Deaf Man vs. Drive Thru: They Threw Away My Food!

⬇️ New Follow Up Video! This same Drive Thru, but one year later! Check it out! ⬇️
• Deaf Man vs Drive Thru...
Support and Get Our New Hoodie! : "I'm Not Faking It" with the ☞American Sign Language Alphabet 👏
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Unfortunately, there are businesses out there that don't train their employees properly on accessibility and communication. As Ryan said, that was a degrading experience, but you can't let it make you sad; you have to stay strong. If you face discrimination because of who you are, stay strong. Hopefully we can highlight how businesses should communicate with their customers, and encourage businesses to become more inclusive.
Have you experienced discrimination from a business? Share your story with everyone in the comments down below.
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Disclaimer: This video was made for educational purposes only. This video does not intend to influence or change the opinion of any viewer. This video is the public filming of personal experiences and cannot be modified. This footage is the property of Sign Duo LLC and cannot be used, altered, modified, copied in any way without expressed written consent from Sign Duo LLC or any of it's members

[@SignDuoChannel]

Hey everyone, I want to thank you all so much for the support. However, please refrain from *any unkind comments* towards the employees. This was not our intention. Our only intention of this video was meant to educate and spread a message of how deaf people might order if they enter your drive through so anyone can be prepared. Thank you all ❤️ p.s. *This video has closed captioning, on a computer it is the "CC" button on the lower right corner. On a phone, select the 3 dot symbol in the top right corner and select captions.*

[@deafspiders]

respectful king

[@wwiihistory7627]

I think people should be more kind, honestly. You guys handled it so well with what they were doing.

[@SignDuoChannel]

WWII History we do too, hate is not going to do anything, education and open minds will :)

[@youneesmmilk]

I've only just come across your channel but I do enjoy the content very much and this video has made me realize how hard it can be to be deaf and i found it really unprofessional how the manager acted twords you in that situation i dont understand why he was so rude it shocked me i found this video eye opening and i hope that the experience is better the next time i wish u both very well and i hope more people see this video

[@tonybates4308]

I could tell it was quite a few minutes by the glare of the sun

[@imagineknight3296]

Man: "Im deaf" McDonalds Employees : *I diagnose you with wrong*

[@Atomic-Bomb]

Deafn’t

[@Atomic-Bomb]

*Hearing restored*

[@zoinkanato691]

@@Atomic-Bomb lmfao

[@wickedkryz]

@@nicolausteslaus except blind people can't legally drive because their blind.

[@cj.174]

@@nicolausteslaus dogs vs drive thru might be better

[@VancePantss]

When I worked at Sonic, I remember a deaf couple coming and I took their order on paper, and while their food was being made I looked up how to sign "Have a nice day". When I did it for them after bringing them their food, their smiles were better than any tip I made the entire time I worked there.

[@horsecraver9904]

That's nice 😊

[@taoako3151]

Thats friggin cool XDDDD.

[@imvocalinbed]

I love you for that bro

[@kimheechul6300]

Thank you for being a kind-hearted person :)

[@itsxo6776]

Aww that's so wholesome

[@TheEarthCreature]

That behavior should be reported to corporate. It's not only unprofessional but illegal and discriminatory.

[@MichaelClark-uw7ex]

Violation of the ADA big time.

[@WHATTHESKIDJEJE]

Indeed

[@stureremil9873]

As an LGBTQ veteran the employee did nothing wrong

[@breakthecode4634]

Not at all they put the workers in this position by doing all this extra. Yall are wild.

[@alldogsaregoodbois8109]

@@breakthecode4634how is it extra to accomodate someone's disability??? you're crazy.

[@Gabranicus]

Dude I don't even have a disability and I stay home because people are assholes. You're a freaking saint for putting up with that crap and trying to educate people.

[@Filippenzen413]

Ooh ive been there aswell but isolating is never the solution. Believe me there are more good people then bad ones but if your feeling bad u notice the bad ones the most. It will get better i can promise u that👍🏻

[@michael75777]

​@@Filippenzen413 not true unfortunately nowadays there is more bad than good but there is still good and good people it is thinning out and getting less and less as time goes on though

[@blinkingwhiteguy2244]

honestly, even if someone does fake being deaf, give them their damn food.

[@moch-moch1323]

riiiightttt i would just give them the food and how would you know if he is deaf or not u are getting the money for the food so why not do yur job and respekt them argh

[@alyssa-wu7dt]

Exactly. They dont need to know if someone is deaf or not to do their freaking job. It's just terrible.

[@Kt-cn2rq]

Right if you have already I'd pay for it.. I would have emailed the corporate office.

[@kidgoku7071]

@@Kt-cn2rq excatly it's not like he's trying to get it for free

[@tuna544]

Use captions btw he’s not faking just saying

[@nehamehta4580]

She clearly was more upset than him... That's how connected they are...

[@mica8701]

yeah. hes had to deal with ableism his whole life and unfortunately, that kind of desensitizes you to these "smaller" kind of acts of discrimination/microaggressions. for a person who hasnt had that desensitization, its easier to be appalled at how little decency and how unwilling to put any effort in people can show.

[@curlyspaghetto5292]

Those employees should get fired

[@rezaocta7180]

Right, you'll be more upset when someone hurts the people you love, than hurt you :)

[@ray_weirdartist4769]

@@curlyspaghetto5292 I have a question tho he's just deaf right? So why doesnt he talk? I'm sorry if Its obvious or something I'm just stupid

[@nonexistentamaya6626]

@@ray_weirdartist4769 when you're deaf, you can't hear your own voice or the voice from others and we learn speaking through listening. he makes those sounds when he moves his mouth and that shows he actually talks while doing sign-language but he can't hear it and don't know how to say it or how it should sound. hope it's understandable what i said^^

[@kevinmeier2105]

I know the feeling all so well. I was born deaf. I've had people refuse service or even help me. People tell me I'm too nice when I walk away. I've sued company, but nevered for money. Always wanted them to be trained a little better on services and have things closed captions. We all have feelings just like the rest. I never used my hearing loss to gain or benefit better than anyone. I just want to be treated equally. Just tired of being treated like we have a contagious disease.

[@Mooniffy_]

Lmao they are just messing with the employees. They can easily order by her using her voice or walk in. The reason why they didn’t take their order was because you are meant to walk in so that YOU DONT TAKE 5 MINUTES IN THE LINE!!!! They just told them to park so other customers could order. Honestly kinda selfish of them to waste everyone’s time just to act like a victim for views.

