Dell xps plugged in not charging fix

[@victorbota4820]

Thank you. This video helped me confirm that the charger and not the battery is the problem with my XPS 13 9350. Very helpful, clear and informative video. Great job!

[@sean-kv2gb]

Thank you so much for explaining how these Dell cables can fail! I was shocked. That was exactly my problem.

[@mguilbault3554]

hey man... you are the only one who mentioned that the power cord had a signal in it, so instead of paying hundreds on a repair guy i got a cord for 50 buck... you sir are saint

[@ami-jc5hs]

Listen, you are one of the most amazing people I've met on KZbin...you explain how to do it at the laboratory level, this is a lesson given as part of a paid course...well done for your generosity and patient explanations (this is not obvious at all) and may the blessing come upon you and all your surroundings because you helped me Thank you very much and bless you

[@ronmelhorne7161]

Hey, bro I'm so happy that I looked at this video. I have a Dell inspiron 15 3000 intel 5 and the ac adapter was not being recognise so I thought that I need a battery and I bought one. Then the battery still wasn't being charged. I looked into the adapter port for the pin and saw that it was twisted so I straightened it and not the laptop battery is being charged. Just want to say, keep doing what you doing!

[@Rem_006]

Sir everything you covered is exactly what happened to me, the respect I have for u is astronomical

[@FlightOfThePiano]

likewise

[@jariaura7201]

I've been using a Dell Inspiron 13 7359, 2-in-1 for 5 years and you wouldn't believe how fragile is that identification wire in the charger cable. Even though the adapter works just fine and the cable looks solid from the outside that damn thing gets damaged somehow and your computer won't charge without it. Although I am a very attentive user and my charger was never worn out like the one you show in this video, I had to buy a new Dell charger every 1,5 years. After buying the last one, I found a large flat tin box and put the charger in it when not used in order to prevent the cable from getting twisted. Today, after two years, my last charger gave the first recognition failure despite all the care. It was possible to get the thing to work only by changing the cable position a few times before replugging but it was a very bad sign that the connection failure now wil start getting worse and worse in the upcoming weeks until purchasing another dell charger will be inevitable. I got so frustrated with this chronic problem that only for this reason I will never buy a Dell computer again.

[@justme1958A2]

Thank you, I've checked out several other pages about this issue, No help,,, Yours makes sense and worked. thank you again.

[@SmallHappyOtter]

Yes,,, many tutorials good,, none bad. 😱😱😱😱😱😱

[@scottyboycooper677]

Omg!! Thank you so much!! So many threads and videos I've been through saying different things that I've tried. Watched this video as a Last ditch effort before I sent to get repair. Now my xps 15 runs like new again!! So grateful!

[@Raymyz1]

You 100% right.... never finish watching your video when i quickly straighten my charger cable and it works? Thanks

[@crystalanderson3634]

THANK YOU!!! My Inspiron 7368 wasn’t detecting my 2 year old battery and adapter (Wattage could not be determined) was powering PC but not charging battery. You helped give me courage to replace the battery with one purchased from Amazon which PC detected as healthy. Then I purchased a new ‘Dell’ adapter from Amazon, solving the “battery not charging” problem. With fully charged battery, I installed updates, which also fixed the speakers that previously sounded so bad I thought they were blown. Now it’s performing like NEW!

[@tg28112o]

Thanks for the detailed video, in my case the charger is a usb c, got worried about tue expenses as i dont have the tools to open up my laptop and given my hectic academic schedule, buying a new one was the only choice. But idk why, i just blew some air into my charger, and cleaned the port once, now its working fine! What a relief.😂

[@mikeb.7972]

Thank you -Thank you!! Since Dell doesn't release schematics or block diagrams and reading countless support forums, I was debating a motherboard since I had previously tried a different OEM charger for this model. Once you explained the function of the center pin, I got out my stereo scope (looks like the same as yours) and low and behold the jack center socket was a bit funky so the center pin on the charger was deflecting and not making good contact. Fiddled with it under the scope and got it working again after a year of pain. New jack and new charger on order (total under $30) and I"m back in business. You rock!

