Customer States: Dealer Didn’t Fix it! P1004 Ram 1500 5.7 Hemi

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”Intro Music by Karl Casey @ White Bat Audio”
Thanks to Jesse for making the intro and graphic for us to enjoy!!

[@cortega415]

Who else wants an autopsy on the old intake manifold?

[@pebosk]

I did too... I'm hoping he may still do it.

[@amals51]

I was thinking the same thing! It would be nice to see the guts of the manifold to see if he could determine the cause because I’m sure this is a common problem in these trucks. Just like with the fuel system in these trucks and all the gremlins that cause issues there. I am currently unable to pass emissions, code I got was for fuel pressure sensor low. P108C I believe… replaced it and engine light disappeared only to come back on at exactly the one week mark!

[@DanielGallowayR]

I would love this, but I bet he has to send it back for a core charge.

[@clbcl5]

@@DanielGallowayR It could never have a core charge, nothing to rebuild if you can't open it.

[@richardg9791]

Yes please

[@Seawizz203]

Ray, as others have stated, an autopsy of the old intake would be interesting. I vote yes for an intake autopsy video!

[@russellstyles5381]

Since the invention of 3D printers, the parts to fix it might be available. As a general rule, they like to sell large expensive assemblies rather than small cheap parts.

[@Mason_Hartley]

@@russellstyles5381he did mention they’re not serviceable..

[@RobertYoung-ie9cs]

I wanted to see you manually actuate the new intake runners to compare the difference.

[@beardrn]

He doesn't manually actuate the new runners, but later at the end of the video he does use the scan tool to send a manual command to actuate the runners and they function normally.

[@thehemiolds455]

Yeah I thought he would to compare

[@opendstudio7141]

You always have to remind yourself that this a niche entertainment channel too.

[@jasonbenso]

I was waiting for that too and disappointed

[@kevinmills5293]

At the dealer it passed the runner test so I was hoping to see the runners operated manually as well.

[@emmettturner9452]

I would not have been able to resist trying to manually actuate the new one to see if it moves like the old one as soon as it was unboxed… just to see.

[@Wilddog12341]

Same

[@rayshutsa6690]

I would also like to see a autopsy on a old old intake manifold. Ray fixed another engine that no one could. Another great video.

[@pfsantos007]

Z

[@raymondniven5281]

You aren't living if you're not learning. Goal in life is to learn something new everyday. Your channel helps us to accomplish this!

[@wayneessar7489]

Some days two things!

[@johnchambers12]

You sound like the tool and die maker who taught me my trade during my last years in training. He always said if you were not learning something new every day you were not paying attention.

[@josephshultz6726]

never would have expected plastic engine parts to fail, shocking

[@davidleonard1492]

I wish you would have shown how the new flapper valves moved, compared to the old ones

[@donaldmacdougall1600]

Would have been nice to see you cut the old intake in half to see exactly what the problem was

[@TonicofSonic]

Or even show if the new unit moves more manually.

[@turboturtle9083]

Aren't you going to autopsy the old manifold.....I was waiting for that !

[@craigmaxfield26]

Same here

[@mich_ael0]

I will lose sleep over the disappointment of not seeing the new runner be manually operated to confirm correct function.

[@ginobragoli1448]

The new valves move exactly the same distance as the old ones did.😂 Granted there could have been a broken one we did not see!

[@brianwebb6310]

I would have thought that this was a good case to use the bore scope camera rather than trying to use a mirror.

[@johncooper4637]

Yes.

[@markanderson2904]

The mirror was easier, simpler, and effective.

[@Lou-fm2kk]

@@markanderson2904 Not really. The mirror wasn't effective at all. With a borescope you could actually verify the broken part, if any.

[@markanderson2904]

@@Lou-fm2kk It was certainly effective. He saw the problem using the mirror.

[@CptSideSlider]

Just me who thought that the new runner valves opened about as much as the old ones?

[@beezul]

Yeah, same here. The new flappers looked to be opening just about the same amount as the "failed" unit.

