Deaf Man vs. Drive Thru: They Threw Away My Food!

[@SignDuoChannel]

⬇ New Follow Up Video! This same Drive Thru, but one year later! Check it out! ⬇ kzbin.info/www/bejne/jKmnn4aLltd8kLc Hey everyone, I want to thank you all so much for the support. However, please refrain from *any unkind comments* towards the employees. This was not our intention. Our only intention of this video was meant to educate and spread a message of how deaf people might order if they enter your drive through so anyone can be prepared. Thank you all ❤️ p.s. *This video has closed captioning, on a computer it is the "CC" button on the lower right corner. On a phone, select the 3 dot symbol in the top right corner and select captions.*

[@deafspiders]

respectful king

[@wwiihistory7627]

I think people should be more kind, honestly. You guys handled it so well with what they were doing.

[@SignDuoChannel]

WWII History we do too, hate is not going to do anything, education and open minds will :)

[@youneesmmilk]

I've only just come across your channel but I do enjoy the content very much and this video has made me realize how hard it can be to be deaf and i found it really unprofessional how the manager acted twords you in that situation i dont understand why he was so rude it shocked me i found this video eye opening and i hope that the experience is better the next time i wish u both very well and i hope more people see this video

[@tonybates4308]

I could tell it was quite a few minutes by the glare of the sun

[@imagineknight3296]

Man: "Im deaf" McDonalds Employees : *I diagnose you with wrong*

[@Atomic-Bomb]

Deafn’t

[@Atomic-Bomb]

*Hearing restored*

[@zoinkanato691]

@@Atomic-Bomb lmfao

[@wickedkryz]

@@nicolausteslaus except blind people can't legally drive because their blind.

[@cj.174]

@@nicolausteslaus dogs vs drive thru might be better

[@CampfireStories1]

“He’s probably faking it” .... That wasn't right for him to say smh that so disrespectful.

[@Je4emy18]

Yeah. Theres no reason for the manager to say that.

[@Justexisting25]

Je4emy absolutely no reason for anyone to say that but for a manager is inappropriate. People are so ignorant at times . Smh

[@moka_dotz2857]

Especially a full grown adult should take it seriously what a disgrace to humanity

[@MyNameIsZehn]

Should be fired on the spot

[@lukemorrison4791]

That’s unprofessional. Saying that without any proof. That’s why I don’t have respect on any manager in general from any store. Also supervisor. Most of them are assholes.

[@bostonbruinsksc2650]

She honestly looked hurt when they guys said he’s faking it. That’s messed up bro.

[@kathywang3126]

i know right

[@adriana9609]

Yea

[@abhishek_jarali]

Might be because some youtubers have made it common to do pranks in the drive thru

[@caeli6746]

If that was my bf I would seriously have just been like “you know *im* not deaf I can here you” just to see the looks on their damn faces

[@tonywardd]

@@abhishek_jarali Lol when's the last time a KZbinr learned ASL to pretend to be deaf in a drive-thru?..

[@HeavyBeber]

You say it’s embarrassing showing this in public. You are right, it’s embarrassing as hell. For them

[@SignDuoChannel]

I appreciate that

[@sebastiansullivan4770]

Seriously ​@@SignDuoChannel they appear so ignorant and foolish. They need some education. Hopefully they see the video.

[@snaifhassnan6348]

119

[@elizabethcarter1128]

I hope that this video gets sent to corporate so they can make that manager retrain all his staff (including himself)

[@Jukeboksi]

Fast-food workers see and receive a lot of needless hassle, like getting used for content, so I can understand thinking it's a prank.

[@existingcommenter9647]

Even if he was faking it, throwing away someone's order is just wrong

[@xHolls333x]

Galaxy Sky what time ?

[@user-oc2ub1cy8v]

maria djdjxnsnsjjxjs in the video

[@Micahmancer]

@@user-oc2ub1cy8v theyre asking for the timestamp in the video where that happens

[@anushrees4981]

@@xHolls333x 11:52

[@TJ-uv6wg]

Yeah I wonder if she was fired yet

[@nehamehta4580]

She clearly was more upset than him... That's how connected they are...

[@mica8701]

yeah. hes had to deal with ableism his whole life and unfortunately, that kind of desensitizes you to these "smaller" kind of acts of discrimination/microaggressions. for a person who hasnt had that desensitization, its easier to be appalled at how little decency and how unwilling to put any effort in people can show.

[@curlyspaghett]

Those employees should get fired

[@rezaocta7180]

Right, you'll be more upset when someone hurts the people you love, than hurt you :)

[@rosespuffpuff]

@@curlyspaghett I have a question tho he's just deaf right? So why doesnt he talk? I'm sorry if Its obvious or something I'm just stupid

[@nonexistentamaya6626]

@@rosespuffpuff when you're deaf, you can't hear your own voice or the voice from others and we learn speaking through listening. he makes those sounds when he moves his mouth and that shows he actually talks while doing sign-language but he can't hear it and don't know how to say it or how it should sound. hope it's understandable what i said^^

[@SIRMEOWSALOTIsAwesome]

Even IF he was faking being deaf, they should’ve still respected him.

[@whoaskednoone9856]

SIR MEOWS A LOT true

[@dontworry4478]

What are you on about

[@thoughtyouate2591]

so true,but they was so rude to a deaf guy 😑

[@4yxng]

He's deaf but he doesn't know how to speak

[@YUKIsnw_27]

Yeah ikr

[@jkasaunder228]

I used to work at a builders merchants, one day we got a phone call, it was odd - The phone rang, then it rang again, the man spoke and said he was translating, whilst talking to the customer through an online chat and dictating what he said. I gave the man my time. He then apparently drove to our shop, 3 hours from his home (In the UK, that's half the country...) to purchase the goods from us, because I gave him my time, and didn't hang up the phone. He didn't need to do that, there were at least 50 shops selling the same item as us closer to home for him. That was the day I truly learned the struggles of deaf people. They just want to be heard and respected like everyone else. As they should be. Thanks for sharing your videos. It really does help the abled to see how hard basic things can be.

[@tiny19890]

This shouldn't be ignored I think other people should understand what it's like being born deaf and see if that person is from another planet.🤔 I don't like it!😡 They should be treated the same way just like people who can hear.😱💯

[@birds-and-bones]

There are services for this purpose - people who can be your ears and voice, people who can be your eyes. That was probably the voice on the phone, helping as a medium between you and the actual customer

[@janessarobertson2909]

“He’s probably faking it” ... “Sorry man they told me to go downstairs then they threw your order away so I had to put it in again” ... INFURIATING

[@kmbfloral3319]

Seriously corporate would be called immediately!! Jerks.

[@jordannowings3035]

No but really people come in and fake it all the time

[@janessarobertson2909]

Jordann Owings so what. Treat every individual as though they weren’t anyways.

[@OhMisfit]

@@jordannowings3035 why does it matter though? We cant let those assholes ruin it for the people who are actually deaf and deserve to be treated with respect. Like, what's the worst that can happen anyways if they are faking it? You communicate via phone or pen and paper, they get their food just like an actual deaf person would, and they're on their way. They arent going to get free food just for being deaf, so for real, what's the problem?

[@kallieb3050]

Why would someone fake having a disability though? To be funny?

[@VancePantss]

When I worked at Sonic, I remember a deaf couple coming and I took their order on paper, and while their food was being made I looked up how to sign "Have a nice day". When I did it for them after bringing them their food, their smiles were better than any tip I made the entire time I worked there.

[@horsecraver9904]

That's nice 😊

[@taoako3151]

Thats friggin cool XDDDD.

[@repostburner]

I love you for that bro

[@kimheechul6300]

Thank you for being a kind-hearted person :)

[@itsxo6776]

Aww that's so wholesome

[@blinkingwhiteguy2244]

honestly, even if someone does fake being deaf, give them their damn food.

