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[@dolfinwriter5389]

As a KZbinr, I think you should ALSO appear to YT to take down videos that tell people how to scam on ebay and get away with it, and maybe ban those users who post such content!

[@semperfi-1918]

I agree there

[@Ir-of4zn]

Have you heard of freedom of speech? KZbin is guilty of the same thing with health topics.

[@wanderingspider8988]

You need to call the Postal Inspectors. This is a federal crime because the Post Office is involved. Trust me I was a mailman for years and a reseller. The Postal Inspectors are federal agents and do take this fraud seriously.

[@catwhisperer968]

The USPS is understaffed & over worked. Try the slow time Tuesdays-Thursdays to speak with mgr or postmaster (

[@Kelly-nd3cz]

1000% agree

[@Kelly-nd3cz]

I had someone in the past taking mail out of my mailbox and general inspectors were on it like flys on crap ASAP! They gave the ppl a warning and me a sticker to put on my mailbox. This was years ago-yet within the last 3 yrs I had to contact them for same reason-plus them using my address to get their mail and going in my box to get it-took photos to prove it.

[@catwhisperer968]

@@Kelly-nd3cz I work for USPS as a P/T carrier. Few yrs ago we had a couple who stole mail & packages. The postmaster general was aware the local police & county detectives were more on the job. A local man who were aware of situation caught couple in act & called PD this local guy followed them It was crazy. The couple is in county jail but didn’t go federal. (Cross state lines) they are still in jail. If it goes over state lines it can be very serious. But we need to do foot work to help authorities 😒

[@dunderwood1000]

The Post office should want to open it since it seems to be a liquid and can't be shipped priority. They could file federal charges against the shipper, on top of fraud.😮

[@mis7089]

That is exactly what we were wondering. Liquid is a No No in itself. Pursue it Kevin, praying this chaos stops for all of us.

[@joegibson6041]

Yes, we’ve had return requests for NAD before the item even arrives to the buyer. eBay just goes with the process unless you have a Concierge as some KZbinrs claim.

[@fatgrandmafinds]

Yes, and in situations like this where the buyer is unhinged the sellers need to push for whatever charges are available to be filed.

[@adammonahan687]

​@mis7089 what on earth are yall talking about? Why are you saying you can't ship liquids priority? As long as it's non hazardous and packed correctly you absolutely can ship them priority.

[@mis7089]

@@adammonahan687 we do not. They ask you , liquids, batteries, perishable, etc. We are honest sellers and honor what they ask

[@williampeterson4416]

I would definitely force USPS to pursue a mail fraud case against the scammer. I have had a few buyers try to pull a outright blatant scam and I notified them and eBay that I would have the USPS Inspector investigate the situation as a mail fraud case. I don’t know for sure what eBay did but I sure didn’t have to cover it. I have always had 100% positive feedback and I take care of my customers every time it’s not their fault. I go above and beyond and expect eBay to do the same. Great information Kevin.

[@Kelly-nd3cz]

Amazing sales Kevin and Ssshh BRM and the kiddos and fur babies. Hugs to all and Stay Safe and God Bless everyone in all of yours families. 💜♥️🤗🐞🐒💪♥️🇺🇸🙏🙏🙏Wish you nothing but the best for your BUISNESSes in 2024! And the “Best of Health Happiness and Prosperity! And God Bless you all and everyone reading-Lord knows we need it

[@junebrezgis1652]

I had someone threatend to kill me over a broken Christmas Ornament. I just wanted them to send it back as I wanted to see how it got broken in shipping. It was fairly expensive. When they sent this threat I asked them if they wanted me to get the police department involved. That was the end of it. Never heard from them again. I did get about 4 threatening e-mails from them. It was really weird.

[@sandylynn1912]

That’s crazy. I had a man during COVID lockdown tell me he hoped I died from COVID. I reported him.. he is still on eBay.

[@jayogee913]

Don't even ask. Just automatically report it to the police.

[@buyatreasure]

This situation is unreal and it wouldn't surprise me in the least to see Ebay refund this person and allow them to continue buying. They simply leave us sellers to muddle through on our own. Good luck Kevin. Wear a mask and rubber gloves when opening that pkg. On 2nd thought, let the USPS open it and stand back.

