What is Salesforce (and why is it so good)?

Salesforce is by far the most popular CRM tool for sales, support, and marketing teams worldwide. But what exactly is a CRM and why do practically all companies rely on one? ...And what is it about Salesforce that makes it so dominant in the industry?
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The legendary BenQ desk lamp: amzn.to/2YqFcXZ

[@ta3513]

This is probably the best, most succinct explanation I've heard. Sending this to my family so they actually know what I do hahaha

[@AkashLalchandani108]

Haha.. I did the same! 😂

[@Jaswingoals]

A

[@tomtrish4742]

haha I also really liked this video kzbin.info/www/bejne/lYTEaIicaNdloKs to help explain-especially the end

[@Megantuano]

It's often times I explain what Salesforce is to random people and you can see their brain slowly scrolling away lol (rolls eyes haha)

[@andrewhale3893]

What isit like as a career pal?

[@intentionaltia9842]

What a thorough, informative and concise explanation of what salesforce is! Veteran here looking for a new career path. Thanks for the clarity David. Also, it’s nice to see you went from 80+ subscriptions to over 300k! Well done!

[@dvdkliu]

Thank you ♥️♥️

[@mhabes0737]

David, I am where I am today in my career because of your critical advisement 5 years ago when I left a well paying (I thought at the time) job to pursue Salesforce full time. Glad to find you started a KZbin channel! Subbing immediately.

[@dvdkliu]

Went back and read some of our emails from 5 years ago 😭😭😭😭😭 Super proud of you and super like 🥰🥰🥰🥰🥰

[@andrewhale3893]

Whats the industry like pal? I'm considering it.

[@StephenDike-cm6pn]

Hi Michael. How doesn't one without tech background start off a salesforce career? Thanks in advance

[@honeyisaro7109]

@@StephenDike-cm6pn thinking the same.

[@sohitkanaujia]

@@StephenDike-cm6pn google trailhead by Salesforce and you will be surprised with the content they have…

[@SusannaLHarris]

Thank you so much for this!!!! After trying to explain Salesforce to a few folks in my family asking what I actually do for a job, this was absolutely the best way to help them get it! Subscribed.

[@dvdkliu]

Thanks lol

[@andrewhale3893]

How do you find this industry?

[@bkeperling]

I was familiar with the breadth of Salesforce but never put my hands on it - in anticipation of a new job that requires using the platform, this was a super helpful overview!

[@Schang75]

Honestly this is the BEST explanation of Salesforce I’ve ever witnessed and heard in my life. :) The sample content about your wife’s anger level on equipment purchases on your screen is priceless.

[@sharonbojja9530]

I had zero knowledge about Salesforce and was looking for something exactly like this. Thanks! This was THE best!

[@shruthikelam2970]

I have zero knowledge of salesforce. This is amazing work David. Wish youtube has a 100like button. Thank you.

[@Shambo271]

Loved the humour, David! I keep hearing about SF, but I don't know enough about it. This was the perfect video for me to share with my co-workers. Thanks.

[@ManduvaVinayChowdary]

If you can't explain it simply, you don't understand it well enough -- Einstein David you nailed it. I haven't seen any video like this about Salesforce. 👌 Keep doing more and more...

[@MrDoctorproctor]

What an excellent job. I’m very intimidated by things like this and you broke it down in a funny and compelling way. Your great at what you do.

[@dvdkliu]

Thx Luke!

[@tusharpawar613]

Learning salesforce is one of the best technology I learnt. This community helps each other a lot

[@vishalthefirst4140]

Damm bro, this is best video on Salesforce I've found, you deserve more.

[@dvdkliu]

Thanks lol

[@garrisonsimon]

I've been using Salesforce for about 6 months and I think it's awesome. This was a very informative video!

[@varunakarniya]

Omg, I am like literally struck out by that explanation. What an awesome way, I have been thinking about switching to this technology for a long time now. And this video just steeled my resolve. Thank you very much.

[@kenv2667]

I'm just hearing SalesForce for about 2 or 3 years, and now I'm interested. Thanks for sharing this info

[@MakingMoneyWithMichael]

I read and did the tutorials in TrailHead (for about 1 month and gave it up for a year) and thought it was kinda boring. However, 5 minutes into your video, I'm getting excited to actually start learning SalesForce again. Thanks for the funny and informative video!