[@aaronbritt2025]

The dealer used to be the place to go for the highest knowledge tech in a particular brand. So many dealers have become corporate that they've fallen victim to corporate think when it comes to labor. Corporate think says labor is a cost that can be cut to improve profits. This is why I left my dealership job after 4 years. My service manager refused to give me a raise after 4 years. I'm a diagnostician. I usually got other tech's comebacks. I refuse to replace a part until I've confirmed the fault. I was undoubtedly replaced with a lower paid parts swapper. Times have changed. The knowledgeable techs are mostly at independent shops now. Like you, I now have my own shop.

[@MagaTBTF]

They are all parts swapper...

[@crabmansteve6844]

​@@MagaTBTF I swapped parts with ya mom a few times

[@MagaTBTF]

@crabmansteve6844 I feel sorry for you, that's just to bad, I guess that's why they call you crabmansteve, 😂😂😂😂😂😂😂😂😂 You walked right into that one... Brilliant!

[@jaypauling793]

Techs are no longer called "repairmen".....they are now called "replacemen".

[@aaronbritt2025]

@@jaypauling793 Depends on the tech. You bring a car in with a random misfire, how do I know what to replace?

[@TonicofSonic]

You did not verify the new manifold had more movement on the runners when manually moved. That is so annoying.

[@MudBone827]

Did you see how much the flappers in the new intake manifold moved, if so, was there more movement noted on the new one?

[@44hawk28]

I run a couple of those hemis when I own a pair of Chrysler 300s. I cannot for the life of me understand why people insist on putting those copper core spark plugs in that motor. Put iridium plugs in that engine it responds wonderfully. Not only does it have better throttle response, it gets considerably better fuel mileage

[@waterloo123100]

People are cheap asses

[@Gary_in_NoVA]

My ‘07 1500/5.7 came with Champion copper OEM. Various forums on the ‘net say Iridiums and Platinums don’t work well in this engine.

[@91CavGT5]

What mileage improvements did you see? I’ve got a 2022 1500 HEMI and the best tank of gas I’ve gotten was 23.25 mpg. It would be cool to improve on that.

[@KenKlingenberg]

With a certain amount of sarcasm, Thanks for function checking the flapper mechanism before installing the new manifold. It would have been nice to share in your assurance the part was the correct one to replace. BTW. LOVE your site and my Very Best Wishes to you, Lauren and the mini-mechanics.

[@TheVespap200e]

Exactly!

[@arthurkaranicolas4093]

Ray I would have checked the operation of that back lever before assembly

[@karina833]

Master mechanic are you, got a business have you, 30 years plus experience working on dodge engines? Got to love keyboard experts, they can fix anything.

[@NismoXero]

I 100% would have manually checked the new one to make sure it opens further than the original. If it doesn't it's being replaced for no reason other than "I think it should turn further" why wouldn't you test the new one to make sure you are correct.

[@NismoXero]

And at the end when he checked with the mirror, guess what. They moved the exact same amount.

[@Masterplan15]

​@@karina833quit being hostile. Most of us who have been out are technicians would check it first, to verify that really is the problem

[@TonicofSonic]

​@@karina833I guess 30 years of doing grunt work does not teach you common sense.

[@diggy-d8w]

Glad there're mechanic's like you who care but I hate all the sensors & crap on our engines today. I've got a Chevy w/ a 5.7L engine(95 Silverado) and that's one of the last years prior to the engines getting too many sensors & stuff. Kudo's for doing the job & I'd bring mine to you if I could break it...... she just wants to run. I'm happy about that & thanks for the video, peace

[@vs-ww7cb]

If only you had used the scanner commands on the old one first, would definitely show a difference. Like you said it was a learning experience, thanks for the class 😅. Now, that said, as you see, we all demand autopsy!! Of old one. 😉🙃✌

[@peterbenson3776]

I would have liked to see how much travel there is on the runner flaps assembly

[@halh865]

the shaft turns ~ 1/4 turn as the flaps will close off for long runner mode (low speed - longer runners for better low end torque) and then flip open to allow short runner mode - upper rpm power. Mercedes used active intakes on their NA engines starting in the late 90s

[@donniev8181]

Hey Ray, you should look into cotton mesh gloves that go on before your rubber work gloves. I work in an optical laboratory that makes lenses for glasses, and we have to wear cotton mesh gloves as PPE under our rubber outer gloves. They save your hand from damage big time. Not only do they wick away moisture, but they also protect your hands from being cut or poked so easily.