[@charlesschmitt2989]

Glad that someone with influence is stepping up to help us little guys!!

[@JandSResellers]

Whenever I get a return, I always record opening it and stream live to private (just in case) from pick up to opening to ensure that: 1. Fraudulent returns can be prevented. IE; claims of damage or swapped out product. 2. In case crazy from chicago sends something dangerous and the police can act.

[@WellnessWizdom]

Filming for #1 is a waste of time. eBay will never watch your video.

[@Junkinsally]

@@WellnessWizdom-There is always a bozo like you saying that. It’s not true, they do watch videos and so does law enforcement and postal inspectors.

[@JandSResellers]

@@WellnessWizdom Well first of all, they do AND have. I sent out a dvd of Terminator2 and got back a similar "damaged" disc. Thing is, it wasn't the same disc. The serial on the inner track didn't match. eBay saw I didn't switch the disc as proof and never issued the refund. And second, it's not just for the people at eBay, but law enforcement (just in case) something is sent that really shouldn't be sent, like toxic waste or things that go POP.

[@Mountaingypsytrading]

Great advice, thank you!

[@dunderwood1000]

I agree that @WellnessWizdom is at least a BOZO.

[@eastpapicker]

What is the buyer's name so we can all block them?

[@Art-ph3tu]

These buyers' name should be put out there,to prevent this.

[@BeecuzWEcan]

Thank you for letting us, your reseller viewers, know about this stressful situation you are a victim of. You are the essence of "stay calm and carry on."

[@juliecorsi1037]

Personally that package that you are talking about maybe should go to the police station or at least call them to get their advice incase it is something sinister. Of course be ready with the back story. I would also call the Post office and talk to a supervisor, not whoever answers the phone, because you may have something toxic, they could also tell you what could be done and should be done. I can't wait to hear how this turns out, I will be watching.

[@kimberlygorcey4290]

We, resellers have to stick together to protect our livelihood.

[@guliegirl]

That’s creepy I’d have that package quarantined outside somewhere. 😆. People really have nothing better to do.. unbelievable

[@carolelee571]

Hi Kevin, I just rec,d a sweater, I purchased from a different seller. I went to leave positive feedback and noticed the tracking did not show my sweater as delivered yet. So there is this type of thing too. Luckily all is well and my sweater was lovely.

[@fibersflowersandfinds]

Your t-shirt seems particularly appropriate for this video. I hope ebay does the right thing here, but I do think getting postal inspectors involved is the right plan of action.

[@vincecooper7613]

I wish someone would at least share the eBay name they buy under so we could block them before they get a chance to do it again I think it would be a faster fix than waiting eBay to drag their feet an end up not doing anything

[@TheOldMansPicks]

Blocked Bidders on Ebay on Facebook is a good site for this.

[@Antiqueexcavator]

I agree with the steps you’re taking with the return from the lunatic. If the return contains something illegal or dangerous ask the post master if USPS will be charging the person with a crime or if you should contact his local police department?

[@jasteimel79]

Love my Lions dammit doll and am looking forward to playing San Fran! Being a long suffering Lions fan who finally gave up on 4 seats that transferred from the Silverdome I had to have it on hand just in case! You know. . . past history of losing! I sent you 2 photos of the doll standing by during the game on the sale's contact seller section. Thanks for your kind comments!

[@westernkythrifters]

I agree completely, if you have a good postmaster they will turn it over to the postal inspectors and they will open it and handle it. They don't put up with nonsense to much bad stuff comes through the mail, they ill go to their house. Don't know how eBay will handle it but the Postal inspectors don't play games. Don't open it, there's no telling what it is could be dangerous, let the postmaster put you in touch with the inspectors and let them open it in a controlled environment. No sense in you taking any chances. Thanks for all you do and you and the family stay safe.

[@marilyncleavall6527]

I've run into this myself and all eBay says is "block the buyer". They don't want to deal with these kinds of problems.

[@MrPaulMorris]

I'm not familiar with US postal regulations but here in the UK it is a criminal offence to send noxious substances through the post/ I would suspect there are similar regulations in the US.

[@Junkinsally]

It’s supposed to be the same here but…..America is slipping.

[@cynthiarollins3949]

I think it is tremendously important that you have addressed that seller…lazy people trying to get everything for free is why this country is dying. Trash on the roadsides because they throw their fast food trash out. This country needs to be back in church on Sundays honoring Jesus with their lives by being honest and hard working!

