Customer Tantrum Story

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This annoying retail customer story from reddit brought me back to when I worked in retail. I thought it was a good story to share and animate over and add my own reaction and commentary. This is a first when it comes to animating someone else's story but I thought it was a good story of an annoying customer. I hope you like it! and I hope you have a great day filled with no annoying customers :)
animators:
DavidToons - / davidtoons_
BigChapula - / bigchaslappa
AbnormalChaos - linktr.ee/abnormalchaos
Thelaserbearguy - / thelaserbearguy
and me :)
Thank you for watching.
MERCH IS HERE:
icecreamsandwich.store/
📱 twitter:
/ icsandwichguy
📷 instagram:
/ icecreamsandwichguy

[@IceCreamSandwich]

💥 wtplay.link/icecreamsandwich - Download War Thunder for FREE and get your bonus!

[@Mr7077_]

ok!

[@A9shrimp]

Epic

[@pleasantdashi7112]

No

[@LordGalactic39]

Cool

[@MiracleMyz]

Here

[@nvrp13]

"If violence is not the answer, then you're not using it enough" - Icecreamsandwich, apparently

[@goosetrail9606]

Violence isn't the answer. Violence is the question, the answer is yes

[@sf-nu8eu]

​@@goosetrail9606 I imagine something more like this: Violence? Violence.

[@AMan-xz7tx]

"if you kill a killer, the number of killers doesn't go down" bro just do it again, you're not gonna commit mitosis are you?

[@ihavenofriendsc874]

@@goosetrail9606 which npc says that in Pokémon

[@Literally_a_bee]

FINALLY

[@tamiirae6636]

With every customer that loves you there's one that literally act like you're ruining their life when nothing is your fault and you just work here 😂

[@RadiantSharaShaymin]

"Your machine is out of ice! My day is ruined!"

[@curseofzeal]

It's definitely not a 1:1 ratio, and it's not skewed in favor of the nice customers, unfortunately.

[@lunavellous1198]

My life is ruined!!!!!!!!!!!!!!!!!! All because you don't have an extra ketchup packet!!!!!

[@tribalismblindsthembutnoty124]

I left the drive thru window and they forgot my straw and a napkin. I did not go back and complain. Does that make me one of the nice customers or one of the normal ones, which DO outnumber the bad ones by many many many many times?

[@LePommeDeTerreDesSqueakers]

Where is my EXTRA OUNCE of KECTCHUP in my BURGER... I *MEASURED IT!*

[@emilygordbort7300]

Manager: "Tell me what will make you happy and I'll do it" Customer: "UNACCEPTABLE!"

[@mateomzARCHIVES]

lemmongab

[@OriginalCreatorSama]

Nah, dude wanted a reason to throw a tantrum to get booted out of a place and justify his anger about the menu as "that place is full of mean people who refuse to help me" "tell me what will make you happy and i'll do it" was not even on his list of possibilities for the day. Why do old people work so hard at being angry??? They'd be so much happier if they took a deep breath and ACCEPTED THE HELP THEY KEEP ASKING FOR. 🤷‍♂

[@WrecklessFantasist]

“Please stop saying you’re being disrespected because you’re the only one being disrespectful” goes hard

[@8bitshadow-gt8xb]

Disrespected*

[@WrecklessFantasist]

@@8bitshadow-gt8xb oh whoops lol, thanks for pointing out

[@Enigmaticmuffin27]

i can appreciate that he was so floored by this story that he made an entire animated video about it

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@conscious-ness]

My god, the bots have moved on to self-deprecating humor in their "epic owns"

[@rosettecanlas5671]

@@p-__ HAHAHA

[@adamdavid5049]

Boom! I was the 1 thousandth like for this comment 😀

[@Th3UprightMan]

I'm sure it had nothing to do with the sponsorship money at all.

[@Meganuke5000]

I really like how the owner told him specifically "tell me what will make you happy, and I'll do it." And then he just left. Just an admission that NOTHING would've made him happy.

[@dubiousinformation1756]

Unfortunately there's a lot of people like that. Sometimes I feel like people like that never had any interest in the food in the first place. Sometimes I think they wake up and think to themselves "I want to yell at someone, but I need to have a reason, so I'm gonna go to the nearest food place and find something to get mad about".

[@vixxcelacea2778]

@@dubiousinformation1756 Anger is addictive. Twitter and lots of other forms of social media, protest, outrage, cancel culture, people usually don't want solutions, they just want to be mad and they want an easy target to direct being mad at. It's culturally acceptable to be cantankerous and hostile. Anger is a useful emotion, but it needs a purpose that can be resolved to keep us or others safe or it quickly becomes an addiction as well as toxic. I feel sorry to that old guy if that was his motive and he's just a bitter person who wants to spread the misery. At the same time, it needs to not be tolerated, because even if it's sad, people like that are out to hurt others, even if it's just to ruin their day because misery loves company. It's not cool I wish more people would stand up to it. Maybe bitter angry people would realize how miserable they actually are if people didn't just stand their awkwardly or bow to their whim.

