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Design thinking (aka: human-centered design) empathetically solves complex non-design problems Monique is a thriving graphic designer, rigorous design educator, and advocate for creativity and innovation. She believes design thinking and creative problem-solving are critical 21st century skills needed to tackle the complex, sticky issues facing our increasingly interconnected world. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx