CRUISE CHAOS: 2 Jailed, 17 Hurt, Hundreds Stuck & More

Cruise news headlines from across the cruise industry.
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Hi! We are Jason and Kellie! We've been married 24 years. We have four awesome children! We were both Army officers! We love Jesus! And, we love life! Traveling the world is what we do! One of the best ways to do that is by ship! Our passion is to give you all of the cruise news and information you need in a concise way that values your time. We hope you will subscribe and take the journey with us!
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[@TheTravelScouts]

⭐𝗤𝗨𝗘𝗦𝗧𝗜𝗢𝗡: 𝗪𝗵𝗶𝗰𝗵 𝗼𝗳 𝘁𝗵𝗲𝘀𝗲 𝗯𝘂𝗰𝗸𝗲𝘁 𝗹𝗶𝘀𝘁 𝗼𝗽𝘁𝗶𝗼𝗻𝘀 𝘄𝗼𝘂𝗹𝗱 𝘆𝗼𝘂 𝗽𝗿𝗲𝗳𝗲𝗿 𝘁𝗼 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗱𝘂𝗿𝗶𝗻𝗴 𝗮 𝗰𝗿𝘂𝗶𝘀𝗲? 𝗔 - Amazon River, 𝗕 - African Safari

[@robinbrook5624]

A - Amazon! I did a land trip to South Africa and there is no way I would be happy with only a day or two as a port call.

[@joniferguson2902]

A: Amazon River

[@Retro-2-now]

B: I want to pet a lion

[@sharondalynnewton7562]

Neither.

[@stevengolden9009]

Amazon River

[@lisab1312]

I don’t think NCL should reimburse those people for missing the all aboard time.

[@todddoster6487]

I think some extenuating circumstances are at play based upon the circumstances and the fact that it would have been a minor inconvenience that would not have cost NCL much to take the passengers on or wait a little longer knowing the circumstances as the tour operator called first. I agree ships officers are pressed and everyone hates a dock runner, but they didn't even secure their passports or wallets from their cabins as they have been known to do in circumstances like this, especially when notified a guest had to seek medical treatment or guests were known to be slightly overdue from an excursion regardless of sanctioned or not. This is not a first world country and travel options are extremely limited in and out. Also, this is a prime example why you should by trip insurance... With that many passengers, they know they would have to do reputational damage control, which is far more costly then dropping a lifeboat or at the very least waiting a little longer or securing their belongings and sending ashore on the last boat in to give to the port director.

[@brendahorneff893]

It sets a really bad president and likely more people will want payment when they miss their all aboard time.

[@MrJimmy-ox7fq]

@@brendahorneff893 You are 100% correct. I agree with you so much so that I wrote (earlier) over on Don's Channel that you (any company, like NCL) should not set a precedent that would be difficult (if not impossible) to implement in the future. Very good point made by you.

[@emilyerbs]

I think what really struck me was that the tour company called, and the ship was still in port when they got back. the local coast guard put the people on a boat and took them to the ship and they were refused entry.

[@danasandoval624]

@@emilyerbsYou cannot just jump from a smaller ship to a cruise liner easily when away from a dock. If any of these people had gotten hurt while being passed back to the cruise ship you can bet they would have been on the phone to a lawyer to sue as quick as they could get to a phone.

[@webstermitchell2335]

The thing I like the most about your news channel is the "FAST", and THAT you are, thank you, LOVE IT!

[@jimdunlop4427]

totally agree...no flotson + jetson....

[@TheTravelScouts]

Hi Friend! Thank you so much for your kind words!

[@keithwieland1004]

NCL should not have caved in and paid for the extra expenses that were incurred. As courteous as it was for NCL to do this, it now sets a precedent for other passengers who miss their ship to be entitled to compensation. Again, if passengers cannot follow the basic rules of cruising they ought to stay home.

