You are not getting them in trouble... they are getting themselves in trouble... ask for a supervisor always.... if they are not able to fix the issue then go to the next step....you were polite and calm I'm sure.... but be firm.... I love your vlogs... you keep it real.... thanks so much and be well...
@50fifty159 ай бұрын
Oh Sam, I love watching your videos so so much. You are so sweet. Even if something horrible happens, and you have something negative to say, you always follow it up with a positive. Does anything make you angry? I try and be positive and make the best of things, but it’s so hard. Your videos make me happy! ❤️
@Sam4G0d9 ай бұрын
Aw thanks so much! Very kind of you and I'm glad you enjoy the videos :) I try my best to always look at the big picture and how small and insignificant little inconveniences are. Life is too short to dwell on them! But yes, some things do make me angry - mainly injustices in the world/bigger issues. You're right, it can be hard sometimes - but you are awesome and keep trying to look at the positive side! Years ago, I had a therapist who asked me the same question as you btw - "do you ever feel angry"? She made me realise that sometimes, anger can actually be good and needed. So don't be hard on yourself xx
@Rob-b6l7p9 ай бұрын
Hi Sam I’m so sorry you are we’re not allowed in the ratatouille restaurant I happy you ended up In a delicious restaurant ❤I look forward to your videos every Tuesday,Thursday,Saturday And Sundays love your videos Sam xxx🧡💛💜💙❤️🏰
@Sam4G0d9 ай бұрын
Thanks so much! :)
@shelleysgnp9 ай бұрын
You handled that like a champ. Much and all as I wish I could take it on the chin and still enjoy another meal like you did, being spoken to like that would've completely ruined my evening 🙈 I hope they made it up to you if you went back!
@Sam4G0d9 ай бұрын
Thank you
@vintosvault9 ай бұрын
I would be crushed if that happened to me as I love the restaurant and have it booked for my March trip. Hope you get to go there and they give you a great experience!!
@maritag98129 ай бұрын
When we went to DLP in June 22, we didn't have a reservation and went back a couple times trying to get in as walk-ins, and on the second attempt (on the same day) we got in! Seems like it's hit & miss with that restaurant 😅
@jazzydebs9 ай бұрын
Oh Sam, I'm so sorry that you couldn't get into Chez Remy for your reservation. Can't believe they closed their doors early? I'm pleased that you spoke with a lovely compassionate cast member who listened to you and resolved the issue for you to return there the next day. But Brasserie Rosalie for the win eh? It's becoming your local Sam 😍x
@DonnaRichards-nj4cb9 ай бұрын
I had a feeling you'd end up in Rosalie. We loved it last Sunday xxx
@bronniepaterson46949 ай бұрын
This is outrageous and I would of been fuming! We travel in a large family group ages 2-90. With the planning and good will it sometimes means you run late. We would try to send 2 people ahead but this is not always possible. If it says 15 minutes then they should honour it. The food any Rosalie did look lovely. We all love pasta so this is good news for us… 53€ is a lot for one person though but I guess if it’s a good standard then it’s justified 👍🇬🇧
@albisplanet96829 ай бұрын
Aweee I am sorry that you didnt have the chance to eat in Chez Remy this time.. :( it is my fav restaurant so far. Much love to you and thank you for your videos ♥
@jessicabettsyrose9 ай бұрын
My sister has surprised me today for my Birthday , that we are are going to the Royal Banquet at the Disneyland Hotel in August when we are visiting DLP , I’m super excited !!! :) ❤❤❤
@ololol6629 ай бұрын
Shout out to you for not being a Karen ❤
@philnewton-england77952 ай бұрын
I've been going to DLP for 13 years and something always goes 'wrong' every year - nothing major to spoil the holiday, just little things. Did they do anything to make it up to you ?...free meal, free drink?? Next time I'm there I'll definitely give Rosalie a visit - thank you.
@marialilshorty67489 ай бұрын
Unfortunately I had a lot of bad cast member experiences and they all were linked with food places… Sill be going back though because of the delicious food!😆
@penelopefoster51589 ай бұрын
Bless you Sam ,hope when you go back to chez remey it will be better fingers crossed I have mixed reviews with regards to chez remey Had some good experiences and some bad We were late once as my daughter had a seizure ,we were less than 15 min late and the same thing happened had to go back later in the day so that was ok Sometimes the staff even on the tide are mixed for their friendliness ,we've had some not so friendly staff but then we have had staff that have tried to sort out the un helpfull staff and they were just phenomenal ,like you say sometimes this happens ,some staff are maybe having a bad day 😵💫😕 so glad you found a lovely place to finally have your meal !!sending lots of hugs 💜💜xx
@happymaskedguy19439 ай бұрын
Chez Remy was an unmitigated disaster on our visit. The tiny waiting room was completely overcrowded, we waited 40 minutes to be taken to our reserved table, even after arriving 10 minutes early. When we walked into the restaurant, I expected it to be mobbed due to the hold up, but there was many tables free and clean. Extremely incompetent management. It took an age to get drinks. We got rolls with no butter, asked for butter, they forgot. My salad had a lovely black hair in it. They didn’t offer a refund, only another starter. Main course was steak, which was tough, full of tendons, and blue in many parts. Restaurant had a continual cold draft. The theming is cool, but it could desperately do with some characters around - either walking around, or rven screens, sounds or other special effects to make it feel like Ratatouille. Generally it just felt more like Toy Story - big props etc. There was no Parisian romance to it at all. Total rip off. Would never go back. Only good part was that our waiter, Stephane, recognised that things were going badly and tried to be apologetic, but by then it was too late. And judging by other people’s reviews online, this experience was far from unique. Chez Remy need new management.