[@michaelwerbick]

I've been on eBay since 2003. I have had a few issues. I received a "return to sender - unable to deliver" notification from USPS BEFORE I had the return request from eBay. I use USPS online tools and noticed it was still "out for delivery". So I knew I would not get it back for at least two days as it was still with the carrier. The next day I received the return request from eBay where they sent photos of a broken item (with packing materials I don't use) I immediately opened an insurance claim with USPS which will stop the package. I did not deny the return yet, but asked questions about my shipping (I take 3 photos before shipping - unwrapped, wrapped, boxed) and the buyer said he just taped back up. Well, was it a return to sender or a broken item? I updated my insurance claim and got a call from USPS and about an hour later eBay. I actually had to write a statement for USPS as they were going after the guy for fraud.

[@gvantassel]

Thank you for this video and information. So sad our world has come to the point.

[@SittingKittyColorado]

Thank you for these videos. As a newer reseller, this would completely freak me out so I appreciate the knowledge. Hopefully you can pursue mail fraud and eBay will figure out a way to filter this type of thing from happening to others.

[@RobinGKT]

Thanks for sharing your issue. We all learn something whether we’re on one side or the other. Please share with what happens if you decide to take it to the PO to have them open it. Enjoyed the video. Thanks, Robin

[@kumamadnesspatricio6176]

Wow an afternoon video. Appreciate it.

[@kayhollins4111]

Thank you for this video. I too, am in a situation where the buyer has said she did not receive the item as described and my tracking shows that my item has not even been delivered yet! Of course, she thinks I am the crazy one!

[@wildgoosechase72]

I started by watching Wick, then discovered you. The two channels are my must sees.

[@drizzo4669]

I had a guy ask me for a particular item at 50% off for 3 months, then open up a 2nd account, buy the item at full price so he could then say the item was fake and demand 50% off or risk negative feedback. Its not gonna work out the way he hoped though.

[@jordangrice3565]

So low..

[@donwarnick1089]

I just received an order I placed for a dvd to complete a set for future sale and was sent a burned copy. Seller said he assumed it was the original. Hum the homemade label was falling off disc.

[@SerenitySharesStuff]

Please give us his user name so we can block him

[@MrDanielR83]

I sold 2 hot wheels treasure hunts a few years ago. It was my first time getting back on ebay since 2006. The guy received the items said he didn't and I had to give him a refund and he kept the items. I haven't sold anything since

[@mntngr346]

No tracking number? EBay always sides with me when the tracking number shows as delivered. EDIT: ah 2006, things could have been different back then.

[@AgathaBlanco]

Sometimes I think ebay has the dumpest buyers on earth.. recently I turned promoted advanced and this really magnified this type on buyers. I didn't get as far as yours but fortunately!

[@zeppmom]

Great video, Kevin. Really hoping you don't take in so much of the criticism. Your content isn't for everyone. Not sure why they watch if they get so worked up. Thank you for putting tour family first with your job choice. Because of that so many of us get to enjoy GOOD, CLEAN video entertainment! THANK YOU! Love that your children each have a part in your videos. Well done!!❤

[@kaimomega4405]

the ebay report dose nothing for you best to call them and go about it that way, you report them is like sending a email to ebay that you have a problem and there get back to when they can and it even says that it can take up to 60 days for a reply, i find out these when i had someone return a item, saying it not right, ebay has still not said anything or done anything. i got the item back and even show photo that they lied and ebay made me refund them and am the one eating the costs.

[@johnnyshags2]

Had a buyer do something similar and luckily, or not luckily, their actions towards me was the final straw and they were booted off eBay… sad enough I’ve heard more issues about sellers than from buyers… poor shipping practices, late shipping, no communication…

[@TonySullivan-cr6wr]

Captain Kevin you are a very passionate small business owner and glad you are going to see this one through.

[@Mountaingypsytrading]

I am new reseller who is working hard to make Ebay my only income. My take on your situation with this buyer? Is this.. “The world is a dangerous place; not because of people who do evil things, but because of people who see evil things being done and do nothing” -A. Einstein Do everything you CAN do. Make it a big deal in the right way, the world needs ppl who go that extra mile. 💪🏼

[@shawnmariemann]

Isn't there mail fraud involved here somehow on the behalf of the buyer? Just wondering. I totally would not open that package. I would let the PO open it.