[@genitagray6126]

B NCL should NOT have paid for the extra expenses incurred to get back on the ship after they were left at a port. Now they’ll have to pay for everyone who does not make it back to the ship on time. So, they get paid for being irresponsible!

[@enjoystraveling]

Also, I guess NCL will have to get the money from somewhere, such as charge other future passengers more to make up what they gave to these passengers who missed their ship at the proper time.

[@garyk4576]

The KZbinr posting this information has not explained the full story. Please google eight passengers stranded in Africa for the full story and details. NCL was wrong, the ship was still there hadn’t gone anywhere, and they hired a boat to take them to the ship and they were refused to be boarded. Yes, there are rules that need to be followed, but this was just stupidityon the part of the cruise line NCL

[@keithwieland1004]

@@garyk4576 Yes I have seen and read articles from NBC to the New York Post concerning this incident. As unfortunate as this is the Captain had no obligation to wait for any individual or group not on a NCL coordinated shore excursion. The ship was still in the vicinity when the authorities attempted to get the passengers back in the NCL ship. Again the Captain was correct to not allow them back on board. This was a sound decision but a difficult one to make. And NCL paying for their extra travel costs for their error was above and beyond what should have happened. It was more a PR decision. And this kindness now sets up a new and dangerous precedent NCL and other cruise lines.

[@garyk4576]

@@keithwieland1004 and what about the 80-year-old woman that had a stroke while on the NCL tour? Same ship, all her belongings were left on the island with her, money and credit card stolen at the hospital, the family and US embassy not informed of her condition or whereabouts? The eight abandoned passengers helped her get home! NCL needs a refresher course on customer service and common sense!

[@sweetcaroline1125]

You are my favorite... no nonsense, no baby talk, and very professional .

[@ross-smithfamily6317]

$14.95 for a 12-pack of water? The cruise line is completely taking advantage of a captive audience.

[@NancyD2]

No. They’re trying to get passengers to not buy it. They don’t want to haul it. They don’t want to deal with the plastic. Me? I just drink the tap water out of my Emotional Support Water Bottle that I take everywhere. I see it not even being an option eventually. I see canned soda not being an option eventually.

[@WardDorrity]

And being in a captive audience, defenseless and helpless is not where I want to be.

[@ceoa]

So ridiculous.

[@garyk4576]

I am not surprised, all the cruise lines are trying to make up lost revenue due to the pandemic! The cruise lines are starting to remind me of the airlines, nickel, and diming you every chance they get!

[@jeannettemassaswerchinski]

I find it annoying that NCL is reimbursing the 8 passengers for their expenses, when quite clearly it was their own fault for missing the all aboard time. Meanwhile I was on the NCL Jade 2 weeks ago and got food poisoning from food on the ship. I became very ill & had to go to the ship’s medical facility, where I was charged $3800! I requested reimbursement from NCL being it was food on the ship that made me ill…but I have been refused. Seems very unfair 😡

[@artladi1453]

Wow....They discovered a new money maker. !!! Serve us bad food so we get sick and have to pay the cruise line $3800!!!

[@Sweetlyfe]

I would put it on their social media page, and if that fails the media, that seems very wrong.

[@jenniferyoung6818]

NCL should not reimburse those people. They missed the return time that they were told acout MULTIPLE times! This sets such a horrible precedent!

[@MP392HEMI]

I am disappointed Norwegian decided to reimburse the passengers who were irresponsible and missed the sailing time. Sets a bad precedent and rewards people for bad behavior. Been on dozens of cruises and never once missed a boarding time. Love the channel and content. 😀

[@harveysmith6297]

No need to buy water, the water on the ship is just fine,we’ve been drinking it for 39 cruises, buying the plastic water bottles is an unnecessary wasted expense

[@SandyToes75]

Love that you don’t mess around with getting the information to us. Thanks so much. Great show today. NCL is being very kind to reimburse the guests that were an hour late. Everyone knows the basic rule of cruising, return on time! Glad the paddle wheeled ships are going to be given a new life. They are not my cup of tea but they are beautiful to watch on the Mississippi. Glad the cocaine was apprehended. Shame the 69 guests were not properly boarded. Had they been told what they needed prior, this delay would not be happening. Amazon has always been a bucket list goal.

