Why are Salesforce administrator jobs disappearing?

  Рет қаралды 66,070

David K. Liu

David K. Liu

Күн бұрын

Пікірлер: 390
@Don-cq5fg
@Don-cq5fg 4 жыл бұрын
They want to pay admin salaries, but get developer skills. That's what I see a lot of.
@dvdkliu
@dvdkliu 4 жыл бұрын
Yes! Unfortunately this is possible because the supply of admins is really high these days. Supply and demand
@therealdubs
@therealdubs 4 жыл бұрын
basically.
@applecrazy1
@applecrazy1 3 жыл бұрын
@@SK-ne4bf whats disappearing?
@SK-ne4bf
@SK-ne4bf 3 жыл бұрын
@@applecrazy1 SF Classic
@applecrazy1
@applecrazy1 3 жыл бұрын
@@SK-ne4bf what?
@Kytreeswerving
@Kytreeswerving 2 жыл бұрын
I work for Salesforce as a Consultant. I mostly end up working for companies as an Admin/BA. I'm very confident most companies post job postings for Salesforce Dev's because they don't understand the difference between the two. I get called a Salesforce Developer all the time and I don't write code.
@mckinney529
@mckinney529 2 жыл бұрын
Thanks for sharing your experience. Nearly two years after this video was posted, it's great to hear from someone in the trenches.
@KentPaul
@KentPaul 3 жыл бұрын
Admins are important if you have a large team in the double digits. We have a 14 Salesforce person team with a combination of architects, developers and Admins: 3, 4, 7 respectively. Out of the 7 admins, 2 are full time admins, doing admin stuff and first tier Sfdc support, the other five serve as second tier support, scrum masters, and RFE development with some light coding.
@LatinChickWithMedley
@LatinChickWithMedley 3 жыл бұрын
I started a new job as a SF Admin. The reason the company hired one in the first place was bc they needed someone to handle the minor admin stuff while the developers and managers dedicate their time to building. Before, developers and managers were doing everything. I got admin cert and app builder cert. on my first week, I was doing outbound change sets when that’s something you learn with the app builder cert. Admin cert teaches you the general aspects like a bachelor degree. But the other certs teach more specific things. In terms of flows, neither admin nor app builder cert delve too much into it. What I’m saying is if a company wants someone to do flows, they probably know that admins don’t have as much knowledge as devs. I read an article that highlight your related skills. If you have 5 years of hospitality but one 1 of SF. Really sell yourself on your hospitality skills. Also! Connect with your SF community!!!
@The.Whoever
@The.Whoever 2 жыл бұрын
How much did you pay in total for the courses?
@derekc2912
@derekc2912 4 жыл бұрын
I got the admin certification but couldn't land a Salesforce admin job. Had to do other jobs first for financial security... Hope I can continue my SF study soon and one day get into the ecosystem.
@dvdkliu
@dvdkliu 4 жыл бұрын
I recommend getting more certs, 1 doesn't stand out these days!
@vd7547
@vd7547 4 жыл бұрын
@@dvdkliu which other Certs do you recommend?
@niteshj_
@niteshj_ 3 жыл бұрын
@@vd7547 app builder, advanced admin, sales cloud
@FastlaneProductions1
@FastlaneProductions1 8 ай бұрын
3 years later any update?
@93_til
@93_til 3 жыл бұрын
IMO, to stand out as an admin, you need to know how to translate business requirements to solution design; solving as much as possible with declarative tools, and only bringing in development when necessary.
@Anony584
@Anony584 3 жыл бұрын
That makes you an admin who is also a developer
@robkoch8730
@robkoch8730 4 жыл бұрын
Agree about the need for admins to stand out from the pack. We should learn at the very least enough coding to work effectively on an enterprise level team with developers and project managers. That's another trend we're seeing in Salesforce jobs (call for PM skills).
@dvdkliu
@dvdkliu 4 жыл бұрын
So true. Admins are almost always project managers these days
@jmhoskinson327
@jmhoskinson327 2 жыл бұрын
You changed my mind about the admin career path - 100% agree that anything an admin does a developer can do and often better. I had one of my developers learn Flow, and within a month he knew it better than I do. I would say that most developers are not very strong at requirements gathering and can struggle with solutioning if they haven't kept up with Salesforce products... Our org has legacy code that one developer built (before me!) to calculate business hours and SLAs because he didn't understand entitlements and milestones. Hence why the Salesforce Business Analyst role has been growing too.
@dannypegus7583
@dannypegus7583 4 жыл бұрын
Agreed, but I see rather a swift to high demand on architects while coding is outsourced. Understanding Business value is more important than coding.
@dvdkliu
@dvdkliu 4 жыл бұрын
Amen, big rise to architects in the past few years! Note that vast majority of architect positions likely require some coding knowledge, even if it's just being able to work well with devs.
@dannypegus7583
@dannypegus7583 4 жыл бұрын
Yes, exactly.
@tanyareed4321
@tanyareed4321 4 жыл бұрын
Thank you for being real and talking about the things other won’t. Incredible advice from someone so ingrained in the ecosystem.
@dvdkliu
@dvdkliu 4 жыл бұрын
Thanks Tanya!!!!!
@johnnylight76
@johnnylight76 3 жыл бұрын
On the flip side .....your team needs technical admins.
@johnnylight76
@johnnylight76 3 жыл бұрын
David... You are WRONG
@Will-if7wp
@Will-if7wp 3 жыл бұрын
More content... topics... a day in the life of a person with a sf career... what’s it like to work for google, What are some methods of study that worked for you, where do you find your motivation, living in the Bay Area as a tech guy, how remote jobs are taking over, what is it like to be a part of the Sf culture, what is Dreamforce like, what are all the types of jobs you can go after as a Salesforce geek, what do you see for the future of Salesforce(you touched on that, are their any other technologies one should learn that may enhance your Salesforce abilities
@dvdkliu
@dvdkliu 3 жыл бұрын
I've got a list of all the videos I wanna make and you hit the nail on the head. About 200 vids on it, including all these topics. Didn't think of the Dream force one though!