[@jpagan7448]

Thanks for sharing Kevin.

[@denman1859]

I just had an eBay buyer message me that their package arrived opened and empty and asked for a refund. I did so, no questions asked and the buyer said "Thanks, I'll leave positive feedback" Instead they left me negative. Since they were dishonest about feedback I now believe they actually received the item, not an empty package as they claimed.

[@dunderwood1000]

Should have let eBay and Post office handle it. eBay for protection plan and Post office because it is insured.

[@amyelrod9702]

Thank you for sharing. I appreciate your education and information

[@DeeEll86442]

I understand having protections for the buyer but there should be as many protections for the sellers as well. I have been on both sides of this issue and I’ve encountered a few scam artist sellers that will ship you broken items or items that are not what was listed. Then when you try to get ahold of them they never answer your emails. However, I’ve seen the same thing happen with buyers. So the attention to protection really needs to be as strong on both ends of the selling process.

[@TimsGirl1978]

Take to post office, explain the whole process to them, TAKE PICTURES OF THE PACKAGE BEFORE YOU OPEN IT IN FRONT OF USPS EMPLOYEE, AND PICTURE OF THE CONTENTS! I hope and pray all turns out well, and let us know what was in the envelope!

[@markblanchard5045]

If you open that package, get it on video!! Love your vids! Thank you so much!

[@wwz1011]

I had a crazy one. Buyer bought my item and immediately left me glowing, positive feedback, before I had even shipped it. Words like "incredible item, much better than described...etc." And I hadn't shipped it yet. So I gave it another day before shipping it, then buyer puts in a request to cancel order.... In the world of eBay, buyers always win.

[@kimberlycampbell537]

That is madness… Hopefully they do get help!

[@fuzzmosisr8601]

Why do you guys assume that the person needs help? Some people are just rotten and enjoy doing evil things to others.

[@squirls1025]

I think that is what these crazy people count on is that no one will go the extra mile to file with police and post office and everywhere else. This falls in line with (if you see something say something) and many times we let it go. And now it is out of hand. So yes prosecute to the fullest extent to hopefully put a stop to it and maybe get this person some help

[@sharonduran1619]

It is scary sometimes to put up with this type of person. It did not happen like this or I did not hear these issues when I started 10 years ago. Hope everything works out for you.

[@markrandy1000]

Sorry to see this kind of stuff happening to you and the family 😮 🇦🇺👍

[@graceskronicz9068]

I’m so sorry for all the trouble you are having doesn’t really seem fair . Keep up the good work love your videos ❤❤❤😊😊😊

[@JonYoung-kd2eq]

Every reseller's worse nightmare! Best of luck. Hope it works out in your favor : )

[@carmensusi837]

I haven’t had the wrong thing sent back yet ! But eBay doesn’t wait til you tell them what you got back they just return them as soon as they are alerted you received the return

[@colleenmoriarty1309]

Great content, I feel I've had this guy a few times

[@kellypentecost1958]

I had someone buy a dress from me and literally the day after I sent it they opened a return saying that I sent the wrong dress....they attached blurry photos of this random dress that I didn't send. I immediately called eBay and notified them. The person was messaging me saying that THEY contacted ebay and that they wanted to us to work it out 🤨 ebay told me not to do anything and let it close....then they ended up saying oh oops I got the right dress and left me positive feedback. So I'm not sure they were trying to scam me or they were genuinely confused

[@Mountaingypsytrading]

Sounds like they were trying to scam you, realized that was a lost cause and *tried* to save face. As a reseller, we’re dealing with anyone and everyone in the WORLD. Who actually knows who we’ve sent stuff to!? It’s exciting in a way to think of it like that , and a little scary.

[@jayogee913]

There are so many defective brains out there! I, for one, do NOT think humans are the smartest animal out there! I've lost all faith in eBay, and I have a pile of stuff I want to list!