[@HarshitKaria-zi3yl]

Same thing happened with me and I followed the exact steps, and wallah! It works now! Thank you so much for this! Love from India! ❤

[@TR3NDSETR]

U just saved me a huge headache. Im traveling from usa to cambodia for work, and i bought 1 fast charger + 1 type c cable to charge phone and laptop. Suddenly laptop isnt charging, meanwhile laptop is new.... I was almost going to buy a new laptop cos i couldnt figure out. Many Thx

[@iancolligan334]

My laptop wasn't turning on and neither was the charge light staying illuminated. turns out the battery was fully charged oddly. I conducted this hard reset and the laptop came back to life. thank you very much

[@hasani1496]

You Sir, just save another soul here. Stuck in foreign country with not charging laptop is not nice. Went to store to buy the screwdriver and saved the day. Many thanks

[@monicahunt3737]

I've had problem after problem with my Dell Inspiron 15. This is the first and last Dell computer that I will buy. No more Dells.

[@Repented008]

Same here.

[@lorenavelos3435]

same

[@LP-ii3vy]

Lenovo all the way

[@owoyomitaiwoadeyemi7085]

Same

[@fission1110]

Thanks a ton for this video. I didnt know the middle wire was a charger sensing circuit. The plastic in my dc input terminal is broken, but it's been like that for years. It suddenly stopped working recently, so I didnt think that was the cause. Sure enough, measuring continuity between the two wires and there was a dead short. No amount of bending the pins would get it to work again. To be sure, I was able to put a small piece of plastic to keep the middle pin isolated and now its charging normally. Will buy a new dc input terminal. You saved me over $1000 usd as I was about to give up on it and buy a new laptop. I owe you a beer haha

[@rakeshmundlamuri6398]

Hi I had bought a dell latitude 3400 recently (around month and half) and i also faced the issue of my laptop not turning on!. I have tried all the techniques of removing the battery and click on power button for 30secs to remove the residual powers and all, i end up with the same result. Then i tried to run the pc without battery and inserted the battery while booting. This detected the battery and it worked. Hope this helps who are facing the same issue. Thank you so much for your video, it's very informative

[@-Kondrat-]

В какой момент надо включить батарею ?

[@erinseankennick3918]

Excellent. Dell laptop wasn’t charging, I watched this video and tried it, laptop working again in 30min. Thanks!

[@viniciobb]

when you change the original charger by another original charger and get the same message ?

[@alikhazal2915]

Thank you. It worked for the laptop of my son after doing what you did.

[@brianbarcus5853]

Great video and will be a savior to many Dell owners getting crooked on repair costs.

[@IrinaIrina-tr1ty]

Can charging be blocked at the software level? I put in a new battery

[@murenn]

really interesting, should I do the same test when my battery led is flickering orange when it is plugged and that my computer doesn't work without the power cable?

[@desimc89]

At 12:54, your front charging lights blink orange/amber to show the system has reset. Mine only stays solid white. Any idea why? I've followed your steps to a T i.e. holding the power button for 30 sec to clear any remaining power.

[@comprehab]

Hi. Great video. I have a Latitude E7270. It has the power adapter not recognised error. I fitted a new dc socket. the problem persists. I have another dell charger, a 90 watt one but that has the same problem even though it works fine on another dell laptop. The Latitude will power up with the error ok and work with the bettery disconnected. If i connect the battery it will start and display the not recognised error, then start to load Windows and then switch off. Any ideas?? are the Dell chargers specific to the laptop model or can any dell charger with the correct plug and 95watts be used? I am not sure what to try next. I feel like buying a new charger specific to the E7270 but done want to waste money. your opinion would be a great help. Many Thanks 🙂

[@Aberdons1]

Excellent xps Charger Info -1st 'Kink' in charger Lead Self Fix! thanks💻

[@EM-ml8jq]

Mucho gracias- I disassembled the system and couldnt pinpoint the problem and didn't give the cmos battery a second thought. Definitrly saved $

[@sophiazhu8656]

while i was looking at your vidoe, my xps13 decided to charge again... you are my lucky star, thank you!

[@germanvalencia5905]

Right on the money, you are a rock start my friend. Thanks for the video.

[@aghulamghozia4934]

What if the light in front of the computer lights up in orange color? mine does not light off as shown on the video

[@natik2136]

Where else can i find my adapter model? the adapter is old and all scratched up. I can't read it.

[@erikstougaardandersen7919]

Thanks! The advice also works if the laptop has been left for(too long) without charging. Could’nt make it charge even with a new charger. Followed your instructions and now it charges…

[@Bfas237Forum]

Thank you so so much. I am speechless right now You explained the problem exactly. I tried dangling the cable around and somehow it charges 😊😊😊 I'm so happy right now 🥰🥰🥰🥰

[@davekriebock9503]

My Dell Inspiron 17 (P30E) only charges the battery when powered off. Have replaced the battery, charger, and charger port (all with original Dell parts), and updated drivers and BIOS. When turning it on, a message appears saying that a 0W charger is connected and a 65W charger is needed. Any ideas?

