DEXCOM G6 RECEIVER VS. SMARTPHONE APP (PROS & CONS)

#dexcom #cgm #type1diabetic #insulindependent
Hey everyone! Today I discuss the pros and cons of using the Dexcom G6 receiver versus using the Dexcom G6 app for smartphones! I also share which receiving method I use the most and like the most.
Give this video a big 👍🏻 up if you enjoyed it! Subscribe if you haven’t already! And like always, I’ll see you next time for another video! :)
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[@Lori-kb9yv]

Thanks very much; quite comprehensive. I was trying to decide between the two at this time, and will keep both, as you advise.

[@MaddieNielsen]

Very smart idea!! I am glad this video was helpful in helping you make a decision about this!! :)

[@paigeelycia2426]

maddie i love you!! I just received my first dexcom after trying to get it for so long. thank you so much for all the info!!

[@MaddieNielsen]

Thank you so much for the sweet comment, and I hope the Dexcom is working out well for you! :)

[@ObeyJesusOurLord]

Appreciate all the info! Very helpful. Very thorough!

[@islfan01]

Great job! Thanks for the information!

[@MaddieNielsen]

You’re very welcome!! 😊Thank you for watching!!

[@WETTV96]

Thank you! Very informative

[@MaddieNielsen]

Glad the video helped you out!! :)

[@blindsquirrel6603]

Great comparison video...thank you

[@MaddieNielsen]

you are very welcome! thank you for watching! :)

[@lillady697]

Thank you and have a very blessed day 🙏🏻💕😁

[@MaddieNielsen]

You are very welcome!! God bless you too!! 😊

[@happygilmore5591]

Hello Maddie..great video! We use both for my grandson. Like you said it gives you flexibility for the day (use just the Dex or your phone). God Bless

[@MaddieNielsen]

Thank you! 😊

[@robertmccaffrey4708]

Nice job on this video. Well done very helpful.

[@MaddieNielsen]

Thank you! ☺️

[@serbanoanalavinia1000]

Thanks for the information!

[@electricblueaquariums4821]

My son gets his next month. So excited!

[@MaddieNielsen]

You will love it! It’s a complete game changer for diabetes management 😊

[@robertsalyers1351]

Thank you for this information

[@LeofromFreo]

Very helpful. Thanks. ☑️🙂

[@jrez8225]

Thanks for the vid. I've been using the G6 for about 5 months now. Love it. Definitely a life changer. However, the app wasn't compatible with my phone for a while (I have a Samsung Galaxy S20+), until recently. So I've been using my phone app for the last 2 days. Seems to be working great. I was just wondering if the app and receiver conflict with each other at all.

[@MaddieNielsen]

The app and the receiver do not conflict with each other. You can use both at the same time! :)

[@br.davidriccio5898]

Maddie, I'm very new to the Dexcom G6 receiver. Now that I got my phone going my receiver can no longer connect. How do I get the receiver and not the phone_ Please!! Thanks for your help! BD

[@youdamama1]

Maddie, thank you for all the info. I am about to start my third Dexcom G6 sensor change. I am dreading it! The initial one with my Diabetic Educator backed up by two or three Dexcom techs from support was a train wreck. Nine days ago I attempted the second by following online instructions on how to use both the receiver and smartphone simultaneously. Again, I utilized Dexcom support over the course of 6 hrs throughout the night and expended my two remaining sensors without success. Dexcom ended up telling me I can’t use both at the same time. Their guide says otherwise. Medicare requires me to utilize the receiver or lose my coverage. You repeatedly state in your video (as do others) it can be done. I would appreciate having both available. An instructional video on setting up both would be a great help. Dexcom support did not offer a solution. They did willingly send two replacement sensors. As a result of these sensor change issues I have stored the receiver and am using the smartphone. Thank you in advance.

[@MaddieNielsen]

Hi!! I would gladly do a video on how to use both the receiver and the smartphone at the same time. For quite some time, I used both the receiver and my smartphone. Thank you for commenting and I am glad my information has been helpful for you!! Stay tuned for a video about this in the future!! :)

[@rihannaanderson2071]

Maddie Nalon

[@Obercincy]

Thank you for this video. We just got our sons Dexcom G6 today and what to do with the receiver was our first question. He has an iPhone so it looks like we will be using it.

[@MaddieNielsen]

You’re very welcome! Thank you so much for watching! 😁 enjoy the Dexcom G6. It is an amazing tool!! I will never go without a Dexcom again!!

[@felisitataylor5535]

Just got my dexcom 6g ussingmy phone trying to also use the receiver just keeping saying loading help

[@ginawestfall5885]

Hi, how do I switch from the dexcom G6 receiver to my iphone? You mention both can use. My 88 yr old mother uses the receiver but if I run to the store etc how do I see her readings on my phone? I have downloaded the Clarity, follow and Dexcom app. I get her readings when with her via Bluetooth but need I need when I am away from her too. Thank you!!!

[@kathleencasale6803]

Thank you Maddie

[@MaddieNielsen]

:)

[@HezamsLife]

Great video

[@WhaleDaddi]

Im getting mine in september and i cant wait

[@MaddieNielsen]

You will love it. Complete game changer in the realms of diabetes management 😊

[@lookylooky100]

Good advice

[@gardeniagomez4695]

Just got this for my grandma, but it did t come with a receiver. Where can it be purchased? Can’t seem to find it!

[@SporkDaDoorhingeArchive]

I just got the g6 a few days ago and I've only been a diabetic for a year so this was useful thank u

[@MaddieNielsen]

You’re welcome! Enjoy the g6! It’s a game changer! :)

[@MrThumper1440]

Hi Maddie, First question, can you use the clarity app without using the Dexcom app? As you stated, they are tough on battery life. Second, is there a way to link the app after you have had a sensor started for a couple days? Thanks for all the info….subbed!

[@MaddieNielsen]

I have never tried using just the clarity app without the Dexcom app. I am not sure if that would work as I know you have to have a Dexcom account in order to have a clarity account. I also think you would need to have a Dexcom account in order to link any sensor to clarity. I hope this helps answer your questions. Thank you for subscribing.

[@accountprivate1927]

Hi Maddie did you ever do a video showing how to use both ? My son was just diagnosed. Just needing help

[@MaddieNielsen]

I believe I did. I for sure showed how to use the app. I’ve shown the receiver for a couple of times as well. 😊 especially when it comes to re-starting sensors.

[@az.az466]

Great video! Can you please explain if my child can use the small device that came with a dexcom g6 outside the house without internet or not? Does the dexcom always require a internet connection to work or no? We just got it and I have no idea if it will work with no internet or not! Any other advice before using it on a 10 yr old..I greatly appreciate your help

[@MaddieNielsen]

You can use the device without internet. It connects via Bluetooth. The receiver is definitely a great option for your child to carry around as it is easy to use!! :)

[@az.az466]

@@MaddieNielsen thank you dear! My best of wishes for you!😊

[@garyemsiek3195]

Our 6 year old grandson is just now switching to the G6. We are trying to work thru the most effective way to remotely monitor him while he is in school. I believe we would still need an uploader device in addition to his pump to be within 5’ of his pump correct ? I believe the dexcom app allows up to 10 authorized people to monitor. Do we know yet whether the Omni 5 when paired worth the G7 will allow remote monitoring without the use of an uploaded near him ? Thanks very much !

[@MaddieNielsen]

Hi Gary. I am unsure when remote pairing will be in effect in regards to a Dexcom G7 and the latest Omnipod. However, I would recommend you watch a diabetes KZbin channel called Nerdabetic. He does a great job on keeping up with all the latest and greatest diabetes technology.

[@Twilightgirlportlandcom]

I just got mine a couple weeks ago. I actually use both receiver and my phone. I leave my receiver next to my bed for night time. It just restarts every night. By day I use my phone app and it works ok this way so far. I have to turn off the bluetooth on my phone at night but I recharge my phone in another room at night so it works ok.

[@MaddieNielsen]

That’s a good system to have. :)

[@lilyfarabaugh6665]

Can you use the phone and receiver at the same time? Also how do you set up the receiver if you’ve already started your sensor with your phone? (I threw the code away)

[@MaddieNielsen]

Hi Lily!! You can indeed use both the phone and the receiver at the same time!! If you decide to later use the receiver in the middle of an ongoing session, all you need to do is power on the receiver and allow it to Bluetooth connect with the transmitter and it will automatically connect to your current session; no need to worry about the code!! As long as you have at least one active session on either device, you can add the second receiving device (whether it is a phone or the actual receiver) at anytime!! :)

[@Tigs62]

Thanks so much. I love the content of your video. I love the extra little insights you add that other vloggers miss. I love that you don't have really irritating music in the background. However.... please can you try to speak a little bit slower. I think it is because you are excited about your subject matter and you clearly love making videos, both of which is great. Keep up the good work.

[@MaddieNielsen]

Thank you! As I’ve made videos, I’ve always tried to work on slowing down my pace. I’ve definitely come a long way but I still need to work on the tempo of my voice. I also hope to get a better intro and OUTRO made for my videos. I’m glad my content is helpful and educational.

[@LBoutiqueElectronics]

Hello can you activate a new sensor/transmitter setup on your phone and then simultaneously monitor on the receiver, Thanks!!