[@moch-moch1323]

riiiightttt i would just give them the food and how would you know if he is deaf or not u are getting the money for the food so why not do yur job and respekt them argh

[@alyssa-wu7dt]

Exactly. They dont need to know if someone is deaf or not to do their freaking job. It's just terrible.

[@Kt-cn2rq]

Right if you have already I'd pay for it.. I would have emailed the corporate office.

[@kidgoku7071]

@@Kt-cn2rq excatly it's not like he's trying to get it for free

[@tuna544]

Use captions btw he’s not faking just saying

[@djcrobo2877]

That one guy that started the shift and they sent him to deal with you guys, he needs a raise or something, the only one who put in the work and actually cared about you guys.

[@cactus6957]

"He's faking it" That was so disrespectful. If they had a disability, whether is be big or small, would the person saying that want others to think he's faking it?

[@velvetmidnight9535]

Gabriela Soltero Honestly with the amount of people who mess with the drive thru employees and they usually hate their job. And the probability of them ever encountering a deaf customer their entire time working there would be 0-1 their entire time there unless they have a regular one there. So it’s no surprise they would assume that he would be faking it since I think it was the guy who came it when he’s just asking him to write it down. And remember they don’t know sign language so all the guy sees is him giving him a sign to write it down. And the girls saying he can’t hear you. I’ve seen a video of a kid pretending to be deaf it got so many dislikes I think he deleted the video couple years ago and he gave them a paper to read and they took the order no questions asked and wrote back the amount. But the second drive thru they went to they were saying he was faking it and he started laughing then he just sped out of the drive thru... They did not have any other people in line either if it was empty so idk why the girl didn’t just write down the order it was there written down.

[@user-yj7tt3wb7e]

VelvetMidnight Fast food employees doesn’t get paid enough to deal with the bullshit some people bring

[@Beanasaurus]

@@velvetmidnight9535 just because someone fakes a disability (whichis illegal), doesn't give anyone a right to assume all disabilities are fake. It's like if a white guy stole from a store; would it be morally correct for the owner of said store to be rude to all white guys because of it? No. Just because there are fake service dogs out there, does it give a right to businesses to refuse service to a disabeld person with a service dog? Federally, no. Because faking a disability, as well as faking a service dog is as illegal as impersonating a law enforcement officer. And if they hate their job, they need to get a new one instead of taking it out on customers, especially disabled customers. There is no excuse for insulting someone apart from the person who is doing it is a disgusting person who should not be working with people in general.

[@resveries_]

VelvetMidnight you act like deaf people are rare or something... tbh if restaurants were more accommodating they’d probably see a lot more people who can’t speak, im sure plenty avoid these places for exactly this reason

[@itsmecc2454]

That's discrimination.

[@ch0cocat]

him: i'm deaf employee: oh okay. so can you go to the yellow line? him: *i can't hear you*

[@cane4727]

well, people don't usually meet deaf people and when I did once I actually spoke even though she couldn't hear me and I kinda felt awkward and idk I didn't know what to do because I've never had to deal with that before.

[@thorr18BEM]

bIELLNY , I think a lot of people guess that they can probably read lips.

[@blumberg1982]

I’m sorry y’all have to deal with nonsense. It’s not right.

[@natalkastovicek741]

Lol

[@PotatoPlaysGames__]

Aye aye captain XD

[@nivswpm9012]

Imagine saying “he’s probably just faking it” And 15 million ppl heard it...karma

[@BetterDays2004]

__stranger_things__ 011 too bad we don’t know what he looks like

[@hamdyasaleh35]

7 millions

[@ysd-xi6pe]

He didn’t hear it though

[@electricc0]

Bad choive of words

[@nivswpm9012]

Communal Pavement well his girlfriend probably told him

[@7ofredspades12]

i had a deaf regular at the mcdonalds i worked at and he just typed out his order in notes app, showed it to me, i put it in. everything was smooth and he was always really nice

[@McMerlin11]

Literally all they had to do was take his order by reading his phone.

[@moosiemoose1337]

No because mAyBe HeS fAkIn iT

[@camtwan1]

They work at a drive thru. They aren’t the brightest

[@EnhancedTrashBin]

@@camtwan1 Then turn it to the brightest screen to the max should litterally be enough to be readable, unless he has a crappy phone that is like the gameboy's screens from the 1999.

[@zureai]

KeBin lol u completely misread his statement but ok

[@redvioletblue6521]

Why not just go inside? They can give you more time and slow it down for you.(Unlike the drive thru which is made for a fast convenience) They had plenty of time to sit outside, I'm sure it would have been easier to order it like eVeRyBoDy eLse. Dramatized for views. GJ

[@angieceleste7837]

You can see the pain she feels for him, she cares so much for him and hates how the world treats him

[@SignDuoChannel]

Angie Celeste yeah she’s such a sweet heart

[@johnrossstoe2276]

@@SignDuoChannel I came across your channel just from this video but I'm already subscribed and I really like how you have some one who cares I have a friend who is deaf and know one cares so she I came her friend she was soo happy but it took a while because I could not understand her but I finally understand her now

[@TreeShark]

Angie Celeste that’s so sad. Dammit the world shouldn’t be like this.. it’s just not right to treat ppl this way. 😢

[@IdontKnow-wx8sq]

@@SignDuoChannel keep ur head up and value her bro

[@lauren-cs5od]

She’s a real gem.

[@mikey_g5021]

And even tho they THREW HIS FOOD AWAY he was still happy and not mad and smiling being happy he looks like the most kind person ever

[@omaricole9838]

do you ever wonder whats it like when deaf people argue i wish he could show us

[@uravity5324]

@@aloo4572 you're*

[@welton8702]

Ffs both of you edited the comment ya grammar spelling mistake person

[@catarinaleal5696]

@@aloo4572 gay its not an insult

[@cakeswana]

@@aloo4572 Bruh that's actually rude to use gay as an insult. Please get some help

[@angelicaloo6935]

I never knew the deaf community goes though discrimination until I took ASL 1 and my teacher brought attention to this, I’m sorry this happens. I wish us humans could have more compassion and put ourselves in someone else situation regardless of what it is.

[@North_Red_Dark_Academia]

Fym "us"? I respect them

[@mihaelkYeah]

​@@North_Red_Dark_Academia He wasn't excluding anyone though

[@mihaelkYeah]

It's funny that for people like most of us watching this video, including you and I, it would be unthinkable to even consider being deaf to be a reason for discrimination. I am so grateful for my hearing, I can't imagine being mean to somebody who doesn't have it. On the bright side, the general reaction also goes to show that a few bad apples won't affect the growth of the metaphorical apple tree that is our common values and respect for one another. I wish a good day to the video creator and the people who came to watch it. 🫂

[@iwkskysd2789]

not only did they disrespect him, they threw all their food, and to top it off they got the order WRONG..

[@ExplosivesLaboratory]

Why must so many people be selfish and inconsiderate?

[@benjaminandrews956]

To be fair, the 'getting your order wrong' is just your average day at a fast food place. Deaf or not.

[@ExplosivesLaboratory]

@@benjaminandrews956 *Facts*

[@kacipowers4390]

Not to mention throwing it away and remaking it only hurts them on the end bc they're only getting paid for one and loosing the ingredients and money for two.

[@nikkimcbain2839]

If he was at wendys and not deaf the order would still be wrong😂

[@Setthacio]

My heart is hurting and we didn’t even get to see the whole “rejection”. I have a deaf friend who showed me this and I can’t imagine what he's gone through his whole life...

[@taylor2775]

🥺🥺

[@anderstermansen130]

Lol being deaf is like deciding to stop listen to other people.