[@harshbhamra1043]

thank bro it worked for me after watching your video i checked my laptop charger pin and it’s not in the middle that’s why charger was not inserted properly thanks alot bro❤️

[@gabrielfernandez566]

Fantastic vid man, I followed your steps n I’m in 🙏 thanks

[@abhinav121rocks]

Hi I replaced a broken dc jack on my Vostro 15 3558. Now, the laptop doesn't recognise the adapter. Also, the battery won't charge. Is the replacement power jack faulty?

[@vangoetheiyandemye3218]

Thank you alot man, it just fixed the issue for me I wanna point out that i had this issue on a brand new (almost 2 month old) dell inspiron 15 5515 and the power adapter was fine with no sign of tearing and so but had the problem of not charging For my case, i think it is related to issue of dell laptops having trouble to wake up from hibernation. Usually i fix it with a force start method but not this time and plugging in the AC adapter showed no sign of charging After following this method of unplugging the battery and the bios battery, the computer started normally and the AC adapter was working fine(it showed no sign of charging because I found out that the battery was fully charged so the computer showed no sign of charging which is the case everytime when the battery is full)

[@mattjones811]

Hi thanks for post, just used your method and got powered up but now not loading windows just black screen saying PXE E61 media test failure, check cable PXE M0F Exiting intel boot agent No boot device found, press any key to reboot. I’m pressing any key with no effect so powering off by power button. Any help appreciated. Matt

[@j.lietka9406]

Can you still power on a Dell XPS without a battery being mounted / connected?

[@lennylion1144]

Thanks a lot man, seems it was the centre pin on the original power supply, got a new power supply, problem fixed; wouldn't have had a clue without your video. Cheers.

[@keremcamlitepe3552]

the chargers cable light at the tip doesnt light up when I plug it in electricty

[@ChrisHaas1]

Thank you so much for making this video!! I think there is a small break in the wire of my charger near the end where the plug is because when I bend the cable a certain way, the light goes on and it charges, so I guess it's time for a new charger. Thanks again!!

[@barbararohl3299]

thank you, I have been careless with the wire, it was frayed a bit and tangled but did not pay attention as the tiny lights remained on...I was able to charge my dell after smoothing out the wire but now know to order a new one, from dell, online just in case...

[@palimpsest2011]

Thanks so much for your explanation of proprietary chargers. I bought a new Dell charger and it solved the problem.

[@user-jy8dn8td6g]

How do you know not a battery vs the power adapter.

[@gman9033]

MY ALIENWARE WARE IS WORKING PERFECT NOW THANKS TO YOU, SAVED ME ABOUT 500$ WHEN A TECH TOLD ME I NEEDED A NEW MOTHER BOARD AND I REFUSED TO LET HIM DO IT. THANK YOU SO MUCH & KEEP UP THE GOOD WORK

[@davidcasillas2131]

this worked one time tried it the second time after buying a new battery and charger worked a while i turned it of now does not work at all a few months later mine is xps15 with usbc port charger. any way to contact or a different way to get it to turn back on? any help or link would be great.

[@kngperbs2991]

Hi, I replaced the battery and I also replaced the charger since I did notice that the center pin was broken. Upon getting a new official dell charger the message says plugged but not charging. Upon further inspection I noticed that my problem is on the computer end where I connect to the charger. So it's not the charger itself because I bought a new one. It's the part of the computer where It connects to the charger. How can I fix this part or where can I order that internal computer part? Any and all help is greatly appreciated Thank You.

[@whitearrow5178]

Hi! Thanks for the video! Just a question: why exactly you need to remove the BIOS battery? Wouldn't that damage/destroy the BIOS? I mean, I want to be sure before I mess up with that... :)

[@theta452]

I bought my xps 13 9350 in 2016 and going on my 3rd battery charger! Not sure what else to buy that lasts longer!

[@jbyrd4559]

What about usbc chargers. Mine does the same thing. I changed the battery and charger and it won't charge on either port.

[@Gunstick]

Thanks for the video. I first replaced my battery, as it started to be weak, so I thought it went dead. Well the new battery did not want to charge. Except that one one occation it suddenly started to charge. So today I checked the plug and thing that the central pin is really quite far in. plugging in the cable and thoroughly pusing it in, with a bit of wiggling, and suddenly the light stayed on and I got charging. Well now what' is faulty, the port or the cable?