[@kingeryck1]

kzbin.info/www/bejne/kJ7Mp36ver5kes0

[@cyromani226]

@@vixxcelacea2778YES ABSOLUTELY!! i work at a target and we are basically obligated to make sure our customers are happy regardless of how angry they are and how they treat us. it’s very frustrating when they just want to be upset and complain

[@michaelachapman2192]

@@vixxcelacea2778 its healthy to let yourself be upset if you've genuinely been wronged but don't come up with, or go looking for, reasons to be mad

[@ultradude25yt]

<a href="#" class="seekto" data-time="14">0:14</a> >7 year old me at the family function

[@JacksWorldAnimations]

<a href="#" class="seekto" data-time="75">1:15</a> “I wanna be called Barnacle Man!!! And I want an adult sized Krabby Patty.”

[@OrangeXJam]

don't forget the diet dr kelp

[@reeceperry8152]

One of the hardest things I’ve had to learn in customer service is that some people just want to be mad at someone.

[@who-why-what]

I could never be in customer service. I like to think I'm generally a nice person like I wouldn't ask for my order to be corrected if it's wrong as long its not seafood I'll eat it and I have 4 other siblings so my patience is quite long but if you get mad at me for nothing to the point of wanting to fight? I would just leave the store completely and take my break early because once that patience is out there is anger

[@tribalismblindsthembutnoty124]

its literally how many people get freebies. they know that if they complain, most places allow customer service to compensate to some degree. at some point you know the company you work for is being suckered, but you say nothing. Well, I am an owner that doesn't put up with it. If you used the product, and there is nothing wrong with it, you cannot have a refund. Its why the girl that make slime with mixins and glitter and shiz no longer does refunds. Its why even walmart has stopped a lot of that and requires id.

[@TheJuExperience]

​​@@who-why-what I thought the same thing, but after working at a gift and delicacy shop (in Germany) as a parttimer while studying for almost a year now, I've realized that it highly depends on what kind of store you work in and thus what kid of people you'll be mostly seeing. I'm really sensitive to other people's emotions so I was kinda scared working there at first, but up to now I've only had like 3 or 4 actual bad encounters with customers. Of course there were some weird people or tight lipped ones, but mostly they were glad to have someone help them with finding a gift and wrap it up nicely or being able to taste some of our stuff before deciding to buy it :D Christmas is of course stressful as heck, but I think that's in every store the case ^^

[@alysonmartin9151]

I work at a wealth management firm and I am SO glad I am just the marketing person and not an advisor. Imagine selling a service working with people’s money.

[@gavine2363]

@@who-why-what 🤣and then there was anger

[@kingmerki5915]

It's always good to see Tony

[@spobpopicle921]

Was it Tony or Donny? I genuinely don’t know

[@joshuacoldwater]

@@spobpopicle921 You may want to get your ears checked… it was Tony 😂

[@AlanOfficialBoi]

We all love a guy like Tony in our lives

[@TheMostBestestT]

I raised Tony myself

[@A_Buster9693]

@@spobpopicle921 Paul was honestly amazing. can't beat Paul.

[@lavaos]

you know its a good day when Tony pulls up

[@aidenjones4086]

I love how it cuts off as "repeat after me violence"

[@CookieJarOfficial]

this is the only guy that can keep my attention through a sponsored segment

[@AK_Productions500]

Th2 vid was uploaded 1 minute ago?

[@CookieJarOfficial]

@@AK_Productions500 i watched his other ones and the sponsored segments are absolute fire

[@serial.designation.V.X3]

real

[@Gaminating]

NakeyJakey has great ones too. Love the recurring attorneys at law bits.

[@Spase_Axolotl256]

Yeah relatible

[@nataliehogan1638]

Legend says that the employees are still patting Tony to this day

[@thelarryman482]

think thought it was donny LMAOOOO 💀💀💀💀💀💀

[@kendrarathbone5389]

I just imagine standing at the edge of a canyon at night listening to the soft whispers of "hey Tony" on the wind

[@Malhaloc]

Patting who, now? Oh, hey, is that Tony?

[@sydneybeu9741]

AY TONY'S HERE! AY TONY, HOW'S IT GOIN' TONY

[@choian9953]

ok

[@Waffles4903]

Tony is a certified legend.

[@Grayson-tk5hn]

TOOONNNNYYYY

[@MissJasmine305]

that intro to the ad was so funny i actually sat through the whole ad *and* subbed

[@bluemoon_artist7532]

The fact that Andy put a giant glass cup over the viewer is comedy gold 😂👌

[@jonny45k44]

You just gotta respect the game at that point

[@bluemoon_artist7532]

@@jonny45k44 Definitely

[@davidashmore6049]

I read this right as it played for me

[@alicewhite_1818]

Greatest transition for an ad of all time

[@IzLidk]

It's actually what made me stay through the sponsor instead of skipping it lol

[@diggoran]

The old dude didn't fail twice. He met his goal of causing a scene, and didn't have to pay a cent for it. Complete success.

[@user-ky8du8lk7l]

Yep. That guy didn't want single scoop of icecream when he walked in.

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@Mattriix]

He didn't pay a cent because he didn't get anything, he caused a scene but embarrassed himself in front of others when someone reasonable made it impossible for them to continue their rant and therefore no more attention for the lonely old man

[@diggoran]

@@Mattriix he’s probably so self assured that he wasn’t embarrassed, he just fully played his hand and then went to go find a new thing to cause a scene over

[@minsugagenius7]

Ye and embarrassment

[@Gav.in.4k]

I love Tony. He saved my marriage! Also, these are the only sponsorship videos I will never skip over

[@Lucifersfursona]

“I’m a grown man not a baby” actions speak louder than words sir

[@connorj6662]

In ironic fashion, the "child size" ice cream was perfect for that big baby of a customer.