[@siefoote]

@@Mooniffy_you should 100% be ashamed of yourself. We need to love one another, and acting like they are playing some kind of game when he literally can’t hear and is being treated like garbage is an absolute shame of you.

[@FemboyKaiSaku]

@@Mooniffy_yea you're a complete clown

[@karrotkake]

⁠​⁠​⁠@@Mooniffy_but they arent??? one of these people are actually deaf, what if the girl wasnt with him? the employees wouldve done the same thing if they were both deaf

[@lx8375]

@@Mooniffy_ everyone else behind them can get out of their car and walk in if they feel the drive thru is taking too long. it’s okay to not want to get out of your car and everyone has the right to equal service even if your disability requires accommodation.

[@Nine28457]

I was a customer service rep at a bank when a woman who was deaf came in to open an account. This was my first encounter with someone who was unable to hear. She had written on a piece of paper what she wanted, and handed it to me. I welcomed her to sit down as I started the account opening process. This was back in the late 90’s when everything was still mostly paper. I had no issue. I pulled out a stickie pad, and began asking questions. At the end of the encounter, we were both laughing at the number of stickies that were all over my desk. What s lovely person. It was memorable, because it was challenging but fun and we were both committed to finding a way to communicate, despite my awkward hand signals.

[@existingcommenter9647]

Even if he was faking it, throwing away someone's order is just wrong

[@cxpcakespxrkles2601]

Ikr that is just mean

[@mariadjdjxnsnsjjxjs9504]

Galaxy Sky what time ?

[@user-oc2ub1cy8v]

maria djdjxnsnsjjxjs in the video

[@Micahmancer]

@@user-oc2ub1cy8v theyre asking for the timestamp in the video where that happens

[@anushrees4981]

@@mariadjdjxnsnsjjxjs9504 11:52

[@cactus6957]

"He's faking it" That was so disrespectful. If they had a disability, whether is be big or small, would the person saying that want others to think he's faking it?

[@velvetmidnight9535]

Gabriela Soltero Honestly with the amount of people who mess with the drive thru employees and they usually hate their job. And the probability of them ever encountering a deaf customer their entire time working there would be 0-1 their entire time there unless they have a regular one there. So it’s no surprise they would assume that he would be faking it since I think it was the guy who came it when he’s just asking him to write it down. And remember they don’t know sign language so all the guy sees is him giving him a sign to write it down. And the girls saying he can’t hear you. I’ve seen a video of a kid pretending to be deaf it got so many dislikes I think he deleted the video couple years ago and he gave them a paper to read and they took the order no questions asked and wrote back the amount. But the second drive thru they went to they were saying he was faking it and he started laughing then he just sped out of the drive thru... They did not have any other people in line either if it was empty so idk why the girl didn’t just write down the order it was there written down.

[@user-yj7tt3wb7e]

VelvetMidnight Fast food employees doesn’t get paid enough to deal with the bullshit some people bring

[@Beanasaurus]

@@velvetmidnight9535 just because someone fakes a disability (whichis illegal), doesn't give anyone a right to assume all disabilities are fake. It's like if a white guy stole from a store; would it be morally correct for the owner of said store to be rude to all white guys because of it? No. Just because there are fake service dogs out there, does it give a right to businesses to refuse service to a disabeld person with a service dog? Federally, no. Because faking a disability, as well as faking a service dog is as illegal as impersonating a law enforcement officer. And if they hate their job, they need to get a new one instead of taking it out on customers, especially disabled customers. There is no excuse for insulting someone apart from the person who is doing it is a disgusting person who should not be working with people in general.

[@resveries_]

VelvetMidnight you act like deaf people are rare or something... tbh if restaurants were more accommodating they’d probably see a lot more people who can’t speak, im sure plenty avoid these places for exactly this reason

[@itsmecc2454]

That's discrimination.

[@mexigabacho]

I just found your videos, and I just want to say that this made me want to learn at least enough ASL to make sure someone feels seen, heard, and included. Thank you for the awareness. We all can do better than this.

[@elizabetholiviaclark]

There are ASL tutorials on You Tube, so it isn't hard to find instruction. You'll have fun learning a new language!

[@BW-vx1tr]

No learn all of ASL to show that your better than everyone isnt that what you liberals like to do

[@GayMan-nk6oi]

Well not so sure about being heard but... 😂

[@0mg_MADS]

@@GayMan-nk6oi oop-

[@zwilder1]

There are other ways besides ASL, the average person can't be bothered to learn sign language.

[@vaporizedmatter8327]

My aunt's blind, and has so many service issues because she has a dog or sensory stick with her! I wish corporations would see how important accommodations are in society. You two are so brave to document and share these struggles.

[@reedy_9619]

Disabilities dont bring money they do not care.

[@bigfoothunter8080]

The only important thing to corporations is money, and it costs more money to accommodate such a small minority of potential customers than it costs to not serve them at all.

[@Mooniffy_]

Lmao they are just messing with the employees. They can easily order by her using her voice or walk in. The reason why they didn’t take their order was because you are meant to walk in so that YOU DONT TAKE 5 MINUTES IN THE LINE!!!! They just told them to park so other customers could order. Honestly kinda selfish of them to waste everyone’s time just to act like a victim for views.

[@AliceA333]

​@@Mooniffy_the point is that she will not be with him all the time. You do understand that he's his own person, correct? This is an awesome learning experience for when deaf ppl go on their own, not a way to "mess with ppl". Such a silly thing to say.

[@kiahkyeuh6465]

“He’s faking it” please tell me what would someone gain from pretending to be deaf in the drive thru? That makes no sense at all. Irritated tf out of me.

[@InshasChoice]

Ignorance

[@heybitsme]

If anything it would be a major inconvenience to pretend to be deaf.......people are so dumb.

[@Bee-yw5up]

The other day in my ASL class we learned about why people fake deafness. Sometimes they want to be a part of the Deaf community and other times they just pretend to be deaf to gain attention or sympathy. It really sucks that these people thought that Ryan was faking his deafness even though they saw him sighting and exactly like you said, there is nothing to gain by pretending to be deaf in a drive through.

[@nottheonlysinner]

I believe the kids these days call it “clout” The dude can see the camera in the car. And as shitty as it is i can understand why he was kinda skeptical about. “Just another kid with his camera trying to make fun of food workers.”

[@ashleysanders2823]

EVEN if he was faking (we all know he isn’t but), what do they have to lose??? Just read the damn phone and take their order. They didn’t even have to ask any questions about the order he wrote it all out for them.

