdoing the use of her hand gestures which in some situations can cause the client's attention to be diverted to the counselor's hands.

[@RockDove5212]

I don't feel so, I find them very helpful and reassuring; a further sign that she understands and is genuine.

[@flashplus5808]

can you help me answer some question 1. The attitude of the counselor (may check in the book, how the body position, voice, etc., ask the counselor and observation of these things in this video) 2. Counselee's attitude (how body position, voice, etc. 3. Name 3 techniques and questions used by the counselor in the counseling process.

[@volontedavenhill5463]

This video would have been a great help in 2012.

[@kaonegapelwa9340]

So what theory did she use?❤

[@counsellingselfdevelopment8363]

This was more using counselling skills than any particular theoretical model. I hope that helps. Donal

[@goldernark29]

If you create more videos like this, because they are very helpful, please try and stop yourself from hmming and humming

[@georginajovanovic]

I think I see... if the person seeing the councillor remembers not to blame anyone while expressing their feelings should make it feel safer to say especially if you are bottling things up, then that should work out if the workplace coworkers are shifty ... so glad the ipad did not predictive text that! Lol

[@bredacollins524]

Good approach however I was concerned with all the background noise. The session felt like it was being done on a corridor as there were people talking in the backgroung.

[@SKGGG]

That constant “um um um” from the counsellor is so annoying, unprofessional and sounds unsure!

[@ladylovess752]

LOL - Yes so true. If that was not happening I'd give it a A+ -overall they were great but now I can't that sound out of my head while listening lololololol

[@RockDove5212]

For me it made her one of the best counsellors I've watched. It felt so calming and reassuring. Very soothing and encouraging. Loved it.

[@apreciousdavidson8648]

I thought I was the only one who found it distracting. I would feel as though you weren't listening to me thoroughly.

[@apreciousdavidson8648]

That noise she makes is so distracting

[@veronabriscoe595]

Agreed, a bit too many uhms...

[@christopherjohnson-cu9nr]

"Everything you say here will be confidential." Not true! The "therapist" reports back to the person paying for the session. If a manager at work has arranged this listening session the listener will report everything said to the manager. In a situation like this it is inevitable that the employee will be accused of racism, and yes this listener WILL be offende! These "therapists" are not bound by any professional code despite their protestations to the contrary. Leave the room now!

[@magickalgirl4212]

Is this only in the UK? Because here in the States professional counsellors in all fields of employment are bound ethically to the APA Code of Ethics and Confidentiality. If that happened here, a law suit would more than likely ensue and he would be the winner. Loved this woman's technique! She is a true and kind professional, and I doubt she is lying straight to her client's face!

[@georginajovanovic]

He would be better to journal his feelings and pray about it. If they were cooler in the office and he has a friend or two in there it would work out because he wants reassurance and to be loved

[@volontedavenhill5463]

HR in the workplace is there to save the company than the people. Hr was friends with my colleague, so I was carrying 3 peoples workload. When I left 2 more people were employed.

[@counsellingselfdevelopment8363]

Christopher, I'm sorry to hear you had a negative experience. I can only talk about my experience as a therapist when I see clients who are referred by HR in companies. I make it clear that everything will be confidential except confirming that the client has attended. Since they are paying they always (in my experience) have agreed that with their member f staff at the outset. Under no circumstances would the content of the sessions be disclosed apart from the usual limits which are negotiated with the client. Hope that helps. I wish you well. Donal