[@MaddieNielsen]

You can use both the phone and the receiver at the same time. The new transmitter serial number must be plugged into both the receiver and the phone at the same time when changing out transmitters. G6 transmitters last about 90 days or about 3 months. Then you can choose to use one or the other or both forms of receiving the Dexcom G6 data. If you shut off your receiver in the middle of a session, you can power the receiver back on and it will automatically reconnect where you left off. No need to worry about losing your data or having a sensor session stop on your just your smartphone if you chose to intermittently use the receiver. Hope this helps you out! :)

[@LBoutiqueElectronics]

Thank you very much!!

[@Angel__537]

I just got mine today and I don't have the device but I can still get which I think in going to do because the drain on my phone battery. Im already using my phone all the time so I think the phone will just be a back up.

[@MaddieNielsen]

It’s definitely a good idea to have both the phone and the receiver!!

[@Talentskinned]

I have the g6 and it’s constantly losing connectivity so I can’t see my blood sugars. Do you have any advice?

[@MaddieNielsen]

Sometimes the technology just may need a reboot. Try turning your Bluetooth off, then back on again to see if that helps with the connectivity!! :)

[@valentinacanahui4325]

If you have your iPhone and Apple Watch set to do not disturb will you not get alerts? I was at work with do not disturb on and I only got my alert through my receiver... nothing came through on my watch or phone....

[@MaddieNielsen]

I have not personally tried this out yet, but my assumption is that you are correct. Do not disturb refers to all alerts. Except for an urgent low blood sugar. You cannot silence that. Or if you phone is on silent or do not disturb, it will still alarm!

[@KLABO3]

If only have the monitor on and you have a low will it still call if your family to alert them if your phone is off

[@MaddieNielsen]

I wouldn’t think so as the phone would have to be on acting as a receiver to receive the message and then communicate the alert to the family member.

[@brendaperez8581]

I use a small cross body bag to carry receiver if moving around a lot so I don’t lose or lose connection

[@MaddieNielsen]

That is a smart idea! :)

[@tchin2020]

Hey Maddie, is there any way to print reports from the Dexcom devise, so I can bring to my dr to review…thx

[@MaddieNielsen]

Hi Thomas! If you download the Dexcom clarity app, you should be able to print off a variety of reports to review. However, my endocrinologist usually prints my reports off for me when I go in for an appointment. Otherwise, you can certainly print off any of the reports for your personal use! Hope this helps answer your question! 😊

[@rochellegordon9176]

Maddie do I have to use the Dexcom Charging cable or can I use any USB cable?

[@MaddieNielsen]

I’ve used a regular cable as long as it fits into the port. However, they always recommend using the one that came with the receiver.

[@michaelsher6871]

Does the receiver give you voice feedback because I'm considering the receiver since I'm having issues with my phone and I don't know any of my my password nor my dad's password for the to set up the app on my phone

[@MaddieNielsen]

Unfortunately the receiver doesn’t give voice feedback. However, Dexcom may integrate this in the future as it develops newer versions of continuous glucose monitors!

[@galiux1484]

Hi Maddie, how can I use both receiver and app at the same time? I have it with the receiver now, I would love to have the info also in my phone :)

[@MaddieNielsen]

Yep. you can use both at the same time! :)

[@smiley_sam]

Hey Maddie! I’m hoping you can help me here. I’ve been using my phone exclusively but just picked up a receiver as I’d like to use both. Do I have to start one before the other? Do I have to wait for a new sensor or a new transmitter to connect both? I just don’t want to jeopardize the current one I’m using and was hoping to find out how to connect my receiver during an ongoing iPhone session. Thanks!

[@MaddieNielsen]

You should be able to connect your receiver while using the phone at the same time. It will just take some time for the Bluetooth to pick up on the signals and begin displaying readings on the receiver! Hope this helps! :)

[@yunghxrt]

I have a question I finally got mines but can you use your phone and the reciver

[@MaddieNielsen]

Yes you can use both at the same time unless you use a tandem tslim x2 pump. You can then only use the G6 mobile app. Hope this helps answer your question! :)

[@davidb1492]

Is there a way to snooze the alerts on the phone app? Like i get high alert make a correction but alerts keep interuping my movie, youtibe or music

[@MaddieNielsen]

I am not sure if there is a way to “snooze” the alerts per se. But I do know that you can put your high blood sugar alerts on vibrate so it as not as distracting. I do this a lot when I am in a quiet environment!! Hope this helps!! :)

[@davidb1492]

So i put on vibrate and it still made a sound in my helmet blue tooth speakera lol had to stop to get my phone out and start music playong again. Oh well.....

[@ifgodwz1ovus]

David B maybe go to notification on the app settings on your phone and customize your notifications for the app. Hope that helps/works.

[@aseemasinha5566]

Hi. thanks for a great video! I had a question. Does the receiver catch up on all the readings after you are out of range? So, if I only take my phone for work and later come back into the receiver's range, will I "lose" some readings in the receiver. Also, how do I get the phone g6 app to connect with the clarity software?