[@olegkamen7516]

OMG DO FRESKIB TRRUUUUE

[@Classic_Flavor]

That’s not irony that’s poetic justice.

[@Barghaest]

I would have escalated the situation when he asked if he looked like a child by saying “You’re acting like one…”

[@WubuForjis]

I know right, if I were Ice Cream Sandwich I would have snapped back at the old man after when Ice Cream Sandwich said he could charge him for a "small sized cone" instead of a "child sized cone" and he threw a tantrum like a toddler, saying that he has a son and 3 grandkids. I would have said well if you want don't want a "small sized cone" instead of the "child sized cone" you can order the "wawa baby sized cone" (just the child sized cone with spit in it) since you're acting like one, and by how "old" you look it seems like you need a diaper so it's VERY fitting.

[@Noibat-clan]

@@WubuForjisice cream sandwich isn’t the one in this story, he is reading a story from one of his followers

[@TimeBucks]

You can really see all the love and work that goes into the lil silly faces

[@A_kid_forever]

Hiiiiii

[@neelamopm]

NICE VIDEO

[@MuhammadRiaz-ys3pd]

Hi

[@lufiboy450]

nice

[@lufiboy450]

nice

[@The_Real_Grand_Nagus]

I think he wanted the ice cream for free. He was coming up with some kind of "issue" to get something for nothing.

[@Choujifangirl]

That quote is perfect for dealing with entitled customers “do you want help or do you just want to poo poo all over the place with your poo poo words” couldn’t have said it better if I tried

[@KaienKuran]

As someone who worked in customer service: some people go into shops/call hotlines *just* to argue. 100% this dude didn't even really want icecream lol

[@dingalingdongly]

Yep 👍. When some people feel lonely or powerless and then try to take their emotions out on anyone they can. Which inevitably makes people want to spend less time with them. It's sad.

[@RadiantSharaShaymin]

Like the prank callers that just about made one of the MODs (Manager on Duty) where I worked loose it, we were super busy and that stupid phone wouldnt stop ringing for probably 2 hours

[@Fathom732]

This ladies and gentlemen, is why society is kind of broken.

[@DragonNexus]

​@dingalingdongly and his legacy when he dies will be to be remembered as the story, miserable old man who wanted everyone's time. This is what he wanted to spend his precious last few months doing.

[@girl1213]

@@RadiantSharaShaymin I've seen businesspeople unplug their phones because of callers like this. It sucks for the actual customers, but the business employees have a right to not be harassed by people who are seeking to make other people's lives miserable just because they think if they do that they'll feel better.

[@lukebonser4899]

A good way to deal with customers like this that rant at you while refusing help is to just ask them directly what they want you to do, like what the owner of the ice cream shop did. It made the old guy realise that he was getting nowhere because even he didn't know what he wanted from them at that stage, so the only thing to do was to just leave awkwardly.

[@Chococat6649]

I’ve had to do this several times; a customer is complaining to me about something, so as soon as I can get a word in, I immediately tell them their options and apologize for whatever upset them. Several times I’ve gotten the “oh, I don’t want you to do anything about it. I just wanted to tell you something was wrong.” *Huh?!*

[@cheesypies5166]

Why are people like this i can never understand

[@fanime1]

I did this and got fired anyway. Just a warning that it might offend the Karen even more to do this. However, if you have a good manager, which I didn't at the time, I'm sure they'll take your side.

[@gingermedman8509]

Similarly, is baffles me how often people are dumbfounded when you simply ask them "why?". Like they never even try to think about justifying their actions or beliefs, just letting raw emotions rule them, and when you expose that they immediately feel stupid.

[@SakuraMoonflower]

In my experience, people like this just want to vent and be mad and they don't want to be helped as they're only interested in sh***ing all over the customer service rep they're actively abusing.

[@LM-gm9yo]

I also work at an ice cream parlour and there's a reallllllly old couple that are regulars and they're always so darling with me! I've been working there for 3 years now and every summer they come back a few times to enjoy some ice cream. Every time they come in for the first time of the summer I'm always delighted that they survived the winter :)

[@VanguardJester]

"People got way too used to saying whatever they want without getting punched in the face." -mike tyson

[@RyderMK]

<a href="#" class="seekto" data-time="4">0:04</a> If a customer would groove like that, then I’d ask them to be my friend

[@CardiganGirl.]

underrated comment

[@gamewithkingclawthorne]

Pin this comment!!

[@ToastedBread_]

@@CardiganGirl. overrated

[@HBAnimations]

@@CardiganGirl. IT. HAS. BEEN. 15 MINUTES. THEY HAVE 185 LIKES NOW, LIKE WAIT 6 MINUTES

[@IdentifiantE.S]

Goat 👑

[@AhmedHussain-ju6xd]

Its honestly amazing that your managerr actually stood up for you like kudos to that guy

[@Bestseabass]

I know right. So many people would have gotten fired lol

[@brendanrudell9559]

Honestly I think it’s kind of the bare minimum if the customer is being unreasonable.

[@jonathanolsgaard5697]

yes, wonderful managerr

[@the_jingo]

Owner not manager they’re vastly different

[@chocolatemilkman680]

it says a lot about this society where doing the bare minimum of human etiquette is considered really nice

[@chmod1777]

Your sense of timing in your storytelling is so damn great; I'd be a fan just based on the audio alone.