[@fatgrandmafinds]

I really wish content creators would share these horrible buyer's eBay user names so those who want to block them can do that. It doesn't have to be on screen but maybe somewhere in the video description...especially in cases like this one. Does anyone remember exactly what the item was that sold? We can always dig around in the solds and find the name that way 😉

[@debk3135]

Funko pop

[@dunderwood1000]

Funko Pop in Chicago, IL

[@fatgrandmafinds]

@@debk3135 And it would have been about a month ago since the videos we're seeing are all a couple of weeks old, right? Never mind, just found the sale but forgot we can't see who the buyer was. Ugh.

[@NachoCheese00]

not a good idea for the content creators to broadcast the buyers ebay user names, due to liability.

[@fatgrandmafinds]

@@NachoCheese00 I've shared a bad buyer's name in the past and would do it again. If I have proof of what they did and have saved all pertinent materials it's not like they can claim slander or defamation of character if it's all true. eBay has no control over what I do or say on my youtube channel.

[@txbunny9143]

Had the same feedback from a guy in Mexico last week. The newest scam. I had him back peddling till he said oh it’s a different item. Sorry!

[@esmelovesvintage]

Oh Kevin, I’m so sorry this is happening to you 😢

[@DRventura333]

when you go to the Post Office with that bogus return make sure to record when the package is being open at the Post Office

[@MidwestPicker]

Fraudulent returns is a crime. eBay treats this like they need to ensure a good customer experience for criminals. There are legit returns and then there are crimes. eBay needs to treat criminals like criminals, not like a legit customer

[@theretiredbartender88]

It’s not petty when you are taking action against a scammer who openly commits fraud against you, eBay and the USPS. Mail fraud is a federal crime.

[@ThriftedSpirit]

I'm an independent in politics :P... I don't think ebay is taking the guy seriously and they should, at some point he could start sending far worse than trash

[@horsetrailriders]

Admittedly I am not finished with your video yet but pondering on these fake or gross returns, couldn’t mail fraud be considered?

[@angiefrey1585]

It would be nice to have the buyers ebay ID so other sellers can block them. As others have said, I would definitely pursue something with the post office. I would also have USPS open the package. Dont discount the mental issue with this buyer. You never know what people are capable of these days.

[@tjl_8117]

eBay automatically favors the buyer when you report a problem, leaving the seller to appeal. I had 3 buyers do the ol “switch-a-roo” last year and I won all 3 appeals. I filed two police reports in the scammers areas as well.

[@joshculver4381]

Is it possible to file a police report on this buyer? Especially since the return package is leaking and could possibly be some kind of hazard. You were also harassed. I know you're a stand up guy, but I think some drastic action should be taken.

[@jasonplace2277]

I won't even sell gift cards on eBay any longer, the scammers definitely know the system and I've lost my items and money both with the last 2 I sold on eBay. I escalated the last fraud buyer to the local police department in NJ where they lived and never got anywhere with that as well. I really don't think the police department did anything even though I filled out a report with the investigator over the phone and forwarded them by email all the records regarding the transaction. eBay definitely needs to do more to protect sellers and they need to weed out the fraud.

[@wheeliestoys580]

This needs to go to post office as this is a criminal action. Plus don’t know what liquid that is.

[@TheOldMansPicks]

Absolutely wear gloves when you open it. Never know what kind of crazies are out there.

[@MarkymarcLasVegas]

Please handle with care. Put in a plastic bag. Keep us up to date with status. I hear a lot of things of what to do in these types of situations but no one ever mentions if they actually work or what the final outcome is.

[@breathofhome6315]

I would call the police and ask them if there is a possible crime committed by the return sender if it is a caustic item or bio hazard in the 'returned' package. Tell them the messages also.

[@daddyresale3328]

def need an update, be safe. Some people just suck

[@commonwealthflipper]

Soon

[@boogdoc8909]

Something like that also needs to be reported to the post office, who may take it most seriously.

[@kidcrewsellers]

You would think what they are doing sending hate mail through the federal post office would be criminal and worth having the post office look into

[@One-Eyed-Willys-Rich-Stuff]

eBay returns are automated. eBay will refund the buyer if you don’t, with a defect on your account. You can report the buyer but that only works after the fact, and it isn’t guaranteed.

[@Junkinsally]

That’s exactly how it works, so stupid!! Just keep messaging them demanding they remove the defect.

[@cheryllynn4737]

I don’t understand how or why the Bay lets some of this crap go on! For sure let PO open it. Can’t they just scan it somehow to see the contents!? Idk I’m a new seller so maybe I’m clueless.