@4ashfaq
@4ashfaq 3 жыл бұрын
I strongly disagree. There will always be less Salesforce Admin jobs than salesforce developers. Moreover Companies have different titles for Salesforce administrators so you can simply depend on LinkedIn keyword search. Like consulting companies always give fancy titles for Admin jobs like Salesforce Analysts or Functional consultant etc
@kyle_8036
@kyle_8036 4 жыл бұрын
Great post David. Additionally, given the increasing number of multi-cloud instances (i.e. Sales + Marketing, Sales + Commerce), as well as the introduction of Tableau, Mulesoft, etc. I see the growth of the Architect role to be even more in demand in the coming years.
@dvdkliu
@dvdkliu 4 жыл бұрын
Great point!
@peterjames1138
@peterjames1138 4 жыл бұрын
Salesforce is doing a great job of improving the architect training and certifications
@dvdkliu
@dvdkliu 4 жыл бұрын
Very true!
@deljay1840
@deljay1840 4 жыл бұрын
I saw this coming a couple years ago. Companies don't believe in a admin-developer handoff. They want people who can do both. If companies demand developers then developers will dominate. Salesforce pushes #AwesomeAdmins and creating jobs, but if you look at Salesforce's own job listings it's mostly sales-related or developers.
@dvdkliu
@dvdkliu 4 жыл бұрын
Thank you for sharing!
@user-qt1bq5bw6i
@user-qt1bq5bw6i Жыл бұрын
No Kidding. I worked for 4 certifications (1 on the way) for associate, admin, platform app builder and advanced admin (on the way) only to realize this crushing reality. Hits harder when you already took a 1.3 year career gap. I feel so lost tbh.
@DaveRider719
@DaveRider719 4 жыл бұрын
Starting to prepare my developer cert after getting the sales cloud cert. Your Apex Academy is gold!
@dvdkliu
@dvdkliu 4 жыл бұрын
Thank you David good luck!
@cpotochny
@cpotochny 4 жыл бұрын
Agree. David's Apex Academy is so fun and the best way to understand coding if you have no prior experience. Don't start with Trailhead. Start with David's class (my favorite) or some other intro to coding, if you have no coding experience. I had JavaScript experience but I STILL badly needed Apex Academy.
@DaveRider719
@DaveRider719 4 жыл бұрын
@@cpotochny Fun Fact. I understood the Flow logic too after completing the first two courses of Davids Apex Acadmey. I am hooked now!
@vetealaurent3380
@vetealaurent3380 4 жыл бұрын
Don´t freak out people. I agree with David. Just forget about that #awesomeadmin marketing stuff from Salesfore, it is so outdated and does not reflect today´s job market reality. Admins no longer exist per say, today you are either a developer (scope : apex, lwc and point and click) or a functional consultant/analyst (scope : need analysis, business processes mapping, workshop leads etc. and point and click). That´s at least the case here in europe. So if you are not interested in coding go the consultant role, the demand is still high (less than devs tho) but know your clouds (certs, certs, certs) and build great softskills.
@dvdkliu
@dvdkliu 4 жыл бұрын
+100!
@jiyaadnaeem4802
@jiyaadnaeem4802 4 жыл бұрын
Thanks as always David! Next time you worry if what you say is going to be make people mad, please post it anyway - truth needs to be heard, this helped me make my decision much easier to focus on development!
@dvdkliu
@dvdkliu 4 жыл бұрын
Thank you Jiyaad!
@addikt
@addikt 3 жыл бұрын
Great take, David! I think that your 2nd recommendation (learning the entire portfolio) is something that a lot of people gloss over. Salesforce products are really designed to work together, but they don't always do so seamlessly. Knowing how to knit these services together to create end-to-end solutions is something that's in high demand. As for the death of the Administrator role, it's a shame, and borne from modern hiring practices. Similar to how job postings for "full stack" developers have become a bit of a meme, it seems that SF admins are suffering a similar fate. It really is semantics in the end. In many cases, "developers" transition from other languages or frameworks and jump directly into writing code, when clicks will perform, scale, and be far more maintainable than a coded solution.
@dvdkliu
@dvdkliu 3 жыл бұрын
You're too smart to be on KZbin LOL
@addikt
@addikt 3 жыл бұрын
@@dvdkliu I like your content. 😅😕
@taterrhead
@taterrhead Жыл бұрын
as a Salesforce developer with multiple certifications ... I've been expected to solve EVERY issue / project that came up in my Orgs and actually have done my MOST Admin work on teams that actually have full-time admins
@LazyAdventurer101
@LazyAdventurer101 4 жыл бұрын
I am a Salesforce developer myself. Honestly, I have never come across job offerings where they ask only pure Admins.
@dvdkliu
@dvdkliu 4 жыл бұрын
True that!
@LazyAdventurer101
@LazyAdventurer101 4 жыл бұрын
@@dvdkliu Also...even if the actual job is just purely admin stuff or even support related, none of the companies only want a pure admin. Just to be safe,they want a developer in an off chance once in 6 months you may wanna make a code change or a change in a formula field
@MyJackel13
@MyJackel13 3 жыл бұрын
I had an interview and was told it wasnt program intensive and i am doing mostly data entry i was told etc. And i would be trained. I am not a programmer at all!
@TiffiniTravels
@TiffiniTravels 3 жыл бұрын
Insanely helpful! I am now getting my Developer Certification.
@theluxurytravelmaster
@theluxurytravelmaster 8 ай бұрын
did you get it?
@niteshj_
@niteshj_ 3 жыл бұрын
you absolutely hit the nail on the head. When I moved to SF, from Siebel, I was surprised that 'admin' was a career. In Siebel world we let admins do only the basic things (user management, managing picklists, etc). As we see SF making it possible to do more and more complex things declaratively (e.g. Now Flow Builder can do pretty complex things there is no way we would let an admin create Flows because they are not knowledgeable about code vs Flows, overcoming Flow limitations, connecting to CI/CD, etc ). So last few projects I have seen admins only doing the most basic of tasks and even that has not been easy because we implement CI/CD in most projects and admin so far haven't been able to get their heads around how that works and devs have to always get involved in fixing new code commits.
@tolusalami6349
@tolusalami6349 2 жыл бұрын
Hello, I am currently in the process of transitioning into SF from Siebel, and I would appreciate your advice. Thanks in advance!
@serhiystasiv6743
@serhiystasiv6743 4 жыл бұрын
Thank you for confirming what I do feel here (outside of the US) as well. And thank you for the free week of your Apex Academy. Just in time!