[@andrewcarr4687]

Great video David! Love the way you broke down Salesforce with comparing to excel!

[@babskenky]

David, you are an inspiration. I strongly feel beside Salesforce genius, there is Hollywood role in your near future. Thank you for providing the best Salesforce definition I have ever heard. Remain amazing, am a huge fan! Buying the BenQ Lamp!

[@dvdkliu]

Thank you Babatunde 😁😁😁

[@shri2113]

I never heard some talk about Salesforce and its features so well and in such a short duration touched upon almost everything in Salesforce.. 👍🏼 Good job..

[@cobra-chicken]

I work for Salesforce and frankly I think this should be part of our onboarding video

[@benlafave5789]

"The legendary BenQ desk lamp" - Best affiliate link desc ever! haha

[@tejasfinally]

Thank you David...... you explained Salesforce without using technical terms in the simplest way possible! Applause! 💯

[@jaysee3611]

This was very entertaining and educational at the same time. Very hard to find youtube channels like this these days. You legend

[@dvdkliu]

Thanks!!!

[@jaysee3611]

@@dvdkliu np!

[@shreyaspawar2223]

May the sales FORCE be with us! ⚡

[@itsreason3238]

You made this video when you had less than 100 subscribers?! Amazing. The power of a high quality video. Thank you. I am looking to become a Salesforce admin.

[@tannerlindsey667]

Watching this 1 year after it was posted. Congrats on the 89 subscriber to 28k subscriber change! Sending this to my friends and family so that they understand my job 😂😂

[@dvdkliu]

Thank you Tanner 😁😁😁

[@JadeHQ2]

Really enjoyed your video, I love your approach with simplistic explanation and your humor. My company is gearing up to use Salesforce so I'm trying to get a jump start on learning what it is. I'm sure it's customized to each company but seeing a snapshot of what this is is nice before we launch.

[@sapsecurity2914]

This is what it is called crystal clear for newbies like me chandra shekar. Thanks David appreciate it.

[@pullups2759]

I am 2 minutes in and I already subscribed. I already know that this su gunnu be one of those channels that blows up and us OG members resent the newcomers.

[@dvdkliu]

Thx man lol

[@dresdonfury]

Just noticed Wife Anger Level: very high! Lol good stuff. Loving the commitment to the use case

[@naveenkothuri380]

I think this is the best video that explains salesforce in a clear cut way. Before watching this video i have a doubt that if i used to learn this technology then what i have to learn after few years?But surprisingly i have the answer(from this video) that salesforce will be out there for the next 10 years as there is no strong competitor next to salesforce.

[@neifader]

Thanks for the lecture on sales force! Trying to wrap my head around this program, for a assignment in my CRM class.

[@benlafave5789]

I am currently applying to technical sales positions, this video was very helpful! thank you!!

[@yasmin1036]

Excellent example set! Hahaha. I love this powerful next-generation spreadsheet Salesforce which give me ultimate authority to play with my data however I want. Flexibility is endless! Thank you very much for this example based introduction. Each sec of 12 min worth!

[@alyssafreeman1757]

This is a really great explanation of Salesforce. I can tell your videos are super high quality and well thought out. If you are taking recs, when talking, look at the camera continuously throughout the video (I understand if it may not be possible because of script!) I definitely subscribed!

[@Actuation]

subscribed because of your intro 😂

[@josephwynn4479]

same here 😂

[@cryptojeff3993]

same here

[@peterbloomingdale]

Yes! He got me with this intro haha

[@guleddelmar2432]

Same here

[@fatemsaremi]

same!!!!!

[@getholicviraj]

Dude, what a way to deliver a video~~!! Even more than the content, I loved his style of getting a point across!!

[@gauravkumar2916]

A big thank you from India. Watched your videos and it's too good. Looking my career towards Salesforce.

[@silverpod]

Excellent delivery and coverage of this product. You 100% sold me!

[@infini.tesimo]

If Salesforce can make it so I no longer hate spreadsheets and easy as drag and drop like a Canva editor online, I'm in.