[@Stary-the-starfish]

You know people like you're voice and humor when they want to watch your sponsor

[@olivevista5086]

i love the good customers, they’re such a relief from the bad ones

[@FrostTurnip]

I swear the bad customers never showed anyone respect when young but demand respect now.

[@strikedoom8951]

Too bad they all get purged by old men who are insulted they have to order kids size when they want a kids size

[@etirobi8845]

We do love the Tony's of this world

[@Verchiel_]

I know this is a stretch but While i've not had any actual social service worker experience, i have done a looooot of tech support for people trying to mod a game. And my god, meeting people who read the stuff you tell them to, and actually put in the effort to learn. It's such a breath of fresh air.

[@DragonNexus]

The relief upon sering a nice customer is palpable. Like "Oh thank God you're here"

[@anjelloproductions]

Ice Cream: “If you want to stand up for an employee… repeat after me!” Ice Cream: *VIOLENCE-* That cutoff was INSANE💀

[@MadiganinPeach]

Was it a cut off tho 👀👀👀

[@anjelloproductions]

@@MadiganinPeach you right. He said what he said😂

[@acreator4268]

..so I should yell at the workers at the next ice cream store I stop by?

[@timetorockforlife0221]

“This one feels sticky eh..” had me cackling 😭😂

[@nekomasteryoutube3232]

I try to be that good customer that people like. Because I buy beer often, the local beer store kinda knows me, and even the people that have moved to other beer stores, they recognize me and its like "HEEEEEY hows it been buds, long time no see" and I'm like "Dude, I havent seen you in ages! Where have you been! I miss you!"

[@statesofgracie]

man Tony is the best. last time he stopped in I asked him how he was doing and he pushed me to the ground, kicked me in the liver, spat in my face and said “don’t ever soil the air with your words again you worthless excuse for a life form”. what a jokester! made my day

[@azuroslazuli6948]

…Who hurt you???

[@joel-uw2lg]

​@@azuroslazuli6948 its pretty clear its Tony Let's beat him up evil Tony we can't let him ruin the name of good tony

[@eishitbalyan1904]

When did I do that?

[@joel-uw2lg]

@@eishitbalyan1904 nah it was your evil clone

[@LePommeDeTerreDesSqueakers]

Masochism.

[@deadeyecf5315]

I’ve worked in retail for 5 years now and if there is one thing I’ve learned it’s that if you want good service be friendly and respectful to the employees. I myself and most of the people I work with currently will do anything we can to help you if you are polite. You start giving us a hard time and forget it.

[@ya64]

I think everybody should have the experience of working in some customer-facing job just to better understand that sometimes, things just don't go well and you need to be patient and understanding with the people that are providing a service to you. It would make for a happier world.

[@DragonNexus]

All depends on the management. I've had times when I've given the rude customer what they want because, despite upholding policy, I know if a manager comes down they'll overwrite me and tell me off for wasting their time when I could have handled it myself. Might as well save time and a tongue lashing at that point

[@tribalismblindsthembutnoty124]

That is what I tell my customer service. I tell them that they do not have to put up with a single bs thing out of a single customer. They can hang up, walk away, refuse to answer, block them from the page, etc. Given the choice, they often just deal with the person the way that person needs to be dealt with. They are in that unique situation and have common sense and know what needs to be said and done. My customers allow me to continue to do business, but I am responsible for the experience my employees have. I cannot let people just abuse them.

[@lilacpenguin5329]

I'm curious to know how to make things better :/ I was waiting in line and there was a mother ahead of me. I had like, 10 things in my cart. The mother ahead of me had her whole entire cart full of lots of stuff, but the cashier was almost done. He stalled and stalled for at least 10 minutes, wasting the mother's time until another cashier took over. (She blasted through all of the mother's stuff and then my stuff and I was out in under 2 minutes i swear lmao she was a champ.) By this time, three other people were waiting behind me. I had him before a few months prior. Like I normally do, I said nothing while I put my stuff on the conveyor belt, hurried through the checkout process and hoped I wasn't bothering anyone. The cashier trash talked the magazine I bought. It was really obvious he didn't want to deal with me in both instances. I 100% get that a cashier's job is HORRIBLE and EXHAUSTING. One time this other cashier accidentally dropped something while he was rushing through my stuff and he asked if I wanted to replace it but I said "no that's okay, that's fine." I literally don't do or say anything and I don't really care the state of my items, just as long as I get out of checkout alive with all my stuff because checkout causes me anxiety. Juggle my items for all I care and kick-box me out of the line, I just want it done and over with and I want to get out of the way as soon as I can, just like the cashier does. What did I do that was so offensive and wrong to this man? What do I need to do to make sure I don't piss off another cashier where they hold up a line by stalling? Sometimes I wish I could say sorry to this man that I exist and that I'm sorry that I have to eat. We're all struggling to get through life and If I didn't have to, I would never go to the store or bother cashiers ever again.

[@paracosmx]

An ice cream shop me and friend visit also has a size “‘kids cone “ 😭 we’re in our early 20s but imagine someone throwing a tantrum over an ice cream size like?? It’s still ice cream just eat it and enjoy your day 😭😭😭

[@h3lixfire832]

2 weeks in to my first job, the bathroom had acrylic paint squirted all over the walls, ceiling, and floor. It looked like an abstract art exhibit, and while we could repaint the wall and ceiling, the floor is still stained to this day.

