Day in the Life of a Software Engineer | Oncall at Amazon

[@techmentormaria]

As a Software Engineering Manager and former Tech Lead, it's interesting to see a day in the life of a software engineer on call at a company like Amazon. Being on call can be a demanding and challenging aspect of the job, but it's also an important part of ensuring the reliability and availability of systems. It's clear from the video that the software engineer in the video takes a proactive approach to their on-call responsibilities, regularly checking in on systems and staying vigilant for potential issues. I also appreciate that the video highlights the importance of clear communication and collaboration with team members, as well as the use of tools and technologies to support incident management. Overall, it's a great representation of the dynamic and sometimes unpredictable nature of software engineering and the importance of being prepared for and responding to unexpected issues.

[@jeremychow4741]

Loving the peacefulness of your vlogs and the soothing sound of your voice when you talk! I am going along for the ride of your subscriber count to go up. Keep up the great work!

[@imjenncho]

Thank you 😊 appreciate the support!

[@aurorasofie]

Love your video style! Subbed :) Also enjoyed how you explained what you were working on. I'm a mid-level engineer living in Norway. Just got a new job as a consultant (starting in jan) after 2 years in-house, excited for the journey ahead!

[@imjenncho]

That’s exciting! Good luck with your new chapter :)

[@kpopfan2721]

I just saw that you've updated a new vlog omg 💙💙💙 I'm so happy 😍😍😍 first I'm gonna finish my work and then I will see it so excited

[@DakotaJaneston]

Your vlogs are a superb way to start the day

[@themotocrosslounge8697]

remember guys every hour you spend watching somebody live the life you want is an hour you could be coding!

[@paulasmith9736]

I make my underlings code for me.

[@bigbob2364]

lol i aint that much of a coding meat head

[@themotocrosslounge8697]

@@bigbob2364 sucks to suck bob!🤣

[@themotocrosslounge8697]

@@paulasmith9736 wish i had some underlings 🤣

[@mzamonster2008]

I want to start learning to code since i was 11 years old. 23 years later, I haven't started yet 🤣🤣 someday i will.. someday.. lmfao

[@emreaka3965]

your vlogs are so good that I don't want to rush and watch all of them at once so I watch only one video at a time.

[@jay_actual]

I really enjoy the vibes in your vlog. It goes perfect with living in Seattle and the rain Lol. Hope your channel keeps growing 🤎

[@andrewdddo]

love the vlog!! seeing more engineers is so awesome to see!

[@voidTrader_swe]

Just chillin with ur vlogs its like asmr. I love that keep it up pleasee ❤️❤️

[@Rhael89]

Omg the crazy pager alarm!! First thing I do when I start my oncall shift is to make sure I have a different alarm.

[@imjenncho]

😂 lol I’m afraid if I change it then I’ll mute that sound in my head and miss the page

[@al-romanov]

THE CAT IS SOOOOO CUUUTE!!! Waiting for the day in life of software engineer's cat!

[@imjenncho]

Yes!! If you don’t mind my cat sleeping for nearly all the day lol

[@xTomster]

I got my first job as a Frontend Engineer at Amazon after doing a bootcamp and moved to Seattle. I miss that beautiful city. Love your chill vibin videos!

[@xTomster]

Lol I don’t miss those on call weeks

[@imjenncho]

That's awesome! thanks for sharing :)

[@xTomster]

@@sobiyet5372 Bloomtech but it was called Lambda School when I went.

[@georginaCsweeting]

Your reformer Pilates studio was so cute with the Halloween decorations 👻

[@georgew8586]

Oh on call something I do not miss (retired), after 35+ years in IT, started with assembler and punch cards. A company I started to work for put me on call after 6 weeks and no one thought it important to explain the production source libraries. I was working from day 1 on a new supply chain system. Midnight till about 6 am on a Saturday night had 2-3 high severity pages + 2 lower priority pages, I got through it sleepless. Tickets, yeah on my team there were those who felt it was below them to work on, besides my day job I had the highest ticket closure rate on the team. It’s all a challenge and it can be bit frustrating. Especially when someone else’s deployment goes south and no one is responding and you happen to look at a chat for help.

[@josefkarlouy1975]

Love the backround music on 02:19 what is it? I like that it feels so cozy and relaxing.😸😸😸✌

[@ErikHanchett]

I can hear that outlook email chime from anywhere! Nice video! 5-10 high severity tickets every 2 weeks for on call isn’t bad. I know some service teams that get that many every week ! Lucky you didn’t get paged in the middle of the night. I’ve had that happen a few times.

