the NEW Plunge Air w/ Pro Chiller! Watch before you Buy

[@DavidMausJr]

Which PLUNGE products are on Your wish list? A. Plunge Air B. Plunge XL C. Plunge All In D. Plunge Sauna

[@brandonlove6932]

Horrible company. Bought a plunge air + chiller. First tub leaked. They sent another. Now the chiller doesn’t work. Customer Support knows nothing. Wouldn’t recommend to anyone.

[@williamgregorio4601]

This company is terrible. Not sure how you can reccomend them so freely other than they probably sent you a free one. My experience has been absolutely horrendous.

[@Cameron_J0hns0n]

Hey, do you mind explaining what’s wrong with the company because I’m considering buying a Plunge

[@williamgregorio4601]

@@Cameron_J0hns0n would love to. i spent 5500 and never got to use it once. one problem after another. was missing a lot of pieces initially. then almost 2 weeks later when i got the pieces, i turned it on. It never got cold and then shut off and never went back on! this is a $4k chiller! their customer service is terrible. it takes weeks to resolve things and/or days for a response, assuming you follow up most times. they all seem to work out of their house and you never get a rep that can help you timely. its days and days. i even had to cancel their 24 months 0% interest after Bread Financial bait and switched me into 8% 36 months. so i canceled it and paid for it on my amex with the help of plunge. Bread and Plunge both blamed me for clicking on the wrong one. their website said at the time no interest. i have a 840 credit score and didnt need to use them for that but i figured why not. in summation, the product seems like oomplete crap and significantly overpriced. i am still dealing with this weeks later. taking it down, and waiting for boxes to send it all back, total joke. their customer service is terrible. i was expecting a way more professional experience from them and it just never happened. check reddit and the dive deeper below to read more horrenedous reviews

[@toolstoys70]

We bought the plunge evolve and both chiller and tub are defective day one. Took a week to get ahold of anyone to tell me they need to replace everything.

[@williamgregorio4601]

@@toolstoys70 company is terrible , product is grossly overpriced and mostly defective

[@ryano724]

I fully agree ours was good for one year then the chiller and pump went out at the same time. I had bought the warranty but it took weeks for plunge to answer my request for service. Once they did, they said they had no record of my warranty purchase. So, I had to search for my paperwork. Then it took 2 more weeks just to get service. If I had the chance to do it over again, I would never buy a plunge. Too many other companies out there

[@kevinorr6880]

Wow!!! That is an insane chiller price!!! Out!

[@SamEiser]

Bought this Chiller with an XL Tub. Worked great for one week and broke. Has no flow from the chiller to the tub and stopped cooling. Waiting for Plunge Support to get back with me. Pretty frustrating to pay this much $$ to have it only last one week.

[@DavidMausJr]

Oh no!! I would be super upset. So sorry you’re dealing with that. Let me know if I can help.

[@juanmanuelcastaneda130]

Same. I bought the air and the evolve pro chiller , waited for about 3 weeks to get it delivered. Everything got shipped together and for some reason my chiller got left behind and delayed in transit for a couple days. After finally getting it delivered, I saw that the box was pretty beat up but didn’t think much of it because, well, it’s FedEx. Well I finally started setting it up and just as I got to the point where it needs to be filled up with water, the water started draining from the bottom of the chiller very drastically. I didn’t even get to turn it on. The water had just reached maybe 4-5 inches from the bottom of the tub. I was so disappointed. Then I decided to go look at the box, and sure enough the box was all taped up,beat up, and basically torn from one side which explained why there was so much tape. And maybe the delay was because the chiller probably fell out of the box? The security arrow that shows if it had been tipped over during the delivery indicated it had. I even have the doorbell video of the FedEx guy leaving it at the door tipped over on its side. Well after all that I decided to leave the water inside the tub thinking maybe use it with just ice the next day. The next day I wake up to go fill it up and notice that there was a puddle right outside the plunge, I looked inside and I could see water bubbling from the corner where it was leaning from. So basically bad experience with this whole plunge purchase. Not what I was expecting to get after spending close to $5000. The support team is still figuring out what to do.

[@SamEiser]

@@juanmanuelcastaneda130 Seems like an easy solution...replace the broken items. Plunge has yet to fix my Chiller after 2 weeks. It was great while it worked, but Plunge's Customer Service has not been good. I understand that things can break but, as a business owner, I don't understand not taking care of your customers when things go wrong. If anyone is thinking about buying any products from Plunge, suggest you think twice if you care if they value you as a customer. David, I love your reviews, but I would be concerned about promoting a company that doesn't seem to care about its customers.