@happymaskedguy19439 ай бұрын
We were there 2 days ago.
@shardae52199 ай бұрын
This was our experience back in May 2023. I was so disappointed
@louisnk99149 ай бұрын
chez remys loss sam :) , the food at Rosalie looks delicious and honestly 50 euros for a good meal is not expensive in 2024 , thank you for the great video as usual
@eleanorstarr64989 ай бұрын
Poor old you glad to see your mum is better
@happymaskedguy19439 ай бұрын
The impression that I got from Chez Remy is that it is being treated as a cash cow - the management is incompetent, and the waiting staff are either overworked and stressed, or aimlessly wandering around wiping already clean tables. The attitude in the kitchen also seems to be a problem.
@happymaskedguy19439 ай бұрын
The foodstands outside Chez Remy serve better food. Save yourself 2.5 hours and €40 per person!
@livimc58779 ай бұрын
We went in January 18th and we also had the same thing :( so sorry it happened to you!
@michaellittlejohns79689 ай бұрын
Can u do a video and go to Disney Hollywood studios and meet the Disney jr characters doc mcstuffins, Pluto, vampirina and fancy Nancy and shake their hands and give them a big hug please
@liesj27089 ай бұрын
Oohn so sad you had that experience at Disney, that’s not magical at all :(. Rosalie looks delicious though! I saw on the video they also have The Comptoir from Rosalie, hope you one day maybe make a video from that too ☺️
@Sam4G0d9 ай бұрын
Thank you! Will do :)
@andreadixon30809 ай бұрын
Oh dear chez remy I had high hopes of seeing the food
@happymaskedguy19439 ай бұрын
The food is mediocre and poorly prepared. It is NOT what you would expect from a Ratatouille restaurant.
@Sam4G0d9 ай бұрын
Next video :)
@joffdorling35629 ай бұрын
Great video as always sam I really enjoyed watching this one😊👍👍
@martinhodgson82909 ай бұрын
Hiya Sam I My Life Is Fine Thanks Wow Nice New Restaurant
@beckylloyd30699 ай бұрын
I cannot believe they closed early and wouldn’t let you have your reservation! And the way they spoke to you, terrible service for Disney (especially as on their literature it said 15 mins after they keep your table for). I also think it’s a shame you didn’t get some kind of extra discount off your chez Remi food the next night. I’m a gentle character but can be very feisty in bad situations like that. Your food in Rosalie did look good again though I definately think I’d enjoy choices there 😊
@Sam4G0d9 ай бұрын
Yeah, it was all a bit of a mess, and I agree they could've handled things better. Sadly, these things sometimes happen, though :( Thanks Becky x
@designdoctor2479 ай бұрын
??? they did the OPPOSITE of making magic...if it was ONE person i would say...hum that person was not trained to Disney standard...but it was two cast members??? just sad ...really sad...
@dianavogels4939 ай бұрын
Hi Sam, can you do a lunch at plaza gardens? We are going to Disney on 31-01 and made reservation for the lunch on 02-02. Also have reservation for hunters grill and watched your video. Ok... all of your video's 😅 thanks for your effort on filming everything
@christinetyrrell22959 ай бұрын
If it can happen to you can happen to anyone
@Libra2go9 ай бұрын
I don't care for Remy's except for the novelty of the restaurant itself. We had to ask to have the steak taken off the bill the last time we ate there as it was inedible shoe leather. Couldn't even cut it.
@a.f.3939 ай бұрын
I find the cast members in DLP not as nice as in USA… unfortunately.
@happymaskedguy19439 ай бұрын
We have been in DLP for the past few days, first time. Every Cast Member has honestly been wonderful - this was NOT the case when we went to Disney World last year. At least 30% of the Cast Members were miserable, uninterested, bored looking. Especially restaurant staff.
@Sam4G0d9 ай бұрын
Not so nice cast member experiences can happen in ANY Disney park - I've personally experienced them in all the Western Disney Parks I've been to! Disneyland Paris CMs as a whole are WONDERFUL :) There will always be little exceptions here and there, and often, it's just cuz they had a bad day x
@nataliemoody48239 ай бұрын
Hi Sam hope you and all the family are well, The food is Rosalie just looks amazing, my daughter almost lives off sausages lol so hoping it’s like a sausage we get here in uk and my partner( big child lol) loves chicken nuggets so you think they maybe able to do a adult size chicken nuggets? 😂. Also please can I ask what was inside the profiteroles you had please Sam xxx
@namefaceageirrelevant9 ай бұрын
Honestly, while the theming of army is nice - I don’t love the vegetarian food! There are much better options elsewhere in the park.
@marciefangs57439 ай бұрын
Me and my parents went for a meal in chez remy and we all ordered the steak and it was soo incredibly chewy none of us could eat it ): most of the reviews seem positive so i guess we just got unlucky