[@Crusty_One]

There are gloves that are cut resistant. Grainger has them along with Amazon. There are several grades of resistance. A1 gloves are the least, but are good for what you do. They will soak up fluids but they have a slight coating that helps with grip. Used them when handling hazmat (oils, water, solvents).

[@tobyrussow9964]

Quit watching for a while cause things got BUSY because I start watching and can't STOP !!!

[@josephgolden1868]

I am surprised you didn't check the action on that flapper valve prior to installing parts on it, to verify your diagnosis.

[@stephenm5000]

Job looked easy - the true skill of a master mechanic, making you think you could do it!

[@pslny]

Flash Ray, they call that flash,the material causing you issue with that oil cap, part of the molding process,it allows air bubbles and impurities to be forced out of the part through gats and relief during the molding process. An essential part and process of molding things. And it should have been removed long before the part got to you. Love your videos brother.

[@jonathanfleenor8024]

Wish I would have had this video a month ago, could have prevented my buddy from trading off his 2014 Ram with the same issue! Great video as always Ray!!!

[@boelensds]

go to the dealer lot where tradedin and low ball that truck as they probably do not have time to fix. So they want to off load it.😁

[@danwhitaker9168]

He's better off without it.

[@jonathanfleenor8024]

@@danwhitaker9168 Yeah no doubt, wish I could have saved him some cash though.

[@jonathanfleenor8024]

@@boelensds Wish I could, was bought that afternoon. It was a damn nice truck too.

[@ronsloan7662]

Hey Ray, I'm voting yes for the autopsy as well. Cheers!

[@campy9712]

Good job. Another Rainman is smarter than the average mechanic video.

[@Drekulviin]

28:44 What ?! Music is back in the shop 😀 In your head, in your head zombie zombie. We haven't heard the 4 non-blonde for a long time. 🙃

[@cwo4059]

Rainman. Whatever they are paying you, they need to raise it. Give this man an increase.

[@daemonhat]

"they" is him. he owns the place lol. edit: he owns the business, not the building.

[@deplorablelibertarian]

Ray is his own boss...

[@deplorablelibertarian]

​@@daemonhat...he's working on getting his own shop I think. Right? I think he said that.

[@nickaa827]

​@@deplorablelibertarian it is his shop, he owns it

[@daemonhat]

@@deplorablelibertarian yeah, he made mention of it a few videos ago

[@patrickchavez3848]

AWESOME!! So satisfying, seeing you diagnose, go step by step, no guessing!! Find the problem and fix the problem. Then you don't just assume it's working as designed, you go in and watch it work!! Thank you for the video. Have a great day and a better tomorrow for all your tomorrow's to come..

[@clbcl5]

I have seen the sign, the other sign. You should have investigated what the full movement of the valves are to visually confirm your hypothesis before install.

[@BillyThomas-p2q]

Good job Ray mond nice to see you at work mate 👍 ❤❤🎉🎉

[@EC_ATV_Outdoors]

The "plastic stuff" that's in the way of the oil cap... The term you need is "flash" in the plastics world, it's usually where the mold isn't tight enough together and excess plastic seeps out. At the factory an operator would typically use a swivel knife that clean that up before shipping out.

[@lou-fcb5529]

I also wanted to see manual activation of a parts cannon approach new component. haha

[@kclefthanded427]

It's really sad that a dealer can't fix it but a local mechanic can

[@waynejh]

It speaks to the caring, talented and relentless mechanic that Ray is. Now if we can clone Ray 10,000 times, we’d have millions of happy drivers with more money in their pockets and Dealers with less!

[@deplorablelibertarian]

Dealer technicians aren't allowed to think for themselves, they have to follow the flow charts. They are in the business of making money, fixing a vehicle is just secondary. Fact.

[@LMG3000-s8f]

They can. They just don't. There's a reason why they're called the stealership

[@m4rkiz]

nice work, although i feel bad, that you didn't fill us on state of that hole (front left thread) or the price of manifold also, showing actuation of the motor itself and new valves with pliers prior to installation would be nice step - but i must say it was keeping me on my toes ;)

[@jamesbriscoe1966]

2016 RAM 1500 with 187000 miles no issues, my plugs are original which I need to change. They are a little over due.

[@moonwalker8172]

The movement is minimal in both the new and old manifolds, however the flappers in the new manifold are oriented with the large part inside the manifold.

