Disney's EXPENSIVE New Skip-The-Line Could FIX the Regular Queue (But Isn't Yet)

[@charlab.7838]

Disney has made it a royal pain in the rear to go to the park. Our family is DONE with them. It's just not worth it and you spend your whole day looking at your phone.

[@Derelflint]

Yeah, it’s unfortunate. Went there recently for a week, definitely had a ton of fun and the magic is still there… but it was seriously, SERIOUSLY annoying how much we were having to deal with the lightning lane thing so we could get on our favorite rides. We ended up being there the week they updated it by removing the Genie thing, and I have to say it was a little bit better, but I have to believe there’s a few possible better ways to go about it.

[@francesw.6774]

I see your point, but I'd rather deal with the phone hassle and upcharge then spend hours of extra time per day standing in crowded lines, sometimes in the Florida heat.

[@Blazer-1000]

Womp womp

[@Derelflint]

@@francesw.6774 totally agree there. We plan our Disney trips in hotter months to get us in the most shade at the hottest times!

[@june1july]

Why watch an 18 minute video and comment about a park you are "DONE" with?

[@gcoolie5272]

Staying deluxe at Universal and getting the Express Pass is so simple and works. Disney is so complicated not to mention the prices.

[@nicolegroves6080]

Just an FYI the new Helios hotel won’t be offering express pass included, so they maybe moving towards this too.

[@nottud]

@@nicolegroves6080 Tbh I was expecting that as I think universal realise how good a deal it is so probably want to phase it out so are only grandfathering the existing hotels that offer it. I think they realise they don't need to offer it to get people interested in the hotels as is and probably helps them keep the prices lower.

[@DavidLeick-Burns]

The sheer amount of Deluxe rooms that Disney has compared to Universal prohibits them from offering a similar service.

[@nicolegroves6080]

@@nottudare the hotels at Universal (deluxe) cheaper? I’ve never gone to Universal. In years past the prices at Disney (even the Deluxe) were cheaper. But I haven’t compared prices since the pandemic. I wasn’t interested in Universal before because of all the 3D simulator rides my husband can’t do.

[@nottud]

@@nicolegroves6080 I've only stayed off property but nearby and driven in with hire car. Can get a decent sized place for hardly anything and driving in gives flexibility of arrival and departure time. One thing that was nice was because of booking from UK the accommodation had to waive (Or include) the additional nonsense charges like resort fees in the displayed price which was nice and had free parking. Was a few years ago so things might have changed!

[@GLJosh]

Just for a quick reference, MK has 20 'rides', EP has 11 'rides', HS has 14 'rides', and AK has 10 'rides'. At this rate Disney might as well just bring back the ticket books.

[@RetroFett]

They essentially have brought back "tickets", but in digital from. You Pay an etrance fee (cover chaage) then pay to ride the attractions you want... it's just all digital.

[@LeeTXJD98]

I think that’s the plan, eventually.

[@patrickcutter6811]

Bring back paper fast passes! Circle of life lol

[@nanszoo3092]

10 cents for an A ride and ? 50 cents for an E ride if I recall correctly, it may have been $1.00 in 1971. At today's prices, it would be $10 to $50 for a ride probably

[@Craig-g3n]

I've never understood why they don't put more rides at the other parks. I know MK is the busiest park, but if they made the other parks better, then they could be busier as well. They keep jamming everything into MK so guess what, everyone HAS TO GO to MK.

[@alexisbk9576]

Universal’s highest tier pass has Express Pass included after 4pm. And their three premiere (deluxe) resorts have the Unlimited Express Pass included for every guest on the room reservation, every day of stay (including check out day), all day, both parks, and unlimited times you can ride a single attraction. Universal hands down for our family. I know there are diehard Disney fans who disagree, but that is our opinion.

[@beene03151]

yeah when i was universal pass holder for a year i really liked their system instead of disney’s system

[@williamlyons3947]

Why not have more attractions and limit admissions to the parks (a guest can not enter park more than 5 times each year) to shorten the lines? No lightning lanes would be needed.

[@FrappeInsider]

@@alexisbk9576 yeah and you can just.. GO to the parks whenever you want.

[@jaked8949]

Brayden, Disney has shown time after time that their intention is to maximize profit at the expense of the guest experience. So there is no chance they will discontinue the single pass/ multi pass options. Premier Pass is just another upcharge on top sadly.

[@MickeyViews]

Very possible. I tried to find a hopeful angle here. However, if they can get away with it, they will keep all 3. Just completely insane

[@Sig_P229]

@@MickeyViews I was at Disneyland this summer. While waiting in line in 100 degree heat with no shade, Disneyland gave me the push notification on my phone. “Remember Genie+ can help maximize your day…” Disney is straight up predatory. It’s wild. I have never ever been so bitter. Oh and Disneyland Annual Passholders still need park reservations.

[@ckbarry]

@@MickeyViews100% agree with everything you said. They were too chicken to do only the PP at the beginning and are too greedy now to discontinue the less expensive LL. Can they just watch Defunctland (or this) ?! Or, I don’t know, see how much better the feedback is at Universal with Express Pass? Make the standby work and let PP people buy a more expensive option... nothing else except DAS. Do the math, Disney AND care about customer (“guest”) satisfaction. Both can happen at once. Blerg.

