Effective Customer Service Scenarios for Call Center Training | BPO Industry

[@shubhamraj4460]

Your channel page is very helpful for me thank you so much single step English

[@SingleStepEnglish]

You are most welcome! Thank you for your kind words. 👏🏻😃

[@ELNINJAQUELOSABETODO]

Blessings from Colombia 🎉

[@SingleStepEnglish]

Hello to all my wonderful viewers in Colombia! Thank you for supporting my channel.

[@김경미-n9e]

thank you😇It helped me a lot

[@SingleStepEnglish]

Glad it helped!

[@mohamedmifras8274]

My sir, Could you please make a video on this prounciation topic. 1) Sew,sewing,swed ,swen 2)whorl 3)Swirl

[@SingleStepEnglish]

Good topic, thanks!

[@mohamedmifras8274]

@@SingleStepEnglish Most welcome sir I’m waiting for fhat

[@mohamedmifras8274]

My sir , Could you please how to say this ? Situation One friend I don’t have to do anything after next Friday I want to do that work then my other colleague will do how to say ? 1) I have to do this work every one Friday after.

[@SingleStepEnglish]

I have to do this work for everyone from Friday. Is this what you mean?

[@mohamedmifras8274]

@@SingleStepEnglish One after week after Friday Examples day after day One day after How to say if it is day

[@SingleStepEnglish]

Do you mean... the day after tomorrow? e.g. If today is Sunday, then we are talking about Tuesday.

[@mohamedmifras8274]

My sir, Could you please tell me what is the difference are these Sentences grammatically correct? 1)I thought I missed the bus. 2)I thought I would miss the bus. 3)I thought i was late to work 4) I thought I am late to work 5) I didn't have proper sleep last night. Can I use as noun I don't have proper sleep like that is that a noun

[@SingleStepEnglish]

1)I thought I missed the bus. OK 2)I thought I would miss the bus. OK 3)I thought i was late to work OK 4) I thought I am late to work I thought I was going to be late to work. 5) I didn't have proper sleep last night. This is fine. Can I use as noun I don't have proper sleep like that is that a noun As a past tense sentence, yes you can. I didn't have proper sleep last night. However, it is more common to simply say... I didn't get enough sleep last night.

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir big help Can I use ?yesterday night in spoken way

[@mohamedmifras8274]

My sir, Could you please tell how to say is this sentence grammatically correct? 1) I saw white hair in my beard or in my beard . I'm so young when I saw I got upset

[@SingleStepEnglish]

1) I saw white hair in my beard or in my beard . ...in my beard. I'm so young when I saw I got upset I'm so young, so when I saw it, I got upset.

[@mohamedmifras8274]

@@SingleStepEnglish Thank you My dear sir

[@mohamedmifras8274]

My sir Could you please tell is it correct sentence? 1)I do physical exercise everyday .

[@SingleStepEnglish]

This sentence is fine. 👍

[@mohamedmifras8274]

@@SingleStepEnglish But when it comes to exercise we cannot use do yah? For an Example) 1)He did the exercise 2)he exercised

[@SingleStepEnglish]

You can use DO.

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir

[@mohamedmifras8274]

My sir, Could you please tell me?is this sentence grammatically correct? There is a pair of shoes with a price tag. If the tag is apart, you cannot scan the item

[@SingleStepEnglish]

Grammatically, this is correct. Although I would replace 'apart' with 'separated' or 'not attached.'

[@mohamedmifras8274]

My sir, Could you please tell me are these Sentences grammatically correct? 1)My T shirt shrank and came up to my belly button. 2)can you help me choose good t shirt material.

[@SingleStepEnglish]

1)My T shirt shrank and came up to my belly button. This looks fine. Sorry to read about your t-shirt though! 2)can you help me choose good t shirt material. ...choose a good t-shirt material?

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir big help

[@mohamedmifras8274]

My sir, Could you please tell me are these Sentences grammatically correct? Which 1)I told you everything about this matter in yhe voice message 2)I told you everything about this matter through the voice message In or on through or via

[@SingleStepEnglish]

1)I told you everything about this matter in yhe voice message ...in the voice message. 2)I told you everything about this matter through the voice message Either IN or ON are acceptable here. In or on through or via ...in the voice message. ...on the voice message.

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir

[@mohamedmifras8274]

My sir, Could you please tell me are these Sentences grammatically correct? 1)The manager put two associates in same schedule. 2)The manager put two associates in same time correct sentence 3)The manager put two associates in same timing 4)we have to work in the same timing 5)we have to work on the same time 6)we have to workon the same schedule

[@SingleStepEnglish]

1)The manager put two associates in same schedule. ...on the same schedule. 2)The manager put two associates in same time correct sentence ...on the same time schedule. 3)The manager put two associates in same timing See 2) 4)we have to work in the same timing We have to work at the same time. 5)we have to work on the same time See 4) 6)we have to workon the same schedule We have to work on the same schedule.