[@Allgreen69]

Anders Termansen tough stuff .. us able bodied people take this shit for granted

[@minecraftframergamer1232]

Yea.. they threw away his food like hes deaf so ofc he cannot speak or hear. 😒

[@fantom3331]

@@anderstermansen130 that was kinda rude

[@vnnsssaaaa]

“Why not just go inside?” Uhmmmm literally the same reason hearing people don’t want to go inside. Duh

[@189miranda]

vnnsssaaaa I Fucking love this 😂

[@Lavantte]

vnnsssaaaa literally

[@faith9196]

exactly😂

[@Kamingo170]

People like you make me wanna put ricin in your food. Be aware of the shit you say

[@lizipearlvlogs]

Honestly. The drive thru is for fast service and it's supposed to be quick and easy. It's not fair that something that's meant to be the most accessible isn't accessible to everyone.

[@LilSnownut]

I used to work at Tim Hortons. I was at the window, and was taught to be as fast as possible regardless of how it affects our customer's experience. A deaf guy pulled up to the window, and I was forced to stop being so fast. I took his order since he had it on his phone. His order was taking "too long" according to my manager and she got all pissed at me because our times were suffering due to this guy that couldnt hear. I felt like shit because of my manager yelling at me, and how she had absolutely no sympathy for the guy. I can imagine the shit deaf people have to deal with on the day to day just based on that experience.

[@HarperBlade]

As a canuck, all those drive thru timers can go down the toilet, for all I care. 22 seconds per order, seems to be the average at most places. On slow days I've had managers get in the car and loop through ordering canned soft drinks, and do that repeatedly, to keep their numbers up, or so they didn't look as bad as the other franchises in the area... They don't care that accessibility to service is not only moral, but usually mandated. I give everyone as much time, as they need.

[@longtoesmcgee42]

“He can’t hear you.” Not even 1 second after: “Oh ok is it ok if you order inside instead?” LMAAOOOO

[@RTF8RH]

WHAT ARE YOU! AN IDIOT SANDWICH CHEF

[@omerelhassan9133]

Oh no he wants a deaf man to hear him very logical

[@OutlyingOkapi]

Honestly I had no idea that deaf people are actually treated like this. Why can't they just have some common decency?

[@uyleng264]

Labbott ikr

Its most likely fake.

[@mmoney416]

MythsQueue It’s definitely real

[@uyleng264]

M Money .. -.- -. -- .-

[@MIRACLECHEEZ]

you’d be surprised how unintelligent mcdonald’s employees are. the longer they’ve been stuck there, the less human decency they typically have.

[@twiggysmallzzz8584]

“I’ll get you a better burger” she’s too kind

[@Mr.SpicyIce]

Yeah but at the same time, YOU JUST BOUGHT FOOD RIGHT?!?!? SO WHY ARE YOU ACTING LIKE BUYING A CONSUMER PRODUCT DOESN'T MATTER AND THAT MONEY DOESN'T EITHER! EAT THE FAMN FOOD FOR GODS SAKE! AND PLEASE DON'T WASTE SOMETHING YOU JUST BOUGHT! I just don't really see a point in doing this stuff including the part where she said that this is for the viewers, if it's really for the viewers then you need to go to the full extent and have other people understand that deaf people might have to go through this stuff. Us the viewers need to feel how hard it really is to live this type of way even if it is the small things in life like a hamburger. But yeah just an interesting video in all.

[@twiggysmallzzz8584]

Mr. spicy ice of you watched the video, he ordered two but only got one, he wasn’t going to waste the burger, she was simply saying she’d get him a better one instead of dealing with trying to get the one they forgot to give him. He literally ate the burger. Why are you so hostile?

[@twiggysmallzzz8584]

Mr. spicy ice I’m not trying to argue because you seem angry about something. Hope you have a great night.

[@an_eternalflame]

Mr. spicy ice yeah, definitely, though they’re burdening themselves by spending their precious time to make a video for them. It’s the viewers that shouldn’t make them do this burdensome task. Although we may now understand the circumstances, it’s still hits me in the back of the head in which if I were the viewer who asked that, I’d genuinely feel terrible for putting them through this.

[@Mr.SpicyIce]

@@an_eternalflame never said that or thought that.

[@cheriesaminto1940]

I love how your wife wants to speak up for you when you were so disrespected. She has so much self control to keep it together for the sake of the video. Bless you both

[@virtuosyc]

She should've played deaf if she doesn't say shit to help the workers out there. They were also disrespecting the workers by making a show out of having a deaf guy trying to order something. If she wasn't there it would be a different story, but since she understands everything and doesn't say a word, if I worked there I would feel clowned as well like "Hey, you can clearly see we're struggling here, please help out? We are on work and have got shit to do and places to be, those burgers don't be gonna flipping by themselves" sth like this, I can see why they're mad...

[@jamesphillips2285]

@@virtuosyc Disabled people like to be able to do things for themselves. The girlfriend was just there to observe.

[@Rando1481]

@@virtuosycLike they could have just let her drive for the order or let her talk but why didn’t they is the question ?

[@B4IL3Y1]

Seeing Ellen’s face immediately after she heard the employees say “he’s faking it” :(

[@Nonyah123]

Literally made me want to cry, why would you ever fake that

[@lalamoose1156]

It’s really sad

[@tarasutherland6063]

that person was so rude

[@gabsl1552]

Same!!! I felt so frustrating :(

[@loveli2065]

I swear me and her went 👁 👄 👁

[@gappang7630]

"Why won't you just go inside to order?" Well, exactly why people invented drive thrus. So they people can just "drive through".

[@buckeyehockey1979]

Exactly. Refusing service on the basis of a disability or asking them to use a different service because it is more convenient for the restaurant is discrimination and can lead to way more trouble for a business than the "inconvenience" of helping them.

[@flamics]

@@buckeyehockey1979 yep, if I was deaf and that happened, that would be an easy lawsuit

[@mikemarek6243]

@@flamics actually no. You have to give the company a chance to fix the issue 1st. You have any idea how many frivolous lawsuits would be jamming the system if the 1st option was lawsuit?

[@flamics]

@@mikemarek6243 actually, I said that because people do that and think that way. I wasn’t implying I’d do it at all. Many people do jump straight to lawsuit, but never commit

[@Sway22]

They should have the monitors where you just select your order in drive through (like the ones inside) instead of talking to a person.

[@AlexPerez-dc4lq]

When he said “he’s probably faking it” that literally pissed me off.

[@misters1r900]

It’s reasonable to suspect that though. He’s probably thinking it’s either a prank otherwise he could just come inside to order. Drive thru pranks are super common, I probably would’ve been suspicious as well.

[@heathernelson3794]

@@misters1r900 But that kind of "prank" isn't malicious or anything. Like, how would that waste their time or whatever? You know? They wasted their own damn time throwing the food away. I'm surprised McDonalds doesn't have some training with this. Do they really think deaf people don't want the convenience of a drive through?

[@queenbee2870]

Same

[@phyzarel1845]

*has never seen a dead person*

[@ashestar]

Same

[@atcraft1070]

Respect to the 4th employee, tried to be as respectful as possible, and was knowing and caring.

[@giawmb427]

Ok but why is no one talking about that guy who delivered the food to them.. He was so nice and I hope he gets a better job in the future.

[@twistedcurse7107]

Yeah same he’s a rly nice person

[@katinadreamer79]

Thats how everyone should act. Showing how badly the others are acting is why these videos are being made. Hopefully more will be more understanding and kind like the 1 that did act so understanding and kindly.

[@aboveaveragedude4203]

When I worked at taco bell I always took people with disabilities very seriously, when the deaf came in and ordered on there piece of paper, I would give a thumbs up to let them know there ready to pay and they'd pay and thank me in sign language. I always smiled when they came to order because there always super positive people. When there food is done I'd always delivered there food to there table directly and they smile back. It's not really anything special honestly but they make my day.

[@angel-se9zl]

he acted like a decent human lol.