[@gitmemed2668]

hello, I have a dell G5 5500. I have recently been experiencing a 4 amber 1 white error. can you tell me the cause of this? I checked in bios and it says that the ac adapter is connected but the battery is idle.

[@paintchick1]

THANK YOU, THANK YOU, THANK YOU. You gave me the confidence to try this myself, and it worked.

[@sylvesterechiverri9552]

I have the same issue..i changed the batt and try to use another dell charger still didnt work..im thinking if its the charging port already

[@paige3131]

I’m having this problem with my 5584. My laptop doesn’t work unless it’s plugged in, but then it doesn’t charge and my laptop is so so so slow and horrible and dreadful now. Will a new charger fix my problem?? Or would I need a hard reset or etc.?

[@Xynrox]

Please i did everything but when i plug in the battery and charger like you said the dell logo doesn't come up, any suggestions please,?

[@zahinzk]

The amber light on my xps 15 flashes orange all the time. The laptop works while plugged in but turns off when I unplug it. Is it a problem with the adapter or something else?

[@davidawujoola2225]

Hi Ive tried different, chargers and it still not working, Plus what do I do

[@ebenezeragyei6667]

My dell xps15 9570 has a damaged motherboard but I can't afford a new laptop. any chance of a donor board to help fix mine?

[@tower_dog]

My friend can you help me. I replaced battery in dell xps 13 9343 3times (not original dell battry) and it is the same every time: 1. battery not charging 2. the yellow and white LEDs flashes 3. in the BIOS under the icon battery shows message : it not a dell battery.

[@newbiemaddie]

Thank you so much for your thorough explanations and suggestions. Im gonna try to prefer a new plug before sending it in for service

[@vinnybalet1987]

I have changed the charger, but didn't work. I still manage to turn on the computer with a dead battery. How could make the battery to charge again?

[@martintessier4922]

I have a Dell inspirion 45 7547, I have done those steps however now the computer lights up since I have done your technique, However I have 2 power adapters and the LED light will not come up when plugged in the computer won't charge . . .

[@PabloTheFlyingPanda]

My XPS15 doesn't have the coin cell battery, at least I don't see one. Does this change anything I should do?

[@connect2vegas]

I bought a new charger and battery and still not charging. I will try what you did in this video and hopefully it will work! 🙏

[@delltek102]

whats the easy way diagnose short on dell xps 15 laptop, ever time I touch, press too hard on casing, laptop hangs. thanks

[@manuelsoto1928]

I just replace my laptop battery ( Inspiron 14 7460) but the battery does not charge. Sometimes says that 0% or 51% of the charge, but when I disconnect the charger the laptop shuts down. Can you please help me?

[@ms-zi4wc]

Thank you so-o-o much. Your clear explanation was right on point. Everything worked when I got a new charger adapter. I also had to replace my swollen battery in order to get my touchpad to work. You saved my computer and you saved me a lot of dough.

[@Melbin101]

Hiii...this was the problem i had in my xps and i solved it like a pro after i see this video.. Thanks a lot mate...

[@kazzendo4027]

Saved me lots of $ and time! Thanks! You nailed it.

[@mariussm1th]

For it worked and didn't have anything to do with the cable etc. I had a swollen battery and after getting it out my xps won't turn on. Did the Bios reset like described with the battery and voila it started again without my battery! Thanks a lot! I already thought my motherboard took damage.

[@chainbreaker9079]

My charger starts charging after I just unplug and plug the charger again and again why is that so?? If I plug it when the battery is too low then it takes a alot of time but when the battery is above 70 the it takes less time but starts charging, HELP PLEASE whats the problem, but when its not charging it is saying "Plugged in, not charging".

[@SanctumOfSenecae]

Wire is partially broken, or the charging port, but it could be the battery software. Try this, go to device manager, uninstall battery drivers (both of them), restart the laptop.

[@stevethea5250]

Try uninstall the battery drivers then restart PC it will reinstall by itself on Windows

[@hemkiransingh493]

This happens to me as well. Have a Dell Inspiron 7560

[@edel4209]

My laptop is a latitude e5520 and it needs battery since last year and it started giving me that message and well I’m confuse cause sometimes it works normally when I move the charger a bit. But it’s a pain in the ass cause I can’t even watch videos when that message is displaying, gets all crappy. In my case what would it be? The battery or the charger or both? I already opened my laptop the other day, and cleaned it a bit and tried to check the charging port, but I don’t know what the problem is.....

[@EmmaDee]

What about the 7390, do it have two batteries??