[@MaddieNielsen]

The receiver will pick up readings from the past couple of hours if you are separated from it for a long time. As far as the clarity software, you use your dexcom account to log in. The clarity software is available via the app and directly connects to the G6. I am glad this video was helpful for you!! :)

[@leohernandez9716]

How difficult is the g6 to setup? Also are there any more flaws with the g6 compared to the g5?

[@MaddieNielsen]

The Dexcom G6 is very simple to set up. There are specific directions that come with your G6 materials. If you are unsure of how to to use the G6 or set it up for the first time, you could always call Dexcom customer service or the Dexcom Care Program and they will guide you through the process. You could also get trained on how to use it by a RN/CDE like I did. As far as flaws, I do think the G6 has a lot of great components compared to the G5. However, sometimes the G6 can give faulty readings in which you would have to calibrate the sensor.

[@leohernandez9716]

@@MaddieNielsen Are there any problems you have with the G6?

[@janewhite3541]

Can we connect Dexcom with Android watch without the phone? Being a sports person I'm looking for such device which could give me readings on android watch

[@MaddieNielsen]

I do not believe you can do that yet with a Dexcom. I know at some point, Dexcom was looking at having it so that you are able to automatically connect to an Apple Watch without having a phone nearby. Hope this answers your question! :)

[@davidharper9383]

How can I get my sugar numbers on my smart watch ? Smart watch 3

[@MaddieNielsen]

For the Apple Watch or any smart watch, you typically have to download the Dexcom widget or app for the watch, then you should be apple to put it on a display. I use the X-Large display for my Apple Watch. I hope that makes sense. :)

[@Tanyashka111]

Can you use both the receiver and phone at once or can you only use one device at a time? I worry about my mom's BG sometimes so I wonder if I can receive her numbers on my phone as well while she uses the receiver.

[@MaddieNielsen]

Great question. You can use both at the same time with no interference. 😊

[@isajac3259]

If you both have phones she can add followers then you can see her bloods and graph because if you use the receiver you still have to be in a 6 meters range

[@NoName-vc6ht]

You can use both at the same time.

[@ElectedOfficial1]

Dana Ayach it’s called “sharing “ and there are some dots in the upper right hand corner where you can add people you want to share with and they will receive an email to either except or reject your request.

[@NoName-vc6ht]

Barbara Mowrey yes I know that, thank you for explaining furthermore. I was just answering the question that someone asked above.

[@dustpan1]

Is there any way to see readings farther back than 24 hours ago, even over the last month or so?

[@MaddieNielsen]

Not on the receiver, but I believe you can see readings and averages on the Dexcom clarity app.

[@iangoldsborough5893]

How do I set up both iphone and and reciever

[@MaddieNielsen]

There should be instructions on how to set up both in your startup kit. For the phone, the first thing you need to do is download the app. The receiver will show you how to set up readings on it with prompts on the screen. But first and foremost, to get the Dexcom to give you readings you have to set up a Dexcom account to stay logged into the app. I hope this helps! ☺️

[@andrewmicka7549]

A couple questions: 1) Does a smartphone alert you on highs and lows just like the receiver? Does the app allow functionality to surpass do not disturb mode to alert even when do not disturb is on? 2) Does the phone have to be within 20 feet like the receiver, or can there be more of a distance?

[@MaddieNielsen]

Hi Andrew! 1) yes the smartphone can alert you to highs and lows. I believe it overrides do not disturb in the event you have an alert either high or low blood sugar. 2) I believe 20 feet is the maximum distance you can have from the receiver or device from the g6 transmitter.

[@davidharper9383]

Yes it does!

[@davidhauenstein1122]

What happens if the receiver is not putting out a Bluetooth signal

[@mminniear984]

We just ordered the G6 for my son. I heard you have to have the receiver with to use the phone. Is that correct? We have to use the receiver for his school but want to use my phone at home. Is it possible to use both? Or one and then switch to another later and then back again? Sorry for all the questions. Lol

[@whosmist4630]

I just started using my G6 and yes you can use both but with the Dexcom it has to be 20 feet within the person with the receiver on them.

[@whosmist4630]

I will find out more and answer the rest of your questions if you need me to

[@mminniear984]

@@whosmist4630 I got the G6 a week ago or so and I’ve been having issues with the app saying randomly “lost signal” but not the receiver. Have you had this issue at all? I don’t think I will be relying on the app

[@whosmist4630]

@@mminniear984 yeah I think it has to be close to the person to get the glucose readings

[@maiaallman4635]

I just started using the receiver a few days ago, but I don't know where to see when I last injected insulin. Does the G6 receiver show that? Honestly I am thinking of going back to using my phone, because I had a stroke and I can't always remember when last I injected.

[@MaddieNielsen]

Hi Maia! As far as I know, the Dexcom G6 receiver does not show you when you added an insulin dose like the app does. I recommend using the G6 app in order to see when you last injected.