[@julianb5844]

My son is a Sommelier with HAL. He says if you had to be stuck at any Mediterranean port then Barcelona is a good place.

[@michaelcarey1268]

We love cruising but the greed and gouging by the lines is a slap in the face. We have a cruise in a few weeks and will be our last until they start being reasonable.

[@tonythehitman1]

That’s really expensive for water. The real joke is they charge delivery fee for it. Say I buy water and 6pk of sodas. They charge the delivery fee twice for 1 delivery. That makes no sense.

[@sallyhoffman8425]

You don’t make the show about YOU! You tell us the news and don’t clown around. I appreciate that. I don’t need someone trying to be an entertainer

[@javamon]

The water on Carnival is such a rip! Not only do they charge you 15 dollars for 15c worth of water but they charge a delivery fee on top of it. You didn’t mention that!

[@Lizbutterfly]

It's $30 on RC - booked my 1st cruise and that's what it tells me and I have a 4 day cruise 😮

[@javamon]

Double rip! Cancel that, bring your own bottle (BYOB!)

[@CryMeARiver63]

​@@Lizbutterfly Ouch !!

[@mikebunnell3169]

And it comes out of every faucet for free…

[@user-dz1qd4gu1y]

The Amazon….have been on safari….absolutely fabulous….a real bucket list trip.

[@TheTravelScouts]

Hi Lee! That is great! I would love to go on a safari. One day! Thanks for commenting!

[@doodiehutchison4463]

We have missionary friends who lived on the Amazon River for 40 years; after hearing their stories, I do not think I would want to travel on it.

[@grannyoffive1313]

Thank you Jason for reporting… it is insane that Carnival has raised the price of bottled water again… What are they thinking?

[@CaptainColdyron222]

You should see what Royal Caribbean charges! Carnival is a deal by comparison.

[@grannyoffive1313]

@@CaptainColdyron222 do you know what they charge? That's ridiculous

[@CaptainColdyron222]

@@grannyoffive1313 $69 for a 24 pack. $39 for 12.

[@broccanmacronain457]

I do not know why the Cruise Ships want to profit off of water, and why people are paying for it since the water on-board is perfectly fine and totally safe.

[@rushchairmanhhi]

Because there is an entire generation that has never had tap water.

[@melvinjacobs2328]

I have no idea why NCL is reimburse the customers that were late.

[@susanwestfall2051]

B. Going to Africa has been a bucket list item since childhood.

[@julianb5844]

If you want an inexpensive option consider visiting Cape Town. The Western Cape Province of South Africa has much to offer and although you won’t get a Kenyan savannah experience, you can still do a game drive and outdoor experience only a short distance from a major modern city with excellent food and wines. This year 34 cruise ships will make Cape Town a starting destination, mostly MSC. Live in a small town about 100km down the south coast from the city, and this week we had our first cruise liner although they tendered the visitors who got to visit several spots, including heritage sites that have been occupied by hominids almost continuously for over 80000 years.

[@allanfarr]

Unsafe

[@susanwestfall2051]

@@allanfarr Did I say I was going to Africa? Did I say I was even THINKING of going to Africa? I would also love to go to the Holy Land. Do you think I’m planning to go there? The question was which of the two I would PREFER to do. Please…MYOB.

[@davidhoffman8122]

I remember the "Good Ole Days" we could bring our own 24 count pack of water. We quit buying the water after it went above $4.99 for a 12 pack.

[@fionamcdonald3401]

I did a 38 night cruise from Southampton UK (round trip) to the Amazon, it was amazing.

[@jn3084]

Keep up the great shows, Jason. My favorite!