[@EC_ATV_Outdoors]

Vibration welded is the correct automotive manufacturing term. Quite an interesting back story on the history of how hollow parts have been molded. But I save you that long read lol Basically the modern method is they make the two halves, then another machine vibrates the top half so fast and minutely, that the friction melts the plastic and creates an air tight weld. If you touch the vibrating machine plate, it's kind of a fuzzy tingling feeling.

[@Blackford86]

I wish you would’ve showed us on the new throttlebody how those flapper valves work inside

[@stevenakn1]

I wish there was a small camera you could put up in there to see😊 looks like the valves got spun around or in the wrong position. You got it man 👊

[@Gary_in_NoVA]

Like a borescope? Just say’n.

[@Navajo-man]

Hi Ray wife unit Dave Justin excellent video on 1500 Ram I enjoyed it and as always you all be safe 🇺🇸🇺🇸🇺🇸🇺🇸

[@MichaelNomura-i9n]

My 2000 Toyota has the same intake manifold vacuum actuator inside of it made of metal, not plastic. It still works after 24 years of use.

[@DanielOneil-ww3rt]

I like your saying I love my job I’ll do it twice.

[@rtp4919]

This comment has been made by many; it is not a question of your expertise rather one of logistics. On the actuator, it would have been a nice to see the difference of the turn radius compared to the new part. Simply, was it a 1/4 or 1/2 turn, to confirm a real kill; even though the electronics showed it to be so. Thanks for the open mind.

[@treehuggermc]

i wonder.... when you get vehicles from a dealer and are able to fix the issue, do you send them the link to the video so they can learn?

[@merrillschaps2325]

Those intake manifold flaps were very common to fail on the Hemis when I worked at Chrysler, Dodge, Jeep & Ram. They even failed on many Ford Focus with the 2.0 as well.

[@rileygilles2736]

Chrysler dealership techs fail to impress me. Also had to go to a local shop to get a code addressed for evap bc the dealership couldn’t!

[@jeffschnee1167]

Working over an open intake....... Do you feel lucky?

[@MrTyur55]

Ray watched your video on refurbishing headlights did it to my mother in laws lights worked great thank you for your video keep up the good work

[@terrysmith7076]

Great job, brother. Im old school you made that intake. Hemi job look easy.. ☮️

[@MarkBaasch]

My 2014 Ram had the same problem with the PCM connectors! It was like it was glued together, but in reality the plastic got really brittle, most of my coil connectors, the tabs just broke off! Dodge Quality!😊😂

[@jeggleston1651]

One thing that I learned back in 2014 is that you cannot trust a moped master technician to be able to troubleshoot his way out of a wet paper bag. My daughter had a Town and Country Touring that was in the shop more than it was on the road. I called the service department, from Ireland, after the sixth time, told them what to change, and the van finally stopped experiencing the issue she had experienced. Needless to say, she sold the van and will no longer own the aptly-named dodge products

[@wayneessar7489]

Her mistake was taking a van to a moped mechanic.

[@jeggleston1651]

@@wayneessar7489 moped is what I refer to as chrysler, the appropriately named product referred to as a dodge, and the products formerly produced and sold under the name plymouth. A vespa, in my opinion, has more value, worth and purpose than a mopar. Mercedes was actually smart to sell mopar to Fix It Again Tomorrow (Fiat). During the assembly, you did not see Ray struggle with the installation of the oil cap? That is the perfect example of mopar quality. Also, let's not forget that the quality of their "technicians" is equal to that of the product. The individual repairing the truck at the dealership had the part in his hands, just as Ray did. He didn't perform a simple task, and check the valves; he simply replaced the actuator. The first mistake my daughter made was to purchase that "quality" automobile.

[@briank10662]

It’s not the Mopar technicians’ diagnosis to the issue, rather it’s Stellantis ordering the technician what to repair, and what parts to apply. This process applies to both warranty and non-warranty repairs. This isn’t the days of Chrysler LLC or FCA, in where common sense ruled the day.