[@maiaallman4635]

@@MaddieNielsen Thanks Maddie.

[@susanrake7882]

If I use both the receiver and the smart phone, do I have to have both with me at all times?

[@MaddieNielsen]

Nope. you can leave one behind. However, keep in mind whichever device you leave behind, it will take some time for the bluetooth signal to reconnect once you are back within a 20 foot "range" of the device.

[@13monokeros]

hello Maddie, i called Dexcom and they told me that i can have only one device, cellphone or the receiver. They said that the transmitter can connect only to one device via bluettoth! Is that correct ? Because of what you said, i understand that i can have both, the receiver and the cellphone, at the same time! Thank you in advance

[@NMM3217]

No maybe the rep is confused but you can have both. Is just that u cant connect transmitter to 2 phones at the same time.

[@MaddieNielsen]

You should be able to have both operating at the sane time! Noelability MM’s comment also is correct in regards to this topic.

[@13monokeros]

@@MaddieNielsen thank you

[@13monokeros]

@@NMM3217 thank you :)

[@tslandes]

Hello. My wife just received a G6 and still in the box. If I set up her IPhone can I link my iPhone also to be able to check her numbers when not around her? I’m a worrisome husband.....

[@MaddieNielsen]

Hi! You should be able to see her values using the g6 share app!

[@ElectedOfficial1]

I continue to hear that if you start your Receiver at 10 days left , that you cannot start a new sensor? Is that true? When do I need to order a new receiver?

[@MaddieNielsen]

I never have done this personally so I wouldn’t know. I still have my original receiver from two years ago. Works perfectly fine.

[@ElectedOfficial1]

Maddie Nielsen sorry, I’m still new at this. If you only have 10 days left on the battery on your transmitter you cannot start a new sensor correct?

[@MaddieNielsen]

Barbara Mowrey anything less than 10 days, and it will not let you start a new session. Feel free to ask as many questions as you like. I’ve been on the g6 for nearly two years so I know the ropes pretty well!! ☺️

[@gartate1]

Enjoy your presentation. My wife is T1D for 61 years! She is a walking miracle. Has had g6 for one month. I see you use finger test as back Up to test accuracy of sensor. How do you recalibrate the sensor? Do you turn it off or just enter the new calibration number under the "calibration " setting? How many recalibrate or just truth the sensor factory setting? Thx. Gzry

[@MaddieNielsen]

I’m glad this video was helpful!! You just enter the new calibration under settings then calibrate. I usually only calibrate once or twice a day. Otherwise, I trust the sensors readings and direction of my bg values. Thank you for watching!! :)

[@ElectedOfficial1]

Maddie Nielsen The directions say that you don’t need to calibrate at all like you do with the G5.

[@MaddieNielsen]

Barbara Mowrey you do not have to however I find it helpful to calibrate it twice a day to make it more accurate :)

[@robertor6564]

My wife has the G6 and her phone is not compatible. I told her to use receiver and she says cannot use receiver and pump at same time. Is she right?

[@MaddieNielsen]

I am not sure about this as I do not have a pump that integrates with the G6. I would assume your wife has a tslim pump. I believe the pump acts as the receiver for the G6 but this shouldn’t prevent her from also using the receiver as a backup.

[@ElectedOfficial1]

Roberto Rodriguez see Dr. Richard Bernstein who invented the basil and bolus insulin method as well as distributing the first diabetic meters. He states that the pump does not keep an accurate reading because of scar tissue and will eventually cause blood sugar to go up and down. Just an FYI from an 85-year-old type one doctor. I watch all his Tele seminars and I have never had such control as I do now in 13 years.

[@The009192]

I am from India, can I get this product here and also I am using Samsung galaxy Fold 3 is it compatible with the patch reading.

[@MaddieNielsen]

I am not sure if you can get the Dexcom G6 in India. I would ask your doctor but I am aware that Dexcom is becoming more international. 😊

[@The009192]

@@MaddieNielsen, I have purchased Abbott Freestyle Libre how is it. Please comment on

[@MaddieNielsen]

@@The009192 I have not tried the libre. But I heard if is a good device.

[@reginaheck1744]

I need help with the second application

[@MaddieNielsen]

Could you clarify on what you mean by “second application” please? 🙂

[@dunuth]

Looks like Dexcom app is not compatible with most smartphones?? Pixel 4XL for instance, not compatible. This a little bit absurd. Any way to "force" compatibility?

[@MaddieNielsen]

Interesting that it isn’t compatible with the pixel 4XL. I am not sure of a way to force compatibility. I believe you have to wait for Dexcom to update their software unfortunately! :( You will have to rely on the receiver until the Dexcom app is compatible with the phone!

