Dupray Hill Steam Cleaner Review

[@ziggiedean39402]

Dude... White vinegar is not a chemical... It’s an alkaline natural acid, and while its odor is to some, strong, it’s not going to hurt you if you inhale it😂 This was a great review and i took much heed to what you had to say about the steamer!!👍🏼 One more thing, I also don’t think it’s a good idea to use such an abrasive brush such as the brass bristles on tile grout because it can remove the grout. I was doing that to my tiles and eventually I had to get them re-grouted after about 2 years

[@DIYJeff]

@Dean Hunstock, true that white vinegar isn't a chemical, but it is a disinfectant. And while it may not hurt you to inhale it, it can sure make your nose wrinkle and your eyes water. By the way, if you read the video description, I've updated my experience with Dupray. In my opinion they do not stand behind their product and have horrible customer service. Once the until malfunctions outside of the year warranty, you can forget about being able to get it serviced. Buyer beware on this one.

[@LuxAudio389]

​@@DIYJeff It's bad that your unit failed. They are not cheap . But I have personally found that most manufacturers don't warranty products bought on eBay. If it's something major that has a warranty, I ask for the original receipt before bidding.

[@DIYJeff]

@@LuxAudio389 I understand the warranty issue. I knew that buying second hand. But the lack of customer service I received when trying to find a location that could service it was non-existent. Unfortunately, this expensive machine ended up in a landfill because Dupray was unwilling to provide ANY support service.

[@sharonsjv]

​@@DIYJeff mine stopped working right after the first descale and I still trying to work with them its been a year

[@DIYJeff]

@@sharonsjv, it seems to be a common thing with Dupray.

[@valz1985]

Do you loose steam pressure, or is it a continuous steam pressure as you clean?

[@DIYJeff]

It's continuous for about 60 seconds and then starts to lose pressure slowly. Takes about 60 seconds for it to build back up to full pressure.

[@hutchrt0596]

Be careful using that steamer on some of the materials and fabrics on your sofa. It will actually leave lines in them because the heat can go against some of the fibers and ruin them. This is from experience lol

[@rdeh1678]

These give off dry steam , not wet which will do as you said but also couches that contain some man made material may do that as well when heat is applied

[@kitf6437]

Just bought a Dupray and I think something mat be wrong with the pressure reading. There seems to be no videos showing a pressure reading on this device. Can anyone tell me or take a snap shot of what the pressure reading should look like?

[@DIYJeff]

@Kit F, I don't have the unit anymore (went to the landfill), but mine never had a pressure reading. Only temp.

[@LlamaMama60]

Good review I have my Dupray on the way🙋🏻‍♀️

[@tgreengbc]

Hi Jeff, I have been searching for a steam cleaner and came across your post. I see you no longer have this unit. Can you tell me if you purchased another steamer and if so which one and how is it doing?

[@DIYJeff]

Tammy Green, I was so disgusted with Dupray's customer service when my machine stopped working, and having spent so much on the unit to begin with, I ended up not replacing it. I'm sorry, I don't have any suggestions on another brand/model.

[@rmn2149]

Ladybug is a great alternative

[@dannyboy9254]

@@DIYJeff if you still have it you can ask dupray for a diagram and order parts your self. I just fix mine. I pour fabuloso on the detergent tank and stop working. I had to open the machine and fix it myself. its working again. if I would of known that they don't fix their machines ill probably buy the chief 😤

[@jenniferk2312]

Do you find that the brush attachments and extension poles are holding up well with use? I am thinking about purchasing the Hill Injection.

[@DIYJeff]

Jennifer Kranjec, I no longer have the unit because it stopped working on me. Dupray was unhelpful and told me to take it to an appliance shop who then told me they wouldn't even look at it because it would be too expensive to diagnose. The whole thing ended up in a landfill. A waste of money. I'd suggest looking at another brand. I wouldn't buy a Dupray. Their customer service is basically non-existent and they don't have any customer service in the USA.

[@jenniferk2312]

@@DIYJeff Thank-you for letting me know this!!!

[@UniQueLyEviL]

@@DIYJeff oh wow. Screw that!!

[@rosewell1983]

is tecnovap a good company? im considering buying a "EVO 304 DET" but it is expensive. I hope it is because it is of good quality

[@DIYJeff]

@rosewell1983. Technovap doesn't actually make their own machines. They outsource them which is why they don't have in house technicians to work on them. They're customer tech support is terrible. Read through the comments and my video description for more details. Their product is great until it stops working.