[@CampfireStories1]

“He’s probably faking it” .... That wasn't right for him to say smh that so disrespectful.

[@Je4emy18]

Yeah. Theres no reason for the manager to say that.

[@gabiwilk5725]

Je4emy absolutely no reason for anyone to say that but for a manager is inappropriate. People are so ignorant at times . Smh

[@moka_dotz2857]

Especially a full grown adult should take it seriously what a disgrace to humanity

[@MyNameIsZehn]

Should be fired on the spot

[@lukemorrison4791]

That’s unprofessional. Saying that without any proof. That’s why I don’t have respect on any manager in general from any store. Also supervisor. Most of them are assholes.

[@xXRiverPhoenixX]

Watching this three years after and my heart absolutely breaks that you go through this. I would absolutely be in contact with District managers to bring their subordinates up to date for customer service. Much love for you both.

[@VirtualHolocaust]

i bet you are a ton of fun to go out to a restaurant with. "subordinates". She can literally talk and hear. And apps exist. i hope you patted yourself on the back aftee this. Also nice angle on your camera im sure you visit mcdonalds regularly.

[@angelicaloo6935]

I never knew the deaf community goes though discrimination until I took ASL 1 and my teacher brought attention to this, I’m sorry this happens. I wish us humans could have more compassion and put ourselves in someone else situation regardless of what it is.

[@bostonbruinsksc2650]

She honestly looked hurt when they guys said he’s faking it. That’s messed up bro.

[@kathywang3126]

i know right

[@adriana9609]

Yea

[@abhishek_jarali]

Might be because some youtubers have made it common to do pranks in the drive thru

[@caeli6746]

If that was my bf I would seriously have just been like “you know *im* not deaf I can here you” just to see the looks on their damn faces

[@tonywardd]

@@abhishek_jarali Lol when's the last time a KZbinr learned ASL to pretend to be deaf in a drive-thru?..

[@dailycupofizzy]

Lol they act like actual deaf people don’t exist.

[@SlushyDoll]

Hazard Hawk This person isn’t hating

[@fabss808]

Them: Deaf People thats Just a Myth

[@crystal_flower]

@Hazard Hawk bruh....

[@MGLDB]

@Hazard Hawk jajajajaj..... "You serious?"

[@nashelybaez822]

Kooh he his

[@roxyhart5692]

I think on a human level it's insane to treat anyone like this. Like I didn't have to LEARN how to treat my deaf patrons when I worked in a shop. They would do exactly what you do, and I'd write back. Easy. I figured out how to say thank you and would put a smiley on her receipt. It just takes NOTHINGGGGG to show the same respect and courtesy to anyone. We are all humans.

[@MegaMajormax]

I'm not a lawyer, but it seems like discrimination under the American with Disabilities Act (ADA) that they don't serve you in the drive-through area.

[@ch0cocat]

him: i'm deaf employee: oh okay. so can you go to the yellow line? him: *i can't hear you*

[@cane4727]

well, people don't usually meet deaf people and when I did once I actually spoke even though she couldn't hear me and I kinda felt awkward and idk I didn't know what to do because I've never had to deal with that before.

[@thorr18BEM]

bIELLNY , I think a lot of people guess that they can probably read lips.

[@blumberg1982]

I’m sorry y’all have to deal with nonsense. It’s not right.

[@natalkastovicek741]

Lol

[@PotatoPlaysGames__]

Aye aye captain XD

[@janessarobertson2909]

“He’s probably faking it” ... “Sorry man they told me to go downstairs then they threw your order away so I had to put it in again” ... INFURIATING

[@kmbfloral3319]

Seriously corporate would be called immediately!! Jerks.

[@jordannowings3035]

No but really people come in and fake it all the time

[@janessarobertson2909]

Jordann Owings so what. Treat every individual as though they weren’t anyways.

[@OhMisfit]

@@jordannowings3035 why does it matter though? We cant let those assholes ruin it for the people who are actually deaf and deserve to be treated with respect. Like, what's the worst that can happen anyways if they are faking it? You communicate via phone or pen and paper, they get their food just like an actual deaf person would, and they're on their way. They arent going to get free food just for being deaf, so for real, what's the problem?

[@kallieb3050]

Why would someone fake having a disability though? To be funny?

[@masqueabsurdo]

So cool to see a deaf person showing the reality of many people who live on a daily basis. I'm deaf, I also want to add one more thing he said. It's true, we're used to it. Since we were children, we have lived in this type of situation, when I was little, I was very sad and felt lonely. But after a while, I started to realize that if I got sad because of people, I wouldn't live for the rest of my life. It's exactly like he said, if you feel sad because of people who treat you that way, you won't be happy. For this reason, I don't like interacting with hearing people because I always feel lonely. I love the deaf community, I feel happier 😊❤ Thanks to the deaf and sign language community, I don't feel down.

[@cjthegorilla4796]

I'm so sorry you have to go through this. One of my closest friends, his brother is special needs and deaf and i knew he had it hard. The way they treat deaf/mute people is just fowl! I'm gonna take some asl classes! This is what i needed to see. Love you both i hope things get better and the world becomes more open to learning this

[@mikey_g5021]

And even tho they THREW HIS FOOD AWAY he was still happy and not mad and smiling being happy he looks like the most kind person ever

[@omaricole9838]

do you ever wonder whats it like when deaf people argue i wish he could show us

[@uravity5324]

@@aloo4572 you're*

[@welton8702]

Ffs both of you edited the comment ya grammar spelling mistake person

[@catarinaleal5696]

@@aloo4572 gay its not an insult

[@_FTCU]

@@uravity5324 ?

[@B4IL3Y1]

Seeing Ellen’s face immediately after she heard the employees say “he’s faking it” :(

[@Nonyah123]

Literally made me want to cry, why would you ever fake that

[@lalamoose1156]

It’s really sad

[@tarasutherland6063]

that person was so rude

[@gabsl1552]

Same!!! I felt so frustrating :(

[@loveli2065]

I swear me and her went 👁 👄 👁

[@udance4ever]

aw she's such a sweetheart - she does a great job being an example of what it means to have empathy & feeling what he feels - i love this couple! 💘

[@assholesplace]

Great job making this! You dont have to go inside, that is what a drive thru is for. Don't be embarrassed that masks the issue. You just want to do what everyone else does.

[@shadowguy8581]

he is doing what everyone else is, he is just lying to us saying that they threw his food away

[@assholesplace]

@@shadowguy8581 and what about the rudeness at the window? was that a lie as well? gtfo

[@SIRMEOWSALOTIsAwesome]

Even IF he was faking being deaf, they should’ve still respected him.