[@ReD750]

The girl too she was trying to explain to the other two what was happening and they just blew her off

[@IamLink64]

Them: Shows fluent sign language McIdiots: He is faking trash the food now

[@kaded_cat]

McIdiots 🤣

[@NukeBoyYT]

Lol mcidiots good one

[@jasonhansen9797]

Hahahaha

[@kaspeezook2675]

They’re probably the guys that give you 3 nuggies in your 4 piece GRRRRR

[@LuciYT]

mcidiots is right LMFAO

[@konniekon525]

Deaf person: *exists* Some people: *That doesn’t exist*

[@hiyokosaionji1977]

Enobong Ekong oof

[@eden3940]

Cowboy Bacon oof

[@bagdbs]

@@eden3940 oof

[@carlosgomez7055]

@@bagdbs oof

[@Katty-ju3oe]

@@carlosgomez7055 oof

[@thedapperturkey]

The rage I feel at this is unbelievable. Even if he was faking it, taking an order off the phone isnt hard. Its infuriating. Thank you for sharing and I am sorry you have to deal with people like this.

[@SignDuoChannel]

Thank you for your kind comment

[@shadowhawkrine1947]

From experience, I can tell you that taking an order off of a phone is EXTREMELY tedious and difficult unless you take it and hold it yourself. They were being extremely problematic when the girl could’ve just told them the order

[@spvillano]

Ideally, they should be able to take an order via internet or a TDD line call.

[@spvillano]

@@shadowhawkrine1947 I can tell you from experience, did such calls all the time in IT support, which is a wee bit more complex than ordering fries, a burger and a drink or two. If my half-deaf ass can do it through -45 db of hearing loss and tinnitus, someone allegedly able bodied should be able to as well. Rather than bringing a minder to do things for one, as you'd hobble others with. Tell me, when my hearing flags more, since my wife of over 41 years is dead, who do I bring as a minder to do my ordering for me? Or am I just to starve, like a meek little disabled veteran should? Or lose patience entirely, given at my age, life without the possibility of parole and the death penalty hold very little deterrent value...

[@shadowhawkrine1947]

@ Order inside like an intelligent person. I’m not saying that you can’t order, I’m saying to be SENSIBLE and go inside to order.

[@emmaocualain1924]

Duolingo should make an app for learning sign language, because it is a language after all!

[@kathyd6714]

TheCat WithNoHat right! I always wanted to learn the language but the US sucks by not making these kinds of languages implemented in the school system , make it affordable to learn or accessible for people .

[@dustbunny8019]

Id learn it, but I think highschool's teach sign language?

[@bixman8779]

There are different sign languages

[@supergarrett4596]

Kathy De La Rosa they do it’s just your district

[@theSkin_of_a_Killer_Bella]

OH MY GOD. *Intellect.*

[@grams5025]

When my granddaughter was 16, she worked for Brahms Ice Cream Store in the drive through. A deaf person would come through and write down their order. My granddaughter wanted so desperately to talk to this person so she took it upon herself to learn just enough ASL to communicate with the person who frequented the store. On the day the person returned, my granddaughter spoke in ASL and the person was so excited they cried. Later, my granddaughter received a raise and promotion because the person wrote management and told of the effort she had put in to communicate with them. I was so proud of her!

[@ramirodelagarma6884]

Even i'm proud of her!

[@miovicdina7706]

@@ramirodelagarma6884 Me, too! And I'm in Serbia :)

[@miovicdina7706]

Grandma's genetics? 💪❤️

[@kerviechey]

It made me cry as well.. Good job to your g. daughter..

[@nalurpal]

Awww. So touching.

[@theblanketfortcohort7332]

"He's faking" ah yes, because sign language is SO easy to learn and you just kinda do it to irritate McDonald's employees 🤦🏻‍♂️ I'd just say, fine, I'll go somewhere else and you've just lost a customer.

[@whatintheworld4643]

I don’t hear when they say “he’s faking it”.

[@whywhy3845]

What In the world 6:42

[@dawnpenner847]

Surprised if they thought he could hear, why would they say something so insulting to a customer?

[@blakemiller7906]

I don’t think he can say that

[@MalachK]

Real representation of unintelligent individuals and they represent all McDonald’s employees... wether or not some McDonald’s employees are smart they still represent the whole due to viral videos.

[@balint4925]

I've never consumed any media that was made for educational reasons by deaf people and randomly got this video recommended from four years ago. I couldn't stop watching it, way past my lunch time at work (work from home) and got teared up a little. I feel like I'm gonna be watching a lot more from you, very interested to see how the experience has changed in the past 4 years since this was uploaded.

[@SberryTea]

Why tf would the employees think he's faking his disability? Like out of all the places to fake a disability why would someone go through a drive thru??

[@knifen2478]

Come on. For views brøther!

[@JedrzejP]

They might be having a lot of moron customers doing stupid shit, like faking deafness.

[@sophiajafar1980]

Fr like it’s not like it’s rlly rare to be deaf or maybe blind etc. like people have these disabilities you should take it seriously no matter if u think they r faking or not you have a job and you need to be responsible

[@trickytreee]

I cnnot like this since this is at 669 likes but i agree

[@MrRose41]

I mean bro, it’s a drive through, just go inside

[@NixiePixel]

probably doesn't help that it's now a popular prank to troll drive through employees... and it makes it worse with people with actual challenges to be taken seriously

[@psychobillynumbnuts1]

They probably seen the cameras too. How many employees spot cameras in the car when they're getting pranked

[@yuusachiibochii6398]

Prank or not, their behaviors is actually why people are filming these kinds of videos....to bring awareness on how they treat deaf people. Assuming they're faking it and stuff is so rude.

[@jojo-bo8er]

exactly !! that’s what makes stupid trends like that so irritating :(((

[@finnrogue9435]

Uh, he still kinda trash for doing that, prank or not

[@thetruepinhead156]

I was going to like your comment but you’re at a triple six ima just let it be until someone ruins it

[@ImStabathon]

I honestly feel bad for homeboy,not being able to hear while people are shit talking on you is horrible cause why would someone fake deafness

[@King-vm2yk]

Have you seen the real world a lot of people fake things for money and views just go on TikTok once

[@King-vm2yk]

@Max deafness would not be hard to fake since most people don’t know sign. And actually one kid in my school faked Tourette’s for TikTok views

[@DanielMartinez-cc8sp]

Cuz people are douches

[@astxrism8236]

Even if he was faking it all they had to do was read his order and give it to him.

[@702d02]

@@King-vm2yk yea they literally just said that people fake stuff like that the most. 😐

[@BrianMartin-t5g]

Heyla. I've been blind for a few years. I know precisely what you are going through. The most aggravating thing is pople not BELIEVING m! I mean, how can you ignore the guy who walks into the edge of the door? Bless you, dude. You are a hero. Carry on.

[@nicolas.1110]

Kinda pathetic that they think he’s faking it, also why would he, it would be harder to get the order.

[@cryptiicdaisies5693]

I bet shes not.

[@BigRheno]

Nicolas Bruh, one I went to McDonalds and there was just this random newborn baby lying on the floor. I asked an employee about it and they said it was a dude just being a baby.

[@cryptiicdaisies5693]

@@BigRheno hahahaha

[@shroom1912]

Woman after she gives birth McDonalds: sTiLl FaKiNg It

[@italiancountryball865]

@@shroom1912 she is faking it the baby is a paid actor

[@kaylagoold4053]

Also, “why don’t you just go in?” *same reason anyone else doesn’t want to go in.* So sorry you have go through crap like this. Love your attitude!!

[@jaqui1401]

exactly! Making them come in is something they don't normally tell those of us who are hearing!

[@luciejane8786]

Literally what I was thinking, same reason nobody else wants to go in, he should get the same service, if not better.