[@YourOldDog]

As I found out, you really want both the phone AND the receiver. Problem: Apple upgrades the IOS platform and your phone frequently does this on it's own with no help from you. If that happens and you end up on IOS 14.6 it won't be compatible with dexcom G6 and then you will need the receiver. I have ordered one, I ordered ont from medical supply to b e billed thru Medicare part B and they told me I had to wait 18 days....its been longer than that and still no receiver.?

[@MaddieNielsen]

This is great information! Thank you for sharing this!

[@nancytuula7528]

Hi, My question is for anyone. We’re putting our son on the dexcom next month. But my concern is WiFi. Does it work without? Ultimately I’d like to see his numbers when I’m at work and he’s at school. I’m sorry if somehow I should know this. Thanks!

[@MaddieNielsen]

Yes. It does work without wifi

[@ElectedOfficial1]

The receiver for the dexcom 6 doesn’t give you the option of putting in fast acting insulin vs slow acting insulin. The iPhone does! I can’t see how medical pros would differentiate that when you inject low amounts of both. And I split my long acting insulin into twice a day so unless I give them the exact time that I take the long acting vs the fast acting as in all the other times, maybe they’ll know? I don’t know why that option isn’t in the receiver.

[@MaddieNielsen]

Yeah. That’s one of the downfalls to the receiver. You also can’t see when you added the events on the receiver like you can on the smartphone.

[@ElectedOfficial1]

Maddie Nielsen Right you can’t go back and see what you entered at any time to double check yourself.

[@kissitnow898]

I don't use any apple products so there is that plus very few android choices so its the receiver for me

[@jeffnordin108]

I'm switching to receiver only for one main reason: Android compatibility. I'm an Android guy, not iPhone guy and I usually buy all the newest phones and of course update my existing phone when new updates roll out: this sometimes disables certain dexcom features! So I HAVE to carry an older, non updated Android phone to use as receiver because it's long approved to be compatible with G6. I'd be okay carrying two phones ( a new Android for phone and an old Android as receiver) but it gets worse: because you can tinker with all Android alarms and stuff, I've noticed that one of my PHONE privacy settings or PHONE alert settings effectively cancels all my DEXCOM ALARMS as well! Dude, screw that! So I just woke up shaking bc my phone/receiver was on Do Not Disturb? Hey, I wanted to avoid spam email alerts at 3 am, not my impending hypoglycemia! So in my case, if I have to carry two devices, might as well get the phone I want plus a receiver that actually works! And no, still no Apple for me. I've talked too much shit about it to go back to that same tired interface now...😔

[@MaddieNielsen]

The receiver works very well. I find it nice at night because it isn’t so harsh on the eyes as a phone. You also can just push a single button to check your blood sugar anytime. I am sorry you were having difficulties with compatibilities.

[@jeffnordin108]

Thanks Maddie, unfortunately I'm now seeing the limitations of receiver: no history to pull up! I enter these units of insulin and carbs, but your can't actually ACCESS that info, so I don't remember my insulin on board and how much residual is there. Guess I might need to start the pump again just to keep track of all this stuff.. Of well, diabetes problems...

[@MaddieNielsen]

Jeff Nordin best of luck to you!! Have you tried the Sugarmate app? It syncs right to your Dexcom data and you can record boluses and carbs right within your cgm data.

[@tchin2020]

Hey Jeff, what kind of pump do you use? I use the tandem slim-x and have sinc the Dexcom to the Tandem pump, and the pump displays constant glucose levels as well as sends a beep or vibration to let you know your in the low or high ranges. Like you I can’t use the Dexcom g6 app on my Samsung Fold3 , non compatible, so I don’t need to carry the Dexcom device.

[@bluetonight17]

Why does everyone reset the timers to last longer? Isn't that dangours? I know with my insurance all the sensors and everything is free. I know I have better insurance then a lot of people, but just wondering if there are other reasons why people do this

[@MaddieNielsen]

Besides financial reasons, many people like myself enjoy getting more use out of our sensors than the typical 10 days. The more use the better.

[@unused8021]

Does the app drain your better

[@MaddieNielsen]

The app can kind of drain your battery since you have to have it constantly running in the background in order to have your blood sugars linked to your phone. However, I have not noticed too much of an issue since I have a newer phone. :) Hope this helps answer your question!

[@yabaabullo5283]

Thanks the dexcom is easy

[@MaddieNielsen]

You’re very welcome!! The dexcom is a simple and easy device to use once you get used to it!! It has definitely made managing diabetes and controlling blood sugars a lot easier!! :)

[@marcoshernandez1427]

Alarms sound too low, I would fix that issue. Can't hear alarm when it sounds at night when sleeping.

[@MaddieNielsen]

I agree. However the phone alarm is plenty loud enough in my opinion since I keep my phone on my night stand. ☺️

[@mariaconcepcionbalagtas8401]

I need your help bec the time is 4 mins late

[@MaddieNielsen]

You should be able to click the 3 little bars go into settings then time and date and it should prompt you to change the time from there! Hope this helps you out Maria! :)

[@michaelsher6871]

How accessible is the receiver for the decks con she's calm G6 for blind people

[@MaddieNielsen]

There is only one button you push to turn it on and get your readings! However, it does not read or use voice or audio to tell you your glucose levels.