[@whoaskednoone9856]

SIR MEOWS A LOT true

[@dontworry4478]

What are you on about

[@thoughtyouate2591]

so true,but they was so rude to a deaf guy 😑

[@4yxng]

He's deaf but he doesn't know how to speak

[@YUKI-wn3vh]

Yeah ikr

[@konniekon525]

Deaf person: *exists* Some people: *That doesn’t exist*

[@hiyokosaionji1977]

Enobong Ekong oof

[@eden3940]

Cowboy Bacon oof

[@bagdbs]

@@eden3940 oof

[@carlosgomez7055]

@@bagdbs oof

[@Katty-ju3oe]

@@carlosgomez7055 oof

[@jvgl2024]

Thankyou for this video, and raising awareness on this. I’m sorry you felt degraded and embarrassed. It’s not you who should feel like that. I appreciate you uploading it.

[@MaryMoodymegumimom]

I remember working at a chain clothing store when a person walked in. I asked if i could help her, and she tapped her ear and shook her head.... I immediately switched to sign (took 2 yrs in college... forgot a lot in the years between). But I tried to help her and she got what she needed. Afterward, my boss asked about my signing and asked why I didn't identify myself as bilingual... i answered, "Because the languages listed didn't include ASL, and there wasn't an option to input it manually." This seems to be a widespread issue in retail and food service

[@nicolas.1110]

Kinda pathetic that they think he’s faking it, also why would he, it would be harder to get the order.

[@cryptiicdaisies5693]

I bet shes not.

[@BigRheno]

Nicolas Bruh, one I went to McDonalds and there was just this random newborn baby lying on the floor. I asked an employee about it and they said it was a dude just being a baby.

[@cryptiicdaisies5693]

@@BigRheno hahahaha

[@shroom1912]

Woman after she gives birth McDonalds: sTiLl FaKiNg It

[@italiancountryball865]

@@shroom1912 she is faking it the baby is a paid actor

[@IamLink64]

Them: Shows fluent sign language McIdiots: He is faking trash the food now

[@kaded_cat]

McIdiots 🤣

[@NukeBoyYT]

Lol mcidiots good one

[@jasonhansen9797]

Hahahaha

[@kaspeezook2675]

They’re probably the guys that give you 3 nuggies in your 4 piece GRRRRR

[@LuciYT]

mcidiots is right LMFAO

[@lucashanes8339]

Don't ever feel embarrassed or ashamed because of something you have no control over all I can say is thank you for being a great person and keep your head high

[@lindalaw5466]

Bless you both! ( sorry and doggie! ) This just popped into my feed. So sad that people cannot be accommodating, the customer is always right!

[@giawmb427]

Ok but why is no one talking about that guy who delivered the food to them.. He was so nice and I hope he gets a better job in the future.

[@twistedcurse7107]

Yeah same he’s a rly nice person

[@katinadreamer79]

Thats how everyone should act. Showing how badly the others are acting is why these videos are being made. Hopefully more will be more understanding and kind like the 1 that did act so understanding and kindly.

[@aboveaveragedude4203]

When I worked at taco bell I always took people with disabilities very seriously, when the deaf came in and ordered on there piece of paper, I would give a thumbs up to let them know there ready to pay and they'd pay and thank me in sign language. I always smiled when they came to order because there always super positive people. When there food is done I'd always delivered there food to there table directly and they smile back. It's not really anything special honestly but they make my day.

[@angel-se9zl]

he acted like a decent human lol.

[@ReD750]

The girl too she was trying to explain to the other two what was happening and they just blew her off

[@grams5025]

When my granddaughter was 16, she worked for Brahms Ice Cream Store in the drive through. A deaf person would come through and write down their order. My granddaughter wanted so desperately to talk to this person so she took it upon herself to learn just enough ASL to communicate with the person who frequented the store. On the day the person returned, my granddaughter spoke in ASL and the person was so excited they cried. Later, my granddaughter received a raise and promotion because the person wrote management and told of the effort she had put in to communicate with them. I was so proud of her!

[@ramirodelagarma6884]

Even i'm proud of her!

[@miovicdina7706]

@@ramirodelagarma6884 Me, too! And I'm in Serbia :)

[@miovicdina7706]

Grandma's genetics? 💪❤️

[@kerviechey]

It made me cry as well.. Good job to your g. daughter..

[@nalandaland1293]

Awww. So touching.

[@renerenatorivera9062]

Sorry you went through this. Thanks for sharing and increasing awareness.

[@gerickolson2271]

I used to work at a small town restaurant and one day someone who was Deaf came in to order, I still think about the interaction from time to time and it was one of the best customers I ever had. Mainly because all I had to do was write down what he had already written down. There wasn't any small talk, there wasn't any misunderstanding, guy just wanted some food. Easy as that.

[@nivswpm9012]

Imagine saying “he’s probably just faking it” And 15 million ppl heard it...karma

[@TheUltimateKeyboardWarrior]

__stranger_things__ 011 too bad we don’t know what he looks like

[@hamdyasaleh35]

7 millions

[@ysd-xi6pe]

He didn’t hear it though

[@electricc0]

Bad choive of words

[@nivswpm9012]

Communal Pavement well his girlfriend probably told him

[@McMerlin11]

Literally all they had to do was take his order by reading his phone.

[@moosiemoose1337]

No because mAyBe HeS fAkIn iT

[@camtwan1]

They work at a drive thru. They aren’t the brightest

[@EnhancedTrashBin]

@@camtwan1 Then turn it to the brightest screen to the max should litterally be enough to be readable, unless he has a crappy phone that is like the gameboy's screens from the 1999.

[@zureai]

KeBin lol u completely misread his statement but ok

[@redvioletblue6521]

Why not just go inside? They can give you more time and slow it down for you.(Unlike the drive thru which is made for a fast convenience) They had plenty of time to sit outside, I'm sure it would have been easier to order it like eVeRyBoDy eLse. Dramatized for views. GJ

[@BeesNBows]

Fast food worker here. They would have been FIRED if a higher up or store manager were to see what they did to him. It was not okay at all for what they did to him. I try my best to assist and if someone can’t speak or is deaf and wants to order via drive through and needs me to read their phone, I will surely read their phone so I can serve them properly because they are humans too.

[@leesuttling9580]

smh how degraded you must feel on a daily basis because of so many people like those in the drive thru, its so sad and i'm sorry you to had to experience this! us as human beings need to have more compassion and treat everyone like we would like to be treated. keep doing what you are doing and keep your head held high, you are an inspiration to many i'm sure.