[@SamEiser]

@@DavidMausJr Update...Plunge Repair Team can't seem to find a technician for my repair yet. DO NOT buy from this company. If you have an issue with your Plunge, you will get terrible service. I may just return the entire thing just so I don't have to deal with a company that doesn't care how their customers are treated after the sale. David, I will continue to follow you and watch your awesome reviews, but you should reconsider associating your name with a company like this.

[@SamEiser]

After many attempts trying to get answers from customer service, they have scheduled a technician for repairs. Apparently, they do not have a single technician in my state, so he is coming from another state to repair it. Hopefully, this works!!

[@egreatwood]

I just ordered from Plunge, I got the Air with Pro Chiller. They sent it to me used. I just want you to know, because you hold your channel to a high standard. They sent me a dirty, used chiller. The box had basically deteriorated upon arrival. It's tilt indicators showed it was completely upside down at some point. The unit has markings all over it. The red tape has been removed, I know because there is a piece still there. The cable inside was just thrown in the box. Nothing about this was tidy. Do these come with the internal filter installed? Anyway. I just started a refund. This company is shady. I'll report back.

[@DavidMausJr]

Whaaaat. That makes me a little upset too. If you don’t mind, send me this and your contact info PM on Instagram or email. I’ll get you in the right hands. This is not normal.

[@egreatwood]

Just filed a return. It went to FedEx yesterday. For those interested in following this, David never connected with me on Instagram after I sent him a DM and 20 pictures.

[@egreatwood]

I see the refund initiated on my card. The refund transaction went smoothly. However, nothing was said about the condition or reason why everything happened. I still DO NOT RECOMMEND this company. I was not compensated for the horrible process of repacking and re-taping the heck out of the boxes to regain enough structural integrity to make it back safe.

[@egreatwood]

Just a heads up here. David Maus never responded to me. He only says DM - then nothing ever happens.

[@DailyCold526]

I appreciate your videos about the active aqua chiller. I’m thinking of switching from My chest freezer to a DIY barrel with the active aqua 1/2 HP chiller. Question for you: how much have you noticed your utility bill increasing having the chiller running constantly? With my current setup I run the chest freezer about 4 hours a day and really don’t notice a difference in the utility bill.

[@evanhall9725]

Ordered the evolve air with pro chiller. Chiller works great so far, but the tub leaked right out of the box. WTF!!

[@camnova]

Why can't you use it as a hot tub?

[@kaylaessex1579]

Hello! Really curious about how the chiller has been working for you. You said in another video all in one chillers have not been your favorite. Sounds like they have put more care and time in the engineering. Has the plunge pro chiller been different for you?

[@DavidMausJr]

It’s an incredible chiller. The ONLY problem that me and many others who got them first have had is with shipping mishandling. I’ve had 2 that leaked out the bottom and after talking with the team we’ve found that a lot of the first batch orders had shipping damage that caused some issues. What I love about plunge is that they are owning it and replacing/fixing all issues. And they have made improvements to shipping so that it doesn’t happen. Other than that I really love it.

[@MavRickChiro]

I love the way the Plunge products look and they seem very innovative. But the stories that I have heard about their customer services means I'd likely never buy from them. And thats a damn shame. Dropping the ball on what should be the simplest part of the equation is the bane of many businesses.

[@jaycohen5482]

Agree, very poor CS. I know a facility that went w another company instead of Plunge, because of their poor CS.

[@DavidMausJr]

I have heard that too over their business life and though I am not Plunge, I do have a chance to talk to the team a lot about how to improve and this is always a focus. They have gotten better as they have grown but totally agree

[@ryano724]

Not sure how it seems they’ve gotten better. It’s gotten worse from our perspective. The company grew too quick, leaving them with an entitled attitude of not caring about their customers. The service technician, who is contracted, said it takes forever for him to even get paid by plunge. Unacceptable IMO.

[@cameronmoore5044]

Would avoid this company. Got the plunge air broke three times in 2 months they finally replaced it. Now 2 days later it’s broken again. Asked for a refund they say it’s out of 30 days. They don’t allow negative reviews on the website which is highly sketchy.