[@heydude4386]

I couldn't have even kept my cool if I was her. I would've been so aggressive

[@MrKawaiiKing]

👑Yes, that's why it's called a drive through for people who don't have to come in and order and who's in a rush but none of that really matters since McDonald's takes long 2 serve the food anyways👑

[@SenkaBandit]

I mean it would be easier to go in

[@raihaneee_]

" He's faking it " EVEN IF HE WAS WHAT'S THE POINT YOU'RE HERE TO TAKE THE ORDERS OF PEOPLE WHATEVER THE CIRCUMSTANCES MAY BE OMG 😑😑😑

[@CeeJ-o.o]

Exactly my point, plus he's still paying for the food like wtf, people piss me off smh

[@courtneylee643]

As someone who once worked in food service, this was appalling to watch. I'd have those employees written up so fast. 😑

[@SignDuoChannel]

yeah we agree! I was ready to pay lol

[@kristine7893]

Courtney Lee written up?? I’m a manager at a shop and I’d FIRE an employee if I saw or heard disrespect.

[@courtneylee643]

@@kristine7893 I wasn't in the position to fire, lol.

[@Imded02]

This video is really old and I’m late but I remember working in retail and I was walking around asking if people needed help. I came up to this lady who motioned that she was deaf. I don’t know sign language but wanted her to know that help was there if she needed. I printed off a blank piece of receipt paper asking if she needed help finding anything. We did our best air writing letters and she asked my opinion, holding up shirts and I gave a thumbs up or down if I liked it. My manager thought it was a wholesome interaction and I got a special discount for it, but to me I was just helping the way I would for anyone else. 4 years later, I hope he’s not dealing with too much of this.

[@GladiumRL]

*guy gets shot and is bleeding everywhere* McDonald’s employee: he fakin’ it

[@fortnitegamer8417]

Or he took all theketchup

[@vega2048]

I mean they do have ketchup

[@ajelandro59]

Lol

[@user-nj8wy1ed1b]

They've probably seen every prank by now

[@GladiumRL]

FoRtNiTe GaMeR yeah that’s true

[@nonexistent4270]

Guy: *clearly deaf* Employees: *speak expecting he can hear them*

[@finch8703]

It's really hard to get used to. You would to if you met a deaf person and don't interact with them regularly

[@victoriagonzaga6715]

Ive had people come to my drive through and I would never treat them like that. I always try my best to understand. Why are people like this

[@t.alexturner7155]

It's just natural response to use our voice to reply, same as a deaf person continuing to use sign language while speaking to a clerk. Nothing wrong with either, it takes extra effort to stop oneself, further hindering a more difficult interaction for both. Also, maybe they can read lips, hear/feel some of the base waves. I had a friend through highschool that was deaf and it was definitely easier to communicate if we spoke than if we didn't.

[@Aryola_GG]

The guy paid, the guy is deaf. Why does it matter if he's deaf? He paid/going to pay for his food then give him his food lol. It's none of your goddamn business anymore on what he's doing.

[@_undamoneytrees]

I appreciate that guy being honest about what happened. He was really nice. Honestly the highlight of the video.

[@dailycupofizzy]

Lol they act like actual deaf people don’t exist.

[@SlushyDoll]

Hazard Hawk This person isn’t hating

[@fabss808]

Them: Deaf People thats Just a Myth

[@crystal_flower]

@Hazard Hawk bruh....

[@MGLDB]

@Hazard Hawk jajajajaj..... "You serious?"

[@nashelybaez822]

Kooh he his

[@claudiaherrera6505]

As a person who doesn’t have a hearing disability this video makes me want to learn ASL bc it honestly breaks my heart that they treated you like that

[@Renee821ily]

Claudia Herrera me and my bf learned the alphabet and a few other words and it has helped him at work

[@xxrhcpnirvanapjxx]

He wrote down his order on his phone. I don’t understand what was so hard about just putting that order in. They didn’t even need to know SL. They were just being assholes.

[@neriv9131]

I want to learn it cause it looks like naruto gang signs

[@dewwyx]

Claudia Herrera i take ASL at the moment and it’s not fun just because of the teacher. I believe it would be better if we didn’t have a bitchy teacher tbh.

[@calebpimlott2072]

I'm taking asl and it's pretty fun and useful especially in class

[@sarx13.]

A pregnant lady: MacDonald employees: She’s probably faking it.

[@ItsRicko.]

_she's probably fat thats why she's going to macdonalds_

[@null708]

Let's just YEEEEET her order away cuz of her pregnancy

[@wlwmlmwlwml]

The jokes getting more stale than my bread

[@sarx13.]

@@wlwmlmwlwml you’re literally replying to a comment that was made a year ago-

[@quiniephoria]

@@sarx13.4 actually !

[@CryzemVR]

Just wanted to say that even though this was 4 years ago, I’m glad there’s people like you trying to inform people on the struggles of being deaf, I really hope people like these workers end up learning a thing or two in ASL

[@sachisei]

She said "when we have kids" *true love right there* folks

[@jaydenhalcovitch7116]

That really warmed my heart when she said that and it looked like he didnt even hesitate whatsoever he just said yeah I just want to be able to go through, I think they're going to stay a happy couple and truly will have kids someday and get married

[@Amozs5612.]

@@jaydenhalcovitch7116 they better I'm a sucker for fast love

[@DmmyIA]

@@Assassino275 dude what if you had kids they wouldn't have a 100% chance of being stupid just because you are

[@margaretburr7975]

That is a wrong attitude, his deafness might have just happened, or got a sicknesses that made him deaf!!!

[@paigeyplayzz]

​@@Assassino275deaf people are polluting the earth? did you really just imply that disabled people shouldn't procreate?

[@thetwistedsamurai]

The first employee and the guy who came to your window were really kind. "He can't hear you, he's deaf!" That was really nice of her to take his disability SO seriously. The manager was so rude.

[@Songs-lr4wt]

Maybe managers are tired of pranks, esp car has so many cameras and do not have a disability tag..

[@thetwistedsamurai]

@@Songs-lr4wt I mean I guess, but it’s better to serve a fake deaf person instead of ignoring the real ones, yknow?

[@Songs-lr4wt]

Couldn't agree more

[@anabellegamboa2855]

she was laughing under her breath. that was a joke for her

[@thetwistedsamurai]

@@anabellegamboa2855 Some people laugh when they’re super nervous/don’t know what to do. I do a lot. It’s a REALLY bad habit.

[@josnaj7958]

That was rude. First they judge him: "He's faking it," then they throw his order away? Wtf..

[@neonskie7008]

And they only gave him 1 burger and charged for 2-

[@supremeluxray318]

If I was there and they did that to my dad I will sue mcdonald's

[@Doejack2683]

That's America for you

[@extramayo5437]

It's probably because there's a huge ass camera on the dashboard pointed to them.

[@supremeluxray318]

@@extramayo5437 yeah

[@ogdaniel8360]

I work at McDonald’s and this deaf lady comes every week. She either places a mobile order or she has someone in the car speak for her. Never had any issues

[@randomassjellyfish]

But that's the thing. Not every deaf person should be expected to make a mobile order before they go to a restaurant. If able-bodied people can do it, why are people with disabilities being judged for doing the same thing? Just because it's inconvenient? People shouldn't be judged based on whether or not they bring "inconvenience" to us. My bad if this wasn't your intention, I just wanted to expand on your point because I think people might take it the wrong way.

[@Vaaleste]

Employee 1: "He can't hear you!" Employee 2: "siR cAN YoU cOMe INsIdE aND oRDeR?"

[@samsamso9592]

I was legit thinking that

[@vanesajuric7381]

Ikrrr

[@Vic_Lit344]

Dumb man detected lol

[@moonlightanimations6862]

People are stupid

[@moonlightanimations6862]

Own experience as a deaf person

[@PlanetAwesomenessProductions]

“He’s faking it” How completely disrespectful. No customer should be treated like that no matter who they are or what disability they have.