[@zachorytoth6091]

Sry to hear that in your area. The master tec at my local deal has become friends with me due to me asking him 1000s of questions an has even showed me a few tips an tricks. Then offered me a job but I'm running my own shop an don't want to close to work for a dealership.

[@jeggleston1651]

@@briank10662 if you've got the part out of the vehicle (how else can you change that actuator?) why wouldn't you check to see if the valve shaft turned fully? A reasonable technician would do that, and they should know what the throw is on that shaft, don't you think? It has nothing to do with what the company requires of the technician, especially since it only takes a few seconds, and it's common sense. I think the last part is where the problem lies.

[@jackjamessmith-xd4lc]

Home's you are fast , smart and real good , man ! Stay cool , man .

[@jsh6952]

The intake runner flappers are an issue on every Mopar engine that has them. Hemis, 3.5 & 4.0 liter V6s found in the Magnum/300/Charger/Pacifica.......

[@rafaeldalmau664]

I will stick to Chevy, no plastic. 94 s10 240,000 and change

[@jsh6952]

@rafaeldalmau664 I had one of those. No freaking headroom, then the oil pan rusted away. GM never bothered to either galvanize the pan, nor paint it.

[@ThunderbirdRocket]

Nice job fix it ! Thanks for sharing this one with us and teaching us !

[@StevenKelley-et2qe]

Oh yeah! Lets do an autopsy. I would even pay to see it!

[@kensharp7472]

Taking back off here boss.. thanks Ray

[@kevinhenson6969]

You just have to cut open the old intake, I find that amazing the dealer sends you the truck , proud of you Ray

[@Jay.Kellett]

I think the owner sent it to him from the dealers shop,

[@kevinhenson6969]

@Jay.Kellett don't know but I think Ray said the dealer sent the truck to him , doesn't matter Ray figured it out .

[@geraldharkness8830]

Ray fixed what the dealer couldn't!

[@charleskadletc2431]

As always Ray, fun watching you fix what others refuse to do. Honest Ray refuses to have customers pay more rhen they need to

[@greengrayradio1394]

"Beware of--Mercury, beware of --Mercury: I was hit by a Mustang"!

[@CraigGrant-sh3in]

Looks like the manifold cost $340 so, stealership part cost is probably $750

[@emilleblanc2639]

Ray you need to get a seam ripper for sowing so you can cut electrical tape without the chance of nicking the wire insulation/sheathing

[@kensharp7472]

Hey Ray,, You've got my Vote. Excellent job on the Vett

[@JaymzW]

Always informative and entertaining Ray!

[@RonRussell-sj1zf]

I think the first thing I would have done is to see if the valves do in fact open more when you turn the shaft.

[@scottjohnson7472]

I don't know how many pcm connectors on Chrysler products have this same issue direct from the factory. First one I ran into thought the customer was monkeying around with the connector but later changed my thought as a factory install issue. Second one was on a jeep that had less than 20k miles and I doubt the old lady messed with it. As for one of the last ones I messed with, it was on a new delivery that had idle issues and barely made it off the truck and was due to poor connection to the pcm.

[@MaxVaughn-h9s]

I didn’t know the 5.7 Hemi was different in the trucks! My 2012 Challenger 5.7 looks very different.

[@henrybucki7813]

would like to have seen the new valves inside the manifold turn with the pliers to see if the dynastic was a good one

[@llewis7324]

2013's unfortunately came with copper core plugs. Very informative video.

[@awstott]

I put iridiums in my 13 when I changed them the first time. I just changed them again about 8 months ago. 258,000 KMs (160313 miles) on it

[@SmookinJoe]

So watching you deal with the oil filler cap reminded me of the mentality of an auto body shop that spent zero time prepping a New bumper from Chrysler. Primer and paint. Little ripples were never smoothed. I refused to accept it. I have seen new cranks puke from the internals unbelievable stuff. Every part needs a little tweaking from the dealer, especially stamped steel and molded plastic.

[@moushunter]

Grew up working on Mopar products mostly and still driving them...50 years later. Never had the interest in the muscle cars. I've spent time driving a lot of vehicles but still like Jeep/Ram most of all. I had a fair share of 318s and slant 6's. Both great engines. The little 4 cyl engine Jeep and AMC used was another engine that was easy to own. Never had issues with them.