@dvdkliu
@dvdkliu 4 жыл бұрын
Cheers!
@motivationforbreakfast
@motivationforbreakfast 4 жыл бұрын
My experience is that most developers don't know the declarative side. Also I don't think that the prime value of an admin is people skills.
@dvdkliu
@dvdkliu 4 жыл бұрын
That's a pretty big issue too, probably worth it's own video thank you! 😂 Really interested to learn more about what other things you consider to be prime skills of admins!
@motivationforbreakfast
@motivationforbreakfast 4 жыл бұрын
@@dvdkliu Their viewpoint.
@dvdkliu
@dvdkliu 4 жыл бұрын
Thank you yes very great skill!!
@motivationforbreakfast
@motivationforbreakfast 4 жыл бұрын
@@dvdkliu Hi David. I wasn't really thinking of it in terms of skills but value. 😊
@dvdkliu
@dvdkliu 4 жыл бұрын
Oh ok that is a very good value lol!!!
@mommymeyoga2117
@mommymeyoga2117 4 жыл бұрын
Why do I see all Admin Jobs when I search "Salesforce Administrator" in Palo Alto California? Did you intentionally keep scrolling until you found secondary dev postings?
@dvdkliu
@dvdkliu 4 жыл бұрын
I actually found out that the results change a lot every day. When I ran it earlier this week, buncha dev jobs on page 1. Last night, buncha dev jobs on other pages instead. Read the job descriptions and scroll as far as you need to develop your own opinion!
@dvdkliu
@dvdkliu 4 жыл бұрын
And when I run it right now I'm getting the first 5 out of 8 (all non promoted) jobs as dev jobs when searching for "Salesforce administrator" in Palo Alto. There's probably some part of the algorithm that changes your results based on your profile and activity, so, you need to read as many descriptions / pages as you can to get a non-biased sample size.
@JessicaHicks
@JessicaHicks 4 жыл бұрын
Hmm. I just filled a role for a Business Analyst role requiring Salesforce focused. It’s true I have not seen any Salesforce admin roles. Thanks for the video. Love you using LinkedIn - it’s my virtual home. ☺️
@dvdkliu
@dvdkliu 4 жыл бұрын
Cheers Jessica 😋😋😋
@LiaStew
@LiaStew 3 жыл бұрын
Hi Jessica! May you add me on LinkedIn so I can ask you some questions? I tried searching your name and hundreds popped up haha. I'm JaLia Steward on there.
@JessicaHicks
@JessicaHicks 3 жыл бұрын
@@LiaStew yep! Just sent you a request!
@dianahnankunda3048
@dianahnankunda3048 3 жыл бұрын
Hi Jessica, I would like to connect with you on LinkedIn but couldn’t locate you as Jalia said. Thank you!
@Buttahfly1913
@Buttahfly1913 4 жыл бұрын
I have been hesitating to committing to learn to code but this helps put things in perspective. Need to start planning my strategy
@dvdkliu
@dvdkliu 4 жыл бұрын
Go get it Vanessa!
@hiteshpatel528
@hiteshpatel528 4 жыл бұрын
I am also planning. Please let me know any good resource Thx
@mommymeyoga2117
@mommymeyoga2117 4 жыл бұрын
In other news Admin jobs are at an all time high apparently. kzbin.info/www/bejne/rmTVemVrqrR9m7c
@cpotochny
@cpotochny 4 жыл бұрын
David, I love your videos. They are brave and very dense with advice. Just one tiny note: "A generalist with people skills that works between stakeholders and developers" is usually a Business Analyst, and they have way more skills than "people skills", most notably industry, business and analytical skills. But I assume that you group all non-tech skills into the "People Skills" umbrella term, so I forgive you!
@dvdkliu
@dvdkliu 4 жыл бұрын
Ha ha ha yup I wish I used that term instead!
@MrSivram28
@MrSivram28 3 жыл бұрын
I noticed Salesforce Admin salaries are very low compared to developers.
@Anony584
@Anony584 3 жыл бұрын
It takes a lot more skill to know code and to be able to translate requirements into code
@julianc4022
@julianc4022 4 жыл бұрын
Talking to recruiters and they say Admins have been hit with a double whammy with lay-offs due to covid19. So not only are you competing in a shrinking market, but there is a flood of experienced Admins looking for work. Trying to break into the market as a newbie is a tough ask. Could it also be that Admins just aren't moving and dev work is expanding; especially in the current market and companies are going hard with digital transformations
@dvdkliu
@dvdkliu 4 жыл бұрын
Great point. COVID is yet another indicator of the fragility of the admin position. I wish I thought of that before recording this lol. It's true COVID contributes to this trend and it should be a red flag that the admin role is more disposable than others. This only accelerates the trend.
@Anony584
@Anony584 3 жыл бұрын
Unless you’re in an IT department with a large company or university, most teams will have devs switching btw admin and dev tasks
@LazyAdventurer101
@LazyAdventurer101 4 жыл бұрын
When you can pay your developer to do both code and do Admin work,why pay extra for a pure admin who can't code. That's the logic that hiring managers use
@crumblycisco
@crumblycisco 4 жыл бұрын
A Salesforce Developer is not really a true coder, and is next to ineffective when comparing it to a true pure breath programmer. The bosses don't know the difference.
@LazyAdventurer101
@LazyAdventurer101 4 жыл бұрын
@@crumblycisco Believe me....when your app needs higher customisation,you need a lot of coding in addition to our of the box ffeatures that Salesforce provides. I am a Salesforce developer and I have used HTML,CSS and JavaScript in my code. Have even used jQuery in some places
@Anony584
@Anony584 3 жыл бұрын
@@crumblycisco it depends on the company and the implementation. Some companies do require code but Salesforce is making it difficult to be a pure coder when stuff like Flows is trying to replace Apex and triggers.
@isaiah58bc
@isaiah58bc 4 жыл бұрын
I feel this is a combination of companies creating hybrid positions plus companies that cross-train existing employees pushing Admin support around.
@dvdkliu
@dvdkliu 4 жыл бұрын
Great point! I see a lot of that!