[@halftrackmind5838]

Me I have a learning disability and now I was hit by a big truck and dragged 38 ft under the truck and got a whole fresh list of disabilities. I use to be someone had a home A wife a few toys . And list it all but my wife is now my sister in law. Times I just...

[@mamta5137]

@@halftrackmind5838 i feel so bad , its great you're ok

[@ella-ii7ve]

half track mind I’m so sorry 🥺

[@eviness12]

P.A. Productions I don’t understand why would anyone do that 🤷🏼‍♀️ there’s no fun in it, it’s not like faking to be a foreign person

[@timefliesaway999]

P.A. Productions even if he’d be faking it (which I’m not saying), but they should just serve the goddamn food

[@MISSPHOTOGENICBABY]

Are they serious!?! How hard is it to read what’s on his phone !?! Education needs to be more important 😩

[@youmnaalaa7259]

Yes I think about that's they only can read what older he want and do it I don't know why they do this

[@charlieaina5432]

Koops Henri or people caught in a system with poor education or a single parent or no parents at all to pay for school🤷🏽‍♂️

[@angelajolie1626]

Koops Henri that’s not very polite and true :(

[@arlenebragais7336]

the problem is the staff doesn't check your iq they only care about mcdonalds stuff

[@anthonynorris8137]

1000th like

[@MegumiMoo]

I remember working at a chain clothing store when a person walked in. I asked if i could help her, and she tapped her ear and shook her head.... I immediately switched to sign (took 2 yrs in college... forgot a lot in the years between). But I tried to help her and she got what she needed. Afterward, my boss asked about my signing and asked why I didn't identify myself as bilingual... i answered, "Because the languages listed didn't include ASL, and there wasn't an option to input it manually." This seems to be a widespread issue in retail and food service

[@evangelica2297]

Is someone says they're deaf, they're deaf. Even is he was "faking it", which he obviously wasn't, they should be able to acomadate everyone.

[@OfficialSeth]

Yeah, you have to give people the benefit of the doubt. Maybe someone is faking it as a youtube prank, maybe they deal with stupid teens screwing around late at night, but you have to go in thinking that if someone tells you that they're deaf then they're telling the truth.

[@evangelica2297]

@@OfficialSeth yes exactly.

[@kpopnoonanikki9211]

From my own personal experience of living with mobility issues, a lot of times it's less about their ability to accommodate and more about their willingness.

[@evangelica2297]

@@kpopnoonanikki9211 yes I understand, it just upsets me so much that they didn't believe him. And I am sorry if you have ever been treated like that, it's just so horrible.

[@Ayyaii24]

When I worked at the casino near me and I was handling hundreds of people in the span of an hour, I had a gentleman fake ASL to me. Me, not knowing hardly any, went to call for my coworker which is when he dropped the act. He was kind but my God did I panic a bit, especially since his body language came off as irritated at the time. That experience, however brief and trivial, made me want to learn ASL so that I can communicate with whoever might need it. I love seeing people's faces when they're happy to be served in a way that feels unique and personal ❤️ Regardless, establishments should have people on hand who know different methods of communication and should make use of these people when necessary. If there isn't someone who can help accommodate, then they should strive to do the best that they can. Proper training is important, understanding and awareness is important.

[@sta5348]

I hope those people feel absolutely ashamed for assuming he's faking it.

[@cassandramans6736]

Hope thay see this video and think "shiiit"

[@TrillMatic187]

Yo respect to that one young guy who just clocked in and was just tryna do his job and did it better than his own manager.

[@orange993]

Yeah, that guy deserves a high pay job, that's safe, if McDonald's isn't.

[@TrillMatic187]

@@orange993 I'm just saying give him a raise lol..

[@holymolly4087]

@@orange993 it was a woman r

[@samayalvarez8956]

That guy was a real ***. Thankfully not everyone is like that. Thank you for the video. I don't have your special abilities and when I'm treated poorly, I often leave the place, so thank you for putting up with poor treatment for us.

[@1SuperLamp1]

Gotta say, huge props to the employee who actually cared. He took you seriously, and made sure that you got your food after his coworkers made substantial efforts to make sure you wouldn't get what you ordered. He showed basic human decency that the rest of them wouldn't.

[@random_dragon]

I love seeing people like that, who are just genuinely nice

[@SignDuoChannel]

Yes, I truly appreciated his service and I might or might not have tipped him off camera 😊

[@rehanahaki]

It's sad we have to give praise to those that treat others as human, I think ASL should be a special in middle school/elementary (like music/art/gym) and a required class throughout high school like the other standard classes (History, Math, etc)

[@mrautomatic9087]

Are you kidding? Huge props for doing their job? No wonder why we have millions of lazy shits who want to work from home or do not want to come out. Give them a stimulus check, a mask and a vaccine shot and tell them to sit in the corner and stop taping this shit. DEAL OR NO DEAL

[@random_dragon]

@@mrautomatic9087 it's more like, huge props to the one guy who was a good person and cared, rather than being a horrible person, who gets pissed at everything, like you

[@alienillusi0n]

”He’s faking it” why are they acting like deaf people don’t exist?

[@kikiprin3303]

Lol ik there are people who are called Dun dun dun dun!!! KAREN'S

[@kikiprin3303]

@@SpicyChicken-ks5ol yeah DEAF PEOPLE EXIST KAREN

[@des2602]

Sean Plays I would love to understand you, but I can’t when u put un-needed words in you’re comment

[@simeonmoeai7653]

Idk. I guess some ppl might do it for a YT video but I'd never assume it.

[@waffleserzeant3327]

It's just america thing

[@MaddieSmith]

And what’s so difficult about them reading the screen and typing in the order and then writing down how much you owe?? Ridiculous. I used to have a deaf customer come into our pet store with a Boogie Board and I would write messages back to him to recommend new foods for his pet. It’s really not any more difficult than just talking and it’s common decency. I’m sorry they treated you like this.

[@rotemspivak8291]

I honestly would rather do that i hate talking to people 😂

[@myaarriaga6599]

My friend experienced this one time while working and she got in trouble for taking their phone and putting in the order her manager told her its policy not to take orders that are not verbal through drive thru for some reasons for protection of the employees idk

[@BbGun-lw5vi]

Mya Arriaga That’s strange. I wonder why. Does anyone else know anything about this?

[@MaddieSmith]

Mya Arriaga it’s weird because right on the speaker where you order at McDonalds it says “if you are hearing or vision impaired please pull forward to the window” yet they don’t really help at the window 🧐

[@Sayirright]

Same !!!

[@suebl4037]

I agree with deaf man, it does no good to get upset. It usually makes things worse; and being upset leads to disease, and other health issues. I admire you for staying calm.

[@marianna3253]

Who would fake being deaf, that just doesn't make any sense. This kind of people (non-accomodating, rude, unprofessional....) shouldn't work with people

[@minkimouse]

Yeah typically people only fake things that get them benefits - like people faking that their dog is a service dog so they can bring them with them. People don't typically fake things that actually makes their life harder with no benefit!

[@thatwriterguy9912]

I'm mute because of trauma and dysphoria and just overwhelmingly bad mental health and the sign for mute isn't known at all to the majority of the public and loads of people have a go at me for not talking so once or twice when I don't want to deal with bs i sign deaf instead of mute because its more commonly known and people get off my back. I feel really bad but people just don't understand mutism and often i just want people to get out of my face. I don't like doing it because i feel like I'm being disrespectful but at the same time it's the only way people take my mutism seriously. Does that make me a bad person or is it justified?

[@chonjacki]

Unfortunately, that's the main type of person they hire at grocery stores and fast food places anymore. When I was a teenager and a younger guy, typically very nice teenagers and older people worked in those places. Now it's just a bunch of rude a**holes who don't care about the customer's experience at all. Nine times out of ten, when I thank them for handing me my food, they just ignore me. The manager in this particular video should be fired for his very bad take on the situation.