[@attilapeter1588]

It was good to see another good video but it also better to see how your channel growing keep it up :) (I liked your keyboard)

[@imjenncho]

Thank you! I appreciate the support 😊

[@porysowany]

@@imjenncho what model of keyboard it is? It looks dope :)

[@imjenncho]

@@porysowany I added the link in the description! But i's the Keydous NJ80-AP Wireless Mechanical Keyboard brown switches :) The keycap set was a gift 🎁

[@apoorvakumar7102]

I just got a rejected in an Amazon interview a week ago, even though I performed well and was expecting an offer and this video made even more depressed about what I'll be missing. Amazon video though!

[@msunje9862]

Try again, don’t give up 💪

[@timstraburg6761]

I freaking love ur keyborad!!

[@dayanallamatti7176]

Love the very nice background music and the organization of your vids. Keep it up... You gained another Subscriber 👍

[@imjenncho]

Welcome to my small community! 😊

[@ManzoorStrange]

i watched your all videos and it makes me motivated toward development but still i am beginner and i am learning nextjs and expressjs having problems with backend everytime mostly apis

[@mauricioac]

YES. Meetings take a lot of time on bigger companies, and the oncall situation is as real as it gets, even the pager 😂

[@kimeiga]

I relate to your oncall experience! I'm on a pretty core feature of the FB app and kinda top of funnel so I end up spending a lot of time investigating everything only to realize that usually it's not even our fault anyways and then the hardest part becomes trying to find who to give it to before its too late lol. There's only three of us left and I'm still kind of a newgrad so its a strange feeling randomly having so much responsibility. But I guess somebody has to keep the lights on haha

[@kannpech6881]

Love your videos! So relaxing and chill. when your smile so beautiful,

[@parsefal4664]

УРааааа!!! Новое видео! :) я очень рад вас видеть! i glad to see you!!! 🤗🤗🤗💘🤗🤗☺😊🙂

[@raymondong349]

Love the chill vibes as usual! 💯 might be a future vid idea, but it’ll be enriching to hear your thoughts on this! what are some tips you would give to junior devs to catch up to speed & also to keep up to date with new tech in the space? 😁

[@imjenncho]

Thank you Raymond 😊 Good idea! May be featured in one of my future vlogs or on a more dedicated career advice video.

[@ThEMath0ss]

Thanks for sharing your daily life, keep going and improve it!😊

[@imjenncho]

Thank you 😊

[@xAstrato]

Nice videos! Keep up the great work. You're making me miss Seattle

[@howled0]

Vids like yours helped me choose my career path for college. Ty

[@sheriberrix]

Your cat is so cute. Great video, it was interesting to see what on call means for you !

[@imjenncho]

Thank you! 😊

[@ara682]

yaaaaay thanks for sharing ❤ jenn

[@imjenncho]

thank you for supporting 🫶🏻😍

[@heyitscafe36]

We love a tech QUEEN Thank you for sharing your experience with us!

[@KulwantSingh-xr4si]

Digging the pastel coloured keyboard - reminds me of certain k-dramas.

[@imjenncho]

thank you 🙏 they also sound very nice

[@KulwantSingh-xr4si]

@@imjenncho You're welcome!

[@danramirez8553]

I've been considering switching majors becuase my interest in mechanical engineering has only really been in the problem solving, math and physics and not so much the material or real life implimentations they address. I'm in my senior year and have almost considered starting a new into software engineering as computers are pretty much in my complete realm of interest.

[@lkr_master]

are you able to change the sound of the pagingr? :D

[@tyo007]

the main reason I didn't really want to come back to e-commerce is simply because of the on call and the pager. My god one day you go outside and could be lucky that there is nothing wrong with the system and next day it's like everyone is fighting against you. It is also worse when the company or the team became really comfortable with that and no improvement or automation planned to counter the increasingly number of issue

[@alanrivera4788]

keep up the videos i rly enjoy them! :)

[@arxangelxx]

Hello! Which laptop from an apple do you recommend for work? 🍎

[@harveyaguilarc.555]

Saludos desde Ecuador son superbonitos tus videos sigue con tu canal.