[@joealfanophotography9568]

@@MickeyViews while Disney is making you stay at one of their resorts for LL Premier the other LL options will need to continue. I’m guessing it’s going to be awhile before it’s just LL Premier. Any thoughts on Season pass holders and their options?

[@Elmerstudd007]

​@MickeyViews I truly wish people would boycott these upcharges would eliminate the LL services all together and if a skip the line has to exist they bring back the paper fast passes. It was simple, it WORKED! It was a less stressful Virtual Que! Of course the Disney company of today is not the company it was 20 years ago... they no longer care about their guests experience or the "magic" they only care about money and somehow people are paying for it still.

[@patrickcutter6811]

Disney made it necessary to have a degree in quantum physics to understand how to navigate this BS. 😅😂

[@corylieder1452]

It is intimidating. And once you put in the work, you realize how to use the system to make your day incredible, The Standby guests who refuse to pay MPLL prices lose out. But it's sort of like drivers on a tollway who choose to buy a TollTag vs. drivers who stop at the toll booth and pay with cash. If you don't do the homework ahead of time to figure out how to get a Toll Tag ... then you wait.

[@patrickcutter6811]

@@corylieder1452 yep! Wish it was still easy like back in the day.

[@GreenBlueWalkthrough]

To be fair the OG fast pass was also critsed for being hard to navigate... Then again it was free and way less nonsensical then it's successers...

[@jaygator98]

Nice, so if I spend 800 dollars per night in a deluxe resort, all I have to do is pay 449 dollars per person to skip the lines. So basically a 7 day trip will only cost a mere 20 thousand dollars. This is so ridiculous! I used to love going to this place 2 times a year but disney has priced me out of the opportunity for the last 5 years. I've decided to spend my money with Universal these past 5 years because my money goes way further there. No, it's not comparable to Disney but I don't have to take out a 2nd mortgage on my home just to take one Disney vacation with my family.

[@tonymiciche7374]

I disagree. Universal is just as good as Disney, but in a totally different way.

[@yumyumfish]

I can't wait till they introduce The Sucker Pass, $200 just to enter the park, but you are forbidden from riding anything. You can just spend on food and shops. People will do it.

[@coherentpanda7115]

Tim Tracker will be first in line for it

[@stevehafke3614]

When they first opened that's kind of what they had. You could pay a small admission fee and enter the park. You didn't have to buy an A-E ticket book. I think there were 3 rides that did not require a ticket but everything else needed an ABCDE ticket.

[@ThatOnePat]

If they could get around the capacity laws, they would. Can’t let the brokeys in on the sucker pass knowing they won’t be paying for the LL fees

[@OMGILOVEBANANAS]

Uh how exactly is this much different from what's already offered today?

[@tresha040876]

They already do, it's called Disney + lol

[@paulheadley6584]

Love Disney but it's truly sad how such a great park has lost its concern for the normal family, which is exactly why and who Walt Disney has in mind to begin with

[@Johnrl21]

What’s “normal”? Let me guess, it’s how much you specifically can afford.

[@SasseyMolassey]

This is ridiculous. But what REALLY gets me is the fact that they say it's a "day" pass, but in reality, if you can only use this "premier pass" only once per ride, then is it *really* a "day pass"???

[@SuMMeRFLi5]

Right, if you were able to use it multiple times for multiple rides, it might make it more valuable.

[@mikec2505]

Yes it is, because you can only use it on one day.

[@nanszoo3092]

it's all the rides once per day for One day

[@Sig_P229]

It has made a mockery of the annual passes as well. They are essentially meaningless unless you just want to go and eat by the castle. Even then, my parents whom are much older now, cannot just order the food they want. They MUST mobile order at some locations. So to recap, they have been annual passholders for decades and their reward is worse treatment? They are too old to ride most rides, they just pay to be with their grandkids, and now they cannot even order food in an easy manner because the phone system is not easy for older folks to use. WILD.

[@FrappeInsider]

One time per ride for triple universal's UNLIMITED express for 2 parks!

[@suaveclt]

Here's a crazy idea, build more rides to reduce wait times. Don't raise prices with a skip the line pass. It's ridiculous.

[@francesw.6774]

It's a crazy idea if maximizing profit is the goal, which it is. Rides are expensive to build and operate. They will only do it if it doesn't hurt (or better yet, increases) the bottom line.

[@xavierminchello8431]

THEY ARE BUILDING MORE RIDES. THEY JUST APPROVED 60 BILLION $ IN PARK ADDITIONS! THAT MEANS PARK FEES WILL GO WAY UP!

[@squidward_tortelllini]

or staff more cast members and pay them a living wage

[@jspihlman]

It will follow the concept of induced demand. Just like with adding an extra lane to an interstate. At first the lines get shorter, but then people see how short they are and more people come to the parks. Suddenly the lines are back where they were. Then Disney adds another new ride, rinse and repeat.

[@MC-nb6jx]

@@xavierminchello8431… Shhhh no need to shout 🙄🙄

[@vcarter0723]

Don’t even have to comment my thoughts, cause you said it absolutely perfectly, I agree with every single word. You’re spot on about running all 3 at once just being a bad value, for it to succeed it needs to be alone - you can’t spend $300+ and be waiting behind people who spent $15

[@corylieder1452]

Agreed that Premier Pass doesn't make much sense while Multi-pass exists. There are so many KZbin videos out there "can we ride every LL line attraction in a single day?" where they always succeed, using just the MP LL. So the Premier Pass is only giving you peace of mind and less "on the phone" time, but nothing tangible. That being said, as long as they don't do anything else to the MP LL, then they can do this Premier Pass without much impact to MP LL guests.

[@ktiki5638]

Love your animated graphics to explain it.

[@michaelbertolone5758]

I’m sure I speak for many people, but I miss the days before Covid went. A lot of the stuff was free. Bring back the old Disney.😢😢😢😢😢😢

[@happilyevanafter]

The bob iger company truly has never heard of the prase "if its not broke don't fix it." Fp+ was damn near perfect. So were the parks and company in 2019ish. Then bob started destroying everything slowly piece by piece.

[@cgard3165]

CEOs focused on short term gains to increase their Bonus is the biggest problem in American Corporations

[@austiniscoolduh]

"if its not broke, break it up and charge for some part of it that used to be included"

[@happilyevanafter]

@@cgard3165 👏👏 very well said

[@happilyevanafter]

@@austiniscoolduh yup. Exactly what iger does best.

[@june1july]

To be fair, it was Bob Chapek who ran Disney from early 2020 until late 2022 when a lot of the money grubbing really took hold. (Chapek killed the free Magical Express bus to and from the airport for Disney resort guests at the end of 2021 and free FastPass stopped when Disney Genie+ came about in late 2020 -- also a Chapek special.)

[@TheLostWorld-i8j]

My family did the VIP tour for $5000. Even with that price, we were limited to riding Rise once. That's insane. I hope they eventually follow Universal's footsteps and give us a fast pass that works unlimited times for every ride.

[@meanpinball9686]

Used to go every 3 years but last trip was so bad, we won't be returning until they can sort all of this out. Doesn't look promising that we'll be going back any time soon. Last good trip was in 2018.

[@johnshoemakerpbc]

The problem is the premier pass is just going to add to the lightning lane problem. They aren’t going to limit the single or multi lane passes just because of the premier pass. They are just going to make the standby lanes even longer.

[@sandrayates4645]

I was wondering if they might decrease the number single pass and multi pass LLs they sell. They are setting themselves up for failure with this new system if they don’t. I guess we’ll see…

[@corylieder1452]

@@sandrayates4645 I think you are right. There is a limit to the number of MP LL offered each day. Considering the people who wil buy Premier Pass are coming out of the population of people who were already buying MP LL, I don't think additional guests in the LL is in play. It's the same number of guests. Just some of the old MP LL people are now LL PP people.

[@writerpatrick]

@@sandrayates4645 They'll have to for the system to work. I wouldn't be surprised if they eventually get rid of the regular LL.

[@nosbig98]

We had the pleasure of visiting in September of 2021, just a couple of weeks before the launch of Genie+ and Lightning Lane. Having absolutely no "skip the line" service was GLORIOUS. We rode 13 attractions at the Magic Kingdom in a single day with two sit-down meals. It was a fantastic time. I am fully onboard with eliminating Lightning Lane or have a single prohibitively-expensive service with no other single or multi-pass Lightning Lane option.

[@seanhutchins6714]

We went in March 2021 when everything was standby lines only. It was great, the lines kept moving all the time and they felt faster because you were always going forward.

[@timc.8391]

I will pay an extra fee for Rise of the Resistance once Disney restores that ride to its opening day glory. So much of that ride doesn't even work now

[@jimmyjamsburner6944]

This so much, omg. They make enough in lighting lane a week to fix all the issues. Also, paying for a ride really sucks when it is completely broken half the day and you have to then stand in a long line for a refund.

[@pvallis7]

Brayden: I don't know why Disney hasn't scooped you up to put you in charge of park guest planning! You have such an amazing ability to explain complicated topics in terms we can easily digest, and you often spot things that I don't think Disney has previously considered. It wouldn't surprise me in the least if this Premier Lightning Lane service is the result of people at Disney watching your channel. So, I have hope that your suggestion of removing the two cheaper options will also pan out soon. Love your content always, buddy! 💙

[@mikalmos369]

The only way this current regime would hire him as if they felt they needed to do it to shut him up. They currently have the model of short-term profits over long-term gains regardless of how you get there. Brayden is old school and understands why Disney became successful. If you make something beautiful as well as unique and are more nice than anyone else about how you present it as well as making it for the largest population sector, then the profits will come and they will come in hand over fist and non stop. Customers for life. Disney has just become like any other typical modern Corporation not really caring to innovate or create just for the sake of innovating or creating with the only thing mattering is short-term gain regardless of how much of their customers are disappointed nor do they care about being the best and most unique. Of course it's not sustainable but it's going to be years before they're really affected are people realizing that Disney isn't worth its reputation anymore.

[@LtFRO]

The only way he would agree to being hired is if he got to make changes and put Disney in a better spot and us as guest happier..

[@corylieder1452]

Brayden is arguing for the Standby Guests who refuse to pay for the reasonably-priced Multi-Pass LL. So if you are a Standby Guest, you agree with him. But his ideas would be detrimental to the MultiPass LL users, that currently constitute 25-50% of WDW guests. Their experience would be turned into a worse Standby Guest experience.