@isaiah58bc
@isaiah58bc 4 жыл бұрын
@@dvdkliu Thanks for the response. I noticed that further on into the video that you did make reference to this. In that context, maybe you can design a way to reach out to the existing employees being cross-trained, especially where the company is not encouraging them to develop their skills properly.
@igorcorti6364
@igorcorti6364 4 жыл бұрын
Really great video - I would add Salesforce Business Analyst, Salesforce Product Owner, Salesforce Manager and Salesforce Practice Lead. There are many different career paths emerging as teams get bigger and more complex.
@dvdkliu
@dvdkliu 4 жыл бұрын
Thanks!
@danielday8979
@danielday8979 4 жыл бұрын
I just transitioned from software engineering into salesforce development. Very glad that I did.
@dvdkliu
@dvdkliu 4 жыл бұрын
One of the best possible transitions IMO. You are in high demand right now!
@stephan24297
@stephan24297 4 жыл бұрын
I don't see how swe is different. Both develop software
@dvdkliu
@dvdkliu 4 жыл бұрын
Salesforce dev is more involved with biz decisions plus less technical (still very technical). Also note it is very platform specific. Both paths are good it's really what you are looking for in your career. Overall Salesforce devs can be paid more with less technical skills, but with the downside of being platform specific.
@rohanchopra1995
@rohanchopra1995 4 жыл бұрын
@@dvdkliu if you become a salesforce developer, will it be possible to later on switch to swe role outside salesforce platform? Won't we be restricted to this platform only....
@dvdkliu
@dvdkliu 4 жыл бұрын
Devs have the easiest transition out since coding is a universal language
@cynthiar6287
@cynthiar6287 2 жыл бұрын
I put a lot of time and effort into my Salesforce Admin cert only to get discouraged after months of barely even getting interviews. I wouldn't really recommend the field to anyone at this point unless they know someone who can definitely help them get a job. Huge disappointment.
@Ophelia11
@Ophelia11 2 жыл бұрын
I'm starting to feel this way as well. Honestly, I feel like all this talk about tech being "so vast and versatile" is just that - talk. Bottom line is, in 2022/2023, if you don't have advanced coding/developer skills, then you're not getting hired.
@amantauqir942
@amantauqir942 Жыл бұрын
What are you doing with your career now?
@surajoliver1
@surajoliver1 2 жыл бұрын
The Admin jobs might be disappearing for sure. Unfortunately Salesforce Admin is the preliminary exams for passing out Salesforce Consultant or Business Analyst. Hence the Admin exam becomes necessary for a Sales or any cloud consultant or BA. Also a developer who passed out the Admin exams has a complete understanding on Salesforce.
@FreerideTaurus
@FreerideTaurus 4 жыл бұрын
Valid points, David. What about a BA career path? I get a number of recruiter calls asking about BA skills.
@dvdkliu
@dvdkliu 4 жыл бұрын
BA I group similarly to the consultant path. It's basically doubling down on people skills. I think it's a good move for admins, get that PMP certification.
@Hamyhamster24
@Hamyhamster24 3 жыл бұрын
This is very interesting. I am the saleforce admin for my company. While there is a developer and saleforce specialist, they unfortunately do not want to do the tedious work and have transfered all their knowledge over to me. Overtime, i have gained the technical skills on top of my people skills (that these developer unfortuntely lack or doesnt care for). My question is, how can i, as the admin, excel in this position having both the general technical skill and people skill i have gained in this company?
@dvdkliu
@dvdkliu 3 жыл бұрын
Either go a consultant / BA route or hybrid dev route at this point!
@missdesireindependance5194
@missdesireindependance5194 2 жыл бұрын
Learn coding
@shushantaakritipresents5683
@shushantaakritipresents5683 4 жыл бұрын
I can't agree more with you on this from my own job search experience. That's why I took advantage of your free week Apex academy :D Thank you!
@dvdkliu
@dvdkliu 4 жыл бұрын
Cheers Shushant & Aakriti!
@hiteshpatel528
@hiteshpatel528 4 жыл бұрын
Is that help. If you don't know about code?
@gkcd83
@gkcd83 4 жыл бұрын
David that is the best advice that I ever saw!! In South America, is happening the same, and I'm thinking to learn/spend more LWC than aura or apex why? because then you can open to other technologies(js, maybe in the future evergreen?) like React, node.js, unfortunately here there is no so much jobs in salesforce than US.
@dvdkliu
@dvdkliu 4 жыл бұрын
Agreed. Personally I'd start with Apex for the fundamentals but if your heart is in LWCs then go for it. As long as you ignore Visualforce you're good lol.
@Vikram_J_Singh01
@Vikram_J_Singh01 4 жыл бұрын
Could you please make a detailed video on option 1 and option 2 mentioned by you? I'd suggest making a few videos with someone who is currently in those roles will be really helpful for folks like me who are still not sure whether to take the developer route or the consultant one! PS: I got myself admin certified and landed a Salesforce quality engineer job. I'm currently contemplating where to go from here.
@dvdkliu
@dvdkliu 4 жыл бұрын
Maybe in the future!
@beevang5278
@beevang5278 4 жыл бұрын
Sad but true. Sigh.... guess I’ll have to start learning to code. Just need some motivation to not be scared of code.
@dvdkliu
@dvdkliu 4 жыл бұрын
There are other paths I mention too not just the coding route, see the conclusion for more info! This is basically if you really don't want to code lol
@beevang5278
@beevang5278 4 жыл бұрын
@@dvdkliu I do really want to code. I vision is to become a Salesforce architect one day. When I make code adjustments at work and it works, I feel great. But every time I have to do it, I am not confident at all and it takes me so much time :(
@dvdkliu
@dvdkliu 4 жыл бұрын
Gotta start somewhere! Practice twice as much as anyone else!
@beevang5278
@beevang5278 4 жыл бұрын
@@dvdkliu thanks! You are amazing
@daviddarkins
@daviddarkins 4 жыл бұрын
Loved the video but you don’t mention how large companies rely on SI’s for their Salesforce implementations. I see Admins play a role in the project implementation (they help shape the project with user stories, maintainability, knowledge transfer etc) Also there is always the threat of administration being outsourced to an SI. Admins need to evolve more into product owners unless they want to be a consultant/freelancers.
@dvdkliu
@dvdkliu 4 жыл бұрын
Yup you are right, admins need to evolve to PMs or consultants!