[@hannamarybredenkamp3544]

Hi Jason. Thanks so much for always keeping us updated with the latest cruising news. You guys must please take care 🫠

[@TheTravelScouts]

Hi Hanna Mary! Thank you so much for your kind words!

[@janefogel8390]

I always appreciate your videos. You report the news fairly and efficiently. We trust you!!

[@TheTravelScouts]

Hi Jane! Thank you so much!

[@karenjensen2345]

We went on an African Safari adventure on a land tour thru Costco travel and it was the best vacation we have ever had! We would go again in a heartbeat and maybe try it on a cruise. Hands down great experience!!!

[@Ms.Peggy411]

I was on NCL Dawn from 2/1-3/8/2024. The worst safaris everrrrrrrrrr! I’m not cruising with NCL anymore however, one would have to be blind and deaf not to hear and see all the announcements about back on board time. Prior to getting off I set the world clock on my phone! I tracked the time and I asked the tour guide what time is back on board!

[@kene8895]

B. African Safari. That's on my bucket list.

[@georges7340]

Sorry ......... I can't imagine doing either A or B of the bucket list cruises........ so I'm gonna make my own category .........C. neither ! BTW...... I love your "no nonsense" approach to the cruise news !! 😉😉

[@susancook1448]

Agree! Malaria much?

[@vincentfurfaro7546]

Great reporting as usual. Keep up the good work!

[@TheTravelScouts]

Hi Vincent! Thank you so much for your kind words!

[@noelreynolds4861]

A: Amazon has been on my bucket list forever, I wonder when it'll be available on other itineraries other than ultra long cruises.

[@teresavercillo2161]

I am okay with NCL reimbursing the 8 stranded passengers for the expenses from Gambia to Senegal. It is my understanding that the passengers had to find their own way from São Tomé to Gambia, which was the next scheduled port of call - that is the typical rule for passengers who miss final boarding. But the fact that the ship ended up not being able to make that port call brings things into a gray area in my mind as to who should be responsible for getting them to the next port on the itinerary.

[@marybarnum437]

Still loving your channel. Keep up the great work. Hopefully going out on April 14 on the carnival Vista, this will be the first time for us on that ship Time to come back down to a smaller ship after 3 times on Mardi Gras. Take care

[@TheTravelScouts]

Hi Mary! Hey, that is great! I hope you have a wonderful cruise on the Vista! We love the Vista class of ships. Appreciate you!

[@Eeyorefan3745]

A for my cruise choice. The Amazon sounds fascinating.

[@TheTravelScouts]

Yeah, it would be a lot of fun!

[@joemcdonald6963]

Have done both - recommend B

[@blackduckarmory5179]

It’s hard to watch other cruise news shows after this …. Fast and to the point I’m hooked …

[@TheTravelScouts]

Lots of great news channels out there. I really appreciate your encouraging comment!

[@ellenriddick2461]

1. African safari, 2. Amazon river.

[@deborahbolton3417]

Thank you for your video. Great as always, but I’ll pass on the two ports. ❤️

[@B-C-N-U]

Tough choice as both sound great, but I could only choose one it would be A, the Amazon.

[@alluraromel392]

A. AMZ River. If I’m going to do a safari it’s going to be a 3 day stay at Sabi Sabi.

[@deborahjpower8079]

A . African Safari for sure ! Thank you for the video info !!

[@CarnivalCruiseAddicts]

B. African Safari! Great updates, as always!

[@vanbrendle]

We did the Amazon cruise on Viking in January and highly recommend it.

[@christybenoit1341]

Both would be incredible but I’d choose safari!

[@jostock564]

Love your channel. You state facts and empart the news. You dont waffle or are opiniated.

[@TheTravelScouts]

Hi Jo! Thank you so much for your encouraging words. Much appreciated!

[@Pennyeq]

B for sure. My husband and son went to Africa and the pictures were stunning.

[@grannybob8402]

That’s crazy you can buy the same water for nothing at the dollar general store

[@NWSanta]

Man that must have really been quite jolting hitting the concrete wall. Pretty scary. NCL going above and beyond for those passengers that missed the all aboard time. That's impressive.