[@topgunm]

@@DIYJeff I have a Tecnovap Evo Hill - had it for 8-9 years now, and use it to this day. No problems with mine. Sad to hear that yours didn't work longer. Tecnovap are the ones that make the machine. Dupray (the US version) is a renamed Technovap and made for 120v (so less powerful than the 230v models).

[@kklum6998]

Great thorough review. No BS at all. Honest and helpful.

[@DIYJeff]

@KK Lum, be sure to check out the video description where I outline the horrible customer service Dupray gave me when my machine with a lifetime boiler warranty went bad.

[@kklum6998]

@@DIYJeff Noted with thanks.

[@baxtor3548]

@@DIYJeff Not trying to be rude, but maybe you should've read their terms and conditions? You said you bought this used on eBay but their T&C cleary states "This warranty is to benefit the original purchaser of the product. The warranty is not transferable beyond the original purchaser." It's unfortunate they won't cover used machines because it means these things will just end up in a landfill if there's an issue they could easily fix, but you can't really blame their customer service for enforcing their terms.

[@manjsher3094]

Sir I work in a large public gym/community center. Bathrooms, showers. In your opinion do you think it would help. Approximately 200 to 300 people use facility daily. I have been using a hand held to great effect, but need something that is more robust.

[@DIYJeff]

Manj Sher, I believe it would do a great job, but at that amount of cleaning I'd suggest the next step up which is officially made for commercial use. This unit is commercial grade, but more for residential. The next step up is the CARMEN SUPER INOX™ Steam Extractor. It's twice the price but would suit that type of application better. That being said, the Hill model I've reviewed would definitely be better than what you're using now. I'll put a link in the description to the CARMEN model if you're interested in finding it.

[@manjsher3094]

@@DIYJeff Merci

[@rdeh1678]

For industry I recommend the dupray Carmen model

[@kharkiv4life]

What other good alternative steam cleaner to check out? Because the way they treated you ... i won't be buying any thing they make.

[@DIYJeff]

I haven’t bought another expensive one. I just can’t justify it. Recently I purchased Harbor Freight’s $129 unit and it seems to work well. It’s not a versatile as the Dupray but was 1/20th the cost.

[@kharkiv4life]

@@DIYJeff thanks for info, will check it out. I was looking at Chief Steamer 100 as alternative. Bought a house will have lots of cleaning to do.

[@DIYJeff]

The biggest difference between the expensive vs. cheap units is temperature output but almost more importantly, being able to refill while the unit is at full temperature. The cheaper units have to be turned off and wait for 20 minutes to cool down before refilling. If you have a lot of cleaning to do, it’s an important consideration as you will be losing a lot of time waiting with the cheaper units.

[@kharkiv4life]

Thanks for your input, i ended up buying the Chief Steamer 100, i really like that i can refill while its on and the commercial build. Hope it won't break any time soon!

[@rmn2149]

Do you think it stopped working so fast because it was used?

[@DIYJeff]

E Smith, it's possible, but beyond the problems I had with it, it was Dupray's customer service that turned me off the most. And they told me they don't fix their own machines. When you're outside you're 1 year warranty it basically becomes a landfill object if it breaks down.

[@dannyboy9254]

@@DIYJeff what happen to your machine?

[@pasqualepapaleo662]

That’s a nice steamer but I was going to buy the 699 one that’s $2000 the one you bought lotta money what do you think about their other products for 699 steamer

[@DIYJeff]

Pat Papaleo , check out some of my comments in the video in which I give my opinion of Dupray as a company a year after making this video.

[@439530]

Maybe if you try letting the driveway marinate in some degreaser, the machine will do a better job?

[@DIYJeff]

@Vincent Santos, possibly. I've heard blue dawn dish soap actually works well too.

[@rdeh1678]

The injection unit that is one above this unit has chemical injection as well makes a huge difference

[@juancardona7792]

How does it do on carpets? Is it good for pet urine, commercial carpet cleaning?

[@DIYJeff]

Juan Cardona, I live in Florida and do not have carpets in my home. Just laminate flooring and tile, so I haven't tried it on home carpets yet. However, the carpet in my Honda Odyssey is stained pretty bad since it's 14 years old so I could give it a try. I'll let you know how it performs once I can get the time to set it up and give it a shot. Probably a couple of weeks.