[@sherrysimon4361]

"Willing to do shameful things to get KZbin subscribers" LOL . I love how you keep your videos short.

[@jimmylavoie]

Also subscribed first because of the intro, but also because I really like your energy! I don’t even need a tool like that, but you almost made me pay for it anyway 😂

[@dvdkliu]

Thank you Jimmy!!

[@AmitKumar-il7ro]

Sweet yet exhaustive yet compact explanation with marvelous use case.

[@melissafields6628]

Omg dude you are amazing!!!! Thank you so much for your unique creativity way of informing me of Salesforce!!!! You rock!

[@dvdkliu]

Thank you I like you lol

[@kathy4210]

Your videos are awesome! practical and entertaining. Applied to my first Salesforce role today using your resume tips. Thank you so much

[@dvdkliu]

Thank you and good luck!!

[@denahale4615]

Very Helpful...I used it to introduce Salesforce (Trailblazer) to my Advanced Professional Selling students!

[@JustAGrl007]

Thank you for this explanation on salesforce. Because I only have heard of salesforce as being a CRM as the company I worked was using it in 07 on the sales side. I’ve been researching careers. I can transition into inttect, and I kept hearing people mention salesforce. My cousin is also a software engineer, and works in salesforce as well or maybe he works for salesforce. But I had to get more information since I keep hearing salesforce continuously.

[@vamsiacharya2099]

Salesforce is like RDBMS, but running on cloud with additional bells and whistles, sleek UI and code abstraction for more user friendly experience. I had a similar concept in my mind when I was in teens and used databases for the first time, LMAO. I just wasn't as resourceful back then 😅. Great explanation David! Earned yourself a subscriber 😎

[@dvdkliu]

Thank you Vamsi!

[@Spartipilo]

Thank you for this. I really enjoyed it even though I don't use Salesforce at all and I'm a Microsoft fanboy. That's how good this video is. So good I became your 90th crappy subscriber!

[@dvdkliu]

Thank you Santiago!!

[@levistokes3960]

I just moved to Indianapolis and there’s a giant sales force building downtown and I was curious about what it was. Then stumbled on this video.

[@dresdonfury]

COVID hobby! Mine was magic. Good stuff mate. Fellow SFDC employee here. Cheers

[@piotrbiniecki5264]

Hilarious but at the same time a really clear explanation about Salesforce. Thanks David!

[@andresgarcia-velez210]

This was the best and funniest video I have seen in a while. Subscribed and liked. Prediction Anger Level: Ultra High was classic.

[@soojy]

I wasn't even looking for Salesforce but I stumbled here, learned about Sales force, had a good laugh, and now I'm spending $200+ on a lamp. David - you should get commission (on Salesforce AND the lamp)

[@dvdkliu]

😋

[@benlafave5789]

This guy is great! Thank you David! Awesome stuff

[@terrilvanhemert]

Dude you're awesome. Frist time on your channel and I'm hooked. Laughed so hard with your explanation of the downsides of excel. You da man.

[@dvdkliu]

Thanks!!!

[@sandymckinnon9220]

Well done! Really enjoyed the video. Your explanation makes sense of the meaning of CRM.

[@gabirose6342]

subbed because of the honesty in the beginning

[@dvdkliu]

Thanks!!

[@juanochoa6489]

I just joined trailhead a few weeks ago and this video made me understand salesforce very quickly

[@yourfrenchtutor2218]

First time I stumbled on one of your videos. Fun and informative. Great content! Looking forward to seeing more of it!

[@sddhrtha]

I can't imagine a better explanation for something like this.

[@jesseknight4799]

I deliver Appian projects, but need to also part-time manage a Salesforce team. This is such a great intro video for technical and non-technical folks alike.

[@dvdkliu]

Thank you!

[@josephwynn4479]

really good video, nice job man, thanks for the help with Salesforce!

[@unplugged123]

i dont even do anything remotely near accounting or marketing.. but i still enjoyed ur video immensely. liked and subscribed!

[@dvdkliu]

Thank you lol

[@acestarone]

Thank you. I am enrolled in a sales force course to enhance my resume and I came here to learn more

[@dvdkliu]

Wishing you the best!!!