[@JMidwest1999]

Don’t open it in your home/cabin.

[@autumnmcewing9211]

This may seem silly but how did you leave a comment the bar at bottom of page isn’t there thank you

[@keysautorepair6038]

I had a seller send me out a cut box and the bag was cut inside it was on the eBay picture also so sellers ain’t always honest either listed as new.

[@fishboxer7543]

turn the package over to the post office as a possible dangerous package. let them deal with it do not open it.

[@ivangies6314]

hopefully that works , but may be a waist of time opening at the post office , because they can say you made it that way before you opened it. lets face it some people are just jerks and we'll never be able to change that!! Good luck! Thanks Kevin!!

[@TimsGirl1978]

GREAT VIDEO!!🙂👍

[@adammonahan687]

I reported a seller selling pictueres of Stanley pink tumblers for 300 bucks. In the description it said purchase this one of a kind artwork. He had sold 7 already. I reported it and 15 minutes later i got a messege saying he was banned

[@DeeEll86442]

The problem is even if they get rid of that buyer he will probably open a new account under a different name and do it all over again.

[@jayp9316]

Do Not open it! Just return to sender, Once opened it becomes a he said she said. Good luck Kevin!

[@ordiekelleher2641]

Post office suspicious mail😮

[@msunites2977]

First yes don't open it until at the PO and bring printouts, all associated materials. Bring say a cookie sheet w/ you to open it upon. DO NOT take video at the Post Office. One of my best friends is a Postal Inspector & I know some people at the company as well. Problem is on both sides w/ buyers and sellers, its not just at the company but many others and its overwhelming governmental resources and those of the various companies.

[@combatmicah4501]

Why no video at post office? It's a public building.

[@msunites2977]

@@combatmicah4501 Several reasons, 1. The clerk may not be too thrilled about showing up in some youTube videos. Called respect. 2. If want postal inspectors to be serious you dont make a online media show of it on you're channel. Dont feed the lions who seek stop it all. My friend like I said is Postal Inspector. If you were to ask him personally about these buyer and seller issues he'd tell you, "Laws need to be passed shutting all this stuff down."

[@combatmicah4501]

@@msunites2977 He didn't say for a KZbin video, it was so everything was documented. Also they are public employees that have no expectation of privacy in their public duties.

[@Laura-ih7vv]

I would take it to the post office and have them open it. Hazardous material can’t be mailed. There’s over 100 items that are non mailable through the usps. Sorry this happened to you. I find it scary.

[@vinyl1Earthlink]

Possibly intimidation through feigned insanity? Most resellers would block the buyer and move on, to avoid hassle. You can get a lot of free merchandise that way, and you can always sign up again with a different name.

[@kristirose2289]

I saw both videos Wick did with those weird boxes. My concern is that this person may escalate.

[@vintagedragonfly6179]

I got scammed a few months ago, sold a Burberry Cashmere coat. Buyer got the coat turned around opened a return....the item didn't fit.... no problem. Now how they did this I have no clue........ebay a week later said I received my item and need to refund the buyer. I check the tracking number and it went to a completely different state different address, which I don't live at. I called ebay and they could see this wasn't my return address, they were suppose to look into this, days later they refunded the buyer even though I didn't have the coat and the tracking number showed it wasn't shipped to my address. It took me opening a case against the buyer and 5 calls later with ebay.......they finally gave me a refund, BUT let the scammer keep the money they refunded to him. This shouldn't of happened, but it did!!

[@Camiken65]

This is why sellers won't sell to zero feedback buyers.

[@TheJoshGalt]

The sad thing is that this buyer thinks it is worth their time to pursue these elaborate scams for a $16 item.

[@daisyblooms4813]

Yuck, I would put that package outside.

[@joannehetherington445]

😊😂read article today ebay lays off 1 thousand people weak sales

[@jeffcovey669]

I'm getting Brad Pitt in Seven flashbacks. Are all of your chickens accounted for?

[@LowKeyGT89]

Open it on video at the post office if you can.

[@mayakoyama9130]

Jon at flippin aint easy had a similar buyer who kept returning him junk with the same return label. I'm not sure if he ever said where the return address was.

[@QRcodedirectory]

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