[@user-bi3pk6nd6j]

Good

[@a_fly_without_wings_is_a_w1981]

It infuriates me that when people realize deaf people can’t hear, they try to talk louder.

[@PancakeStack654]

I think they just try to exaggerate so it’s easier to lip read but it just comes off as condescending

[@blackbarbie1186]

Ikr like bro they deaf?!

[@spacyspace7193]

Sometimes people do it to make it easier to read there lips but other just don’t understand it’s there first reaction I guess I am really not sure what goes through peoples heads lol

[@markiahmiller766]

I know like how are you that stupid he deaf 🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️

[@vietganinja7095]

That's like finding out someone is blind, so you start cosplaying as an anime protagonist.

[@gappang7630]

"Why won't you just go inside to order?" Well, exactly why people invented drive thrus. So they people can just "drive through".

[@buckeyehockey1979]

Exactly. Refusing service on the basis of a disability or asking them to use a different service because it is more convenient for the restaurant is discrimination and can lead to way more trouble for a business than the "inconvenience" of helping them.

[@flaymix1]

@@buckeyehockey1979 yep, if I was deaf and that happened, that would be an easy lawsuit

[@mikemarek6243]

@@flaymix1 actually no. You have to give the company a chance to fix the issue 1st. You have any idea how many frivolous lawsuits would be jamming the system if the 1st option was lawsuit?

[@flaymix1]

@@mikemarek6243 actually, I said that because people do that and think that way. I wasn’t implying I’d do it at all. Many people do jump straight to lawsuit, but never commit

[@Sway22]

They should have the monitors where you just select your order in drive through (like the ones inside) instead of talking to a person.

[@loliqua9884]

Your videos are very enlightening and informative. I'm sorry that you guys deal with these situations so often, but posting these is definitely a great way to promote understanding and kindness. My love and support to you both. I'm currently trying to learn ASL, specifically words and phrases related to retail, so I can help my customers better. In over a decade, I've only had one deaf customer (that I'm aware of), but I think about her all the time. She and her dad were the sweetest people, and taught me the signs for "Thank you" and "You're welcome". The way her face lit up when I spoke to her directly and then used the signs they taught me was something I will never forget. It just goes to show that you don't need to know ASL to have a good interaction and help people out - some kindness and understanding will do in a pinch.

[@user-si3gk1bv4x]

This is just the video I needed❤ I am learning ASL so I can make people feel included, it really makes a difference

[@longtoesmcgee42]

“He can’t hear you.” Not even 1 second after: “Oh ok is it ok if you order inside instead?” LMAAOOOO

[@RTF8RH]

WHAT ARE YOU! AN IDIOT SANDWICH CHEF

[@omerelhassan9133]

Oh no he wants a deaf man to hear him very logical

[@AlexPerez-dc4lq]

When he said “he’s probably faking it” that literally pissed me off.

[@misters1r900]

It’s reasonable to suspect that though. He’s probably thinking it’s either a prank otherwise he could just come inside to order. Drive thru pranks are super common, I probably would’ve been suspicious as well.

[@heathernelson3794]

@@misters1r900 But that kind of "prank" isn't malicious or anything. Like, how would that waste their time or whatever? You know? They wasted their own damn time throwing the food away. I'm surprised McDonalds doesn't have some training with this. Do they really think deaf people don't want the convenience of a drive through?

[@queenbee2870]

Same

[@phyzarel1845]

*has never seen a dead person*

[@ashestar]

Same

[@profithunter777]

Dam that's crazy! Sadly those uneducated employees don't know how many laws they have broken! I give props to the employee that helped you out in the end, he was the only one in that McDonalds that genuinely cared. Sorry you have to go through this man, don't let the toxic ones ruin it, you are one of the coolest youtubers I have seen.

[@DollFaceDesignStudio]

Omg! 😢 This was so hard and upsetting to watch. I legit got choked up. It’s so sad to see so many people who the ability to have basic respect but are also not self aware.

[@MISSPHOTOGENICBABY]

Are they serious!?! How hard is it to read what’s on his phone !?! Education needs to be more important 😩

[@youmnaalaa7259]

Yes I think about that's they only can read what older he want and do it I don't know why they do this

[@charlieaina5432]

Koops Henri or people caught in a system with poor education or a single parent or no parents at all to pay for school🤷🏽‍♂️

[@angelajolie1626]

Koops Henri that’s not very polite and true :(

[@arlenebragais7336]

the problem is the staff doesn't check your iq they only care about mcdonalds stuff

[@anthonynorris8137]

1000th like

[@angieceleste7837]

You can see the pain she feels for him, she cares so much for him and hates how the world treats him

[@SignDuoChannel]

Angie Celeste yeah she’s such a sweet heart

[@johnrossstoe2276]

@@SignDuoChannel I came across your channel just from this video but I'm already subscribed and I really like how you have some one who cares I have a friend who is deaf and know one cares so she I came her friend she was soo happy but it took a while because I could not understand her but I finally understand her now

[@TreeShark]

Angie Celeste that’s so sad. Dammit the world shouldn’t be like this.. it’s just not right to treat ppl this way. 😢

[@IdontKnow-wx8sq]

@@SignDuoChannel keep ur head up and value her bro

[@lauren-cs5od]

She’s a real gem.

[@t00nice]

I'm sorry you have to deal with this . Youre both very strong individuals. I would also like to comment on how amazing you're love for each other is 💙

[@EATLIFTRUN]

Wow! I am currently learning ASL and came across your channel. Thank you for sharing your experiences good and bad and so sorry that you've been having to endure all of this. It really sucks and made me sad. I'm not surprised unfortunately which is why it's always been in my heart to want to learn ASL because I know that the world is missing on all you amazing people. It's so sad how so many people, businesses, and our own government don't care to make everything the hearing has access to accessible to the Deaf as well. Keep up the great content and look forward to many more videos. Definitely helping me learn ASL and understand the Deaf culture and community and all they experience.

[@gladium1528]

*guy gets shot and is bleeding everywhere* McDonald’s employee: he fakin’ it

[@fortnitegamer8417]

Or he took all theketchup

[@vega2048]

I mean they do have ketchup

[@ajelandro8662]

Lol

[@user-nj8wy1ed1b]

They've probably seen every prank by now

[@gladium1528]

FoRtNiTe GaMeR yeah that’s true

[@ImStabathon]

I honestly feel bad for homeboy,not being able to hear while people are shit talking on you is horrible cause why would someone fake deafness

[@King-vm2yk]

Have you seen the real world a lot of people fake things for money and views just go on TikTok once

[@King-vm2yk]

@Max deafness would not be hard to fake since most people don’t know sign. And actually one kid in my school faked Tourette’s for TikTok views

[@DanielMartinez-cc8sp]

Cuz people are douches

[@astxrism8236]

Even if he was faking it all they had to do was read his order and give it to him.