[@sfnb5]

Great vid, but doing oncall are u getting any bonuses, stock options,thinking about going oncall but would miss out on so many perks,yeah meeting sukk lol thanks for the vid..

[@summerfatima2525]

I need to buy that egg frying pan 😢❤ Its so cute and I imagine it’s easy to wash as well lol

[@MikeyJoJo6385]

OMG your cat is sooo cute!

[@harknowhere]

Hehe I like how she shows the cat right before turning the stove on

[@steverhinehart9794]

What do u like about your job & what do u don't like? Your in one of my favorite cities. Take care.

[@megieval]

where's the plaid puffer from it's so cute x

[@imjenncho]

It’s from Uniqlo!

[@larissahora]

So oncall means you have to be available anytime to check on bug tickets? Love the video by the way.

[@imjenncho]

Yes, you are the primary developer on the team to work on operational tickets for the service(s) your team supports. The operational tasks involve a lot of investigating issues such as alarm tickets, bugs, down stream service dependency issues, production issues, client issues/concerns, etc. On top of that, since you are the main poc, you'll get dragged into a lot of meetings or conversations related to your service. Also, thank you!! 😊

[@larissahora]

@@imjenncho got it! thanks for explaining. do you change shifts with your teammates? because that seems exhausting

[@rafatbiin]

Oncall is really an overwhelming period of time when you need to do tech support by answering questions of your service and help on investigations of issue’s coming from contributors and then there is production incident and you get called in the middle of the night. But yeah that’s software engineering. It’s nuanced, not all shiny how people usually think it is. Great video btw. Please keep on making such videos.

[@imjenncho]

Agree with you! I think it's especially important to prioritize the small things you enjoy to make it a bit better. Also, I appreciate the support. Ty!

[@mrflexii2067]

8:37 a custom keyboard, I guess? cuz it sounds lovely

[@imjenncho]

I don’t remember the name of my keyboard but yes I did some slight modifications 😊 the sound is most important!

[@ConsumeTheKids]

I have a PC75B with a PC plate and lubed switches and i don’t think I’ll ever go back to anything else 😂

[@TenaciousDM]

This is cool. Considering transitioning to engineering

[@stanciudorin]

Hey! What Macbook have yout got there? can you please share the specs? also is it 14" or 16". Thanks and great video btw 👌

[@djmallinson]

thanks for the video. yes on call sucks. I think most software engineers prefer coding to meetings, which methodology do you follow? I'm guessing Agile Scrum? minor nitpick at 2:14 caption spelling - your's should be yours (no apostrophe)

[@doseofdevy]

Your cat is way calmer than mine 😂 love the aesthetics though!

[@imjenncho]

Mine can get crazy with food lol and Thank you! 🙏🏻

[@AmgadSamir-oy1tl]

Could you please tell us how you got your job and how you prepared for the interview?

[@imjenncho]

Check out my video here :) I share how I became a software engineer kzbin.info/www/bejne/jqvRXoCbqdN0prc

[@AmgadSamir-oy1tl]

I appreciate your response thanks.

[@kiyoun]

thanku for making videos 🥺

[@imjenncho]

And thank you for watching and supporting 🥹🙏🏻

[@llocdenil]

Women in tech just makes me so happy, you go girl! And... your kitty really wanted a slice of pizza 😸

[@imjenncho]

thank you! 😊

[@azyt]

Where did you get your puffer jacket 💕

[@imjenncho]

The puffer is from Uniqlo! Very flattering and I love the unique plaid print.

[@thecodingsim6003]

your place is so pretty! Is it pretty expensive to live in a loft alone? (assuming that you don't live with anyone haha)

[@jonpistola]

Love the content. Curious, what camera are you using?

[@imjenncho]

thank you! i use the sony zv-1 (link in description). It was my first time using it and I like it a lot. In my video, I used both my iphone 13 pro and sony zv1 to film.

[@haveaniceday5780]

Hi, just wanted to give kudus in the videos. However, I came across another video basically providing warnings about involving your work company as part of your content. The example of that person lost their job and I really hope that never could happen to you. Not to alarm you but it might be good to check internally to make sure?

[@gamadanofminecraft9717]

Hi! I'm an aspiring software developer/web developer! Currently in my third year taking BS Management information systems! At that type of environment, is lovelife still possible?

[@yuriborroni5490]

what browser do u use?