[@OMGILOVEBANANAS]

He probably makes way more as a KZbinr given how Disney pays (doesn't pay)

[@ScottG91]

Family went to Holliday World, it's so nice just having a standard que for everyone

[@aprilyockey8647]

Holiday World is awesome. Free drinks, free sunscreen, free parking. Best water coasters too. We are spoiled having this wonderful classic park in the forests of Indiana.

[@mikerohlfing]

Fan-Made Dramatization that took my entire night.... it's why you're the best!

[@vcarter0723]

0:49 I just have to say that is a perfect visual of what it’s like, bravo on the animation! Having been that regular guest ball in the front just watching all the LLs pour through, exactly! A night well spent lol 👏

[@june1july]

Fantastic breakdown. I do miss the sweet spot days right after the pandemic when they just had "regular" lines throughout the parks. The feeling of constant forward movement is something missing with the LL options - your graphics illustrate this perfectly!

[@kathleenpersson3491]

For our costumes at the Halloween this year we went as FAST PASSES. We were stopped by so many people that said BRING BACK THE PAPER FAST PASSES.

[@Joe-n1k9i]

dude if this is just an addition these parks are done. The lines are so bad at this point. Zero spontaneity to a trip anymore. You need to plan out your whole day while spending a fortune. Meanwhile I go to universal cruise on every ride and not spend all day in lines.

[@itsallgood3017]

I liked the free choice, when it was go to the kiosk, put in your ticket, get a fast pass for FREE!!! That was a great price. i'm a hater on these new services. spending money at disney these days, i could pay my mortgage 3 times over.

[@avi8tor131]

@@buster5661 you mean more money.. they were always profitable. I feel like all these changes to offset all their losses from disney plus.. now they are nickle and diming the theme parks

[@erinharkiewicz7239]

@@buster5661 More people could afford to go.

[@GLJosh]

@@erinharkiewicz7239 "But that would lead to longer lines and less per guest spending."

[@erinharkiewicz7239]

@@buster5661 Only during peak season. Park attendance is WAY down year over year compared to pre-covid

[@jamienickason7182]

Hi Brayden. I just got back from Disney World and doing a 5 day Disney cruise. Drove down from Canada and drove into 1 hurricane and left 2 days early to miss a second hurricane…😢 this was our 7th visit to Disney World and our second cruise.. I found the cruise fantastic but the experience at the parks gets worse every time I visit.. more expensive, rides not working, rude cast members and the reliance on having to use your phone is ridiculous.. also being from Canada we pay $1.40 Canadian for every American $1.00 .. not very magical any more…..😢

[@ChrisSchultz066]

Why my family has stopped going. Next they'll start charging you for using the restroom and paying per sheet of TP.

[@gregmitchell4475]

As more of us stop going altogether or scale back the frequencies of our visits or spend more days at much more affordable Universal Studios, the secret is you may not even need to buy any lightning lanes. Many Disney experts are finding that when Disney says a stand by line is 60 minutes, often they are finding the actual wait time was 20 minutes. Disney may be inflating how long the lines are to get more people to feel like they HAVE to buy a lightning pass. If you are willing to rope drop and follow one of the park plans that these sites put out, you might have an even more enjoyable day without forking more cash out to the Disney greed mongers.

[@danarussell4246]

Why doesn’t Disney just say middle class people are no longer allowed at their parks. It’s obvious, they don’t want the riff raff of society there.

[@GLJosh]

No, no, no Disney wants the middle class to show up just "once in a lifetime" and go into debt then pay off that trip for the rest of their life.

[@danarussell4246]

@@GLJosh My wife had a dose of cancer many years ago. Christmas was fast approaching and we were both whooped from her battle. One of us suggested going to Disney (which we had done with our daughter when she was little) end of November first few weeks of December. We booked a trip last minute and had a great time. It actually became our yearly tradition (12+ times) until they went off the track. The last time we were there they had shutdown the railroad at Magic Kingdom and started building Tron. We really looked forward to taking our granddaughter but I’ll never go again. I wish Walt could come back from the grave and rid of this leadership team ruining what used to be a great experience.

[@francesw.6774]

You can bet they'd be happy to have big spenders only, but they can't fill the place with those, so for now they'll be happy to have people of more modest means and just try to squeeze every dollar and cent they can out of them. They are a big publicly traded company, and this is what those kinds of companies do (maximize profit). It will only change if they start struggling with attendance and revenue.

[@rexpositor6741]

As a big spender I’m ok with that. That’s why there is Six Flags. Go there.

[@henrypfeiffer5549]

I was there multiple times during Covid no lightning lane and lines flew!!!!!

[@Sig_P229]

@@henrypfeiffer5549 same. And guess what? I never got COVID there. You are actually far more likely to get sick now that they stopped cleaning the rides.

[@bethanywashington1243]

Same here. It was great, it wasn’t until after all of these changes were I felt like this isn’t as fun and I want to go back to universal. I go from the time park opens to closing. So I have plenty of time to wait in lines, especially since I don’t get on the coaster type rides, and I still feel like the wait is longer and vibes are different than before the new changes. It’s not as enjoyable as it was before. I’ve noticed myself skipping Disney all together and not even caring that I spent my whole vacation at Universal, and other places around Orlando.