[@702d02]

@@King-vm2yk yea they literally just said that people fake stuff like that the most. 😐

[@cxnd1y]

This video really made me understand more about the deaf people’s life. It’s really hard and I feel really terrible and bad for people out there that is deaf. I hope everyone could understand more about deaf, blindness etc. people. I hope and wish everyone the best and keep going in their worst and good times ❤❤

[@benjaminmerritt177]

I'm surprised how good subtitles are with ASL! Grew up with em which helps with the whole looking in 2 places issue people have. I actually found it easier to follow along than when people both talk and sign. First video in and I love it so far

[@Eri-vi3sh]

Anyone who says "why not just go inside" is part of the problem. No one should have to go inside if they want to use the drive through.

[@arifsalahudin6673]

Except if they holding the Q for the driveway. But that doesn't the problem here... There's no one around

[@arifsalahudin6673]

@buntcubbles if u watched the video it took more than 5 minutes... *Literally took 16 minutes

[@tacocatt6808]

Also, if you’re in a wheelchair and deaf, and you’re being driven by someone who’s also deaf, maybe you just find the drive through easier? There’s other reasons (better than my shitty example lol) that someone may not want to go in (anxiety maybe?) and just because they’re deaf, of course they shouldn’t be forced!

[@notyouravgsteve8899]

Exactly, it's called fast food for a reason..

[@longdong7667]

@@arifsalahudin6673 Last time I checked, most people don't throw other people's food away, so of course there's going to be a delay.

[@SberryTea]

Why tf would the employees think he's faking his disability? Like out of all the places to fake a disability why would someone go through a drive thru??

[@knifen2478]

Come on. For views brøther!

[@JedrzejP]

They might be having a lot of moron customers doing stupid shit, like faking deafness.

[@sophiajafar1980]

Fr like it’s not like it’s rlly rare to be deaf or maybe blind etc. like people have these disabilities you should take it seriously no matter if u think they r faking or not you have a job and you need to be responsible

[@trickytreee]

I cnnot like this since this is at 669 likes but i agree

[@MrRose41]

I mean bro, it’s a drive through, just go inside

[@sketchup.ketchup]

Im so sorry you had this experience, its so sad to see how people weren't caring. I want to learn sign language, i already know a few signs!! But i hope things get better, they surely will:)

[@timbrown7014]

I am a hearing person. I learned basic sign to be able to work with a child in a group home. Thank you for sharing this with the world. I am surprised how much I remember and the desire to learn again and become fluent is strong. Thank you to you both. If I could I would give Java a puppaccino.

[@josnaj7958]

That was rude. First they judge him: "He's faking it," then they throw his order away? Wtf..

[@neonskie7008]

And they only gave him 1 burger and charged for 2-

[@supremeluxray318]

If I was there and they did that to my dad I will sue mcdonald's

[@c.e.o2683]

That's America for you

[@extramayo5437]

It's probably because there's a huge ass camera on the dashboard pointed to them.

[@supremeluxray318]

@@extramayo5437 yeah

[@GuyMichaely]

"Sir what's the problem?" "He's deaf he can't hear you" "Ah right got it got it... Can I have you come inside to order?"

[@shawnknive]

McDonald’s drive through restaurant has a system of taking orders and a window where they just give you food and take your payment If they decided to take your orders they will basically have you wait there, make the shakes, give it to you holding back the people behind you, the people behind you ordered with the person talking so they probably already have their order ready. This deaf couple standing there is holding up the line if they decide to walk to the ringer and load up the orders and make you the shake then bring it to you in the same window that would be basically just waiting over the counter kind of wait. I don’t think they were tryna be hard on them

[@DeadBunny7878]

@@shawnknive They specifically said at the start that no one is behind them, and the manager kept saying that he was faking being deaf

[@shawnknive]

@@DeadBunny7878 you never know someone might just pull up and take orders just like that

[@meggiemills3602]

@@shawnknive They made him wait triple the time, AND they threw out his order! What do you mean?

[@Doran_Runeblite]

Complete absence of common sense. Course, working in fast food you become mechanical in your efforts, given the amount of repetition of "can I take your order?" and such.

[@meerkatbotha4638]

I am so sorry Bud! People can be extremely self-centered and their ignorance can be blinding (pardon the pun)... I am so sorry, and I have all the respect in the world for you and all those who have to endure rejection because of not conforming to the "norm"... You are both great! Thanks for your efforts! Lots of light and love Bro!

[@Jesswanders]

Oh wow, that was eye opening... so sorry you experience that on a regular basis. That would be so frustrating!!! Thanks for sharing, even though I imagine it was a terrible experience. It was shocking to see.

[@alienillusi0n]

”He’s faking it” why are they acting like deaf people don’t exist?

[@kikiprin3303]

Lol ik there are people who are called Dun dun dun dun!!! KAREN'S

[@kikiprin3303]

@@SpicyChicken-ks5ol yeah DEAF PEOPLE EXIST KAREN

[@des2602]

Sean Plays I would love to understand you, but I can’t when u put un-needed words in you’re comment

[@simeonmoeai7653]

Idk. I guess some ppl might do it for a YT video but I'd never assume it.

[@waffleserzeant3327]

It's just america thing

[@raihaneee_]

" He's faking it " EVEN IF HE WAS WHAT'S THE POINT YOU'RE HERE TO TAKE THE ORDERS OF PEOPLE WHATEVER THE CIRCUMSTANCES MAY BE OMG 😑😑😑

[@Boba4CeeJ]

Exactly my point, plus he's still paying for the food like wtf, people piss me off smh

[@courtneylee643]

As someone who once worked in food service, this was appalling to watch. I'd have those employees written up so fast. 😑

[@SignDuoChannel]

yeah we agree! I was ready to pay lol

[@kristine7893]

Courtney Lee written up?? I’m a manager at a shop and I’d FIRE an employee if I saw or heard disrespect.

[@courtneylee643]

@@kristine7893 I wasn't in the position to fire, lol.

[@yoshidinono8095]

Your patience is amazing!