[@dupray.official]

Hi Jeff, we posted your video on our facebook page. Thank you for the review! For carpets, vacuum first, and if it's a regular rug just clip a clean cloth on the floor tool. Obviously for cars you would use the smaller triangular attachment but it's the same principle. For heavily soiled carpets, you can always prespray some cleaner and let it work a bit before you steam. Good luck!

[@DIYJeff]

Thank you for the advice. I still haven't had time to try it on my vehicle's carpet, but I hope to get the time soon.

[@dupray.official]

So many uses for this machine! Enjoy.

[@danifacundo0830]

Juan Cardona , I'm show ya on my channel, Steam Cleaning with Dani...

[@MAD20248]

how much did you pay for this used steamer, i know someone asking for 900$ for a unit that is a 1 year old ? is that a fair price ? i just would like to know what do you think.

[@DIYJeff]

Mo 1987, $900 is s great price with new at $2,000. I paid $1,100. Just a heads up, that not long after making the video mine stopped working. I attempted to fix it and replaced several parts to no avail. Dupray was no help at all. If the unit isn’t under warranty they will not help you and have no place to send it for repair. They told me to take it to an appliance repair shop and they would speak to the shop so I tried that, but the technician said it would cost too much of his time to diagnose it. In the end it ended up in the garbage can and sent to a landfill. It was a hard thing to do. When it worked it was great, but buyer beware that there is no servicing it if it goes bad.

[@MAD20248]

@@DIYJeff what about thier life time warranty? , i guess if you buy a used one you can't get that??

[@DIYJeff]

Mo 1987,you have to prove it’s the boiler so you would have to have an appliance repair shop verify that. The lifetime warranty is only the boiler. All other parts are 1 year, but only if you purchase new. It’s a bit of a sham.

[@Twghost]

@@DIYJeff wow I can't believe this happened to you. I just purchased a Dupray hill injection and found your video on youtube, now I am afraid the same thing will happen to me. Did you purchased your unit new? I know you got it at a super discount, was there any symptoms before the unit went out? did you kept up with the maintenance? and how long you had the unit for and how many times you used the unit before it went out completely? This is disturbing that Dupray won't stand behind their product, especially one that is at this price point!!

[@DIYJeff]

Allen Pao, great questions. I purchased mine used on eBay so no warranty. The previous owner had cycled it through a cleaning cycle before selling it. I ran it for about 10 hours and it worked flawlessly. The first symptom was that the pump kept trying to pump water into the boiler and it started leaking all over the floor through an overfill port. Then that stopped and the then the pump wouldn't pump anymore, even with no water in the boiler. I replaced all the relays, the pump itself, and a few other parts that could have any affect on the pumping issue with no success. The sad thing is it ended up in the trash can because it was literally worthless to me. I will never purchase or recommend Dupray to anyone. But hopefully you will have a better experience than I did. I made several attempts to reach out to Dupray for help with no success. In a nutshell they said sorry, we can't help you.

[@CDGMR1]

Great video!

[@yahaira5349]

Is it dry steam !?

[@DIYJeff]

ya ya , yes it is, once it’s been running for about 2 minutes. At first it’s wet.

[@pasqualepapaleo662]

Where to look for the comments I pushed a little yellow arrow pointing down under the video I don’t get it do you recommend a product or not it’s $2000 what do you think about me buying for 699 one

[@in4mer1]

Great video

[@alfonsoramirez6415]

How much did you pay for this unit? Thanks

[@DIYJeff]

I bought it used for $1,100. But read through my comments in the video description. I highly advise not to buy a Dupray.

[@alfonsoramirez6415]

@@DIYJeff Ooh ok. Thanks for looking out 👍😊

[@hmoaraiza8583]

Excelente información

[@lasimeoli]

Awesome

[@DanIel-ep4qj]

Not for that price tag!

[@DIYJeff]

@Daniel R, you're right. It's pretty expensive, but it does a phenomenal job. I have an updated video that I'll hopefully have out soon where you'll see how the unit has held up.

[@odoylerulez]

@@DIYJeff Link?

[@stevehaas9515]

I would replace the shower flooring.

[@regevisme]

Technology took from ThermoStar :)

[@jonosterman2878]

wrong. not even close. Thermostar won't even tell you the price, and their website looks like an 8th grader made it.

[@Ton-rs9tg]

I wish I had the money to afford this