[@frankiemoi]

We went several times during the COVID years and loved it! I actually loved the 6ft markers in the lines because I don’t like people breathing down my neck. 😂 A lot of people were ignoring them anyway. But the best part…the lines just flew! Wait times were great. I agree. Add this premier and take the others away or do away with all three! Let everyone have access to premier and GIVE it the guests staying in deluxe resorts (like Universal does with express) for free.

[@JazzyLnae]

It was less crowded so that makes sense.

[@henrypfeiffer5549]

Same here still no Covid pure blood 🩸

[@rickpontificates3406]

Greedy Disney could have a $700 "food line pass" or how bout a $1000 "sit in front of everyone parade pass" 🙄

[@thecoolestdad]

Dude I have been saying this already for such a long time now. The only difference I have been saying is, to completely do away with all lightning lane passes. No single ride pass, no lightning lane pass, no premier pass. Go back to everyone standing in the standby lines and EVERY LINE will move faster. These passes are noting but another way to suck more money out of people. Nothing but greed. Disney truly does NOT care about the guests at all. Not this generation of those in charge. It's gonna take a gigantic massive boycott of Disney and people all across the board unite and simply quit going there until they change things for the guests by LOWERING PRICES ALL ACROSS THE BOARD!!!!!!!!!!! Then we will see Disney become affordable for everyone again.

[@BostonChattanooga]

Thank you Brayden! Universal has been using a system similar to this for YEARS. I don’t know why people freaked out so much online abt this.

[@TheHomeDesigner123]

It is so sad to see this once loved company descend in quality and become so expensive it is beyond the regular family incomes. The descent started when Iger went on a buying spree overspending for Star Wars, Marvel, Pixar, Fox, ESPN, and Hulu. He indebted the company so much it can no longer generate any decent ROI and has been forced to raise prices on their Cash Cows “the parks”. This action has reduced attendance and hotel reservations, and add to that their cinematic failures and any fool can see they are done.

[@smith9808]

As you said, This only makes sense if the single and multi pass are removed. 16:10 - summarises it perfectly

[@ethanshackleton]

Single is perfectly fine, it’s only multi that’s the issue, the vast majority of European parks offer it and there fast track queues don’t affect the regular experience significantly.

[@metallicnole4514]

@@ethanshackleton I've often thought having a version of the premier pass at a cheaper price point than what the premier pass is currently with single lightning lanes working the exact same would be a better system.

[@ethanshackleton]

@@metallicnole4514 The prices vary based on the park and day, the chart says they can be $150 per person occasionally. Making it too cheap wouldn’t solve the issue.

[@gabedl2834]

If they got rid in all those lane options I would have been all for this change..standby queues are gonna be a hit or miss now..even worst if a ride breaks down and reopens with a false exepected wait time little do people in standby know theyre about to open up the flood gates on them

[@corylieder1452]

@@ethanshackleton That cheaper $150 per person per day before tax price is only for the parks where you don't need it. It's a minimum $329 at MK, for instance.

[@michellekelly5522]

Best reporting on this new system. Totally agree. I hope they keep this version and get rid of the two existing options. Better for guests purchasing it and those waiting in standby. I wonder if it is priced high enough that Disney will get rid of the existing system. They must be making a fortune with so many people using it.

[@corylieder1452]

"Better for guests purchasing (Premier Pass) and those waiting in standby." Yes, but a much worse experience for current MP LL guests, which constitute 25-50% of all WDW guests. Disney should be careful alienating that segment of their guests.

[@michellekelly5522]

Except many of the guests using it now feel they have to because of the length of the standby. Many would be fine with standby if it moved quicker.

[@notdavea5778]

Here in uk we cannot plan in advance. We are not able to make reservations until we are in the USA. Which means the perk of planning ahead does not apply, so not only is Disney world an expensive holiday, they are providing a two tier service. They blame global internet rules, I am sure there is something that can be done. We were always able to book fast pass in advance with Disney hotel reservation so I am sure if they were creative this could be resolved. Thankfully uk visitors often stay longer, but if you visit a week at the beginning of a vacation you will have no choice accept to use standby.

[@nottud]

I guess go universal or Seaworld first. I am from the UK too and I agree it sucks for us. :(

[@RodPriester]

Or…go to universal, stay at a universal premier resort(less expensive than Disney Deluxe, managed by Loewes, and more up to date) and get unlimited express pass included…better value…..Disney makes vacations way more difficult than a vacation should be

[@Gabriel-od2kp]

My annual pass expires in February and I can't wait to not renew. They have so much to address. Going to the parks now is a terrible experience. If they just have this one expensive option i can see it helping a lot. Until then...

[@levelman4214]

We are in WDW now and even if you buy multi pass, at noon there are no attraction left to book.

[@ThemeParkAngel]

One of the most overlooked things about ask this is that disney isnt built to have a fast pass system. Look at Universal for example. Most of their rides have dual loading platforms so one line doesnt affect the other. And if for some reason the express is empty, they allow the regular queue to load on the express side

[@christalastinger2345]

Disney's greed just doesn't seem to end. Not only are they hurting the parks, these increased prices affect the surrounding businesses and their employees. People can't afford these extreme prices.

