eBay Negative Feedback Removal Made Easy

[@ZIKAnalytics]

Enjoyed the video? Support us by liking the video, so we can keep bringing you valuable content! Find eBay Best Selling products to sell 👉 bit.ly/3Y9ebYd

[@YounessIdabdkadr]

You're videos is amazing 👍

[@josearias3037]

Thank you for uploading this info. Very helpful. Please note that they moved the ebay for business FB page to their regular FB Ebay page. I was able to get help and negative feedback removed last night.

[@ZIKAnalytics]

Thank you for sharing! I'm glad the video was helpful. It’s great to know that eBay for Business has moved to their regular Facebook page and that you were able to get the help you needed.

[@Mwh77777]

I shipped on time to a customer that didn't read it was coming from China.... She left feed back saying the product shipped all over the country... Again out of my control ... I got the product shipped on time

[@ZIKAnalytics]

Sorry to hear about that! Sometimes buyers overlook shipping details. It's great that you shipped on time-I recommend responding to the feedback, explaining the situation, and politely requesting that the buyer edit or remove it. If that doesn’t work, you can reach out to eBay’s Customer Service to appeal for its removal. You can contact them via chat, or if you prefer, by phone to explain the situation. Be sure to approach them kindly-being polite can increase your chances of having the negative feedback removed.

[@Wisdomofnatureandlife]

Thank you for giving us hope 🙂 I enjoy watching all your videos ❤ I am a great fan of you

[@ZIKAnalytics]

Thank you for the kind words! 🙂 I'm glad you find the videos helpful and enjoyable. Your support means a lot! ❤️

[@YounessIdabdkadr]

Me too

[@arrttex]

I have situation like buyer promise to remove feedback when refunding in full, but then never done after revision sent and ebay wouldn't remove this type of feedback. Will be nice to hear how to get removed in situations like that. Thank you

[@ZIKAnalytics]

I understand your frustration. Try to contact again the buyer to revise their feedback. eBay lets you send a "Request Feedback Revision" through your Feedback Profile or Feedback Forum. If the buyer is unresponsive or unwilling to budge, you can report the feedback to eBay. Some additional tips: - Respond publicly to the feedback: Even if eBay doesn't remove it, you can respond professionally to the feedback, explaining your side of the story. This shows potential buyers you take customer service seriously. - Focus on preventing future negatives: The best way to deal with negative feedback is to avoid it altogether. Provide excellent customer service, ship items quickly, and accurately describe your products. Removing feedback can be challenging, but these steps can improve your chances of a successful resolution. 👍

[@arrttex]

@ZIKAnalytics I tried contacting them numerous times, but unfortunately. This is my second time, and I'm afraid eBay won't remove the feedback. I think it's not fair for the eBay site to not remove feedback like that. It was agreed with the buyer before a full refund was given. So, guys, be careful with this type of buyer. Thank you for your answer...

[@usmanghani3214]

Impressive 😍❤

[@ZIKAnalytics]

Thank you so much for your kind words. 😍

[@Grizz0220]

So I’m a buyer and I wrote a negative feedback for a purchase because it arrived damaged, but the seller gave me a refund and apologized, so I’d like to change my feedback to positive. How would I go about this?

[@ZIKAnalytics]

If you want to revise your original feedback, contact the seller directly and request a feedback revision. If the seller requests a feedback change, eBay will email you with the details. For more information, check out this article: www.ebay.com/help/buying/leaving-feedback-sellers/viewing-changing-feedback-left-sellers?id=4031#:~:text=If%20you%20wish%20to%20revise,email%20with%20all%20the%20details.

[@DavidCupp-n8m]

Great Video! I have downloaded the templates and added the Feedback Guidelines. The last two times I tried to remove feedback, eBay phone support told me they could not remove feedback anymore and they directed me to the request feedback electronically. Does the template in the chat help or do you have any other guidance.

[@ZIKAnalytics]

You can contact the buyer using the provided template messages and request a revision. Politely explain the situation and ask if they are willing to change their feedback. Briefly state why you think the feedback is unfair and offer a solution, such as a full refund if applicable. Some additional tips: - Respond publicly to the feedback: Even if eBay doesn't remove it, you can respond professionally to the feedback, explaining your side of the story. This shows potential buyers you take customer service seriously. - Focus on preventing future negatives: The best way to deal with negative feedback is to avoid it altogether. Provide excellent customer service, ship items quickly, and accurately describe your products. Removing feedback can be challenging, but these steps can improve your chances of a successful resolution.

[@abidayoub4280]

How can get back permanently suspended account or create a new eBay account by using same LLC information. Please assist a common problem. thank you

[@ZIKAnalytics]

Hi there! Sorry to hear about the issues with your eBay account. I recommend checking out this helpful article that should answer all your questions. Here's the link: www.zikanalytics.com/blog/ebay-account-suspended/

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[@ZIKAnalytics]

Hey! Thank you so much for your kind words and for offering your editing services. At this time, we have our own editing team in place. However, I appreciate your offer and wish you the best of luck with your editing endeavors!