[@Ledor73]

If he had bought Salesforce stock when he made this video, he'd be snowboarding in Australia

[@dvdkliu]

😂

[@lanieldee]

funniest informative video right before my call with a recruiter. Thanks!

[@missrosannah964]

The best video on Sales Force explanation. THANK YOU DAVID. 😊

[@dvdkliu]

Thx!!

[@Bruns873]

This guy cracks me up. And just an FYI salesforce does aggressively increase their prices every year especially knowing the volume we do. It drives me crazy, has I know this cost early on I would have had my org develop salesforce competitor. By this time next year we will be a billion in the hole with them…

[@mattwashington6400]

Really helpful, David. Thank you very much.

[@kristineensor1898]

This was very helpful. Thank you for all the excellent information!

[@shileenlange2778]

I have been using for over for 2 years. I had no idea about all of these features. I think I need a power class. I loved this video. Happy hiding 😉 💕

[@howtobsa]

I really enjoyed your video! So funny! Keep up the great work!

[@simnem3]

Never did I subscribe to the channel faster. Great charisma!

[@dvdkliu]

Thanks!!!

[@karabomashilo]

Goddam this intro is something that Marvel Studios needs to look into... this is good man!!! What an intro... hooked.

[@thegardeners3942]

best intro video on salesforce ever!

[@annalisamiller3239]

What a powerful software and a great overview of what it offers. Thank you!

[@ambrish8144]

This is the best video ever this should be uploaded by Salesforce channel

[@dvdkliu]

Thank you ❤️❤️❤️

[@shivd6211]

Why is salesforce so good ? It’s because of amazing the community and people like you David ! #Inspiring

[@MusicaAmbiente07]

Great video. Nice tone. Good information and it really clarified what Salesforce is.

[@WassimChao]

Love your humor David , keep it up !

[@boluwatifeaina7746]

Best breakdown yet! 👍🏽

[@shashasag]

Mind blown from his explanation.

[@MissAbbieJay]

Hilarious and informative. Thank you! I kept seeing Salesforce preferred on just about every job listing I was looking at so it was time to do some digging.

[@prithvishiroor1145]

You just got one more Subscriber, who is an Advanced Salesforce Developer. Cheers David! ;)

[@Kellloggz]

Elite video, now I get it. Thanks man.

[@steveb18c]

Great presentation David. Thank you.

[@CesarSandwich]

"I only spent 50 bucks on her birthday present this year" made me laugh a lot more than I expected to on this channel.

[@jabypc02]

Great info and spit-take laughter to boot! Thanks!

[@benlafave5789]

I LOVE YOU MAN, subbed after just min 5 tyty

[@dvdkliu]

Thank you 😭😭😭😭

[@droptozro]

1:35 "Salesforce is the next generation of spreadsheets" Considering I just joined Trailhead and started training on it this was my exact way to describe it to my wife---it's like user-friendlier Excel.

[@wiseguyai]

Started two days ago- I’m in

[@alessandroferrari2166]

People at Salesforce's marketing department are getting fired over this video. Why didn't we come up with this?! 😂

[@duanescot]

I worked at sfdc for over a decade, good luck getting anyone to tell exactly what the app does, and does not do, just expect alot of fluffy bullshit pie in the sky marketing drivel about how its going to make all your dreams come true, just make sure to sign up for 3 years at a time or else you will get spanked on annual renewals, the place seriously gets high on its own supply and believe their own bullshit if you catch my drift...

[@moviesfan5513]

You have amazing communication skills.

[@frederickang1575]

Would watch again for consistent laughs about wifey's anger level - and for the brief, but detailed salesforce overview. Sharing with my friends and family and the ChooseFI group if they haven't already seen it.

[@mAtHiD0u]

Great video with a hint of humor, loved it.

[@benlafave5789]

You are the channel I didn't know I was looking for. Keep up the great content!

[@diontalamante8317]

I’ve used salesforce for a couple years now. Never knew it had so many functions 😂😂😅

[@davidcalcagno4394]

U to salesforce

[@DroisKargva]

Thank you you convinced me to learn that :)

[@brucesmith8156]

Thoroughly enjoyed the video!

[@VivaLaBurns]

Best Salesforce explanation online

[@dvdkliu]

Thanks!!