[@davidbertram4608]

Back when the engines were good ,not this Stellantis crap

[@OldMan854]

I know it’s about trigger control but watching you drive those screws into plastic with an impact caused me to wince with each one. SO easy to strip them.

[@InCountry6970]

Great diagnosis Ray. Even the dealer should be proud of you too. Yeah, right.

[@donaldpickford6887]

First time I seen you pull an intake and didn't stuff blue paper towel down the heads..

[@kowaltoboggan]

Sublime troubleshooting, Ray. All you were missing were a few dozen “doodley-doos” to interrupt your concentration.

[@Greg-pt7ur]

Would it be helpful to use a bore scope instead of a mirror inside the manifold to see what is interfering with the valve function?

[@44hawk28]

I hope you put some new washer radium spark plugs on that while that intake was off. Would have been a hell of a lot easier

[@jasondgandrew320]

Is it just my purile mind, or does Ray frequently make casual innuendo-filled remarks during various phases of disassembly and reassembly? I guess it's just part of the charm of the man and his family-friendly channel.

[@jsh6952]

Yes, Ray loves a bit of innuendo play.

[@1969Kakashi]

Mopar tech here. Those older PCM connectors are almost always broken like that.

[@johncooper4637]

I am just obstinate to use a Dremel tool to take the manifold apart to see if I could fix it. I really don't like unfixable parts. Hope you tear it apart to see what the problem is.

[@roberttinsley3948]

the original plugs on a 2019 from factory are champions, manual says to change out every 30,000 miles. probably why they went to ngk. i switched to iridium tipped in my 2019 ram with the 5.7. changing out champions every 30,000 miles is nuts.

[@Papieck37]

Fantastic video Ray... Amazing troubleshooting skills.... Nice touch with the mirror so we can see what was the problem

[@solargarage]

Excellent video. On some of these older Rams there is a TSB for the SRV actuator wiring being to short and becoming damaged due to engine movement. I say this as Dorman has an excellent kit that comes with a new pigtail, actuator, and splices. I worked on a 2012 Ram in which I needed a new pigtail for the SRV actuator as the pins were messed up in the factory harness connector. No one had the pigtail so I ordered the Dorman kit to get the pigtail and SRV actuator. Been working great for several hundred miles now.

[@jakemason9436]

Love the investigation Ray. I believe NGK are oem. My 2016 ram 1500 hemi had ngk irridium factory plugs in it.

[@jkK-lw9lu]

When you get to 60 years old, the six pack abs turn into a keg, and the discomfort you feel is when you’re pushing on the hernia so😢

[@javierosorio5169]

Excellent Sir. Thank you Sir.

[@steveg8337]

Uhhh those flapper valves didnt move any differently then the old ones.

[@samramirez2160]

Learned something new never seen the intake on those Dodge Rams

[@boelensds]

lol at 17:00 pm Dutch time you say it is 5 pm closing down.😂

[@rickwhepley3377]

The fixed wire repair job tells me it was not a dealer who did the previous work. They will replace a entire harness, Its not in their makeup to crimp and heat shrink.

[@jsh6952]

They will do a splice job if the parts are on indefinite backorder or obsolete.

[@skynet1.044]

lol just because it goes to the dealership doesn’t mean they won’t half ass something…

[@ryulee458]

Good morning Ray 🌄 it's a blessed day let's get that cup of java ☕ and let's get the day going LOL 😃👍👍

[@russellstyles5381]

Throttle position is probably considered, but mostly RPM. At some point, switches from long runners (tubes), which help low end torque, to short runners, which help high end power. This system is probably unavoidable, there's no other way to get good power all the way across the rpm band.

[@RickJohnson]

Yep, been in play for some time. 1990s-era Ford/Mazda 1.8L and 2.5L V6 had 'em to vary intake runner length for various RPM bands. My '99 Ford Contour SVT had 'em and you could tell when they'd start getting sticky as you'd lose the higher-end power and the gratifying intake sounds when they didn't open properly.

[@tda2806]

Get a sewing seam ripper to cut insulation away on a wiring harness.

[@charliebullio463]

Howdy Ray it's great to see you today.