[@e.l.norton]

They had a system that worked and broke it. Listening to these options discussed must be what a stroke feels like. With attendance dropping and Epic Universe opening in May, this may well all be academic as everything may be a walk-on a year from now for those still patronizing this awful company.

[@SuMMeRFLi5]

to me, it's a last ditch money grab before EPIC opens. They're scrambling, but they can't even muster expansions or new parks as fast or cool enough anymore.

[@PhilThach]

Very good work, Braden!

[@kentslocum]

MultiPass and SinglePass LightningLane are basically just a more confusing and convoluted version of the original ticketbook system. Disney is not only creating a terrible guest experience, but they are still leaving money on the table. 😢

[@smileycindy]

I totally agree with all of the points that you brought up. Let's go back to regular standby lines, free people up from constantly looking at their phones (this is taking away from quality time together while at the park) and get rid of the little upcharges everywhere. I agree with your point that the pilot project might not work out well if they are keeping the old with the new while testing, though...

[@danagenovese6646]

No matter how well you explain this, it’s still convoluted. You are the messenger and you’re doing a great job but it is still too confusing. This premier lane is awful. Why is it so expensive and you can’t park hop with it?

[@jstamets]

Disney is doing a great job at leveraging their imagineers to come up with new and innovative ways to charge you money without actually giving you anything in return.

[@angelas9467]

Disney has officially lost its flipping mind. That's all I got

[@ClarkyAv]

What is clear is that the Disney company hasn't had clear leadership with vision for decades. They have got to stop the politicking and put someone in at the top with a unified vision for the future of the company.

[@CView]

You are the best at what you do - thanks for all the effort even when Disney probably makes you want to talk about others things :)

[@juanitajones6900]

The more I hear news of these new " services", the less I'm inclined to book a WDW vacation, let alone visit a Disney park for one day.

[@yeah_datz_mimee]

How angry will these ppl who buy this be when half of the rides are down‼️

[@DaveWills23]

😂 Fair play, Disney are doing a great job of pushing more and more people to Universal. If I come from the UK for a week then it'll be all at Universal and SeaWorld now.

[@Lori5564]

Disney is no longer the most magical place on earth and its sad. Im grateful to have had 5 wonderful trips to Disney from the mid 1970's thru the late 1990's.

[@tonymiciche7374]

I second that! I had some wonderful times at Disney in the past. At this point, I don't know if I'LL ever go back!

[@ItsameBS]

They are also probably trying to cut down the amount of VIP Tours so they can stop paying the guides.

[@JasonLefevers]

The decision-makers at Disney in every area must look for the worst possible decisions.

[@bravekumquat3014]

We were there a couple of weeks ago (during Milton, for crying out loud). Even on good weather days very light crowds and a lot of walk-on rides. Disney has a big maintenance problem, imho. Lots of broken/ barely maintained items in the parks that have existed for quite awhile; too many to list here. Loved Disney in the past, but they are so greedy and it keeps getting worse. Starting 25-26, Universal is going to eat Disneys lunch, big-time.

[@peteykirch]

Now imagine if after this test Disney decides to drop the need to stay at a deluxe resort to get Premier Pass, but then they decided to clog the lines even more by giving every Deluxe resort guests free Multi Pass.

[@suzzanekaren9871]

I absolutely agree Disney is spoiling the experience, people spend so much time on the phone it’s like playing bumper cars. Also it would be fantastic to see the parks , as Walt wanted us to . As we live in the uk it’s quite a special trip , we came in April and some of the Disney spark has gone due to extra payments, phone bookings etc . Just wanna have a holiday. Shame on you Disney.

[@HHNZombie]

They have destroyed their parks with these incomprehensible schemes. They should offer a very limited number of Premier passes for sale each day and scrap everything else. Period.

[@CristopherFoster]

I’d rather Disney have $300+ tickets and people go less. It used to be a 1x in your life experience to go (maybe 2-3 if you were rich). I’d rather take my kids 2x in their lives with less people/lines vs going every single year, stuck in line 7 hours each visit, which is so not magical. Similar to the $250 Mickey Christmas event back in 2021, where we ran through zero lines for 6 hours. It was amazing and I’d rather pay out for that experience every single time.

[@NickInSanDiego]

Now that they’ve started it I think they’ll never get rid of Multipass unfortunately. Perhaps one thing they might be able to do is find a sweet spot for the price of the multipass. For example if they tested and found that if they tripled the price of multipass, then only about 1/3 of the people end up buying it than previously. At that rate Disney still makes the same money, LL is much shorter of a wait for those who purchased multipass and premier, and standby moves more smoothly because there is drastically less people to have to let through LL first. Win-win-win. If that change makes the benefits of multipass too close to premier pass then make premier pass unlimited. With its crazy price, I don’t think the number of people willing to buy premier pass will affect the length of LL much. Also, in my dreams the parks go back to how it used to be. Such Sweet Dreams.

[@Sig_P229]

Disney broke Disney. They didn’t need any help. It’s been a steep downward spiral since Bob Paychek. Edit: Bob Chapek was the Chairman in charge of the Disney parks in 2015. The parks have definitely been worse since 2015. No question.