[@ryano724]

After the worst experience over the last month (seen elsewhere in these comments) they closed my link for a review, so I couldn’t leave an accurate description of my experience. Shady as shady can be.

[@vinib72]

Why do you recommend not going from hot to cold? I thought that was one of the big selling points of some of these.

[@skarzynd]

If you get a chance listen to Brian Mackenzie from Shift Adapt. From what I've learned when doing heat and getting out you are trying to make adaptations within your own physiology, better adapting to heat and cooling down naturally on your own..."The Better Man Podcast" episode 83

[@lbreyes3]

Can I set this up with a DYI chiller? Where can I get the connection tubes?

[@DavidMausJr]

Totally! they come with caps and they you just need to get the size you want to connect to from amazon.

[@Babzilla33]

Good day sir, any suggestions/recommendations on how to correct a chiller that won’t cool? Received mine yesterday and hasn’t dropped below 78 degrees despite being set at 37.

[@DavidMausJr]

Which chiller?

[@Babzilla33]

@@DavidMausJr It was regarding the pro chiller in the video. I’ve since been in touch with Plunge and they’ve investigated that there was a coolant system failure. A return and new chiller is being issued. Thanks for your videos!

[@amandeepkhurana5424]

Hi David. Thanks for the review. You mention you can schedule the plunge on the app. What did you mean by that? Can you elaborate?

[@TenaciousT1198]

looking at the plunge air. Does anyone know how much more their electricity bill went up per month after having that pump running 24.7?

[@DominicZaidan]

Insane to pay that much for an inflatable. Ice Barrel 300 with your $800 - $900 DIY chiller is a superior alternative.

[@DavidMausJr]

Love that, also everyone loves something different so its good to show the options

[@DominicZaidan]

@@DavidMausJr you're right - the portability is a big plus for sure.

[@amandeepkhurana5424]

What's the DIY chiller setup? I'd like to explore this combination.

[@DominicZaidan]

@amandeepkhurana5424 I'm pretty sure this s the latest Video David did. Works for the Ice Barrel 500 and 300. kzbin.info/www/bejne/lZDMpIyLi5alarssi=FdnawnbcIl51XKYt

[@DominicZaidan]

@@amandeepkhurana5424 kzbin.info/www/bejne/lZDMpIyLi5alarssi=C8ABwffczGi-Ipv-

[@henryw31]

$1000 for a INFLATABLE tub.... What in the snake oil is going on here

[@IkeKaBoom]

Just to let everyone know..... Anything you return to plunge no matter if its opened or not they will charge you a 15% restock.

[@christiangregory9315]

Nice!

[@jstei95]

Hoping you get to check out the new cold plunge "doodip" not too much info out on that brand but looks like a solid unit! 🤞

[@carloscavazos9440]

Any updates on Ice Barrel chiller? I’m looking forward to that review

[@DavidMausJr]

I am equally excited to share it but still dont have one.

[@LeslieGeorge-qt3xo]

Curious can you hook up any chiller to the plunge air? I am interested in it and already have a chiller, want to make sure I can use it. Thanks.

[@aibarra0909]

I’m doing this. Had to buy the plunge hoses and mod them so I could do David’s diy

[@A-Definite-Maybe]

So, in all honesty, for $4k-4.5k we have 3 options. the Plunge Air w/ Pro Chiller, the original Plunge and the Ice Barrel and chiller. What would you purchase? 3 options.... WWMD?

[@skarzynd]

Ice plunge 300 with an active aqua 1/4 horse hydroponic chiller

[@egreatwood]

I'd steer towards anyone who isn't plunge. Horrible experience.

[@chriswalker1170]

Can you hook up the chiller to the ice barrel

[@ryanknop8831]

Same question

[@egreatwood]

Wouldn't do it. Horrible company.

[@hausandhues573]

I live in Florida too and am thinking about the Evolve Pro Chiller + Air. Here are my questions: - How much electricity is this using monthly? - What do you think about getting a silver poly tarp (sun light reflective) to cover the tub with to insulate the cold?

[@DavidMausJr]

Surprisingly this is the most efficient chiller I have and it has not struggled at all with keeping my water at any temp i set it to.

[@MisterVisari]

Ordered after watching

[@DavidMausJr]

Congrats!!

[@RevAK47]

Overall they seem to be the best rated. I just can’t convince myself that the cost to use/reward ratio is there when there are other options.