[@ikennaedwin7323]

My Dell 3350 problem is ( plug in ) not increasing percentage please what do I do for my laptop to change thanks

[@999-g8z]

Thank you, you just saved my arse from getting beaten

[@mikewright2858]

My XPS 17 9700 has been randomly stopping charging when plugged in since I bought it ... both with the charger and the Thunderbolt docking station. My previous Dell did the same thing. There is some design flaw in the dell laptops/chargers that causes this. Unplugging the USB C connection from the laptop and plugging it back in "fixes" it until the next time.

[@fatrambo73]

I know nothing about how to or possibilities but can it be bypassed/hacked with external wire full macgyver apocalyptic mode or for us who are too broke or tight to pay ?

[@justinmpetersen]

Hi ComputechNYC - I have a Dell XPS 9360 and thanks for the knowledge. I'm trying to work out what's wrong with my Dell XPS 9360 - I've swapped out the hard drives and the error is 2 amber and 5 white flashes which says it's "invalid RAM" - the machine would switch on with mains but not battery?! before this with the old hard drive, can you help?

[@angelwings2323]

@comptechnyc I get an 'Invalid Config' error when I boot up with the BIOS disconnected. Does this mean it's a battery/BIOS problem rather than the charger?

[@AndrewBaines]

I had an issue with my main power port on my DELL XPS 15 last year, so i decided to use the USB port to power it. The power port cable then has an issie which means i now have both power sources at fault. I took it into the shop for repairs and bought new chargers, they replaced the main power port on the laptop however now when I plug in any of the power cables both main and USB they both intermittmently come on then off, every few seconds it goes off and back on and then off. Can anyone help, the computer shop are not sure what the issue is. One thing happened, when they returned the laptop initially they forgot to put the screws on the bottom of the laptop back on, when I got home and was using the laptop the bottom came off and may have touched my clothing, could this cause an issue? Can anyone help please, im desperate to get my laptop back for work purposes and to travel.

[@michaelamador1086]

I followed each step and double checked everything the cable works and my computer runs without the battery plugged in does this mean I should buy a new battery?

[@Tytheentreprenuer]

My laptop will not cut on or stay on without my charger plugged into it. Why is that?

[@behailushibru5518]

Thank you very much! It is great help. I thought I lost all my files but now because of you I am able to turn on the computer and backup all my files. Thank you!

[@francisfajardo3664]

Hi, i got an error "2000-0133": battery is not providing enough energy. I know i have to buy a new one but because of tha lockdown is kind of hard, the cities entances are closed. My question is, can i use my computer while plugged in? Will it cause more damage to it if i do so?

[@hamadgamal9052]

Thank you for the great video. I have a Dell Inspiron 5425 that got stuck at 100% during a forced BIOS update. I powered it off because it was taking too long, and now my battery is not charging at all. I've tried everything, but I keep getting the message that the battery pack is removed or less than 10%. I want to charge it externally because the laptop is stuck at: 'The battery pack is removed or less than 10%. Please install the battery pack or charge it more than 10% for UEFI firmware update.' Strike F1 to continue, but F2 or F12 do nothing. Before the bios update, the battery wasn't recognized at all. This is why I wanted to update the bios, as I thought it might detect the battery.

[@simpletrader87]

My dell 5570 i7 laptop didn't turn on with the battery. But it turn on when i remove battery and direct powered by charger. what is the reason and what should i do.

[@phillipjackson9382]

Thank you! Solution worked. Very clear and thorough video.

[@busalover9952]

Just Thanking you wont b enough for what you have been doing..great human u are..!!!

[@Mrcoverhit]

good lad theres a lot of con going on in this world,and im glad that there is still some honest people about

[@andrekik9985]

Tks for the info, my 2015 XPS 13 9343 did not charge, when plugged in to the adapter the white LED would come on for a few seconds. No message or error indication and no flashing or amber light! Laptop working ok with adapter plugged in to AC. Checked the connector on the adapter cable and noticed no continuity from the center pin to + or - of the adapter at all with VOM, infinity. Cut the connector of the cable and found the blue wire connected to the center pin broke off. Dismantled connector, discarded the light in the connector and resoldered all 3 connections. Charging ok now!

[@samidhachavan8756]

It worked! Thank you so much. You saved a huge project of mine

[@emilianocolangelo719]

Maybe a dumb question, but will my data clear when I unplug the bios battery? Sorry, I'm not very good at this

[@jidealade6328]

What is the major cause of bios problem

[@zaanen]

It can also be a faulty DC jack those only cost 6 or 7 euro's and are easy to replace yourself if you can follow this tutorial.