[@LennyisFast]

Chapek was the fall man , this trend starts and will end with iger

[@metallicnole4514]

@@LennyisFast Chapek the fall man? Wasn't he in charge of the parks division before he was ceo?

[@patrickcutter6811]

No Paycheck fan, but he was the fall guy. Iger has ruined this company. Isner wasn’t perfect but boy were things much better under his leadership.

[@patrickcutter6811]

@@buster5661 you referring to Fox acquisition?

[@cab8866]

​@@metallicnole4514everything comes to Iger.

[@IanHallett-t2h]

If Disney carry on the way they are going, then their parks are done. They should drop all this madness and just let people queue normally for a ride. At least you know how long it will take. I remember visiting the parks in the 90’s. Visiting during the off peak season most rides were a short wait even though the parks were busy. They are just ripping off their customers to try and get money back for bad business decisions made by the board.

[@myutoob2011]

I think it's fantasy to think that Disney will drop the Single and Multi Pass LL. I'd be happy with your scenario. However, I believe we are stuck in hell forever.

[@pixiedustgirl13]

Great analysis, Brayden! Thanks for this (and all of your) videos! Hope that you are doing well!

[@ThisIsDownstate]

NOTHING about anyone of this is to improve guests experience, even the ones that spent hundreds on this pass. its just a money grab. as is everything at this place nowadays. can't believe people are still going at this point. You can fly to japan and come to our parks for way less i reckon. its less than 100 bucks to get in, food is cheap, ok the hotels arent that cheap but they're not as much as America. A family of four trying to go on a peak ride has to drop 100 dollars for LL >>>wtf ! And after they just spent , what 200x 4 for entrance. thats almost a grand for a day. Its actually difficult for my brain to comprehend people paying that, its literally insane.

[@kimberlyferguson2501]

I couldn't agree more. I said this when I first heard they would be making a payed lightning lane system. Do it like Universal. Expensive with a lot less people. They get their money, but the regular line isn't torture and unmoving. I was so disappointed when I heard that wasn't their plan.

[@LtFRO]

You're thinking to logically, can't have that

[@davidslaton]

I didn’t renew my family’s annual passes because of the lightning lane ratios.

[@aerotheepic]

8:12 ayy 1992 was the year I was born 🥳 but it's NOT the price I'm trying to pay for magic kindgom

[@OliverIng]

We’re heading out next week and our organiser of our trip has made us all budget $300 per person on top of our trip for Lightning Lane Multipass and Individual Lightning Lanes for one ride per park. It’s an additional $2,400 for the 8 of us. It’s ridiculous.

[@corylieder1452]

The value add will be there, though. Multi-pass LL is incredible if you learn how to use it.

[@OliverIng]

@@corylieder1452 it’s identical to FastPass+ which I’ve used many times, just with a price tag now

[@julietmichael5737]

I Totally agree with you! I think if they Only Offer an expensive one , IRONICALLY it will Actually work better & honestly hate to be on the phone all the time, instead of relaxing and Enjoying the day🎠🎡🎢🎪

[@penelopepitstop762]

We were there just before Milton hit and we purchased MPLL for all but AK. My observations: not needed at AK so I’m glad I didn’t buy it and for the other parks, it didn’t seem like a ton of people bought it. Maybe I’m wrong but it seemed like it was only a handful of people at a time. What surprised me most - that 30 minute early entry actually was handy. It enabled us to ride the “extra” charge LL rides before they got crowded. I just don’t see a whole lot of people forking over the big bucks for the premier, but who knows…

[@aviGeek11]

I wish we could just limit the amount of people that can come into the park, so the experience could be comfortable.

[@KimomoDragon]

Too many people makes it very uncomfortable. But I find that's the case everywhere these days.

[@stevemammen5595]

What is the happiness of being on your phone trying to book rides in their fixed system???

[@OfficialGlitchLab]

You either die a hero or you live long enough to become the villain..... Disney is a villain. lol

[@metlinematt]

Everything you said here was perfect, I agree 100%. Disney needs to hire you as a consultant!

[@exfedrichard]

How about if I just skip Disney altogether? This is absurd

[@littletoelee]

That’s what Disneyland Paris offer. A very expensive premiere access pass and you have the option to pay for a single ride too. The queues are no where near the length they are at wdw. As Brits it’s now becoming ridiculously priced to come to Florida anymore. It’s as fraction to do dlp and we’ve got a whole new offering next year once adventure world opens with frozen

[@HoltAlex]

I'm really interested (and quite afraid) to see what Universal UK does to European theme parks in general re skip the line services. You're absolutely right that this crap doesn't generally fly in Europe, it's there for the people doing a once in a blue moon special trip, but it's priced so it doesn't affect most people's experience (Merlin manage that perfectly well on their own with poor operations 😅) I'm scared that Universal will copy the USA model and it'll work financially, and other European parks copy it, resulting in a worse experience for everyone else. Hopefully it doesn't happen.

[@ZahraIsMyDog]

1:22 Dad losing it in Peter Pan line. Not an uncommon thing.

[@evomarroquin]

😂

[@Art_V101]

I totally agree,get rid of the single and multi lightning lane,having standby lines move is a big deal in the guest experience,they need to realize that!!