[@Altsncro]

Honestly, would love if Andy just did these. Animating crazy reddit stories, not barging into a icecream store as a oldman and make a tantrum.

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@girl1213]

@@p-__ Nice bot message

[@goose93]

​@@p-__ what are these bot messages now?

[@Eeveni]

I think the weirdest interaction I had working in food service was when I delivered food to an old couples table and when asked if they needed anything else, the woman hissed at me. I think I just stood there for a few seconds, said “have a nice meal” and left. I was so confused about that and still don’t know why she hissed at me.

[@genericname2747]

Be nice to her, she was a cat turned into a human and this was her first time out in public

[@Aurumfae]

Eww 🤢 why hiss?!? She a parseltongue or something…?

[@czpiaor]

I had this happen to me once. Turns out she said thanksssssssss because she had lisp or something.

[@angelamorpheus1904]

She could have had dementia or something. Still, it's very difficult to know how to react in a situation like that. We're used to people being more or less polite, so when they do something really rude or weird, it just makes you feel bad, regardless of their reasons.

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@ThatGuyPistachioVr]

“Violence is not the answer. It’s the question, and the answer is yes”

[@yourfellowthomasd3675]

You are the only KZbin animator I still watch and genuinely enjoy.

[@rickaaayyyhoffman4893]

Pretty much my favorite thing about being a manager is being able to just end these kind of interactions. I feel so great just telling someone that they can just leave, or that they don't have to come back again.

[@dancurtis3929]

I am not a manager and I do this anyways.

[@RainDropUp]

Good on you, years ago I worked in service industries for a couple different managers who were the opposite; they'd completely invalidate the suffering I'd had to deal with and totally kiss the idiot's ass. Nice job sticking up for your employees 👍

[@sleepysartorialist]

@@dancurtis3929 lol same

[@reintherat]

"Can I speak to your manager?" "I am the manager."

[@XCHDragox115]

The world need more managers like you. Some customers can be scary as hell and you’re there to protect us! Thank you!

[@LeftSpinBeybladeUser]

>This is Tony >Tony is very chill >Tony doesn't argue about stupid things >Tony cares about everyone who is nice to him >Be like Tony

[@peep8955]

Tony!

[@theCantinafan]

Hey TONY'S HERE!

[@averagespanishuser9529]

whats going on over her- YO IS THAT TONY?!

[@Wyi-the-rogue]

Ye tony

[@theCantinafan]

Give it up to T O N Y! 👏

[@emyleemaestaz4186]

Please never stop making videos. You're the only creator that makes me laugh every time.

[@bobdole7451]

There are just some old people that only go outside to complain about stuff. I always see them lurking outside of construction sites trying to find something to get mad about.

[@CarrieTooTired]

Whatever Tony's doing as a customer... we need more of that in this world 🥺

[@georgeh5075]

I think Tony might be running a protection racket

[@DukeApples]

Have a guy once a year walk into our store and just tip the entire staff 500$ (to be split)

[@TheEepyMagi]

Sometimes all it takes is a customer to smile and say "you have a nice day, got it?" Or something along those lines to make work better. Thanks tony :]

[@TonY_-.]

Appreciate it

[@LunarTFM]

@@TheEepyMagican confirm, once I told a worker at Chili’s “you can do it, I believe in you” and she told me “thank you, that gave me the strength I needed to finish my shift”

[@AhmedHussain-ju6xd]

As a retail worker, I can confirm its always great to see tony😎❤️

[@TheBrickWhisperer]

Ayyyyyyyyyyyyyy, it's Tony!

[@hmpang4996]

Heeeeey! It's Tony!

[@Shinesprk]

EYYYYYYYYY TONEEEEEEEEEEEEEEEEEEH

[@Stapybfbfan]

EBHH TONY TO

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@BeastRedAsh]

The ice-cream size varying in scoops instead of "Small-Medium-Large" is usually made so you can choose more than one flavor of ice-cream, whenever it's 2+ scoops. I've never seen them mushing two flavors into one ball, for example

[@scribeofrebirth1431]

I have a coworker named Tony. Can’t confirm he’s awesome to have a round.

[@BiteyMax]

I guess I should comment here... This is my story from Reddit and I can validate all of it. Huge shout out to Ice Cream Sandwich as you made this way more entertaining than I did. I notice a lot of people in the comments giving kudos to the owner/manager. I can vouch, he was a great guy and defended us to the death. After this incident he sat me down and told me "the next time someone complains about how things are done here tell them the owner has an asking price for the store and if you want to pay it, you can make the decisions". The store was sold and he is now retired, but I have a lot of memories from there!

[@nyancat8828]

I guess someone found the asking price affordable xD

[@DjokovicIsOurLordAndSaviour]

Huh, it never occurred to me that these aren't really guys stories.

[@elliswebster7041]

​@@DjokovicIsOurLordAndSaviourthe description says this is the first time

[@amandaduckett3093]

I worked at a hardware store for a few years and the best part about it was dogs were allowed!!! We had many regulars ranging from perverts to plain old assholes to prostitutes getting snacks and nice old ladies (I live in a rough neighbourhood if you couldn't tell lmao) Everyones fav customer was a guy who came in almost daily and he'd bring his dog with him. Can't remember the dogs name but it looked like a border collie but all white and was the sweetest most well behaved dog I've ever seen. She followed him without a leash and whenever he'd come to checkout he'd tell her to say hi and she'd either stand up at the counter or walk around to our side of the till so we could greet her. The highlight of everyones day!!