@igorcorti6364
@igorcorti6364 4 жыл бұрын
@@dvdkliu This is very true! I learned this about 4 years ago. Where do I want to go with my career and I saw 2 paths - business vs developer.
@digvijaysaxena4516
@digvijaysaxena4516 4 жыл бұрын
Hi,what is an SI?
@dvdkliu
@dvdkliu 4 жыл бұрын
Basically consultants. I believe it stands for systems integrators but different regions use different names for this
@SaaS_Components
@SaaS_Components 4 жыл бұрын
Well spotted David! I think it's a trend all over the world. Having said that, it may be because hiring managers don't realise the difference between an Admin and a Dev (and there are quite a few new customers hence quite a few hiring managers). I think that the person having the last word on an org should be a good old fashioned Admin - but maybe it's just me... :) Also, I think of Salesforce/SaaS as a declarative platform first and am always scared when I see Developer "having fun in prod", potentially generating tech debt... Again, I would prefer to see an Admin be the end-user police in prod but... To finish, I think that there are quite a few SMB in the Salesforce market that can't really afford a dedicated team but I understand you are not talking about them. Anyway, good video as usual. Thanks!
@dvdkliu
@dvdkliu 4 жыл бұрын
Thank you Fabrice!
@millertime6
@millertime6 4 жыл бұрын
I believe this. I’m an analyst and have been thrown the Salesforce admin role.
@dvdkliu
@dvdkliu 4 жыл бұрын
Good luck Scott!!
@millertime6
@millertime6 4 жыл бұрын
@@dvdkliu thank you
@corpuzone
@corpuzone Жыл бұрын
It’s best to get into any IT job like desktop support with salesforce troubleshooting to gain experience. It’s easier to put that experience on your resume rather than just getting certified with no experience. Then you work in that role for a couple years. After that, apply for an actual salesforce role that will usually work 😀
@Alireq
@Alireq 4 жыл бұрын
Your youtube channel is like GOLD. You should get more subscribers :)
@dvdkliu
@dvdkliu 4 жыл бұрын
Thank you hope so!!
@pedroprada1
@pedroprada1 4 жыл бұрын
David, please continue to build more training on your Apex Academy..... I sure hope you continue after Apex Academy 3
@dvdkliu
@dvdkliu 4 жыл бұрын
Thank you!!!!!!! Let's see!!
@janehuang2884
@janehuang2884 3 жыл бұрын
What do you think if a consultant continues to do for example project manager job? Or grow to have bigger pictures for management consultant?
@dvdkliu
@dvdkliu 3 жыл бұрын
Only if you have top tier people skills. Otherwise I don't consider a good long term option
@janehuang2884
@janehuang2884 3 жыл бұрын
@@dvdkliu so yo think developer is the best choice?
@dvdkliu
@dvdkliu 3 жыл бұрын
If you've got the heart to learn then yes! Got a personality test vid somewhere for this
@janehuang2884
@janehuang2884 3 жыл бұрын
@@dvdkliu Great, thanks David!! Could we connect on LinkedIn?
@dvdkliu
@dvdkliu 3 жыл бұрын
Sure!
@carolinereynolds8515
@carolinereynolds8515 2 жыл бұрын
Wait which specific coding languages should I focus on to become a Salesforce Developer? Can I just take Udemy Courses or should I do a bootcamp?
@dvdkliu
@dvdkliu 2 жыл бұрын
Take my course silly 😁
@RookieSDR
@RookieSDR 2 жыл бұрын
What other jobs can a salesforce admin do? Or what alternatives?
@dvdkliu
@dvdkliu 2 жыл бұрын
Anything people oriented really. Project management, end user training, user support, requirements gathering, consulting, etc
@harisbesic6287
@harisbesic6287 4 жыл бұрын
What is your suggestion for someone that decided to transition to SF with 0 SF experience and knowledge, thinking, getting Admin Cert to familiarize with the platform, and work its way up? Thanks.
@dvdkliu
@dvdkliu 4 жыл бұрын
Check out my Learn Salesforce Fast video in my channel!
@maulajatt5655
@maulajatt5655 4 жыл бұрын
Hey, is SF Admin demand falling in other parts of the world as well. I am in UK, is it the case for UK as well that Admin demand is going down? Was looking to start a career in this field in UK, I guess am too late?
@dvdkliu
@dvdkliu 4 жыл бұрын
From what I hear from my international contacts, the same trend us happening. However I also hear that tech trends start in the US then gradually they move overseas.
@maulajatt5655
@maulajatt5655 4 жыл бұрын
@@dvdkliu I see. What would you recommend as to take up as a career choice as we have missed the Salesforce boat
@dvdkliu
@dvdkliu 4 жыл бұрын
At the end of the video I have three recommendations!
@lunarcalips
@lunarcalips 3 жыл бұрын
@David K. Liu I am completely new to IT and switching fields from medical, don't know anything about IT, WHERE DO YOU THINK I SHOULD START? WHICH COURSE?
@dvdkliu
@dvdkliu 3 жыл бұрын
I've got a video called LEARN SALESFORCE FAST I recommend!
@yasmin1036
@yasmin1036 4 жыл бұрын
Great analysis for admin role. Anyone who has a bit interest in tech can easily become the company's sf admin. Either business consultant or sf developer ( who would be better admin then who created things... lol). In small company as you have said is absolutely right. However in big companies. 1000+ of users, permission, roles, reports, dashboards, business flows/process, 3rd party integration, management and people skills and motivation, day to days system monitoring and performance evolution, training to users ( no one normally want to spend hours to read and learn from trailhead until he/she is company's sf admin or dev or else. Other have tons of work to leverage their skills. I am just a curious if admin role is vanish then who will take those responsibilities? Admin responsibilities is super easy and polished. Should developer take those or consultant ? Just curious 🤔 👀 😏
@dvdkliu
@dvdkliu 4 жыл бұрын
It'll never completely vanish, just the proportion of jobs will go down. I know a lot of orgs current that have 0 admins and split the typical admin responsibilities to biz stakeholders and devs.
@motorheadbanger90
@motorheadbanger90 3 жыл бұрын
So are Administrator certs less valuable? I feel like ever since I got mine last week, it wasn't as a big achievement as it may have been two or three years ago.