[@avragegamer8864]

love the content guys! the duration of the video was a bit rough to sit through but thank you guys for sharing your experience! i hope that i can one day help make the difference and give everyone the same experience reguardless of the barriers between

[@theblanketfortcohort7332]

"He's faking" ah yes, because sign language is SO easy to learn and you just kinda do it to irritate McDonald's employees 🤦🏻‍♂️ I'd just say, fine, I'll go somewhere else and you've just lost a customer.

[@whatintheworld4643]

I don’t hear when they say “he’s faking it”.

[@whywhy3845]

What In the world 6:42

[@dawnpenner847]

Surprised if they thought he could hear, why would they say something so insulting to a customer?

[@blakemiller7906]

I don’t think he can say that

[@MalachK]

Real representation of unintelligent individuals and they represent all McDonald’s employees... wether or not some McDonald’s employees are smart they still represent the whole due to viral videos.

[@bryanflores9888]

The fact that people think he’s “faking” it just shows how ignorant people are in this world. So disappointing. 😔

[@CestosChannelByElite]

Bryan Flores 😔😞

[@esprockstsjh]

There's a lot of people in world who like to joke around. But should always take serious until proven I work at Walmart I had deaf and blind come and helped them was kind of cool

[@sambradley9091]

@@esprockstsjh Most people who fake it tend to not be educated on sign and how to communicate as a deaf person. If they are educated, they know it's insensitive to fake because that makes real deaf people be taken less seriously.

[@metro2savagetv756]

They have cameras all over the car I would say the same thing tbh

[@sambradley9091]

@@metro2savagetv756 That's dumb as hell. They're recording this to show exactly _why_ saying he's faking it is hurtful. That's the entire point of this video. If you'd say the same, you need to get educated on the deaf community.

[@benjaminmerritt177]

Realize this is 3 years late, but it really does take a lot of courage to put yourself in these situations. Great video and great message

[@KidarWolf]

Oh my goodness, that was awful customer service by any standard one cares to judge it. Thank goodness for the nice guy who did his best - I think that is encouraging, because it shows that even when some people aren't as helpful as they could be, others can still do their best to do the best they can for you. I haven't watched the 1 year later video, but I hope that the experience of this one encouraged everyone there to be more accomodating of disabilities than they had been.

[@jaimeb6873]

"Just faking it" Why in the world would someone want take longer to order their food in the first place?

[@ZDXNeru]

Humanity is descending down

[@Haibekpe]

Maybe because people do these so called challenges for KZbin nowadays when they order at drive throughs.

[@Vreechy]

He is clearly Deaf and he is trying to show what us how it feels living like this

[@hoganphelps5679]

Jaime Bazan he literally just wrote it down the only reason they refused him is because they thought he was faking it. SO awful

[@liyahrejae3093]

He's really deaf just let the man live in peace

[@iwkskysd2789]

not only did they disrespect him, they threw all their food, and to top it off they got the order WRONG..

[@ExplosivesLaboratory]

Why must so many people be selfish and inconsiderate?

[@benjaminandrews956]

To be fair, the 'getting your order wrong' is just your average day at a fast food place. Deaf or not.

[@ExplosivesLaboratory]

@@benjaminandrews956 *Facts*

[@kacipowers4390]

Not to mention throwing it away and remaking it only hurts them on the end bc they're only getting paid for one and loosing the ingredients and money for two.

[@nikkimcbain2839]

If he was at wendys and not deaf the order would still be wrong😂

[@LHydro]

I just want to say I can relate to you as a couple so much. My bf needs a night light. He is very guarded. He isn’t deaf but we definitely have sooo many hard differences. I start sign language this week. I am so inspired by you and your relationship in ways that go beyond ASL-you are both so cool! I love you both and Java too. Thank you for sharing your unique world ✌🏻

[@Indi-ry9ff]

People are so rude !!! I’m currently learning ASL and it is such a beautiful way of expression and love. 💕

[@lynx3187]

This is a rare scenario where having a Karen could have been beneficial.

[@radioactivemusic6185]

True tho

[@kasroerdinkveldboom3801]

Underrated comment

[@user-rb1rd7ub9r]

depends

[@rayemoon1991]

Lol

[@neyleesiachuong6350]

I dont get it

[@robsyhood]

**a person dies in front of the drive thru window** guy: he's probably faking it

[@itscraxy7535]

lol

[@Dvmor_]

Lmao 😆

[@army4life954]

Like for real

[@bingbong1221]

Yh because you would probably think its fake since it just happend randomly....pluss theres alot of things that happen in drive throughs

[@eternal424]

@@bingbong1221 you cant take a joke huh

[@AuroraJanegrace]

I've learnt bsl for 2 years and learning asl is so different to do but its amazing how you are showing and promoting everyone should be treated As equals

[@rrmcmd]

This video truly made me start to cry. I wish people could have more respect and compassion for others. Everyone should be treated with dignity. I'm sad and angry that you weren't.

[@mcp866]

“Why not just go inside in the first place?” Idk, the same reasons hearing people want to use the drive thru over going inside?

[@SignDuoChannel]

well like yeah.. Lmao

[@Seekerxl]

Same thing I thought. No reason needed. If it was down to me. I would have a bunch of people go thru the drive-thru with their orders on paper as a way to protest.

[@jairo909]

I bet you some people are shocked a deaf person can drive. It's a lack of education and lack of wantimg to inform yourself. I'm really disappointed at the employees, like... What's the problem? Are they not able to read his phone and just take the order? It's an over complication of a something really simple.

[@ColdMarty]

@@jairo909 Well, honestly, I was really surprised to see that a deaf person can drive (I had to look it up). I just think hearing is an important part of driving safely. I can imagine not being able to hear other people beeping their horns could be potentially very dangerous

[@jairo909]

@@Seekerxl this is an awesome idea

[@ellalala6488]

That man who took you seriously needs a raise honestly

[@notimportant1006]

I know right.

[@GamingwTed]

Yes like make him the president of Mc Donalds

[@emmae9015]

It was nice of him to go back and redo the order, which could of gotten him in trouble. Honestly some people just need to take time to think about how others look at them. So what if they were faking, which they weren’t but, is it really going to make it any better by being a jerk. I don’t think it happens very often anyway, someone faking.

[@carlosgonzales610]

Turn subtitles on

[@grvmr3p3r]

raise that man to manager

[@desirees3539]

This was horrible and I'm so sorry that you had to deal with this and still deal with this on a daily basis. I have 6 & 7 year old daughters and I'm teaching them to sign and they are excited to learn.

[@OzkAltBldgCo-bv8tt]

Thank you for sharing this video as it shows the language in context, it's educational in several ways.