[@Lara-vo6rp]

aw ty for sharing that

[@angelamorpheus1904]

They both sound _awesome._ I bet he was really good to her; she sounds like she was a calm, happy dog.

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@MegaNekoPower]

Old ppl always ALWAYS make service life the worst. No one else is like that.

[@SchediaStudios]

Bro! The way he slammed him on the subscribe button killed me! 🤣🤣

[@cloudssoup7024]

The store-wide Tony appreciation is so accurate

[@spirit5923]

We had a guy named Bob who came in to our store. He knew everyone who worked there by name and he was so charismatic that you couldn't not love him. When our store closed down he tried to come in to say goodbye to everyone. Anyone he missed, the message was passed down by the workers. It was truly beautiful

[@koalafication1018]

I loved the manager in that story. Told the man to respect the workers and then asked him what he would like that would make him happy

[@xpinkrainx]

i'm really glad i found your channel some months ago. Your short videos really uplift my inner mood and make me laugh 🥹from the animations to the way you just... capture unfortunate events with such a humor. So thank you! for making content and putting it out there for others to watch and relate to. :)

[@brandonfowler9369]

Caught my boys watching this. Next day I’m watching it again by myself chuckling like an idiot. Hahaha!

[@simplicitylost]

<a href="#" class="seekto" data-time="285">4:45</a> Plot twist: He actually _didn’t_ want ice cream!! 🤯 He just enjoys going into random establishments and berating employees about infantile nonsense.

[@kristianjensen5877]

This probably isn't uncommon. Some people just wanna' complain because taking a crap on someone else makes them feel better.

[@BugVRreal]

@@kristianjensen5877 WHY IS THIS SO TRUE

[@vincenttrigg4521]

I LOVE that you said "infantile" because of the dude constantly being like "do I look like a child to you?" XD

[@CherryAnime203]

Imagine how much of a better place the world would be if those people don’t exist.

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@i5usko]

I Love the dead inside and nobody's home look of all his viewers. He really captures the essence of us there.

[@Voltar69]

I read this comment so wrong.

[@heyindiegamer7831]

Totally my one brain cell 24/7

[@jons-on]

Love that you gave me a blankie and a little snack to get comfy for the story - that just made my day :)

[@Bruh_Bot]

<a href="#" class="seekto" data-time="135">2:15</a> this really helped me understand what game I might consider playing, very descriptive

[@SeanathanJohnathan]

that feeling when you get to visibly watch an artist improve their artstyle and watch as they grow as a person

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@32BitJunkie]

This was a different person's story animated by other people. Lol

[@vixen_lovee]

the best feeling

[@bowtiefrenchfry800]

@@buisbo1240why you hating

[@circle4602]

​@Buis Bo I'm only one in 8 billion people so I don't think I'm wasting much

[@SOMETHING12680]

"Stop using the word *disrespective* when you're the only one being disrespectful." 👏🏾👏🏾

[@gracefrederick6633]

*disrespected, but close

[@SOMETHING12680]

@@gracefrederick6633 k?

[@nyancat8828]

@@gracefrederick6633 dude even edited it yet didn't fix it lol

[@SOMETHING12680]

@@nyancat8828 I edited way before they ever commented..

[@Jake-gs6yl]

​@@SOMETHING12680don't worry, no one really cares about how you wrote something since they still understood. Nice comment btw

[@HrAnimates_Official]

the old mans legs when he walks had me wheezing! 🤣

[@SarahMichelle777]

This is one of my favorite channels on youtube.

[@TheBlackMetalGoatDeer]

In Australia, there’s a strict policy of respecting employees. You can’t talk sh*t to hardworking customer service employees. And that’s how it should be. We respect you, you respect us. Also, tipping good service generously is always a good idea.

[@Ectofish]

We need rules like that over here in America; but until then we're stuck kissing customers asses with our bot ass bosses

[@thedudeabides3138]

"I'm Australia"....this made me piss myself laughing, and not in a "you're an idiot because you didn't put an n at the end of Australia" way, it's just the concept of a continent posting on a YT thread and being very proud of it! Good on ye Champ, you're a fhaaakin' Legend!

[@Philosjutsu]

In many places that I worked, if someone is being disrespectful you can refuse their service and if they refuse to leave just call the police because they're probably on private property. If you're not a manager at all, then get a manager. You should have some extra patience while you're at work, but there is no reason to deal with someone as unruly as the old man in the video.

[@TheBlackMetalGoatDeer]

@@thedudeabides3138 me bloody autocorrect got Agro and changed “in” to “I’m” for some reason. Didn’t realize until recently because me brain autocorrected it as “in”. Also, Australia has a KZbin account, so that’s cool.

[@ThatSkykidJuno]

jeez @@thedudeabides3138

[@R1OT__]

Seeing a new Ice cream sandwich video just makes my day a whole lot better, *OH TONY'S HERE!*

[@seansilv25]

AAY, TONY! HOW YA DOIN’ BUDDY? HOW’S IT GOIN’? HOW’S IT BEEN, TONY?

[@A_Buster9693]

@@seansilv25 ay what's going on here- *OH DONNY'S HERE!*

[@joshuasmith-8152]

Tony here yay

[@ethanhottenstein7849]

@@A_Buster9693 yo, Donny's here AY DONNY HOW YOU DOIN MAN

[@Star53815]

OH HEY TONY! HOW’S IT GOIN’ TONY?