@dvdkliu
@dvdkliu 3 жыл бұрын
Yup, everyone has that cert these days. It carries almost no value except it's a basic entry ticket
@REJITHVARMA
@REJITHVARMA 4 жыл бұрын
Agree with you. But I was expecting to see a lot of jobs specifically called "Lightning Administrator" in 2020. Yet to see it though. Something in me says 2021 is for going to see a lot of traction for Lightning Admins.
@dvdkliu
@dvdkliu 4 жыл бұрын
I am not optimistic about the admin industry: kzbin.info/www/bejne/n5a0fKOlnbKZpac
@davidromanart
@davidromanart 4 жыл бұрын
Would you advise to go from admin straight to dev, or get other certs in between?
@dvdkliu
@dvdkliu 4 жыл бұрын
Definitely dev. Realistically you're gonna constantly be checking if you can do something without code, so you'll be getting general admin skills as you learn to dev
@dvdkliu
@dvdkliu 4 жыл бұрын
That said make sure to check out my "which certs should you get" vid as some certs are higher value than PD1
@josephabi-khalil7708
@josephabi-khalil7708 4 жыл бұрын
CI/CD within a squad that has SF developers does the trick for most of the work needed on the salesforce platform. Programmatic or point & click.. Thanks for the videos, they are all interesting.
@dvdkliu
@dvdkliu 4 жыл бұрын
Thanks!!
@tasbihatezahra5901
@tasbihatezahra5901 3 жыл бұрын
I am Frenchman's in France we are late compared with some other countries. I am looking for the trends to do the best choice so thank you for your advice. I wouldn't see that on my own in my country.
@rodrigowolf6363
@rodrigowolf6363 3 жыл бұрын
What about the Sevice Cloud? I think there is strong demand there.
@Klaudgt
@Klaudgt 3 жыл бұрын
How did you notice that?
@leovaldan
@leovaldan 4 жыл бұрын
Hello David, I am interested in taking your developer course. How does it work? Is it a membership pay plan? Thanks!!!
@dvdkliu
@dvdkliu 4 жыл бұрын
It's a pay plan I believe $29/mo. Hot take if you check out some of my links in the vid I tell ya how to get it free!
@joshuacranford7843
@joshuacranford7843 2 жыл бұрын
Jr. Admin here. My (small) company initially "trained an admin in house" and hired contracted developers who code for job security rather than function to set up the org. They sold the company on managed packages that are "cheaper" than salesforce native products and now the org is held ransom to namespace and the $300/hour contractor in Canada who subcontracted a guy in India for $15/ hour to save us nothing on CPQ because we had to buy conga and docusign in addition... It's frustrating as an admin when you have to go to the C-suite and say "I cant even see where the problem is coming from, bust out another $1000 for the dude who refused to develop anything end user or admin dynamic". Moving forward If i had to choose between hiring a dev or admin I'd probably go dev just because they stand a better chance at mitigating this reality. It has been an painful lesson in practicality and nominal v actual cost of implementation for me as an admin. I walked into this org long after the implementation but I'm not sure I would've known any better how to hedge against the ever so sought after "afterwork". I know now though.
@xsun7354
@xsun7354 4 жыл бұрын
is lightning going to replace visual force slowly or quicly? will the Lightning web parts going to replace Aura. There is so many legacy stuff, not sure whether there is a need to spend time to learn something legacy.
@dvdkliu
@dvdkliu 4 жыл бұрын
Yes Visualforce is already dead IMO
@NoHandle690
@NoHandle690 3 жыл бұрын
Man, first I see the video about not learning to code cause you don't need it, than you're saying admin is dead and learn development/coding. Man, you're confusing people
@dvdkliu
@dvdkliu 3 жыл бұрын
I just try to cover both arguments so you can decide yourself. IMO coding is still by far the golden path
@NoHandle690
@NoHandle690 3 жыл бұрын
@@dvdkliu thx for the reply 👍
@shawn7171
@shawn7171 4 жыл бұрын
Though developer tends to be order takers and sometimes program things that don't need to be done. Whereas an Admin would know better and have an easier way to fulfill a requirement.
@dvdkliu
@dvdkliu 4 жыл бұрын
Maybe! Where I work the developers are gods.
@shawn7171
@shawn7171 4 жыл бұрын
@@dvdkliu yes, they are in the bay area and should have there own HBO series haha
@dvdkliu
@dvdkliu 4 жыл бұрын
LOL
@maulajatt5655
@maulajatt5655 4 жыл бұрын
I am from UK. Is it possible to apply for admin jobs in America and work from home remotely?
@dvdkliu
@dvdkliu 4 жыл бұрын
That is extremely rare due to the nature of the admin job - very people oriented.
@tsubasak2375
@tsubasak2375 4 жыл бұрын
How do you know if you have enough knowledge of coding to apply for the hybrid admin/developer jobs?
@dvdkliu
@dvdkliu 4 жыл бұрын
Let the employer figure that out LOL
@vikasrana8025
@vikasrana8025 4 жыл бұрын
Honest and great video ! Ps - Love your T-shirts in your videos.
@dvdkliu
@dvdkliu 4 жыл бұрын
Thanks lol
@Bradds68
@Bradds68 3 жыл бұрын
Is there a case to be made for some organisations not being clear on what the Salesforce Admin actually does. A Salesforce Admin does actually ‘Develop’ the SF instance usually in a ‘No Code’ capacity. Maybe the job title or certification path should be ‘Salesforce Platform Development Administrator’ (I know does not exactly role of the tongue). Like a lot of things in life people tend to over-spec or purchase levels of products they are never going to need just to be on the safe side i.e. buying a sports car to take the children a mile down the road to school. I would be interested to know how many ‘Developers’ have taken up positions to find that they are predominantly doing Administrator tasks!
@dvdkliu
@dvdkliu 3 жыл бұрын
Personally have not seen many instances of developers doing only admin jobs, but have seen plenty of the reverse. The challenge is organizations cannot predict whether the next two years of projects will or will not need code, so they need to assume the worst.