[@barbguillory4577]

I would use my phone, but it is incompatible along with Clarity. Would have to get a new phone or start an older Phone that is compatible.

[@MaddieNielsen]

That sucks you cannot use your phone!! But at least the receiver does the basic job!! :)

[@ZZ430T56]

When I got my G5 they said that I MUST use the Dexcom receiver and never a Cellphone. This is because I have Medicare for insurance. Many dont know this.

[@MaddieNielsen]

Unfortunately, Medicare has there own set of rules just like private insurance. This can make it very difficult to get the treatment options that work best for you but the insurance company doesn’t cover.

[@klaracraft6641]

It's two years later, so the rules may have changed but I just want to comment that you CAN use BOTH the receiver and a smart device but must BUY the receiver. "Medicare does not cover Dexcom G6 supplies that are only used with a smartphone or other mobile device."

[@turinreza]

is Clarity free?

[@MaddieNielsen]

Yes. The app is free :)

[@tiffanihermann9439]

yes, it's free.. truly free!!!

[@Jose-js7ke]

Can you use both the app and the receiver?

[@MaddieNielsen]

Yep you can use both at the same time 😊

[@Jose-js7ke]

Awesome thankyou for the information! 😃

[@MaddieNielsen]

You’re very welcome 😊

[@jefflax100]

What about using both the internal receiver in my TSlim2 pump and my Iphone?

[@MaddieNielsen]

Jeff Schwartz I do not know much about the Tslim pump, but I would assume you could use your iPhone/regular Dexcom receiver at the same time your internal pump receiver is running.

[@TheBellmenn]

Great Info- just slow down a bit. Great Job

[@ElectedOfficial1]

What’s the battery life on the receiver?

[@MaddieNielsen]

The receiver battery usually lasts 2 days in between charges if you use it on the lowest screen brightness :)

[@ElectedOfficial1]

Maddie Nielsen Thank you. Someone told me that the G6 was more painful than the G5 and now I have learned that it’s the opposite! Thank god because the pharmacy is getting the G5 today and I told him to send it back for the G6. Thank you so much. Do I need to set up the receiver and the phone at the same time in order for either to work?

[@MaddieNielsen]

Barbara Mowrey you can set up either at anytime. When you initially set up, it’s probably easier to do both at once. That’s what I did nearly 2 years ago.

[@ElectedOfficial1]

Maddie Nielsen so everything follows in order as in set the Dexcom then receiver, then the iPhone, and back to the Dexcom?

[@ElectedOfficial1]

Maddie Nielsen i’ve noticed that my battery is less on the iPhone XR than the receiver so I’m really happy that I have both of them on, and I use my iPhone and Bluetooth to play music for my exercise every day and it’s good to have the receiver close by me when I’m exercising! I love using both.

[@cheyannefaith8075]

How did you get that screensaver on your Apple Watch??

[@MaddieNielsen]

It’s a watch face called X-LARGE 😊

[@cheyannefaith8075]

Thank you!! ☺️

[@MaddieNielsen]

You’re very welcome!! 😀

[@ElectedOfficial1]

I can’t wait to get a watch but do you need a Wi-Fi connection because I’m allergic to Wi-Fi and I use data and Bluetooth.

[@rihannaanderson2071]

Maggie love you

[@MaddieNielsen]

😊

[@fastmoneyflow]

I just set up this system with the receiver. My phone wasn't compatible which I think is sad being these ppl had more then enough time to add more phones. They only have 5 compatible Android phones that work. What an embarrassment for this company. Looks like I should have researched them more closely and read the reviews. So I got everything started. After 2 hrs it was reading 160. I compared to my finger stick and my sugars were actually 81. I would have killed myself taking the sliding scale insulin had I went off their device only. Now I'm really questioning how accurate this is. Am I going to have to stick my fingers everyday for comparations? What's the point of having this. Anyone else have this problem or is there a breaking in phase for it to be accurate. Very dangerous because ppl could die from their wrong readings like I would have. BTW, I waited 25 min and re-took my finger stick, it was still at 81. There's dropped from 160 to 135. Wayyyy off

[@joehaas2190]

Your phone may not be compatible with the system, you have to use the receiver that comes with it

[@estpst]

very limited for the Android phones

[@MaddieNielsen]

Sorry to hear about that! I am a Apple user!

[@estpst]

@@MaddieNielsen you pay enough for the device,sensors,transmitters,, they shouldbe able to make something for all

[@MaddieNielsen]

@@estpst I completely agree with you!