[@Gladiator0900]

<a href="#" class="seekto" data-time="145">2:25</a> “TONY”!!!!

[@michaelsolomon3496]

I work at a pizza place and AFDNDKEIDNDN people like this are the worst lol, also I love the way you animated yourself behind the counter while the owner was talking, also great way to end the video 😂😂

[@vestduck]

Andy is one of the only people I have seen that can make a sponsor segment fun

[@teamok1025]

That guy in the cup screaming for help

[@user-fe6le6hr5i]

Fr I never skip his ads

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@pigeon1017]

@@user-fe6le6hr5i SAME

[@RikerWatts]

You'll love FlashGitz then.

[@garandalf7732]

There was a really tall black guy who was a regular at the store I used to work at, I can't remember his name, so let's go with Smith. Really nice guy, he always has a smile on his face and was just high on life. Every time he walked into the door he instantly made everyone's day better. I saw him in Kroger one time and had a similar but less professional interaction. I miss that guy

[@idontneedaname318]

Wholesome story thanks for sharing

[@Lara-vo6rp]

aw ty for sharing that with us made me even happy aw

[@dogeeffort9892]

Tony is an amazing guy I'm always happy to see him

[@sbastion8446]

<a href="#" class="seekto" data-time="25">0:25</a> That last "DAAEEUGH" got me everytime I watch this video

[@bethn2836]

I've been dealing with a customer JUST like this old man all week! He keeps whining and complaining about his problems, but refuses to accept any of the completely reasonable solutions I offer him... Spoiler! It's my five year old son. So I guess the old man DID need the child size, because that's how he was acting.

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@chocolateaddictedartist5924]

@@p-__ Interesting conclusion to make. Also what makes a fart "better"?

[@strawberrysplitz1566]

I dunno. Smell? Length? Sound?

[@cl2256]

That’s so funny

[@birthstone3535]

<a href="#" class="seekto" data-time="111">1:51</a> I've worked in a doctor's office for quite a while, and yes...people do that. One time we had a guy literally GOING BLIND because he refused to do anything his doctors said. But he would always come back a few months later to complain about his problems.

[@atimelongforgotten5166]

Geez you'd think the fear of going blind would make him comply atleast to some degree,that's not even stubbornness at that point,that's just reckless and dumb

[@birthstone3535]

@@atimelongforgotten5166 It was. He came in complaining about headaches and his vision getting worse. He walked out mumbling about how he didn't trust doctors. When I was taking some photos of his eye I thought I screwed up a few times before realizing that they really were just that bad. It's supposed to look red, green, and veiny. It was just black and white static.

[@jessicasaldana3793]

What in the world 👁👄👁️

[@Bigcheese747]

I think that you are my favorite animator you make my ADHD happy with funny noises

[@hotdogbrained]

Tony is a vibe "Dis on is stigcky"

[@gigilove5374]

I have a customer service story that still makes me laugh till this day: I used to work at a chicken place in my city. It was very popular and is always busy later in the evenings. It was Sunday, early evening, before dinner rush and a family came in with their two screaming children. At this point I went to lunch before dinner rush so my coworkers had to deal with them. When I came back I had no clue what was going on but these two little kids were coming up to the counter bawking at us like chickens. My coworkers and I ignored it, previously I guess, the children tried to get some stickers that the restaurant gives out to little kids. But the husband said that his children weren't allowed to have them. The children have been running around, screaming, crying, bawking, and throwing our straws on the ground because they weren't allowed to have the stickers. Eventually the husband gave in and tried to give them the stickers. My boss was already annoyed at the children so he told me not to give it to them. I tell the customer, " I am sorry, but I am not allowed to give you the stickers". The husband gets annoyed at me and tries to bribe me $20 to give him the stickers. I tell him he will have to speak to my manager. My manager comes out and tells him "he is not allowed to have the stickers." The wife has come up at this point and the husband starts raising his voice. My manager then says, "That he is sorry that he can't parent his children and that he is not going to award them for this type of behavior." In shock I hand them their food and they walk back to their table. We giggle and say "Nice job" to the manager. Then the husband comes back with the food 5 minutes later and shoves it over the counter and spilling it everywhere. The husband then says that he wants to speak to the manager and wants his name & owners number. My manager comes out and says yeah I'll go get it. He pivots in a circle and says "Hi I am the regional manager of this store and the owner what can I do for you?" The husband freaks out and complains about how disrespectful he is and how he will never come back there again. My manager says then ends it with "Okay have a nice day and don't come back". The family then dragged their screaming children out the door and I never saw them after that. Just to give context, my manager was one of the nicest people I've ever had the pleasure of knowing. He is so funny, kind, and overall a good guy. So when he did this and talked this way, my jaw dropped. After this incident, my boss door dashed us Starbucks just because of the sass we witnessed that day. This is definitely a core memory for me.

[@jenniferpearce1052]

Manager was parenting the dad the way the dad needed to parent his kids!

[@jonathanv4275]

W boss

[@HickoryDickory86]

If we had societal standards for how children should behave in public (like we used to), and reinforced them where appropriate (like we used to), our society at large probably wouldn't be the steaming pile of $#!+ it is now. Kudos to your manager! Wish more would do this and not accept that kind of behavior in their establishments. Servers do reserve the right to refuse service.