@Bradds68
@Bradds68 3 жыл бұрын
@@dvdkliu I guess it depends on what percentage of the time someone with Salesforce development skills will be happy to undertake routine administration tasks! I think there has been a tendency in many software roles to try to creep in/ or combine roles in Job Descriptions in order to get the best pound of flesh from their staff. I think the old lines that segmented roles are slowly disappearing. I’m sure if companies could have their own way the Salesforce person would be the Administrator, Developer, Finance Officer and tea person :-)
@dvdkliu
@dvdkliu 3 жыл бұрын
Yup all true! In my experience most developers will spend at least 30% of their time on non coding tasks. Developers who prefer to code 100% of the time usual won't choose Salesforce
@fahd4695
@fahd4695 3 жыл бұрын
Hi David. Can I go directly to dev without taking admin courses? I have no background in code and Salesforce. I've joined Apex Academy btw and realised that it's dev course.
@dvdkliu
@dvdkliu 3 жыл бұрын
You technically can but it's recommend some admin trailhead first. Doesn't have to be a lot
@namratavarma6694
@namratavarma6694 4 жыл бұрын
Thank you for sharing this. What do you think about Salesforce admin + QA?
@dvdkliu
@dvdkliu 4 жыл бұрын
QA is pretty rare in the Salesforce world, not a big value add there
@jdbailey442
@jdbailey442 3 жыл бұрын
How do you feel about getting additional certifications other than SF Admin and Adv Admin to stand out from the competition in the job market such as: Tableau Associate Slack Admin Project Mgmt or Scrum Master I am studying for the Admin exam now and plan on getting internship. Then I would take the Adv Admin exam then any of the other above certifications would follow.
@dvdkliu
@dvdkliu 3 жыл бұрын
Got an entire vid on this one, good topic! Check it out!
@Johnny_Vox
@Johnny_Vox 3 жыл бұрын
Lots of Truth here David the only caveat is that Developers are called Developers for a reason and as we all have the goal of being gainfully employed so are the developers hence they are usually looking to do things by way of development. Time and time again. Now we have the movement of "Low-Code/No Code" shops because of how many development "rats nests" there are out there in these large enterprise implementations.
@dvdkliu
@dvdkliu 3 жыл бұрын
Truth 🤣🤣🤣
@NnamdiSyonwuka
@NnamdiSyonwuka 3 жыл бұрын
Hello David Awesome video! I am new to salesforce. Please what site would you recommend I use to start learning for the Admin certification
@dvdkliu
@dvdkliu 3 жыл бұрын
Thanks!!! Check this out! www.sfdc99.com/ultimate-salesforce-certifications-guide/
@peterjames1138
@peterjames1138 4 жыл бұрын
Super helpful to navigate the Salesforce career paths
@dvdkliu
@dvdkliu 4 жыл бұрын
Thanks!
@judy647
@judy647 4 жыл бұрын
I subscribed to Plural Sight just to go through your tutorials. You are a great instructor. I thoroughly enjoy the structure and process of your tutorials. I have had a brief introduction to Salesforce but am looking to be a salesforce developer. I'm looking to take either the Salesforce Amin course or Platform Developer course in preparation for a certification. Would you recommend to bypass the Salesforce Admin Certification class and go right into Salesforce Platform Developer? Thanks.
@dvdkliu
@dvdkliu 4 жыл бұрын
Thanks! I normally recommend all developers start with the admin side however you can come back to it later if you have too much momentum going in development.
@Truedemocrat
@Truedemocrat 3 жыл бұрын
Hi Judy, does Pluralsight have both admin as well as dev courses by David? When I checked, I could find 'The absolute beginners guide to coding' course by David, but nothing in the admin side. Do let me know if I missed something, thanks
@dvdkliu
@dvdkliu 3 жыл бұрын
No admin stuff by me but others do!
@Truedemocrat
@Truedemocrat 3 жыл бұрын
@@dvdkliu Thanks for the reply David. I will try to find a suitable course there after I buy the subscription. And once done will jump onto your developer course 🤗
@vd7547
@vd7547 4 жыл бұрын
What interim roles do you think Admin undergrades should take on that can transition into FT admin roles? I'm currently struggling to even get my CV noticed with no SF admin experience.
@hv3300
@hv3300 3 жыл бұрын
Excellent.Do you need Java skills or Python skills will suffice?
@dvdkliu
@dvdkliu 3 жыл бұрын
Neither required!
@hiteshpatel528
@hiteshpatel528 4 жыл бұрын
Thanks for True advice David. Just looking at pathfinder job fair. out of 33 company out there, but just 5 to 6 offer salesforce role. While admin every one of them. I am admin that is the problem for me. Thx
@dvdkliu
@dvdkliu 4 жыл бұрын
Best of luck!
@amantauqir942
@amantauqir942 Жыл бұрын
I’m in my second year of BBA and was thinking of becoming a Salesforce Admin after I graduate. Should I go for something else if it’s scope isn’t that good in the near future?
@Hello_hi5348
@Hello_hi5348 2 жыл бұрын
Is it worth to take up a free course for Salesforce admin certification? How's the job market for this role in 2022?
@dvdkliu
@dvdkliu 2 жыл бұрын
Depends how valuable your time is 🤣 if you're trying to get a remote admin job it's gonna be tough
@Hello_hi5348
@Hello_hi5348 2 жыл бұрын
@@dvdkliu Thanks for the reply. Then suggest an entry level non-tech(no coding) career who's getting the foot into the IT
@amruthavani9487
@amruthavani9487 4 жыл бұрын
So just to confirm, to get the developer certification and job, one need to take up admin exam and be certified? Is it mandatory?
@dvdkliu
@dvdkliu 4 жыл бұрын
It's highly, highly recommended. Nothing is impossible though!
@LazyAdventurer101
@LazyAdventurer101 4 жыл бұрын
You need to understand that a developer is expected to know admin stuff plus coding...It's like you need to know numbers to do math
@chatoanil
@chatoanil 4 жыл бұрын
Thank you David . Intense story with a great happy ending
@dvdkliu
@dvdkliu 4 жыл бұрын
Ha ha ha thank you!
@oblivousNuclear37
@oblivousNuclear37 4 жыл бұрын
Thanks David I have a 200$ voucher i was confused whether to go for Admin or Dev exam now i am sure where to go.
@dvdkliu
@dvdkliu 4 жыл бұрын
NP also check out my vid on which certs to get!