[@cheesebrackers]

“he's Probably just faking it” _Even if he was just give him his food d amn_ No I did not copy this damn comment. We all thought the same heckling thing when watching this video, well, I think. So it’s obvious that there is going to be a bunch of comments like mine, it doesn’t mean that I copied it.

[@jayisawreck]

Honestly

[@Jet_Schneider]

U copied a comment right below u

[@myheartwillstopinjoy8142]

@@Jet_Schneider Stop, it's childish. Two people can have the same thought on this planet ffs.

[@cherylcoomes6739]

Ikr

[@cherylcoomes6739]

@@myheartwillstopinjoy8142 ikr its so annoying when people say that

[@davesbeenhere]

I’d kinda like to see that manager lose his job tbh.

[@user-xo2vi5eu7v]

did they got complaint bcoz of this video? Do you know the name of that place?

[@ewelkawsil6266]

He should this was McDonald's i believe. I was working at one point at one of the restaurats in Poland, acting like that would get u fired in a seconds. I get it people are amazingly annoing and like to pull of pranks like that a lot. But to be honest even if they are, as an employee especialy a manager u just need to suck it up. That was really unprofessional and is making me sick just looking at it

[@donnawoodford6641]

Firing/punishment is ineffective in the long run. A better solution is for all employees to learn sign language. That makes more people happy.

[@steve00alt70]

Ok karen. Education is much better than firing

[@devindoiron1131]

@@steve00alt70 how is that a karen? If he was fired, he would just go one and find another job.? Not a too bad of a punishment.

[@kennywilliams669]

Hey, I saw your video because im interested in ASL. But now I realize it would be extremely helpful to learn it. Thank you guys for this, I didn't know this stuff happened. Thank you guys, God bless you two❤

[@PureChivalry]

Damn bro, you got me crying... I'm sorry you have to deal with people like that. I'd be happy to do whatever I could to make it easy to communicate with a customer. Don't let it stop you though bro. People will always suck. Lol

[@twiggysmallzzz8584]

“I’ll get you a better burger” she’s too kind

[@Mr.SpicyIce]

Yeah but at the same time, YOU JUST BOUGHT FOOD RIGHT?!?!? SO WHY ARE YOU ACTING LIKE BUYING A CONSUMER PRODUCT DOESN'T MATTER AND THAT MONEY DOESN'T EITHER! EAT THE FAMN FOOD FOR GODS SAKE! AND PLEASE DON'T WASTE SOMETHING YOU JUST BOUGHT! I just don't really see a point in doing this stuff including the part where she said that this is for the viewers, if it's really for the viewers then you need to go to the full extent and have other people understand that deaf people might have to go through this stuff. Us the viewers need to feel how hard it really is to live this type of way even if it is the small things in life like a hamburger. But yeah just an interesting video in all.

[@twiggysmallzzz8584]

Mr. spicy ice of you watched the video, he ordered two but only got one, he wasn’t going to waste the burger, she was simply saying she’d get him a better one instead of dealing with trying to get the one they forgot to give him. He literally ate the burger. Why are you so hostile?

[@twiggysmallzzz8584]

Mr. spicy ice I’m not trying to argue because you seem angry about something. Hope you have a great night.

[@an_eternalflame]

Mr. spicy ice yeah, definitely, though they’re burdening themselves by spending their precious time to make a video for them. It’s the viewers that shouldn’t make them do this burdensome task. Although we may now understand the circumstances, it’s still hits me in the back of the head in which if I were the viewer who asked that, I’d genuinely feel terrible for putting them through this.

[@Mr.SpicyIce]

@@an_eternalflame never said that or thought that.

[@duolingoowl9663]

Imagine if someone was arguing with him. He could literally close his eyes and not look at them.

[@boo5868]

Duolingo Owl you need to teach sign language lessons, my guy!😂👏

[@lunareclipsem.c.4462]

Teach ASL and BSL language lessons, dude! The world could seriously use some! Myself included!!! 😧

[@lunareclipsem.c.4462]

@@boo5868 E X A C T L Y . We need it, to be honest with you... 😅😂💜

[@carelessdreamer]

Lunar Eclipse M.C. I only know a little bit since my friend taught me some (her cousin was born deaf) and because my mom taught it to me as a baby (so I could communicate early. The mind’s ability to understand speech develops long before speaking ability.) I do want to learn in case I meet someone that can’t understand me.

[@friskyshouseofcards5364]

I haven't been doing my Spanish lessons......

[@LilliOnTheFrey]

I did enjoy it. I worked service as a young person and I've seen the other side of what's going on, and it was really informative to see your perspective. I think that accessibility should be mandatory and enforced with any company/business working with the public. These workers need to be trained and be given tools to work with all customers and make the whole experience efficient and positive for all persons involved, but especially the customer. Thank you both.

[@DOCTORJAN714]

Thanks for these videos. I don't, however, have any expectations that this kind of thing will EVER change.

[@Setthacio]

My heart is hurting and we didn’t even get to see the whole “rejection”. I have a deaf friend who showed me this and I can’t imagine what he's gone through his whole life...

[@taylor2775]

🥺🥺

[@anderstermansen130]

Lol being deaf is like deciding to stop listen to other people.

[@Allgreen69]

Anders Termansen tough stuff .. us able bodied people take this shit for granted

[@minecraftframergamer1232]

Yea.. they threw away his food like hes deaf so ofc he cannot speak or hear. 😒

[@fantom3331]

@@anderstermansen130 that was kinda rude

[@ludwig4029]

employee: "he can't hear you!" manager: **proceeds to speak to him like he can hear him**

[@pikasaurs5444]

M4 you don’t have to call him a moron, maybe he didn’t wanna read his lips

[@Lynn-ip9sh]

M4 Why are you hating on someone who has done no wrong to you? That only makes you look like the moron. Spread love not hate. Being kind will build you to be a much better and happier person.❤️

[@satanlovesu]

Maybe they thought they werent being loud enough?

[@moocoo30001]

its also a pretty normal response i would say. Obviously we should all try to adjust a bit faster to help make living a little more equal for everyone. but hearing is such an ingrained part of communication for so many people that it makes sense in a way. Definitely not on the side of management. but i think its fair for him to try to talk at least the second time

[@rissa_738]

I will admit that i have done that when i was taking 2 deaf peoples order, but even after i spoke i realized and wrote it down. The way the handled the sistuation qas rude

[@stachiosaurus9787]

Just stumbled upon this video, thanks for drawing attention to it. Looking into ASL lessons now. Human connection is so important.