[@Comiccollector239]

Sometimes the Dexcom G6 lies to me has that ever happened to you ?

[@MaddieNielsen]

Yes. Sometimes it gives me false blood sugar readings. It can happen. That’s why I fingerstick twice a day to make sure it is working

[@Comiccollector239]

Maddie Nielsen same here when it lies to me it’s beyond annoying

[@isajac3259]

At the meeting to get it they did say it’s a bit behind and one does bloods and the Dexcom g6 measures something else

[@MaddieNielsen]

Seatin man of the ages it measures interstitial fluid.

[@ElectedOfficial1]

Maddie Nielsen i’ve heard from Dr. Richard Bernstein who wears the G5 that they are always 20 minutes behind or up to 20 minutes behind because they don’t use the blood they use the substance that turns into the blood for a reading. I can’t remember the name, sorry, so unless you’re very low, it’s not imperative that you check ...or a high bld sgr for that matter.

[@shontaefranklin5610]

the one thing I have an issue with and I complained to Dexcom and I hope anyone who sees this does also... They are not up on having newer compatible phones. The iPhone they have compatible is older. The droid is the Note9 and the Note10 has been out since August 2019. The A10e is out in August last year and they have the A7. Nowadays people do not want to shop for old technology. I asked about some of the phones they have on their site and Verizon response: We don't make those anymore lol... I just put this on my daughter yesterday, after having it for more then a year and I can't even know her readings at school unless I have her take her Note9, I'm, to school. Shop a phone and it's too new for their app.. Would love more voices on this, so they can up their game, on updating their app when new devices come out, or just make the monitor have it's own WiFi.. Thanks for your response.. Wonder if the app you use is possible to use newer phones.

[@MaddieNielsen]

Dexcom definitely has difficulty keeping up with new phone and software updates. I bet there is a way that you can write to them and let them know of the issues so they can best work on them.

[@ElectedOfficial1]

Maddie Nielsen I hope it works with my iPhone XR!

[@Capt-Joe]

not on my phone

[@MaddieNielsen]

Are you referring to the app?

[@Capt-Joe]

@@MaddieNielsen yes

[@MaddieNielsen]

Capt. Joe is your phone compatible to have the app?

[@Capt-Joe]

@@MaddieNielsen My phone does not take the app

[@MaddieNielsen]

Capt. Joe that sucks

[@brianbowman5402]

This is a marketing company. I bought this only to find the app is not compatible with my smartphone. This is a crap company.

[@MaddieNielsen]

Hi Brian! I hope at some point dexcom will be compatible with all smart devices! Thank you for commenting!

[@dahliasmama77]

I put my receiver in the front of my sports bra.It will be close to sensor and not in a purse that may be a barrier to signal.Also I ordered a waterproof cellphone pouch that hangs around my neck under my shirt or the front of my shirt.Cant wait till it comes in mail.

[@MaddieNielsen]

All great things to help not lose the receiver!! Thank you!!

[@ElectedOfficial1]

dahliasmama77 i’m doing the same thing! I just got my G6 and I love it! My blood sugars are better than ever now as a type one diabetic, adult onset. I use both the receiver and the iPhone XR. The phone doesn’t seem to give warning sounds but the receiver does. I have the sound on but I wonder why that is? The phone shows up on my lock screen as I have it in that setting. Maybe I have to choose one or the other? Since I always have both of them I’ll keep the receiver as the beeper. I love all of the choices that are on the phone. The receiver gives you an option for insulin intake but it doesn’t say fast or slow acting like the phone does. I just put both in when I take them and hope that a doctor would know about the higher amount as the long acting in a lower amount is the fast acting insulin. The phone differentiates. The phone is much better at giving readings. I will download the clarity App now that I understand it and the difference. It’s just a read out.

[@hexegoetsch]

Dexcom Müll!!!!! Utopische Werte

[@MaddieNielsen]

I am assuming this means you don't like the Dexcom?

[@julieprince77]

Thank you for the informative video, however, You start talking really fast and making a lot of mistakes after the middle part of the video. I am not trying to be mean, but please try to slow down a bit, and you won't make as many mistakes and cause people anxiety.

[@MaddieNielsen]

Thank you Julie! I am definitely a fast talker and am working on improving this as i create more videos!

[@annashraga604]

Useless

[@MaddieNielsen]

The receiver is useless?

[@tomguilbault479]

Suggest you take a Public Speaking class. Slow down your speaking & your hand waving.

[@jacobosmak]

Im not sure if you will read this or not but you might want to re do this video.... it has such great information but your tone of voice is horrible.... re watch your video and tell me it doesnt seem like you are being forced to read a long list. thats what it sounds like.

[@MaddieNielsen]

Hi Harvey! I can definitely agree with you that the audio quality of this video is very poor. However, this is back when my channel was fairly new and I was learning the in’s and out’s of videography! I will continue to keep this video up!