[@arvayahrozier4402]

This is exactly the right way to deal with this. Do not give in to unreasonable demands and do not reward people (especially children) for misbehaving. Your manager is a lot better than me, by the way, I would have ordered them to leave the moment they came in with screaming kids. I am not going to allow your crotch goblins to cause a disturbance in my restaurant just becuse you can't parent them.

[@fanime1]

​@@HickoryDickory86 like we used to? Lol. Bad parents always existed. I remember being a kid in the '90s and still seeing parents letting their kids run around. And instead of the parents seeing anything wrong with their parenting, they blamed TV and video games. Before then, it was common for rich people to not even spend time with their kids and just hire nannies to raise them for them. Unless you're implying we should go back to beating children, to which I say, that says a lot more about you than it does about society. There are numerous psychological studies that show the negative effects of beating children. We've moved on from that and made it illegal for a reason.

[@schtaiv]

working in a cafe, can attest to tonys awesomeness and spirit-lifting presence

[@CaptainChristmasYT]

honestly sometimes the tony thing feels like an inside joke when your new somewhere, you just accept it and try to get to know them and stuff...

[@Local_Brunette]

If Leonardo da Vinci had a doodle art style, this would be it

[@hamzaeassa5996]

"Repeat after me violence " that's what I did

[@gabrielresound]

I love how the appearance of Tony turns everybody into a member of the mafia.

[@LePommeDeTerreDesSqueakers]

How can you resist those lushes sunglasses, just makes me wanna call an uzi a big fella.

[@venomfan2020]

<a href="#" class="seekto" data-time="7">0:07</a> Tony's a good person. We all need someone like Tony in our lives.

[@lilacpenguin5329]

someday when we grow up we all hope we become a tony

[@Bingull.Jp.g]

We all need a Tony in our life

[@Hulk_Lover]

"Tell me what will make you happy, and we'll do that" "No, I just wanna be mad😡😡😡"

[@shelseabrown8551]

You didn't let me out of the cup when you were done talking about your sponsor 😭

[@belowfactual]

I love how Andy’s character lost his hoodie and became shorter and wider and his videos are so good I watch the sponsor ship

[@daltondenton47]

He is the only KZbinr I don't skip the sponsor message. He makes them fun.

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@peytonburnsed2196]

@@p-__ prove it

[@sonicpoweryay]

@@p-__ very cool but who asked?

[@starcraftgem]

His arms tho

[@Meep24]

<a href="#" class="seekto" data-time="155">2:35</a> "This one feels sticky 'egh" Why do I love this sound, it makes me chuckle EVERY SINGLE TIME!

[@pengiunanimatorguy1707]

icecreamsammish sure is special

[@Spextrum1]

i like how icecreamsandwitch either kills the viewer or gives them a blanket and snack

[@budgie_io3897]

This is literally where I go when I take a break from war thunder, I guess I cant escape it, even with my favorite animator

[@thegoldfishinsoup6391]

Today, a customer was yelling at me over the phone. I was only trying to help her. Unfortunately, I was telling her things that she didn't want to hear so she decided to let it out on me. It is good to hear that other people in the world think that there are customers that treat retail workers poorly. Thank you for posting this video today, I needed it.

[@skedizzle]

God, customers are so annoying sometimes. I got one regular that hates me no matter what and actively finds reasons to talk to my manager. Like she got mad that I didn't ask her where she wanted her groceries to go immediately after saying hello to her and taking her money (drive thru grocery pickup). Totally redonk.

[@fuzzyslipers611]

I would’ve said something and then in the middle of my sentence hang up so it sounds like the call drops 💀

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@skedizzle]

@@p-__ hell yeah brother

[@AdventuresAwait123]

Some customers think it's a contact sport, like they literally think it's fun to be a derk.

[@goudafemale3620]

This is the only guy that can possibly make every sponsor possible enjoyable.

[@reddytoplay9188]

I recommend Internet Historian cause he also makes great sponsor segments.

[@Chumplnator]

@@reddytoplay9188 i reccomend LazyPurple he also does nice sponsor segments

[@Stars.-Bars.-n-Cheese]

The snail has my kids at gun point

[@BobRossCat]

Him and Gingerpale are the best at it

[@SandwichVr-ne2gl]

“HËŁP MÈ”Heres a bandaid!” “NŒØ”

[@SammyRenard]

We all strive to be like Tony

[@AliasEliahus]

i love how in these videos his audience is always in distress when the sponsor comes up but if you look at the play bar almost nobody even THINKS about skipping those segments

[@junova7503]

He does a great job of injecting his humor into the otherwise bland ad. ZeFrank and a few others pull it off too and they're really a treasure.

[@p-__]

My farts are better than Ice Cream Sandwich’s farts.

[@Just_a_commenter]

Be the customer you'd like to serve at a job. Simple as that. Also, headbutting a subscribe button is good. Gonna headbutt it twice because I'm already subbed.

[@RadiantSharaShaymin]

You've given words to that which I strive to spread across the land, I will quote this for the rest of my life

[@Midnyte_Star]

Wise words

[@coolbunny]

Basically the golden rule. Sad that a lot of people can easily throw it into the trash, especially in a service situation.

[@msthecommentator2863]

We had a guy like Tony at the theater I worked at. He'd remember all of our names and give each of us who helped him a dollar every time he was there, with a wink and a lighthearted comment about hitting it big in the lotto for him. I miss that guy, hope he's doing well. ❤