[@Travelling.Over.60]

Both but if you want me to choose B because I’ve been to the Amazon. Would definitely do it again.

[@kjmisti]

I really enjoy your shows, keep it up

[@patriciadalton2473]

We can get free water from buffet restaurant on P&O And also when dining in main restaurant

[@Plum_bird]

I always thought Carnival bottle water prices were low, until now. Now 😮

[@marcellarobinsonstuart9307]

B my husband is looking for a cruise like this.❤

[@charleshough6189]

December 2023 we were diverted from the Amazon on a Viking cruise due to low water. Guess we have to try again.

[@VinceReedCruising]

Hi Jason and Kellie Great Video

[@TheTravelScouts]

Thank you Vince!

[@cherrypittman3638]

B. Definitely the African safari. On my bucket list.

[@user-bb1xm2qp6o]

B. safaris are definitely bucket list items!

[@steveturner1644]

Cruising is getting scary

[@WilliamMurphy-uv9pm]

Cruising was always scary if you knew what was going on behind the scenes. Perhaps there is just more transparecy today. Don't think we are just smarter.

[@pamelapope859]

A for sure. I have always wanted to see the Amazon

[@rbrevard]

Love the content and the way you deliver it. Straight to the point (whoa, somehow that sounds strange 😂😂😂), but you know what I'm saying. Keep up the good work! BTW, that's a big no on both those bucket list items.

[@TheTravelScouts]

Hi Rudolph! Thanks for the kind words my Friend!

[@mwroysan]

At least the NCL VIVA will be sorted when Wifey and I sail on her from Lisbon in June this year👍🏻

[@michaelpiccolo4050]

The price of the water in carnival, in my opinion, is part of Carnival’s effort to reduce single use plastics aboard their fleet.

[@Keep-on-ok]

Neither A nor B. I like the Mediterranean.

[@susankara7520]

We had an amazon cruise booked for feb 2024 on HAL and after a 10 day cruise into the Panama Canal, the cruise was such a letdown that we couldn't wait to get off and cancelled the Amazon cruise. We also found out after final payment we needed yellow fever 🤒 shots, a visa for brazil at $80 per person and the ship was originally scheduled R T fort Lauderdale. Surprise!! It was now leaving from Miami but returning to FLL but the cruise line offered a transfer for an additional cost. It just got to be too much and HAL is the most boring line on the sea and we are in our 70s and 4 star. We are done with them. 😢

[@lorrainekelton6425]

I am sorry you had that experience. I have taken numerous HA cruises and I love them.

[@fredacuneo5180]

Option B - African Safari

[@jcarlson6816]

Is it the Captain or the cruise line policy to wait for passengers who have alerted the ship that they have been delayed? I have been on a Princess cruise where the Captain stopped the ship from departing to pick up a passenger (we were actually moving)on the back of a jet ski and a Celebrity cruise where the Captain delayed the departure and stayed overnight for a passenger who voluntarily left a ship excursion.

[@stacydoval8403]

Great to hear that Norwegian will reimburse the passengers. Good will gesture and highly appreciated.

[@ruthkringle1353]

Kind of crazy thru can pick up the people in an emergency but can’t let their passengers back on board.

[@StaceyChamberlain-kf1qx]

I have done the Africa Safari, though 30 years ago. So I guess the amazon

[@jgesselberty]

Does anyone remember when all non-alcoholic beverages were free on cruise ships? But, charging for water is just plain cheap nickle and diming.

[@kenstears2512]

B, We would do the Safari if given a choice. They are not they high on our bucket list .

[@joeb8167]

A- Amazon River for sure! B- African Safari would be cool, but I'm not a hunter. IF it were a Photo Safari, then I'd say A.1. Would be interested in hearing your report of others' vote tallies! Thanks for all the news you Bring!

[@barryrankin587]

Ad of right now B, But would like more info on both before choosing.

