DJI Customer Service Review: My Experience Dealing with Them

[@DJISupportGlobal]

Hello. Thanks for sharing your feedback on our service. This will surely strengthen our customer relationship and foster advancement in customer service between our DJI customers. We're glad to be of service. Thank you for choosing DJI.

[@autisticdrone.]

To DJI, I lost the two magnets from my DJI mics , the square ones that keep the mic on clothing, can you tell me where I can get replacement’s? Thank you..

[@davidapharry4680]

@@autisticdrone. You might have better luck contacting dji directly.

[@stevieelder2422]

Great to see how helpful DJI are. Been a customer for quite a few year now and always had DJI Care Refresh. Touch wood iv never had to use it so far but heard so many positive comments about their service and your feedback video proves this point. Well done DJI for solving your problem Robert.

[@NickB_Yorkshire]

Wow 😮. That IS great customer service. Nice one 👍🏼😊

[@WindsweptRobert]

Yes it was!

[@kittyemzcanada]

👍...it's good to hear of a "positive" purchasing experience for a change.

[@UKBUBBLERS]

I've sent about 3 items back in the past, and my experience was 100%. I've never known a company to come anywhere close to the service. It's a shame other retailers don't follow them. 😁👌👍 🇬🇧

[@bradroberts8629]

Nice to see that DJI has " Stepped Up to the Plate" in helping you

[@autisticdrone.]

Hi Robert. Thank you for sharing your experience of DJI. I will see if they can help me. 👍

[@ptaylor5014]

Touch wood, i haven't had to contact DJI for any replacements etc, but its good to know they have great customer service if ever needed.

[@TaniaGail]

I've used DJI support a few times now with no issue.

[@johnburns5783]

Well, dinny break this one Robert 😉😉😉