[@NotVeryRandomDude]

Mari Anna Vloggers

[@KronksLever]

Tik tok ppl and youtubers.

[@smallheadmen612]

Dude has no arms Employee: nah he's faking it

[@castkeyboard]

Guy: has no oven Enployee: "nah he's baking it"

[@JexterFN]

Guy:I have a dog. McDonald’s manager: Nah he’s probably faking it

[@exefs]

Random guy: has no hand Drive thru employee: nah, hes just fakin' it..

[@smallheadmen612]

@@Lean9mm it's a joke breh

[@smallheadmen612]

@@Lean9mm bro once again I must tell u IT WAS A JOKE

[@GuyMichaely]

"Sir what's the problem?" "He's deaf he can't hear you" "Ah right got it got it... Can I have you come inside to order?"

[@shawnknive]

McDonald’s drive through restaurant has a system of taking orders and a window where they just give you food and take your payment If they decided to take your orders they will basically have you wait there, make the shakes, give it to you holding back the people behind you, the people behind you ordered with the person talking so they probably already have their order ready. This deaf couple standing there is holding up the line if they decide to walk to the ringer and load up the orders and make you the shake then bring it to you in the same window that would be basically just waiting over the counter kind of wait. I don’t think they were tryna be hard on them

[@DeadBunny7878]

@@shawnknive They specifically said at the start that no one is behind them, and the manager kept saying that he was faking being deaf

[@shawnknive]

@@DeadBunny7878 you never know someone might just pull up and take orders just like that

[@meggiemills3602]

@@shawnknive They made him wait triple the time, AND they threw out his order! What do you mean?

[@Doran_Runeblite]

Complete absence of common sense. Course, working in fast food you become mechanical in your efforts, given the amount of repetition of "can I take your order?" and such.

[@uberstevo]

This broke my heart to watch. No one should ever have to go through this. I’m sending you both a huge virtual hug and so much love. Please know that there are so many people who support and stand with you. 🙏🏻🧡

[@ilikeneopolitan]

“He's probably FaKiNg It” *me resisting the urge to punch the screen*

[@tashawnlove5928]

Oh im ready to fight after that one sentence

[@evaespinoza576]

THE POWER OF THREE DEADASSS I would’ve hopped over and swung and WRITE ON A PAPER “I COULD READ LIPS BITCH !!

[@inesdreedy]

Eva Espinoza i thought of that but her entitled ass would continue to talk to him as if he can communicate

[@deadlymoonlight]

I'd make them go deaf wtf

[@CharlieCat18]

I’d get out of the car and go into the establishment, I have deaf friends and when I see them dealing with similar shit like this, it makes me blood boil 🤬

[@paiz775]

Someone: dies infront of the employees McDonald’s employee: *hEs pRoBaBlY fAkIn iT*

[@amberimmel1887]

So true😖

[@ventilasinggero]

I mean if the customer was faking it they should just go with it they could never know if the person is faking it That would just disrespect the customer if they really are deaf and not faking it

[@mrbeastgaming6714]

Yeah right

[@jokeless0-q1k]

@@ventilasinggero True

[@litzahallow3269]

Paisley Dysart LMFAOAOA frr😂

[@shanryu]

Hearing that employee said "he's faking it" and then finding out they threw away your order made me feel sick to my stomach... When I worked as a receptionist, the delivery man was deaf and it only made me WANT to learn ASL so I could properly thank him.

[@sherlyn992]

What time

[@kaitlynbaker6471]

Exactly!! Plus those signs are so simple! Please and thank you are such easy every day signs and more people ought to know in cases like this.

[@Bea_InChrist729]

In my 12 years of retail, ive had deaf folks come into my job quite a couple times and NEVER have i EVER seen them go through what you did at my job. What a horrible experience, I'm annoyed that they treated you that way. I met a gal who used hearing aids, so she can sign but she mostly speaks to us. I asked her whats the best way to communicate with deaf folks. And im here thinking, "ok gotta take up ASL classes now." She said, honestly, just writing it down is good enough. Which is something i had been doing anyway. Made much more sense to write it down than turn them away. God bless you and your family. He definitely blessed you with patience to be dealing with hardened people. ❤

[@SignDuoChannel]

Thank you for sharing your experience working retail and having deaf people come in. Yes, I agree with that gal, writing it down is really enough. Yes, I try to live by Phil. 4:13. Thank you, God bless you as well ❤️

[@karunak983]

It's so sad that they ignored him. A disability is no joke.

[@KKmoody]

hmmmf, felt like my blood started boiling.. go so mad ugh

[@timrichardson8537]

I love this because she doesn't care if she is still learning ASL.

[@blackpinkslawyer4595]

Yes she’s doing her best to become fluent ❤️

[@guitarplayer1495]

@@blackpinkslawyer4595 is she deaf aswell? sorry i just stumbled upon this channel

[@animepmsme9251]

@@guitarplayer1495 No didn't you see her telling him that they said hes faking it

[@guitarplayer1495]

@@animepmsme9251 no i didnt, i skipped a bit, thanks for the heads up!

[@ponchopi]

You know he’s not fakin tho like he’s actually deaf

[@Kulxc]

“He’s faking it”. Probably the most ignorant thing I’ve ever heard in my life but shout out to that one dude who was actually helping

[@giasofine]

Yea

[@maatak2155]

Its probably not the most ignorant thing you have heard in this world. Or life Idk.

[@LDFXMusic]

@@maatak2155 tf you even talking about? that's literally ignorant but you're probably more ignorant.

[@donuteater6992]

@@LDFXMusic lol

[@vufios1099]

@@LDFXMusic he didnt say it aint ignorant he just said it aint the MOST ignorant, stupid

[@ethanmayne4892]

Crazy how you have to deal with this stuff bro. I’m sorry that people are so ignorant to those around them. This was also humbling for me realizing how I can take something like a drive thru for granted. Blessed to live in this life fr. Wish you guys nothing but the best!! You seem to be very genuine and positive people!!!

[@saraclark7451]

I don’t understand why the cashier couldn’t just read the order on his iPhone screen and just treat it like every order she got that day. Are the employees not allowed to read? It’s so weird and disrespectful to this young man who did nothing wrong. I hope that at the very least someone from corporate apologized to him and retrained the staff at that location. I work retail and I’ve had a few deaf customers in my store, but every time they would tap on their ear I knew that meant they were hearing impaired, and I just ring them up and did what I always do, it didn’t affect any part of the transaction, as customers with any disabilities don’t affect any part of my job. I’m glad that my work wouldn’t treat someone with hearing difficulties like this.

[@felipesv8866]

The part about the cashier, I think it's because you are supposed to order at the intercom and just pass by the window to get your things and pay. Also because is an unusual situation, so probably she thought would be better to ask her manager.

[@JO-bo4yx]

@@felipesv8866 but still very unnecessary

[@felipesv8866]

@@JO-bo4yx I don't blame her. She was doing her job. When you work for someone and specially if your "superior" is close to you and he is an asshole like this guy on the video , you just don't want to mess things up.

[@JO-bo4yx]

@@felipesv8866 eh she called the "superior" in the first place which was unnecessary,and yea of course she would have to do it differently, he is death, he gave her his order, she acted like she couldn't read

[@JO-bo4yx]

@@felipesv8866 and he COULDN'T order at the intercom🤦🏾‍♀️why ask the manager? She acted like this was so confusing and hard to take the order she needs to learn how to handle this better, and so does the manager

[@thenameskayla6139]

Y'all know those paper menus that people can bring home? When I worked as a waitress, I would laminate them and bring an expo marker, just in case a deaf customer would come in. I would give the person the menu and marker and have them circle what they want. It was much easier than writing, and had a lot less waste.

[@dancingdevil9965]

That’s such a great idea!!!