[@asouthern90]

African safari. While both would be great, an African safari is the top of my bucket list.

[@neananator14]

One comment to add on the reimbursement is that they are reimbursing for the flight because the ship ended up not docking where they planned and so the passengers had to go to the next port of call. Since they had to take flights to two different cities to reconnect with the ship, NCL was trying to be considerate of the second ticket. Personally, I’d be fine if they didn’t reimburse at all, but I also feel that this is the absolute MAXIMUM they should even consider .

[@ceoa]

The African safari would be my choice. Nice choices though.

[@janetkubas-furnish9253]

Can I choose both. Definitely want to do an African safari.

[@user-xl7ho8op6r]

B - African safari for sure!

[@hatchling88]

A. But not by a giant cruise ship. I've cruised the Amazon by very comfortable small 3 story river cruisers... 20+ passengers, with many excursions in small boats to shore or down tributaries, to see animals, swim with pirañas and pink dolphins, visit river towns and villages, etc. It was an amazing journey. A large cruise ship with so many people would absolutely ruin the experience.

[@user-un7eh9fr5f]

Neither one.

[@billhouck9291]

Nothing like carnival ripping people off. Crazy for water

[@marilynkt43]

B the African safari It is on my bucket list

[@tomreynolds8628]

A~ Amazon trip would be amazing😊

[@barbnagle7155]

amazon river, San Deigo has an excellent African Safari attraction. Barb

[@Darklilith30]

Reimbursing them was far more expensive than just letting them on the ship while they were there… idk

[@ag1382]

Looks like the new thing will be smuggling bottled water on board, or drink the cruise ship tap water if you trust it on Carnival.

[@mustangkarrie]

Definitley the Amazon!

[@bobbylong8348]

neither, i wanna go to ushuia

[@jenbrooks5872]

Probably A however, I would do an expedition ship to Antarctica. I would love experiencing a Zodiac, seeing the wildlife, (penguins whales,etc.)

[@jacquelynhardie5997]

I would love to do an African Safari!

[@annm.7176]

And they wonder what they always have empty rooms

[@mikepope3784]

B. I don't plan to do either, if if I am choosing....B

[@williamwatson689]

No to A & B. Do the cruise lines believe travelers have lost their minds. Cruising no longer makes financial sense, especially to Africa and Amazon. Who would risk their life just to impress.

[@marievonderheyde7243]

B. Would love a safari.

[@yesterdayseyes]

Any theater or event center charges $3-$6 per bottle of water. Sure, I wish it was cheap or free, but I'm actually surprised it's not $3 a bottle or more.

[@arl4945]

It's nice to hear about the reimbursement. If it's true that the coast guard brought them to the ship and they were not allowed to board then I'm feeling they have some responsibility I'm wondering if there is a little tiff between that particular cruise tour company and the ship ie. this has happened too many times before...

[@jeanetteperez7100]

Amazon River for sure

[@SandraHof]

On that same cruise at that same port NCL left behind an elderly woman, who was on a cruise sponsored excursion, because she had a stroke while on the excursion. The hospital was very primitive. The other passengers left behind ended up taking care of her. Her family in the States could not get help from the cruise line to get her back to the States. Finally the family arranged a flight back home. Unfortunately, right afterwards she had another stroke and possible heart attack, so she is in the hospital again. But at least in the US and with family around her. I just watched a news video about her. They interviewed her son in law. He said she has traveled to over a hundred countries and speaks 10 languages. But after the stroke she could only speak French.

[@sarapugh6700]

EXACTLY! i'm tired of all these folks thinking its such a cut and dried case. True, usually you should be BACK ON TIME. but there ARE extenuating circumstances sometimes like this and the cruise lines DO have some flexibility to deal with various issues. They handled it poorly initially and got some much-deserved bad press which ended up costing them more in the long run. I've had a few experiences myself w/ NCL now. they used to be my favorite but i am definitely not pleased with them recently.