[@dikov889]

I wonder if there will be meet-and-greets with Iger in the new Villains-themed area? 🤔

[@timwolfers7880]

Dear Disney Empire, Intercoure yourself. Sincerely, a former customer.

[@jspihlman]

They're charging significantly more for less. Universal's includes unlimited rides, sets you back $110-115 and is included for free with deluxe resort stays. Disney's is up to 4x the price, one ride on each ride per day, and deluxe resort guests still have to pay for it. Also I agree that this isn't going to work well with the lower priced tiers, but I also think in its current form, if they got rid of single and multi pass, they'd have no one in the LL queue. Who can afford this? It's going to be a very small minority of guests. I also wonder from a profit standpoint if more expensive LL passes, but less of them sold will equal more money than single/multi pass that sells more per day, but at a lower price point. I also wonder how many people are actually buying single pass when multi pass is basically the same price for 3x the attractions. Seems like a waste of money! I know there is some rube out there purchasing it though or Disney would have gotten rid of it.

[@daisycocoa2557]

The extremely low resident annual pass cost is what crowds the parks

[@corylieder1452]

Yep. That's why going in rain storms is so great. The locals stay home, for they can just come back next week. The WDW resort guests are already committed to coming, so the parks just have them.

[@tiffanybaby13]

Lol you’re telling me ppl will pay 20x the amount for almost the same experience as buying lightning lane? It barely takes any time to glance at your phone to book the next ride and it will still take 20-30 min to walk there and buy a pretzel on the way

[@KimomoDragon]

Some people will pay that just to relive the "before the phones" experience.

[@Teletran35]

Unless your super rich I cannot see alot of people useing this option

[@JazzyLnae]

Thats probably what they want. If everyone bought it the LL would be worse than standby.

[@ericneumann8509]

Thanks for explaining this

[@stevee5195]

This solves the problem? That's like saying we're going to solve the emissions problem by making gas $30 a gallon so everyone will buy electric cars. Also, it's a clear push to get people to pay more by choosing a more expensive hotel to get access to this "pay more solution". Don't call it what it ain't.

[@Tehwugginator]

The issue is that they had a healthy amount of people in the fast-pass lanes on the old fastpass timeslot system where it was first-come-first-serve and that was all there was to it. Once they started charging money for it, they went "Hey, if we just increase how many people can get fastpass, it'll make us more money!" but now that's ruining the lines for everyone, and people are paying to stand in line for the same amount of time they would have before the system was implemented in the first place, despite having to pay more. On paper, the entire new system is literally just a scam.

[@corylieder1452]

I see your point, but I haven't experienced that when I buy MP LL for my family. We have used the system to give us incredible experiences and definite value add over the standby guest experience. I wouldn't blink at paying $50 per person per day for MP LL. I'd hold my nose and be annoyed between $50-$99 per person per day, but still pay it. After that, I wouldn't go to the parks.

[@avi8tor131]

Bring back free paper fast pass

[@smith9808]

That existed when Disney had moral standards and respect to their guests.

[@avi8tor131]

@@smith9808 i agree. I feel like they are leveraging by nickle and diming guests over this disney plus losses

[@CobraKai63]

Nope..get rid of fastpass all together. The shorter lines is an illusion, the wait time and capacity are fixed depending on crowds. So if you spread it across all guests you get a better experience for everyone.

[@june1july]

Free fast passes on the app were great, especially planning ahead by 60 days. Racing around for those paper passes again? No thanks.

[@ryancampbell955]

Loved, loved, loved paper FastPasses! Everyone had an equal shot. No grabbing them 60 days out or 30 days out, nope, just pay your admission and go around and grab your passes. It was a fantastic system! I used it many times and I never felt the need to run around crazily trying to snatch them all up. I made my way around the loop, and when I passed a ride I wanted to ride, I'd grab a pass. There was not one visit where I was unable to get a pass, and I always got to ride what I wanted. I really miss this system.

[@rexpositor6741]

Love it. Anything that makes the day easier. I’ll be there in two weeks, staying at the grand and 100% in for MK! Woohoo!

[@Big_Dai]

Wait.. isn't this worse? I would have expected this "premier" pass to give you access to Lightning Lanes as if they were Standby Lanes (didn't know VIP Tours existed) and not needing your phone WOULD be worthwhile.. Being able to access these LL once!? No thanks!! But it makes sense, as these changes affect ALL visitors negatively (making other lines worse for other and the cost), which makes the requirement for something better than the base offering almost a must on packed days. How sad.

[@libertysdaddy1514]

SHAME ON THEM!!! I love the parks and resorts like true blue die hard Disney Parks fan.. I could care less about the films etc etc … even though they are an integral component of the parks…. This is absurd. Shame on them.

[@thegenerikshow8545]

I haven’t been to wdw in almost 10 years now. I’ve been wanting to get back but things like this disincentivizes me to do this. Not that I’m the market for it. It’s the principle of nickel and diming. And the regular lighting lane is pricy and complex too, and I’m a planner type on vacation too. But I did go to Disneyland over the summer for the first time and still spent the whole day looking at my phone. Was close to dying around 4 so had to stop what I was doing go back to the hotel, charge, and come back to a a bunch of closed rides and being herded like cattle around main st cause of the firework demand and not being allowed to stand idly anywhere. It’s just distopian.