@babyblue7798
@babyblue7798 3 жыл бұрын
what? i am about to start studying for the admin test. How do you become a developer? can someone without much computer knowledge and math learn developing skills?
@janehuang2884
@janehuang2884 3 жыл бұрын
It was a great video, thank you for that! I have a question though, which kind of coding language do you recommend for somebody who doesn't really have any coding experience? Or let's say what's the most commonly used coding language in Salesforce senerio? Thank you!!!
@dvdkliu
@dvdkliu 3 жыл бұрын
This should help! www.sfdc99.com/2020/03/01/step-by-step-guide-to-becoming-a-salesforce-developer-in-2020/
@janehuang2884
@janehuang2884 3 жыл бұрын
@@dvdkliu Thanks a lot!!!!!!
@logicalorange
@logicalorange Жыл бұрын
Is this still true today 2 years from the posting of the video?
@mikey.a704
@mikey.a704 2 жыл бұрын
Bradley price would strongly disagree. That admin roles are going away.
@lohit3640
@lohit3640 4 жыл бұрын
Hey David , can you help me out with LWC roadmap , i have no clue where to start , should i learn HTML,CSS , JAVASCRIPT before learning LWC?. if yes which topics should i cover in Javascript?. what are the main topics in LWC to get a job , as these days almost all sf developer jobs requires good expertise in LWC as well. Please guide me. Thank you in advance.
@dvdkliu
@dvdkliu 4 жыл бұрын
Yea that's the right path. LWC is new enough that there's not a ton of good info on it aside from Trailhead
@travelogue4142
@travelogue4142 2 жыл бұрын
i m beginner in salesforce and i m little bit confused in admin vs developer. So could you tell me sir , is it mandatory to learn admin for learning the developing skill. Is there any link bw developer and admin or i can start with developer only . please help me with this.
@dvdkliu
@dvdkliu 2 жыл бұрын
Yup gotta learn the admin stuff no matter what!
@leavemealone469
@leavemealone469 4 жыл бұрын
You missed the rise of Sales and RevOps. This is where I think the admins are shifting to.
@dvdkliu
@dvdkliu 4 жыл бұрын
Great call! I don't know much about that space but I need to keep an eye out on it!
@ABHITECHNOCRAT
@ABHITECHNOCRAT 3 жыл бұрын
Hey.... Can anyone tell me about the scope of jobs in SFDC CPQ in EMEA region ? I am currently working in Oracle CPQ but don't see much opportunities in EMEA.
@gunink6257
@gunink6257 3 жыл бұрын
I have been working as a Business Analyst for Enterprise solutions and now looking for a career change in Salesforce. Which career path should I choose in Salesforce. Since the number of Admin jobs have declined learning salesforce coding from scratch with take a lot of time. Can you suggest something please?
@dvdkliu
@dvdkliu 3 жыл бұрын
Later in the video I recommend career paths!
@NJI3000
@NJI3000 4 жыл бұрын
I'm about to get my Admin cert with zero previous CRM or SF experience, is it even worth it at this point? I mean if I'm not getting a job with it, why do it? Seems like you're saying unless I have coding skills, it's unlikely I'm getting a SF job with zero experience anytime soon. Maybe it might be better just to learn how to code. But the time it takes to pick up coding skills just extends the learning curve to an actual job. Even then, with a few certs and the ability to code, is it worth it? I know it wasn't your intention, I appreciate the honesty, but this video has completely disheartened me to pursuing a SF job. Background: Making a full career change from bartending.
@dvdkliu
@dvdkliu 4 жыл бұрын
At the end of the video I have a few recommendations that don't require coding, check it out and see if the other options sound viable to you. Realistically with just the admin cert you have very little strength in this market. You'll need to get more certs to stand out to employers. Development is another option that'll help. Salesforce IMO is def worth it but know I'm pretty biased here and haven't really analyzed other industries yet. The truth is each day it probably becomes less worth it as people discover the industry and jump in. Hopefully that is countered by the crazy demand for the product today.
@ericyang8545
@ericyang8545 4 жыл бұрын
Thank you for your honesty; I see the same trend.
@dvdkliu
@dvdkliu 4 жыл бұрын
Thanks!
@ericyang8545
@ericyang8545 4 жыл бұрын
@@dvdkliu you described the situation at my place exactly. They hired an admin not too long ago and is now having to pay lots of consultant time to customize. And this is just on boarding sales; they still have service and marketing. I anticipate the realization that a Developer is what they need for the one head count the org is willing to pay for.
@dvdkliu
@dvdkliu 4 жыл бұрын
Yes so true thanks for sharing! I see the same thing happening here over and over again!
@glorgau
@glorgau 2 жыл бұрын
So, you're saying "learn to code"
@vivekfalero9927
@vivekfalero9927 4 жыл бұрын
Hi David. When I say demand. R you telling about only Unitedstates or other part of the world too. Coz I am from india. Do you think even in india the demand for admin is decreasing. Please reply
@dvdkliu
@dvdkliu 4 жыл бұрын
India has near zero demand for admins. Mainly because offshore is almost 100% developers.
@vivekfalero9927
@vivekfalero9927 4 жыл бұрын
@@dvdkliu thanks for reply. I am looking to change my career from financial sales to sales operations. What do you suggest will be a better thing for me to learn. (software or any course).
@vivekfalero9927
@vivekfalero9927 4 жыл бұрын
I badly looking to move out of sales. It's draining my energy being in sales. If you can suggest some options will put some light on my future. And will be very thankful to you David. You are really being very practical n like your videos and can relate lot to u.
@dvdkliu
@dvdkliu 4 жыл бұрын
Thanks! If you're looking for high paying jobs at American companies there really is no other option than to code. It can be in any language, Salesforce or not. I'd personally try to find a new emerging language to specialize in and Salesforce wouldn't be top of that list. If you want great jobs within India I'm not too familiar with that market so can't comment there. Good luck!
@vivekfalero9927
@vivekfalero9927 4 жыл бұрын
@@dvdkliu thanks.
@zacsstevens
@zacsstevens 4 жыл бұрын
Yep - this video is spot on (I’m a Salesforce consultant and see this every week).
@AnkitYadav-up8eh
@AnkitYadav-up8eh 3 жыл бұрын
Sir is it fact sf admin job disappear ing . If I did Salesforce developer then job sure or not
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