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir big help

[@mohamedmifras8274]

My sir, Could you please are these Sentences grammatically correct? 1)In which month is his birthday? 2) on which day is his birthday?

[@SingleStepEnglish]

Both of these are fine.

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir big help

[@mohamedmifras8274]

My sir, Could you please tell me are these Sentences grammatically correct? 1)life has to move on 2)life has to be move on 3)life has to be movie forward

[@SingleStepEnglish]

1)life has to move on Capital L for life. 2)life has to be move on See 1) above 3)life has to be movie forward See 1) above.

[@mohamedmifras8274]

My sir , Could you please tell me are these Sentences grammatically correct? 1)they are going to realse the iPhone to Sri Lanka tomorrow 2)they're going to realse the iPhone in Sri Lanka tomorrow 3) they're going to sell the phone to Sri Lanka 4) they're going to sell phone in Srilanka

[@SingleStepEnglish]

1)they are going to realse the iPhone to Sri Lanka tomorrow They are going to release the new iPhone in Sri Lanka tomorrow. 2)they're going to realse the iPhone in Sri Lanka tomorrow Other than spelling ,mistakes, this is fine. 3) they're going to sell the phone to Sri Lanka They are going to start selling the phone in Sri Lanka. 4) they're going to sell phone in Srilanka See 3) above.

[@mohamedmifras8274]

@@SingleStepEnglish Can't we use to ?

[@mohamedmifras8274]

My sir , Could you please tell me are these Sentences grammatically correct? In cricket 1)Sri Lanka got Zimbabwe out for 30 runs. 2) Srilanka out Zimbabwe for 30 runs 3)Srilanka bowled out Zimbabwe for 30 runs.

[@SingleStepEnglish]

I am not well-versed at cricket. However, I think sentence 1) seems fine.

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir big help

[@mohamedmifras8274]

There is a problem on the phone how to say that ? Is it not working Can you make this one for me Or can you fix this phone for me ?

[@SingleStepEnglish]

Can you fix this phone for me?

[@mohamedmifras8274]

@@SingleStepEnglish Can you make this phone work is it correct sentence

[@SingleStepEnglish]

It is correct. Can you make this phone work? Can you fix this phone? Can you repair this phone?

[@mohamedmifras8274]

My sir, Could you please tell me are these Sentences grammatically correct? 1) I have family members in Australia 2)I have relatives in Australia. Family ans relatives can I use interchangeably My mother's father's family members are in Australia my mother's father's mother,brother, his cousins. Can I use family members for them. Relatives or family members are they same meaning

[@SingleStepEnglish]

Yes, they mean the same thing. Therefore, both sentences are fine.

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir big help

[@mohamedmifras8274]

My sir, Could you please tell me how to say after wash my t-shirt became smaller and my t-shirt being bigger If it becomes bigger If it becomes smaller How to say , 1) my t shirt shrank after wash. 2) my t shirt......

[@SingleStepEnglish]

My t-shirt shrank after I washed it. (you did the wash) My t-shirt shrank after it got washed. (someone else did the wash)

[@mohamedmifras8274]

@@SingleStepEnglish What if the my shirt become bigger after wash how to say

[@mohamedmifras8274]

My sir, Could you please tell me, Is it correct sentence? 1)Srilanka will come into final , if Pakistan loses the match against Srilanka in the group stage match. 2) Srilanka will qualify for the semi final. 3)Srilanka will will qualify to the semi final. 2)

[@SingleStepEnglish]

1)Srilanka will come into final , if Pakistan loses the match against Srilanka in the group stage match. Sri Lanka will get into the final. 2) Srilanka will qualify for the semi final. This is perfect. 3)Srilanka will will qualify to the semi final. See 2)

[@mohamedmifras8274]

@@SingleStepEnglish They are using come into semi final and final is it wrong is that slang cricket term ?

[@mohamedmifras8274]

My sir, Could you please how ti say yhis is to correct sentence? Situation There was match between Australia and England. England won math I'm England cricket team supporter. So I'm saying my friend 1)Even Australia had won the match I don't care. Because I like that team. 2)even Australia were won match I would not care

[@SingleStepEnglish]

Even if Australia had won the match, I would not have cared. Since England won the match, you can say it this way.

[@mohamedmifras8274]

@@SingleStepEnglish What is the correct one sir I didn't get it pls rephrase for me

[@SingleStepEnglish]

This is correct. Even if Australia had won the match, I would not have cared.

[@mohamedmifras8274]

My sir, Could you please tell me are these Sentences grammatically correct? 1)life has to move on 2)life has to be move on 3)life has to be movie forward

[@SingleStepEnglish]

See the thread below for my responses.

[@mohamedmifras8274]

My sir, Could you please tell me are these Sentences grammatically correct? 1) I have family members in Australia 2)I have relatives in Australia. Family ans relatives can I use interchangeably My mother's father's family members are in Australia my mother's father's mother,brother, his cousins. Can I use family members for them. Relatives or family members are they same meaning

[@SingleStepEnglish]

Please see the thread below.