[@roselindream278]

Wow I appreciate that thanks for looking out for us

[@tigersamaflyingcat]

You’re great.Thanks

[@alixar_null]

You are so smart

[@aprilfoozeler]

Omg that’s the same thing my parents did when they owned the Chinese restaurant! O.O

[@jordygarcia3119]

Even if someone would fake being deaf, no reason to refuse a customer and throw out food that they paid for

[@blabby102]

As soon as drive-through employees see a car roll up with gopro cameras attached all over the place, they basically expect it to be a prank.

[@builderbbob]

@@blabby102 true, but they are still a paying customer who wants food and is willing to pay for it so… even if it was just a prank serve them normally.

[@amemxx]

@@blabby102 actually if you see his reaction, he is so used to it. Which means even without the gopros and cameras, this has happened to him on multiple occasions so thats really sad...

[@briarfray4471]

And people totally forget that some people also are mute, we don't need to know people's reasoning for doing things differently. And reading an order on a phone isn't too much to ask?

[@jordygarcia3119]

@@blabby102 I totally get that, but even with worse pranks than this it always seems that they get served regardless

[@DancingHomeCook]

Thank you for having the courage to share your experiences. I am honestly dumbfounded how this unfolded. I have worked in hospitality most of my life, I do not know ASL and I have served deaf customers before. I can only assume my service was not perfect, but gosh I would never treat anyone like that, ever! PS I have always considered learning ASL, you both have inspired me to start!

[@andersvassli2349]

Guy: has no arms and can’t grab his food Manager: he’s probably fakin it

[@danktank8655]

Yes because people with no arms can drive

[@greyscrub1427]

@@danktank8655 the person never specified or mentioned the fact the person could drive at all.

[@papaspice788]

@@danktank8655 And no one said he had to go through the drive thru, or that he drove there.

[@mm2gameplay928]

Right

[@lciwow6136]

I couldn't talk until I was 6

[@doorknobnate5288]

I can’t believe that guy said “he’s fakin it” that is just plain out disrespectful that pisses me off. All though I can’t read sign language I can understand he is annoyed at this encounter with to my guess is the manager. At least the guy at the end was polite and tried the best he could.

[@jocelyngonzalez901]

Door Knob Nate did you put the captions on? it’s better that way

[@doorknobnate5288]

A Sith Apprentice same

[@ellashambo]

Luna Eclipse even if there is a possibility that they are faking it there is no way to tell so they should be treated with respect and like a human being regardless

[@bearbugbubble78]

Put the captions on

[@Maymay-c]

I can understand because like. There is a lot of people now that. do fake stuff like that for like youtube and just to get View

[@annabethyeung8512]

To be fair, I wouldn’t be surprised if people did actually come and fake this as a prank or dare or something, but nevertheless, it’s better to treat this situation seriously all the time rather than carelessly all the time.

[@liss2110]

Annabeth Yeung exactly, I saw a video once , about a men who did a prank about being blind and then ask people for change

[@bunnysenpaimon6742]

@@liss2110 Right, but it's better to take the moral route anyways :/ pranks are annoying but they aren't that common. it's better to show respect in any situation. it INFURIATED me that they accused him of faking.

[@scyllari3544]

the thing is, even if hypothetically it was a prank and he wasn’t deaf, what’s wrong with taking the order? it’s typed right there on the phone, there’s nothing stopping them from making the food. having them park and wait only holds the line up more.

[@saga2828]

Thats why I hate pranks, they are actually harmful sometimes.

[@pyro4304]

Wow love your pfp

[@demonicangel1187]

Ever since I was young, I wanted to open my own restaurant with every employee knowing sign language. I'm not deaf but I have some deaf family members and friends. I might not ever be able to open my own restaurant but if I ever do, I'm already learning sign language. I appreciate what you do and how you go through such degrading experiences just to inform others about things that happen to people in the deaf community.

[@mcp866]

“Why not just go inside in the first place?” Idk, the same reasons hearing people want to use the drive thru over going inside?

[@SignDuoChannel]

well like yeah.. Lmao

[@Seekerxl]

Same thing I thought. No reason needed. If it was down to me. I would have a bunch of people go thru the drive-thru with their orders on paper as a way to protest.

[@TophMajora]

I bet you some people are shocked a deaf person can drive. It's a lack of education and lack of wantimg to inform yourself. I'm really disappointed at the employees, like... What's the problem? Are they not able to read his phone and just take the order? It's an over complication of a something really simple.

[@ColdMarty]

@@TophMajora Well, honestly, I was really surprised to see that a deaf person can drive (I had to look it up). I just think hearing is an important part of driving safely. I can imagine not being able to hear other people beeping their horns could be potentially very dangerous

[@TophMajora]

@@Seekerxl this is an awesome idea

[@bryanflores9888]

The fact that people think he’s “faking” it just shows how ignorant people are in this world. So disappointing. 😔

[@CestosChannelByElite]

Bryan Flores 😔😞

[@esprockstsjh]

There's a lot of people in world who like to joke around. But should always take serious until proven I work at Walmart I had deaf and blind come and helped them was kind of cool

[@sambradley9091]

@@esprockstsjh Most people who fake it tend to not be educated on sign and how to communicate as a deaf person. If they are educated, they know it's insensitive to fake because that makes real deaf people be taken less seriously.

[@metro2savagetv756]

They have cameras all over the car I would say the same thing tbh

[@sambradley9091]

@@metro2savagetv756 That's dumb as hell. They're recording this to show exactly _why_ saying he's faking it is hurtful. That's the entire point of this video. If you'd say the same, you need to get educated on the deaf community.

[@cheesebrackers]

“he's Probably just faking it” _Even if he was just give him his food d amn_ No I did not copy this damn comment. We all thought the same heckling thing when watching this video, well, I think. So it’s obvious that there is going to be a bunch of comments like mine, it doesn’t mean that I copied it.

[@jayisawreck]

Honestly

[@Jet_Schneider]

U copied a comment right below u

[@myheartwillstopinjoy8142]

@@Jet_Schneider Stop, it's childish. Two people can have the same thought on this planet ffs.

[@cherylcoomes6739]

Ikr

[@cherylcoomes6739]

@@myheartwillstopinjoy8142 ikr its so annoying when people say that

[@sharongonzales551]

I was in literal tears. I am sorry that this is something you have had to become used to. Thank you for spreading awareness through your videos. New subscriber here ❤

[@Bryan_Hagan]

This is like when someone types in the chat that they can't here the audio in an online class, and then the teacher verbally gives them instructions of how to fix it.

[@sawyerhuff7316]

yea exacly

[@naiyahn123]

Ikr it’s so annoying Then there like ‘leave the meeting the rejoin’ BRUH I CANT FREAKING HEAR U WHAT PART OF THAT DO U NOT UNDERSTAND

[@lolathebunny6735]

Ikr lol

[@randompersondfgb]

How do you know the teacher said that then?

[@naiyahn123]

@@randompersondfgb u didn’t read the comment properly read it over again

[@m.l6708]

Lets just says thanks to the guy who did his best to communicate with him.

[@ludwig4029]

employee: "he can't hear you!" manager: **proceeds to speak to him like he can hear him**

[@pikasaurs5444]

M4 you don’t have to call him a moron, maybe he didn’t wanna read his lips

[@Lynn-ip9sh]

M4 Why are you hating on someone who has done no wrong to you? That only makes you look like the moron. Spread love not hate. Being kind will build you to be a much better and happier person.❤️

[@satanlovesu]

Maybe they thought they werent being loud enough?

[@moocoo30001]

its also a pretty normal response i would say. Obviously we should all try to adjust a bit faster to help make living a little more equal for everyone. but hearing is such an ingrained part of communication for so many people that it makes sense in a way. Definitely not on the side of management. but i think its fair for him to try to talk at least the second time

[@rissa_738]

I will admit that i have done that when i was taking 2 deaf peoples order, but even after i spoke i realized and wrote it down. The way the handled the sistuation qas rude