[@gphsog763]

SHALOM. YOUR CHOOSING CHARACTER IS SO WONDERFUL TO MY EYES~ AND CUTE PAN!

[@andikasavana4539]

can someone make a video about "a day in life of a day in life vlogger"

[@chilly2171]

do you guys use splunk or kibana?

[@bgi9031]

How much do you make I am 21 in San Bernardino amazed at how far u are in life

[@brucehlee1971]

Nice keyboard 😍

[@aliaalea]

Lovely!

[@frazhou1]

Nice keyboard, cute cat.

[@harshs538]

Great video! , What mechanical keyboard do you use?

[@imjenncho]

I added the link in the video description!

[@mohammedrehan4781]

hey Jenn! I really liked ur channel, I got to learn many things from it. your background music is so soothing ♥ I would like to know what's your current tech stack at amazon!? if you don't mind to answer

[@imjenncho]

Kotlin, Java, dynamodb, lambda, ecs, graphql, cdk, other other AWS based services!

[@royk.9347]

@@imjenncho very cool!

[@royk.9347]

very cool!

[@killjoy2447]

Gonna have my first on onCall shift on Christmas week, wish me luck T_T

[@imjenncho]

You got this!! 🙌🏼

[@Edwin582]

Hey, what keyboard do you use?

[@imjenncho]

It's linked in the description!

[@johnangwin]

“Yesterday I only got 6 hours of sleep…” lol

[@warpmaster7]

you normally sleep 8 - 10 hours a night? I would be lucky to get 8 hours. I don't even remember the last time i slept for 10 hours lol

[@trered21]

what language do you code in ? love the channel

[@imjenncho]

I use mainly java & kotlin! we dont do anything related to android development tho. Kotlin is compatible to java so we use it lol

[@tylerliu2760]

Only 10 tickets in 2 weeks?? Is your team accepting internal transfers? (Asking for a friend 😂😂)

[@kamertonaudiophileplayer847]

It is awesome, do not drop KZbin publishing. You videos are the best.

[@adamkeel7728]

how about a recipe for that lunch?

[@vincentnnyc]

Amazon just laid off a bunch of workers. Did you or any of your work colleagues got laid off? If yes, can you do a video about it?

[@imjenncho]

I don’t know anyone who’s been impacted by the recent layoffs

[@EbonySeraphim]

Chill vibes at an Amazon service team, as a software engineer, while oncall do not go together at all.

[@SacrificeLoveJoyLife]

2:38 my worst fear of a touch screen computer

[@yasirhussain2431]

Good to see you're still employed during these scary times.

[@bigbob2364]

it sucks to be on call no vacation until u watch the notification

[@richardwang8731]

I heard the oncall alarm go off in the video and I got PTSD

[@imjenncho]

🥲🫣

[@koreantramp]

Thanks. I watched well.

[@liiveinternationalinitiati5004]

This girl is so cute :( omg I’m in love

[@powderfromarcane3723]

a very cute software engineer > heaven for ur spouse for sure

[@infosec207]

what team are you in?

[@infosec207]

you can modify the sound of the paging alarm tho.

[@gilbertgonzalez3575]

I loved that video, i'm junior programmer and i like your content. Greetins for you beautifull girl

[@imjenncho]

Thank you 🙏🏻 greetings to you as well ☺️

[@hants636]

i love your video

[@Karuska22ps]

Why are these day in the life videos everywhere. Being a software engineer is so easy

[@seyifolarin8334]

OMG love your cat

[@LuuTheVu]

8:53 cat is so cute

[@Leonx1ph]

Your the most beautiful software engineer here in youtube 🥰

[@StriboggElite]

bro wtf is up with people always like "man I got 6 hours of sleep I might not function well today" bro I be getting like 3 hours of sleep some nights and then like 12 hours another night for close to 8 years now I function just fine.

[@shangchen6236]

work is 9-4 with 1 hour lunch? thats insane

[@imjenncho]

You forgot to mention 5:30pm to 7:00pm when I came back home and worked as I clearly stated 😊 I’m glad I can have a flexible working schedule so that I can balance life with work.

[@shangchen6236]

@@imjenncho yeah mb. Nice vlog

[@RCPhotosVideos]

How did layoffs go ?

[@searcheuchheang95]

As a mobile app dev, my daily life is almost the same as yours. 🤣

[@NO-AH562]

I wish healthcare workers got paid to live lives like this, sure would be nice.